2018 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,822 owner complaints filed for this model year. This is the highest complaint count among 26 Wrangler model years with reports.
Of the 2018 reports, 22 involved a crash and 25 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
EquipmentApr 23, 2019
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
If the roof top tent cover detaches from the vehicle while moving, it can create a road hazard, increasing the risk of a crash.
The remedy for this recall is still under development. The recall began May 9, 2019. Owners may contact American Fastbacks customer service at 1-844-533-7997 extension 301. Note: Vehicles in this recall are also included in recall 19V-190.
Campaign 19V320000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 8, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
If the right rear passenger door opens unexpectedly, it can increase the risk of injury.
Chrysler will notify owners, and dealers will repair the right rear door latch reinforcement, free of charge. The recall begin December 6, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB6.
Campaign 18V786000 on NHTSA.gov
Structure, frame and membersSep 28, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
An unexpected reduction in steering ability, can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Campaign 18V675000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
SteeringMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
If the weld seam splits, the steering wheel may lose center positioning causing a loss of steering responsiveness and increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the intermediate steering shaft, free of charge. The recall began June 21, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U48.
Campaign 18V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Structure, frame and membersApr 12, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
If the floor pan strength is reduced and/or the rear seat mount becomes loose, the rear seat may detach in a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, coat the interior and exterior of the driver's side rear underbody ladder rail with three-part rust protection. The recall began September 11, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U27.
Campaign 18V231000 on NHTSA.gov
Representative owner complaints
1,822 reports, newest first.
Steering, Other or unspecified, Sep 23, 2019
I HAVE HAD NOTHING BUT ISSUES WITH THIS VEHICLE. FROM INCORRECT WELDS (WHICH THE DEALERSHIP DEEMED AS OKAY UNTIL I HAD A THIRD-PARTY LOOK AT THEM) TO STEERING ISSUES (WOBBLE, DRIFT, ETC.), IT'S BEEN A COMPLETE NIGHTMARE. I'M STUCK PAYING FOR A VEHICLE THAT WILL NOT HOLD ITS VALUE OVER TIME AND AM SO AFRAID TO DRIVE IT THAT I'VE ONLY PUT 1,600 MILES ON THE VEHICLE SINCE I PURCHASED IT IN AUGUST OF 2018. IF I COULD HAVE ONE WISH, IT WOULD BE TO PULL THIS VEHICLE FROM THE MARKET AND REQUEST THAT FCA DOES A FULL BUYBACK FOR VEHICLES WITH RECALLED ISSUES. THEY ARE LYING TO THE NHTSA, THEIR CUSTOMERS, AND SHAREHOLDERS. I DON'T KNOW WHAT TO DO.
Steering, Structure, Sep 23, 2019
EXCESSIVELY LOOSE STEERING/EXCESSIVE PLAY IN STEERING/DEAD SPOT IN STEERING. 1.5 TO 2 INCHES FROM CENTER IN EITHER DIRECTION IN WHICH STEERING WHEEL DOES NOT ENGAGE TIRES. STEERING JERKS AND HYPER CORRECTS WHEN IT DOES ENGAGE. BECOMES WORSE AT HIGHWAY SPEED. DANGEROUS AT HIGHWAY SPEED. EXCESSIVE WANDERING, DOES NOT TRACK STRAIGHT, AT SLOW SPEED STEERING PULLS IN EITHER DIRECTION AS THOUGH IT NEEDS ALIGNMENT. BAD WELDS, VARIOUS LOCATIONS. PURCHASED VEHICLE IN APRIL 2019. ISSUE HAS BEEN PRESENT SINCE PURCHASE. HAVE HAD IT AT DEALERSHIP 5 TIMES. WE HAVE A 2019 JL RUBICON THAT DOES NOT DO IT. I HAVE ALSO DRIVEN OTHER 2 DOOR 2018'S THAT DO NOT HAVE THE ISSUE AND OTHER 2018'S THAT DO HAVE THE ISSUE. CHRYSLER CURRENTLY INVOLVED. I HAVE VIDEO AND DEALERSHIP/CHRYSLER RECORDS.
Steering, Sep 23, 2019
THIS 2018 WRANGLER JL WANDERS ALL OVER THE ROAD. ALIGNMENT IS GOOD AND ALL PARTS SEEM TIGHT. JUST WON'T TRAVEL IN A STRAIGHT LINE ALL STOCK. I HAD A 2012 OF THE SAME MODEL AND IT DID NOT DO THIS. MOSTLY ABOVE 30 MPH THE TROUBLE BEGINS.
Steering, Sep 23, 2019
THE STEERING ON THE JEEP JL WONDERS ALL OVER THE ROAD FORCING CONSTANT COUNTER MOVEMENTS WHILE YOU DRIVE. AT THE SAME TIME, THERE IS ALSO EXCESSIVE PLAY IN THE STEERING WHEEL AND THAT COMPOUNDS THE STEERING CHALLENGES.
Steering, Sep 23, 2019
TOO MUCH PLAY IN THE STEERING WHEEL. REQUIRES A LOT OF WORK TO KEEP THE VEHICLE STRAIGHT. ITS DANGEROUS IN CONGESTED AREAS OR NARROW ROADS. I WOULD DESCRIBE AS A DEAD SPOT IN THE CENTER. THIS HAPPENS 100% OF TIME BUT IS REALLY BAD OVER ABOUT 35 MPH. JEEP TRIED A NEW DAMPER AND NEW STEERING BOX. NEITHER HELPED AT ALL.
Steering, Suspension, Sep 23, 2019
DEATH WOBBLE, HAS BEEN AT THE DEALERSHIP 4 TIMES AND WAS JUST PICKED UP FOR THE 5TH TIME. TODAY THEY ARE REPLACING RECALLED PARTS THIS HAPPENS AT ANT SPEED AT THIS POINT IN TIME. AND BEGAN IN JANUARY 2019. I HAVE ONLY HAD THE VEHICLE SINCE JULY 2018. IN FEBRUARY THE STEERING DAMPER WAS REPLACE, AT THIS TIME WE ALSO HAD AN ISSUE WITH THE STEERING COLUMN LOCKING UP WHILE DRIVING NOTHING WAS FIXED ON THAT ISSUE ONLY THE STEERING DAMPER, ABOUT 3000 MILES LATER, THE WOBBLE BEGAN AGAIN, IN JULY 2019 THE VEHICLE WENT BACK IN FOR THE REPLACEMENT OF THE STEERING DAMPER, IN AUGUST IT WENT BACK IN FOR WHAT THEY STATED WAS THE RECALLED PART A NEW STEERING DAMPER WAS REPLACED, THAT NIGHT I DROVE THE JEEP HOME AND STILL HAD THE WOBBLE, THEY PICKED IT UP LAST WEEK TO REPLACE THE STEERING DAMPER AND NOTHING WAS DONE, THE PICKED IT UP TODAY TO DO A NEW TASK BAR AND AN ALIGNMENT. THIS VEHICLE IS UNSAFE. I HAVE ALREADY LOST ONE CHILD DUE TO AN AUTOMOBILE ACCIDENT. THIS DOES NOT MAKE ME FEEL SAFE DRIVING THIS VEHICLE
Steering, Structure, Sep 22, 2019
MULTIPLE SUB FRAME WELDS ARE INCOMPLETE OR NOT DONE PROPERLY. SEE PHOTOS.
Steering, Suspension, Sep 22, 2019
2018 JEEP WRANGLER SAHARA UNLIMITED. 15,000 MILES. NO MODIFICATIONS. DREADED 'DEATH WOBBLE' OCCURRED 3 TIMES IN THREE DAYS AFTER PURCHASING CAR USED. SCARED THE HELL OUT OF ME AND THE PASSENGERS, JEEP NEEDS TO FIX THIS NOW!,
Steering, Sep 22, 2019
JEEP WRANGLER JLU RUBICON WITH ONGOING STEERING ISSUES. AT FREEWAY SPEEDS, AT OR ABOVE 60 MPH, THE JEEP WANDERS AND THERE IS 1.5 TO 2 INCHES OF PLAY IN THE STEERING. CONSTANT CORRECTION AND STEERING INPUT IS WARRANTED TO MAINTAIN LANE LIMITS. THE JEEP HAS BEEN TO THE DEALER 3-4 TIMES WITHOUT RESOLUTION. DEALER STATED THE PLAY WAS NORMAL. THE STEERING DAMPER WAS REPLACED UNDER RECALL WITHOUT RESOLUTION. I PAID OUT OF POCKET FOR A NEW FRONT TACK BAR AND STEERING GEAR WITHOUT RESOLUTION. ON EVALUATION FROM A JEEP INDEPENDENT ALIGNMENT FACILITY, IT WAS IDENTIFIED THE TIE ROD CONNECTED TO THE PITMAN ARM HAD EXCESSIVE PLAY. AT 13500 MILES, THE STEERING HAS COSTED ME $1500 AND IT IS STILL NOT FIXED. DEALER RECOGNIZES THE ISSUE. SERIAL CALLS TO THE FCA CUSTOMER SERVICE LINE HAS LED TO 'COMPLAINT NUMBERS' BUT NO RESOLUTION. MY STEERING ISSUES ARE REPORTED BY OTHERS ON JEEP JL FORUMS AND YOUTUBE.
Steering, Sep 21, 2019
MY 2018 JL WRANGLER HAS A SIGNIFICANT "DEAD BAND" IN THE CENTER OF THE STEERING. THE STEERING WHEEL CAN BE TURNED SIDE TO SIDE WITH NO CHANGE IN WHEEL DIRECTION BOTH WHILE STATIONARY AND MOVING. THIS NECESSITATES EXAGURATED INPUTS TO KEEP THE VEHICLE IN THE MIDDLE OF THE LANE AND MAKES MAINTAINING A STRAIGHT LINE DIFFICULT. IT REQUIRES WHITE KNUCKLED DRIVING WHILE DRIVING NEXT TO A SEMI ON THE FREEWAY. IT ALREADY HAS THE UPDATED DAMPER AND TRACKBAR INSTALLED BY THE DEALER. THE DEALER CURRENTLY CLAIMS "IT'S A JEEP THING" AND THERE IS NO ISSUE. THERE IS A 4000 POST THREAD ON THE JL FORUM THAT DISAGREES.
Steering, Sep 21, 2019
OCCASIONALLY WHEN I TURN, THE CAR WILL SWERVE. THERE WAS A STEERING RECALL IN JUNE. WHEN I WENT TO THE DEALERSHIP, THEY DISAGREED MY ISSUE. I DO NOT FEEL SAFE IN THE CAR.
Steering, Suspension, Sep 21, 2019
AT HIGHWAY SPEEDS, SUSPENSION AND/OR STEERING MECHANISM WOBBLES AND VIBRATES VIOLENTLY (THIS IS FELT IN THE STEERING WHEEL) WHEN ENCOUNTERING BUMPS AND HOLES IN HIGHWAY SURFACE. THE VIOLENT STEERING VIBRATION CONTINUES UNTIL REDUCING SPEED BY APPROXIMATELY 20 MPH BY BRAKING. THIS CONDITION WAS UNMANAGEABLE AT 6000 MILES AND FCA REPLACED THE STEERING STABILIZER. CONDITION BECAME UNMANAGEABLE AGAIN AT 15000 MILES AND FCA REPLACED STEERING STABILIZER AGAIN (V41RECALL).
Steering, Sep 21, 2019
HAVE CONTINUED TO EXPERIENCE OCCASIONAL "DEATH WOBBLE" ALONG WITH CONSISTENT SHIMMYING OF THE VEHICLE WHEN SPEEDS REACH 65MPH+. THIS ECHOES WHAT MANY OTHERS HAVE POSTED AS WELL. I HAVE OWNED 7 JK WRANGLERS PREVIOUSLY AND KNOW THIS IS NOT HOW STEERING SHOULD FEEL. MARCH 16, 2019 I WAS PROACTIVE IN ASKING THE DEALERSHIP TO REPLACE THE STEERING DAMPER, WHICH THEY DID (PARTS 68251580AD, 6104242AA, 6510774AA, 6512425AA, 6104718AA). THIS HELPED A LITTLE, BUT THE PROBLEM CONTINUED. ON SEPTEMBER 7, 2019, AFTER THE OFFICIAL RECALL #V41, I WENT IN AND THE DEALERSHIP AGAIN REPLACED THE STEERING DAMPER (PARTS CCUKV411AA & CCUKV413AA). THE PAST 2 WEEKS THE PROBLEM STILL EXISTS. YES, AT THE MOMENT IT'S SIMPLY AN ANNOYANCE AND NO DEATHS OR ACCIDENTS HAVE BEEN REPORTED, BUT I FEAR SOMETHING COULD HAPPEN. AND ON TOP OF THAT, A $40K+ VEHICLE SHOULD NOT HAVE STEERING RELATED ISSUES SUCH AS THIS.
Steering, Sep 21, 2019
WOBBLY STEERING AND REQUIRES LOTS OF CORRECTION ON HIGHWAY. DEALER DENIES THERE IS AN ISSUE
Power train, Structure, Engine, Sep 21, 2019, fire
MY FIVE WEEK OLD MANUAL JEEP WRANGLER JL WITH APPROXIMATELY 1500 MILES ON IT WAS IN MOTION TRAVELLING WESTBOUND ON A 55 MPH ROAD WHEN THE INCIDENT OCCURRED. THE JEEP HAD BEEN IN MOTION FOR APPROXIMATELY 1/4 OF A MILE WHEN IT WAS SHIFTED INTO THIRD GEAR AND PART OF THE TRANSMISSION FELL OFF OF THE VEHICLE. WHEN SHIFTED INTO 4TH GEAR, AGAIN MORE PARTS FELL FROM BENEATH THE JEEP. IMMEDIATELY FOLLOWING THE GEAR CHANGE THE LIGHTS ON THE DASH ALL LIT UP AND BLACK SMOKE AND FLAMES WERE SEEN SIMULTANEOUSLY ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE JEEP WAS IMMEDIATELY PULLED OVER AND STOPPED ON THE SIDE OF THE ROAD WHERE 911 WAS CALLED. THE FIREFIGHTERS FOUND PIECES OF THE TRANSMISSION HUNDREDS OF YARDS FROM WHERE THE VEHICLE BECAME ENGULFED IN FLAMES.
Steering, Suspension, Sep 21, 2019
JEEP HAS A EXTREMELY BAD WOBBLE/SHAKE WHEN YOU HIT BRIDGE JOYCE'S AT HIGHWAY SPEEDS. REPLACED STEERING DAMPER A WEEK AGO THE SHAKE/WOBBLE IS WORSE NOW THAT IT PULLED ME IN THE OTHER LANE. DEALER CANT GET IT TO DUPLICATE PROBLEM FOR THEM. 100% STOCK JEEP
Structure, Sep 20, 2019
FILED COMPLAINT WITH FCA REGARDING POOR FRAME WELDS. I AM A CERTIFIED WELDING INSPECTOR AND REGISTERED PROFESSIONAL ENGINEER, AND THE WELDS WERE ATROCIOUS. MANY WELDS WITH POROSITY, LINEAR POROSITY, AND CLUSTER POROSITY. ALSO WELDS MISALIGNED AND WITH POOR PLACEMENT. AFTER MONTHS OF DELAYS (ORIGINAL COMPLAINT IN FEBRUARY) THEY SENT A WELDING INSPECTOR (STATED FROM THE FRAME MANUFACTURER) TO INSPECT AND WELD ON THE FRAME. DIDN'T GRIND OUT OLD WELDS. JUST WELDED OVER THE TOP OF OLD WELDS. LOOKED EVEN WORSE. POOR WELD PROFILES. WAS TOLD THERE IS NOTHING ELSE THEY COULD DO, AND WAS TOLD I WAS STUCK WITH IT OR I COULD GO TO ARBITRATION. THEN FCA DECIDED TO WOULD OFFER ME A TRADE CERTIFICATE OF $4000. I FELT LIKE THIS WAS TO SHUT ME UP, BUT IT WAS THE ONLY COMPENSATION I WOULD RECEIVE. I TRIED TO GET THEM TO LEMON IT, BUT THEY TOLD ME IT DIDN'T QUALIFY AND JUST GAVE ME THE RUNAROUND. SAW AN ARTICLE ABOUT REPORTING TO THE NHTSA. DIDN'T EVEN KNOW THIS WAS AN OPTION. I WISH SOMEONE COULD MAKE THEM OWN UP TO THE FACT THAT THEY PRODUCED AN IMPROPERLY MANUFACTURED VEHICLE, POTENTIALLY VERY UNSAFE LONG TERM. MARKED OVER 40 SPOTS ON MY FRAME (WHAT I COULD EASILY SEE). THEY WELDED OVER 4 SPOTS. I'M AFRAID IF I DON'T TAKE THEIR TRADE OFFER I WILL GET NOTHING.
Steering, Structure, Wheels, Sep 20, 2019, crash
WHILE EXITING A DRIVE THRU, I NEEDED TO MAKE A LEFT HAND TURN. AS I WAS IN MOTION TO MAKE THAT LEFT HAND TURN, THE STEERING LOCKED UP & IT SENT ME CRASHING STRAIGHT INTO A METAL POLE, WHICH JUST HAPPENED TO BE FOR THE PEDESTRIAN CROSSING. THANKFULLY THERE WERE NO PEDESTRIANS AROUND THAT WERE PUT IN HARMS WAY. HOWEVER, MY 2018 JEEP WRANGLER JL WAS NOT SO LUCKY. CURRENTLY WE ARE BEING ESTIMATED AROUND $8,000 - $15,000 IN DAMAGE BUT THAT IS NOT FINAL YET.
Steering, Suspension, Sep 20, 2019
ON SEPTEMBER 10, 2019 I TOOK MY JEEP WRANGLER IN FOR A STEERING DAMPER CUSTOMER SATISFACTION NOTIFICATION (RECALL). ON SEPTEMBER 20TH, 2019 I WAS DRIVING 65MPH DOWN THE HIGHWAY WHEN THE JEEP BEGAN TO VIOLENTLY SHAKE, NOT STOPPING UNTIL I ACTIVATED MY BRAKES AND BEGAN TO PULL OFF TO THE SHOULDER. I EXITED THE HIGHWAY TO MAKE SURE MY TIRES WERE FINE AND I COULD NOT SEE ANYTHING OUT OF THE ORDINARY. THE JEEP RAN NORMAL AFTER THIS OCCURRENCE, BUT THE SHAKE WAS INTENSE, AND SCARY WHILE GOING 65MPH ON THE HIGHWAY. THE STEERING DAMPER BEING REPLACED DOES NOT SEEM TO HAVE RECTIFIED THE SITUATION.
Steering, Vehicle speed control, Sep 20, 2019
I HAVE HAD MY JEEP SINCE LAST ONE YEAR. I HAVE HAD STEERING ISSUE FORM THE BEGINING EVERY TIME I WENT TO THE DEALER THEY TOLD ME THAT IS HOW A JEEP DROVE. WHILE ON HIGH WAY IT IS HARD TO KEEP MY JEEP IN LANE IT WOBBLES AND CONSTANTLY LOSES ITS PATH. ITS HARD TO DRIVE BUT DEALER SERVICE WILL ALWAYS SAY THAT IS HOW IT DRIVES. IT IS VERY RISKY DRIVING THE JEEP.
Steering, Sep 20, 2019
LOT OF PLAY IN THE STEERING, THE STEERING NEEDS TO PAST CENTER THEN BACK TO GET IT STRAIGHT THEN REPEATED TO MAINTAIN IN THE LANE REQUIRING CONSTANT CORRECTIONS. A GUST OF WIND HAS CAUSED THE CAR TO CHANGE DIRECTION WITH NO FEEDBACK IN THE STEERING WHEEL. THE PROBLEM IS LESS NOTICEABLE AT LOW SPEED, BUT CHANGES THE LONGER IT IS DRIVEN.
Steering, Sep 20, 2019
I HAVE HAD THE VEHICLE IN 5 TIMES FOR THE LOOSE STEERING AND WOBBLE ALONG WITH BUMP STEER, EVEN WENT SO FAR AS TO FILE A LEMON LAW WITH THEM AND THEY REFUSED TO PURCHASE THE VEHICLE BACK. THEIR NEWEST FIX IS A DIFFERENT STEERING STABILIZER THAT DID NOTHING TO FIX THE PROBLEM. VEHICLE IS IMPOSSIBLE TO KEEP GOING A STRAIGHT LINE WITHOUT CONSTANT INPUT AND WILL JERK THE STEERING WHEEL RIGHT OUT OF YOUR HANDS WHEN HITTING TINY BUMPS AT FREEWAY SPEEDS, NOT SAFE AT ALL BUT I HAVE NO CHOICE BUT TO DRIVE IT.
Suspension, Electronic stability control (ESC), Sep 19, 2019
JEEP JLU BEGAN "DEATH WOBBLE" AT 70MPH WHILE ON I-485 (SPEED LIMIT IS 70). HAD TO SLOW DOWN TO 40MPH TO GET IT TO STOP, WHICH ALMOST CAUSED A CRASH WITH VEHICLES BEHIND/BESIDE ME SLOWING TO MATCH. SINCE THEN, "DEATH WOBBLE" HAS OCCURRED 2-3 TIMES PER WEEK ON VARIOUS ROADS. SPEEDS 50-70. I NOW HAVE 3 ROADS WHERE I CAN REPLICATE IT AND WILL BE GOING BACK TO THE DEALERSHIP. WAS TOLD MONTHS AGO BY DEALERSHIP "IT'S NOT DEATH WOBBLE; SOMETIMES STUFF GETS STUCK IN THE WHEELS AND MAKES A CLUNKING SOUND." SORRY, NOT SORRY. ENTIRE JEEP FRONT END FELT LIKE IT WAS ON HYDRAULICS.
Electrical system, Sep 17, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE FAILED TO IMMEDIATELY RESTART AFTER IT WAS DRIVEN. THE VEHICLE FINALLY RESTARTED AFTER A FEW MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BUHLER JEEP CHRYSLER DODGE RAM (732-264-5000, LOCATED AT 1508 3290, NJ-35, HAZLET, NJ 07730), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200.
Steering, Suspension, Wheels, Sep 16, 2019
WHEN DRIVING ON THE HIGHWAY ON AN OVERPASS OR ANY BUMP MY JEEP SHAKES UNCONTROLLABLY AND FEELS AS THOUGH ALL FOUR WHEELS ARE GOING TO FALL OFF, HAVE TO PUT HAZARDS ON AND REDUCE SPEED QUICKLY, HAS BEEN AT DEALERSHIP MULTIPLE TIMES FOR STEERING DAMPER WHICH HAS NOT FIXED THE PROBLEM, VERY UNSAFE TO DRIVE