2018 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,822 owner complaints filed for this model year. This is the highest complaint count among 26 Wrangler model years with reports.
Of the 2018 reports, 22 involved a crash and 25 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
EquipmentApr 23, 2019
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
If the roof top tent cover detaches from the vehicle while moving, it can create a road hazard, increasing the risk of a crash.
The remedy for this recall is still under development. The recall began May 9, 2019. Owners may contact American Fastbacks customer service at 1-844-533-7997 extension 301. Note: Vehicles in this recall are also included in recall 19V-190.
Campaign 19V320000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 8, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
If the right rear passenger door opens unexpectedly, it can increase the risk of injury.
Chrysler will notify owners, and dealers will repair the right rear door latch reinforcement, free of charge. The recall begin December 6, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB6.
Campaign 18V786000 on NHTSA.gov
Structure, frame and membersSep 28, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
An unexpected reduction in steering ability, can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Campaign 18V675000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
SteeringMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
If the weld seam splits, the steering wheel may lose center positioning causing a loss of steering responsiveness and increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the intermediate steering shaft, free of charge. The recall began June 21, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U48.
Campaign 18V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Structure, frame and membersApr 12, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
If the floor pan strength is reduced and/or the rear seat mount becomes loose, the rear seat may detach in a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, coat the interior and exterior of the driver's side rear underbody ladder rail with three-part rust protection. The recall began September 11, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U27.
Campaign 18V231000 on NHTSA.gov
Representative owner complaints
1,822 reports, newest first.
Vehicle speed control, May 28, 2018
CRUISE CONTROL "ON" AT APPX. 55 MPH - HAD TO BRAKE DUE TO TRAFFIC - BUT, CRUISE CONTROL REMAINED "ON" - ONLY HEAVY BRAKING EVENTUALLY STOPPED VEHICLE - CRUISE CONTROL WAS "FIGHTING" THE BRAKES - BRAKES "WON" THAT BATTLE. TOOK IT TO DEALER WHO COULD NOT FIND ANYTHING WRONG. *TR
Steering, May 24, 2018
POWER STEERING APPEARS TO BE MOMENTARILY LOCKING UP OR FAILING WHILE THE VEHICLE IS IN MOTION AT SPEEDS OVER 30 MPH. HAVE EXPERIENCED THE ISSUE NUMEROUS TIMES WHILE DRIVING ON ROADS WHICH CURVE TO THE LEFT. THE STEERING WHEEL SUDDENLY BECOMES VERY STIFF AND NEARLY IMPOSSIBLE TO TURN TO THE LEFT. THEN, ALL OF A SUDDEN, IT RELEASES CAUSING THE VEHICLE TO SWERVE TO THE LEFT. THIS HAS HAPPENED ON CITY STREETS GOING 30-50 MPH AND ON HIGHWAYS GOING 60-75 MPH. SAID OCCURRENCES HAPPENED SEVERAL TIMES IN THE LAST MONTH, THE LAST ONE BEING YESTERDAY ON 5/23/18.
Electrical system, May 23, 2018
BACKUP CAMERA NOT DETECTED. STARTED AS INTERMITTENT PROBLEM, BUT IS NOW FULLY NON-FUNCTIONING. DISPLAY SAYS "UNABLE TO CONNECT TO BACKUP CAMERA". SEEKING DEALER HELP.
Steering, May 17, 2018
AFTER HAVING THE VEHICLE ONLY 300 MILES I EXPERIENCED MY STEERING LOCKING UP WHILE GOING 70 ON A SLIGHT TURN. I TOOK MY FOOT OFF THE GAS PEDAL AND APPLIED THE BRAKE AND THEN THE STEERING WENT BACK TO NORMAL. I'VE EXPERIENCE THIS ONE OTHER TIME AFTER DRIVING FOR AN EXTENDED PERIOD OF TIME BUT HAVE A HARD TIME RECREATING THE CONDITIONS WHERE IT HAPPENS. *TT UPDATED 9/21/18*JB
Steering, May 16, 2018
MY NEW 2018 JL MODEL JEEP WRANGLER UNLIMITED SPORT WITH LESS THAN 3,000 MILES HAS HAD THE STEERING WHEEL LOCK UP 4 TIMES NOW WHILE DRIVING AND THE WHEEL WILL NOT TURN. INCREDIBLY DANGEROUS AND SOMEONE IS GOING TO GET INTO A VERY BAD ACCIDENT. I HAVE READ ON THE JEEP FORUMS AND THIS IS HAPPENING TO OTHERS WITH THE NEW 2018 JL MODELS THIS HAS HAPPENED ALL 4 TIMES WITH VEHICLE IN MOTION AND AT DIFFERENT SPEEDS!!! 20 MPH THE LOWEST AND AT 70 MPH NOT GOOD IF YOU CAN'T TURN WHEEL IT'S ONLY A MATTER OF TIME!!!
Steering, May 16, 2018
THE CAR'S STEERING LOCKS UP AND BECOMES DIFFICULT STEER UNTIL THE DRIVER PULLS HARD TO A DIRECTION, THE STEERING ALMOST FEELS LIKE IT'S LOCKED AND THE HARD PULL BREAKS IT LOOSE. ON A FEW OCCASIONS IT FORCES THE CAR TO JOLT AS IF YOU ARE TRYING TO OVERCORRECT. THIS HAPPENS AT FREEWAY SPEEDS. HERE IS A LINK OF ANOTHER DRIVER EXPERIENCING THE SAME PROBLEM. HTTPS://YOUTU.BE/BTOLEZ3UJGI I AM TAKING MY CAR BACK TO THE DEALERSHIP TO HAVE IT LOOKED AT. *TT UPDATED 8/16/18*JB UPDATED 9/20/18*JB
Electrical system, Engine, May 16, 2018
UNINTENDED ACCELERATION: BOUGHT A 2018 JEEP WRANGLER RUBICON ON 14 MAY 2018. ON 15 MAY 2018, I BROUGHT IT TO THE CAR WASH. AFTER PULLING OUT OF THE CAR WASH ONTO TO ADJACENT ROAD, VEHICLE ACCELERATED WITHOUT ANY INTERACTION FROM MYSELF. I PRESSED THE BRAKES AND THE VEHICLE CONTINUED TO REV THE ENGINE AS I RELEASED THE BRAKES, THE VEHICLE CONTINUED TO ACCELERATE. I CONTINUED TO TAP AND THEM SLAM THE BRAKES TO BRING THE VEHICLE TO A HALT. ON THE VEHICLE SCREEN, IT INDICATED SOMETHING ALONG THE LINES OF "ELECTRONIC THROTTLE REQUIRES SERVICE" AND HAD THE ICON FOR THE "STOP-START" FEATURE AS DISABLED WITH AN EXCLAMATION POINT. AFTER GETTING THE VEHICLE UNDER CONTROL AND OUT OF TRAFFIC, I WAS ABLE TO CYCLE THE ENGINE BY POWERING OFF. THE PROBLEM DID REPLICATE. BUT I BROUGHT IT DIRECTLY TO THE DEALERSHIP, WHERE THEY DIAGNOSED FAULTS (BUT UNAWARE OF THOSE FAULTS.) I RECEIVED POOR SERVICE FROM GATOR CHRYSLER JEEP WHO SAID THEY'D LOOK AT IT BUT IT WAS MOST LIKELY A CRUISE CONTROL ISSUE (NOT TRUE AS THE VEHICLE STARTED UNDER 20 MPH AND TAPPING THE BRAKES DID NOT STOP THE ACCELERATION.) VEHICLE IS CURRENTLY BEING EXAMINED AT BONIFACE-HIERS JEEP.
Steering, May 15, 2018
AFTER TURNING THE STEERING WHEEL STRAIGHT AFTER A LEFT TURN, JUST BEFORE IT HITS THE 12 O'CLOCK POSITION, THE POWER STEERING LOCKS UP OR RESISTS. DOES NOT HAPPEN ALL THE TIME, MOSTLY WHEN THE ENGINE IS AT FULL OPERATING TEMPERATURE. SOMETIMES THE RESISTANCE IS STRONG WHERE IT CAN CAUSE YOU TO FIGHT IT AND OVER CORRECT. I CAN HERE A CLUNKING SOUND THROUGH THE STEERING WHEEL THAT ORIGINATES AT POWER STEERING MOTOR. THIS CLUNKING DOES NOT HAPPEN WHEN THE ENGINE IS COLD, ONLY WHEN THE ENGINE IS HOT AND WHEN I'M EXPERIENCING THIS PROBLEM. *TT UPDATED 9/20/18*JB
Power train, May 15, 2018
VEHICLE WAS PARKED AND WOULD NOT ENGAGE INTO A GEAR. I TURNED OFF AND RESTARTED AND WAS ABLE TO GET INTRO GEAR, AND ENGINE LIGHT WAS ON, IT WOULD NOT GET OUT OF 6TH GEAR, BROUGHT TO DEALER AND THEY SAID TRANSMISSION NEEDED A RE FLASH, AND IT WAS GOOD, NEXT DAY IT WOULD NOT GO INTO GEAR, I SHIFTED TRANSFER CASE FROM 2H TO 4H BACK TO 2H AND ENGINE LIGHT WAS ON, I WAS ABLE TO DRIVE TO DEALERSHIP. I WAS TOLD THAT THEY ARE PUTTING IN A NEW TRANSMISSION AND AM WAITING FOR COMPLETION. I DO NOT FEEL SAFE WITH THIS VEHICLE AND AM LOOKING FOR A BUY BACK FROM MANUFACTURE, VEHICLE ONLY HAS 1,500 MILES ON IT. *TT UPDATED 9/20/18*JB
Steering, May 14, 2018
STEERING/WHEELS FREEZING WHEN TURNING (MOSTLY RIGHT), MULTIPLE DATES WITH LATEST DATE LISTED BELOW *TT VIN NOT VALID UPDATED 9/20/18*JB
Structure, May 10, 2018
FRAME HAS WELDS THAT ARE SUBSTANDARD ON THE PASSENGER SIDE. ESPECIALLY AROUND THE CONTROL ARM BRACKET. LARGE AREAS OF POROSITY, AND SLAG ALL OVER THE FRAME. TOOK TO DEALERSHIP, AND SERVICE ADVISOR IMMEDIATELY IDENTIFIED WHICH WELDS WERE NOT UP TO SPECS. AFTER 4 DAYS, DEALERSHIP TURNED BACK VEHICLE, SITING I WOULD NEED TO GO TO ANOTHER DEALERSHIP SINCE THEY DO NOT HAVE PROPER FACILITIES TO REPAIR FRAME WELDS. WENT TO DEALERSHIP #2 WHICH WAS REFERRED BY DEALERSHIP #1. AFTER 4 DAYS, I RECEIVED A CALL THAT ENGINEERS HAD MECHANIC LOOK AT OTHER WELDS, AND SAID IF THEY ARE THE SAME, THEY ARE GOOD WELDS. HOW CAN A MECHANIC WHO IS UNTRAINED IN WELDING IDENTIFY OVER THE PHONE WHAT A SUBSTANDARD WELD IS OR IS NOT ? I HAVE HAD MY VEHICLE INSPECTED BY 2 PROFESSIONAL WELDERS, AND BOTH HAVE IDENTIFIED WELDS THAT ARE NOT UP TO SPECIFICATIONS, AND NEED ATTENTION. OTHER VEHICLES OF THIS SAME MAKE MODEL AND YEAR HAVE HAD ISSUES WITH CONTROL ARM BRACKETS FAILING DUE TO INSUFFICIENT WELDS IN THE SAME LOCATION, WHY IS FCA NOT DOING ANYTHING, AND WHY HAS THE NHTSA NOT FORCED A RECALL ? THIS IS HIGHLY UNSAFE, AND NEEDS IMMEDIATE ATTENTION.
Steering, May 10, 2018
NEW VEHICLE WITH 300 MILES ON ODOMETER EXHIBITED VAGUE STEERING AND WONDERED BACK AND FORTH ALL OVER THE ROAD. REQUIRES CONSTANT STEERING WHEEL INPUT TO DRIVE IN A STRAIGHT PATH DOWN THE HIGHWAY. TIRE PRESSURES ARE ALL SET TO SPECIFICATIONS. TEST DROVE TWO ADDITIONAL IDENTICAL MODELS AND HAD THE SAME EXPERIENCE. FOUND MANY REPORTS FROM OWNERS ONLINE OF THE SAME PROBLEM. THE STEERING/HANDLING IS VERY DISCONCERTING ON THE NEW WRANGLER JL MODELS. AFTER ONE MONTH WITH THE VEHICLE, DRIVABILITY HASN'T IMPROVED. HAVE NOTIFIED JEEP DIRECTLY VIA THEIR WEBSITE AND SOCIAL MEDIA REPRESENTATIVES. WILL BE DISCUSSING ISSUE WITH MY DEALERSHIP IN THE NEAR FUTURE.
Power train, May 9, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, ONE WEEK AFTER THE VEHICLE WAS PURCHASED, THE VEHICLE SHUT DOWN. THE SERVICE TRANSMISSION AND THE SERVICE ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE CHAMPION CHRYSLER JEEP DODGE DEALER (9655 FIRESTONE BLVD, DOWNEY, CA 90241, 562-231-3500) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE MODULE INSIDE THE TRANSMISSION; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO GIVE MORE TIME FOR FURTHER TESTING. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TRANSMISSION WAS REPLACED. THE CONTACT HAD NOT YET RETRIEVED THE VEHICLE TO DETERMINE IF IT WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.
Electrical system, Other or unspecified, Visibility/wiper, Apr 25, 2018
REAR CAMERA INTERMITTENTLY FAILS TO TURN ON AND DISPLAY WHEN CAR IS PUT INTO REVERSE AND DRIVING IN REVERSE. JEEP DEALERSHIP SAYS THIS ISSUE IS NOT REPORTED AND NO KNOWN SOLUTION EXISTS. LEAVING THE JEEP OFF FOR SEVERAL HOURS RESOLVES THE ISSUE. THE ISSUE SEEMS TO BE RELATED TO A SOFTWARE PROBLEM BUT DOES NOT RESOLVE WITH A "RESET" OF THE ELECTRONIC INFORMATION SYSTEM. MULTIPLE USERS HAVE REPORTED THE EXACT ISSUE IN ON-LINE JEEP FORUMS.
Electrical system, Exterior lighting, Visibility/wiper, Apr 22, 2018
WINDSHIELD WIPERS AND HEADLIGHTS STUCK ON DESPITE CONTROLS SET TO OFF POSITION. NO TURN SIGNALS OR HIGH BEAMS EITHER. HAD TO PULL THE WINDSHIELD WIPER FUSE TO BE ABLE TO DRIVE VEHICLE HOME. TRIED TO DISCONNECT THE BATTERY AND STEP ON THE BRAKE, THEN LEAVE IT DISCONNECTED FOR 20 MINUTES, BUT THIS DID NOT RESOLVE THE ISSUE. VEHICLE IS NEW, ONLY A COUPLE OF WEEKS OF OWNERSHIP. COMPLETELY STOCK, NO MODIFICATIONS. *TT *TR
Electrical system, Apr 17, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (WESTBORN CHRYSLER DODGE JEEP RAM, 23300 MICHIGAN AVE, DEARBORN, MI) WHERE IT WAS DIAGNOSED THAT THE SOFTWARE FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Steering, Suspension, Apr 16, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HUDSON CHRYSLER JEEP DODGE RAM (625 ROUTE 440 SOUTH, JERSEY CITY, NJ 07305) WHERE IT WAS DIAGNOSED THAT THE TRACK BAR FRACTURED AT THE AXLE FRAME AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 800.
Other or unspecified, Engine, Apr 8, 2018, fire
AS I WAS EXITING THE HIGHWAY I NOTICED THAT FLAMES WERE COMING OUT OF THE JEEP. I MERGED TWO LANES OVER TO TRY TO TURN ON A SIDE STREET AND LOST CONTROL OF THE STEERING. I PUT THE JEEP IN PARK, TURNED IT OFF, AND EXITED THE VEHICLE. WE RAN UP A NEAR BY HILL, TURNED AROUND AND THE ENTIRE JEEP WAS ENGULFED WITH FLAMES. IT BURNED FOR AN HOUR. IT IS A COMPLETE LOSS. *TT *DT*JB
Steering, Apr 5, 2018
IN MOTION OVER 45MPH, THE JEEP WILL SUDDENLY EXPERIENCE A STEERING WOBBLE THAT CAUSES ALMOST COMPLETE LACK OF CONTROL. TO FIX THE ISSUE, SPEED MUST BE DECREASED TO <10MPH WHICH CAN BE EXTREMELY DANGEROUS DUE TO TRAFFIC AND HIGH SPEEDS. THE STEERING WHEEL IS ALMOST IMPOSSIBLE TO CONTROL. PROBLEM IS REPRODUCIBLE ON ALL ROADS AND IN ALL CONDITIONS. I WOULD ESTIMATE THAT THE DRIVER IS LEFT WITH 10% CONTROL OF THE VEHICLE, AND LEFT IN A VERY DANGEROUS SITUATION.
Structure, Other or unspecified, Mar 19, 2018
ON 2/9/18, FLEW FROM BOSTON TO PICK UP PURCHASE OF NEW 2018 ALL-PURPLE, 2-DOOR 40K JEEP AT CANANDAIGUA NY JEEP DEALERSHIP. (NONE AVAILABLE IN MASS.) UPON DELIVERY ON LOT, DRIVER DOOR WOULD NOT CLOSE COMPLETELY. SALESMAN ROBERTS STATED TO US THAT ALL JEEPS ARE QUIRKY; DOORS MUST BE SLAMMED TO CLOSE. DURING 400-MILE HIGHWAY DRIVE HOME, DOOR AJAR LIGHT CAME ON AND HAD TO RE-CLOSE DOOR REPEATEDLY DURING DRIVE. REPORTED PROBLEM TO (ABSENTEE) OWNERS HARRY/SCOTT KESEL, CHRYSLER CORPORATE STEVE STANDER, AND 1-800-JEEP REP D. PITTMAN; ALSO BROUGHT CAR TO KELLY JEEP SERVICE (LYNNFIELD, MA). ALL JEEP REPS TOLD ME THAT JEEP CABINS ARE AIRTIGHT WHEN CLOSED, CAUSING DOOR PROBLEM. THIS DOESN'T HAPPEN IF YOU SKIP THE DRIVER SIDE AND ENTER ON THE PASSENGER SIDE. JEEP REPS TOLD ME TO LIVE WITH PROBLEM - NO REPAIR NECESSARY, AND INSTRUCTED ME TO: ENTER CAR DRIVER'S SIDE, TURN ON IGNITION; POWER DOWN WINDOW; RE-OPEN DOOR; SLAM AGAIN. DUE TO IMPENDING DANGER, THIS CAR HASN'T BEEN DRIVEN SINCE PURCHASE AND IS AT SERVICE DEPT. FOR 35 DAYS, MILEAGE: 400. I DO NOT WANT MY DAUGHTERS DRIVING THIS JEEP FOR OBVIOUS SAFETY REASONS AND TO PREVENT THEM FROM BEING TARGETED IN A DARK PARKING LOT BECAUSE OF THIS NOTICEABLE DIVERSION TO ATTEMPT TO CLOSE THE DOOR. NO FACTORY OR ZONE AREA MANAGER HAS INSPECTED, NOR HAS CANANDAIGUA DEALER OWNER, WHO PRACTICED OTHER FALSE AND DECEPTIVE SALES TACTICS ON ME. DEALERSHIP OWNER SCOTT KESEL WILL NOT TAKE BACK THE CAR OR COMPENSATE LOSS OF $6,000 FOR A TRADE-IN. HE BLAMES JEEP FACTORY; JEEP BLAMES DEALERSHIP. BOTH CLAIM THAT THE OTHER PARTY IS RESPONSIBLE. CHRYSLER CORPORATE REP SAID CORPORATE DOESN'T SPEAK TO OR INFLUENCE DEALER OWNER'S RESPONSE TO CUSTOMERS -- HANDS OFF. DEALER SAID HE'LL DO WHAT EVER CHRYSLER DIRECTS HIM TO DO. I AM PAYING FOR A CAR THAT I DON'T HAVE AND CAN'T USE.
Other or unspecified, Mar 12, 2018
WHILE THE DEFROST WAS ON HEAT, AND WITH COLD TEPERATURES OUTSIDE, THE WINDSHIELD CRACKED ON ITS OWN
Other or unspecified, Mar 3, 2018
SENT TO TOWER IN PLYMOUTH MI TO WELD JEEP FRAMES THAT ROBOT WAS NOT WELDING CORRECTLY. TOLD TO JUST COVER THEM UP AND THEY WILL JUST PAINT FRAMES. TOLD THEY HAVE TO MEET THEIR PRODUCTION NUMBERS. I WOULD NOT DRIVE OR WANT ANYONE ELSE TO DRIVE ONE OF THESE.*DT*JB