2019 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 741 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Wrangler model years with reports.
Of the 2019 reports, 9 involved a crash and 10 involved a fire. 8 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Seat beltsSep 24, 2020
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Campaign 20V580000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Campaign 20V191000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
SteeringMar 14, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
Campaign 19V201000 on NHTSA.gov
Structure, frame and membersSep 28, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
An unexpected reduction in steering ability, can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Campaign 18V675000 on NHTSA.gov
Representative owner complaints: electrical system
150 reports, newest first. Show all
Electrical system, Engine, Sep 20, 2021, fire
2 Batteries were replaced in my 2019 Jeep Wrangler on 9/10 at Arrigo DCJF in West a palm Beach Florida. A battery sensor Was ordered for future service. Drive Jeep to Atlanta area on 9/15. On 9/17 check engine light came on. Set appointment with Palmer Jeep in Alpharetta Ga. 1/2 block from arriving a dealership my Jeep caught FIRE and engine compartment was fully engulfed in minutes. Jeep was towed to Palmer.
Steering, Electrical system, Forward collision avoidance, Aug 28, 2021
Loss of some electrical power, including power steering; Check engine light, other warnings are triggered. Can Bus error. Engine fails to turn off. Gear-shift problems. Happens repeatedly
Steering, Power train, Electrical system, Jul 1, 2021
The check engine light came on one evening. The next morning during driving the dashboard flashed a "Service Shifter" warning. Then a series of other warnings all light up. The dashboard flashed like it was malfunctioning. The Jeep lost power steering and stuck in the current gear I was in. The vehicle had to be towed to the dealership. They have had it now for four days. And, they have no idea what's wrong with it.
Power train, Electrical system, Other or unspecified, Jun 18, 2021
Service Axle Locker System light appears on dashboard. If the axle locker engages accidentally in the wrong conditions, it could cause a crash. The vehicle has been taken to the dealer three times. This is the 3rd visit to the dealer. The first time they said they would change the axle, but then it was on backorder so they flushed the differential and cleaned some metal parts they said was fouling the sensor. I drove it away and they same problem occurred. The second visit they changed a sensor. Now the problem is back and I'm waiting to hear their "solution".
Steering, Electrical system, Apr 17, 2021
WHILE DRIVING NORMALLY MY DASH LIGHTS AND INFO DISPLAY START RUNNING A SEQUENCE THAT GOES THROUGH A MULTITUDE OF WARNINGS AND SERVICE CHECKS ON THE VEHICLES SYSTEMS, I LOSE POWER STEERING FOR A BIT THEN LIGHTS GO OUT, BUT CHECK ENGINE LIGHT AND ESS STAY ON. WHEN REMOTE STARTING MY JEEP THE SAME THING KIND OF HAPPENS ONLY THE WARNING LIGHTS DO NOT GO OUT QUICKLY AND I CANNOT SHIFT OUT OF PARK TO DRIVE THE VEHICLE, AFTER SOME TIME USUALLY A 1/2 TO A FULL DAY OF WAITING THE LIGHTS GO OUT EXECEPT FOR THE CHECK ENGINE LIGHT AND ESS. I TOOK IT TO THE DEALER THAT I BOUGHT IT FROM AND THEY TOLD ME IT WAS A LOOSE NEGITIVE BATTERY TERMINAL CONNECTION, ABOUT THREE MILES DOWN THE ROAD IT DID THE LIGHTS AND STEERING THING AGAIN.
Electrical system, Mar 11, 2021
DURING SOFTWARE UPDATE VEHICLE QUIT STARTING AND HAS NOT STARTED SINCE.
Electrical system, Other or unspecified, Jan 23, 2021
EVERY TIME I PLUG MY IPHONE INTO THE LIGHTING CABLE THAT IS PLUGGED INTO THE USB TYPE C INPUT THE UCONNECT SYSTEM WILL POWER OFF AND RESET ITSELF. THIS WILL CONTINUOUSLY HAPPEN EVERY 5 MINUTES 3-4 TIMES BEFORE IT STOPS. THIS HAPPENS WHEN THE ENGINE IS ON AND OCCURS WHETHER THE CAR IS MOVING OR NOT.
Electrical system, Vehicle speed control, Engine, Aug 23, 2020
THE FIRST TIME THE CAR HAD A SIGN THAT SAID 'STOP SAFELY VEHICLE WILL SHUT OFF SOON' I PULLED INTO A PARKING LOT AND THE CAR TURNED OFF AND WOULDN'T TURN BACK ON. THE SECOND TIME I STOPPED AT A STOP SIGN I GOT NO MESSAGE OR WARNING AND THE CAR COMPLETELY TURNED OFF, AND WOULD NOT TURN BACK ON. THE THIRD TIME I WAS AT A RED LIGHT AND GOT THE 'STOP SAFELY MESSAGE' AS WELL AS VARIOUS OTHER WARNING MESSAGES'THEN THE VEHICLE SHUT OFF AGAIN COMPLETELY. WOULDN'T START. THE FORTH TIME, I WAS AT A 4 WAY INTERSECTION WITH A 3 WAY STOP I DID NOT HAVE A STOP SIGN BUT THE PERSON TO MY RIGHT THOUGHT I DID. HE THOUGHT HE HAD THE RIGHT OF WAY, I SLAMMED ON MY BREAKS TO AVOID A COLLISION AND THE CAR STOPPED, COMPLETELY'GAVE ALL THE WARNING LIGHTS AND WOULD NOT RESTART.
Steering, Electrical system, Engine, Aug 12, 2020
WHILE DRIVING DOWN A WINDING MOUNTAIN ROAD, THE "ELECTRONIC THROTTLE" WARNING CAME ON AS DID VSC, ABS, CHECK ENGINE AND ELECTRICAL. THE STEERING BECAME VERY STIFF AND THE THROTTLE UNCONTROLLABLE. THE VEHICLE WAS ESSENTIALLY OUT OF CONTROL. WE TOOK IT TO A DEALER FOUR TIMES, EACH TIME IT WASN'T FIXED. THE VEHICLE IS CURRENTLY AT A DEALER AND FCA IS TRYING TO FIGURE OUT WHAT IS WRONG WITH IT. I HEARD THE MECHANIC SAY THEY HAD OTHERS THAT WERE DOING THIS. FCA REFUSES TO DESCRIBE WHAT THE PROBLEM MIGHT BE TO ME BECAUSE IT'S PROPRIETARY. THEY ESSENTIALLY WANT TO TRY STUFF, THEN HAVE ME RISK MY LIFE TESTING IT TO SEE IF IT WORKS. THE PHOTO IS THE SECOND TIME IT HAPPENED, ON AN INTERSTATE GOING STRAIGHT. THIS IS A 2019 WRANGLER RUBICON WITH 12K MILES AND COMPLETELY STOCK. THIS IS A VERY DANGEROUS DEFECT AND FCA DOESN'T KNOW OR DOESN'T WANT TO SAY WHAT IT IS. THEY SOUND LIKE THEY ARE TRYING TO COVER UP THE PROBLEM WITH SOME SORT OF HACKED UP SOFTWARE FIX, BUT THE SOFTWARE HAS BEEN COMPLETELY UPDATED. I AM WORRIED THAT SOMEONE WILL BE HURT OR WORSE IF THIS HAPPENS TO THEM.
Electrical system, Engine, Fuel/propulsion system, Aug 6, 2020
WHEN DRIVING ABOVE 55MPH BOTH TIMES THE VEHICLE STARTS TO VILENTLY SHAKE AND SLOW DOWN AND JERK, COMPLETE LOST OF POWER, CAN PUSH PEDDLE DOWN AND VEHICLE JUST BOGGS DOWN AND REVS UP THEN DOWN. EVENTUALLY DIES AND THEN YOU MUST SHUT DOWN VEHICLE WITH KEY. WAIT ABOUT 1 MINUTE START AND IT DRIVES FINE. HAS HAPPEN MULTIPLE TIMES BEEN INTO SHOP. THEY HAVE "FLASHED" COMPUTERS BUT CONTINUES TO DO RANDOMLY.
Steering, Electrical system, Jul 20, 2020
THIS JEEP HAS BEEN TO THE DEALER 4 TIMES PREVIOUSLY FOR A SIMILAR ISSUE. THIS INCIDENT, WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 45 MPH ALL THE INSTRUMENTS STARTED GOING CRAZY (PREVIOUSLY HAPPENED MANY TIMES). SHORTLY THEREAFTER THE STEERING WHEEL LOCKED UP. THE POWER STEERING WAS STILL WORKING, BUT THE WHEEL WOULD ONLY TURN AROUND 1 INCH IN EITHER DIRECTION. BRAKING WAS NORMAL. MANEUVERED THE JEEP OFF THE ROAD AND HAD TOWED TO RON CARTER CHRYSLER JEEP DODGE DEALERSHIP IN LEAGUE CITY, TX. THE DEALERSHIP HAS HAD THIS VEHICLE 4 TIMES IN THE PAST FOR THIS ISSUE. IN THE PAST THE STEERING HAS NOT BEEN AFFECTED, BUT THE VEHICLE WON'T START OR THE PARKING BRAKE WILL BE SET AND YOU CAN'T MOVE OR OTHER WEIRD DIFFERENT STUFF HAPPENS. THE STEERING ISSUE IN THIS PAST INCIDENT IS SERIOUS. WHEN THE TOW TRUCK DRIVER INQUIRED WHAT HAPPENED HE TOLD ME HE HAS TOWED PROBABLY 20 OTHER NEWER JEEP WRANGLERS WITH SIMILAR ISSUES. THE DEALERSHIP TOLD ME LAST TIME WE BROUGHT THE VEHICLE IN AND IT WAS STILL ACTING UP THAT THERE WERE 15 FAULTS STORED. THE ISSUE USUALLY CLEARS ITSELF UP BY THE TIME WE GET IT TO THE DEALER. THE DEALER CLAIMS THEY HAVE TALKED WITH CHRYSLER AND CAN'T FIGURE OUT WHATS WRONG AND HAVE JUST BEEN THROWING DARTS REPLACING VARIOUS THINGS. IF THE TOW TRUCK DRIVER IS RIGHT ON HOW MANY VEHICLES HES TOWED WITH THIS PROBLEM THERE IS A SERIOUS ELECTRICAL / COMPUTER ISSUE GOING ON WITH THESE VEHICLES THAT IS GOING TO CAUSE ACCIDENTS.
Electrical system, Jun 25, 2020
BATTERY HAS GONE COMPLETELY DEAD THREE TIME IN TWO MONTHS. ABSOLUTELY NOTHING LEFT ON OR PLUGGED IN. CANNOT START BY JUMPING. I HAVE BEEN DRIVING VEHICLE 6.2 MILES AT LEAST EVERY OTHER DAY TO TRY AND KEEP THINGS WORKING, TO NO AVAIL. DEALER REPLACED BATTERY ONE TIME, BUT WENT DEAD LESS THAN A WEEK LATER. *TR
Steering, Electrical system, Vehicle speed control, Jun 9, 2020
STEERING ON ROAD WORSE ON HIGHWAY HAVE TO KEEP BOTH HANDS ON WHEEL DUE TO CAR DRIFTING FROM LEFT TO RIGHT. SCARY! 2. CRUISE CONTROL WON'T ENGAGE, HAVE TO PRESS SETTINGS AGAIN. WHEN PRESS SET THEN + FOR SPEED VERY DELAYED BEFORE ENGAGES AND PROBLEM IS INTERMITTENT. 3. INSIDE MANUAL DOOR LOCKS DO NOT WORK. WON'T LOCK OR UNLOCK . DAY ONE SINCE PURCHASED THIS HAS HAPPENED WITH ALL OF THE ABOVE. *TR
Steering, Electrical system, Service brakes, Apr 10, 2020
WHILE DRIVE FOR 30 MINUTES THE JEEP HAS A COMPLETE MALFUNCTION WITH ALL ELECTRICAL COMPONENTS AND WAS UNABLE TO SHUT OFF ENGINE, AND ABS, POWER STEERING, GEAR SHIFTER, ELECTRICAL GAUGES, AUTO START STOP ENGINE SHUT OFF AND NAVIGATION SYSTEM. JEEP ONLY HAS 3800 MILES ON IT. MY FAMILY OF 5 WERE ALL IN THE VEHICLE ON THE FREEWAY WHEN THE JEEP ELECTRICAL SYSTEM STARTED SHUTTING OFF AND ON. WE PULLED INTO OUR STREET AND THE JEEP WOULD NOT SHIFT GEARS OR TURN OFF THE ENGINE. THIS PUT US IN AN UNSAFE POSITION NOT KNOW IF THE VEHICLE WAS GOING LOOSE CONTROL. I PULLED OVER BUT THE JEEP WOULD NOT SHIFT AND ENDED UP BLOCKING TRAFFIC. WE FELT UNSAFE AND ANY SPEED, VERY SCARY FOR OUR FAMILY. [XXX] DRIVER AND OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Suspension, Electrical system, Feb 24, 2020
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 55 MPH THE VEHICLE STARTED TO VIBRATE ABNORMALLY WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE RESIDENCE AND PARKED. TWO DAYS LATER WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED BAYSIDE CHRYSLER JEEP DODGE (21219 NORTHERN BLVD, BAYSIDE, NY 11361) WHERE THE VEHICLE WAS DIAGNOSED WITH A REAR AXLE FAILURE AND ELECTRICAL POWER STEERING FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE
Steering, Electrical system, Jan 4, 2020
DURING HIGHWAY DRIVING MY JEEP WRANGLER DRIFTS SLOWLY BACK AND FORTH. I HAVE NOTICED THIS SINCE THE FIRST TIME DRIVING ON INTERSTATE HIGHWAY. I HAVE COMPLAINED AT DEALER IN PADUCAH, KENTUCKY AND WAS TOLD IT'S NORMAL. I ALSO HAVE HAD ELECTRICAL ISSUES WHERE THE AIR CONDITIONER QUIT WORKING. AFTER 3 ATTEMPTS TO FIX, THE DEALER SERVICE MAN FOUND A SHORT IN A JUNCTION UNDER THE HOOD. AFTER THAT WAS PREPARED, THE RADIO, INFO. SCREEN WENT BLANK. IT CAME BACK ON. A SEAT BACK RELEASE HAD TO BE REPLACED TOO. ALL OF THIS AND LESS THAN 4000 MILES ON ODOMETER.
Steering, Electrical system, Engine, Jan 1, 2020
THREE WEEKS AFTER I BOUGHT THIS BRAND NEW JEEP, THE CHECK ENGINE LIGHT CAME ON. THE ETC AND BATTERY WARNING LIGHTS CAME ON TOO. THE ENGINE WAS OFF TWICE ON THE ROAD. THE POWER STEERING LOST POWER SEVERAL TIMES.
Electrical system, Forward collision avoidance, Dec 18, 2019, crash
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING 30 MPH AND MAKING A LEFT TURN, THE FORWARD COLLISION WARNING CHIMED AND A VISUAL INDICATOR ILLUMINATED; HOWEVER, THERE WAS NO OBJECT IN FRONT OF THE VEHICLE. THE AUTOMATIC BRAKING SYSTEM ENGAGED AND CAUSED ANOTHER VEHICLE TO REAR END THE CONTACT'S VEHICLE. THE CONTACT WAS NOT INJURED, BUT THE DRIVER OF THE OTHER VEHICLE WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT HER VEHICLE WAS ABLE TO BE DRIVEN, BUT THE OTHER VEHICLE WAS POSSIBLY DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,800.*DT*JB
Power train, Electrical system, Electronic stability control (ESC), Dec 14, 2019
VEHICLE SHUT OFF WHILE DRIVING WITH NO WARNING. WOULD NOT RESTART. MANY WARNING LIGHTS. WAS TRAVELING IN THE PASSING LANE MOVING AT ABOUT 70MPH WHEN VEHICLE TURNED OFF. ALL EXTERIOR LIGHTING WENT OUT AT NIGHT. AND I HAD TO COAST AND WAIT FOR A TOW ON THE SIDE OF THE ROAD
Steering, Electrical system, Service brakes, Nov 27, 2019
DRIVING 45MPH ON HIGHWAY, JEEP LOST POWER STEERING, WARNING LIGHTS FLASHED BRAKES APPLIED AUTOMATICALLY. SHIFTER SERVICE AND TRANSMISSION PROBLEM. CAR WAS RESTARTED AFTER STRUGGLING TO GET TO SIDE OF HIGHWAY. RESTARTED JEEP AND POWER STEERING CAME BACK TEMPORARILY BUT IT HAPPENED ABOUT 7 MILES DOWN ROAD THIS TIME THE SHIFTER LOCKED UP AFTER RESTART.
Steering, Suspension, Electrical system, Sep 18, 2019
AS I DROVE OFF THE LOT I NOTICED THE INSTRUMENT PANEL HAD A DISTORTION ON IT. DEALERSHIP WAS UNABLE TO FIX (AFTER A SOFTWARE UPGRADE). MORE CONCERNING IS THE CAR SHAKES VIOLENTLY WHEN HITTING A BUMP IN THE ROAD. I TOOK IT IN 3 TIMES WITHOUT RESOLUTION. ALWAYS ON THE HIGHWAY, AT FIRST AT HIGH SPEEDS, NOW EVEN GOING BELOW THE SPEED LIMIT. SOMETIMES IT RESOLVES ON IT'S OWN, BUT LATELY I HAVE TO SLOW DOWN OR STOP TO MAKE THE SHAKING STOP. (WHICH IS VERY DANGEROUS WHEN DRIVING ON A 65MPH HIGHWAY), THE STEERING WHEEL SHAKES LEFT TO RIGHT AND IS VERY LOOSE DURING THESE TIMES. I FEEL VERY UNSAFE AND IT FEELS LIKE THE WHEELS ARE GOING TO FALL OFF. THIS IS A BRAND NEW VEHICLE. IT HAPPENED 5 TIMES ON A 15 MILE TRIP TO WORK THIS MORNING AND HAS BEEN HAPPENING SINCE I BOUGHT THE CAR IN LATE FEBRUARY 2019.
Electrical system, Aug 14, 2019
BACK UP CAMERA BLACK SCREEN WHEN IN REVERSE. BACK CAMERA FAILING
Steering, Electrical system, Aug 1, 2019, crash
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. WHILE DRIVING, THE CONTACT HEARD A LOUD POPPING NOISE AND THE ENTIRE CONSOLE SCREEN FAILED. THE CONTACT STOPPED AND RESTARTED THE VEHICLE, BUT THE ENTIRE CONSOLE SCREEN STILL FAILED TO FUNCTION. THE CONTACT WAS STILL ABLE TO DRIVE THE VEHICLE. THE CONTACT CALLED CHERRY HILL DODGE CHRYSLER JEEP RAM (1708 W, NJ-70, CHERRY HILL, NJ 08002, (856) 471-1058) AND THEY ASKED WHEN SHE COULD BRING IN THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT AFTER THE VEHICLE BEING PARKED FOR TWO DAYS AT AN AIRPORT LOT, THE VEHICLE WAS LATER STARTED AND THE ENTIRE CONSOLE SCREEN FAILED AND THE POWER STEERING SEIZED. AS A RESULT, THE VEHICLE VEERED OFF THE ROAD AND CRASHED INTO A TELEPHONE POLE. THE CONTACT'S SON WAS MEDICALLY CHECKED OUT WITH AN ICE PACK TO THE FACE BUT NO AMBULANCE SERVICES WERE NEEDED. A POLICE REPORT WAS FILED. THE FRONT OF THE VEHICLE WAS DAMAGED AND IT WAS TOWED WITH THE REAR WHEELS BEING LOCKED MAKING IT DIFFICULT TO TOW TO A TOW YARD. THE MANUFACTURER FILED A CASE AND WOULD HAVE AN INVESTIGATOR INSPECT THE VEHICLE. THE MANUFACTURER STATED IT WOULD TAKE TWO TO FOUR WEEKS UNTIL THEY HAVE SOME FINDINGS ON THE ISSUE AND HAD NOT OFFERED A LOANER VEHICLE. THE FAILURE MILEAGE WAS 848.
Electrical system, Engine, Jul 3, 2019
PUSH BUTTON START WITH KEYLESS ENTRY. VEHICLE DOES NOT GIVE AUDIBLE WARNING WHEN YOU LEAVE THE VEHICLE RUNNING ON EXIT. THIS IS A SAFETY HAZARD AND COULD CAUSE DEATH IF PARKED IN YOUR HOME GARAGE. IT IS VERY EASY PUT THE GEARSHIFT IN PARK AND EXIT THE VEHICLE WITHOUT TURNING OFF THE ENGINE. (I HAVE DONE THIS TWICE WITHIN A 3 MONTH PERIOD) AN AUDIBLE WARNING ON EXIT, WHICH INDICATES THE MOTOR IS STILL RUNNING, WOULD PREVENT THIS FROM TAKING PLACE.
Electrical system, Apr 7, 2019
UCONNECT 8.4 GPS AND ELEVATION INOP INTERMITTENTLY. IN THE MIDDLE OF ANYWHERE. NO PATTERN. CITY, COUNTRY, ETC. OUTSIDE TEMP INOP ONCE AT 40 TO 60 F BACKUP CAMERA NEGATIVE COLORING/BLACK INTERMITTENT. ALL SEEM TO RESET AFTER A DAY.