2020 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 610 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Wrangler model years with reports.
Of the 2020 reports, 16 involved a crash and 12 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Electrical system, propulsion system, traction batteryPark outsideOct 30, 2025
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
A vehicle fire can increase the risk of injury.
Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Campaign 25V741000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Structure, frame and membersMar 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.
Campaign 23V191000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpOct 13, 2022
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
An engine stall can increase the risk of a crash.
Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Campaign 22V767000 on NHTSA.gov
Back over prevention, display functionAug 25, 2022
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Campaign 22V638000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsAug 26, 2021
Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.
A fuel leak in the presence of an ignition source increases the risk of fire.
Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall is Y10.
Campaign 21V665000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Campaign 20V191000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Suspension, front, control arm, lower armJan 24, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.
The improper weld may allow the lower control arm to separate from the axle which can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front axles, replacing them as necessary, free of charge. The recall began February 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W01.
Campaign 20V042000 on NHTSA.gov
Representative owner complaints: electrical system
179 reports, newest first. Show all
Electrical system, Other or unspecified, Jun 19, 2025
Jeep purchased in May of 2023. A few months later the Instrument Panel Cluster would go dark while driving for no reason at all. Taken to local trusted dealership to diagnose, found that the IPC needed to be replaced. Replacement performed & all costs associated were paid for by me, the vehicle owner ($748.90 in total). This issue has already been recalled for other 2020 Jeep Wranglers, as detailed in RCONL-24V652-2819. I am requesting that my Jeep be included as well.
Electrical system, Vehicle speed control, Jun 15, 2025
The digital instrument cluster (Electronic Vehicle Information Center – EVIC) on my 2020 Jeep Wrangler has failed, and no longer displays critical vehicle information. This includes fuel level, engine and oil temperature, mileage, tire pressure, and other key dashboard data. This failure creates an unsafe driving condition due to the inability to monitor vehicle speed, engine status, or fuel availability. I brought the vehicle to the dealer, and they confirmed the cluster is nonfunctional, but also stated that my VIN is not covered under the existing recall. After extensive research, I discovered hundreds of reports from other Wrangler owners experiencing the same failure in 2018–2021 models, yet Jeep has only issued limited recall coverage, seemingly based on build date rather than known defective components. To make matters worse, no replacement parts are available, either through the dealership or third-party suppliers. I am now left without a fully functioning vehicle and no support or resolution from Jeep or its dealers. This is a widespread and well-documented issue that affects driver safety and should be subject to expanded recall or mandated remedy. I urge NHTSA to investigate why so many similar failures are not covered under existing recalls.
Steering, Electrical system, Air bags, Jun 12, 2025
Wiring to the steering column melted causing concerns with air bag.Dealer wants us to purchase a new steering wheel
Electrical system, May 29, 2025
Gauge cluster display screen failed and is blank. This screen provides critical vehicle information such as gas level, speed, vehicle error notifications, etc. It is unsafe to drive without being able to see this important vehicle information. This a common failure issue on these models.
Electrical system, Forward collision avoidance, May 28, 2025
The vehicle will randomly show service shifter then it will loose power steering, gears won’t change. It happened while driving on a winding road. Scary. The instrument cluster will show random erratic readings like mileage will be off. Temperature goes to zero fuel gauge misread vehicle get stuck into a higher gear and won’t downshift doing research online I found a recall bulletin for 24V652000 and in that bulletin, it describes what my vehicle does, but my vehicle is not considered part of the recall bulletin. This vehicle is dangerous to drive on the road with the situation that can happen at any time.
Electrical system, Service brakes, Engine, May 22, 2025
My vehicle had a rough idling and then flashed an autostart symbol and stated on the dashboard that my autodash has been disabled. Later that day I drove my vehicle again, then the dashboard lit up like a christmas tree and every light was on and my car went limp. I pulled over on the side of the road and let my car stay off thinking it would help. Waited some time and tried to turn it on and it wouldnt turn back on until the 5th attempt. took my vehicle to jeep a few days later where they diagnosed it saying it needs a new ABS control module. However, the control module is on back order with no ETA in sight. There are multiple other people in my exact situation waiting 6+ months for their ABS control module. My car is undriveable as it has no traction control, will go limp, and no ABS system. I have been without my car for a month and they have not provided a loaner. To my research this has been an issue since september of 2023 and has yet to be a recall.
Electrical system, Service brakes, Engine, May 22, 2025, crash
The contact owned a 2020 Jeep Wrangler Rubicon. The contact stated that the battery and engine lights were illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact stated that while driving up a hill at 30 MPH, the vehicle became uncontrollable and went into oncoming traffic. The driver was depressing the brake pedal, but the vehicle failed to stop and crashed into a Toyota Tacoma and a Toyota Corolla. The contact sustained an injury to her knee, and medical attention was provided. The airbags deployed. There were no reported fires. A police report was filed. The vehicle was towed to a towing lot. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 80,000. The vehicle was deemed a total loss by the insurance company.
Electrical system, Apr 30, 2025
The contact owns a 2020 Jeep Wrangler. The contact stated that when the vehicle was started, the A/C system failed to function as intended. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the instrument cluster had failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included. The failure mileage was approximately 29,000.
Electrical system, Apr 30, 2025
The contact owns a 2020 Jeep Wrangler. The contact stated while driving at approximately 25 MPH, the instrument panel darkened and became inoperative. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument panel had an internal short circuit and needed to be replaced. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 76,000.
Electrical system, Mar 29, 2025
The instrument panel cluster failed, losing access to gas level, warning indicators, vehicle safety feature notifications, and speedometer. The failed instrument panel cluster was confirmed by the local Jeep dealership's service department and they informed me of the recall from September/October 2024. The part has been backordered for more than one month due to recall repairs, but Jeep has stated that it is not covered under the recall.
Electrical system, Mar 18, 2025
Instrument panel cluster stopped displaying information. I believe this is a safety issue because I am not able to be warned of critical information. Dealer inspected part and determined it needs replacement.
Electrical system, Feb 28, 2025
The contact owns a 2020 Jeep Wrangler. The contact stated that after starting the vehicle, the digital gauges were not illuminated on the instrument cluster. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and notified the contact of NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The contact called a dealer and the manufacturer and was informed that the vehicle was not included in the recall. The contact stated that the vehicle was not repaired. The failure mileage was 29,394.
Electrical system, Feb 24, 2025
The contact owns a 2020 Jeep Wrangler. The contact stated that while the vehicle was parked, the vehicle was started, and the instrument panel failed to function as intended. The contact stated that the instrument panel displayed a black screen. The vehicle was taken to the dealer where it was diagnosed with a failed instrument panel. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were ordered. The contact stated that the vehicle remained with the dealer until the parts were received, and the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,800.
Electrical system, Feb 19, 2025
Instrumental went blank and no longer is visible to the driver. There is no information pertaining to fuel level, mileage, vehicle engine temp, oil temp etc. Vehicle is not listed as having any recalls but recall 24V652000 (FMVSS101) details this exact issue. Vehicle going to a Jeep dealership for service next week.
Electrical system, Feb 1, 2025
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, he became aware that the instrument panel cluster failed to display permanent vehicle information, potentially compromising the vehicle safety. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with a circuit within the instrument panel. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 73,000.
Steering, Suspension, Electrical system, Jan 28, 2025
- (1) failed/black instrument cluster/panel. unable to see mileage, fuel level, engine temperature, tire pressure, etc. - I can hear multiple warning lights going off, but I'm unable to see any. - the vehicle has been brought in for servicing at my nearest jeep dealership - the vehicle is currently being inspected at my nearest jeep dealership - there were no warning messages or lamps prior to failure. the issue first appeared on 1/25/2025. the panel has not turned on since.
Electrical system, Jan 21, 2025
The contact owns a 2020 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the heated steering wheel was no longer functioning as needed. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that a wire located directly behind that air bag control module within the steering wheel had frayed and melted the internal components. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 52,000.
Electrical system, Jan 20, 2025
instrument cluster failed - it is not available for inspection - it is at a dealership safety was put at risk because we could not see fuel gauge problem confirmed by dealer
Electrical system, Jan 18, 2025
Instrument cluster is not working. It was flashing and then went black. I have no access to oil, gas, tires, or other important warnings. I fear my safety is at risk as well as others on the road due to this malfunction.
Engine and engine cooling, Electrical system, Jan 17, 2025
The contact owns a 2020 Jeep Wrangler. The contact stated that upon starting the vehicle, the infotainment system screen was blank. The contact stated that the failure persisted. There was no warning light illuminated. Additionally, the contact stated that upon completing a routine inspection of the vehicle, he noticed that the thermostat housing was leaking. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to several unknown Technical Service Bulletins. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000.
Electrical system, Other or unspecified, Engine, Jan 14, 2025
The situation detailed in document ZD8 is currently impacting my Jeep, as well as an overwhelming number of other Jeeps across the country. It is quite distressing to learn that the part I urgently need—the coolant bottle reservoir—is entirely on backorder. To make matters worse, this particular component is no longer being manufactured. What raises alarms for me is how this scenario can be regarded as acceptable at all. It prompts serious questions regarding the nature of the recall, particularly since it has been classified as voluntary. This classification appears to be quite misleading, given that the issue extends beyond just specific Vehicle Identification Numbers (VINs). In reality, the problem has a much broader reach than merely the listed VINs, impacting a wider array of vehicles than is currently being recognized. It is troubling that so many Jeep owners are left without this essential part for their vehicles, beckoning a broader reflection on the accountability of manufacturers when faced with such significant issues. The extensive impact of this situation raises urgent calls for clarity, responsibility, and action to address the needs of affected consumers. This situation not only undermines trust but also highlights the pressing need for the automotive industry to prioritize consumer safety and welfare.
Electrical system, Other or unspecified, Engine, Jan 11, 2025, fire
My Jeep Wrangler 2020 Sports Unlimited started malfunctioning on the road and the Jeep stopped, started smoking, caught on fire, and Blew up
Electrical system, Jan 8, 2025
The contact owns a 2020 Jeep Wrangler. The contact stated while driving at approximately 35 MPH, the instrument cluster displayed all black. The contact later disconnected the battery terminals, cleaned the terminals, and restarted the vehicle. The contact stated that the instrument cluster remained black and the failure was persistent. The contact had researched online and related the failure to NHTSA Campaign Number: 24V652000 (Electrical System). The vehicle was taken to a local dealer, who advised that the vehicle was not under any recalls. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 55,000.
Electrical system, Jan 7, 2025
The contact owns a 2020 Jeep Wrangler. The contact stated that while attempting to start her vehicle, the instrument panel was dark. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact to have the dealer apply for a goodwill assistance application which the dealer requested; however, the manufacturer denied the request. The contact related the failure to NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The failure mileage was 84,000.
Electrical system, Dec 27, 2024
The instrument cluster stopped working while driving. The panel is now black with no vehicle information displayed. The vehicle matches the description for a recall that has already been issued, but this VIN was not included in the recall. The current recall should be expanded to include this VIN #.