2020 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 610 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Wrangler model years with reports.
Of the 2020 reports, 16 involved a crash and 12 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Electrical system, propulsion system, traction batteryPark outsideOct 30, 2025
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
A vehicle fire can increase the risk of injury.
Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Campaign 25V741000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Structure, frame and membersMar 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.
Campaign 23V191000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpOct 13, 2022
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
An engine stall can increase the risk of a crash.
Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Campaign 22V767000 on NHTSA.gov
Back over prevention, display functionAug 25, 2022
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Campaign 22V638000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsAug 26, 2021
Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.
A fuel leak in the presence of an ignition source increases the risk of fire.
Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall is Y10.
Campaign 21V665000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Campaign 20V191000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Suspension, front, control arm, lower armJan 24, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.
The improper weld may allow the lower control arm to separate from the axle which can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front axles, replacing them as necessary, free of charge. The recall began February 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W01.
Campaign 20V042000 on NHTSA.gov
Representative owner complaints: steering
238 reports, newest first. Show all
Steering, Oct 18, 2019
THE STEERING IS VERY LOOSE AND DANGEROUS TO DRIVE AT SPEEDS OVER 50 MPH. THIS IS NOT A SAFE VEHICLE AND WILL RESULT IN INJURY OR DEATH TO THE DRIVER AND ITS OCCUPANTS.
Steering, Electrical system, Oct 14, 2019
TOOK MY JEEP WRANGLER IN FOR SERVICE TO ADDRESS A SERIOUS HIGHWAY SPEED OVER STEERING ISSUE. AT FREEWAY SPEED YOU CAN NOT HOLD THE JEEP INTO A CURVE WITH DRIFTING OUT OF THE RADIUS OF THE CURVE. THIS FORCES A SLIGHT CORRECTION WHICH OVER CORRECTS THE OTHER WAY. I ALSO HAVE MY PREMIUM SOUND LEFT SPEAKERS CUTTING OUT PERIODICALLY WHEN DRIVING.
Steering, Oct 13, 2019
THE STEERING WHEEL HAS ABOUT 5% DEAD PLAY WHEN GOING OVER 60 MILES AN HOUR
Steering, Oct 8, 2019
WHILE DRIVING AT HIGHWAY SPEEDS, THE STEERING BECOME SLOPPY AND UNRESPONSIVE. THIS CAUSES THE VEHICLE TO WANDER FROM SIDE TO SIDE. THE STEERING IS LOOSE, SO ANY CORRECTION TO PREVENT THE WANDERING IS NOT ENOUGH OR TOO MUCH. THIS CAUSES A LOOP WHERE THE WANDERING BECOMES SIDE TO SIDE DRIVING. AT THESE SPEEDS IT IS IN DANGER OF FLIPPING OR HITTING ANOTHER CAR. ANY WIND OR SEAM IN THE ROAD IS ALSO CAUSE FOR CONCERN, AS THE OUTISDE FORCES CAUSE THE DRIVER TO CORRECT THE VEHICLE. WITH THE STEERING CORRECTION IS NEARLY IMPOSSIBLE. 2 EVENTS IN 1 WEEK OF OWNERSHIP RESULTED IN LETTING THE CAR COAST TO A STOP (ON HIGHWAY SHOULDER) IN ATTEMPT TO REGAIN COMPOSURE AFTER EXCESSIVE SIDE TO SIDE WANDERING NEARLY FLIPPED THE CAR. IT IS UNSAFE TO DRIVE.
Steering, Oct 4, 2019
THE STEERING IS VERY LOOSE AND EXTREMELY DANGEROUS ON THE HIGHWAY. WHILE DRIVING ON THE HIGHWAY, IT IS EXTREMELY DIFFICULT TO STEER STRAIGHT. I HAVE TO MAKE LARGE STEERING WHEEL ADJUSTMENTS JUST TO REMAIN IN THE LANE. DRIVING THIS JEEP IS VERY UNSAFE AT HIGHWAY SPEEDS.
Steering, Oct 1, 2019
WE PURCHASED THIS 2020 JEEP ON 09/03/2019 AND THE SAME DAY NOTICED AN ISSUE WITH THE STEERING. IT WOULD SWAY IN THE LANE AND YOU CONSTANTLY HAVE TO CORRECT IT. I NOTIFIED THE DEALER IMMEDIATELY AND GOT ALMOST ZERO RESPONSE. I DROVE IT TO THE DEALERSHIP THE NEXT DAY AND WAS TOLD THEY WERE AWARE OF THE PROBLEM BUT DIDN'T HAVE A FIX FOR IT. I WAS BLOWN AWAY, I HAD JUST PAID OVER $50,000 FOR A BRAND NEW JEEP THAT HAD 3 MILES ON IT AND IT HAD A PROBLEM. I WAS TOLD TO CALL SOME 800 NUMBER AND MAYBE THEY COULD HELP ME. I COMPLAINED AGAIN ABOUT THE PROBLEM TO MY SALESMAN AND HE SCHEDULED A SERVICE APPOINTMENT. I TOOK THE JEEP IN AND THEY SAID THAT THEY DONE AN ALIGNMENT AND THAT THE TIRES WERE A LITTLE OVER INFLATED SO THEY BROUGHT THEM TO FACTORY PRESSURE. AGAIN, THIS IS A BRAND NEW JEEP THAT THEY HAD JUST RAN THROUGH WHAT THEY CALL PDI WHEN THEY COME OFF THE TRUCK. SO IF THE TIRE PRESSURE WAS WRONG, THEN IT WAS WRONG BECAUSE THEY DIDN'T CHECK IT. I RECEIVED THE JEEP BACK AND THERE WAS NO DIFFERENCE AT ALL. I'M HONESTLY AT MY WHITS END WITH IT. I FOUND ONLINE THAT THIS IS A MAJOR ISSUE AND THOUGHT MAYBE I COULD GET SOME HELP FROM YOU GUYS.
Steering, Suspension, Sep 27, 2019
NEW 2020 WRANGLER UNLIMITED RUBICON JUST A WEEK OLD. BEEN INTO DEALER 3 OF THOSE 7 DAYS FOR THE FOLLOWING: 1.) SIGNIFICANT PULL TO THE RIGHT ON FLAT SURFACE STREETS OR HIGHWAYS REGARDLESS OF SPEED. ALIGNMENT WAS DONE AND IN SPECS, YET THE PROBLEM EXISTS. ROTATED TIRES BACK TO BACK AND SIDE TO SIDE..NO FIX. CONSTANT CORRECTION REQUIRED EVERY FEW SECONDS MAKING IT NOT JUST A SAFETY ISSUE, BUT ALSO AN EXHAUSTING DRIVING EXPERIENCE. 2.) STEERING WHEEL IS OFF CENTERED ABOUT 5+ DEGREES TO THE RIGHT AND WANTS TO CONTINUOUSLY GO BACK TO THAT POSITION. DOES NOT ALIGN STRAIGHT. CAN FEEL IT RESISTING ME WANTING TO GO BACK OFF CENTER TO THE RIGHT. THERE IS PLAY IN THE STEERING WHEEL, AND YOU CAN SEE THAT IT WANTS TO STAY OFF CENTER ALL THE TIME. 3.) STEERING WHEEL WHEN MAKING A LEFT TURN IMMEDIATELY COMES BACK TOWARDS CENTER TO THE RIGHT AND FEELS LIKE IT RESISTS WHEN WANTING TO TURN LEFT; HOWEVER, WHEN MAKING A RIGHT TURN, THERE IS NO RESISTANCE AND IT DOES NOT COMEBACK TO CENTER WILLINGLY AS IT SHOULD. DEALER DOES NOT KNOW WHAT TO DO AT THIS POINT, AND ASKED THAT I WAIT FOR A SOFTWARE UPDATE TO COME OUT IN NEXT 3-6 MONTHS. I DO NOT FIND THIS TO BE AN ACCEPTABLE OPTION. SEE ALSO 11307713. *DSY*DT*JB*JB
Steering, Sep 26, 2019
SIGNIFICANT "DEAD-ZONE" AT CENTER. INCONSISTENT STEERING FEEDBACK. SIGNIFICANT WANDERING, MAKING IT DIFFICULT TO KEEP VEHICLE CENTERED IN LANE. ESSENTIALLY FEELS LIKE HAVING TO PLAY "PING-PONG" WITH CONSTANT CORRECTIONS TO KEEP JEEP IN LANE, CONSTANTLY WEAVING. HAPPENS AT ALL SPEEDS. IS NOT RELATED TO WELD ISSUE WITH PRIOR MODELS, I DON'T THINK. VERY SCARY AND CONCERNING AT HIGHER SPEEDS.
Steering, Sep 26, 2019
DRIVING AT HIGHWAY SPEEDS, THE STEERING FEELS LOOSE AND THE JEEP TENDS TO WANDER LEFT AND RIGHT. UNDER CERTAIN CIRCUMSTANCES, SUCH AS CURVES IN THE HIGHWAY, ESPECIALLY GOING DOWNHILL, CONTROLLING THE DIRECTION OF THE VEHICLE BECOMES DIFFICULT AND SCARY. THE ONLY THING TO DO UNDER SUCH CIRCUMSTANCES IS TO SLOW DOWN SUFFICIENTLY TO MAINTAIN DIRECTIONAL CONTROL. ON SEPT 1, 2019 I'VE ALMOST RAN INTO THE MEDIAN DIVIDER ON I-70 WEST, WEST OF EVERGREEN CO. ON SEPT 2, 2019, I WAS STRUGGLING TO STAY IN MY LANE HEADING EAST ON I-70 INTO DENVER, JUST EAST OF GOLDEN, CO
Steering, Sep 24, 2019
TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. WHEN THE STEERING WHEEL WAS TURNED APPROXIMATELY THREE INCHES IN EITHER DIRECTION, THE FRONT WHEELS WOULD NOT TURN IMMEDIATELY. THE CONTACT INDICATED THAT THERE WAS EXCESSIVE "PLAY" WITH THE STEERING. DWAYNE TAYLOR CHRYSLER JEEP (2052 US HWY 641 N, MURRAY, KY) WAS NOTIFIED AND STATED THAT THE VEHICLE WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100.
Steering, Sep 21, 2019
ON SEPTEMBER 16 2019 MY WIFE AND I PURCHASED A 2020 JEEP WRANGLER, WE ONLY DROVE IT ABOUT AN EIGHTH OF A MILE I DIDN'T SEE A REASON TO GO ANY FURTHER BECAUSE WE WERE TRADING IN A 2014 THAT STEERS AND STAYS ON THE ROAD PERFECTLY. IT WAS LATE IN THE DAY WHEN WE PICKED IT UP AND WE WANTED TO GO TOWARDS THE MALL TO GET SOMETHING TO EAT THE JEEP WAS ALL OVER THE ROAD EXTRA MOVEMENT IN THE STEERING WHEEL IT DIDN'T CORRESPOND TO ANY MOVEMENT OF THE TIRES IT WAS EXHAUSTING TO DRIVE IT TO AND FROM THE MALL. I TOOK IT IN THE NEXT DAY TO HAVE THE SERVICE MANAGER DRIVE IT HE DIDN'T SEE A PROBLEM HE TOLD MY SALESMAN I WENT FOR A RIDE WITH MY SALESMAN AND HE COULD SEE THE PROBLEM AND FEEL IT IN THE STEERING WHEEL. I WENT THE NEXT DAY AND ASK THE SERVICE MANAGER TO GO WITH ME FOR A DRIVE I ASKED HIM DO YOU SEE THE PROBLEM HE SAID WHAT AM I LOOKING FOR WHICH WAS BOLOGNA BECAUSE I KNOW HE CAN FEEL IT HE SAID THEY WOULD LOOK INTO IT SEE IF THERE WERE ANY RECALLS I TOLD HIM THE INTERNET IS FULL OF THE PROBLEMS SOMETHING HAS TO BE DONE I WON'T LET MY WIFE DRIVE THIS VEHICLE I KNOW IN THE RECALL NUMBERS THAT YOU HAD THAT I CHECKED FIRST IT DOESN'T SAY ANYTHING ABOUT ME BUT THIS JEEP IS A LOAD OF TROUBLE PLEASE HELP US WHATEVER CAN BE DONE WE NEED IT WE'RE NOT DRIVING IT UNLESS WE HAVE TO AND THEN ONLY I WILL DO IT THE ONLY EXTRA THING I COULD SAY IS IF THE SERVICE MANAGER TOOK IT FOR A RIDE ON THE CURVED ROADS UP BEHIND THE DEALERSHIP WHICH IS GREENWOOD AUTO IN CORTLAND OHIO IF YOU'RE CONSTANTLY TURNING A WHEEL IT'S NOT AS NOTICEABLE BECAUSE YOU'RE TAKING THE SLACK OUT OF THE TURN OTHERWISE YOU'VE GOT I'M NOT SURE POSSIBLY THREE OR FOUR INCHES OF FREE PLAY
Steering, Sep 21, 2019
CONTINUOUSLY WONDERING DRIVING ON ROAD GOING 30 MPH TO 60MHP COULD NOT KEEP VEHICLE STRAIGHT IN BETWEEN THE LINES ON THE ROAD .IT HAPPENED THE FIRST TIME WE TOOK VEHICLE HOME FROM BRAND NEW PURCHASE
Steering, Sep 18, 2019
WHEN TRAVELING ON THE HIGHWAY AT OR ABOVE 60 MPH, THE JEEP WANDERS AND DOESN'T MAINTAIN A STRAIGHT LINE. THE STEERING IS VERY LOOSE AND VERY DIFFICULT TO REMAIN IN MY LANE AT ALL TIMES. I FEEL VERY UNSAFE TRAVELING ON THE HIGHWAY WITH THIS VEHICLE.