2020 Jeep Wrangler

Problems, recalls and owner-reported issues

Steering is the leading concern among 610 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Wrangler model years with reports.

Complaints by model year
  1. 610

Of the 2020 reports, 16 involved a crash and 12 involved a fire. 7 people were injured.

Primary concernSteering238 reports · 39% of complaints
Owner complaints610Filed with NHTSA
Recall relationship12 safety recallsNHTSA campaign records

What owners report most often

  1. Steering238
  2. Electrical system179
  3. Other or unspecified57
  4. Engine54
  5. Suspension51
  6. Power train47
  7. Visibility/wiper33
  8. Fuel/propulsion system32

Recalls and investigations

  1. Electrical system, propulsion system, traction batteryPark outsideOct 30, 2025

    Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

    A vehicle fire can increase the risk of injury.

    Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

    Campaign 25V741000 on NHTSA.gov

  2. Back over prevention, sensing system, cameraSep 12, 2024

    Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

    A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

    Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

    Campaign 24V676000 on NHTSA.gov

  3. Electrical system, instrument cluster/panelSep 5, 2024

    Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

    An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

    Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

    Campaign 24V652000 on NHTSA.gov

  4. Structure, frame and membersMar 23, 2023

    Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.

    A fuel leak in the presence of an ignition source increases the risk of a fire.

    Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.

    Campaign 23V191000 on NHTSA.gov

  5. Power train, clutch assemblyFeb 23, 2023

    Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

    Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

    Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.

    Campaign 23V116000 on NHTSA.gov

  6. Fuel system, gasoline, delivery, fuel pumpOct 13, 2022

    Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

    An engine stall can increase the risk of a crash.

    Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.

    Campaign 22V767000 on NHTSA.gov

  7. Back over prevention, display functionAug 25, 2022

    Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

    Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.

    Campaign 22V638000 on NHTSA.gov

  8. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsAug 26, 2021

    Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.

    A fuel leak in the presence of an ignition source increases the risk of fire.

    Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall is Y10.

    Campaign 21V665000 on NHTSA.gov

  9. Power train, clutch assemblyJan 28, 2021

    Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

    Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

    FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.

    Campaign 21V028000 on NHTSA.gov

  10. Back over prevention, sensing system, cameraSep 10, 2020

    Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    The lingering rearview image can distract the driver, increasing the risk of a crash.

    Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

    Campaign 20V191000 on NHTSA.gov

  11. Power train, clutch assemblyMar 3, 2020

    Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

    The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

    Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.

    Campaign 20V124000 on NHTSA.gov

  12. Suspension, front, control arm, lower armJan 24, 2020

    Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.

    The improper weld may allow the lower control arm to separate from the axle which can increase the risk of a crash.

    Chrysler will notify owners, and dealers will inspect the front axles, replacing them as necessary, free of charge. The recall began February 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W01.

    Campaign 20V042000 on NHTSA.gov

Representative owner complaints: steering

238 reports, newest first. Show all

  1. Steering, Feb 5, 2023

    Death Wobble yet again. Since September 2022 I have been experiencing unprecedented steering issues with my 2020 Jeep. This issue occurs out of random where it feels like my tires shake independently from each other making a rumbling noises when driving highway speeds. I am sure it has Death Wobble. Today is the lost current incident. When I was safe to be in a stopping point I told a family member about it. This family member told me that this is a big issue that should have a recall. They suggested for me to see for any recalls about it and if not start reporting whenever these death wobbles happen again. I looked and there are no recalls for my vehicle at this time. Vehicle has been reregistered in California and originally from Texas. I have no idea of where it was manufactured information due to this.

  2. Steering, Feb 2, 2023

    The contact owns a 2020 Jeep Wrangler. The contact stated while driving 50 MPH, the vehicle started shaking uncontrollably. There was no warning light illuminated. The vehicle was taken to the dealer, and the contact was made aware that the failure was a known failure; however, there was no recall on the VIN for the failure. The vehicle was taken to an independent mechanic and the contact was informed that the steering gearbox needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 47,000.

  3. Steering, Power train, Electrical system, Jan 31, 2023

    Check engine, ABS, Sway Bar lights came on. Service shifter and suspension warnings. Loss of power steering almost caused me to drive off road at 30 MPH.

  4. Steering, Suspension, Jan 7, 2023

    Driving on highway, 80 miles an hour in Southern Utah, three times I hit a normal bridge / road seam and the Jeep "Death Wobble" occurred. This is a well known thing amongst Jeep owners, but since I was a new owner I had no idea what was going on. After slowing down the wobble stopped. I thought I was going to crash. I am making an appointment with my local Jeep dealer to have it looked at.

  5. Steering, Suspension, Jan 5, 2023

    We are experiencing the "jeep death wobble" intermittently, usually at speeds 60-70 mph only happens when hitting a bump, it shakes steering wheel violently until finally slowing down to 50-55 mph. Our jeep is all stock, with standard street tires and Never been off-road. Our Jeep has 28,000 miles and is still under warranty, although warranty ending March 2023. We have had it to dealership two times already, they replaced the steering stabilizer with a BDI brand after market stabilizer (experienced death wobble on way home from dealership after this was replaced) they also checked front end alignment which had no issues. They now want to try and change tires, which through my own research do not think this will help. I am now reaching out to another local Jeep Dealership to see if they will check it out.

  6. Steering, Suspension, Dec 29, 2022

    Death wobbles on a stock Jeep nothing at all has been changed on this vehicle. I am unable to take this vehicle anywhere without experiencing death wobbles. Dealership will be replacing the stabilizer, but many Jeep owners are telling me that this is not a fix and more of a band aid for the problem. I am seeing this same complaint over and again in Jeep Facebook groups. The bought this vehicle brand new and do not feel safe. This is extremely concerning on the freeway as well. This happens at around 45 mph 60mph and higher, I have to slow down to a complete stop for it to stop.

  7. Steering, Dec 22, 2022

    Loose steering and unsafe driving mannerisms secondary to poor aluminum steering gear from the factory.

  8. Steering, Dec 21, 2022

    While highway driving, at about 50mph making a very slight curve to the right the steering wheel began to shake violently left and right making nearly impossible to steer the vehicle. This has been called the “death wobble” among many people who have had this happen.

  9. Steering, Nov 14, 2022

    The jeep wanders down the road, on its own it moves from L to R or R to L. You have had 233 complaints about this model and 153 have been about steering problems. Do you think an investigation is warranted? This is now #154. No satisfaction form dealer. I guess no ones been killed yet so it’s a write off as a one off. This needs to be dealt with. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

  10. Steering, Suspension, Vehicle speed control, Nov 11, 2022

    The vehicle begins to shake violently after hitting a sudden bump in the road causing the vehicle to become uncontrollable. This happens at speeds in excess of 40mph. We asked both the dealer and jeep to look at the issue and they said it was not covered by the warranty and there were no warning light indicators.

  11. Steering, Oct 10, 2022

    The Jeep steering system allows it to wander down the road with occasional slight lock. On the highway it will move to the left and right and you need to continuously correct its path. While passing a large truck on the highway the wind can cause you to move several feet to the left. Sometimes there is a feel like the steering locks. When parked in the driveway the steering wheel moves 2.5” to 3” before the front wheel move It has not been inspected but will be today by a dealer. I was told by the sales dealership (a different one) that this was normal. There are no warning lights Yes the jeep can be inspected anytime

  12. Steering, Sep 30, 2022

    I have had issues with the Steering Damper (?)/"Death Wobble" for months. I took it in to get fixed in Dec. 2021 and was told they couldn't replicate the problem to fix it. It happened twice the following day. It has been getting progressively worse causing uncontrollable steering and the jeep swaying all over the road. I've had to pull over, slow down or break just to prevent the Jeep from going off the road in an uncontrolled manner. I have now made a 2nd appt. to get this fixed.

  13. Steering, Aug 29, 2022, crash

    Steering wheel locked while attempting a right turn. This resulted in an accident when vehicle would not turn. After cutting off vehicle and restarting, steering appeared normal.

  14. Steering, Suspension, Wheels, Jun 22, 2022

    I experience extreme shaking of the steering wheel when traveling in the freeway and hitting a small imperfection on the road causing the care to shake and the steering wheel to vibrate violently to the point i have slow down abruptly from 70MPH to under 50MPH. Took the Jeep to have it check after a day the dealer was not able to reproduce the issue, advised them of the speed that it happens at and are not willing to work on it. They are asking me to pick the car up. No warning prior to issue happening, you can be driving smoothly down the road up to 80MPH once the imperfection in the road is hit the car starts vibrating/shaking.

  15. Steering, Jun 7, 2022

    There is a large amount of steering wandering while driving at slow and faster speeds. There is a significant amount of “play” in the steering wheel while driving. I have to constantly correct the wheel while driving to stay in my lane. This is a very dangerous issue for me.

  16. Steering, Electrical system, Engine, Jun 1, 2022

    After one year of owning the Jeep Wrangler 2020 the steering wheel would lock up while driving. This not only puts me at risk but others also. After multiple times of this happening I have dodged multiple accidents and collisions with other cars and thankfully avoiding death. When the steering wheel locks & this happens I am not able to turn the wheel at all. We have attempted to get this car repaired by our dealership over 5 times, we are now in the process of the lemon law and FCA completely does not care. they are continuously brushing us off and dragging this whole process out. I have explained how dangerous this problem is and no one contacts us back. we have sent multiple emails and called and left voicemails and no one responds. FCA keeps asking for paperwork we have sent multiple times. This jeep wrangler is a death trap and I refuse to drive it. We are making payments every month and cannot enjoy the car. we have not even missed one payment and this is how we get treated. I will not recommend jeeps products to anyone. I don't think I will ever buy a jeep product again. I am putting this out there so no one else will be put in this miserable position or put their life In danger dealing with jeeps awful products. this needs to be addressed before someone dies.

  17. Steering, Electrical system, Engine, May 27, 2022

    I am getting an error message to "service shifter", and "service stability". The cars goes into a limp mode. The dash board alarms every error possible. Driving the car is unsafe, as it is unpredictable. When the car is off and the keys are not in it, the car will run in some way because the windshield wipers will start working. The vehicle has been brought to the dealership 4 times now with the same problem. They have not yet been able to permanently correct the issue. At most, I have gone 50 mile until the issue comes back. The warning messages will "ding" and appear on screen and the steering wheel will prevent driving any other way than straight forward. There were no other symptoms in the car, the car has been serviced regularly and on schedule by the dealership, and has approx 32K miles at this time. I have been researching the issue in different forums, and it appears that this has been reported as an issue since 2018. Unfortunately, I have yet to see a solution posted on the matter.

  18. Steering, Suspension, Wheels, Apr 28, 2022

    MY HUSBAND AND I HAVE HAD 4 INCIDENTS OF SHAKING OF THIS VEHICLE AFTER TURNING SLIGHTLY WHEN HITTING A BUMP IN THE ROAD WHETHER TRAVELING 45 OR 65 MILES PER HOUR. INITIALLY WHEN LEASED HAD SOME STEERING ISSUES WHICH WE ATTRIBUTED TO TIRE PRESSURE. 1ST INCIDENT OCCURRED 11/20 SENT TO GARAGE AND HAD A STEERING ADJUSTMENT DUE TO RECALL. IN MARCH OF THIS YEAR TWO OTHER INCIDENTS. COMPLAINTS HAVE BEEN SENT TO THE COMPANY, A CASE MANAGER ASSIGNED. CURRENTLY IN THE GARAGE, THE DIAGNOSTIC WAS NEGATIVE AND THE CAR HAD TO BE BROKEN DOWN AND A NEW STABILIZER APPLIED. DID NOT WORK ACCORDING TO TECH, SHAKING WAS WORSE. I AM WAITING TO HEAR FROM CM NO VERBAL CONTACT AT ALL. THE CAR IS UNSAFE. I AM NOT SURE IF ANYONE HAS REPORTED HOWEVER ON LINE REPORTS ON ELECTRONIC MEDIA ARE NUMEROUS. I FEEL IT NEEDS TO BE INVESTIGATED DUE TO THE LAST INCIDENT ON A 4 LANE ROAD PASSING A TRUCK WAS SCARY. I DO THINK DEATH SHOULD BE A REASON AND I THINK IT IS SAD TO HAVE TO CONTACT AN ATTORNEY TO DRIVE SAFETY. LET ME KNOW IF YOU NEED FURTHER DETAILS.

  19. Steering, Mar 5, 2022

    Steering is very loose. Large dead and makes it nearly impossible to maintain straight line in lane above 50 mph. Constant micro adjustments whenever vehicle is in motion. Jeep says nothing wrong. Something is very wrong! Recall is needed for this steering safety issue.

  20. Steering, Suspension, Jan 26, 2022, crash

    While driving down the highway, hit a pothole, and the vehicle started to shake very violently. Was unable to control the vehicle and crashed against the guardrail causing damage to the vehicle. This happened on January 22, 2022, in San Antonio, Texas.

  21. Steering, Suspension, Dec 31, 2021

    a safety issue that has been termed the Jeep "death wobble" has occurred numerous times over the past 6 months . When a bump or pothole is confronted , there is a violent shaking of the steering wheel and front end and it takes anywhere from 5-15 seconds to resume control of the vehicle . This usually occurs at a speed of 55-65 miles per hour . control of the vehicle is virtually impossible when this occurs and only resumes stability when speed of the vehicle declines. Three repairs have been attempted to correct the issue , with genuine Chrysler parts used , but to no avail. This safety issue and dangerous condition has been documented with Chrysler since 2010 and there are 2 class action lawsuits still in place vs. Chrysler, the most recent being one regarding 2018-2020 jeep wranglers , filed in California.

  22. Steering, Dec 28, 2021

    Southbound on I75 in Tipp City, Ohio it was windy 15 -20 mph. Driving in right lane, experienced a burst of wind which placed me into the middle lane, fortunately no vehicle occupied this immediate lane. Vehicles forward of me showed no signs of being effected by the wind, very fortunate no one had been beside me. This is not the first time similar loss of control has happened, I’m almost afraid to drive this Jeep on highways at this point. In-town, Jeep needs constant input to keep in lane, wanders constantly.

  23. Steering, Nov 15, 2021

    Violent shaking (Jeep Death Wobble) when vehicle is going 45+MPH and hits uneven uneven, rough road. A little bump will result in the front wheels and whole steering column to uncontrollably shake and can only be stopped by coming to a stop.

  24. Steering, Sep 11, 2021

    The Jeep wanders across the road when on the highway. It is extremely susceptible to road dips, lines, and other highway like surface deviations. The Jeep will be pulled rather violently from side to side when large trucks pass by. The issue is the steering will not easily correct the direction of the Jeep as it has a large dead spot (2 inches) in the middle of the steering circle. This is my 3rd Jeep and 4th solid axle automobile and I have never had this experience with any of the other autos I have owned.

  25. Steering, Sep 8, 2021

    Same problem as other Jeeps. Seems like any time driving over 50mph and hit some type of bump/hole, big or small, my steering wheel shakes violently. All 3 times this has happen, I had to exit to the emergency lane/reduce speed below 15mph in order to get the Jeep back under control. I tool Jeep in and all they did was align the front end. Since then, the problem is still occurring. The Jeep is back at the dealership now. It has less than 11500 miles since I bought it in 09/2020. I see there was a recall of this type of vehicle, but mind was not included. The problem seems to include my Jeep which was not in the recall. I am hoping something can be done to correct the problem since it is still on going and the dealership can not fix it.