2020 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 610 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Wrangler model years with reports.
Of the 2020 reports, 16 involved a crash and 12 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Electrical system, propulsion system, traction batteryPark outsideOct 30, 2025
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
A vehicle fire can increase the risk of injury.
Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Campaign 25V741000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Structure, frame and membersMar 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.
Campaign 23V191000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpOct 13, 2022
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
An engine stall can increase the risk of a crash.
Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Campaign 22V767000 on NHTSA.gov
Back over prevention, display functionAug 25, 2022
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Campaign 22V638000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsAug 26, 2021
Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.
A fuel leak in the presence of an ignition source increases the risk of fire.
Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall is Y10.
Campaign 21V665000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Campaign 20V191000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Suspension, front, control arm, lower armJan 24, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.
The improper weld may allow the lower control arm to separate from the axle which can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front axles, replacing them as necessary, free of charge. The recall began February 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W01.
Campaign 20V042000 on NHTSA.gov
Representative owner complaints: steering
238 reports, newest first. Show all
Steering, Sep 3, 2021
Vehicle is always in need of correction while driving at higher speeds, will not stay in lane. Excessive play in steering wheel. Steering wheel will not return to center after turns. I have had this in the shop on numerous occasions for a fix, and no fix to this day.
Steering, Aug 20, 2021
I bought this 2020 Wrangler Unlimited Rubicon as a factory order, assembled in August 2019, delivered in September 2019. Since I got it, it has had incredibly loose steering. I was assured by the dealer this was standard. I previously owned a 2016 Jeep Wrangler (previous generation) that did not have the same looseness in steering. At my dealer's recommendation, I purchased and had them install a new steering stabilizer ($250) and upgraded control arms ($400). This helped the handling of the vehicle but did not improve the steering. I recently had the TSB 08-074-20 performed which replaced the steering gear box. It did not improve the steering at all and it continues to be loose. I can turn the steering wheel from 10 oclock to 2oclock and the wheels do not turn at all. This makes it incredibly difficult to drive, especially at high speed. I do not feel safe driving this vehicle above 55mph, especially around curves on the highway.
Steering, Aug 18, 2021, crash
While driving at around 30mph on a winding hill the steering locked forcing a crash into a guard rail.
Steering, Jun 20, 2021
A bunch of lights started to pop on my dashboard and said things like Service Airbag System, Service Shifter, Traction Control On while I was driving on a busy road. My steering wheel was also locked so I was unable to turn left or right. Thankfully, I was on the right side of the road so I was somehow able to get on the side of the road and pull over. When I put my car on park, the car would start jerking forward. I turned my car on and off and it was still doing the same thing. I turned it off again and after about 15 minutes, my steering wheel was unlocked. I took my car to the dealership and had them take a look at it. A few days later, they "fixed" it and told me it was a battery issue and that it was resolved. Two days later, the exact same thing happened AGAIN while I was on a 1 way street. It was INCREDIBLY dangerous, because it happened right before I had to go up an S curve. It was in the middle of a storm and there were a lot of cars going the other way and a lot of cars behind me. I turned on my hazard lights and had to go up the curve very slowly and there was somewhere I could turn right. Since my steering wheel was locked, I wasn't able to turn onto the street and ended up in a patch of grass. My car is currently at the dealership again. They told me it was a wiring issue and they are going to keep it and test drive it a few times.
Steering, Suspension, Wheels, Jun 3, 2021
On 4 occassions two while being towed behind our RV the Jeep started jumping violently. Looked on the camera and felt like we were driving over big boulders but there were none. Thankfully we were going slow enough to stop without having an accident. On all four times it did not come back when we were going again. We are terrified of driving it and more so of towing it. Dealer found nothing wrong... We don't understand.
Steering, May 27, 2021
Steering has become increasingly problematic. Excessive play in the steering wheel and feels dangerous to drive in some conditions.
Steering, Mar 19, 2021
I HAVE TAKEN MY JEEP WRANGLER RUBICON JLU INTO THE DEALERSHIP 3 TIMES FOR LOOSE STEERING AT 7,507 MILES. THE TSB PART NUMBER 08-074-20 WAS ORDERED AND TOOK OVER A MONTH TO COME IN. ONCE COMPLETED THE STEERING DID FEEL BETTER FOR 2,000 MILES AND THEN BECAME VERY LOOSE AGAIN. IT'S VERY UNCOMFORTABLE TO DRIVE SPEEDS OVER 45MPH. I HAVE TAKEN IT BACK TO THE DEALER WITH THE SAME COMPLAINT AND WAS TOLD THERES NOTHING WRONG WITH THE VEHICLE AND I DIDN'T KNOW HOW TO DRIVE A JEEP WRANGLER. I TOLD THEM THAT IT WAS THE STEERING WAS FINE FOR 7,000 MILES WITH ZERO COMPLAINTS AND THIS WAS NOW MY THIRD WRANGLER I'VE OWED.
Steering, Mar 17, 2021
STEERING IS SO LOOSE THAT AT HIGHWAY SPEEDS THE CONTINUED MOTION BACK AND FORTH ON THE STEERING WHEEL THAT IS REQUIRED TO ATTEMPT TO KEEP MY VEHICLE IN IT'S LANE CAUSES IT TO WOBBLE AND BECOME UNSTEADY ON THE ROADWAY. IT IS LOOSE ALL THE TIME BUT IS MOST DANGEROUSLY NOTICEABLE WHEN THE VEHICLE IS DRIVEN AT HIGHER RATES OF SPEED. THE DATE LISTED BELOW IS JUST ONE DATE THAT I SPECIFICALLY REMEMBER ALTHOUGH IT HAPPENS ALL THE TIME.
Steering, Mar 4, 2021
UP TO 2 INCHES OF PLAY IN STEERING CAUSING THE VEHICLE TO WANDER AND REQUIRES CONSTANT CORRECTION TO KEEP STRAIGHT
Steering, Suspension, Feb 12, 2021
MY VEHICLE IS NOT SUBJECT TO THE SAME RECALL AS OTHER JEEPS BUT HAS THE SAME STEERING VIBRATION DAMPENER DEFECT. AFTER HITTING A BRIDGE SEAM ACROSS THE HIGHWAY OR A POTHOLE THE WHEEL AND STEERING COLUMN SHAKE UNCONTROLLABLY FORCING ME TO SLOW AND ATTEMPT TO GET OFF THE HIGHWAY.
Steering, Feb 4, 2021
MY 2020 JEEP WRANGLER JLUR HAS A DEAD SPOT IN THE STEERING WHEEL THAT IS ABOUT 1.5 TO 2 INCHES OF STEERING TURN WITH NO RESPONSE. IT IS VERY HARD TO KEEP IT FROM OVER STEERING ESPECIALLY AT SPEEDS MORE THAN 50 MPH. I HAVE TO CONSTANTLY MAKE MICRO-ADJUSTMENTS TO KEEP IT IN MY LANE. WHEN LARGE TRUCKS LIKE 18 WHEELERS PASS ME IT GETS VERY DICEY. I'VE GOTTEN SCARED TO DRIVE ON THE FREEWAY WITH MY JEEP NOW. THERE IS NO EXCUSE AT ALL FOR A VEHICLE TO DRIVE THIS POORLY. I PAID NEARLY $60K FOR THIS CAR AND IT ONLY HAS 5,000 MILES ON IT THUS FAR. THE PROBLEM STARTED AT ABOUT 2,700 MILES. I HAVEN'T EVEN HAD MY FIRST OIL CHANGE YET. I HAVE HEARD MANY OTHERS WITH JL'S HAVING THE SAME PROBLEM. FCA NEEDS TO RECALL THE STEERING ON JL WRANGLERS BEFORE PEOPLE GET INJURED OR DIE FROM THIS STEERING ISSUE. IT'S NOT SAFE!!
Steering, Feb 3, 2021
I PURCHASED THE JEEP 7/4/2020 NEW OFF THE LOT WITH 9 MILES ON IT. I NOTICED RIGHT AWAY DRIVING HOME THAT THE CAR WANDERED A LOT AND I SPENT A LOT OF TIME CORRECTING THE STEERING TO STAY IN THE LANES. IT WAS SCARY. I HAD EVEN MORE DIFFICULTY ON THE BACK ROADS HERE IN NORTH CAROLINA AND ESPECIALLY ON THE FREEWAY WITH ANY KIND OF WIND. I SPENT A LOT OF TIME ON THE JEEP BOARDS AND FOUND THE TSB BULLETIN THAT CAME OUT ABOUT THE REPLACEMENT OF THE ALUMINUM STEERING BOX WITH 2 SCREWS WITH THE STEEL STEERING BOX WITH THE 4 SCREWS. I TOOK IT IN THE BEGINNING OF SEPTEMBER AND THE BOX ARRIVED MID-OCTOBER DUE TO THE BACKLOG. IT WAS INSTALLED BUT IT MADE LITTLE DIFFERENCE. I HAD OTHER WARRANTY ISSUES WITH THE JEEP AND CONTINUED TO ASK EACH TIME I WENT IN AND WAS TOLD THAT'S JUST JEEPS AND THERE IS NOTHING THEY COULD DO. I HAD AN OLDER JEEP AS A RENTAL FOR A WHOLE WEEK AND IT DIDN'T HAVE THIS STEERING ISSUE. I TOOK IT TO ANOTHER DEALERSHIP WHO COMPARED THE NOTES OF WHAT WAS DONE AND CONFIRMED THERE WAS NOTHING MORE THEY COULD DO AS PROTOCOL WAS FOLLOWED. THE CAR IS DANGEROUS. I CAN'T LET MY KIDS DRIVE IT AS IT IS REALLY ONLY FOR AN ADVANCED DRIVER WHO CAN DEAL WITH THE CONSTANT WANDERING IN AND OUT OF THE LANES. I HAVE A VIDEO I CAN SUBMIT BUT IT LOOKS LIKE MOV FILES ARE NOT ACCEPTED. PLEASE ADVISE IF YOU WANT A COPY OF THE MOVIE AFTER THE STEERING BOX REPLACEMENT.
Steering, Jan 31, 2021
THE JEEP WANDERS SO I HAVE TO CONSTANTLY CORRECT STEERING ALSO IT PULLS TO THE RIGHT AND DARTS BACK AND FORTH WEN IM PASSING OTHER CARS OR ON WINDY DAYS I DON'T FEEL SAFE DRIVING IT MY WIFE WONT DRIVE IT AT ALL I EVEN GOT A FOR WEEL ALIGNMENT IT DIDN'T HELP THE PROBLEM THEY NEED TO FIX THIS PROBLEM
Steering, Jan 29, 2021
WHILE DRIVING ON HWY 65 MPH, I NOTICED MY STEERING GETTING HARD TO CONTROL, I THEN REALIZED THAT IT WAS LOCKED IN THE STRAIGHT FORWARD POSITION, AFTER A FEW SECONDS OF FORCEFULLY TRYING TO TURN THE WHEEL IT FINALLY BROKE FREE, I EXITED THE HWY AND WENT STRAIGHT TO THE HOUSE. THIS IS THE 3RD TIME. QUIT SCARRY IN TRAFFIC I MUST SAY. IT DOES DRIVE NORMAL NOW, BUT I DON'T KNOW IF IT WILL HAPPEN AGAIN.
Steering, Jan 27, 2021
VEHICLE SHAKES VIOLENTLY WHEN DRIVEN AT SPEEDS OVER 50 MPH CAUSING LOSS OF STEERING CONTROL. EACH INSTANCE REQUIRES IMMEDIATE STOPPAGE OF VEHICLE AND THE NEED TO SEEK EMERGENCY ROAD SIDE AREA TO PULL OVER ONTO FOR SAFETY. THIS FRIGHTENING EFFECT OCCURS INTERMITTENTLY AND WITHOUT WARNING.
Steering, Dec 25, 2020
MY JEEP IS ALL OVER THE ROAD, I CAN HARDLY KEEP IT BETWEEN THE LINES. IT ZIGS, IT ZAGS, THE STEERING WHEEL HAS A 30 DEGREE DEAD SPOT. I TOOK IT IN TO THE DEALER AND THEY CLAIMED THEY REPLACED MY STEERING BOX. THAT DID NOTHING TO FIX THE PROBLEM. THIS JEEP IS DANGEROUS!
Steering, Power train, Fuel/propulsion system, Dec 24, 2020
8 SPD TRANSMISSION CONTINUOUSLY UP AN DOWN SHIFTING AT HIGHWAY 5TH6TH7ENTH GEAR MAYBE 8TH AND CITY DRIVING VERY DANGEROUS IN ROUNDABOUTS . NO DECELERATION DOWNSHIFT UNTIL 2ND GEAR SLAM YOU INTO THE DASHBOARD .STAYS IN GEAR AT STOP HAVE PUT IN NEUTRAL . POORR FUEL MILEAGE 13-14MPG HIGHWAY 12-14MPG CITY. STEERING LOTS LANE WONDERING CONTINUOUSLY STEERING EASY-TO-CROSS LANES ON CURVES IF TIRE HITS GROVE IN ROAD MAY SHOOT IN OTHER LANE. DEALERSHIP SAID THAT'S NORMAL
Steering, Dec 4, 2020
WHEN DRIVING THE VEHICLE ON THE HIGHWAY, THE VEHICLE WANDERS EXCESSIVELY SIDE TO SIDE OFTEN EXCEEDING LANE LINES. IT IS EXTREMELY DIFFICULT TO MAINTAIN LANE OF TRAVEL AT ANY SPEED OVER 30 MPH. THERE ARE INCHES OF PLAY IN THE STEERING WHEEL ROTATION. WHEN BRAKING HARD THE VEHICLE PULLS HARD TO ONE DIRECTION EITHER LEFT OR RIGHT. THE VEHICLE IS A BRAND NEW 2020 WITH LESS THAN 5,000 MILES. TOOK THE VEHICLE IN TO HAVE IT CHECKED. SERVICE DEPARTMENT SAID THEY ORDERED A NEW STEERING GEARBOX.
Steering, Dec 3, 2020
VERY LOOSE STEERING FROM FACTORY, WITH ORIGINAL AE STEERING BOX. HAD THE RECENT TSB DONE THAT REPLACED WITH AA (BLACK) VERSION OF BOX AND STEERING IS STILL LOOSE, A LOT OF FREEPLAY AND VEHICLE WANDERS AT SPEEDS ABOVE 40. STILL DANGEROUS.
Steering, Nov 29, 2020
EXCESSIVE PLAY IN STEERING WHEEL WHICH RESULTS IN CONSTANT STEERING CORRECTION TO STAY IN THE LANE. THERE IS AN UNRESPONSIVE DEAD ZONE OF SEVERAL INCHES ALLOWING THE JEEP TO WANDER FROM LEFT TO RIGHT. THIS ISSUE OCCURS AT LOW AND HIGH SPEEDS BOTH ON HIGHWAYS AND SECONDARY ROADS MAKING THE JEEP WRANGLER DIFFICULT TO CONTROL. WHILE FOLLOWING BEHIND THE JEEP WRANGLER ON A HIGHWAY, IT APPEARS AS IF THE DRIVER IS EITHER DISTRACTED OR INTOXICATED AS THE JEEP WANDERS IN AND SOMETIMES OUT OF THE LANE MAKING IT A HAZARD.
Steering, Nov 20, 2020
THE VEHICLE "WANDERS" IN ITS LANE. DRIVING AT ANY SPEED ABOVE APPROX. 30 MPH. REQUIRES FULL ATTENTION TO STAY IN LANE, HIGHER SPEED HIGHWAY CORNER ARE EXHAUSTING & FEELS DANGEROUS.
Steering, Nov 12, 2020
THIS IS A 2020 VEHICLE YOU CAN NOT DRIVE SAFELY ON THE HIGHWAY. THE PLAY IN THE STEERING WHEEL MAKES CONTROLLING THIS VEHICLE AT LOW SPEEDS CHALLENGING BUT AT SPEEDS ABOVE 55 MPH IT IS A HORROR, ESPECIALLY WHEN TRUCKS GO BY. THE DEALER SAYS IT IS A PROBLEM BUT NO FIX HAS BEEN ISSUED. ONCE SOMEONE IS KILLED MAYBE THEY WILL FIX THIS. IF I KNEW ABOUT THIS ISSUE I WOULD NEVER HAVE PURCHASED IT AS IT PUTS MY FAMILY AT RISK FROM AN ACCIDENT. PLEASE HELP WITH THIS BEFORE SOMEONE IS KILLED
Steering, Nov 1, 2020
THE STEERING IS ALL OVER THE PLACE , CANNOT KEEP THE JEEP IN BETWEEN THE LINES FOR NOTHING
Steering, Oct 25, 2020
THE DAY MY HUSBAND PURCHASED THIS VEHICLE FOR ME, I DROVE DOWN TO MY HOUSE ON A HIGHWAY (SPEED LIMIT WAS 55 MPH), I NOTICED STEERING WHEEL STARTS WOBBLING AT A SPEED OF 50-55 MPH, IT WOBBLED MORE GOING AROUND THE CURB, IT REALLY SCARED ME SO I HAD TO STOP THE CAR AND ASK MY HUSBAND TO DRIVE AND SEE WHAT HIS OPINION ON THE LOOSE STEERING WHEEL. HE SAID HE FELT THE SAME WOBBLE AS I DID AND CALLED THE SALES PERSON TO HAVE THEIR SERVICE DEPARTMENT CHECK IT OUT. THIS VEHICLE IS DOING SAME THINGS THAT IT HAD DESCRIBED IN THE DEATH WOBBLE CLASS ACTION LAWSUIT. THIS IS BRAND NEW 2020 JEEP WRANGLER RUBICON, THEIR TOP OF THE LINE JEEP. TWO DAYS LATER, MY CAR WAS IN THE SHOP, THEY CHECKED IT OUT AND SAID STEERING WHEEL WAS DEFECTIVE AND NEEDED TO ORDER THE PART WHICH WAS NOT AVAILABLE UNTIL NOVEMBER AND GAVE ME A NUMBER TO CALL THE CHRYSLER PARTS DEPARTMENT FOR SPEEDY DELIVERY ON THE PART. THE CASE MANAGER SAID PARTS WILL NOT BE AVAILABLE UNTIL NOVEMBER NO MATTER WHO CALLED BECAUSE THEY HAVE A LOT OF PEOPLE WAITING ON THIS PART(A NEW STEERING GEAR). THE MANUFACTURER KNEW THAT THEY WERE PUTTING OUT VEHICLES WITH DEFECTIVE PARTS AND DEALER KNEW THAT THIS VEHICLE HAD THE BAD PARTS SINCE IT WAS IN THEIR TBS BUT THEY STILL SELLING THESE VEHICLES ON THEIR CAR LOT. SINCE THEN, THEY GOT THE NEW PART AND REPLACED IT BUT STILL HAD THE SAME WOBBLY STEERING WHEEL, VERY SCARY FEELING. I HAVE THE DETAILED NOTES ON WHAT HAS HAPPENED WITH THIS VEHICLE. MY HUSBAND PURCHASED THIS VEHICLE WITH 575 MILES ON IT.
Steering, Oct 20, 2020
WHEN THE VEHICLE IS IN MOTION THERE IS A NOTICEABLE AMOUNT OF PLAY IN THE STEERING. SO MUCH AS AN INCH OR MORE TO EITHER SIDE OF 12 O'CLOCK. IT IS NERVE WRACKING WHEN DRIVING AT HIGHWAY SPEEDS. THE STEERING WHEEL KEEPS SEE-SAWING BACK AND FORTH. I'VE HAD IT TO THE DEALER WHERE PURCHASED THREE TIMES FOR THIS PROBLEM. THERE IS A SERVICE BULLETIN OUT REGARDING THE STEERING GEAR BOX. THE DEALER INSTALLED THE PARTS THAT NEEDED REPLACING. THIS DID NOT CORRECT THE PROBLEM. THEY STATE THAT THIS IS NORMAL FOR THE JEEP WRANGLER. BELIEVING THAT IT IS NOT NORMAL I TOOK IT TO ANOTHER DEALER. I RECEIVED THE SAME RESPONSE, IT CANNOT BE ADJUSTED OR CORRECTED IN ANY WAY. AGAIN THEY STATED THAT THIS IS NORMAL FOR THE WRANGLER. I HAVE REPAIR INVOICES, BUT DO NOT KNOW HOW TO UPLOAD THEM. FROM INQUIRING ON THE INTERNET ABOUT THE PROBLEM I SEE THAT THERE QUITE A FEW BLOGS THAT PEOPLE HAVE WRITTEN IN REGARDING THE SAME PROBLEM.