2020 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 610 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Wrangler model years with reports.
Of the 2020 reports, 16 involved a crash and 12 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Electrical system, propulsion system, traction batteryPark outsideOct 30, 2025
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
A vehicle fire can increase the risk of injury.
Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Campaign 25V741000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Structure, frame and membersMar 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.
Campaign 23V191000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpOct 13, 2022
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
An engine stall can increase the risk of a crash.
Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Campaign 22V767000 on NHTSA.gov
Back over prevention, display functionAug 25, 2022
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Campaign 22V638000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsAug 26, 2021
Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.
A fuel leak in the presence of an ignition source increases the risk of fire.
Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall is Y10.
Campaign 21V665000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Campaign 20V191000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Suspension, front, control arm, lower armJan 24, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.
The improper weld may allow the lower control arm to separate from the axle which can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front axles, replacing them as necessary, free of charge. The recall began February 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W01.
Campaign 20V042000 on NHTSA.gov
Representative owner complaints: steering
238 reports, newest first. Show all
Steering, Oct 19, 2020
UNSAFE LOOSE STEERING IN THIS 2020 JEEP WRANGLER SPORT S WILLY'S EDITION.. THE WHEEL HAS A LARGE DEAD SPACE REQUIRING OVER CORRECTING TO MAINTAIN THE VEHICLE IN IT'S LANE. DUE TO THE DEAD SPACE I HAVE TO PERFORM A "SAWING MOTION" TO KEEP THE JEEP IN ITS LANE. THE EXCESS STEERING WHEEL MOTION IS AT LOW SPEEDS AS WELL AS HIGHWAY SPEEDS. THE JEEP CAN VEER RIGHT OR LEFT DEPENDING ON THE ROAD. WHEN I HOLD THE WHEEL COMPLETELY STILL, THE TIRES CAN BE FELT MOVING RIGHT AND LEFT. MY 16 YEAR OLD SON ALMOST WRECKED THE JEEP THE FIRST DAY IN A 25 MPH NEIGHBORHOOD DUE TO THE OVERCORRECTING NEEDED TO STEER IT STRAIGHT.. THIS IS A SAFETY ISSUE AND NEEDS TO BE CORRECTED BEFORE SOMEONE IS HURT OR KILLED. I WAS TOLD INITIALLY THIS WAS A "JEEP THING" BY SOMEONE AT THE DEALERSHIP. I DID TAKE IT IN TO THE DEALERSHIP AND THE TECH WITHOUT DRIVING IT RIGHT AWAY SAID YOU NEED A NEW STEERING BOX. I PURCHASED THIS JEEP SEPT 23. THERE WAS A SERVICE BULLETIN THAT CAME OUT AUG 10 BY THE COMPANY # 08-074-20 FOR IMPROVED STEERING FEEL. PLEASE DO SOMETHING ABOUT THIS. THERE IS A STEERING PROBLEM THAT WOULD NOT BE ACCEPTED BY ANY OTHER CAR. IT IS NOT A "JEEP THING".
Steering, Oct 14, 2020
DEAD SPOT IN THE MIDDLE OF THE WHEEL, PULLS TO THE RIGHT, AND THERE IS A WOBBLE OR LOOSENESS TO THE STEERING ESPECIALLY IN RIGHT HAND TURNS AND AT LOWER SPEEDS
Steering, Sep 29, 2020
I PURCHASED MY 2020 WRANGLER JL ON 08/24/2020. THIS JEEP'S STEERING WHEEL RESPONSIVENESS IS "LOOSE" AT SPEEDS OF 55+ MPH, I DO NOT FEEL IN CONTROL OF THE JEEP AT TIMES AND IT IS UNNERVING. THIS IS ESPECIALLY NOTICEABLE ON A HIGHWAY BEND OR A NARROW ROAD PASSAGE, IT IS CHALLENGING TO MAINTAIN THE VEHICLE IN A CONSTANT TRAJECTORY. I HAVE TAKEN IT TO THE DEALER AND THEY DID A WHEEL ALIGNMENT WHICH HELPED A LITTLE, BUT STILL PROBLEMATIC. THE STEERING WHEEL WANDERS AND IT IS AN EXHAUSTIVE EFFORT TO KEEP IT STRAIGHT.
Steering, Sep 25, 2020
THE VEHICLE DEVELOPS "DEATH WOBBLE" WHEN HITTING BUMPS WITHIN THE ROAD, TO THE POINT THAT ALL CONTROL OVER THE VEHICLE IS LOST UNTIL SPEEDS ARE REDUCED TO BELOW 20 MPH. THE STEERING BECOMES EXTREMELY VIOLENT, PREVENTING ANY CORRECTIVE MEASURES FROM BEING POSSIBLE. EARLY TODAY, THE EVENT ALMOST CAUSED A THREE CAR ACCIDENT IN A RESIDENTIAL COMMUNITY. HIT A BUMP AROUND 40 MPH AND LOST ALL CONTROL OF THE VEHICLE.
Steering, Sep 23, 2020
I HAVE EXPERIENCED DEATH WOBBLE OVER 5 TIMES AND HAVE 3K MILES ON VEHICLE. I HAVE TAKEN TO THE DEALER AND THEY REPLACED DRAG LINK AND TIE RODS JUST TO HAVE IT HAPPEN AGAIN. I HAD IT HAPPEN ON I-70 THROUGH A CONSTRUCTION ZONE WITH NO PLACE TO PULL OVER. I HAD TO STOP IN THE MIDDLE OF THE INTERSTATE TO TAKE CONTROL OF JEEP. THIS WAS VERY DANGEROUS AND FRIGHTENING AND I WANT TO GET THE WORD OUT. I AM NOT COMFORTABLE DRIVING A BRAND NEW VEHICLE, TOTALLY UNACCEPTABLE.
Steering, Sep 20, 2020
MY JEEP HAS 10000 MI NOW AND ITS BEEN A YEAR I HAVE HAD IT AND THE SWAY ONTJW HIGHWAY HAS GOT WORSE WITH TIME. IT NOW IS WORK TO CONSTANTLY CORRECT THE STEERING WHEEL TO KEEP IT IN MY LANE ON THE HIGHWAY.
Steering, Sep 12, 2020
I PURCHASED A 2020 JEEP WRANGLER RUBICON. DRIVING HOME FROM THE DEALERSHIP I NOTICED IT WANDERED RIGHT AND LEFT ON THE HIGHWAY. AFTER ARRIVING HOME I CHECKED THE AIR PRESSURE IN THE TIRES ALL SET AT 41PSI SPEC IS 36PSI. AFTER ADJUSTING THE AIR PRESSURE WE DROVE IT AGAIN IT WAS A LITTLE BETTER BUT STILL WANDERED BACK AND FORTH ALL THE TIME. I NOTED YOU COULD MOVE THE STEERING WHEEL BACK AND FORTH ABOUT AN INCH OR MORE WITHOUT THE FRONT WHEELS EVEN MOVING? THIS IS NOT ACCEPTABLE. CALLED THE DEALER FOR AN ALIGNMENT AND ASKED IF THIS JEEP HAD THE UPDATED GEAR BOX? IT DID NOT SO THEY DID THE GEARBOX. MADE NO DIFFERENCE STILL WANDERS ALL OVER THE ROAD. YOU REALLY HAVE TO PAY ATTENTION WHILE DRIVING THIS JEEP. NOT ACCEPTABLE FOR A 2020 VEHICLE.
Steering, Sep 11, 2020
JUST BOUGHT THIS NEW WRANGLER. WANDERS ALL OVER THE ROAD. DEALER TOLD ME TO GET USE TO IT AS THAT IS THE WAY THEY DRIVE. I HAVE HAD IT IN TO THE DEALER AND STILL IS A PROBLEM. I HAVE PARKED IT AS IT IS UNSAFE TO DRIVE. WAITING FOR THE NEXT LEVEL FROM MI. SOMEONE IS GOING TO GET KILLED IN ONE OF THESE. IN MOTION BYWAY
Steering, Sep 10, 2020
NEAR HIGH SPEED CRASH SITUATION, TWICE, FOR FAULT THAT THE DEALERSHIP HAS CONFIRMED BUT DOES NOT HAVE A SOLUTION FOR! FIRST INCIDENT... HAD TO GENTLY SWERVE ON FREEWAY WHEN A CAR PULLED INTO MY LANE WITHOUT WARNING. ALMOST LOST CONTROL, BACK END FISHTAILED HORRIBLY, TURNED THE STEERING WHEEL BACK THE OTHER WAY TO ATTEMPT TO TAKE CONTROL AND MASSIVE OVERSTEER CAUSED THE CAR TO JUMP 2 LANES THE OTHER WAY. LUCKY NOT TO CRASH. DEALERSHIP TOOK VEHICLE IN A SAID THERE WAS A KNOWN FAULT THAT NEEDED ADDRESSING! THE VEHICLE HAD NOT BEEN RECALLED, SO IF IT IS A KNOWN FAULT THAT IS FRIGHTENING. THE HAD TO GET A PART IN WHICH TOOK APPROX 10 DAYS. THEY ALSO MADE SOME CHANGES TO THE POWER STEERING. CAR RETURNED TO US. ON FIRST DRIVE ON SAME STRETCH OF FREEWAY (70 AND 75 MPH), WE WERE IN A SIMILAR SITUATION/INCIDENT. AGAIN IT SHOULD HAVE BEEN A BIT OF "NOTHING" SITUATION, WITH A LITTLE SWERVE AND THAT'S ALL. INSTEAD WE ONCE AGAIN LOST CONTROL AND SPENT APPROX 15 SECONDS GETTING UNDER CONTROL AND SECURELY IN ONE LANE. IT WENT BACK TO DEALERSHIP. THE HAD FOR 12 DAYS WITH ZERO UPDATE/CONTACT. THEN THEY TOLD ME A SPECIALIST HAD BEEN PULLED IN AND HE HAD DRIVEN IT AND CONFIRMED A SAFETY ISSUE AT HIGH SPEEDS. THE CAR WAS ORDERED THROUGH THIS DEALERSHIP WITH LARGE WHEELS AS PART OF THE PACKAGE/ORDER. THE SPECIALIST SWITCHED TO FACTORY WHEELS AND TESTED AGAIN - HE SAID IT WAS NOW OK, SO WHEELS ARE THE ISSUE. THE DEALERSHIP OFFERED ONE SOLUTION TO MAKE THE CAR SAFE AFTER THIS - PUT THE FACTORY WHEELS BACK ON. NO! IF WE COULD ONLY HAVE HAS FACTORY WHEELS WE WOULD NEVER HAVE PURCHASED A WRANGLER IN THE FIRST PLACE! IT'S LIKE BUYING A WHITE CAR AND THEN BEING TOLD IT HAS TO BE REPAINTED RED, WHEN ONE HATES RED CARS - NOT ACCEPTABLE. THE CAR HAS BEEN IN THE DEALERSHIP FOR MORE DAYS THAN IN OUR POSSESSION, AND WE CANNOT SAFELY DRIVE IT ON THE FREEWAY IN THE ORDERED FORM. SHOCKING
Steering, Sep 10, 2020
FAILURE DATE: 03/19/2020 PURCHASED MARCH 19, 2020. FIRST JEEP. NOTICED STEERING FELT OVER REACTIVE IMMEDIATELY. BROUGHT BACK THE NEXT DAY AND DEALER SAID THIS IS "NORMAL" FOR A JEEP. THE VEHICLE WANDERS AT LOW SPEED AND IS WORSE AT HIGHWAY SPEED. CONSTANT CORRECTING IS REQUIRED TO STAY IN ONE LANE, WHICH ENDS IN OVERCOMPENSATING AND A ZIGZAG EFFECT. IT'S VERY DIFFICULT TO KEEP IN A STRAIGHT LINE AT ANY SPEED. FEELS EXTREMELY UNSAFE. OTHERS HAVE DESCRIBED THE SAME CONDITIONS AS 'LOOSE' STEERING. VERY CONCERNED THAT JEEP DOES NOT SEEM TO OWN UP TO THE PROBLEM AND PROACTIVELY WORK TOWARD A SOLUTION.
Steering, Sep 8, 2020
SINCE I PURCHASED MY VEHICLE IN JUNE I HAVE NOTICED IT PULLING TO THE RIGHT WHEN DRIVING THE STEERING IS STIFF ON THE LEFT BUT LOOSE ON THE RIGHT MAKING IT DIFFICULT TO KEEP CENTERED IN THE ROAD WITHOUT USING TWO HANDS ON THE WHEEL. I HAVE TAKEN IT TO THE DEALER AND THEY DID A WHEEL ALIGNMENT WHICH HELPED A LITTLE, BUT STILL PROBLEMATIC. THIS IS THE 4TH WRANGLER I'VE OWNED AND I NEVER HAD THIS PROBLEM WITH MY OTHER JEEPS. I READ ABOUT THE RECALL OF THE LEFT CONTROL ARM BRACKET. WE LOOKED UNDER THE JEEP AXEL AND THE LEFT SIDE IS FINE THE RIGHT SIDE CONTROL ARM BRACKET APPEARS CRACKED. I TOOK A PHOTO.*DT *JS
Steering, Sep 7, 2020
I PURCHASED MY 2020 RUBICON LAST WEEK 09/01/2020. THIS JEEP'S STEERING WHEEL RESPONSIVENESS IS EXTREMELY "LOOSE". AT SPEEDS OF 55+ MPH I DO NOT FEEL IN CONTROL OF THE JEEP AT TIMES AND IT IS UNNERVING. THIS IS ESPECIALLY NOTICEABLE ON A HIGHWAY BEND OR A NARROW ROAD PASSAGE. IT IS CHALLENGING TO MAINTAIN THE VEHICLE IN A CONSTANT TRAJECTORY. THE STEERING WHEEL WANDERS AND IT IS AN EXHAUSTIVE EFFORT TO KEEP IT STRAIGHT. (I HAVE PREVIOUSLY OWNED 2 WRANGLERS AND THIS WAS NEVER AN ISSUE OR EXPERIENCE. I AM A LOYAL JEEP OWNER, BUT I DO NOT FEEL SAFE.
Steering, Electrical system, Electronic stability control (ESC), Sep 5, 2020
ON 8/3/2020 WITH 300 MILES BATTERY IS DEAD. ON 8/13/2020 TOOK TO DEALERSHIP AND FOUND NOTHING. 8/13 ENGINE DIED AT A SIGNAL AND RADIO SHUTS DOWN. JEEP IS FINE FOR 9 DAYS WITHOUT ENGINE LIGHT ON. 8/24 ENGINE LIGHT RETURNS ON. 8/25 ENGINE DIES AT A SIGNAL,AND THE RADIO SHUTS DOWN. WHILE ON THE FREEWAY, BATTERY LIGHTS, ABS, AND TRACTION/STABILIZER LIGHTS COME ON. THE POWER STEERING GOES OUT, AND WAS HARD TO STEER. THE HEATER COMES ON VIA DEFROST VENTS BLASTING HOT AIR AND UNABLE TO TURN OFF. POWER ACCELERATION GOES OUT. VERY SCAREY AND DANGEROUS. ALL LIGHTS ARE FLASHING ON DASH PANEL AND THE CAR IS DIES. JEEP TOWED TO DEALERSHIP. ON 8/27 THE TECHNICIAN TRIED TO CHARGE BATTERIES FOR ONE AND HALF HOURS ON 1ST ATTEMPT WITH NO SUCCESS. TECHNICIAN SAID BATTERY SEVERELY DISCHARGED AND THEY COULD NOT RETRIEVE INFORMATION. ON 8/31 AFTER HOURS ON A CHARGE ON THE 2ND ATTEMPT, THE BATTERIES CHARGE AND TECHNICIAN CLEARED ALL CODES TECHNICIAN DROVE IT A COUPLE OF DAYS (MILEAGE IS NOW 670) AND BECAUSE NO CODES RETURNED "ON", SAYS THE JEEP IS FIXED. ON 9/3 WE PICK UP THE JEEP. THE NEXT DAY 9/4 NEW PANEL LIGHTS COME ON FOR THE PARKSENSE SYSTEM. THE DASH PANEL SAYS TO WIPE CLEAN. THEY ARE CLEAN. THE TURN ON/OFF BUTTON LIGHT CONTINUES TO BLINK. OPENED A CASE # 77098337 WITH JEEP CARE ON 8/31 AND HAVE HAD NO HELP AND SENT DETAILED DOCUMENTION AND VIDEOS OF THE PROBLEMS. THE CAUSE IS DEFINITELY ELECTRICAL WITH THE BATTERIES NOT BEING ABLE TO HOLD A CHARGE. WE ARE IN FEAR OF DRIVING THIS JEEP AND BEING STRANDED SOMEWHERE REMOTE AND HAVE WHAT HAPPENED TO US HAPPEN AGAIN ENDING IN AN INJURY ACCIDENT OR DEATH BECAUSE OF THE LOSS OF POWER TO STEERING AND ACCELERATION. EXTREMELY DANGEROUS. WE THOUGHT THE JEEP WAS GOING TO CATCH FIRE BECAUSE OF THE HEAT COMING OUT OF THE VENTS. PLEASE HELP! I HAVE VIDEOS BUT CANNOT UPLOAD HERE SO TOOK SCREENSHOTS FROM THE VIDEOS.
Steering, Other or unspecified, Sep 3, 2020
BOUGHT OUR VEHICLE NEW AS YOU DRIVE DOWN RODE THE FASTER YOU GO THE HARDER IT IS TO CONTROL STEERING TO STAY IN YOUR LANE. REPORTED IT TO DEALERSHIP THEY WON'T TAKE IT ON MAIN ROAD TO DRIVE FASTER THAN 35 SAYS IT'S A JEEP THING. THIS IS CONSTANT HARD TO HANDLE WHILE IN REGULAR DRIVE MODE.
Steering, Sep 2, 2020
I BOUGHT A NEW JEEP. WHEN I TEST DROVE IT I NOTIONED THE STEELING WAS WANDERINF FROM LEFT TO RIGHT. I TOLD THE DEALER AND THEY SAID IT WAS HOW ALL JEEPS DROVE "JEEP THING" THRY SAID. WHEN I DROVE ON THE HIGHWAY ,IT WAS WORSE AND DANDEROUS TO DRVE,SO I TOOK IT BACK TO DEALER NEAR ME AND THEY DROVE IT AND SAD IT WAS FINE. WHAT CAN I DO.
Steering, Sep 1, 2020
STEERING WANDERING AT HIGHWAY SPEEDS. STEERING WHEEL FEELS LOOSER AND LOOSER IN COMPARISON TO WHEN I FIRST BOUGHT THE VEHICLE. AT ONLY 3K MILES THE STEERING SHOULD NOT FEEL THIS LOOSE.
Steering, Aug 31, 2020
VEHICLE IS CONSTANTLY VEERING LEFT AND RIGHT RESULTING IN CONSTANT STEERING CORRECTION. FVC HAS ACKNOWLEDGE WITH A BULLETIN AND FIX BUT NO RECALL SO DEALER WON'T FIX IT.
Steering, Other or unspecified, Aug 30, 2020
AT SPEEDS ABOVE 40MPH THE VEHICLE JUST WANTS TO WANDER USUALLY TO THE DRIVERS SIDE. HAVE TO CONSTANTLY OVER CORRECT TO KEEP IT STRAIGHT. THERE IS A BAD LEAK ALLOWING OUTSIDE AIR TO ENTER THE VEHICLE ON THE DRIVERS SIDE.
Steering, Aug 29, 2020
I AM LEASING THIS VEHICLE, BRAND NEW AT ONLY 8 MILES IT WAS ALREADY PULLING TO THE SIDES WHEN ON HIGHWAY. AT FIRST I THOUGHT IT'S A JEEP THING SINCE IT'S FIRST TIME DRIVING A JEEP, BUT I REALIZED IT'S UNSAFE ON HIGHWAY IT KEEPS PULLING TO THE SIDES! SO I RESEARCHED ONLINE AND FOUND MANY OTHERS ARE REPORTING THIS WITH THE 2020 AND 2019 WRANGLERS.
Steering, Aug 27, 2020
THE STEERING IS LOOSE AND VEHICLE WANDERS AT HIGHWAY SPEED. IT'S VERY DIFFICULT TO KEEP IN A STRAIGHT LINE AT HIGHWAY SPEED. FEELS EXTREMELY UNSAFE. DEALER SAYS THIS IS "NORMAL" FOR A JEEP.
Steering, Electrical system, Aug 27, 2020
VEHICLE WOBBLES OVER 70 MPH SPEED LIMIT IS 75. GETS WORSE OVER UN EVEN ROAD OF SPEED BUMP AT ANY SPEED. FEEL LIKE THE WHOLE JEEP IS GOING COME APART. ALSO WHILE DRIVING THE SCREEN JUST GLITCH EVERY 10-SECOND. IT GETS WORSE USING CARPLAY
Steering, Aug 15, 2020
VEHICLE WANDERS LEFT AND RIGHT AT CITY SPEEDS AND WORSE AT HIGHWAY SPEEDS. STEERING WHEEL HAS A 'DEAD ZONE' WITH NO REACTION IN WHEEL MOVEMENT. TOO MUCH VEHICLE WANDER WHEN TRYING TO SIMPLY DRIVE STRAIGHT, LIKELY TO CAUSE LOSS OF CONTROL IN ANY INCLEMENT WEATHER. FCA HAS ISSUED A NEW SERVICE BULLETIN FOR REPAIR TO ALL JL AND JT MODEL JEEPS. HAS BEEN AN ISSUE SINCE PURCHASE IN JULY AND IS STILL AN ISSUE 500 MILES LATER. A VERY COMMON ISSUE WITH ALL 2018-2020 WRANGLERS THAT FIAT CHRYSLER HAS YET TO FIX.
Steering, Aug 15, 2020
THE STEERING WHEEL CAN BE TURNED FROM TOP DEAD CENTER AN INCH IN EITHER DIRECTION WITH THE VEHICLE TURNING. THIS IS MORE NOTICEABLE ON HIGHWAY WHERE IT WORRIES ME THE MOST. I CAN TELL THE DIFFERENCE BETWEEN THE VEHICLE BEING PUSHED BY THE WIND AND WHEN THE STEERING IS NOT RESPONDING. SINCE THIS VEHICLE IS TOP HEAVY, I DO NOT WANT TO OVER TURN TO MAKE UP FOR THE LACK OF STEERING RESPONSE. AN EXAMPLE OF THE ISSUE IS AS FOLLOWS: ON THE HIGHWAY WHEN BETWEEN TWO VEHICLES, THE VEHICLE TO THE RIGHT COMES CLOSER. TO COUNTER ACT THIS I TURN SLIGHTLY LEFT AND IT TAKES ABOUT 2 INCHES OF WHEEL TURN BEFORE THE STEERING REACTS AND GOES LEFT. THIS DELAY I FEEL IS VERY UNSAFE AND MAY LEAD TO AN ACCIDENT. ALSO THIS STEERING ISSUES CAUSE ME TO CONSTANTLY CORRECTING STEERING WHEEL WHILE DRIVING STRAIGHT. THE VEHICLE IS CONSTANTLY GOING FROM LANE MARKER TO LANE MARKER EVEN WITH STEERING CORRECTION. IT'S LIKE A DRUNK DRIVER IS DRIVING MY VEHICLE. I HAVE VIDEO SHOWING HOW MUCH THE STEERING CAN MOVE WITHOUT RESPONSE BUT NOTICED I CANNOT UPLOAD VIDEO.
Steering, Aug 12, 2020
JUST BOUGHT THIS 2020 JEEP SAHARA JULY 2020 AND THE STEERING IS ALL OVER THE PLACE. YOU MUST FIGHT THIS JEEP TO DRIVE IT ANYWHERE , IF YOU TAKE YOU EYES OFF THE ROAD FOR A SECOND YOU COULD BE IN A DITCH. IT PULLS LEFT. TOOK IT TO THE DEALER WITH 1000 MILES ON IT AND THEY DID A FRONT END ALIGNMENT TO NO AVAIL. SO I TOOK IT BACK THE SAME DAY A LEFT IT. STILL NOT FIXED, BUT THEY TELL ME IT IS NORMAL.
Steering, Aug 11, 2020
HI, I HAVE A 2020 JEEP WRANGLER UNLIMITED SAHARA. THE STEERING HAS A PROBLEM WITH WANDERING ALL OVER THE ROAD. IT WORSENS AT HIGHER SPEEDS. I TOOK IT BACK TO THE DEALERSHIP FOR SERVICE ON THIS PROBLEM. AND WAS TOLD THERE IS NO FIX FOR THE WANDERING ISSUE WITH THE STEERING BOX. THE ISSUE STILL PERSISTS AND I'M AFRAID TO DRIVE IT ON THE HIGHWAY AT HIGH SPEED. PLEASE SEND ME A CASE NUMBER AND HOW TO PROCEED TO HAVE THIS REPAIRED. THERE ARE NUMEROUS WRANGLER OWNERS ON THE INTERNET FORUMS WITH THE SAME SAFETY CONCERNS AS ME. THANK YOU, GIUSEPPA