2020 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 610 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Wrangler model years with reports.
Of the 2020 reports, 16 involved a crash and 12 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Electrical system, propulsion system, traction batteryPark outsideOct 30, 2025
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
A vehicle fire can increase the risk of injury.
Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Campaign 25V741000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Structure, frame and membersMar 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.
Campaign 23V191000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpOct 13, 2022
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
An engine stall can increase the risk of a crash.
Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Campaign 22V767000 on NHTSA.gov
Back over prevention, display functionAug 25, 2022
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Campaign 22V638000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsAug 26, 2021
Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.
A fuel leak in the presence of an ignition source increases the risk of fire.
Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall is Y10.
Campaign 21V665000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Campaign 20V191000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Suspension, front, control arm, lower armJan 24, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.
The improper weld may allow the lower control arm to separate from the axle which can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect the front axles, replacing them as necessary, free of charge. The recall began February 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W01.
Campaign 20V042000 on NHTSA.gov
Representative owner complaints
610 reports, newest first.
Traction control system, Engine, Apr 25, 2025
The contact owns a 2020 Jeep Wrangler. The contact stated while driving 35 MPH and decelerating while approaching a stop light, there was misfire coming from the engine, and the traction control activated, causing the brakes to become inoperable. The check engine warning light was illuminated. The “Service START/STOP System” message was displayed. The vehicle was taken to the local dealer, where it was diagnosed and determined there were metal shavings in the oil. The dealer recommended an engine replacement. The vehicle was not repaired. The manufacturer was contacted, and confirmed there was no warranty or recall coverage on the vehicle. The failure mileage was approximately 124,000.
Power train, Engine, Fuel/propulsion system, Apr 24, 2025
Had gas leak on lower part of engine leaking gas from the high pressure fuel line took it to a dealer ro so the repairs Jan 29th 2025 and my jeep is still not right ..it had no mechanical problems at all except the leak and now they have had to replace the reservoir for coolant due to broken damaged line and the vehicle has no power at all since the dealership has had possession of my vehicle ...it is the 2.0 liter turbo
Engine and engine cooling, Apr 7, 2025
The contact owns a 2020 Jeep Wrangler. The contact stated that while stopped in traffic, she observed a revving sound coming from the engine compartment. The message that the engine was overheating was displayed, and the temperature gauge remained on H(Hot). The contact stated that when the accelerator pedal was depressed, the message disappeared. The vehicle was taken to the residence, where the contact observed that there was no coolant in the coolant reservoir. The contact added coolant to the coolant reservoir but became aware that the coolant reservoir was empty after one week. The vehicle was not diagnosed or repaired. The contact stated that coolant was added to the reservoir. The contact believed that the failure was associated with Manufacturer Recall Number: 07-001-22REV-A. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
Steering, Suspension, Apr 2, 2025
Death Wobble on this vehicle. It shakes uncontrollably at higher speeds after hitting a bump in the road.
Engine, Mar 31, 2025
The engine started to misfire due to bad components. The check engine light did not come on to indicate there was an issue until it was too late and the damage was done not only to the engine but other components as well. This was extremely dangerous as the issues resulted in loss of power while driving with my young children in the car as i had just picked them up from school. The vehicle has been inspected by a mechanic who believes that at this point the engine may need to be replaced entirely. My vehicle just passed 100,000 miles so is no longer covered by warranty and now I am stuck with over an $11,000 bill to replace my engine because it was built poorly to begin with, hence the class action lawsuit against Jeep for this particular motor.
Electrical system, Mar 29, 2025
The instrument panel cluster failed, losing access to gas level, warning indicators, vehicle safety feature notifications, and speedometer. The failed instrument panel cluster was confirmed by the local Jeep dealership's service department and they informed me of the recall from September/October 2024. The part has been backordered for more than one month due to recall repairs, but Jeep has stated that it is not covered under the recall.
Power train, Mar 26, 2025
The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Electrical system, Mar 18, 2025
Instrument panel cluster stopped displaying information. I believe this is a safety issue because I am not able to be warned of critical information. Dealer inspected part and determined it needs replacement.
Steering, Mar 16, 2025
steering seems off like u having to turn wheel a good distance before the wheels actually turn , not safe whatsoever ! i did have something done to steering a while back but don’t remember what it was
Power train, Mar 10, 2025
The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving at 2 MPH, the vehicle started to stall, and the vehicle was downshifting. The contact was unaware of any warning lights being illuminated. The transmission downshifted with a burning odor and was losing power intermittently. The vehicle was not yet diagnosed. The vehicle was not repaired after the recent failure, because the dealer informed the contact that the parts were on backorder. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. Parts distribution disconnect.
Other or unspecified, Mar 7, 2025
Jeep, and they confirmed that my vehicle is unsafe to drive. Jeep’s only offered solution is a rental car, but they are requiring me to pay for it upfront and then seek reimbursement. I cannot afford to pay for a rental upfront, and Jeep has refused to cover the cost directly. This means I am being forced to drive a vehicle that Jeep has deemed unsafe because they will not provide a viable solution. I have called multiple times, and Jeep has continued to delay escalation while admitting my vehicle is a safety risk. I am filing this complaint because Jeep is failing to provide a timely or reasonable solution for a critical safety recall, leaving customers at risk. I need immediate assistance to hold Jeep accountable for failing to ensure my safety.
Tires, Mar 4, 2025
# 11644630 This is the reference number to the representative I spoke with. I am attaching the latest letter I have received stating our tires was recalled. This letter attached was received on February 25, 2025.
Fuel/propulsion system, Feb 28, 2025
I am experiencing a recurring issue with my vehicle’s gas cap. The check engine light continues to come on due to the gas cap, and this has happened multiple times. This is the third occurrence this year, and despite ensuring that the cap is properly secured, the issue persists. I am concerned that this may indicate a defect in the gas cap or an issue with the sealing mechanism. I would appreciate any assistance in determining whether this is part of a known recall or if there is a recommended fix.
Electrical system, Feb 28, 2025
The contact owns a 2020 Jeep Wrangler. The contact stated that after starting the vehicle, the digital gauges were not illuminated on the instrument cluster. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and notified the contact of NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The contact called a dealer and the manufacturer and was informed that the vehicle was not included in the recall. The contact stated that the vehicle was not repaired. The failure mileage was 29,394.
Tires, Feb 24, 2025
TIRE SIZE: 35X12.5R18 I bought these tires off Amazon and I was notified in December they was recalled. I have been dealing with the seller along the way and the manufacturer. The manufacturer asked me to grind the emblem off the tire to make them meet the standards of the recall. I refused to do so. I contacted Amazon to get a refund and the seller will not issue a refund. Can you help me please?
Electrical system, Feb 24, 2025
The contact owns a 2020 Jeep Wrangler. The contact stated that while the vehicle was parked, the vehicle was started, and the instrument panel failed to function as intended. The contact stated that the instrument panel displayed a black screen. The vehicle was taken to the dealer where it was diagnosed with a failed instrument panel. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were ordered. The contact stated that the vehicle remained with the dealer until the parts were received, and the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,800.
Lane departure, Back over prevention, Forward collision avoidance, Feb 23, 2025
The instrument panel cluster failed in my vehicle. It is the only source of information for most systems. It is a major safety concern that this is not working. I saw there is a recall for Jeep vehicles in my model year range, but my vin is not included in the recall. can my VIN please be added? My vehicle is now inoperable because of this and has been so for over 3 weeks.
Electrical system, Feb 19, 2025
Instrumental went blank and no longer is visible to the driver. There is no information pertaining to fuel level, mileage, vehicle engine temp, oil temp etc. Vehicle is not listed as having any recalls but recall 24V652000 (FMVSS101) details this exact issue. Vehicle going to a Jeep dealership for service next week.
Service brakes, Engine, Feb 10, 2025
When I pressed breaks the engine started to surge instead of breaking. After releasing and repressing the breaks the issue was over. Happened twice in one day, 2/7/2025, the weather was clear and dry, road conditions good. Did not reproduce since then. Not sure how this is even possible.
Steering, Suspension, Feb 6, 2025
The contact owns a 2020 Jeep Wrangler. The contact stated while driving at approximately 65-70 MPH, the vehicle experienced the death wobble. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who determined that the failure was related to the track bar. The vehicle was repaired, but the failure recurred. The contact stated that the death wobble failure was intermittent but had progressed over time. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 37,000.
Electrical system, Feb 1, 2025
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, he became aware that the instrument panel cluster failed to display permanent vehicle information, potentially compromising the vehicle safety. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with a circuit within the instrument panel. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 73,000.
Steering, Feb 1, 2025
I have a 2020 Jeep Wrangler with 42,000 miles on it and the steering damper malfunctioned twice causing my vehicle to shake while on the interstate going about 70 mph. Very unsafe when you are in the middle of traffic going the same mph and have to slow down for the shaking / wobble to stop. I am scared that it will do it again. I’m paying a nice payment each month for my Jeep and I shouldn’t have to worry about a manufactures part malfunctioning on me while driving. I took it to the Jeep dealer and had it repaired right away. I feel like the repair costs should be reimbursed since this is a “known issue” for this model. There were no warning signs for this incident either. Very unsafe and should be taken care of from the manufacturer. Please issue a recall on this VIN to help other Jeep owners from experiencing this problem. Thank You - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Visibility/wiper, Jan 29, 2025
While driving the drivers side sun visor just fell down from the pivot point blocking my vision while in heavy traffic. The Passenger side had done the same thing a few months prior. From looking at the Jeep forums, You tube and Amazon and Ebay it is a common problem on the Jeep Wrangler JL product line. I had to purchase a clip or aftermarket bracket to hold the close to 200 dollar sun visor from falling out. These brackets are rather cheap and inexpensive. This is so common and is a Huge Safety risk. The problem is that the pivot part that mounts the visor into the roof clamp or holding piece is of cheap thin plastic that breaks easily. The other small part that holds it in fails often as well. It is so common that the amount of Vendors on Amazon and Ebay that offer a cheap part to hold it up is huge. Having something that falls into your vision is totally unacceptable and needs to be addressed ASAP/ Thank you for your help!
Air bags, Jan 28, 2025, crash
The contact owned a 2020 Jeep Wrangler. The contact stated while the contact's wife was driving at an uncertain approximately 45-90 MPH, another vehicle merged in front of the contact causing the driver to swerve and the other vehicle crashed into the front driver-side tire and frame. The contact stated that the air bags did not deploy. The vehicle was towed to a local tow yard. The contact stated that the vehicle was later towed to the insurance company's tow yard for inspection. The vehicle incurred damage to the front driver's side of the grill and the driver's side of the vehicle. In addition, the contact stated that the front driver's side wheel was folded underneath the vehicle. The vehicle was condemned as a total loss by the insurance company. The contact's grandson, who occupied the front passenger seat, sustained no injuries. The contact's wife was transported to the local hospital. The contact's wife received unknown injuries and was transported to the hospital for a CT scan and continued medical attention with her primary care doctor, a neurologist, and continued physical therapy. A police report was filed. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 61,000.
Steering, Suspension, Structure, Jan 28, 2025
- when driving on the highway, vehicle and steering wheel will shake uncontrollably if going over any bumps or grooves. vehicle is available for inspection and is currently being inspected by nearest dealership. - car would begin shaking and steering wheel would begin shaking and locking up. - problem is currently being assessed by nearest jeep dealership. - no warning signs or messages appeared prior to vehicle and steering wheel trembling. problem first appeared 1/2/2024.