2017 Keystone Outback
Problems, recalls and owner-reported issues
Equipment is the leading concern among 4 owner complaints filed for this model year. This is the highest complaint count among 6 Outback model years with reports.
What owners report most often
Recalls and investigations
EquipmentNov 22, 2017
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Campaign 17V755000 on NHTSA.gov
StructureJul 13, 2017
Keystone RV Company (Keystone) is recalling certain 2016-2017 Keystone Outback travel trailers, models 220URB, 240URS, 250URS, 255UBH, and 293UBH. The affected vehicles were built with an incorrect drawbar installed to tow the travel trailer.
Under certain conditions while traveling, the drawbar may bend, affecting vehicle handling and increasing the risk of a crash.
Keystone will notify owners, and dealers will bolt on a reinforcement channel over the existing drawbar attachment of the frame, free of charge. The recall began on August 28, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-290.
Campaign 17V439000 on NHTSA.gov
Equipment, recreational vehicle/trailerMay 10, 2016
Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Keystone Outback recreational trailers, model 326RL, manufactured February 24, 2016, to April 21, 2016. These vehicles have a television mounting bracket that may not be properly secured to the wall.
The improperly secured bracket may allow the TV to fall, increasing the risk of injury to an occupant nearby.
Keystone has notified the affected owners. Dealers will re-install the TV bracket with larger screws, free of charge. The recall began on May 13, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-251.
Campaign 16V282000 on NHTSA.gov
Representative owner complaints
4 reports, newest first.
Equipment, Nov 20, 2019
2017 KEYSTONE OUTBACK RV. CONSUMER WRITES IN REGARDS TO FIRE EXTINGUISHER SAFETY RECALL. *LD *JS
Tires, Wheels, Dec 23, 2018
TRAILER PURCHASED NEW IN APRIL OF 2017. DURING A THANKSGIVING TRIP I NOTICED WHAT SEEMS TO BE A TIRE DELAMINATING. WE REPLACED IT WITH THE SPARE. UPON INSPECTION WHEN WE RETURNED HOME I NOTICED THAT THE WEIGHT RATINGS OF THE TIRES DON'T SEEM TO MATCH WHAT THE FACTORY IS SPECIFYING THE TRAILER WEIGHS. THE TIRES ARE TRAILER KING ST225/75R15 WITH A MAX WEIGHT RATING OF 2,540LBS EACH. THE TRAILER HAS FOUR (4) WITH A DUAL AXLE SETUP. THESE ARE FACTORY ISSUED TIRES. THE GVWR OF THE TRAILER IS 10,500LBS WHICH CALCULATES AS 340LBS IN EXCESS OF THE TIRE CAPACITY. I AM IN THE PROCESS OF REPLACING ALL THE TIRES ON THE TRAILER AS I CANNOT AFFORD A BLOW-OUT AND I THINK I'M ON THE PATH TO ONE WITH THESE TIRES. THERE WAS NO BLOW-OUT, SIMPLY AN IMMINENT TIRE FAILURE WHICH I BELIEVE IS A DIRECT RESULT OF INCORRECT/UNDERWEIGHT TIRE SELECTION BY KEYSTONE. *DT *TR *DT *TR
Structure, Apr 27, 2018
TL* THE CONTACT OWNS A 2017 KEYSTONE OUTBACK TRAILER BEING HAULED BY A 2014 DODGE RAM. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V439000 (STRUCTURE) IN OCTOBER OF 2017. THE CONTACT TOOK THE VEHICLE TO MOTOR SPORTLAND (4001 STATE ST, SALT LAKE CITY, UT 84107) AND THE DRAW BAR WAS REPAIRED. HOWEVER, TWO MONTHS LATER, THE DRAW BAR STARTED TO RUST. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE TRAILER SHOULD NOT HAVE BEEN LEFT OUTSIDE. NO FURTHER ASSISTANCE WAS PROVIDED. THE TRAILER WAS NOT REPAIRED AGAIN. THE VIN WAS INVALID. THERE WAS NO MILEAGE.
Other or unspecified, Apr 27, 2018
BUT BARE STEEL ON TOUNGE RECALL 17V-439 =- DID NOT PRIME OR PAIINT AND IS RUSTING - PER KEYSTONE - NOT THEIR PROBLEM AND SHOULD NOT BE IN THE ENVIRONMENT WHEREIT CAN GET WET. WHAT? - IT IS A TERAVEL REAILER AND IT IS THE TOW BAR. KEYSTONE HAS CREATED A POTENTIALLY WORSE SAFETY ISSUE BY NOT PAINTING THE REPAIR - NOW IT COULD RUST OUT AND FAIL