2023 Keystone Outback
Problems, recalls and owner-reported issues
Structure is the leading concern among 1 owner complaints filed for this model year. This is the 4th highest complaint count among 6 Outback model years with reports.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints
1 report, newest first.
Structure, Aug 14, 2025
The contact owns a 2023 Keystone Cougar. The contact stated that while towing the RV at an undisclosed speed, the contact could see the top of the RV, which was normally impossible, prompting the contact to pull over to the shoulder of the roadway. After a visual inspection, the contact became aware that the frame at the hitch had buckled, allowing the front of the RV to tilt downward. No warning lights were illuminated. The RV was not taken to the dealer or an independent mechanic. The RV was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 1,000.