2021 Keystone Outback
Problems, recalls and owner-reported issues
Structure is the leading concern among 1 owner complaints filed for this model year. This is the 5th highest complaint count among 6 Outback model years with reports.
What owners report most often
Recalls and investigations
Structure, frame and membersNov 18, 2020
Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.
A buckled frame may fail and increase the risk of a crash.
Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.
Campaign 20V715000 on NHTSA.gov
TiresAug 19, 2020
Keystone RV Company (Keystone) is recalling certain 2021 Outback travel trailers. The Federal Identification Tag incorrectly states that the tire pressure should be 65 PSI, when the correct tire pressure is 80 PSI. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The incorrect label may lead to unintentionally underinflating the tires, possibly causing their failure, increasing the risk of a crash.
Keystone will notify owners, and dealers will replace the Federal Identification Tag, free of charge. The recall began August 25, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-384.
Campaign 20V491000 on NHTSA.gov
Representative owner complaints
1 report, newest first.
Structure, Other or unspecified, Apr 16, 2025
The recall was originally done by the selling dealer in February 21. We purchased the RV in February 21. The recall failed 6 months later. It was repaired by the frame manufacturer BAL while we were in Florida. The recall is failing AGAIN. This recall is inadequate. RV is no longer safe to tow. Keystone knows the recall repair is inadequate.