2003 Kia Optima
Problems, recalls and owner-reported issues
Latches/locks/linkages is the leading concern among 144 owner complaints filed for this model year. This is the 16th highest complaint count among 20 Optima model years with reports.
Of the 2003 reports, 8 involved a crash and 2 involved a fire. 6 people were injured.
What owners report most often
Recalls and investigations
Suspension, frontMay 27, 2009
KIA MOTORS CORPORATION (KMC) IS RECALLING 36,538 MODEL YEAR 2001-2004 OPTIMA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE STATES DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUBFRAME. OVER TIME, SUCH SUBFRAME CORROSION NEAR THE CONNECTION TO THE LOWER CONTROL ARM CAN LEAD TO WHEEL MISALIGNMENT AND/OR OTHER NOTICEABLE STRESS IN STEERING, OR ACCELERATED ABNORMAL TIRE WEAR.
CORROSION OF THE FRONT SUBFRAME COULD LEAD TO SEPARATION, POSSIBLY RESULTING IN A VEHICLE CRASH.
KMC WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 15, 2009. OWNERS MAY CONTACT KIA'S CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 09V183000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyApr 12, 2004
SOME PASSENGER VEHICLES MAY CONTAIN A FUEL TANK ASSEMBLY VALVE THAT MAY NOT CLOSE PROPERLY. IF A VEHICLE WITH A FUEL TANK ASSEMBLY VALVE THAT IS NOT PROPERLY CLOSED WERE TO ROLL OVER, FUEL SPILLAGE MAY OCCUR.
FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
DEALERS WILL INSTALL AN ADDITIONAL FUEL TANK ASSEMBLY VALVE. OWNER NOTIFICATION BEGAN JUNE 25, 2004. OWNERS SHOULD CONTACT KIA AT 1-800-333-4542.
Campaign 04V180000 on NHTSA.gov
Representative owner complaints
144 reports, newest first.
Latches/locks/linkages, Jul 9, 2014
THE DOOR(S) HAVE LOCKED AND WILL NOT UNLOCK WITHOUT MANY ATTEMPTS TO PULL ON THE HANDLE WHILE TURNING THE KEY. WHEN IT FIRST HAPPENED TO THE PASSENGER SIDE, ATTEMPTS AT UNLOCKING WITH THE KEY RESULTED IN ALL DOORS LOCKING WHEN THE INNER OR OUTER HANDLE WAS PULLED, POTENTIALLY TRAPPING SOMEONE IN THE CAR. THEN IT HAPPENED TO THE DRIVER DOOR A FEW MONTHS LATER. REPLACING THE LATCH FIXED THE PROBLEM. *TR
Electrical system, May 9, 2014
THE DOOR WILL NOT UNLOCK WITH A KEY FOB, KEY OR MANUALLY. YOU ARE LITERALLY LOCKED IN THE CAR AND CANNOT OPEN THE DOOR TO GET OUT. THIS IS HORRIBLY DANGEROUS AND IF YOU WERE IN AN ACCIDENT YOU COULD NOT GET OUT OF THE CAR. PLEASE HELP GET A RECALL ON THIS PART. THIS CAR IS NOT SAFE. *TR
Electrical system, Latches/locks/linkages, Apr 18, 2014
FIRST: IN THE AFFECT PARTS SECTION OF THIS COMPLAINT THERE IS NO WHERE TO MARK DEFECTIVE LOCKS. I HAVE 2003 KIA OPTIMA SE FOUR-DOOR. IT WILL CONTINUOUSLY LOCK AND UNLOCK AUTOMATICALLY. WILL ONLY STOP CLICKING ON AND OFF WHEN ENGINE IS TURNED OFF. THIS POSES A SAFETY ISSUE BY BEING LOCKED IN AN AUTO WITH ELECTRONIC LOCKS THAT CANNOT BE UNLOCKED EITHER MANUALLY OR WITH THE KEY FOB. WHEN WILL THERE BE A RECALL, EITHER INVOLUNTARILY OR VOLUNTARILY. I BOUGHT THIS AUTO NEW AND STILL HAVE IT. *TR
Other or unspecified, Mar 4, 2014
MY FRONT PASSENGER DOOR HAD BECOME COMPLETELY STUCK CLOSED AND WONT OPEN. THE LOCK MECHANISMS WORK FINE FOR ALL FOUR DOORS STILL AS WELL AS THE WINDOWS.
Structure, Jan 27, 2014
I HAD PARKED AT THE GROCERY STORE ONE NIGHT AND MY CAR DOOR WOULDN'T SHUT. IT APPEARED AS THOUGH THE LATCH WAS STUCK IN A POSITION THAT WOULDN'T CATCH. FINALLY, AFTER LIFTING THE DOOR HANDLE AND PUSHING THE DOOR SHUT, IT STAYED CLOSED. WHEN I CAME OUT OF THE STORE, I FOUND THAT THE DRIVER SIDE DOOR WOULD NOT OPEN. I TRIED USING THE KEY AND THE AUTOMATIC LOCK FEATURES, BUT NEITHER ALLOWED FOR THE DOOR TO OPEN. I NOW HAVE TO EXIT AND ENTER IN THE PASSENGER SIDE DOOR. IF I WERE TO GET INTO AN ACCIDENT, I WOULD BE TRAPPED. *TR
Suspension, Power train, Structure, Jan 8, 2014
MY WIFE NOTICED THE CAR PULLING TO THE RIGHT AND CALLED HER BROTHER. HE LOOKED AT THE VEHICLE THAT EVENING 12/30/2013. HE DROVE THE CAR PULLING ONTO A HIGHWAY, THE CAR WOULD NOT MOVE -- NEITHER FORWARD NOR REVERSE. HE PUSHED THE VEHICLE OFF THE ROAD AND THE FRONT AXLE DROPPED OUT OF THE TRANSMISSION. IT WAS TOWED AND THE GARAGE NOTIFIED US THAT THE FRONT SUB-FRAME HAD CORRODED. ONLINE RESEARCH REVEALS NHTSA RECALLED KIA OPTIMA (2001-2004 MODEL YEARS) ON MAY 27, 2009. I CALLED THE DEALERSHIP ON 12/31/13 WHERE THE CAR WAS PURCHASED. THE CUSTOMER SERVICE REP SAID THE RECALL DID NOT APPLY TO OUR VEHICLE. THE KMC WAS CONTACTED ON 1/2/14. I WAS INFORMED THAT THE RECALL WAS BASED ON "SALT USAGE OF 20 STATES AND DC." THIS INTERPRETATION OF THE NHTSA RECALL ID # 84125 NEEDS DIRECT CLARIFICATION FROM THE NHTSA. THE ORIGINAL RECALL LETTER STATES: "KMC IS RECALLING MODEL YEAR 2001 - 2004 OPTIMA VEHICLES ORIGINALLY "SOLD IN OR" CURRENTLY REGISTERED IN THE STATES OF (20 + THE DISTRICT OF COLUMBIA)." SINCE I PURCHASED THE VEHICLE IN INDIANA MY VEHICLE SHOULD BE COVERED BY THE INITIAL RECALL. REGARDLESS, THE SAFETY ISSUE OF THE VEHICLE SHOULD WARRANT A NOTIFICATION TO ALL OWNERS OF POTENTIAL PROBLEMS FOR THIS VEHICLE. THIS MECHANICAL ISSUE COULD HAVE RESULTED IN A CATASTROPHIC EVENT. THIS COMPLAINT IS ALSO ASSOCIATED WITH ODI# 10558172. *TR
Suspension, Jan 2, 2014
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT WHILE THE DRIVER ATTEMPTED TO COMPLETE A RIGHT TURN, THE FRONT PASSENGER'S SIDE AXLE FRACTURED. THE VEHICLE WAS INSPECTED BY A LOCAL MECHANIC, WHO DISCOVERED THAT THE AXLE HAD BECOME SEPARATED DUE TO SEVERE CORROSION OF THE SUB FRAME. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT IN INCLUDED IN NHTSA CAMPAIGN NUMBER 09V183000 (SUSPENSION). THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 114,000. UPDATED 02/11/2014 *BF THIS COMPLAINT IS ALSO ASSOCIATED WITH ODI#10559087 UPDATED 03/18/2014 *JS
Fuel system, Gasoline, Electrical system, Latches/locks/linkages, Dec 26, 2013
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR LOCKED AND SHE WAS UNABLE TO UNLOCK IT MANUALLY OR BY USING THE KEY FOB. SHE WAS FORCED TO CLIMB INTO THE BACK SEAT IN ORDER TO EXIT THE VEHICLE. WHEN THE FAILURE RECENTLY RECURRED ALL OF THE DOORS FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TECHNICIAN REPLACED THE LOCKS; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 90,000. UPDATED 2/11/14*CN THE CONSUMER STATED THE TRUNK AND IGNITION WOULD NOT UNLOCK. THE IGNITION AND TRUNK LOCK WAS REPLACED. ALSO, THE ALTERNATOR, FUEL TANK SENSOR AND TIMING BELT WERE REPLACED. THE HIGH BEAM LIGHTS WOULD COME ON, WHEN SHE MADE TURNS.
Structure, Nov 7, 2013
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE DOOR WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE DOOR ACTUATOR WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 01/07/14*LJ
Electrical system, Latches/locks/linkages, Sep 20, 2013
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO UNLOCK AND COULD NOT BE UNLOCKED FROM THE OUTSIDE OR INSIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT SHE HAD TO ENTER THE VEHICLE THROUGH THE PASSENGER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE LATCH WAS NOT WORKING PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000. THE CURRENT MILEAGE WAS 86,500. UPDATED 12/20/13*CN THE DEALER STATED THE LOCK PROBLEM WAS ELECTRICAL. UPDATED 12/26/13
Steering, Suspension, Wheels, Jul 1, 2013
I WAS LEAVING MY DRIVEWAY AND DROVE APPROXIMATELY 2 CAR LENGTHS, MY CAR STOPPED AND STARTED SHAKING, IT WOULDN'T GO FORWARD OR BACKWARDS. TURNED THE EMERGENCY FLASHERS ON AS I PLACED THE CAR IN PARK. I GOT OUT AND WENT AROUND TO THE PASSENGER SIDE OF MY CAR; THE WHEEL WAS AGAINST THE FIREWALL. I FOUND A RECALL 2-15-13, CALLED KIA CUSTOMER SERVICE, THEY SENT A TOWING COMPANY; IN WHICH, TOWED MY CAR TO MIKE SMITH KIA IN PADUCAH, KY. THEY FOUND THAT MY LOWER CONTROL ARM HAD SEPARATED FROM THE SUB-FRAME DUE MASSIVE CORROSION. REPLACED THE SUB-FRAME & DRIVE AXLE,2 NEW TIRES. PICKED MY OPTIMA 3-20-2013. 3-27-2013, NOTICED POWER STEERING LEAK, CALLED SET-UP AN APPOINTMENT TO HAVE IT CHECKED OUT FOR 4-4-2013. APRIL 3, 2013 MY BRAKES GO OUT! JESSE HODGES (MIKE SMITH KIA) HAS MY CAR TOWED TO THEIR FACILITY; IN WHICH, THE BRAKE LINE CRACKED MY THE GAS TANK. I PAID TO REPLACE THE BRAKE & GAS LINES, THEY REPAIRED THE POWER STEERING LEAK! THE PROBLEM NOW IS: ABNORMAL WEAR OF THE TIRES THEY REPLACED FROM THE RECALL. MIKE SMITH KIA WILL REPLACE MY TIRES BUT WANTS ME TO PAY FOR THE FRONT-END ALIGNMENT; IN WHICH, WAS TO BE DONE WHEN REPLACING THE SUB-FRAME. I FEEL THIS IS THEIR RESPONSIBILITY BECAUSE THEY FAILED TO PROPERLY REPAIR MY CAR. I HAVE BEEN IN CONTACT WITH KIA CORPORATION, THEY SEEM TO BE HAVING PROBLEMS IN RECEIVING COPIES OF MY FILE FROM MIKE SMITH KIA TO RESOLVE THIS. PLEASE HELP ME RESOLVE THIS!! (RECALL CASE NUMBER: [XXX] WITH KIA CORPORATION) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Structure, Jun 7, 2013
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THE FRONT DRIVER'S AND PASSENGER'S SIDE DOOR WOULD NOT OPEN WHEN THE DOORS WERE UNLOCKED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. *TR
Latches/locks/linkages, May 5, 2013
I PARKED MY CAR FOR THE DAY TO GO TO WORK. AT THAT POINT IN TIME THERE WERE NO ISSUES WITH THE CAR. UPON RETURNING THAT NIGHT I FOUND THAT THE DRIVER'S SIDE DOOR WOULD NO LONGER UNLOCK. I MUST NOW ENTER AND EXIT MY VEHICLE THROUGH THE PASSENGER DOOR. THE DOOR WILL NOT UNLOCK WITH A KEY, THE UNLOCK-ALL BUTTON, REMOTE ENTRY, INTERIOR UNLOCK BUTTON, OR BY TURNING THE CAR OFF. *TR
Electrical system, Structure, Latches/locks/linkages, May 1, 2013
PASSENGER DOOR LOCKS AND WILL NOT UNLOCK WITHOUT PUSHING THE UNLOCK BUTTON AND PULLING THE DOOR HANDLE AT THE SAME TIME. IT TAKES ABOUT 5 TO 10 MINUTES TO GET DOOR OPEN USING THIS METHOD. THIS IS A SERIOUS SAFETY ISSUE WHICH COULD TRAP A PERSON IN THEIR CAR. *TR
Fuel/propulsion system, Apr 3, 2013
CAR WILL NOT START AFTER ADDING FUEL. AFTER REVIEWING THIS ISSUE ONLINE, I FOUND THAT HUNDREDS OF OTHER OWNERS HAVE THE SAME PROBLEM. WE HAVE NOT FOUND A FIX TO THE PROBLEM. IN ORDER TO START THE VEHICLE, IT IS NECESSARY TO PUMP THE GAS NUMEROUS TIMES THEN SLAM INTO GEAR WHILE HOLDING DOWN THE GAS. THIS COULD EASILY CAUSE HARM TO THOSE AROUND THE VEHICLE. PLEASE HELP US FIND A FIX OR BETTER YET HAVE KIA RECALL THE 2003 OPTIMA. THANK YOU *TR
Electrical system, Latches/locks/linkages, Apr 3, 2013
DOOR LOCK FOR THE DRIVERS SIDE DOES NOT WORK AND ALSO DOES NOT UNLOCK. THIS PRESENTS A HUGE SAFETY CONCERN, DRIVER CANNOT EXIT THE DRIVERS' DOOR! WE HAVE BEEN ABLE TO UNLOCK THE DRIVERS' DOOR BUT IT WILL NOT OPEN! I REVIEWED THE ISSUE ONLINE AND FOUND HUNDREDS OF THE SAME COMPLAINT. KIA NEEDS TO ADDRESS THE DRIVERS DOOR ISSUE ASAP AS IT IS A HUGE LIABILITY SINCE IT IS AN EXTREMELY COMMON PROBLEM. *TR
Fuel/propulsion system, Mar 11, 2013
FOR SOME TIME NOW WE HAVE HAD TO VERY SLOWLY PUMP GAS IN TO TANK, IT KEEPS SPLASHING BACK AND SHUTTING OFF THE GAS PUMP. IT IS AT THE REPAIR SHOP NOW BEING REPAIRED AT QUITE AN EXPENSE, WHICH THIS SHOULD NOT HAPPEN TO A CAR WITH THIS LOW MILEAGE. *TR
Latches/locks/linkages, Dec 31, 2012
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT HE WAS TRYING TO EXIT THE VEHICLE BUT THE DOORS WOULD NOT UNLOCK. THE CONTACT STATED THAT HE WOULD HAVE TO CLIMB OUT OF ANOTHER DOOR IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 175,000.
Fuel/propulsion system, Dec 23, 2012
AS I FILL THE TANK, GASOLINE FORCEFULLY SPITS BACK OUT ONTO THE PERSON FILLING THE TANK. THIS IS GETTING WORSE. I HAVE TAKEN THIS TO A KIA DEALER AND HE DOES NOT KNOW WHAT IS HAPPENING. THE LAST TIME IT GOT ALL OVER MY ARM, CAUSING SEVERE IRRITATION. *TR
Latches/locks/linkages, Nov 15, 2012
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT SHE WAS UNABLE TO UNLOCK THE DOORS MANUALLY OR BY USING THE KEY FOB. THE CONTACT MENTIONED THAT ONCE SHE FINALLY OPEN THE DOOR AND ENTER THE VEHICLE THE DOORS WOULD LOCK AUTOMATICALLY LOCKING HER IN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE KEY FOB WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED HER TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 58,000.
Structure, Oct 25, 2012
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER DOOR FAILED AND AS A RESULT, THE DOOR DOES NOT OPEN AUTOMATICALLY OR MANUALLY. THE CONTACT HAD TO USE THE PASSENGER FRONT DOOR TO BE ABLE TO GET OUT OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 90,000.
Latches/locks/linkages, Aug 20, 2012
TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DOORS COULD NOT BE UNLOCKED AND HE HAD TO EXIT THE VEHICLE BY CLIMBING THROUGH A WINDOW. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 106,000 AND THE CURRENT MILEAGE WAS 106,300. UPDATED 10/11/12*LJ UPDATED 10/11/2012 *JS
Latches/locks/linkages, Aug 8, 2012
KIA OPTIMA 2003. CAN NOT OPEN DRIVER DOOR. LOCK DOES NOT DISENGAGE WITH KEY OR POWER LOCK BUTTON. LOTS OF COMPLAINTS AND I AM SURE THERE LOTS MORE UNREPORTED. DOES 15 OR TWENTY OF US HAVE TO DIE BEFORE KIA IS FORCED TO FIX THIS ISSUE. NO INJURY, CRASH OR FATALLY YET........ *TR
Latches/locks/linkages, Jul 29, 2012
I OWN A 2003 KIA OPTIMA. I HAVE BEEN UNABLE TO UNLOCK THE DRIVER SIDE DOOR. I HAVE HAD TO EITHER CLIMB OUT THE WINDOW OR THE ONE OF THE OTHER DOORS IN ORDER TO EXIT THE VEHICLE. WHEN I LIFT THE OUTSIDE HANDLE TO ENTER THE CAR ALL OF THE DOORS LOCK. WHEN I UNLOCK THE DOOR FROM THE INSIDE YOU CAN PUSH AND PUSH ON THE DOOR AND IT WILL NOT OPEN. I SEE THAT SEVERAL OTHERS HAVE HAD THIS ISSUE IT NEEDS TO BE CORRECTED AS IF I GET IN AN ACCIDENT I WILL NOT BE ABLE TO EXIT THE CAR. *JS
Structure, Jul 13, 2012
ALL OF A SUDDEN, WITHOUT ANY EXTRA/ABNORMAL STRESS, DAMAGE OR ACCIDENT... THE PASSENGER-SIDE DOOR LOCK WOULD NOT ENGAGE EITHER FROM THE REMOTE LOCK/UNLOCK BUTTONS, OR SAME BUTTON FUNCTION AVAILABLE INSIDE THE CAR, AND EVEN MANUALLY SWITCHING THE LOCK WHILE SITTING IN THE PASSENGER'S CHAIR FAILS EVERY-TIME. THE ONLY WAY TO GET THE DOOR LOCKED OR UNLOCKED IS TO GET OUT OF THE CAR AND USE THE KEY TO JIGGLE THE LOCK UNTIL IT FINALLY SWITCHES TO A LOCKED OR UNLOCKED POSITION. THIS ISSUE IS NOT THE FIRST I'VE HEARD ABOUT THIS VEHICLE MODEL AND YEAR... IT IS VERY FRUSTRATING AND I'M SURE IT COULD BE A DANGER TO THE PASSENGER IN THE EVENT OF A ROLLOVER. OR EVEN CREATE A NEW POSSIBILITY FOR THEFT IF THE LOCKING MECHANISM FAILS TO LOCK THE DOOR PROPERLY WHEN WE LEAVE THE VEHICLE...! PLEASE LET ME KNOW IF THIS CAN BE RESOLVED WITHOUT HAVING TO PAY OUT OF POCKET FOR POOR WORKMANSHIP. *TR