2011 Kia Optima

Problems, recalls and owner-reported issues

Engine is the leading concern among 593 owner complaints filed for this model year. This is the 5th highest complaint count among 20 Optima model years with reports.

Complaints by model year
  1. 593

Of the 2011 reports, 23 involved a crash and 33 involved a fire. 19 people were injured and 1 person died.

Primary concernEngine256 reports · 43% of complaints
Owner complaints593Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Engine256
  2. Steering100
  3. Exterior lighting88
  4. Electrical system63
  5. Service brakes47
  6. Other or unspecified39
  7. Air bags31
  8. Power train25

Recalls and investigations

  1. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023

    Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

    An engine compartment fire while parked or driving can increase the risk of injury.

    Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

    Campaign 23V652000 on NHTSA.gov

  2. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018

    Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

    A fuel leak in the presence of an ignition source can increase the risk of a fire.

    Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

    Campaign 18V907000 on NHTSA.gov

  3. Air bags, air bag/restraint control moduleJun 1, 2018

    Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.

    If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

    Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.

    Campaign 18V363000 on NHTSA.gov

  4. Engine and engine cooling, engineMar 31, 2017

    Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

    Bearing wear may result in the engine seizing, increasing the risk of a crash.

    Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.

    Campaign 17V224000 on NHTSA.gov

  5. Exterior lighting, brake lights, switchApr 1, 2013

    Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

    Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

    Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.

    Campaign 13V114000 on NHTSA.gov

Representative owner complaints

593 reports, newest first.

  1. Engine, May 27, 2019

    CAR STALLED WHILE DRIVING ON A BUSY HIGHWAY, LIGHTS ON DASH CAME ON, WE COASTED OF THE ROAD. NO WARNING, NO ENGINE LIGHT NO OIL LIGHT, NOTHING. HAD TO HAVE CAR TOWED HOME. ENGINE SEIZED UP.

  2. Electrical system, May 14, 2019

    THE CAR HAD BEEN DRIVEN FOR 200 MILES AND WOULD NOT START SO A NEW BATTERY WAS PURCHASED. WHILE DRIVING THE VEHICLE ON THE HIGHWAY IT STALLED, LOST POWER AND HAD TO BE PULLED OVER. WHEN STOPPING FOR GAS THE CAR ONLY STARTED AFTER IT WAS JUMPED. THE VEHICLE HAS STALLED MULTIPLE TIMES WHILE DRIVING WHICH IS DANGEROUS AND COULD CAUSE A MAJOR ACCIDENT. THE BATTERY IS BRAND NEW, THE ALTERNATOR WAS TEST AND IS IN GOOD CONDITION. WHEN THE CAR STALLS THE LOST OF POWER STEERING MAKES IT DIFFICULT TO PULL THE VEHICLE OUT OF THE LINE OF TRAVEL. THIS VEHICLE IS BEING DRIVEN BY A YOUNG ADULT THAT COULD BE IN DANGER IF THIS CONTINUES TO HAPPEN

  3. Electrical system, May 6, 2019

    2011 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO MELTED WIRING HARNESS THAT'S IS CONNECTED TO STARTER. *LD THE CONSUMER STATED THE AFTER PURCHASING THE VEHICLE IN FEBRUARY, BY JULY THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE DIED WHILE BEING DRIVEN. WITHIN 2-3 OF THE MOTOR BEING REPAIRED, THE STARTED FAILED. THE STARTER WAS REPAIRED, BUT THE FAILURE RECURRED. *JS

  4. Engine, May 3, 2019

    TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING ON THE HIGHWAY, THE ENGINE POWER REDUCED AND THE VEHICLE SHUT OFF. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TAKEN TO KOONS VOLVO CARS OWINGS MILLS (9610 REISTERSTOWN RD, OWINGS MILLS, MD 21117) TO BE REPAIRED PER A MANUFACTURER RECALL FOR THE ENGINE, BUT THE REMEDY FAILED. THE VEHICLE WAS NOT ABLE TO BE SAFELY DRIVEN. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

  5. Exterior lighting, May 3, 2019

    "TAKATA RECALL" I HAVE A 2011 KIA OPTIMA. WE RECENTLY HAD AN ISSUE WITH THE FRONT LIGHT (LOW BEAM) ON THE LEFT DRIVER'S SIDE. THE BULB WAS REPLACED, AS WE THOUGHT IT WAS A BULB ISSUE. HOWEVER, WHEN THE BULB DIDN'T WORK WE TOOK THE VEHICLE TO KIA. KIA STATED THERE WAS POSSIBLY SOMETHING WRONG WITH THE WIRING AND THEY WOULD HAVE TO REPLACE THE WHOLE LIGHT ASSEMBLY. I'VE HEARD OF BULBS GOING OUT, BUT NEVER THE WHOLE ASSEMBLY, IN WHICH THE WHOLE FRONT BUMPER WOULD HAVE TO BE REMOVED. I'VE OWNED MANY OTHER CARS AND HAVE NEVER HAD AN ISSUE WITH THE LIGHT ASSEMBLY. I BELIEVE THIS ISSUE SHOULD BE RECALLED BY KIA AS IT PRESENTS A SAFETY ISSUE FOR DRIVERS.

  6. Exterior lighting, Apr 17, 2019

    2011 KIA OPTIMA HEADLIGHTS BECAME EXTREMELY DIM CREATING VISIBILITY AND SAFETY CONCERNS DURING NIGHT TRAVEL. I CHANGED THE LID BULBS HOPING TO RECTIFY THE PROBLEM BUT SAME ISSUE STILL REMAINED. HIGH BEAMS WORK AS THEY SHOULD AND FOG LIGHTS PUTS OUT MORE ILLUMINATION THAN LOW BEAM. TOOK THE VEHICLE TO LOCAL KIA DEALERSHIP (FRED ANDERSON KIA RALEIGH NC) FOR DIAGNOSTIC. DIAGNOSTIC REVEALED THAT THE HEADLIGHT ASSEMBLIES HAD TO BE REPLACED. PRICE TO REPLACE ASSEMBLY IS UNACCEPTABLE FOR WHAT APPEARS TO BE A ONGOING PROBLEM WITH SAME YEAR AND MODEL VEHICLE.

  7. Steering, Apr 15, 2019

    THE PROBLEM STARTED WITH THE VEHICLE SOLELY BEING STATIONARY. THE STEERING WHEEL JUST HAD MORE GIVE BEFORE IT WOULD ENGAGE THE TIRES. IT'S CONSISTENTLY GOTTEN WORSE TO WHERE NOW, WHILE DRIVING, HITTING A BUMP ON ANY KIND OF ROAD CAUSES THE STEERING WHEEL TO MAKE A VERY LOUD RATTLING NOISE. THE NOISE HAS GOTTEN LOUDER AND LOUDER. IT SEEMS TO BE LESS EXTREME IF YOU HIT A BUMP WHILE TURNING. MY VEHICLE HAS LESS THAN 60K MILES ON IT.

  8. Engine, Apr 5, 2019

    AS I WAS ENTERING AN INTERSECTION AND BEGINNING A LEFT TURN MY CAR WITH NO WARNING BEGAN TO BUCK AND SURGE WITH NO MOTOR POWER AND AN ONCOMING CAR AT MY PASSAGER SIDE DOOR. WE WERE FORTUNATE THAT THE ONCOMING DRIVER WAS VERY ALERT TO MY CAR NO BEING ABLE TO MOVE AND MISSED MY CAR. WE WERE ABLE TO LIMP THE CAR UNDER VERY REDUCED POWER AND STILL, NO WARNING LIGHTS CAME ON. AS WE PULLED INTO THE CLOSEST PARKING LOT AND STOP I PUT THE CAR IN TO PARK AND IT COMPLETELY DIED. THE CAR WAS TOWED TO THE KIA DEALERSHIP TWICE DUE TO KIA GIVING BAD INFORMATION.

  9. Engine, Apr 1, 2019

    WHILE DRIVING MY CAR FOR ABOUT 5 MINS GOING ABOUT 40 MILES I HEARD A LOUD NOISE AND IT WOULDN'T STOP. TURNED CAR AROUND DROVE BACK HOME AND COME TO FIND OUT I HAD TOTAL ENGINE FAILURE. THERE WAS NO SIGNS NOTHING TO INDICATE SOMETHING WAS WRONG. ABOUT 3 YEARS AGO MY TURBO WENT OUT TOO. MY HUSBAND DOES OUR OIL CHANGES SO WHEN I TOOK IT TO KIA DEALERSHIP THEY WANTED TO SEE RECEIPTS WHICH WE DO T HAVE SO MY TURBO REPLACEMENT WAS NOT COVERED. SPENT ABOUT $4000 TO REPLACE. I'M SO DONE WITH THIS CAR! I JUST FINISHED PAYING FOR IT LAST YEAR 2018 AND NOW THIS.

  10. Engine, Fuel/propulsion system, Apr 1, 2019, crash

    LEAKING OIL , STRUTS MAKING NOISE.

  11. Suspension, Mar 30, 2019, crash

    I HAVE HAD TO CHANGE LOWER CONTROL ARM INNER AND OUTER TIE ROD AND CV AXLE 2 TIME BECAUSE PARTS ARE CHEAP AND SLIGHTEST AMOUNT OF FORCE SUCH AS HITTING A CURB CAUSES MASSIVE SUSPENSION DAMAGE. BOTH TIMES CAR WAS RUNNING UNBER 20 MILES AN HOUR AND HIT A CURB AND IT DESTROYED SUSPENSION. SECOND TIME TIE ROD BROKE WHILE DRIVING DOWN THE ROAD AND LOST CONTROL AND ENDED UP HITTING GUARD RAIL AND SAME THING DESTROYED SUSPENSION.

  12. Engine, Mar 28, 2019

    THE ENGINE STARTED CONSUMING LARGE AMOUNT OF OIL 10 MONTHS AGO WHEN IT WAS ABOUT 170,000 MILES IN IT. THAT IS, THE OIL GOES BELOW THE LOW MARK WHEN THE CAR IS DRIVEN ABOUT 800 MILES AFTER THE OIL CHANGE, AND KEEPS GOING DOWN TO THE EMPTY LEVEL WHEN THE CAR IS DRIVEN ABOUT 1,200 MILES. I ALSO HEAR OF RATTLING-LIKE SOUND WHEN ACCELERATING. I HAVE TO CHECK AND ADD OIL EVERY 500 MILES. I WAS RECENTLY TOLD THAT THIS ISSUE MAY LEAD TO THE FIRE ON THE ENGINE AND NOTICED THAT KIA RECALLED REGARDING THIS SIMILAR ISSUE FOR MANY OTHER CARS. I DIDN'T SEE ANY SIGNS OF LEAKING WHEN I CHECKED SEVERAL TIMES THE FLOOR IN A SPOT WHERE I PARKED. I'M NOT SURE IF THIS WAS RELATED, BUT THE ENGINE DIED, ABOUT 4- MONTHS BEFORE I NOTICED THAT THE ENGINE STARTED CONSUMING OIL, WHEN I DROVE UP HILL. THE CAR WAS TOWED IN TO A KIA DEALERSHIP IN THAT AREA, AND WHAT A TECHNICIAN SAID IS THAT THERE WAS A PROBLEM WITH FUEL LINE OR PUMP. THEY CHARGED $700 FOR THIS JOB.

  13. Engine, Mar 20, 2019

    TL* THE CONTACT OWNS A 2011 KIA OPTIMA. IN 2017, THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL REGARDING METAL DEBRIS THAT WAS LEFT IN THE ENGINE, WHICH CONSTRICTED OIL FLOW TO THE VITAL PARTS OF THE ENGINE. WHILE DRIVING, THE OIL LIGHT ILLUMINATED AND THERE WAS A PINGING AND KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT HAD THE VEHICLE'S OIL CHANGED, BUT THE NOISE CONTINUED AND THE VEHICLE STALLED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 130,000.

  14. Electrical system, Engine, Mar 19, 2019, fire

    TL* THE CONTACT OWNED A 2011 KIA OPTIMA. WHILE DRIVING 25 MPH, THE CONTACT SMELLED A BURNING ELECTRICAL ODOR. SECONDS LATER, BLACK SMOKE APPEARED AND FLAMES ROSE FROM THE HOOD. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE WITHOUT INJURY. THE VEHICLE THEN BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 86,300.

  15. Engine, Mar 12, 2019

    I AM DRIVING THROUGH AN INTERSECTION AND JUST AS I GET THROUGH, WHILE STILL IN MOTION, ALL THE LIGHTS ON THE DASHBOARD FLASHED OR TURNED ON. I LOST COMPLETE CONTROL OF THE GAS PEDAL, LOST POWER STEERING, AND I WAS FORCED TO PULL OFF INTO A PARKING LOT WHERE I COULDN'T GET TO A PARKING SPOT AND WAS LEFT STUCK AT THE ENTRANCE OF THE ESTABLISHMENT. I PUT MY CAR IN NEUTRAL AND PUSHED IT AWAY FROM THE ENTRANCE AFTER TRYING TO TURN IT OFF AND START IT BACK UP SEVERAL TIMES. I WAS FORCED TO CALL A TOW TRUCK TO GET TOWED TO MY REPAIR SHOP AND THE DIAGNOSIS WAS THAT THE ENGINE BLEW A BEARING AND WILL NEED AN ENGINE REPLACEMENT.

  16. Steering, Mar 12, 2019

    I HAVE A BEAUTIFUL KIA OPTIMA 2011. I BEEN HAVE A FEW PROBLEMS WITH MY CAR. THE STEERING WHEEL AND ALL JACK UP. THE PROBLEM IS THE PARTS THEY PUTTING IN THE CAR ARE CHEAP PARTS YES YU GET WHAT YU BUY. BUT KIA HAVE BEEN DOING A GOOD JOB REPLACING PARTS BECAUSE THEY KNOW HOW CHEAP THEY ARE. NO ONE SHOULD BE RIDING AROUND THE CITY AND THE CAR MAKING LOUD NOISES WHEN YOU HIT I HOLE IN ROAD OR EVEN A MAN HOLE ITS SOUND CRAZY. ITS LOUDER THEN MY RADIO. MY RADIO STAY ON MAX SO I TOOK MY KIA TO KIA WEST IN CLEVELAND OHIO. THE MECHANIC CALL BACK THIS MORNING 03 12 2019 STATED THAT THE STEERING RACK/ ASSEMBLY NEED TO BE REPLACED. I UNDERSTOOD WHY IT NEEDED REPLACE. NOT BECAUSE I WEARED IT OUT . THE STEERING COUPLERS WAS START OF THIS PROBLEM. WITH A QUALITY PARTS THESE PROBLEMS WOULDNT COME UP. THE REPAIR BILL WAS 1035 WITH OUT LABOR COST. KIA HAVE TO DO RIGHT THING BY THE PEOPLE. THE WHOLE STEERING WHEEL NEED TO BE PUT UNDER RECALL. OR SOMEONE GOING BE KILLED BY THIS ISSUE. WE ALL KNOW NO ONE WANT BE RESPONSIBLE FOR A DEATH

  17. Electrical system, Feb 25, 2019

    MY HEADLIGHTS ARE SO DIM THAT ****SAFE DRIVING AT NIGHT IS IMPOSSIBLE*** FOR ME AND OTHER CARS ON THE ROAD BECAUSE IT'S TOO DARK TO SEE! I'VE HAD NEW LIGHT BULBS INSTALLED, ONLY TO NO AVAIL. THIS PROBLEM STARTED AROUND 80K MILES. I SPOKE TO KIA'S REGIONAL REP ONLY TO FIND THAT HE HAS A POMPOUS ATTITUDE AND NO REGARD FOR CONSUMER SAFETY. HE TOLD ME THAT DESPITE SAFETY CONCERNS, IT ALL COMES DOWN TO THE WARRANTY WHICH EXPIRED AT 40K MILES AND KIA "CAN'T" DO ANYTHING ABOUT IT. OF COURSE THEY CAN, BUT HE ASSURED ME THEY WONT. I ADVISED HIM THAT ACCORDING TO THE THOUSANDS OF COMPLAINTS ON THE INTERNET, THIS DEFECT TYPICALLY OCCURS AT 75K+ MILES, MEANING THAT THEIR WARRANTY WOULD NEVER COVER IT ANYHOW. IT'S A CATCH 22 AND KIA APPARENTLY KNOWS THIS, ACCORDING TO THE REP. HIS SUPERVISOR, JULIE MILLER, IS SUPPOSED TO CONTACT ME WITHIN 48 HOURS. I HOPE SHE HAS MORE COMPASSION FOR HUMAN LIFE THAN HER EMPLOYEE. THIS IS MY 3RD KIA VEHICLE, AND HOPEFULLY NOT MY LAST, SINCE THEIR VEHICLES AND SERVICE HAVE BEEN GREAT UP UNTIL NOW. KIA, RECALL THIS DEFECT BEFORE PEOPLE DIE.

  18. Engine, Feb 22, 2019

    WHILE DRIVING ON INTERSTATE AT 3:30 AM, OIL LIGHT FLICKERED OCCASIONALLY, VEHICLE STARTED SLOWING DOWN, AND ENGINE EVENTUALLY STALLED, AND WOULD NOT RESTART. HAD AAA TOW IT TO A TRUSTED REPAIR SHOP NEAR MY HOME, AND THEY DETERMINED THAT THE ENGINE HAD SIEZED. HAD VEHICLE TOWED BACK HOME, PENDING DECISION ON WHAT TO DO NEXT. THE VEHICLE HAD BEEN PREVIOUSLY INSPECTED BY A KIA DEALER UNDER THE SC147 ENGINE RECALL ON 9/22/2017 (16+ MONTHS EARLIER) AT ODOMETER 89,547 MILES AND EVIDENTLY PASSED THE INSPECTION PROCEDURE PER KIA'S TSB. I BELIEVE DEBRIS FROM THE ENGINE MANUFACTURING PROCESS BLOCKED OIL LUBRICATION PASSAGEWAYS NOT ONLY TO THE ENGINE BEARINGS, BUT ALSO TO THE OIL PRESSURE SENSOR. I DO NOT BELIEVE THE INSPECTION PROCEDURE DEVELOPED BY KIA TO DETERMINE WHETHER THE ENGINE IS OK OR NEEDS TO BE REPLACED IS 100% EFFECTIVE.

  19. Engine, Feb 12, 2019, fire

    TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE THE CONTACT'S GRANDSON WAS DRIVING 40-45 MPH, THE VEHICLE JERKED AND SMOKE EMERGED FROM THE HOOD. THE VEHICLE SPONTANEOUSLY CAUGHT FIRE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THERE WERE NO INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED UNDER CASE NUMBER: 19-036086. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW FACILITY. THE CONTACT CALLED WEST PALM BEACH KIA (735 SOUTH MILITARY TRAIL, WEST PALM BEACH, FL 33415, (561) 433-1511) AND WAS REFERRED TO THE INSURANCE COMPANY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 115,000.

  20. Fuel/propulsion system, Feb 11, 2019

    TAKATA RECALL I WAS DRIVING ABOUT 65MPH ON I-95 SOUTH BACK HOME TO FL FROM VISITING MY FAMILY IN SC WHEN I STARTED TO SMELL GASOLINE FUMES IN MY MOVING VEHICLE. I WOKE MY GIRLFRIEND UP AND ASKED IF SHE SMELT IT AS WELL. SHE STATED 'YEAH, I CAN SMELL GAS A LITTLE BIT.' THEN I ROLLED THE WINDOW DOWN AND THE SMELL BECAME EXTREMELY STRONG. I STARTED TO FEEL LIGHT HEADED AND TOOK THE IMMEDIATE EXIT (EXIT 33). I PULLED INTO AN EXXON STATION AND PARKED MY VEHICLE. I OPENED THE HOOD OF MY 2011 KIA OPTIMA EX AND NOTICED GAS SPRAYING ALL OVER THE ENGINE BAY FROM THE BOTTOM OF THE HIGH-PRESSURE FUEL LINE WHERE THE BOLT CONNECTS. I IMMEDIATELY SHUT MY CAR OFF. I FILLED MY GAS TANK TO FULL BEFORE LEAVING MY BROTHERS APARTMENT AND MY FUEL WAS NOW AT HALF A TANK. I DROVE 57.5 MILES, SO I SHOULD HAVE ONLY USED ABOUT 2.3 GALLONS OF GAS NOT APPROXIMATELY 9.25 GALLONS. THEREFORE, THIS MEANS I LOST APPROXIMATELY 6.95 GALLONS IN THE HOT ENGINE BAY. I AM EXTREMELY LUCKY THAT MY VEHICLE DID NOT CATCH ON FIRE BECAUSE IT'S LIKELY THAT MY GIRLFRIEND AND MYSELF WOULD NOT BE ALIVE. I WAS FORCED TO REPLACE THIS PART ON MY OWN DUE TO IT BEING BEFORE THE HIGH PRESSURE FUEL LINE RECALL (18V907). I TOOK MY VEHICLE INTO KIA ONCE THE 18V907 RECALL CAME OUT AND THEY DIDN'T EVEN REPLACE THE (FUEL LINE) WORK I DID. THEY SAID IT PASSED THE "TEST." I KNOW I DID NOT PERFORM THE REPAIR BY THE PROPER PROCEDURE AND I'M SHOCKED THAT THEY ARE OKAY WITH THAT AND STATING THE RECALL AS COMPLETED. I FEEL LIKE I AM AT A VERY HIGH RISK OF ANOTHER FUEL LEAK AND TERRIFIED WHEN I DRIVE MY CAR NOW. ESPECIALLY WITH ALL OF THE KIA FIRES THAT HAVE BEEN OCCURRING.

  21. Exterior lighting, Feb 4, 2019

    THE LOW BEAMS ON MY CAR ARE DANGEROUSLY DIM. I'VE REPLACED THE LIGHT BULBS WITH FACTORY RECOMMENDED TO NO AVAIL. I CAN SO NO MORE THAN 5 FEET IN FRONT OF ME WHILE DRIVING - I HAVE TO LIMIT MY NIGHT TIME DRIVING, WHICH IS TOUGH WHEN DRIVING HOME FROM WORK ON A DAILY BASIS. PLEASE TAKE NOTICE AND ISSUE A RECALL AS I KNOW I AM NOT THE ONLY ONE EXPERIENCING THIS ISSUE

  22. Exterior lighting, Jan 29, 2019

    TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING 50 MPH, THE LOW BEAM HEADLIGHTS FAILED TO PROJECT ENOUGH LIGHT, WHICH MADE DRIVING DIFFICULT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE HIGH AND LOW BEAM HEADLIGHTS WERE CHANGED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

  23. Exterior lighting, Jan 23, 2019

    HEADLIGHTS HAVE NOT WORKED SINCE THE LAST RECALL FOR ENGINE REPLACEMENT, DONE IN AUGUST 2017. HIGH BEAMS ARE INSUFFICIENT, AND THE NORMAL BEAMS ARE VERY DANGEROUS -- DOESN'T APPEAR THAT HEADLIGHTS ARE ON AT ALL.

  24. Seat belts, Jan 22, 2019, crash

    TL* THE CONTACT OWNED A 2011 KIA OPTIMA. WHILE DRIVING 30 MPH, ANOTHER VEHICLE STRUCK THE FRONT OF THE CONTACT'S VEHICLE. THE DRIVER'S SEAT BELT DID NOT RESTRAIN THE CONTACT. IT WAS UNKNOWN IF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO A TOW YARD. THE CONTACT AND HIS PASSENGERS SUSTAINED HEAD AND NECK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DECLARED A TOTAL LOSS BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS NOT AVAILABLE.

  25. Structure, Other or unspecified, Engine, Jan 13, 2019, fire

    I WAS DRIVING ON THE STREET AT 40MPH WHEN I SAW LIGHT SMOKE COMING FROM UNDER THE HOOD I PULLED OVER TO GET MY TWO KIDS AND MYSELF OUT OF THE CAR SHORTLY AFTER WE GOT OUT OF THE CAR FLAMES STARTED COMING FROM UNDER THE HOOD I THEN CALLED 911 FOR THE FIRE DEPARTMENT TO COME PUT THE FLAMES OUT WHEN THEY FINALLY DID THE WHOLE CAR WAS BURNT TO A CRISP