2011 Kia Optima

Problems, recalls and owner-reported issues

Engine is the leading concern among 593 owner complaints filed for this model year. This is the 5th highest complaint count among 20 Optima model years with reports.

Complaints by model year
  1. 593

Of the 2011 reports, 23 involved a crash and 33 involved a fire. 19 people were injured and 1 person died.

Primary concernEngine256 reports · 43% of complaints
Owner complaints593Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Engine256
  2. Steering100
  3. Exterior lighting88
  4. Electrical system63
  5. Service brakes47
  6. Other or unspecified39
  7. Air bags31
  8. Power train25

Recalls and investigations

  1. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023

    Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

    An engine compartment fire while parked or driving can increase the risk of injury.

    Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

    Campaign 23V652000 on NHTSA.gov

  2. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018

    Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

    A fuel leak in the presence of an ignition source can increase the risk of a fire.

    Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

    Campaign 18V907000 on NHTSA.gov

  3. Air bags, air bag/restraint control moduleJun 1, 2018

    Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.

    If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

    Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.

    Campaign 18V363000 on NHTSA.gov

  4. Engine and engine cooling, engineMar 31, 2017

    Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

    Bearing wear may result in the engine seizing, increasing the risk of a crash.

    Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.

    Campaign 17V224000 on NHTSA.gov

  5. Exterior lighting, brake lights, switchApr 1, 2013

    Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

    Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

    Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.

    Campaign 13V114000 on NHTSA.gov

Representative owner complaints

593 reports, newest first.

  1. Engine, Sep 18, 2019

    TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING, A KNOCKING NOISE OCCURRED COMING FROM THE ENGINE COMPARTMENT. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

  2. Steering, Sep 17, 2019

    2011 KIA OPTIMA FAVORS A PULL TO THE LEFT WHICH GROWS STRONGER AS THE SPEED INCREASES. THE PERSISTENCE IN REGARDS TO THE ISSUE IS SUBTLY DECREASED WITH A WHEEL ALIGNMENT, BUT QUICKLY RETURNS- RESULTING IN OVER 7 ALIGNMENTS IN 5 YEARS WITH ONLY 70K MILES. 3 SEPARATE KIA DEALERSHIPS HAVE INSPECTED THE ISSUE WITH ONLY A CONTROL ARM REPLACEMENT BUT NO SATISFACTORY RESOLUTION. THIS ISSUE IS DANGEROUS AND REQUIRES CONSTANT PRESSURE ON THE WHEEL TO FAVOR THE RIGHT PULL TO CORRECT THE FRONT LEFT PULL. A VERY GOOD EXAMPLE IS WHEN INCREASING IN SPEED, THE CAR WILL HEAVILY FAVOR A INSIDE PULL TO THE LEFT WHICH IS WORRYING. I'D LIKE A REGIONAL KIA RM TO HAVE A GO AT THE SITUATION.

  3. Power train, Engine, Sep 4, 2019

    WHILE ON MY WAY TO PICK UP MY DAUGHTER FROM SCHOOL AT AROUND BETWEEN 1 AND 2 OCLOCK PM I WAS STOPPED AT A 4 WAY STOP AT GA HWY 225 IN SPRINGPLACE , AS I PROCEEDED THROUGH THE 4 WAY WHILE IN MOTION I HEAR AND FEEL A SUDDEN JOLT TO MY VEHICLE AND I SKID TO A STOP THANK GOD IT HAD JUST WENT THROUGH THE STOP SIGN AND DID NOT GAIN ANY SPEED. I EXITED THE VEHICLE AND GLANCED UNDERNEATH THINKING THAT I HAD HIT SOMETHING, INSTEAD I NOTICED THAT MY MOTOR AND TRANSMISSION WHERE NO LONGER CONNECTED TO MY VEHICLE ON THE DRIVER SIDE BUT THEY WHERE LAYING ALMOST ON THE GROUND. I HAD TO CALL A TOW TRUCK TO HAVE MY CAR TOWED HOME AND MAKE ARRANGEMENTS FOR MY DAUGHTER. MY VEHICLE WAS ONE ON THE LIST THAT HAD A RECALL ON THE MOTOR THE REPLACEMENT MOTOR WAS INSTALLED AROUND MARCH OF 2017. IT HAS NOT SHOWED ANY SIGNS OF TROUBLE UNTIL THIS.

  4. Steering, Exterior lighting, Engine, Aug 25, 2019

    THE BATTERY INDICATOR LIGHT CAME ON THEN WHILE DRIVING DOWN THE ROAD, THE BATTERY DISCHARGE KEPT POPPING UP ON THE DISPLAY THEN WENT OUT. ABOUT 10 MINUTES FURTHER, I LOST POWER STEERING. I MANAGED TO GET TO BASE EVEN THOUGH I RAN A RED LIGHT AND STOP SIGN BECAUSE THE CAR STARTED SPURTTERING AND FEELING LIKE IT WAS GETTING READY TO STALL. ONCE I MANAGED TO GET TO A PARKING LOT, MY HEADLIGHTS WENT OUT BUT I STILL HAD DASH LIGHTS. ALL THE ERROR LIGHTS CAME ACROSS MY DASHBOARD. I TOOK THE BATTERY TO ADVANCE, THEY SAID IT WAS LOW. THEY CHARGED IT AND SAID IT NEEDED REPLACED. THE BATTERY INDICATOR WAS STILL LIT SO I TOOK IT AND THEY CHECKED THE ALTERNATOR AND SAID IT WAS DEAD. I TOOK IT AND HAD IT REBUILT. EVERYTHING SEEMED TO WORK OK.

  5. Exterior lighting, Service brakes, Aug 25, 2019

    I HAVE CONTINUED TO REPLACE MY HEADLIGHT AND TAILLIGHT OVER A 5 MONTH PERIOD. I WAS STOPPED THE OTHER DAY BECAUSE MY BRAKE LIGHT AND TAIL LIGHT WEREN'T WORKING. I REPLACED THE LIGHTS AND THE BRAKE LIGHT WASNT EFFECTIVELY WORKING BUT THE TURN SIGNAL WAS WORKING. NOW TODAY THE BRAKE LIGHT AND TURN SIGNAL ARE WORKING BUT MY LIGHT THAT MAKES THE CAR VISIBLE AT NIGHT ISN'T AND MY YELLOW LIGHTS ON THE HEADLIGHTS ONLY WORK WHEN I PRESS THE BRAKE.

  6. Engine, Aug 21, 2019

    LAST MONTH, I TOOK MY CAR IN FOR A CHECK ENGINE LIGHT. THE REPAIR SHOP TOLD ME THAT THERE WAS NO OIL IN MY ENGINE AND IT WAS BONE DRY. THIS WAS THE REASON FOR MY CHECK ENGINE LIGHT. THEY SAID THEY DO KNOW WHY BUT IT WAS POSSIBLE THAT THE LAST TIME I RECEIVED AN OIL CHANGE THEY PUT IN THE WRONG OIL. THEY ASSURED ME AND I MADE SURE THEY PUT IN THE CORRECT OIL AND THE CHECK ENGINE LIGHT TURNED OFF. A MONTH LATER I WAS ON THE HIGHWAY AND THE ENGINE JERKED AND IT WENT DOWN TO 40. THE CAR DID NOT WANT TO ACCELERATE AND WAS STRUGGLING. I CHECKED IT IN THERE WAS NO OIL IN THE ENGINE AGAIN. BEING THAT I HAD NO OIL STAINS ON MY DRIVEWAY I WAS CONVINCED THAT IT WAS NOT LEAKING AND THE OIL WAS BURNING OUT.

  7. Electrical system, Other or unspecified, Aug 9, 2019

    MY TRUNK LID OPENS MY IT'S SELF. I FIND IT OPEN IN THE MORNING & SOMETIMES DURING THE DAY.

  8. Engine, Aug 4, 2019

    AT APPROXIMATELY 97,000 MILES, MY CAR BEGAN TO BURN AN EXCESSIVE AMOUNT OF ENGINE OIL. BEING THAT MY CAR HAD A WARRANTY UP TO 100K MILES, I IMMEDIATELY REPORTED THE ISSUE TO KIA. THEY CONTINUOUSLY REPORTED THAT THEY WOULD NEED TO EVALUATE THE OIL CONSUMPTION AT 1,000 MILE INCREMENTS. I REPORTED MY CONCERNS IN REGARDS TO THE PROCESS POSSIBLY EXTENDING BEYOND THE 100K MILE LIMITS OF MY WARRANTY. I WAS INFORMED THAT THE ENGINE RECALL WOULD BE AN OPTION IF I EXCEEDED 100K MILES. UPON EXCEEDING 100K MILES, KIA REPORTED THAT THE OIL CONSUMPTION WAS THE PRODUCT OF "CHEAP OIL" AND KIA WOULD NOT BE RESPONSIBLE FOR THE EXCESSIVE OIL BURN. AFTER VERIFYING THAT MY MOST RECENT OIL CHANGES WERE PERFORMED BY KIA, I WAS TOLD THAT EXCESSIVE OIL CONSUMPTION WAS NO LONGER A PROVISION OF THE RECALL.

  9. Air bags, Aug 4, 2019

    MY SON WAS DRIVING HIS 2011 KIA OPTIMA WHEN A SPARK AND POP NOISE CAME FROM HIS STEERING WHEEL. ALL THE FUNCTIONS OF THE SECONDARY FUNCTIONS OF THE STEERING WHEEL, INCLUDING THE HORN, AIR-BAG, CRUISE CONTROL, ETC. QUIT WORKING. I TOOK THE VEHICLE TO KIA AND THEY IMMEDIATELY DIAGNOSED THE ISSUE AS A CLOCK SPRING WITHOUT LOOKING AT IT, WHICH MAKES BE BELIEVE THIS IS A COMMON PROBLEM. IF MY 16 YEAR OLD SON HAD BEEN IN AN ACCIDENT, HE WOULD HAVE NOT HAD A FRONTAL AIRBAG. AND WITHOUT A HORN, HE WOULD NOT HAVE BEEN ABLE TO WARN ANOTHER VEHICLE APPROPRIATELY. THIS IS A MAJOR SAFETY ISSUE AND KIA HAS DONE NOTHING TO RECTIFY THE PROBLEM.

  10. Electrical system, Structure, Engine, Aug 3, 2019, fire

    ENGINE DIED WHILE DRIVING ON PUBLIC STREET AND WOULD NOT RESTART AND WITHIN MINUTES FIRE IN ENGINE COMPARTMENT. DESTROYED FRONT OF CAR AND DAMAGED INTERIOR

  11. Vehicle speed control, Engine, Fuel/propulsion system, Aug 1, 2019

    DRIVING ON INTERSTATE, OUT OF NOWHERE ENGINE LIGHT STARTED FLASHING AND ENGINE SEIZED, CAR LOST ALL MOMENTUM, HAD NO "GET UP AND GO" PUSHING ON THE GAS PEDAL DID NOTHING, GOING UP HILL WAS ALMOST IMPOSSIBLE. TOOK CAR TO LOCAL AUTO SHOP, THEY COULD HEAR SOME NOISE BUT WEREN'T SURE WHAT. PER INVOICE 7/26/19: CHECKED CODES: P0011 A CAMSHAFT POSITION TIMING OVER ADVANCED, P00114 B CAMSHAFT POSITION TIMING OVER ADVANCED; P1326 ENGINE DAMAGE ALERT FOR DRIVER. ENGINE WAS NOISEY AND RAN VERY ROUGH, OIL LEVEL WAS LOW AND BLACK (WE SAW NOWHERE THAT IT WAS LEAKING OIL, NO SPOTS ANYWHERE). CHANGED OIL AND ADD LUCAS ENGINE STABILIZER, ENGINE QUIETED AND RUNS MUCH SMOOTHER. CLEAR CODES, TEST DRIVE, WATCH SCAN DATA. NO CODES, POSSIBLE EARLY STAGES OF ENGINE DAMAGE IF CODES RETURN INSPECT TIMING CHAIN AND CONTROL DEVICES. TOOK CAR HOME OVER THE WEEKEND DROVE LESS THAN 50 MILES, SUNDAY 7/28/19 AGAIN, ENGINE LIGHT CAME ON AND CAR HAD NO "GET UP AND GO" AND A VERY LOUD CLANKING NOISE COULD BE HEARD. TOOK CAR TO SHOP ASAP. PER INVOICE 7/31/19: CHECK CEL LIGHT AND LOSS OF POWER, CHECK FLUIDS, ENGINE HAS INTERNAL NOISE/DAMAGE; COMPUTER DATASCAN, CHECK CODES, DIAG, P1326; ENGINE DAMAGE ALERT FOR DRIVER, RECOMMEND FURTHER DIAG EVAL, INSPECT LOWER END AND TIMING CHAIN. AUTO SHOP CONTACTED LOCAL KIA DEALERSHIP, WAS TOLD THEY WARRANT ENGINES WITH THESE CONDITIONS. THEY HAVE A NUMBER OF VEHICLES WAITING TO BE REPAIRED ALREADY, SUGGESTED CALLING A DEALER OUT OF TOWN FOR REPAIRS.

  12. Exterior lighting, Jul 30, 2019

    LOW BEAM LIGHTS ARE VERY DULL WHILE DRIVING AT NIGHT (LENS COVERS ARE STILL CLEAR). KIA SENT AN EXTENDED WARRANTY ABOUT THE LIGHTS AND THE DEALER REPLACED A WIRING HARNESS FOR THE LIGHTS, THE LETTER ALSO STATED THEY WILL CHECK THE HEADLIGHT ASSEMBLY AND REPLACE IF THIS IS THE PROBLEM. KIA WILL NOT DO THIS REPLACEMENT FOR THE HEADLIGHT ASSEMBLY. THE WIRING HARNESS FOR THE LIGHTS DID NOT SOLVE THE PROBLEM OF VERY DULL LOW BEAM LIGHTS WHILE DRIVING AT NIGHT AND KIA WILL NOT HONOR WHAT'S IN THEIR WARRANTY LETTER.

  13. Engine, Jul 27, 2019

    OIL IS DISAPPEARING NO LEAKS!! WHEN DRIVING THE CAR GETS A VIBRATION THEN YOU BETTER CHECK THE OIL . EVERYTIME AT LEAST ONCE A WEEK WE ARE ADDING AT LLEADT 3 OR 4 QUARTS OF OIL. SEEMS TO BE SEVERAL COMPLAINTS ON HERE SAME PROBLEM WITH KIA. THIS CAR IS NO LONGER SAFE FOR US TO DRIVE HAVE AN APPT NEXT WEEK HOPE WE GET RESULTS

  14. Engine, Jul 16, 2019

    I WAS ENTERING A HIGHWAY, ACCELERATING TO GET UP TO THE SPEED OF THE TRAFFIC ON THE HIGHWAY. I NOTICED THE CAR WASN'T ACCELERATING LIKE NORMAL AND A SHORT DISTANCE AFTER ENTERING THE HIGHWAY, MY ENGINE FAILED. THE BATTERY AND OIL PRESSURE LIGHTS CAME ON AND THEN THE CHECK ENGINE LIGHT. I PULLED OVER TO THE SHOULDER AND TRIED STARTING MY CAR. IT WOULD START, BUT WOULD DIE AGAIN EVERY TIME I GOT TO ABOUT 20 MPH. I GOT IT INTO A GARAGE, WHERE THEY LOOKED AT IT THE NEXT DAY AND COULDN'T FIND ANYTHING WRONG WITH IT. I CONTINUED TO DRIVE IT BUT THE NEXT DAY, THE OIL PRESSURE LIGHT FLICKERED A COUPLE OF TIMES AS I WAS DRIVING. I CHECKED THE OIL LEVEL AND IT WAS NEARLY EMPTY. I LOOKED TO SEE HOW MANY MILES IT HAD BEEN SINCE MY LAST OIL CHANGE AND IT WAS ABOUT 1,500 MILES. IN ALL THE TIMES I'VE HAD MY OIL CHANGED, NO ONE HAS EVER TOLD ME THE OIL WAS LOW. THERE WERE NO OIL DRIPS ON MY GARAGE FLOOR. IT SEEMS TO BE BURNING THE OIL IN THE ENGINE. WHEN I ADDED 3 QUARTS OF OIL, STEAM WAS COMING OUT OF THE OPENING EVEN THOUGH I ONLY DROVE APPROXIMATELY 1 MILE.

  15. Exterior lighting, Jul 9, 2019

    THE WIRING IN THE HEADLAMP ASSEMBLY IS FAULTY.THIS IS A KNOWN ISSUE ACROSS DEALERS AND AFTERMARKET SHOPS. HEADLIGHTS APPEAR VERY DIM AND GIVE OUT LOW OR NO LIGHT. IT'S NOT THE BULBS. THE WHOLE HEADLAMP NEEDS TO BE RECALLED FOR WIRING ISSUES.

  16. Exterior lighting, Jul 8, 2019

    SOMETIME TOWARD THE END OF 2017, I NOTICED THAT MY DOME LIGHT NO LONGER ILLUMINATED WHEN THE DOORS WERE OPENED. I CAN STILL USE THE INTERIOR LIGHTS MANUALLY, THOUGH THIS USUALLY LEADS TO FORGETTING AND LEAVING THEM ON. I LIVE IN WA, IT IS OFTEN DARK AROUND 4 PM AND GREY THROUGHOUT THE DAY. I FEEL THIS IS A HUGE SAFETY ISSUE, AS I CANNOT SEE WHO IS IN MY CAR BEFORE ENTERING WHEN IN A PARKING LOT. ALSO, MY 5-YEAR-OLD HAS A HARD TIME BUCKLING HER OWN CAR SEAT BELT SINCE SHE CANNOT SEE THE BUCKLE. THIS IS AN INCONVENIENCE AND WITH CRIME RATES RISING, IT MAKES ME FEEL UNCOMFORTABLE GOING OUT ALONE, KNOWING THAT NOBODY CAN SEE WHAT IS GOING ON WHILE I AM BUCKLING HER IN. THE CHANCES OF BEING MUGGED OR WORSE GO UP, MY SAFETY IS WORTH THE $400, HOWEVER, I SHOULD NOT HAVE TO PAY TO HAVE A MALFUNCTION IN THE VEHICLE FIXED. THE REASON I FEEL THIS SHOULD BE A RECALL IS BECAUSE OF THE 3 KIA'S WE OWN, 2 OF THEM HAVE THIS SAME ISSUE OF THE INTERIOR LIGHTS ONLY WORKING MANUALLY AND NOT ACTIVATED WITH OPENING THE DOOR. MY WIFE'S 2014 KIA SORENTO DOME LIGHT STOPPED WORKING WHEN THE DOORS WERE OPENED AROUND DECEMBER OF 2018. BOTH OF US HAVE OVER 60,000 MILES ON OUR VEHICLE AT THE TIME OF THE MALFUNCTION. I WAS QUOTED OVER $400 TO HAVE THIS REPAIRED. WHEN LOOKING AT FORUMS, IT LOOKS AS THOUGH IT IS A CONNECTION THAT WIGGLES LOOSE. I AM SURE THAT IF 2 OF OUR KIA'S HAVE THIS ISSUE, IT IS HIGHLY LIKELY MANY MORE KIA OWNERS HAVE THE SAME ISSUE. KIA SHOULD BE RESPONSIBLE TO FIX THIS SAFETY ISSUE.

  17. Exterior lighting, Jul 2, 2019

    TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT RECEIVED AN UNKNOWN RECALL LETTER FROM THE MANUFACTURER REGARDING THE HEADLIGHT ASSEMBLY. THE CONTACT TOOK THE VEHICLE TO KIA OF NEW BERN (1715A US-70, NEW BERN, NC 28560, (252) 638-6161) AND THEY STATED THAT THE RECALL WOULD NOT BE HONORED BECAUSE THE VEHICLE WAS NOT UNDER WARRANTY. THE MANUFACTURER STATED THAT THEY WERE NOT TRAINED ON THIS ISSUE AND THE RECALL WOULD NOT BE VALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  18. Engine, Jun 29, 2019

    THE VEHICLE WAS MOVING AND STARTED TO SHAKE AND CHECK ENGINE STARTED FLICKER AND HEARD RATTLING. THE CAR THEN STARTED TO SLOW DOWN AND JERKING. I'VE READ ABOUT SEVERAL RECALLS INVOVLING 2011-2015 KIA'S HAVING ENGINE RECALLS BUT MY VIN HAS NOT HAD A RECALL FOR MY CAR, WHICH I AM VERY UPSET BECAUSE MY IMPRESSION OF KIA IS RELIABLE UP TO THIS POINT. I HAVE KEPT UP WITH ALL MY MAINTENANCE SUCH AS REGULAR OIL CHANGES AND PERFORMING DIAGNOSTIC TEST TO ENSURE MY VEHICLE IS RUNNING SMOOTHLY AND SAFELY. I HOPE YOU GUYS CAN RESOLVE THIS ISSUE AND MAKE A RECALL FOR MY ENGINE FAULTY, WHICH IS ESTIMATED AT 6K TO FIX.

  19. Electrical system, Jun 28, 2019

    HAVING PROBLEMS WITH ELECTRICAL SYSTEM/SHORTAGE IN 2011 KIA OPTIMA. WHILE IN MOTION, DRIVER SIDE DOOR UNLOCKS, INTERIOR LIGHTS COMES ON AND OFF AND DOOR/DOORS OPEN LIGHT COMES ON.

  20. Engine, Jun 13, 2019

    THE COOLANT SENSOR IN MY CAR IS READING THAT MY COOLANT IS -38 DEGREES. MY TRANSMISSION ALSO SHIFTS EXTREMELY HARD TO WHERE YOU ARE JERKED EITHER FORWARD OR BACKWARDS. THIS HAPPENS WHEN SHIFTING TO AND FROM PARK AND WHILE DRIVING.

  21. Engine, Jun 13, 2019

    TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO SUSSMAN KIA (1940 JENKINTOWN RD, JENKINTOWN, PA 19046) WHERE IT WAS DIAGNOSED THAT THE FAILURE OCCURRED DUE TO LACK OF MAINTENANCE (OIL CHANGES). THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING); HOWEVER, THE DEALER INFORMED THE CONTACT THAT THE ENGINE WAS ALRIGHT IN JANUARY OF 2018. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

  22. Electronic stability control (ESC), Engine, Fuel/propulsion system, Jun 11, 2019

    BOUGHT THE CAR JANUARY OF 2018.28 DAYS OF HAVING THE VEHICLE AND I GOT A FLAT TIRE AND COME TO FIND OUT MY STRUT WAS NEVER PROPERLY INSTALLED AND THATS WHAT POPPED MY TIRE.DAN OBRIEN TRIED TO DENY HAVING A WARRANTY TO FIX THE CAR SAYING IT WAS MY FAULT.IT WAS COVERED UNDER WARRANTY. I HAD TO BUY THE NEW TIRE. WHEN THE RECALL FOR THE ENGINE CAME OUT,I TOOK MY CAR RIGHT IN. THEY PASSED IT. IN SEPTEMBER WHILE DRIVING HOME FROM MY DAUGHTERS 2 MONTH APPOINTMENT THE CAR JUST LOST ALL POWER AND MY ENGINE LIGHT CAME ON & CAR WOULD NOT START DAUGHTER WAS PRESENT.ENGINE HAD LOCKED UP THEY REPLACED THE LONG BLOCK UNDER THE SC147 RECALL 11/30/18 RECALL SC165, ECU UPGRADE. ON 2/11/19 I HAD THE INSPECTION FOR RECALL SC172 CAR PASSED.3/21/19 NO WARNING ENGINE LIGHT CAME ON & STAYED.P1326 ENGINE CODE CAR WENT INTO LIMP HOME MODE,DAUGHTER WAS PRESENT. ENGINE LIGHT FLASHED,GOT TOWED.3/26/19 KIA TOLD ME IT WAS DUE TO THE PREVIOUS RECALL,IT WAS MY KNOCK SENSOR. THEY REPLACED UNDER WARRANTY.5/22/19 FRONT RIGHT SIDE WHEEL BEARING WENT BAD,KIA WOULDNT COVER,SAME SIDE STRUT ISSUE OCCURED ON.6/6/19 I WENT TO ACCELERATE ON BYPASS AND LOST ALL ENGINE CONTROL,I WAS ABLE TO COAST. NO WARNING LIGHTS CAME ON.PUT IN PARK, OIL LIGHT,BATTERY & EPS CAME ON & OFF. TURNED CAR OFF & ON.CAR WOULD DRIVE BUT WITH HESITATION AND LITTLE POWER.6/8/19 I WENT TO ACCELERATE ON BYPASS AND CAR LOST POWER. 6+ CARS BEHIND ME ,MY CAR BLOCKED THE ROAD.RESTARTED CAR,WENT TO TAKE OFF AND THE CAR BEGAN TO VIBRATE JOLT AND I COULDNT GET OUT OF THE WAY,I HAD TO GO INTO THE OTHER LANE BECAUSE I WAS BLOCKED.STEERING WHEEL LOCKED UP, BRAKES LOST POWER & I ALMOST HIT THE GUARD RAIL.DAUGHTER WAS PRESENT. 6/10/19 KIA TOLD ME IT WAS MY THROTTLE BODY SENSOR NOT COVERED. BOUGHT CAR WITH OVER 79K,NOW AROUND 101K.IM SCARED FOR MY DAUGHTERS LIFE & MINE IT WILL CATCH ON FIRE AT ANYTIME WITH ALL THE SYMPTOMS.

  23. Engine, Jun 5, 2019, fire

    TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT INDICATED THAT SMOKE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT AND THE ENGINE COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC WHO DIAGNOSED THAT THE ENGINE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER AND LOCAL DEALER (UNKNOWN) WERE NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT THE VEHICLE WAS TESTED PRIOR TO THE FAILURE UNDER AN UNKNOWN RECALL FOR THE ENGINE SEIZING BUT SHE WAS INFORMED BY THE MECHANIC THAT HER VEHICLE DID NOT HAVE THE RISK OF A FAILURE. THE FAILURE MILEAGE WAS 100,000. *BF *JB

  24. Steering, Jun 4, 2019

    TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 25 MPH, CLICKING AND KNOCKING NOISES WERE HEARD FROM THE STEERING WHEEL AREA WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO KIA OF BEDFORD (440-735-4000, LOCATED AT 18180 ROCKSIDE RD, BEDFORD, OH 44146) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS) AND AN UNKNOWN RECALL. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE CLICKING AND KNOCKING NOISES. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

  25. Air bags, Engine, Jun 4, 2019

    TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING 80 MPH, THE OIL LIGHT ILLUMINATED AND THE CONTACT HEARD A LOAD CLUNKING NOISE. THE ENGINE SEIZED AND THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 18V363000 (AIR BAGS) AND 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS THE ORIGINAL OWNER AND DID NOT RECEIVE EITHER RECALL LETTER FROM THE MANUFACTURER. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 109,000.