2011 Kia Optima
Problems, recalls and owner-reported issues
Engine is the leading concern among 593 owner complaints filed for this model year. This is the 5th highest complaint count among 20 Optima model years with reports.
Of the 2011 reports, 23 involved a crash and 33 involved a fire. 19 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Air bags, air bag/restraint control moduleJun 1, 2018
Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.
If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.
Campaign 18V363000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Campaign 13V114000 on NHTSA.gov
Representative owner complaints
593 reports, newest first.
Steering, Jan 2, 2020
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHEN THE CONTACT TURNED THE STEERING WHEEL, IT WOULD NOT TURN SMOOTHLY AND THERE WAS A DELAY IN THE VEHICLE RESPONDING WHEN MAKING TURNS. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT PAID TO HAVE THE FRONT END REPLACED AND BELIEVED THAT THE RACK AND PINION, TIE ROD, AND STRUTS WERE THE CAUSE OF THE FAILURE. WHEN THE CONTACT RETRIEVED THE VEHICLE FROM THE INDEPENDENT MECHANIC, THE FAILURE RECURRED. THE CONTACT RESEARCHED ONLINE AND DISCOVERED HOW TO RESOLVE THE FAILURE WITH A $2.00 PART FOR THE STEERING PLASTIC COUPLER; HOWEVER, THE COST TO REPAIR THE VEHICLE WAS OVER $1,000. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS UNKNOWN.
Engine, Dec 29, 2019
AS I WAS DRIVING DOWN THE ROAD ON MY WAY HOME MY CAR LOST POWER SO I HAD TO PULL OVER TO THE SIDE OF THE ROAD AFTER A CAR ALMOST HIT ME FROM NOT BEING ABLE TO ACCELERATE IN THE MIDDLE OF THE ROAD. I THEN TURNED MY CAR OFF AND IT WOULD NOT TURN BACK ON.
Power train, Dec 28, 2019
RECENTLY WHEN I HIT ABOUT 103,000 MILES MY 2011 KIA OPTIMA 2.0 TURBO TRANSMISSION HAS BEEN ACTING STRANGE. WHEN DRIVING FOR A LITTLE WHILE AND COMING TO A COMPLETE STOP AS I'M PULLING OFF ACCELERATING THE CAR JERKS MAKE AND WON'T ACCELERATE PAST 40 MPH. AFTER DOING ACOUPLE RESEARCH I WAS TOLD IT'S THE TRANSMISSION TEMPERATURE SENSOR. I. BELIEVE THIS IS A SERIOUS PROBLEM DUE TO THE FACT AS YOUR PULLING OFF AFTER THE COMPLETE STOP IT JERKS SO HARD YOU JERK SO HARD WITH THE CAR. ALSO IF ANYBODY IS BEHIND YOU AND IT DOES THAT SUDDEN JURK IT CAN CAUSE AN ACCIDENT BECAUSE THE DRIVER BEHIND YOU ISN'T AWARE BECAUSE IT'S NOT LIKE YOUR HITTING THE BREAKS. I ALSO SEARCHED ONLINE THAT THIS MODEL AND YEAR CAR HAS TWO OPEN RECALLS FOR ENGINE AND TRANSMISSION PROBLEMS (UNKNOWN).
Air bags, Traction control system, Dec 19, 2019, crash
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE THE CONTACT'S VEHICLE WAS STATIONARY, ANOTHER VEHICLE REVERSED INTO THE FRONT OF HER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE AIR BAG AND TRACTION WARNING INDICATORS WERE ILLUMINATED. THE CONTACT SUSTAINED A CONCUSSION, NECK INJURY, AND CONVERGENCE INSUFFICIENCY TO THE LEFT EYE. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE VEHICLE WAS TAKEN TO KIA OF BEDFORD (LOCATED AT 18180 ROCKSIDE RD, BEDFORD, OH 44146, (440) 735-4000) WHERE THEY REPLACED THE BUMPER AND STATED THAT AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS REPAIRED FOR CRASH PARTS, BUT NOT FOR THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Engine, Dec 18, 2019
I WAS DRIVING DOWN THE ROAD, NO WARNING LIGHTS CAME ON. OIL PRESSURE GAUGE WAS NORMAL AND THE CAR JUST STOPPED. MADE NO NOISES, JUST STOPPED. TECHNICIAN PULLED OIL PAN AND STATED THAT HUNKS OF METAL FELL OUT AROUND THE BEARINGS.
Exterior lighting, Dec 14, 2019
THE LOW BEAM HEADLIGHTS ARE SO DIM THEY'RE BARELY VISIBLE AT NIGHT. THE REFLECTIVE COATING INSIDE THE LIGHT HOUSING FLAKES FROM GETTING HOT. THIS SHOULD BE RECALLED
Exterior lighting, Dec 14, 2019
MY KIA 2011 INTERIOR DOME LIGHT GOES ON & OFF WHILE DRIVING. IT'S DANGEROUS AT NIGHT BECAUSE THE LIGHT GOES ON & OFF WHILE DRIVING
Exterior lighting, Dec 12, 2019
MY COLLEGE STUDENT DAUGHTER DRIVES THE VEHICLE AND IS UNABLE TO SEE SUFFICIENTLY AT NIGHT WHILE DRIVING. THE LIGHTS ARE TOO DIM TO SAFELY SEE AT NIGHT. THE CAR WAS TAKEN TO THE LOCAL KIA DEALERSHIP AND WE WERE TOLD IT WOULD BE $1,000 TO REPAIR THE WIRING PROBLEM THAT IS WELL KNOWN TO THE DEALERSHIP. WE WERE UNABLE TO AFFORD TO MAKE THE REPAIR AND THE DEALERSHIP TOLD HER TO DRIVE WITH HER BRIGHT LIGHTS ON WHILE DRIVING AT NIGHT WHICH COULD CAUSE OTHER DRIVERS ISSUES.
Engine, Dec 4, 2019
ENGINE SEIZED UP WHEN DRIVING DOWN THE ROAD WITH NO WARNING. I HEARD KNOCKING, WOULD NOT ACCELERATE AND OIL LIGHT WAS FLASHING PERIODICALLY DAYS BEFORE BUT NEVER STAYED ON SOLID. NO PRIOR MECHANICAL ISSUES AND ALL SERVICING KEPT UP TO DATE.
Exterior lighting, Nov 21, 2019
LOW BEAM HEAD LIGHTING IS VERY VERY POOR.
Steering, Nov 12, 2019
STEERING WHEEL MAKES CLICKING SOUND WHEN IT IS TURNED, ADDITIONALLY, THE PART BEHIND THE STEERING WHEEL RATTLES A LOT, ALMOST AS IF ITS LOSE. THE CLICKING HAPPENS WHEN I ATTEMPT TO TURN RIGHT OR LEFT AND THE RATTLING HAPPENS WHEN THE CAR IS IN MOTION.
Exterior lighting, Engine, Nov 3, 2019
HEADLIGHTS ARE SO DIM YOU CAN BARELY SEE USING LOW BEAM LIGHTS AND HIGH BEAMS ARE BARELY BRIGHTER THAN REGULAR BEAMS ON OTHER CARS. HAVE REPLACED THE HEADLIGHT BULBS 4 TIMES AND IT HAS NEVER CHANGED THE PROBLEM. ENGINE SEIZED UP WITH NO WARNING OR MECHANICAL SIGNS WHEN DRIVING DOWN THE ROAD.
Electrical system, Other or unspecified, Engine, Oct 28, 2019
I WAS ON I 95 YESTERDAY IN THE EVENING HEADING HOME AND ALL OF SUDDEN MY CAR WENT TO SHAKING IN THE ENGINE LIGHT WAS BLINKING ON AND OFF I PULLED OVER TO THE SIDE OF THE ROAD TO STOP THE CAR AS I PULLED OVER ON THE SIDE OF THE ROAD I SAT IN THE CAR WHILE THE CAR WAS STILL RUNNING PART IN THE CAR CUT OFF BY ITSELF END IT ALL THE SUDDEN STARTED MAKING A KNOCKING SOUND ONCE I TURN THE CAR BACK ON.
Engine, Oct 16, 2019
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT EXCEED 40 MPH AND AN ABNORMAL NOISE WAS HEARD. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN OIL LEAK BECAUSE SHE WAS CONSTANTLY ADDING OIL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO NALLEY KIA (7849 MALL PKWY, LITHONIA, GA 30038, (678) 374-3820) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER STATED THAT THE OIL FILTER, ENGINE AIR FILTER, AC REFRESHER, AND TRANSMISSION NEEDED TO BE SERVICED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE HAD LOW COMPRESSION AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Air bags, Oct 11, 2019, crash
I HAD A FRONT END ACCIDENT ON 1 OCT 2018. MY AIRBAGS DID NOT DEPLOY. I RECEIVED RECALL NOTICE ON 18 OCT 2018. I HAVE CONTACTED KIA CONCERNING THIS MATTER SEVERAL TIMES, THEY WILL NOT RESPOND TO ME.
Electrical system, Service brakes, Oct 9, 2019
WHILE PARKED IN VARIOUS LOCATIONS (ON STREET, AT GAS PUMP, IN PARKING LOTS), AND ON ABOUT 8-10 OCCASIONS, I WAS UNABLE TO GET THE CAR TO START AFTER DEPRESSING THE BRAKE AND START BUTTON ON MY CAR. ALL THE LIGHTS LIT UP ON THE INSTRUMENT PANEL AND THE RADIO WENT ON AS WELL - THE REST OF THE CAR ELECTRICAL SYSTEM WORKED FINE. THE BRAKE PEDAL BECAME VERY STIFF AND WAS HARD TO DEPRESS. I PUT MY KEY FOB INTO THE BYPASS IN THE TRUNK AND IT STILL WOULD NOT START. THE ONLY WAY TO GET THE CAR TO START WAS TO DEPRESS THE STIFF BRAKE PEDAL, THEN SHIFT FROM P TO D AND BACK AGAIN. THEN THE BRAKE PEDAL SEEMED TO LOOSEN UP AND I WAS ABLE TO START THE CAR SUCCESSFULLY. I HAD RESEARCHED THE REMEDY THROUGH YOU TUBE. THE FIRST TIME IT HAPPENED WAS OCTOBER 2, 2018 AND IT HAS HAPPENED ABOUT 8-10 TIMES SINCE THEN. I HAVE A VIDEO OF THE PROBLEM, BUT NOT OF THE SOLUTION THAT I FOUND ONLINE, THEREFORE I AM UNABLE TO ATTACH ANY DOCUMENTATION. I NOTICED THAT THE REPLACEMENT OF THE BRAKE SWITCH WAS "VOLUNTARY" NHTSA # 13V-114, BUT FEEL THAT THIS SHOULD BE A MANDATORY FIX INSTEAD SINCE IT HAS HAPPENED SO OFTEN TO ME. JUST LAST WEEK WHEN IT HAPPENED AGAIN, I REMEMBERED WHAT TO DO QUICKLY AS I WAS STUCK IN A LONG LINE AT THE GAS STATION JUST LAST WEEK, WITH CARS HONKING AT ME TO MOVE WHEN I COULD NOT. IT HAPPENED TO ME THE LAST TIME JUST YESTERDAY 10/8/2019 INSIDE MY GARAGE. PLEASE LOOK INTO MAKING THIS A MANDATORY RECALL. I WILL BE CONTACTING MY LOCAL DEALER THIS WEEK AS WELL. THANK YOU.
Exterior lighting, Electronic stability control (ESC), Oct 9, 2019
MY ELECTRONIC STABILITY CONTROL LIGHT CAME ON AFTER PRESSING THE BRAKE ON A WET STREET WHILE MY VEHICLE WAS IN MOTION. THE NEXT DAY I WENT TO GET A OIL CHANGE AND NOTICED THAT MY TAIL LIGHTS DID NOT WORK WHEN I PRESSED THE BRAKES. MY TAIL LIGHTS WORK BUT THE TAIL LIGHTS DID NOT. I CHANGED THE BULBS AND THE PROBLEM STILL PERSISTED. I ALSO CHANGED THE BRAKE LIGHT PEDAL SWITCH BUT THAT DID NOT FIX THE PROBLEM. MY TURN SIGNAL LIGHTS FAIL TO WORK ALL THE TIME.
Steering, Oct 7, 2019
MY 2011 KIA OPTIMA EX STARTED MAKING A LOUD RATTLING SOUND IN THE STEERING COLUMN AREA. ANY LITTLE BUMP OR DIP MADE IT WORSE AND MUCH LOUDER. THIS PROBLEM IS ONLY GETTING WORSE AND THE STEERING FEELS VERY UNSAFE. I NOTICED THIS WHEN I WAS DRIVING ON THE FREEWAY.
Engine, Oct 4, 2019
METAL SHAVINGS IN OIL AND ENGINE IS KNOCKING
Engine, Oct 2, 2019
DRIVING TO WORK AND MY CAR WAS MAKING A KNOCKING SOUND. IT STARTED TO SPUTTER AND I WAS TRYING TO PULL OVER AND IT JUST SHUT OFF.
Steering, Sep 30, 2019
I HAVE A 2011 KIA OPTIMA WITH 53,000 MILES. I HAVE RECENTLY NOTICED A NOISE IN THE STEERING COLUMN. IT HAS BEEN REPORTED BY OTHERS TO BE DEFECT FROM A CHEAP PLASTIC PART . I AM READING THAT THIS PROBLEM COULD RESULT IN A LOSS OF LIFE. YOU CAN HEAR THE POPPING SOUND WHEN TURNING CORNERS, LEFT AND RIGHT.
Exterior lighting, Sep 27, 2019
I HAVE 2011 KIA OPTIMA SX WITH HID HEADLIGHTS AND THEY HAVE BEEN DIM FOR A LONG TIME. THEY BECAME NOTICEABLY DIM IN 2015 AND HAVE EVER SINCE BEEN DIM AND HAVE HAD A NOTICEABLE CHANGE IN THE LIGHT PATTERN. THIS IS NOT CAUSED BY FOGGY OR YELLOWING PLASTIC AS THE HEADLIGHTS HAVE BEEN PROTECTED BY A CLEAR PLASTIC PROTECTIVE "STICKER BRA" EVER SINCE THE CARE WAS PURCHASED NEW IN JULY 2011. THE HEADLIGHTS ARE EXPERIENCE THE SAME ISSUE AS OTHER OWNERS OF THE CAR, DETERIORATION OF THE INTERNAL REFLECTOR FOR THE HID HEADLIGHT. AS A RESULT THE LIGHT PATTERN BECOMES ALTERED OR DIM. IT IS DANGEROUS TO DRIVE AT NIGHT WITH THIS CAR. THE HEADLIGHT HAVE BEEN REPLACED WITH NO IMPROVEMENT IN THE LIGHTING OUTPUT OR PATTERN. THIS IS SIMILAR CONSISTENT WITH MANY OWNERS OF THE SAME MODELS. KIA HAS ISSUED A WARRANTY EXTENSION BUT THE DEALER NEEDS TO PROVIDE A VIDEO THAT SHOWS FLAKING OF THE REFLECTOR BETWEEN THE SPACE WHERE THE BULB IS AND THE CLEAR LENS CAP. THIS IS NOT THE REFLECTOR BEHIND THE BULB THAT WOULD AFFECT THE LIGHT PATTERN. DEALERS DO NOT LOOK AT THE LIGHT PATTERN AS IT IS NOT PART OF THE DIAGNOSTIC STEPS. THEY ONLY LOOK FOR FLAKING OF THE REFLECTOR BETWEEN THE SPACE WHERE THE BULB IS AND THE CLEAR LENS CAP WHICH WOULD SEEM TO BE MORE COSMETIC THEN FUNCTIONAL.
Engine, Sep 26, 2019, fire
TL* THE CONTACT OWNED A 2011 KIA OPTIMA. WHILE DRIVING 60 MPH, THE CONTACT NOTICED AN OFF DUTY POLICE OFFICER WHO FLAGGED THE VEHICLE DOWN AND INFORMED HIM TO PULL OVER BECAUSE FLAMES WERE PRESENT UNDERNEATH THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER OF THE ROAD AND EXITED THE VEHICLE AS IT BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BY AN INDEPENDENT MECHANIC TO THE CONTACT'S RESIDENCE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE INSURANCE COMPANY DEEMED THE VEHICLE DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 152,442.
Electrical system, Exterior lighting, Sep 22, 2019, fire
RIGHT LOW BEAM NEEDED CONSTANT CHANGING (1 EVERY 4-6 MONTHS). WITHIN THE LAST 6 MONTHS, I HAD CHANGED THE BULB, 2 WEEKS LATER, THE LOW BEAM LIGHT WAS NOT WORKING AGAIN. NOTICED A WHITE FILM ON INSIDE OF LIGHT ASSEMBLY. UPON INVESTIGATION, I DISCOVERED THE WIRING CAUGHT FIRE AND MELTED THE CONNECTOR FOR THE LIGHT BULB. I PURCHASED A NEW ASSEMBLY, ONLY TO HAVE THE EXACT SAME THING HAPPEN. THIS IS A HUGE SAFETY CONCERN. FIRSTLY, THE LOW BEAM LIGHTING IS ABSOLUTELY HORRIBLE IN THIS CAR TO BEGIN WITH, NOW I'M RUNNING OFF OF ONE LIGHT. AFTER LOOKING INTO COMPLAINTS ONLINE, I SEE THIS PROBLEM IS PREVALENT ACROSS THE BOARD WITH THIS CAR. KIA IS A MULTI MILLION DOLLAR COMPANY, YOU NEED TO STAND BEHIND YOUR PRODUCT AND HAVE THE MINDSET OF PUTTING YOUR CUSTOMERS SAFETY AS A PRIORITY. I WORK AS A FIREFIGHTER/EMT AND I'D HATE TO ARRIVE ON SCENE OF SOMEONE THAT WAS KILLED DUE TO KIA'S FAULTY UNSAFE PRODUCT. ESPECIALLY OF ONE THAT COULD BE PREVENTED BY FIXING THESE PROBLEMS THAT YOU KNOW IS A MANUFACTURER DEFECT. SHAME ON YOU KIA FOR PUTTING PEOPLE AT RISK.
Electrical system, Exterior lighting, Sep 19, 2019
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS ILLUMINATED TOO LOW AT NIGHT. THE CONTACT REPLACED THE BULBS; HOWEVER, THE FAILURE RECURRED. THE CONTACT READ THAT THE HOUSING FOR THE LOW BEAM HEADLIGHTS WERE BURNING OUT DUE TO THE RECEPTIVE STRIP MELTING WHEN THE FRONT BEAMS WERE BEING USED. THE CONTACT TOOK THE VEHICLE TO HAGERSTOWN KIA (LOCATED AT 10307 AUTO PLACE, HAGERSTOWN, MD 21740, 866-404-6114) WHERE IT WAS CURRENTLY BEING DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.