2012 Kia Optima
Problems, recalls and owner-reported issues
Engine is the leading concern among 919 owner complaints filed for this model year. This is the 3rd highest complaint count among 20 Optima model years with reports.
Of the 2012 reports, 25 involved a crash and 77 involved a fire. 34 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Structure, body, roof and pillarsAug 1, 2022
Kia America, Inc. (Kia) is recalling certain 2012-2013 Optima vehicles. The right and left headliner plates may not be secured properly, which can result in the plates detaching in the event of a side curtain air bag deployment.
A plate that detaches during a crash may strike an occupant, increasing their risk of injury.
Dealers will secure the headliner plates, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC245.
Campaign 22V560000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Air bags, air bag/restraint control moduleJun 1, 2018
Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.
If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.
Campaign 18V363000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Representative owner complaints
919 reports, newest first.
Engine, Aug 26, 2019
ON AUG 2ND I WAS DRIVING THRU UTAH ON MY WAY TO TN. I CAR STARTING HAVING SOME SPUTTERING/HESITATION ISSUES WHEN GOING FROM A COMPLETE STOP. I THERE WAS NO WARRING ON MY INSTRUMENTAL PANEL. ALL ELECTRONICS (AC, RADIO, ETC) WERE WORKING FINE. I CONTINUED ON AND SHORTLY THERE AFTER MY CAR STARTED NOT ACCELERATING AT ALL WHILE DRIVING DOWN A MAJOR FREEWAY. I HAD NO POWER AT ALL. STILL NO WARRING ON THE PANEL. I MANAGED TO GET OFF THE FREEWAY AND BARELY MADE IT TO A SIDE STREET NEAR A GAS STATION. I WAS ALMOST HIT DUE TO THE FACT I COULDN'T ACCELERATE MY CAR. I PRELIMINARY INSPECTION OF THE CAR BY A MECHANIC REVELED THAT I HAD A BLOWN MOTOR. I GOT IT TOWED FROM THE MECH SHOP TO THE DEALERSHIP, AND BEGAN WORKING WITH KIA CONSUMER AFFAIRS. AT PRESENT I AM BEING TOLD THAT THIS IS A MAINTENANCE ISSUE AND NOT PART OF KIA'S MOTOR ISSUES. HOWEVER I ALWAYS GET MY OIL CHANGED WITH FULL SYNTHETIC OIL AND A KIA OIL FILTER. THIS IS DONE ABOUT EVERY 5K MILES. ADDITIONALLY I HAD KIA DO THE 90K MILE RECOMMENDED SERVICE ON THE CAR. THIS IS NOT A MAINTENANCE ISSUE AND SO FAR KIA HAS REFUSED TO FIX OR ACKNOWLEDGE THEIR POOR MANUFACTURING OF THIS TURBO GDI MOTOR.
Vehicle speed control, Aug 24, 2019
THE GAS PEDDLE STOPS WORKING AND THE VEHICLE DECELERATES AS YOU ARE IN MOTION. AFTER STEPPING ON THE PEDDLE A FEW TIMES IT BEGINS TO ACCELERATE AGAIN.
Service brakes, Aug 16, 2019
WHILE DRIVING THE VEHICLE BEGAN TO DECELERATE (BRAKE) ON ITS OWN. WHEN I PRESSED ON THE GAS PEDAL THE CAR WOULD NOT ACCELERATE. I WAS ALMOST REAR ENDED WHEN I ATTEMPTED TO MERGE INTO TRAFFIC BECAUSE MY CAR IMMEDIATELY BEGAN TO DECELERATE WHILE PRESSING THE GAS PEDAL. IT HAPPENED ONCE AGAIN WHILE DRIVING ON THE INTERSTATE AT ABOUT 65 MPH AND WITHIN SECONDS DECELERATED TO ABOUT 40 MPH WITHOUT EVER PRESSING THE BRAKE PEDAL. THE BRAKE LIGHTS ARE ON EVEN WHEN THE CAR IS TURNED OFF. DUE TO THIS IT APPEARS MY "TRACTION CONTROL" WARNING INDICATOR BECOMES ILLUMINATED. I AM AWARE THAT A RECALL WAS ISSUED FOR THIS EXACT SAME THING BUT ONLY FOR THE 2012-2014 KIA FORTE (RECALL NUMBER 17V773000). THIS IS A MAJOR SAFETY ISSUE/HAZARD FOR WHICH THE RECALL NEEDS TO BE EXTENDED TO THE 2012 KIA OPTIMA AS WELL.
Exterior lighting, Aug 13, 2019
ABOUT 4 YEARS AGO THE HEADLIGHTS ON MY 2012 KIA OPTIMA SX STARTING GETTING DIM. I TOOK IT IN TO THE DEALER AND THEY REPLACED BULBS WHICH MADE NO DIFFERENCE. I TOOK IT IN AGAIN ABOUT 2 YEARS AGO BECAUSE IT WAS BECOMING DIFFICULT TO SEE AT NIGHT. THEY COULDN'T FIGURE OUT THE PROBLEM. THEY HAD MY CAR OVERNIGHT SO THE SERVICE TECH DROVE IT THAT EVENING TO SEE HOW BAD IT WAS. HE TOLD ME THAT HE TURNED UP A DARK ROAD, TURNED THE CAR AROUND, FLIPPED THE HIGH BEAMS ON SO HE COULD FIND HIS WAY BACK TO THE DEALERSHIP. HE TOLD ME THAT IT SCARED THE YOU-KNOW-WHAT OUT OF HIM AND HE WAS SORRY BUT ALL HE COULD DO IS REPLACE THE ENTIRE HEADLIGHT ASSEMBLIES AND IT WOULD COST ME $2500.00! I WENT ONLINE TO SEE IF OTHERS WERE HAVING THIS PROBLEM AND I SEE HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM. I NO LONGER DRIVE THE CAR AT NIGHT AND HAVE TO RELY ON MY HUSBAND FOR TRANSPORTATION AFTER DARK. I MIGHT TRY TO TRADE THE CAR IN FOR SOMETHING WITH REAL HEADLIGHTS BUT I'M AFRAID THAT I WON'T BE ABLE TO TRADE IT IN THIS CONDITION. I DID FIND A TBS #ELE181 THAT SAYS IT'S PART OF A WARRANTY EXTENTION WTY014 THAT REPLACES THE HEADLIGHTS FOR THIS VERY CONDITION ON MY CAR MODEL AND YEAR BUT WHEN I CALLED THE DEALERSHIP THEY SAID IT ONLY APPLIES TO KOREAN MADE VEHICLES. MINE IS AN AMERICAN MADE KIA THAT, OBVIOUSLY, HAS THE SAME ISSUE. WHY WOULDN'T ALL KIA OPTIMAS WITH THIS EXTREMELY HAZARDOUS PROBLEM BE ELIGIBLE FOR THIS WARRANTY EXTENSION? HELP! I'M AT MY WITS END!
Engine, Aug 13, 2019
WE WERE DRIVING DOWN THE HIGHWAY AND THE CAR STARTED ACTING FUNNY. IT SAID TO PULL OVER AND STOP DRIVING. IT WAS A VERY HOT AND HUMID DAY AND WE THOUGHT THE MOTOR WAS JUST HOT. WE STARTED GOING AGAIN AND IT SEEMED OKAY. WE MADE IT TO OUR DESTINATION OKAY WE DROVE GOING HOME THE ENGINE STARTED ACTING UP WE DIDN'T MAKE IT HOME WE HAD TO GET A TOW TRUCK , THE MOTOR HAD DIED..
Visibility, Aug 9, 2019
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 60 MPH, THE PANORAMIC SUN ROOF GLASS FRACTURED AND FELL ONTO THE REAR PASSENGER SEATS. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 101,119.
Engine, Aug 8, 2019
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STARTED TO DECELERATE BEFORE IT BEGAN TO RESUME NORMAL DRIVING. THE FAILURE CONTINUED TO PERSIST THROUGHOUT THE DURATION OF THE DRIVE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED VALLEY HI TOYOTA (14612 VALLEY CENTER DR, VICTORVILLE, CA 92395, (760) 241-6484), BUT THE DEALER HAD YET TO RESPOND DESPITE NUMEROUS ATTEMPTS TO HAVE THE VEHICLE SERVICED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE CONTACT WOULD HAVE TO PAY TO HAVE HIS VEHICLE TOWED AND SERVICED AT THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.
Air bags, Engine, Fuel/propulsion system, Aug 6, 2019
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V363000 (AIR BAGS) AND 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. GERVAIS KIA (6 INDUSTRIAL AVE, LOWELL, MA 01851, (978) 454-1202) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING 20 MPH, THE CONTACT NOTICED AN ABNORMAL CLICKING NOISE COMING FROM THE STEERING WHEEL AND THE ENGINE STALLED. THE CONTACT HAD TO VEER TO THE SHOULDER OF THE ROAD TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHO CONFIRMED THAT PARTS WERE UNAVAILABLE. THE DEALER UPDATED THE ENGINE MODULE SOFTWARE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13157669. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Aug 4, 2019
WHILE DRIVING ON THE HIGHWAY MY 2012 KIA OPTIMA HYBRID SLOWED DOWN TO 45MPH AND ENGINE STARTED TO MAKE NOISES. THIS CAME WITH NO MECHANICAL WARNING, NO "CHECK ENGINE SOON" OR OTHER WARNING LIGHTS, AND HAD BEEN DRIVING PERFECTLY BEFORE IT WAS PARKED. CHECKED OIL AND OIL LEVEL WAS PERFECT. CALLED MECHANIC AND HE ASKED ME TO TAKE A CLOSE LOOK AT OIL. OIL HAD SMALL SHINY METAL SHAVINGS ON STICK THAT TRANSFERRED TO FINGERS WHEN RUBBED. HAD CAR TOWED OVER 30 MILES TO NEAREST KIA DEALERSHIP. CAR WAS DIAGNOSED WITH "ENGINE FAILURE" DUE TO ROD END BEARINGS. I AM THE 2ND OWNER OF THIS CAR THE I BOUGHT FROM A MASTER MECHANIC AT A LEXUS DEALERSHIP. WE ARE VERY METICULOUS AND TAKE VERY GOOD CARE OF OUR VEHICLES. THIS IS NOT A OWNER PROBLEM. DEALERSHIP WANTS $10,000 FOR A NEW MOTOR, $4,000 FOR A USED (ALTHOUGH THERE ARE NONE CURRENTLY B/C THERE IS A SHORTAGE), OR $6,000 TO REBUILD CURRENT MOTOR. SERVICE MANAGER WAS "SURPRISED" TO HEAR ABOUT THE METAL FLAKES AS THEY DIDN'T SEE THAT DURING THE DIAGNOSES. BOTH KIA DEALER AND KIA CORP ARE STANDING BEHIND THE NO RECALL ON HYBRIDS. SAID ALTHOUGH THE ENGINE IS THE SAME, THEY WERE MADE IN DIFFERENT FACTORIES, BUT COULD HAVE SHARED THE SAME PARTS. SERVICE MANAGER STATED, "YOU HAVE A LOT OF MILES ON THIS CAR"......146K.......I MEAN, IF I CAN NOT TRUST TO GET 150K OUT OF A KIA WHY WOULD I EVER WANT TO PURCHASE ONE AGAIN??? I ASKED HIM TO EXPLAIN HOW THIS COULD HAPPEN AND HIS RESPONSE WAS, "IT IS A MECHANICAL PIECE OF EQUIPMENT". KIA NEEDS TO STOP PUTTING BLAME ON ITS OWNERS AND TAKE RESPONSIBILITY OF THEIR FAULTILY ENGINES FOR THE HYBRIDS AS THEY HAVE ON THE NON-HYBRID MODELS. THERE ARE TOO MANY OTHER COMPLAINS HAVING THE SAME RESULTS AND STORIES FOR THIS TO BE AN OWNER PROBLEM. IT HAS BEEN A MONTH NOW, AND NO ONE IS BUDGING.
Structure, Other or unspecified, Aug 1, 2019, fire
ON 4/9/19, MY VEHICLE CAUGHT FIRE WHILE I WAS DRIVING IT FROM MY WORK ON WAY TO SIMI VALLEY FIRST KIA DEALERSHIP. I WAS ON 118 FREEWAY WESTBOUND IN SLOW LANE IN CHATSWORTH, CA. ONTO FREEWAY SHOULDER TO CALL AAA WHEN A STRANGER PULLED UP AHEAD OF ME, GOT OUT OF HIS CAR, RAN TOWARDS ME SHOUTING TO ME TO GET OUT, THE CAR WAS ON FIRE BENEATH LEVEL OF THE WINDOWS SO I COULDNT SEE THE FIRE.. I GOT OUT, IT BLEW UP, & WAS TOTALLED. NO COLLISION OCCURRED. MY WITNESS SAVED MY LIFE. HE TOOK A VIDEO.
Electrical system, Vehicle speed control, Engine, Jul 31, 2019
I HAVE A 2012 KIA OPTIMA HYBRID. DROVE GREAT AT FIRST NOW THE CAR IS OFF AND ON.. WHILE DRIVING THE CAR LUNGES OFTEN AND AS OTHERS HAVE SAID THERE IS A DELAY 2 SECOND FROM PRESSING THE GAS TO THE CAR ACTUALLY ACCELERATING. THE CAR ALSO LOSES POWER WHEN DRIVING ON THE HIGHWAY. I'VE NOTICED THE ENGINE WILL NOT CHARGE THE HYBRID BATTERY WHEN IT IS GETTING LOW AND THE CAR BECOME IMMOBILIZED UNABLE TO ACCELERATE. I HAVE HAD DASH LIGHTS ONLY APPEAR ONCE AND WHEN THE CAR WAS TAKEN TO THE DEALERSHIP THEY WERE UNABLE TO FIND THE CAUSE. THIS ISSUE IS EXTREMELY DANGEROUS TO MYSELF AND OTHERS. ATTACHED ARE A FEW PICTURES YOU CAN SEE THE HYBRID BATTERY HAD 1 BAR IT APPEARS TO BE CHARGING BUT THEN GOES TO 0 BARS BECAUSE THE BATTERY IS TRYING TO POWER THE CAR WHILE ONLY THE ENGINE SHOULD.
Engine, Jul 30, 2019
CAR MAKES A HUMMING NOISE WHEN GOING 20 TO 40 MPH
Air bags, Seat belts, Service brakes, Jul 23, 2019
I BROUGHT MY CAR TO THE DEALER ON 10/05/2018 FOR CHANGE OIL, FRONT BRAKES AND RECALL CAMPAIGN. BUT IT LOOKS IT WASN'T DONE BECAUSE THE AIRBAGS PANEL LIGHT IS ON AND THE BRAKES NEVER FEEL THIGHS LIKE WHEN YOU HAVE A JOB DONE. I LET THE DEALER KNOW ABOUT IT BUT THEY WANT TO CHARGE ME JUST TO CHECK AND FIX. WHEN BEFORE IT WASN'T LIKE THAT
Fuel system, Gasoline, Exterior lighting, Vehicle speed control, Engine, Jul 19, 2019
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE DECELERATED ON ITS OWN. WHEN THE ACCELERATOR PEDAL WAS RELEASED AND DEPRESSED AGAIN, THE VEHICLE WOULD ACCELERATE NORMALLY. IN ADDITION, WHEN ACCELERATING FROM A STOP, THE VEHICLE STARTED TO RATTLE, THE OIL WARNING INDICATOR FLICKERED, AND THE REAR BRAKE LIGHTS WOULD REMAIN ILLUMINATED WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO ATLANTA WEST KIA (LOCATED AT 1301 THORNTON RD, LITHIA SPRING, GA 30122, (678) 715-5399) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFED. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.
Steering, Jul 19, 2019
NOISE IN THE STEEING WHEN I TURN THE WHEEL IN MOTION
Engine, Jul 12, 2019
MY CAR STOPPED RUNNING AT A LARGE INTERSECTION. I HAD IT TOWED TO THE MY ASE CERTIFIED MECHANIC SHOP WHOM I HAD USED BEFORE. THE LEAD TECHNICIAN SAID THE VARIABLE VALVE TIMING SOLENOID IS FULL OF METAL AND IT SOUNDS LIKE MOTOR IS FROZE UP. THE CAR WILL NOT RUN.
Engine, Jul 10, 2019
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING THROUGH AN INTERSECTION, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS UNABLE TO RESTART. MYRTLE BEACH KIA (4811 US-501, MYRTLE BEACH, SC 29579, 843-444-8000) DIAGNOSED THAT THE MOTOR SEIZED. THE VEHICLE WAS NOT REPAIRED YET. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING), ALTHOUGH THE FAILURE WAS SIMILAR. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Engine, Jul 8, 2019
DRIVING ON THE INTERSTATE GOING ABOUT 80MPH. THE ENGINE SEIZED AND ALL THE WARNING LIGHTS CAME ON IN THE DASHBOARD. CAR LOST POWER AND HAD TO COAST TO THE SHOULDER OF THE ROAD AND USE THE EMERGENCY BREAK TO STOP. TRIED TO RESTART THE CAR RIGHT AFTER HEARD CLICKING NOISES LIKE THE CAR WAS TRYING TO TURN OVER. AFTER WAITING ABOUT 20MINS I TRIED RESTARTING AGAIN ITS STARTED WITHOUT ISSUE. AND I CONTINUED TO DRIVE TO MY DESTINATION. THE NEXT DAY DRIVING ON THE INTERSTATE AGAIN I TRIED ACCELERATING TO ABOUT 60MPH AND THE ENGINE STALLED AND I HEARD KNOCKING NOISES COMING FROM IT IMMEDIATELY. PULLED OVER AND GOT IT TOWED FROM THERE. PRIOR TO THIS I NEVER EXPERIENCED ANY ENGINE ISSUES AND NEVER HAD THE ENGINE LIGHTS COME ON. CAR ONLY HAS 44K MILES.
Engine, Jul 6, 2019
STATIONARY AT STOP LIGHT AND ENGINE LIGHT CAME ON, THEN ALL THE LIGHTS ON THE CONSOLE CAME ON AND CAR DIED. IMMEDIATELY WHITE SMOKE CAME FROM UNDER THE HOOD ON ALL SIDES OF THE CAR WITH A CHEMICAL BURNING SMELL. SMOKE CONTINUED FROM UNDER THE HOOD APPROXIMATELY 3-5 MINUTES.
Engine, Jul 4, 2019
HAVE TO PUT OIL IN MY CAR EVERY 300 MILES. CAR IS BURNING OIL EXTREMELY FAST. AFRAID THAT THE ENGINE MAY SEIZE WHILE DRIVING. HAS BEEN THAT WAY EVERY SINCE MY PURCHASE IN APRIL OF 2018.
Seat belts, Engine, Jul 3, 2019, fire
IN 2017 WE HAD THE KIA TOWED TO SELMA KIA MOTORS BECAUSE OF THE RECALL OF THE ENGINE,BECAUSE OF SHAVING IN THE ENGINE AND OUR TURBO WENT OUT AND WAS BURNING.THE CAR STOP ON US IN TRAFFIC ON A CITY STREET WE COULD OF DIED THAT DAY. THEY HAD TO ORDER THE ENGINE WHICH TOOK TWO MONTHS. THEY FINELY PUT THE NEW ENGINE IN. APRIL 2019 THE SAME THING HAPPEN AGAIN, THEY TOLD US THERE WAS SHAVINGS IN THE ENGINE ONCE AGAIN AND THE TURBO WAS OUT ALSO, THAT WAS ANOTHER DEFECTED ENGINE. THEY ALSO TOLD US WE HAD ANOTHER 10 YEAR WARRANTY ON THIS ENGINE BECAUSE IT WAS NEW. WELL THEY CALLED US AND SAID THAT THE CORPORATE OFFICE IN IRVINE TOLD KIA IN SELMA NOT TO FOX THIS CAR. WHAT IRVINE CORPORATEOFFICETRIED TO DO TO US WAS BLACK MAIL US,THEY SAID IF THE GIVE US $12 HUNDRED DALLAS THAT WE CANT GO TO THE ATTORNEY GENERAL,THE MANUFACTURING PLANT,TV OR ANY OTHER CONSUMER DEPARTMENT. WE REFUSE, THIS TYPE OF THING GOING ON. PEOPLE LIVES OR BEING TAKING BECAUSE OF THIS DEFECTED CAR. WE PAID $30,000 DALLAS FOR THAT CAR, THAT'S CLEARLY A DEFECT CAR. WE CONTACTED THE ATTORNEY GENERAL, OFFICE ONCE AGAIN AND 20/20. IT SEEM KNOW MATTER WHAT THERE IS NO HELP OUT HERE FOR THE HARD WORKING CONSUMER I'M A VETERAN ALSO, THIS IS HOW THE COUNTRY TREAT US WE FOUGHT FOR THIS COUNTRY. I NEED YOUR INPUT ON THIS SITUATION AS ASAP. SINCERELY, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Air bags, Service brakes, Engine, Jun 27, 2019
MY CAR HAS TWO RECALLS AND THE CAR STOP UNSTABLE.
Engine, Jun 24, 2019, fire
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 25 MPH, WHEN HE SAW AND SMELLED SMOKE COMING FROM THE ENGINE. THE CONTACT STATED HE WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD. THE CONTACT STATED HE OPENED THE HOOD AND SAW FIRE ON THE OIL CAP. THE POLICE DEPARTMENT EXTINGUISH THE FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND FILED A REPORT. THE CONTACT STATED HE SAW A GASOLINE LEAK ON THE ENGINE. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT CALLED GRAND KIA LOCATED AT 1950 W 104TH AVE, DENVER, CO 80234, (720) 943-1144, WERE NOTIFIED OF FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 154,000.
Suspension, Jun 23, 2019
MAKING A NOCKING NOISE ON THE STEERING WHEEL.
Steering, Jun 18, 2019
STEERING WHEEL SHIMMIES VIOLENTLY AT ABOUT 50 TO 60 MPH . THIS IS NOT AN ALIGNMENT OR WHEEL BALANCE ISSUE . I HAD A KIA SERVICE PERSON THAT WORKS IN ANOTHER DEALERSHIP AND I WAS TOLD THIS IS A KNOWN PROBLEM THAT IS NOT BEING DEALT WITH BY KIA .