2014 Kia Optima
Problems, recalls and owner-reported issues
Engine is the leading concern among 586 owner complaints filed for this model year. This is the 6th highest complaint count among 20 Optima model years with reports.
Of the 2014 reports, 20 involved a crash and 42 involved a fire. 22 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 17, 2022
Kia Motors America (Kia) is recalling certain 2013-2014 Optima vehicles that were previously repaired under NHTSA recall number 20V-100. The low pressure fuel hose may be damaged, or missing heat-protective tape, which can result in a fuel leak.
A fuel leak can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed August 2, 2022. Owners may contact Kia customer service at 1-800-33-4542. Kia's number for this recall is SC228.
Campaign 22V093000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideMay 10, 2021
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
An electrical short in the HECU increases the risk of a fire while parked or driving.
Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.
Campaign 21V331000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideAug 27, 2020
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
If the HECU short circuits, there is an increased risk of an engine compartment fire.
Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.
Campaign 20V519000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 21, 2020
Kia Motors America (Kia) is recalling certain 2013-2014 Optima vehicles equipped with 2.4L Gasoline Direct Injection (GDI) or 2.0L GDI Turbo engines. The low pressure fuel hose may deteriorate and crack over time due to heat generated within the engine compartment.
If the fuel hose cracks, a fuel leak can occur, increasing the risk of a fire.
Kia will notify Owners, and Dealers will inspect the low pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, a heat-protective tape will be installed. Repairs will be performed free of charge. The recall began June 12, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC187.
Campaign 20V100000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Representative owner complaints
586 reports, newest first.
Other or unspecified, Jul 3, 2019
WHEN GOING OVER 40 MPH AND MAKING A LEFT HAND TURN THE WHEELS LOCK UP AND THE CAR FEELS LIKE IT IS GOING TO FLIP OVER. YOU CANNOT TOUCH THE BRAKES OR THE GAS WHILE THIS IS HAPPENING AS IT CAUSES THE HAZARD TO HAPPEN MORE.
Engine, Jun 18, 2019, fire
I PURCHASED MY KIA OPTIMA 2014 BRAND NEW OFF OF A DEALERSHIP LOT. A FEW YEARS LATER I WAS DRIVING TO CALIFORNIA AND MY ENGINE COMPLETELY WENT OUT, I CALLED THE 800 NUMBER FOR KIA THEY TOWED MY CAR BACK TO THE DEALERSHIP. KIA HAD FAILED TO INFORM ME THAT THERE WAS A CAMPAIGN FOR A RECALL FOR MY ENGINE HOWEVER THEY DID REPLACE THE ENGINE AT THE EXACT SAME DEALERSHIP I PURCHASED IT FROM. AS SOON AS THE ENGINE WAS REPLACED OUR STARTED TO SMELLING GASOLINE AROMA ALONG WITH LEAKING FROM UNDERNEATH MY CAR. I CALLED THE DEALERSHIP THEY TOLD ME THAT THAT WAS NORMAL AND THOSE THINGS WOULD SOON SUBSIDE. A FEW MONTHS LATER AS I WAS BACKING INTO MY GARAGE MY NEIGHBOR FRANTICALLY WAVE ME DOWN STATING THAT THERE WAS SMOKE AND FLAMES COMING FROM THE CAR I LOOKED OVER TO THE PASSENGER SIDE AND I DID SEE SMOKE AND I LOOKED OVER TO THE DRIVER SIDE AND I SAW A RED FIRE AND SMOKE I JUMPED OUT OF THE CAR. THE FIRE DEPARTMENT SOON CAME WITHIN 6 MINUTES MY CAR WAS HALFWAY IGNITED INTO FLAMES. HE HAS STATED THEY WOULD SEND OUT A FORENSIC FIRE INVESTIGATOR AND I SHOULD HIRE MY OWN FIRE INVESTIGATOR. I DID SO HE HAS YET TO DISCLOSE THEIR FINDING ON CAUSE OF FIRE. HOWEVER SHORTLY THEREAFTER MY FORENSIC FIRE INVESTIGATORS HIT ME OVER INFORMATION STATING THAT KIA FAILED TO REPLACE THE CLIP THAT WAS ABSOLUTELY MANDATORY FROM THE GAS TANK TO THE ENGINE. THIS POSES A BIG ISSUE FOR CONSUMERS CAN POTENTIALLY PUT THEIR LIVES IN DANGER. UNFORTUNATELY I'M A VICTIM OF THIS AND I FEEL KIA SHOULD BE OBLIGATED TO WRITE THEY'RE WRONG.
Engine, Jun 11, 2019
OUR CAR COMPLETELY SHUT DOWN WHILE DRIVING ON A BUSY HIGHWAY AT 55 MPH. IT RESTARTED BUT NOW FAST FORWARD TO A FEW DAYS AND IT HAS COMPLETELY SHUT DOWN AGAIN AND REQUIRES A TOW TO A DEALER. WE TRIED TO EXPLAIN LAST YEAR THAT THIS CAR WAS HAVING ENGINE TROUBLE THAT INCLUDED REVVING WITHOUT BEING ON GAS AND BOGGING DOWN. DEALER KEPT TELLING US THERE IS N O RELATION TO THE RECALL THAT WAS ISSUED. STRANGELY ENOUGH THE CAR JUST PASSED OUT OF WARRANTY BY 6000 MILES AND HERE WE ARE WITH NO CAR. KIA SHOULD BE FORCED TO RECALL EVERY 2014 OPTIMA. WE VERY NEARLY COULD HAVE BEEN KILLED AND THE DEALER IS NOT HELPFUL AT ALL. COLLUSION?
Structure, Jun 3, 2019
SHARK FIN ANTENNA SNAPS OFF, ONLY 4TINY SCREWS HOLD IT ON
Engine, Jun 1, 2019
I WAS DRIVING ON THE ROAD AND NOTICED MY CAR HESITATING TO GO OVER 20. LIKE IT WAS ABOUT TO CUT OFF MY CHECK ENGINE LIGHT KEPT BLINKING ON AND OFF. I TOOK IT UP TO AUTO ZONE NEAR ME AND A CODE READ MY ROD BEARING IS DEFECTIVE. I HEARD A LOUD KNOCKING NOISE, IT GOT LOUDER AS I DROVE THE CAR ON THE ROAD.
Engine, May 31, 2019
I TOOK MY VEHICLE TO HAVE THE 1803 SOFTWARE UPDATE DONE LESS THAN 2 WEEKS AGO. I WAS DRIVING BACK FROM VACATION GOING APPROX. 80 MPH THE CAR CUT OFF AND SEVERAL DASHBOARD LIGHTS CAME ON. I WAS IN THE FAR LEFT LANE, MY CAR WAS DECELERATING, I NEEDED TO MOVE ACROSS TWO LANES OF TRAFFIC TO GET TO THE SIDE OF THE ROAD! IT IS AN ABSOLUTE MIRACLE I WAS NOT HIT OR SOMETHING CATASTROPHIC HAPPENED. I HAVE CALLED THE DEALERSHIP WHERE I HAD THE SOFTWARE UPDATE DONE. HE WAS VERY TRANSPARENT AND EXPLAINED THE 1803 SOFTWARE UPDATE TO ME. IDEALLY THE CONCEPT IS TO SET THE COMPUTER SO THE ENGINE WILL SHUT DOWN TO AVOID PISTON OR OTHER PARTS TO GO THROUGH THE ENGINE. THE SOFTWARE UPDATE RAISES THE SENSITIVITY LEVEL TO DETECT AN ISSUE WITH THE ENGINE, NOT NECESSARILY TO CORRECT OR STOP IT FROM HAPPENING BUT WAS TOLD THE UPDATE IS DONE SO IT WILL NOT CAUSE A CATASTROPHIC SITUATION TO THE ENGINE! SERIOUSLY?!! IT DID CAUSE A CATASTROPHIC SITUATION, I WAS LUCKY TO NOT HAVE BEEN KILLED! MY CAR SITS 2 HOURS AWAY, 2 1/2 DAYS LATER AND NO ANSWERS. I CALLED TWICE, I HAVE BEEN TOLD I SHOULD HAVE SOME ANSWERS TODAY AROUND 2 PM. I ASKED HOW I WILL GET MY CAR, I WAS TOLD KIA DOES HAVE A "REUNITE" PROGRAM BUT SEEING AS IT IS W/IN THE SAME STATE IT MAY NOT BE APPROVED TO GET MY CAR DELIVERED! KIA IS JOKING, RIGHT? MY CAR (OBVIOUSLY) IS HAVING MAJOR ISSUES AND RESEARCHING ISSUES AND REPORTS ONLINE APPEAR TO POINT TO THE ENGINE. IS THERE A CLASS ACTION LAW SUIT GOING ON RIGHT NOW? I AM GOING TO LOOK INTO THIS AND PRETTY SURE I WON'T BE PURCHASING ANOTHER KIA EVER AND WILL BE TELLING NUMEROUS PEOPLE AND SOCIAL MEDIA OUTLETS ABOUT THIS HORRIFIC STORY THAT COULD HAVE ENDED TRAGICALLY FOR ME. P.S. WHEN I CONTACTED KIA FOR A TOW I WAS TOLD IT WOULD BE 90 MINUTES, I SAT IN 98 DEGREE HEAT ON SIDE OF ROAD FOR AN HOUR AND A HALF! THANKS KIA! IMPROVE YOUR CARS AND ALL FACETS OF CUSTOMER SERVICE.
Engine, May 29, 2019
AS I WAS DRIVING ON THE FREEWAY MY STARTED TO MAKE A WEIRD NOISE. AS I ACCELERATED TO GET OVER TO EVENTUALLY PULL OVER MY CAR STARTED MAKING A LOUD KNOCKING SOUND. AS I OPENED THE HOOD YOU COULD DEFINITELY TELL THE NOISE WAS COMING FROM THE ENGINE I LOOKED ONLINE AND THEIR WAS A RECALL FOR THE SAME EXACT ISSUE.
Exterior lighting, May 21, 2019
MAIN HEADLIGHTS HAVE BECOME 1/2 BIGHTNESS SINCE THE CAR WAS PURCHASED. HIGH BEAMS DONT THE ISSUE, HAVE REPLACED BULBS THREE TIME IN LAST TWO YEARS, DEALERSHIP STATES THEY CANNOT SEE THE ISSUE. BUT THE CHROME REFLECTORS INSIDE THE HEADLIGHTS HAS PEELED COMPLETELY OFF. THIS MAKE DRIVING AT NIGHT DANGEROUS BECAUSE I HAVE TO USE THE HIGH BEAMS ALL THE TIME. I HAVE THROUGHLY RESEARCHED THE INTERNET AND GOVERNMENT WEBSITES. THIS ISSUE STARTED ABOUT TWO YEARS AGO.
Other or unspecified, May 13, 2019
P0705 CHECK ENGINE LIGHT CAME ON. CAR WAS OCCASIONALLY GETTING STUCK IN PARK AND HAD TO BE STOPPED / STARTED TO GET OUT OF PARK. VERY DANGEROUS. TOOK CAR TO REPAIR SHOP AND THEY HAD TO REPLACE THE NEUTRAL SWITCH. THERE IS A RECALL NOTICE FOR THIS EXACT ISSUE FOR OTHER KIA OPTIMAS BUT NOT THIS CAR'S YEAR. I STRONGLY BELIEVE MY CAR SHOULD HAVE BEEN UNDER A RECALL NOTICE. I STILL HAVE THE DEFECTIVE PART IF NEEDED.
Engine, Apr 29, 2019
I WAS ON INTERSTATE 95 WHEN MY CAR WOULD NOT ACCELERATE. I HAD TO GO ALL THE WAY OVER TO THE RIGHT LANE AS I WAS SLOWING DOWN TO GET OFF A EXIT TO SEE WHAT WAS WRONG WITH MY CAR. I TURNED IT OFF AND IT WOULD NOT TURN BACK ON. A WRECKER TOOK IT TO A BODY SHOP AND MY MOTOR SEIZED UP DUE TO BEARING WEAR. I WAS SO TERRIFIED AND HOPING I COULD GET OVER AND OFF THE EXIT SAFELY. I AM JUST SHY OF 90,000 MILES, BUT HAVE ONLY HAD IT SINCE AUGUST. I HAVE READ MANY REVIEWS AND POST ABOUT THE RECALL IN THE 2014 KIA OPTIMA MOTORS AND I HAD THE SAME ISSUES.
Electrical system, Apr 28, 2019
BLUR TOOTH ICON HAS DISAPPEARED. NO LONGER ABLE TO DRIVE HANDS FREE WITH OUT AUX CABLE
Steering, Wheels, Apr 26, 2019
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 70 MPH, THE STEERING WHEEL FELT LOOSE AND STARTED TO PULL TO THE LEFT. THE VEHICLE WAS TAKEN TO PEP BOYS WHERE IT WAS DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,901.
Vehicle speed control, Engine, Apr 24, 2019
AFTER BEGINNING TO ACCELERATE TO MAKE A LEFT TURN THROUGH AN INTERSECTION, THE ACCELERATION CUT OUT AND THE ENGINE BEGAN MAKING A GRINDING/ CRANKING NOISE. I ROLLED TO A STOP JUST PAST THE INTERSECTION (LUCKILY NO ONE HIT ME) AND HAD TO TURN THE CAR COMPLETELY OFF. IT RESET AND EVERYTHING BEGAN WORKING AGAIN AFTER RESTARTING IT.
Engine, Apr 24, 2019
I HAVE BEEN HAVING PROBLEMS WITH MY CADILLAC CONVERTIBLE ON MY CAR I HAVE GOTTEN IT REPLACED IN YEAR 8/2018 IT HAD BROKEN DOWN IN THE INSIDE OF MY MOTOR NOW IT'S 2/2019 AND IT HAS LOST POWER AGAIN AND MAKING THE SAME NOISE AS IF PINS ARE BEING THROWN AROUND IN MY MORTOR.I HAVE TOOK MY CAR BACK TO KIA TO TRY AND SOLVE THIS PROBLEM BUT THEY ARE TELLING ME I HAVE TO PAY 3000 DOLLARS BECAUSE AFTER THEY FIXED THE PART IT CAME OFF WARRANTY. I TOLD THE MAN IN THE SERVICE DEPARTMENT THAT THEY HAD DODGE TO FIX MY CAR AND NOW A COUPLE MONTHS LATER THE PROBLEM ACCRUE AGAIN AND KIA WELL NOT FIX IT BUT TELLING ME NOT TO DRIVE MY CAR THAT IM STILL PAYING A CAR NOTE FOR HMMMM. WHEN THIS PROBLEM HAPPENED I WAS TRAVEL NURSE DRIVING ON THE HIGHWAY WHICH I HAD TO COME OFF MY TRAVEL JOB BECAUSE I WAS SCARED MY CAR WAS GOING TO AHUT DOWN ON ME BECAUSE WILL ACT AS IF ITS GOING TO SHUT OFF ALL THE TIME.
Engine, Apr 23, 2019
TAKATA RECALL. I HAVE 2014 KIA OPTIMA EX. THE VEHICLES ENGINE SHUTOFF WHILE I WAS DRIVING WITH MY 4 YEAR OLD SON IN THE CAR, THANKFULLY AT A SLOW SPEED IN A SHOPPING PLAZA PARKING LOT. THE DASH LIGHTS WORK, BUT THE ENGINE WILL NOT START. I HAD THE VEHICLE TOWED TO A SHOP WHO FOUND THE STARTER HAD BEEN FRIED AND REPLACED IT THINKING IT WOULD SOLVE THE PROBLEM, BUT THE NEW STARTER WAS FRIED AS WELL AND UPON FURTHER INVESTIGATION THEY REALIZED THE ENGINE HAS COMPLETELY SEIZED. KIA WHILE HAVING RECALLS FOR THE SAME ISSUE ON OTHER KIA OPTIMA VEHICLES WILL NOT REPLACE MY ENGINE, LEAVING ME WITH A FINANCIAL MESS. I HAVE NOT RECEIVED AN INVOICE FROM THE SHOP AS OF YET DUE TO THE VEHICLE NOT BEING DRIVABLE AND MY ATTEMPTS TO FIND A WAY TO FUND THE REPAIRS, BUT WILL RETAIN THE INVOICE ONCE RECEIVED.
Exterior lighting, Service brakes, Apr 23, 2019
BRAKE REAR LIGHTS WENT OUT, CHANGED BRAKE SWITCH AND FUSE AND LIGHTS STILL NOT WORKING. ONLY HAVE 49800 MILES ON THE CAR. WAS ON HIGHWAY AND A MAN STOOED ME AND LET ME KNOW THEY ARE NOT WORKING
Engine, Mar 28, 2019
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT HEARD AN EXTREMELY LOUD NOISE COMING FROM THE ENGINE COMPARTMENT. THE MANUFACTURER'S REMEDY FOR THE KNOCK SENSOR DETECTION TEST (CAMPAIGN NUMBER PI1803 - (KSDS)) FOR A SOFTWARE UPDATE FAILED TO PROVIDE A PERMANENT REPAIR. SHORTLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) BY CAR PROS KIA GLENDALE (400 S BRAND BLVD, GLENDALE, CA 91204, (818) 745-1400), THE NOISE CONTINUED. THE ENGINE ASSEMBLY WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO TWO OTHER DEALERS: KIA OF ALHAMBRA (1247 W MAIN ST, ALHAMBRA, CA 91801, (626) 478-1012) AND COVINA VALLEY KIA (626 S CITRUS AVE, COVINA, CA 91723, (626) 736-4275) FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Structure, Other or unspecified, Mar 25, 2019
'KIA PEARL WHITE PAINT RECALL' I HAVE HAD MY KIA OPTIMA FOR LESS THAN 2 YEARS. I AM FROM THE SOUTH AND I DROVE IT UP NORTH A FEW WEEKS AGO AND ICE AND SNOW GOT ON MY CAR AND MY PAINT HAS STARTED PEELING. IT'S $2,000 TO GET THE HOOD AND THE DRIVERS SIDE PANNEL FIXED AND ALL KIA TOLD ME IS THEIR PAINT WARRANTY ENDED IN 2016. I DID NOT EVEN OWN THE CAR AT THAT TIME. THIS IS CLEARLY AN ISSUE WITH THE WAY THEY PAINTED THE CAR. NO 2014 CAR SHOULD BE LOSING PAINT FROM DRIVING UP NORTH FOR A FEW DAYS. I ALSO CALLED KIA AND THEY STARTED A 'CASE' THEY TOLD ME TO SUBMIT A QUITE. I SUBMITTED THE NEXT DAY AND A FEW DAYS LATER THEY SAID THEY DECLINED MY REQUEST AND THEIR REASON WAS BECAUSE THE PAINT WARRANTY ENDED IN 2016. ALL PEARL WHITE PAINT CARS NEED TO GET THEIR CARS COMPLETELY REPLANTED. IF THIS IS NOT A COMMON CASE PLEASE GOOGLE THE PAINT ISSUES ON THIS CAR. THEY ARE EVERYWHERE. I WISH I WOULD HAVE KNOWN BEFORE BUYING THE CAR. (3 PHOTOS ATTACHED)
Structure, Other or unspecified, Mar 21, 2019
SUNROOF EXPLODED WHILE DRIVING. LOUD EXPLOSION SOUND WITHIN THE CABIN, GLASS SHARDS THEN BROKE AWAY FALLING INSIDE VEHICLE AND OUTWARD ON INTERSTATE.
Steering, Electronic stability control (ESC), Mar 12, 2019
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHEN THE VEHICLE WAS ENGAGED IN REVERSE, IT BECAME DIFFICULT TO STEER. ALSO, THE ELECTRONIC STABILITY CONTROL AND ELECTRIC POWER STEERING WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE. THE CONTACT CALLED HENDRICK KIA OF CONCORD (7550 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027, (704) 467-8591) AND WAS INFORMED THAT THE VEHICLE COULD NOT BE DIAGNOSED UNTIL MARCH 18, 2019. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,338.
Engine, Mar 8, 2019
MY CAR SHUT OFF COMING OFF OF THE HIGHWAY, I DON'T KNOW WHAT'S GOING ON THEY'RE SAYING MY CAR ISN'T UNDER RECALL THIS I'VE HAD MY CAR FOR ABOUT 2.5 YEARS AND MAINTENANCE HAS BEEN KEPT UP ALWAYS THIS IS COSTING ME MORE THAN MY CAR IS WORTH
Engine, Mar 7, 2019
TL* THE CONTACT LEASED A 2014 KIA OPTIMA. WHILE DRIVING, THE VEHICLE HESITATED AS IF IT WOULD STALL. THE CONTACT WOULD HAVE TO APPLY PRESSURE TO THE ACCELERATOR PEDAL TO PICK UP SPEED. IN ADDITION, THE OIL AND CHECK ENGINE INDICATORS FLASHED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Steering, Mar 6, 2019
MY 2014 KIA OPTIMA IS MAKING THE SAME KLUNK NOISE AS MY PREVIOUS KIA OPTIMA 2012, BUT THE 2014 DOESN'T HAVE A RECALL ON THE SAME ISSUE AS MY PREVIOUS OPTIMA HAD. BUT IT'S THE SAME NOISE WHEN I TURN THE STEARING WHEEL.
Engine, Mar 2, 2019
MY CAR HAS BEEN PERFECTLY FINE FOR THE PAST TWO YEARS I HAVE HAD IT. UP UNTIL YESTERDAY MORNING ON MY WAY HOME FROM WORK I NOTICED MY CAR WAS STARTING TO RUN HOT ON MY WAY HOME.I BROUGHT IT TO THE NEAREST SHOP AND THEY CLEARED THAT IT WAS IN FACT MY MOTOR AFTER THEY CHECKED EVERYTHING AND NOW MY VEHICLE IS NOT DRIVABLE ... I ALWAYS KEEP UP WITH OIL CHANGES AND CONTINUOUS MAINTENANCE ON MY VEHICLE EVER SINCE I PURCHASED IT . THE MECHANIC ISN'T UNDERSTANDING WHAT HAPPEND AND IS ASSURING ME THAT THEY MAY BE A RECALL ON MY VEHICLE . SO NOW I AM HERE ..
Engine, Feb 25, 2019
I NOTICED MY 2014 KIA OPTIMA'S ENGINE KNOCKING A FEW MONTHS AGO. I ONLY NOTICED BECAUSE I WAS PARKED AND STEPPED OUT OF MY VEHICLE. I TOOK THE CAR TO KIA DEALERSHIP WHERE THEY TOLD ME THERE IS A RECALL ON THE ENGINE BEARINGS AND IT WOULD BE VERY DANGEROUS FOR ME TO CONTINUE TO DRIVE IT. THEY KEPT THE CAR A COUPLE OF DAYS, SAID THEY COULD NOT HEAR IT KNOCKING AND SENT THE CAR BACK TO ME. ON 2/12/19 I ONCE AGAIN WAS PARKED AND STEPPED OUT OF MY VEHICLE TO HEAR IT KNOCKING VERY LOUDLY. I TOOK OUT MY PHONE AND RECORDED THE NOISE, EMAILED KIA DEALERSHIP AND TOOK THE CAR IN THE NEXT DAY. THEY LISTENED TO THE VIDEO AND WAS ALARMED AT HOW LOUD AND BAD THE KNOCKING WAS. THEY KEPT THE CAR ABOUT 12 DAYS AND ARE NOW SAYING MY VIDEO IS NOT RELEVANT BECAUSE I DID NOT GET THE VIN # IN THE VIDEO AND THEY STILL CAN'T HEAR A KNOCKING SOUND. AT THIS POINT I'M WORRIED TO DRIVE THE CAR. I'M AFRAID THE ENGINE COULD LOCK UP WITHOUT WARNING, BUT I AM ALSO NOT IN A POSITION TO BUY A NEW CAR OR TRADE. IF THEY WOULD JUST REPLACE OR REPAIR THE ITEM RECALLED THAT WOULD BE GREAT, BUT KIA DOES NOT WANT TO HONOR THEIR RECALL FOR ME. THIS IS MY ONLY VEHICLE THAT MY KIDS AND I CAN USE FOR OUR COMMUTE TO SCHOOL AND WORK. I HAVE ATTACHED THE VIDEO I SENT TO THE KIA DEALERSHIP.