2014 Kia Optima

Problems, recalls and owner-reported issues

Engine is the leading concern among 586 owner complaints filed for this model year. This is the 6th highest complaint count among 20 Optima model years with reports.

Complaints by model year
  1. 586

Of the 2014 reports, 20 involved a crash and 42 involved a fire. 22 people were injured and 2 people died.

Primary concernEngine283 reports · 48% of complaints
Owner complaints586Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Engine283
  2. Steering95
  3. Other or unspecified88
  4. Electrical system60
  5. Structure48
  6. Fuel/propulsion system42
  7. Service brakes41
  8. Vehicle speed control21

Recalls and investigations

  1. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023

    Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

    An engine compartment fire while parked or driving can increase the risk of injury.

    Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

    Campaign 23V652000 on NHTSA.gov

  2. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 17, 2022

    Kia Motors America (Kia) is recalling certain 2013-2014 Optima vehicles that were previously repaired under NHTSA recall number 20V-100. The low pressure fuel hose may be damaged, or missing heat-protective tape, which can result in a fuel leak.

    A fuel leak can increase the risk of a fire.

    Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed August 2, 2022. Owners may contact Kia customer service at 1-800-33-4542. Kia's number for this recall is SC228.

    Campaign 22V093000 on NHTSA.gov

  3. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideMay 10, 2021

    Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.

    An electrical short in the HECU increases the risk of a fire while parked or driving.

    Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.

    Campaign 21V331000 on NHTSA.gov

  4. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideAug 27, 2020

    Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.

    If the HECU short circuits, there is an increased risk of an engine compartment fire.

    Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.

    Campaign 20V519000 on NHTSA.gov

  5. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 21, 2020

    Kia Motors America (Kia) is recalling certain 2013-2014 Optima vehicles equipped with 2.4L Gasoline Direct Injection (GDI) or 2.0L GDI Turbo engines. The low pressure fuel hose may deteriorate and crack over time due to heat generated within the engine compartment.

    If the fuel hose cracks, a fuel leak can occur, increasing the risk of a fire.

    Kia will notify Owners, and Dealers will inspect the low pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, a heat-protective tape will be installed. Repairs will be performed free of charge. The recall began June 12, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC187.

    Campaign 20V100000 on NHTSA.gov

  6. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018

    Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

    A fuel leak in the presence of an ignition source can increase the risk of a fire.

    Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

    Campaign 18V907000 on NHTSA.gov

  7. Engine and engine cooling, engineMar 31, 2017

    Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

    Bearing wear may result in the engine seizing, increasing the risk of a crash.

    Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.

    Campaign 17V224000 on NHTSA.gov

Representative owner complaints

586 reports, newest first.

  1. Exterior lighting, Feb 16, 2019

    MY HEAD LIGHTS KEEPS GOING OUT DUE TO THE LOOSE SOCKET/ POCKET IT SETS IN. FRUSTRATING..I'VE ALREADY HAD LEFT SIDE REPLACED.. RIGHT SIDE NEEDS REPLACED..IT'S THE DIM LIGHTS ONLY..PLEASE INFORM ME IF THERE IS OR WAS A RECALL...YOU CAN TURN IT AND IT COMES IN BUT WHILE DRIVING 7 MILES IT GOES OUT

  2. Engine, Feb 13, 2019

    MY BOYFRIEND AND I TOOK A TRIP ON A SUNDAY AFTERNOON ABOUT 35 MINUTES FROM HOME. WE STOPPED JUST OFF THE HIGHWAY FOR LUNCH AND AS WE EXISTED THE PARKING LOT WE NOTICED A KNOCKING NOISE. WE CONTINUED DRIVING BUT THE KNOCKING WAS WORSENING. WE PULLED OFF THE HIGHWAY BECAUSE THE BEARINGS BEGAN TO MAKE A NOISE AND THE CAR SPUTTERED AS WE REACHED THE EXIT. WE BARELY MADE IT TO A GAS STATION WHERE WE PARKED THE CAR AND CALLED A TOW TRUCK. TWO DAYS LATER WE TRIED TO START THE CAR AND THE ENGINE HAS LOCKED UP. I'VE CONTACTED KIA SUPPORT AND THEY HAVE NOT RESPONDED, I'VE ALSO CONTACTED THE DEALERSHIP WITH THE SAME RESULT.

  3. Steering, Electrical system, Engine, Feb 13, 2019

    2014 KIA OPTIMA HYBRID COMPLETELY SHUT DOWN WHILE DECELERATING FOR A TRAFFIC LIGHT. THE CAR DISPLAYED A FAULT ON THE SCREEN AS A "POSSIBLE BATTERY MANAGEMENT SYSTEM FAILURE." WHEN THE CAR SHUT DOWN. HAD LOSS OF STEERING CONTROL (ELECTRICAL/OPTICAL STEERING). HAD TO SLOW TO STOP, PLACE TRANSMISSION SELECTOR IN PARK BEFORE THE CAR WOULD ALLOW RESTART. ENGINE WARNING LIGHT STAYED ON FOR 3 HOURS THEN EXTINGUISHED BY ITSELF. BMS WAS UPDATED AT COST TO CUSTOMER.

  4. Structure, Feb 5, 2019

    TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING AT LOW SPEEDS AND AS SOON AS THE VEHICLE WAS STARTED, THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO KIA OF ALHAMBRA (1247 W MAIN ST, ALHAMBRA, CA 91801, (626) 478-1012) WHERE THE CONTACT WAS INFORMED THAT THE NOISE WAS COMING FROM A LOOSE LICENSE PLATE IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER UNKNOWN DEALER FOR A SECOND OPINION AND THE CONTACT WAS INFORMED THAT THERE WAS NO FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

  5. Air bags, Jan 31, 2019

    I'M HAVING A PROBLEM WITH MY AIRBAG LIGHT STAYING ON. MY VEHICLE HAS NOT BEEN IN A MAJOR ACCIDENT THAT CAUSED THE AIRBAG TO DEPLOY. I CALLED KIA TO REPAIR IT BECAUSE I'M STILL UNDER WARRANTY BUT THEY TOLD ME I WOULD BE RESPONSIBLE FOR GETTING THE PROBLEM REPAIRED. I THOUGHT IF IT HAD ANYTHING TO DO WITH AIRBAGS THAT WOULD BE THE RESPONSIBILITY OF THE THE COMPANY.

  6. Engine, Jan 30, 2019

    ON THE MORNING OF 10/10/18. MY DAUGHTER WAS DRIVING TO WORK ON A CLEAR, STRAIT, HIGHWAY ROAD AT ABOUT 45 MPH. SHE HEARD A NOISE THEN LOST ALL POWER TO THE CAR. SHE COASTED TO THE SIDE. IMMEDIATELY AFTER LOOSING POWER, THE WHEEL LOCKED ON HER. ON THE GROUND WAS TONS OF FLUIDS. A WRECKER WAS CALLED. I TOOK IT TO MY MECHANIC AND HIS WORDS WERE "THE BARRING WENT THROUGH THE MOTOR." I HAD TO FIND ANOTHER MOTOR TO PUT IN MY CAR. THE PICTURES WILL SHOW THE DAMAGE.

  7. Engine, Jan 24, 2019

    THERE IS A RECALL ON OUR 2014 OPTIMA ON THE ENGINES. WE DID THE INITIAL RECALL CHECK WITH OUR DEALERSHIP TO SEE IF THERE WAS ANY DEBRIS IN OUR ENGINE; AS IT PASSED ACCORDING TO THEM. THEN DEC 2018 WE GOT AN OIL CHANGE AND OUR DEALERSHIP DID AN UPGRADE RECOMMENDED BY KIA...OUR ENGINE SHOWED FAILURE..CODED THE CODE THAT INDICATED A NEW ENGINE WAS REQUIRED. KIA FORCED OUR DEALERSHIP TO PUT A HARNESS ON THE SYSTEM. OUR ENGINE FAILED AGAIN JAN 23, 2019..STILL NO ENGINE. KIA IS NOT APPROVING A NEW ENGINE YET...STILL WORKING OUT THE ISSUES. CAR LOSES ALL POWER....IN STALE MODE

  8. Exterior lighting, Jan 17, 2019

    MY TAILS LIGHTS GO OUT FOR NO RESULTS I WAS STOPPED BY ATL. POLICE GOT A TICKET

  9. Engine, Jan 15, 2019

    WHILE DRIVING THE KIA ON THE HIGHWAY AFTER GETTING REPAIRED FOR CRACKING THE TRANSMISSION DUE TO RUNNING OVER A MEDIAN THE CAR ENGINE SEIZED WHILE IN FULL MOTION ON THE HIGHWAY. GOING 65MPH ENGINE STOPPED AND CAR CAME TO A STOP AFTER DRIVING 5 MILES FROM THE SHOP. I CALLED THE ROADSIDE ASSISTANCE TO COME TOW THE CAR. THEY TOOK IT TO THE NEAREST KIA DEALERSHIP WHICH I HAD CALLED AND EXPLAINED I WAS ABOUT TO TAKE THE CAR INTO BE CHECKED OUT FOR THE RECALL NOTICE I HAD RECEIVED. THE SHOP HAD TOLD ME IT COULD HAVE BEEN THE TIMING CHAIN BUT WHEN I WAS ON THE PHONE WITH THE MAN IN THE KIA DEALERSHIP HE STATED THAT A PIECE OF CAME OFF IN THE OIL PAN AND WENT INTO THE ENGINE. WHEN I ASKED HIM IF THIS HAD SOMETHING TO DO WITH THE RECALL HE STATED NO. I DON'T KNOW I THINK IT HAD TO HAVE HAD SOMETHING TO DO WITH THE RECALL HOW ELSE WOULD THERE BE ANYTHING IN THE OIL PAN OR COME LOOSE IN THE ENGINE LIKE THAT. MY CAR HAS BEEN TOTALED OUT I NO LONGER HAVE A VEHICLE TO DRIVE. THERE'S NO WAY THAT RUNNING OVER A CURB COULD MAKE THE ENGINE COMPLETELY SEIZED UP. PLUS I HAD DRIVEN THE CAR A WEEK BEFORE, IT HAD DROVE JUST FINE, A LITTLE ROUGH HOWEVER WAS STILL LEAKING TRANSMISSION FLUID FOR THE NEW TRANSMISSION SO I SENT IT BACK TO THE SHOP. NOW THE SECOND TIME I GET IT FROM THE SHOP THAT'S WHEN IT BREAKS DOWN ON THE SIDE OF THE ROAD DO TO A SEIZING ENGINE. SURE MAKES ME QUESTION IT

  10. Engine, Jan 14, 2019

    TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT THE ENGINE STALLED AND STOPPED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT ALSO HEARD A LOUD RATTLING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO RIVERSIDE KIA (8100 AUTO DR, RIVERSIDE, CA 92504, (951) 509-1000) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE ENGINE WAS REPAIRED PER AN UNKNOWN RECALL, BUT THE FAILURE RECURRED. THE CONTACT CALLED THE DEALER AND WAS STILL WAITING TO HEAR BACK. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 67,000.

  11. Electrical system, Air bags, Engine, Jan 4, 2019, crash

    WHILE DRIVING THE CAR STALLED RESULTING IN A COLLISION WITH A TELEPHONE POLE. I HAD JUST MADE A TURN & THE CAR WENT DEAD. STEERING AND BRAKES LOCKED UP. NOW MY CAR IS COMPLETELY TOTALED NOT TO MENTION THE AIRBAGS NEVER DEPLOYED. MY FIANC WAS EJECTED FROM THE VEHICLE RESULTING IN A FRACTURED HIP.

  12. Engine, Dec 23, 2018

    WHILE ON THE HIGHWAY TRYING TO MAKE A PASS I SUDDENLY LOSS POWER. I WASN'T ABLE TO GET THE ENGINE RESTARTED ONCE I PULLED OVER. AFTER A PERIOD OF TIME ON THE SIDE OF THE I RESTARTED THE CAR AND WAS HEARING A CONSISTENT KNOCKING NOISE COMING FROM ME ENGINE. NEVER HAD ANY ISSUES OR ANYTHING WITH THE CAR.

  13. Engine, Dec 20, 2018

    I WAS DRIVING IN A 2014 KIA OPTIMA WITH AN ESTIMATE 55,400 MILE ON IT DOWN I-285 EAST WHEN ENGINE SUDDENLY LOST POWER. I NOTICE AN ODD CLICKING NOISE, CHECK ENGINE LIGHT CAME AND STAYED ON, AND RPM DROPPED. I SAFELY MERGED OVER IN 4 LINES OF TRAFFIC ON SHOULDER AND TURNED ENGINE OFF. THE CAR SPUTTERED WHEN I CRACKED IT ON THE SIDE OF THE ROAD, THE CAR SOUNDED TERRIBLE, EXTREMELY ROUGH IDLE AND ENGINE NOISE, THEN I IMMEDIATELY TURNED BACK OFF. I CALL ROADSIDE ASSIST AND HAD THE CAR TOWED TO THE NEAREST KIA DEALERSHIP. WAITING TO HEAR BACK FROM THE DEALERSHIP

  14. Engine, Nov 15, 2018, fire

    TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE THE VEHICLE WAS STATIONARY, SMOKE ASCENDED FROM THE HOOD. THERE WAS NO INDICATION OF THE VEHICLE OVERHEATING PRIOR TO THE FAILURE. THE CONTACT CALLED BOB UTTER KIA (2433 TEXOMA PKWY, SHERMAN, TX 75090, (903) 892-3555) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 36,000.

  15. Engine, Nov 9, 2018

    THIS IS THE SECOND TIME AROUND IM GETTIN HYBRID ENGINE ISSUES PLEASE TURN OFF ENGINE. FIRST TINE THIS HAPPEN 6MNTHS AGO I GOT THE RUN AROUND FOR ALMTS 3WKS FINALLY FIX NOW IM HAVING THE SAME ISSUE AGAIN. I SHOULD NOT BE GETTING THE RUN AROUND FIGURING OUT IF THIS IS COVERED... CAR SHUTTING OFF

  16. Structure, Nov 8, 2018

    MY ANTENNA SHARK COVER CAME OFF DURING WASHING IT IS A PROBLEM WITH THIS SHARK COVER. THE OWNER OF THE CAR WASH TOLD ME THIS AND SO DID THE COLLISION CENTER AT THE REPAIR PLACE. IT IS GOING TO COST ALMOST 400.00 TO REPAIR THIS AND I THINK KIA SHOULD HAVE A RECALL ON THESE DUE TO THE FACT THAT THE SCREWS HOLDING THE SHARK ON IS BREAKING OFF. THE CONSUMER SHOULD NOT HAVE TO PAY FOR THIS.I SAW 2 OTHERS WHILE I WAS AT THE REPAIR PLACE.I DO HAVE A REPORT FROM THE CAR WASH AND THE OTHER SAYS THE VIDEO SHOWS THAT HER EMPLOYEES DID NOT TOUCH OR HIT THE SHARK.

  17. Engine, Fuel/propulsion system, Nov 2, 2018

    MY CAR (2014 KIA OPTIMA) STARTED HAVING A FAINT GAS SMELL ABOUT TWO DAYS AGO, I THOUGHT THE GAS SMELL WAS BECAUSE I HAD GOTTEN GAS AND SOME WAS ON MY SHOE. I FOUND OUT TODAY THAT MY DIRECT INJECTION FUEL PUMP ON THE ENGINE IS THE PROBLEM. THE GUY AT THE SHOP SAID THE CAR COULD HAVE BLOWN UP AT ANYTIME, AND THAT I WAS BLESSED. I CALLED THE KIA DEALERSHIP BECAUSE THE ENGINE LOCKED UP ON ME IN SEPTEMBER OF 2017. THE DEALERSHIP TOLD ME THEY REPLACED A PART, BUT IS NOW TELLING ME THEY REPLACED THE ENTIRE ENGINE. THE PROBLEM THAT THE CAR IS HAVING NOW IS NOT UNDER A RECALL. I DON'T FEEL SAFE IN MY CAR BECAUSE THIS IS THE SECOND TIME SOMETHING TRAGIC COULD HAVE HAPPENED DUE TO SOMETHING THAT WAS NOT MY FAULT. I AM SENDING THIS TO WARN OTHER KIA DRIVERS TO BE CAREFUL.

  18. Electrical system, Engine, Nov 2, 2018

    KIA OPTIMA RECALL I WAS DRIVING ON THE FREEWAY AND ALL OF A SUDDEN MY ENGINE TURN OFF AND EVERYTHING ELSE WAS ON I GOT OFF THE FREEWAY AND PARK AT A HOTEL TRY TO TURN THE CAR ON AGAIN AND IT WOULDN'T TURN ON AGAIN I NOTICED THAT IT WAS SMOKING FROM THE HOOD OF MY CAR. CAN YOU PLEASE HELP ME OUT

  19. Engine, Oct 31, 2018, fire

    TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE REVERSING AT 5 MPH, SMOKE WAS SEEN COMING FROM UNDER THE HOOD. AS A RESULT THE VEHICLE CAUGHT ON FIRE. THE LOCAL FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT SUSTAINED SCRAPS AND BRUISES FROM ESCAPING THE VEHICLE. THE VEHICLE WAS TOWED TO JIM MARSH KIA (8555 W CENTENNIAL PKWY, LAS VEGAS, NV 89149 (702) 946-1000) BUT A CAUSE OF THE FIRE WAS NOT PROVIDED TO THE CONTACT. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AT THE SAME DEALER BEFORE THE FAILURE OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

  20. Power train, Electrical system, Oct 23, 2018

    TL* THE CONTACT OWNS A 2014 KIA OPTIMA. ON SEVERAL OCCASIONS, WHEN ATTEMPTING TO START THE VEHICLE BY PRESSING THE START PUSH BUTTON, THE VEHICLE WOULD NOT IMMEDIATELY START. OCCASIONALLY, THE CONTACT WOULD HAVE TO JIGGLE THE TRANSMISSION SHIFTER TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MATHEWS KIA, 595 EAST MAIN ST, CARTERSVILLE, GA) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 25,000. *DT UPDATED 11/29/18*JB *JB

  21. Engine, Oct 9, 2018, fire

    FIRE! MY 2014 KIA OPTIMA CAUGHT FIRE WHILE I WAS DRIVING IT ON THE HIGHWAY. FIRST, I COULD SMELL SOMETHING BURNING. THEN, SMOKE QUICKLY FILLED MY CABIN. I PULLED OVER LOST STEERING AND BRAKES, PUT CAR IN PARK. GOT OUT LOOK BEHIND ME. SEE SPARKS ON GROUND. GET IN CALL 911 AND WITH IN SECONDS MY CAR SNAP, CRACKLED, AND POPPED AND FLAMES ENGULFED MY VEHICLE. I GRABBED MY PURSE AND RAN. I HAD TO WATCH MY CAR BURN. I AM VERY THANKFUL I MADE IT OUT.

  22. Visibility, Oct 4, 2018

    TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 55 MPH, THE SUN ROOF EXPLODED AND GLASS SHATTERED INSIDE AND OUTSIDE THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THERE WERE NO INJURIES. THE CONTACT CALLED GOSSETT KIA AT 901-328-8177 (LOCATED AT 1900 COVINGTON PIKE, MEMPHIS, TN 38128) AND WAS INFORMED THAT NOTHING COULD BE DONE AND THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, FILED A REPORT, AND STATED THAT THEY WOULD FOLLOW-UP WITH THE CONTACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

  23. Engine, Oct 2, 2018, fire

    TL* THE CONTACT OWNED A 2014 KIA OPTIMA. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THERE WAS A STRONG ODOR OF SMOKE INSIDE THE VEHICLE. THE CONTACT OPENED THE HOOD AND NOTICED FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT WAS UNSURE IF POLICE OR FIRE REPORTS WERE FILED. THE VEHICLE WAS TOWED TO BAILEYS WRECKER SERVICE TOW LOT WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS A COMPLETE LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

  24. Electrical system, Engine, Sep 27, 2018

    BOUGHT APRIL/MAY 2014, BY DECEMBER 2014 THE ENGINE NEEDED REPLACED. ELECTRICAL: BUTTONS DON'T WORK FOR PROPER FUNCTIONS (VOLUME UP WILL TURN VOLUME DOWN, CRUISE CONTROL BUTTON WAS A COMPLETELY DIFFERENT ONE ON THE STEERING WHEEL THEN IT'S SUPPOSED TOO & AC STOPPED WORKING) WHILE IN MOTION OR STOPPED BUT WHEN CAR IS TURNED OFF THAN BACK ON IT RESETS TO NORMAL.

  25. Engine, Sep 11, 2018

    WHEN I TURN THE KEY IN THE BATTERY STARTS BUT THE ENGINE DOES NOT. I LEARNED THAT THE WAY TO TURN IT ON WHEN IT DOES THIS SITUATION I HAVE TO PRESS THE BREAK AND THEN MOVE THE SHIFT CHANGER AND WHILE PRESSING ON THE GAS I TRY TURNING THE STARTER AND THE ENGINE THEN STARTS.