2016 Kia Optima
Problems, recalls and owner-reported issues
Engine is the leading concern among 756 owner complaints filed for this model year. This is the 4th highest complaint count among 20 Optima model years with reports.
Of the 2016 reports, 27 involved a crash and 19 involved a fire. 21 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, trunk lid, latchAug 24, 2023
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
A person inside the trunk compartment may become trapped, increasing their risk of injury.
Dealers will replace the trunk latch base subassembly, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC278.
Campaign 23V594000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJan 6, 2017
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
In the event of a crash, an air bag that does not inflate fully increases the risk of injury.
The affected vehicle was remedied on January 10, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC143.
Campaign 17V007000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 3, 2016
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
If the driveshaft cracks and separates from the vehicle, it will not be able to move forward. Additionally, if the parking brake is not applied upon exiting the vehicle, the vehicle may roll. Either scenario can increase the risk of a crash.
Kia will notify owners, and dealers will replace the front axle driveshaft, free of charge. The recall began November 2016. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC139.
Campaign 16V705000 on NHTSA.gov
Air bags, frontalApr 21, 2016
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
If the second stage air bag does not deploy it increases the risk of injury or death.
Kia will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began on May 6, 2016. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC131.
Campaign 16V231000 on NHTSA.gov
Representative owner complaints
756 reports, newest first.
Other or unspecified, Visibility, Aug 26, 2023
Both rear windows, independently and at different times, have needed to have the gear inside the door panel that rolls the windows up and down replaced due to spontaneous stripping and total failure. The dealer has replaced the offending parts, which are sold only as part of a much larger / very large component panel, i.e. it is not possible to replace only the small plastic stripped-out gear. My safety was at risk both times because the window would not go up, resulting in my inability to lock and secure my car. If I had small children who ride in the back seat (I don't, but surely others who have this car do), I would not be able to secure their safety inside the vehicle. The problem has been inspected, confirmed, and repaired by the dealer. It is a known recurring problem by the manufacturer Kia, but they refuse to issue a recall. The first time it happened the car was still under warranty so there was no charge to me. With the second window the car was no longer under warranty and I had to pay the full cost of the repair. There were no warnings of pending failure; the windows were rolled down and just failed to roll up. I wish to state for the record that although this is a 2016 model and therefore is now 7 years old (in 2023), it has only 14,000 actual miles on it, i.e. I drive the car only around town for errands, etc. From 2017 (when we purchased the car) through mid-2020, I drove it 18 miles per week to my part-time job very near my home. I retired in mid-2020 and drive the car even less now. Furthermore, I've had riders in the back seat probably less than a dozen times in 7 years, my point being that the rear windows are rarely used. Mostly they have been used by me as the driver when I want to release built-up heat from the car when it has been sitting all day in the NC summer sun and I'm going out once or twice a week to drive it somewhere (like the grocery store). This failure should not be happening with a car with so little usage on it!
Engine, Aug 26, 2023
This 2.4ltr engine burns 1 quart per 1000 miles! 53769 miles, Kia claims not under warranty and wants over 600 dollars for an engine flush! KIA OF PORT CHARLOTTE FL. They filled my oil too much! It is at least a half a quart above full! They also filled the Kia with 5-30, I do understand that from book and temp. Ranges. Found PCV valve partially defective and replaced that... Can you help me understand why I have no warranty under 54,000 miles and why engine is not covered under 100,000 miles? Also, is this defect acceptable to the NTSB? It has caused multiple accidents due too engine failure and seizing Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine, Aug 25, 2023
Knock sensors
Air bags, Engine, Fuel/propulsion system, Aug 24, 2023
Crack in dash along outline of airbag. Burns oil so it has to be refilled monthly Now mechanic says compression and combustion are problems Can’t get into Kia until February when warranty will probably be expired
Power train, Aug 23, 2023
I have already had to have motor and transmission replaced once under warranty. The replaced transmission was worse than the original problem. The original problem was hard shifting. Now I have intermittent hard shifting, occasional lunging forward, occasional shuddering while pressing accelerator, and feeling like there is hesitation to change gears. I have not taken it back to the dealer yet. I always get the excuse that they cant replicate the problem. It took me 2-3 years to get it acknowledged the first time.
Electrical system, Exterior lighting, Aug 23, 2023
My high beams and low beams are starting to shut off randomly. When it happens, my dash shows that i am trying to turn my headlights from auto to another setting, which is not the case. It has happened at night and that poses a danger because i cant see the road and people cant see my car. I have not had it looked at yet. I do see multiple complaints online for multiple different kia models and years. There is no recall and i do not see a TSB.
Engine, Aug 22, 2023
The 2016 Optima SX Ltd is consuming oil, but no leak can be found by the mechanics. It is available for inspection upon request. Had the motor seized, I would have been stranded on the side of the road. I have all the CarFax Service records. It is serviced IAW Mfg recommendations. The oil light flickers and turns off at starting. A service engine in 30 days light came on. Took it to change the oil and there was NO oil in the vehicle. The oil and filter were changed, the engine cleaned and no leak could be detected. One week later the engine oil light flickered on and the oil was checked. It had consumed 1.5 quarts of oil in one week. There are zero oil stains in my driveway where the vehicle is parked every single day. This problem has been reported on multiple complaints NHTSA ID#s 11539081, 11538898, 11538679, 11538029...since August 1. Kia should issue a recall or investigate why the vehicles are consuming so much oil that leads to engine damage/failure with occupants stranded on the side of the road. Why is the oil light just flickering on and then off and not staying on if the oil is low? Please help.
Engine, Aug 21, 2023
The contact's son owns a 2016 Kia Optima. The contact stated while his son was driving 35 MPH, the vehicle stalled. Several unknown warning lights illuminated. The contact stated that his son was able to pull into the driveway. The vehicle failed to restart. The vehicle was towed to an unknown dealer, where the failure could not be duplicated; however, the dealer informed the contact that the failure could be related to the engine rod bearing. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 170,000.
Other or unspecified, Engine, Aug 19, 2023
My daughter was driving on the interstate and her car lost power while driving. This is a major safety issue. A car losing power in the middle of 80 or higher mph traffic could result in fatalities.
Engine, Aug 17, 2023
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The engine consumed 5 quarts of oil for every 5,000 to 7,000 miles driven. Additionally, the contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle accelerated quickly. The vehicle was taken to the dealer for an oil change, and the dealer informed the contact that the vehicle was consuming an excessive amount of oil and that there were no leaks found. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Engine, Aug 16, 2023
There's an oil consumption problem... I'm burning through a quart of oil about every 300 miles. there are no leaks. Just burning the oil way too fast... There's been numerous people with this problem and no one has issued a recall... The car started doing this at around 60,000 miles. there's still plenty of life on this engine. It should in no way be burning this much oil... We need help. I was told it's part of an investigation already... We need this to be labeled a recall... This is not normal and thousands of people are having this problem with this model 2016 Kia Optima LX
Service brakes, Engine, Fuel/propulsion system, Aug 15, 2023, fire
5/9/23 appointment for 4 recalls -completed 2 and ask if we could bring back next day to finish and we said no because granddaughter in school so service manager said important to get it back in and finish and sent granddaughter home with car 5 days later while driving car caught on fire and lost brakes and transmission and swerved into vacant parking lot smoke and flames coming into car and girls had to jump while car was still moving both girls checked on sight for smoke inhalation. 15 year old had to go to emergency room for road rash and nerve issues. we have documents ,911 tapes, videos, text ,,,witnesses, pictures. very negligent on service dept. for sending car out without completing issues. we came ready to leave it but they sent it out.
Visibility/wiper, Back over prevention, Visibility, Aug 15, 2023
My complaint is regarding the rear windshield, which came with the vehicle when I purchased it new in 2016 from a Kia dealership (Santa Fe Kia, Santa Fe, New Mexico). The Optima has never been in an accident. Over the last several years, the rear windshield has become increasingly blurry making it difficult to see traffic behind me. This situation is worse particularly at night. The blurriness is both from the outside looking in and inside looking out. I have called several Kia dealers and they claim that they are not aware of the problem, and have told me that the windshield is not warranted.
Engine, Aug 15, 2023
2016 KIA Optima is burning excessive oil. Current mileage ~85K, under power train warranty. The KSDS S/W upgrade has been done. Took car to KIA dealership. Tested twice and confirmed 1/2 quart and 3/4 qt burned in 1000 miles. Limit for service was >1 qt in 1000 miles, so no action taken. Question #1. How/where was this limit established? Clearly hear a knocking sound and blue smoke out the tailpipe upon starting. A copy of video showing the tailpipe smoking was submitted to KIA. The internet references a class-action suit for this problem and NUMEROUS complaints. Question #2: Why has NO recall been initiated for this problem across numerous models and several years, anyone with a 4-cyl GDI engine? Maintenance interval is 7500 miles for each synthetic oil change. This means I will put in more than 5.5 quarts of oil between oil changes??? And this is NOT a problem??? Question #3: Why is this NOT an EPA pollution issue? Finally, the KIA dealership told me to come back in, if the problem exceeds the >1 qt per 1000 mile limit. I asked and there is NO extension of the 100K power train warranty, (in 15K miles) so after 100K, any engine repair/replacement would be at my cost. At 85K, my resale value has plummented and 2-3 nonKIA dealerships that I have spoken to about a trade-in are NOT interested in this car as a trade-in. Question #4: HOW does this NOT qualify as a RECALL? -1) Class action lawsuit on record? -2) Known problem over several years/models with the 4-cyl engine? -3) Engine seizing and shutting down due to oil loss seems like a safety issue to me? Final QUESTION: How do I get involved (after the fact) with the Class action lawsuit? I seem like I'm in suspended animation, e.g. won't fix it, can't trade it, WHAT A MESS!
Engine, Aug 11, 2023
Car has been consuming too much oil and burning spark plugs all the time since car was at 80k miles. Car was covered under a bumper to bumper 100k mile warranty. Now at 136k, dealership is now doing oil consumption test, but even if we fail this test, new engine will not be installed. Dealership is saying they “got in trouble” for replacing too many engines and now an inspector has to come out to inspect the engine, which is only once every 2 weeks. Kia will not pay for rental car and car has to stay on lot until inspected, and will only pay for rental car after inspector looks at car. We were also told that unless the car throws a knock sensor code, throws a rod, or locks up, engine will not be replaced and we will have to pay for all repairs. We are the sole owners of the car, and all updates/recalls have been done at dealership. Dealership even told us to “run the car with no oil, let the engine lock up, and then replace the oil before bringing it to dealership” and that doing this will ensure a replacement engine. We also have the lifetime warranty on the engine, but Kia will not honor it unless we throw a knock code, throw a piston/rod, or engine locks up. This is a HUGE safety hazard not only for us driving, but for others on the road as well. We add no less than 2 quarts of oil per week and change at least one spark plug a month.
Engine and engine cooling, Aug 9, 2023
The contact owns a 2016 Kia Optima. The contact stated while driving approximately 45 MPH the vehicle lost motive power and decelerated to 5 MPH. The contact depressed the accelerator and the vehicle started to vibrate but failed to respond as needed. The contact was able to drive the vehicle to her residence at 5 MPH. The contact stated that the failure reoccurred several times and the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the failure was related to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The dealer replaced the spark plugs and the battery. The vehicle was repaired; however, the dealer informed the contact that any repairs related to the recall would only be performed if the engine failed. The manufacturer had been informed of the failure. The failure mileage was approximately 107,000.
Exterior lighting, Aug 8, 2023
Headlights will randomly turn off when driving. I then have to quickly turn the headlight switch from auto to off to on to get them to come back on. There are numerous complaints online regarding this very same problem with Kia Optimas and other Kia vehicles. This is extremely dangerous.
Engine, Aug 7, 2023
Excessive oil consumption, 1.5 quarts or more per ever 1,000 miles.
Engine and engine cooling, Engine, Aug 7, 2023
The contact owns a 2016 Kia Optima. The contact stated while driving approximately 55 MPH, the check engine warning light started flashing. The contact stated that smoke was coming from underneath the hood and an abnormal knocking sound was coming from the engine compartment. The contact stated that he pulled over, stopped, and had the vehicle towed to the dealer. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The contact had previously had a software upgrade for the knock sensor performed; however, the dealer stated that the engine had already suffered engine block damage and the vehicle did not qualify for an engine replacement. The manufacturer had been informed of the failure. The failure mileage was 138,769.
Air bags, Aug 5, 2023
A straight line crack about 4 inches long appeared suddenly on my dash. The crack is directly over the dash mounted airbag. The car has been parked in my garage since I bought it new in 2016. In addition, my work location has an employee garage so it is hardly parked out in direct sun. It is in mint condition. I took the vehicle to the local KIA dealer and they said it was not covered by the warranty. My concern is that the crack may impede the deployment of the airbag in a critical situation. I feel it should be investigated because there are a lot of exact same complains on the internet concerning a crack at the same location.
Structure, Jul 31, 2023
Window regulator replacement
Exterior lighting, Jul 29, 2023
The headlights failed and yes it can be inspected . The headlights while my 16 year old daughter was driving at night. She could not see the road there were no streetlights. She had to hit her brakes turn the car off and restart and the lights came back on . This put her life in danger I cannot believe there are no recalls . We have called numerous mechanics to fix and they have not heard of the problem. I do not trust Kia to fix this . She could have died . Before this happened the dash showed the lights changing themselves from auto to on to off . This also happened to me while driving at night . We now do not drive this car at night out of fear .
Steering, Electrical system, Jul 24, 2023, crash
I was driving and the car’s electrical completely cut out and locked my steering wheel up and ran us off the road and we hit a big rock on the driver side and then the power kicked back on and the steering yanked super hard to the right about 4 times and caught a fallen tree on the right side then completely died with me and my young kids . Took it to Kia to be serviced and got it back and it started to do it again
Engine, Jul 20, 2023
2016 Kia Optima engine failed on freeway, ECU triggered limp mode had to get towed into dealer. Now dealer verifies engine failure issues but insists on having us drive it 1000 miles then come in to have engine oil consumption measured and do the same again for a total of 3000 miles before they honor engine replacement. Or engine completely fails within the 3000 miles. Car already shows heavy oil consumption, very dirty oil before mileage due to be changed, loss of MPG at least 5 miles per gallon after ECU upgraded. Car is sluggish and hesitates on acceleration, engine knocking noise. Bearing clearance test passes at this time. I feel I am driving a ticking time bomb getting ready to leave me somewhere stranded.
Visibility/wiper, Jul 19, 2023
3 of the 4 windows have had failures in the window regulators and the windows do not work.