2014 Nissan Rogue

Problems, recalls and owner-reported issues

Power train is the leading concern among 440 owner complaints filed for this model year. This is the 7th highest complaint count among 19 Rogue model years with reports.

Complaints by model year
  1. 440

Of the 2014 reports, 22 involved a crash and 9 involved a fire. 22 people were injured.

Primary concernPower train115 reports · 26% of complaints
Owner complaints440Filed with NHTSA
Recall relationship10 safety recallsNHTSA campaign records

What owners report most often

  1. Power train115
  2. Air bags74
  3. Electrical system68
  4. Other or unspecified65
  5. Fuel/propulsion system64
  6. Engine53
  7. Vehicle speed control40
  8. Structure36

Recalls and investigations

  1. Electrical system, ignition, anti-theft, immobilizer/proximity, key/senderFeb 16, 2023

    Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.

    Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.

    Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.

    Campaign 23V093000 on NHTSA.gov

  2. Electrical system, wiring, interior/under dashJan 21, 2022

    Nissan North America, Inc. (Nissan) is recalling certain 2014-2016 Rogue vehicles. The electrical connector for the under dash harness may corrode due to water and salt intrusion from the driver's side foot well.

    Corrosion in the electrical connector can result in power window/seat failure, all-wheel-drive warning light illumination, battery drainage, and electrical connector damage that increases the risk of a fire.

    Dealers will remove the harness tape and harness covering and replace both connectors and apply white lithium grease to the connectors as necessary, free of charge. Owner notification letters were mailed September 23, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B9.

    Campaign 22V024000 on NHTSA.gov

  3. Air bags, sensor, occupant classificationApr 26, 2016

    Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

    If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

    Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

    Campaign 16V244000 on NHTSA.gov

  4. Structure, body, hatchback/liftgate, support device/strutApr 15, 2016

    Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2016 Nissan Rogue vehicles manufactured July 31, 2013, to January 16, 2016. In the affected vehicles, the rear lift gate support stays may corrode due to insufficient anti-corrosion treatment.

    Corrosion of one or both of the rear lift gate support stays could cause a sudden release of pressure. If this occurs, the support stays may break off, increasing the risk of injury.

    Nissan will notify owners, and dealers will replace the rear tailgate stays, free of charge. The recall began on November 18, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

    Campaign 16V219000 on NHTSA.gov

  5. Fuel system, gasoline, delivery, fuel pumpMar 11, 2016

    Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Nissan Rogue vehicles manufactured July 25, 2013, to December 21, 2013, and February 1, 2014, to June 7, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

    If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

    Nissan will notify owners, and dealers will replace the fuel pump, free of charge. Remedy parts are currently unavailable. Owners were sent interim notices on May 9, 2016. Owners will receive a second notice when remedy parts become available. The recall is expected to begin on May 9, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

    Campaign 16V149000 on NHTSA.gov

  6. Fuel system, gasoline, delivery, fuel pumpApr 3, 2015

    Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Nissan Rogue vehicles manufactured January 2, 2014, to June 4, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

    If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

    Nissan will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on May 26, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

    Campaign 15V197000 on NHTSA.gov

  7. Electrical systemJan 26, 2015

    Nissan North America, Inc. (Nissan) is recalling certain model year 2008-2013 Nissan Rogue vehicles manufactured March 7, 2007, to November 26, 2013, and 2014 Nissan Rogue Select vehicles manufactured September 23, 2013, to July 2, 2014. The affected vehicles may experience an electrical short in the harness connector due to a mixture of snow/water and salt seeping through the carpet on the driver side floor near the harness connector.

    An electrical short can cause a vehicle fire.

    Nissan will notify owners, and dealers will inspect the kick panel wiring harness connector and will if necessary install a new harness connector and waterproof seal, free of charge. The recall began on February 26, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

    Campaign 15V032000 on NHTSA.gov

  8. Service brakesJan 14, 2015

    Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2015 Nissan Pathfinder and Infiniti QX60 vehicles manufactured August 14, 2014, to November 5, 2014, and 2014-2015 Nissan Rogue vehicles manufactured August 12, 2014, to November 15, 2014. During the assembly process, the front wheel hub assembly fasteners may not have been properly torqued.

    The under-torqued fasteners may result in a brake caliper separating from the wheel assembly causing a reduction in braking performance or reduced steering control. These conditions increase the risk of a crash.

    Nissan will notify owners, and dealers will inspect the vehicles and tighten any loose bolts to the proper specification, free of charge. The recall began February 2, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

    Campaign 15V012000 on NHTSA.gov

  9. Wheels, lugs/nuts/bolts/studsMay 2, 2014

    Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Pathfinder and Rogue vehicles and 2014 Infiniti QX60 vehicles. The right side wheels of the affected vehicles may have one lug nut each that was not properly tightened.

    If the lug nut becomes loose from not being properly tightened, it may fall off, allowing the other lug nuts to become loose, possibly resulting in a wheel separation, and increasing the risk of a crash.

    Nissan will notify owners, and dealers will inspect and tighten any loose lug nuts to the correct specification, free of charge. The recall is expected to begin by the end of June 2014. Owners may contact Nissan customer service at 1-800-647-7261.

    Campaign 14V229000 on NHTSA.gov

  10. Steering, columnApr 28, 2014

    Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Rogue vehicles manufactured January 10, 2014, to January 17, 2014. In the affected vehicles, an incorrect bolt may have been used to connect the intermediate shaft to the upper steering assembly.

    The incorrect bolts could loosen and fall out resulting in a loss of vehicle control and increasing the risk of a crash.

    Nissan will notify owners and, dealers will inspect and repair all affected vehicles, free of charge. The recall began on June 2, 2014. Owners may contact Nissan at 1-800-647-7261.

    Campaign 14V218000 on NHTSA.gov

Representative owner complaints: other or unspecified

65 reports, newest first. Show all

  1. Other or unspecified, Aug 8, 2017

    THE AIR-CONDITIONING WORKS FINE IN ALL SPEEDS BUT AFTER AND HOUR ON THE HIGHWAY IN SOUTH FLORIDA THE AIR-CONDITIONING AIR FLOW STARTS DECREASING AND THE AIR TEMPERATURE STARTS TO INCREASE. THIS HAPPENED HAPPEN 3 TIMES.

  2. Other or unspecified, Jul 25, 2017, crash

    THE AC SYSTEM HAS NEVER WORKED PROPERLY. THE CONTROLS CHANGE FROM ONE SETTING TO ANOTHER WITHOUT YOU PROMPTING CHANGE. IT BLOWS HOT AIR WHEN ON COOL.. THIS HAPPENS REGARDLESS IF YOU ARE SITTING STILL OR TRAVELING AT ANY SPEED. THE CONDENSER WAS REPLACED AND THEN THE DEALER REPLACED THE "O-RINGS" AFTER THAT AND ADDED FREON. .. ONLY WORKED FOR A WEEK BEFORE THE AIR QUIT WORKING AGAIN. I BUY A NEW CAR EVERY 2 YEARS AND AFTER THE PROBLEMS I'VE HAD WITH THE AC AND LACK OF SERVICE FROM THE NISSAN DEALERSHIPS , THIS WILL DEFINITELY KEEP ME FROM PURCHASING ANOTHER NISSAN. THIS IS A COMMON COMPLAINT WITH THIS YEAR/MAKE/MODEL VEHICLE AND NISSAN DOESN'T WANT TO TAKE THE RESPONSIBILITY TO REPAIR IT.

  3. Other or unspecified, Jun 17, 2017

    I PUT MY VEHICLE INTO DRIVE AND IT DOESN'T 'LOCK' OR STAY IN TO PLACE. IT MOVED TO NEUTRAL WHILE I WAS DRIVING IT. WHEN THIS HAPPENED WITH MY HONDA, THEY RECALLED IT AND REPLACED IT.

  4. Other or unspecified, Apr 18, 2017

    IN JANUARY 16, 2016 WHILE DRIVING, THE ENGINE SHUT OFF. IT DID NOT RESTART FOR APPROXIMATELY ONE HALF HOUR. WE CONTACTED THE LOCAL DEALERSHIP TO REPORT THE ISSUE AND REQUESTED A DIAGNOSTIC BUT WAS TURNED AWAY STATING IT WAS A "FLUKE" AND TO MONITOR THE ISSUE TO SEE IF IT OCCURS AGAIN. IN JUNE OF 2016 WE RECEIVED A RECALL NOTICE FOR THIS ISSUE AND BROUGHT IT IN FOR A FUEL PUMP REPLACEMENT ON JUNE 7, 2016. MARCH 15, 2017 WHILE DRIVING THE VEHICLE AT APPROXIMATELY 30 MPH THE SAME EVENT OCCURRED, THE CAR SHUT OFF WHILE DRIVING. ON APRIL 03, 2017, WE TOOK THE CAR TO THE LOCAL DEALERSHIP. WE WERE TOLD AGAIN THAT THE TESTS DID NOT INDICATE ANY ISSUES. LAST EVENING AT 8:10 PM, 4/17/2017, FOR THE THIRD TIME THE CAR STALLED AGAIN. THIS TIME AT A T INTERSECTION WHILE MAKING A LEFT TURN. THE CAR STALLED IN THE MIDDLE OF THE INTERSECTION. *TT *CN

  5. Power train, Vehicle speed control, Other or unspecified, Oct 7, 2016

    2014 NISSAN ROGUE SV 61,868 MILES WITH RECURRING ACCELERATION ISSUES. STARTED ABOUT ONE YEAR AGO WIFE CALLED AND SAID THAT VEHICLE WAS MAKING LOUD REVVING SOUND BUT NOT MOVING OR BARELY MOVING WHILE STEPPING ON GAS. SHE STATED CAR WAS STALLING OUT AT INTERSECTION OR WHILE IN MOVING TRAFFIC. NOT TURNING OFF BUT NOT MOVING WHILE STEPPING ON GAS. SHE PARK CAR AT WORK AND DROVE HOME WITH NO PROBLEM. SEVERAL MONTHS AGO SAME THING NO OR POOR ACCELERATION WHILE STEPPING ON GAS WHILE AT INTERSECTIONS OR IN MOVING TRAFFIC. I PICKED IT UP FROM WORK AND DRIVE HOME WITH NO PROBLEM. THIS HAS OCCURRED ON SEVERAL ADDITION DAYS BUT NOT HAS BAD. VEHICLE SHAKES AND MAKES REVVING NOISES WHILE DRIVING. FAST FORWARD TO TODAY WIFE CALLS SAYS SHE IS STUCK ON HIGHWAY. STATED THAT VEHICLE HAD NO ACCELERATION AND SHE WAS BARLEY ABLE TO GET IT INTO EMERGENCY LANE BEFORE IT WOULDN'T MOVE AT ALL. CHASSIS CONTROL SYSTEM ERROR MESSAGE APPEARED ON DASH DISPLAY ALONG WITH OTHER LIGHTS LIKE ENGINE LIGHT. VEHICLE WAS TOWED TO NISSAN DEALER FOR INSPECTION. BEGINNING TO THINK I PURCHASED A PIECE OF JUNK. AFTER READING SEVERAL POST REGARDING SIMILAR ISSUE AND NO RESOLVE FROM NISSAN I AM A LITTLE WORRIED. NOT ONLY IS THIS A DANGEROUS SAFETY ISSUE BUT WILL PROBABLY BE A HUGE EXPENSE TO CORRECT IF NISSAN DOES NOT HELP OUT. VEHICLE IS JUST ABOVE 60,000 POWERTRAIN WARRANTY. LUCKILY I HAVE GEICO MECHANICAL BREAKDOWN INSURANCE. WILL JUST WAIT AND SEE WHAT HAPPENS.

  6. Air bags, Other or unspecified, Fuel/propulsion system, Sep 20, 2016

    NISSAN DEALER CONTACTED ME OVER 3 MONTHS AGO. TO TELL ME THERE WAS PROBLEM. BUT HAVE YET TO DO ANYTHING

  7. Electrical system, Other or unspecified, Sep 17, 2016

    I HAVE QTY 2, 2014 NISSAN ROGUES, BOTH HAVE THE $1420 NAVIGATION SYSTEM AND NEITHER OF THEM WORK. THE DIRECTIONS ARE NOT ACCURATE AND CAN BE OFF BY MILES, OR JUST OUT OF THE AREA ALTOGETHER. IT WILL NOT DISPLAY SUB STREETS AND JUST TELLS YOU TO GET TO A MAIN ROAD. THE NAV, RADIO AND CONTROL MODULE REBOOTS OFTEN. I HAVE HAD THE DEALER LOOK AT IT AND IN ONE OF THEM THEY UPGRADED THE MAPS DATA FILE, THIS DID NOT HELP. I DO NOT USE THE NAVIGATION AT ALL AND HAVE RESORTED TO MY OLD GARMIN, WINDSHIELD MOUNT, WHICH WORKS PERFECTLY. NISSAN SHOULD HAVE JUST EMBEDDED A GARMIN IN THEIR DASH. TOTAL WASTE OF MONEY [XXX] & [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  8. Other or unspecified, Sep 8, 2016

    SUNROOF EXPLODES, SHATTERS

  9. Other or unspecified, Electronic stability control (ESC), Fuel/propulsion system, Jun 6, 2016

    I PREVIOUSLY PUT A COMPLAINT IN, NO ONE CONTACTED ME. I WAS TOLD BY NISSAN REPRESENTATIVE THEY WILL NOT COVER THE PROBLEM (06/04/2016). I'VE TAKEN MY VEHICLE TO TWO OTHER NISSAN DEALERS AND THEY STATED THERE IS A SERIOUS PROBLEM WITH THE CAR, BUT, WERE I PURCHASED MY VEHICLE AT TOLD ME I WAS HEAVY ON THE GAS, THAT IF THERE WAS A RECALL ON MY CAR PARTS, THE NUMBER STAMPED TO THAT PART, WOULD OF FLAGGED MY CAR. WHAT NONSENSE. WELL, HERE'S THE PICTURES THAT I'M UPLOADING. THE FUEL TANK DIDN'T EVEN COME ON EVEN AT 1 MILE LEFT TO GAS STATION. LIKE I SAID I BOUGHT MY VEHICLE IN CONCORD, NC. (MODERN NISSAN OF CONCORD). I WOULD LIKE NISSAN TO STEP UP TO THE PLATE AND CORRECT THESE PROBLEMS. IT'S NOT GOOD CUSTOMER SERVICE, AND WORD WILL GET AROUND. I DON'T PROMOTE NISSAN OR MY ROGUE ANYMORE. DUE TO POOR SERVICE, AND NOT TAKING CARE OF THE CONSUMERS COMPLAINTS AND FIXING THE PROBLEMS. PLEASE READ ALL THE COMPLAINTS ABOUT THE ROGUES, NISSAN, DOESN'T STAND BEHIND THERE BRAND, BECAUSE IF THEY DID, WE WOULDN'T BE ONLINE COMPLAINING. I EXPECT THE NHTSA, TO DO INVESTIGATIONS ON OUR COMPLAINTS, SO FAR NO ONE CONTACTED ME. I SAY THERE IS COMPUTER SOFTWARE GLITCH, IF THE GAS TANK DOESN'T ILLUMINATE. ALSO, THE GEAR SHIFT, ONLY ILLUMINATE WHEN IT WANTS TOO !!I GUESS THEY WILL BACK UP NISSAN AND NOT REMEDY THE PROBLEMS. I'M ABOUT TO CALL THE LOCAL T.V. STATION AND HAVE THEM INVESTIGATE, AND GET SOME ANSWERS FROM NISSAN, WHY THEY AREN'T TAKING CARE OF THE CONSUMERS.

  10. Suspension, Other or unspecified, Fuel/propulsion system, Apr 6, 2016

    PURCHASED 2014 ROGUE SELECT IN CONCORD, NC, JULY 2014. VEHICLE WOULDN'T START, ABOUT 4 MONTHS AFTER PURCHASED, USED JUMPERS TO GET STARTED AT HOME. THEN ANOTHER TIME I HAD TO USE JUMPER CABLE TO GET IT STARTED, AFTER I LEFT WALMART. HAD WALMART CAR DEPT. TO CHECK MY VEHICLE. I HAD A NEIGHBOR LOOK AT IT, PROBLEM WAS PROBABLY FUEL LINE. I FILL TANK UP, AND WILL ONLY DISPLAY BETWEEN 100-180 MILES, BEFORE HAVING TO REFUEL. BUT, SHOWS THAT THE TANK IS FILLED. NEVER RECEIVED A RECALL LETTER, REGARDLESS THAT I MOVED. SAD THAT I NEVER RECEIVED A NOTICE REGARDLESS THAT I MOVED, NO EXCUSE. AT ALL. IF THEY CAN SEND ME EMAILS A LOT, THEN I EXPECT I NOTICE. COME ON NISSAN, DO YOUR PART AND ACKNOWLEDGE OUR VEHICLES. I PAID GOOD MONEY FOR MY ROGUE. I WILL REMEMBER WHEN I PURCHASE ANOTHER VEHICLE, AND IT WON'T BE A NISSAN. I WILL GO WITH TOYOTA, SINCE THEY ACKNOWLEDGE THERE PROBLEMS, WHEN THEY ARISE, AND HAVE NO PROBLEM FIXING THEM. THAT'S HOW NISSAN IS GOING TO LOSE CONSUMERS, BY NOT STANDING BY THERE PRODUCT.

  11. Electrical system, Other or unspecified, Fuel/propulsion system, Feb 22, 2016

    I WANT NISSAN TO BUY IT BACK BECAUSE OF THE ALL RECALLS AND UNDER THE LEMON LAW.

  12. Other or unspecified, Nov 14, 2015

    I'VE GONE TO NISSAN CENTRAL AVENUE ON THREE (3) SEPARATE OCCASSIONS SINCE JUNE 2015 AND HAVE BEEN INFORMED THE PARTS WERE NOT AVAILABLE AFTER BEING SCHEDULED TO GO. MY CAR HAS YET TO HAVE THE RECALL ADDRESSED SINCE RECALL NOTIFICATION WAS SENT EARLIER IN 2015.

  13. Other or unspecified, Aug 8, 2015

    THE SUNROOF EXPLODED ON MY 2014 NISSAN ROGUE WHILE GOING NORTH ON I-95 NEAR WOODBRIDGE VA. AT THE TIME I WAS TRAVELING APPROXIMATELY 65 MPH AND THE SUNROOF WAS CLOSED.

  14. Other or unspecified, Jul 17, 2015

    THE CAR WAS BOUGHT IN MAY 2014. DURING THE TIME I HAD THE WINTER TIRES CHANGED IN APRIL 2015, I MENTIONNED TO THE SERVICEMAN AT THE NISSAN DEALERSHIP THAT THE AC WAS EMITTING A MUSTY SMELL. THEY CHANGED THE FILTER BECAUSE THEY SAID IT WAS "BLACK" AND ASKED ME IF I DRIVE IN A LOT OF CONSTRUCTION/DIRT ROADS.NO- I DRIVE IN THE SUBURBS 99% OF THE TIME. THERE ARE 22,000 KMS ON THE CAR. AFTER THE CHANGING OF THE FILTER, THERE WAS STILL A MUSTY, MOLDY SMELL. I WAS TOLD TO TELL THE SERVICE COUNTER, BUT HAVE NOT DONE SO YET.

  15. Other or unspecified, Service brakes, Engine, Oct 9, 2014, crash

    I HAD A SEVERE ACCIDENT WITH MY 2014 NISSAN ROGUE AWD WHICH ALMOST KILLED ME AND MY ENTIRE FAMILY. IT WAS A MIRACLE THAT WE ARE ALIVE. HOWEVER MY WIFE HAS SOME INJURY ON THE NECK....UPDATED 10/20/14 *BF ON 9/28 EARLY MORNING, WE WERE DRIVING (IN MIDDLE LANE) ON FREEWAY (I-5 - SOUTHBOUND) AT A NORMAL SPEED AND ALL OF SUDDEN I HEARD A BIG SOUND IN THE FRONT OF THE CAR. I WAS ALERT BUT BEFORE I COULD REACT, THE NEXT MOMENT MY CAR ROLLED ON THE PASSENGER SIDE AND THEN UPSIDE DOWN (ON THE FRONT HOOD AND FRONT PART OF THE ROOF) AND GOT DRAGGED AND AT THE SAME TIME TURNED. FINALLY THE BACK OF MY CAR HIT THE CURB WITH FULL FORCE AND THEN IT RESTED ON THE PASSENGER SIDE (BETWEEN EXIT 109 AND 108) BUT NOW IT WAS FACING NORTHBOUND. I BROKE THE WINDSHIELD TO COME OUT AND WITH THE HELP FROM PASSERSBY; I COULD SAFELY BRING MY WIFE AND 3 YEAR OLD OUT OF THE CAR. ALL THESE HAPPENED SO QUICKLY BUT I REMEMBER WHAT HAPPENED AS I DID NOT BLACKOUT. NEITHER MY CAR HIT ANY OTHER CAR NOR DID ANYTHING HIT MY CAR. AND LUCKILY THERE WAS NO TRUCK OR CAR FOLLOWING US. IT'S A BRAND NEW 2014 NISSAN ROGUE WHICH I BOUGHT IN JAN 2014. I STILL CANNOT UNDERSTAND HOW COME SUCH A SERIOUS FAILURE COULD OCCUR. THE VEHICLE IS NOW TOTALED AND I HAVE LOGGED A COMPLAINT WITH NISSAN BUT I AM STILL WAITING FOR A REPLY. I WANT THIS TO BE INVESTIGATED AS I DO NOT WANT OTHER FAMILIES TO EXPERIENCE WHAT WE HAVE BEEN GOING THROUGH. UPDATED 05/21/2015 *JS