2017 Nissan Rogue
Problems, recalls and owner-reported issues
Power train is the leading concern among 596 owner complaints filed for this model year. This is the 4th highest complaint count among 19 Rogue model years with reports.
Of the 2017 reports, 57 involved a crash and 8 involved a fire. 59 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, anti-theft, immobilizer/proximity, key/senderFeb 16, 2023
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
Campaign 23V093000 on NHTSA.gov
Electrical system, wiringNov 23, 2022
Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.
A corroded dash side harness connector increases the risk of a fire.
Dealers will apply grease and repair any corroded connector as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC934.
Campaign 22V875000 on NHTSA.gov
Engine and engine cooling, engine, engine control module (ecu/ecm)Oct 26, 2021
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
A blown fuse may cause an engine stall, increasing the risk of a crash.
Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.
Campaign 21V839000 on NHTSA.gov
SeatsOct 18, 2017
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
The insufficient welds can increase the risk of injury to the occupants in the event of a crash.
Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 17V663000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Representative owner complaints: forward collision avoidance
76 reports, newest first. Show all
Forward collision avoidance, Nov 30, 2020
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE COLLISION AVOIDANCE WARNING LIGHT ILLUMINATED. THE VEHICLE CAME TO A STOP. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO DOWNEY NISSAN (7321 FIRESTONE BLVD, DOWNEY, CA 90241, (888)523-1103) ON SEVERAL OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE TECHNICIAN THEN TEST DROVE THE VEHICLE AND THE COLLISON WARNING LIGHT ILLUMINATED. THE TECHNICIAN REPLACED THE ANTI-COLLISON SENSORS. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE DEALER TO REPLACE THE BRACKET. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Forward collision avoidance, Sep 11, 2020
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AUTOMATIC EMERGENCY BRAKING SYSTEM ERRONEOUSLY ACTIVATED CAUSING TO THE VEHICLE TO ABRUPTLY STOP AND REDUCE SPEED. THERE WERE NO OTHER VEHICLE OR LARGE OBJECT NEARBY DURING THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER 112 NISSAN LOCATED AT 730 MEDFORD AVE, PATCHOGUE, NY 11772, HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS ADVISED TO DEACTIVATE THE EMERGENCY BRAKING SYSTEM. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Service brakes, Forward collision avoidance, Apr 10, 2020
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE AUTOMATIC EMERGENCY BRAKING ACTIVATED INDEPENDENTLY. THE AEB WARNING INDICATOR ILLUMINATED AND THE VEHICLE STOPPED ABRUPTLY. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO NISSAN OF SACRAMENTO (2820 AUBURN BLVD, SACRAMENTO, CA 95821), HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Forward collision avoidance, Oct 11, 2019
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 35 MPH, THE AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM WARNING INDICATOR ILLUMINATED AND THE VEHICLE BEGAN TO HESITATE AND SEIZE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND WAS ABLE TO CONTINUE DRIVING TO HIS DESTINATION. THE CONTACT CALLED EDEN PRAIRIE NISSAN (LOCATED AT 12790 PLAZA DR, EDEN PRAIRIE, MN 55344, (952) 567-2100) AND INFORMED THEM OF THE FAILURE. THE FAILURE RECURRED TWO DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LASER SENSOR FOR THE EMERGENCY BRAKING SYSTEM NEEDED TO BE UPDATED AND THE AEB SYSTEM NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED. ON SEPTEMBER 25, 2019, THE FAILURE RECURRED A THIRD TIME. THE VEHICLE WAS TAKEN BACK TO DEALER WHERE IT WAS DIAGNOSED THAT THE AEB SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ON OCTOBER 4, 2019, THE FAILURE RECURRED A FOURTH TIME. THE VEHICLE WAS TAKEN TO BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN RECALL REPAIR. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON OCTOBER 11, 2019. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,500.
Forward collision avoidance, Sep 18, 2019
TL* THE CONTACT WAS RENTING A 2017 NISSAN ROGUE. WHILE DRIVING 55 MPH, THE AUTO BRAKE ENGAGED WITH NO OBJECT IN FRONT OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 23,262.
Forward collision avoidance, Mar 14, 2019
WHILE THE VEHICLE WAS IN MOTION ON BOTH CITY STREETS AND INTERSTATE HIGHWAYS THE AUTOMATIC EMERGENCY BRAKE (AEB) HAS ACTIVATED WHEN THERE WASN'T ANY TRAFFIC OR OBSTACLES PRESENT. AT ONE TIME ON THE HIGHWAY IT ALMOST CAUSED AN ACCIDENT DUE TO SUDDEN AND ABRUPT UNNEEDED BRAKING SLOWING THE CAR UNEXPECTEDLY NEARLY CAUSING CARS BEHIND ME TO RUN INTO ME. THIS VEHICLE BEHAVIOR HAS OCCURRED MULTIPLE TIMES.
Air bags, Service brakes, Forward collision avoidance, Oct 28, 2018, crash
MY DAUGHTER WAS AT A TRAFFIC LIGHT BEHIND A JEEP. THE CARS BEGAN TO DRIVE FORWARD AFTER THE LIGHT TURNED GREEN. AS THEY WERE SPEEDING UP, THE VEHICLE IN FRONT OF HER SLAMMED ON HIS BRAKES AND THE ROGUE DID NOT STOP AND RAN INTO THE JEEP.I LEASED THIS CAR FOR SAFETY FEATURES THAT DID NOT DO WHAT THEY ARE ADVERTISED TO TO DO. FORWARD EMERGENCY BRAKING DID NOT ACTIVATE, NO AUDIBLE ALERTS, AND AIR BAGS DID NOT DEPLOY. MY DAUGHTER HIT A VEHICLE IN FRONT OF HER AND CAUSED ABOUT $8,000 IN DAMAGE.
Service brakes, Forward collision avoidance, Oct 19, 2018
MY 2017.5 NISSAN ROGUE HYBRID EMERGENCY BRAKE MALFUNCTION LIGHT HAS COME ON 2X. THERE WAS NO NEED FOR THE EMERGENCY BRAKES TO BE ENGAGED. I WAS DRIVING MY CAR ON THE HIGHWAY WITH NO RISK OF HITTING ANOTHER OBJECT. THE LIGHT HAS COME ON SEVERAL TIMES WITH NO NEED FOR THE ISSUE TO OCCUR.
Electronic stability control (ESC), Service brakes, Forward collision avoidance, Oct 9, 2018
RANDOMLY TRIGGERS FORWARD EMERGENCY BRAKES WITHOUT PRESENCE OF VEHICLE OR PEDESTRIANS WHEN CAR IS IN MOTION. HAPPENED MULTIPLE TIMES ON CLEAR DAYS, TRAVELING APPROXIMATELY 30 MPH AND CAR BRAKES AUTOMATICALLY. *DT *TR
Service brakes, Forward collision avoidance, Oct 9, 2018, crash
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE VEHICLE DID NOT STOP AND REAR ENDED THE PRECEDING VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT LATER REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED AND TOWED TO A PRIVATE PROPERTY. THE CONTACT CALLED TEAM NISSAN AT (856) 696-2277 (LOCATED AT 1715 S DELSEA DR, VINELAND, NJ 08360) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ASKED IF THE CONTACT WANTED THE VEHICLE REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE VIN WAS NOT PROVIDED.
Forward collision avoidance, Aug 11, 2018
THE VEHICLE BRAKED TO A FULL STOP WHILE I WAS DRIVING STRAIGHT FORWARD OVER TRAIN TRACKS. THIS IS VERY DANGEROUS AS I COULD HAVE EASILY BEEN REAR ENDED
Electronic stability control (ESC), Forward collision avoidance, Jul 31, 2018
WHILE DRIVING ON THE HWY TO MY PLACE PACE OF EMPLOYMENT A WARNING CODE APPEARED STATING THE FRONT SENSOR WASN'T WORKING DUE TO OBSTRUCTION. IT WAS RAINING FAIRLY HEAVY NO VEHICLE IN FRONT OF ME STAYED ON FOR AT LEAST 5 MILES. WHILE TURNING IN TO WORK PARKING LOT IT GOES OFF.
Other or unspecified, Forward collision avoidance, Jul 25, 2018
FORWARD EMERGENCY BRAKING KEEPS ENGAGING WITH NO OBJECT IN FRONT. HAS HAPPENED SEVERAL TIMES. THE LATEST TIME WAS THIS EVENING. IT ENGAGED ON THE INTERSTATE AT A SPEED OF 65 MPH DROPPED SPEED TO 45 WITH A SEMI TRUCK DIRECTLY BEHIND ME. OTHER TIMES IT HAS HAPPENED WHEN DRIVING UP OR DOWN HILLS, WHEN ACCELERATING ON THE ON RAMP TO THE FREEWAY.
Service brakes, Forward collision avoidance, Apr 17, 2018
WHILE DRIVING ACROSS AND PARTICULAR SET OF INLAID RAILROAD TRACKS, THE ROGUE BEEPS AT ME AND THEN SLOWS DOWN OR SOMETIMES STOPS DUE TO THE FORWARD EMERGENCY BRAKE (FEB) FEATURE. THIS HAPPENED MULTIPLE TIMES BEFORE I FIGURED OUT WHAT WAS GOING ON. I'VE TAKEN THE CAR TO THE DEALERSHIP TWICE ABOUT THIS ISSUE AND THEY CANNOT FIGURE OUT WHAT IS WRONG. I'VE SINCE RESORTED TO TURNING OFF THE FEATURE WHILE DRIVING TO AVOID HAVING MY CAR STOP SUDDENLY. HOWEVER, THIS PAST WEEKEND AFTER FORGETTING TO TURN THE FEATURE OFF (WHICH YOU HAVE TO DO EVERY TIME YOU START THE CAR), MY FEB DEPLOYED AS WELL AS THE ABS LIGHT, THE SLIP LIGHT, AND THE BRAKE WARNING LIGHT IN A RESIDENTIAL NEIGHBORHOOD WHEN NOTHING WAS IN THE ROAD. WHILE ATTEMPTING TO MOVE THE CAR TO SAFETY, THE FEB KEPT ON SLOWING ME DOWN AND THE BRAKES FELT AS IF THEY WERE GRINDING THE ENTIRE DRIVE. I TRIED TO TURN THE VEHICLE OFF AND ON MULTIPLE TIMES TO SEE IF THE SYSTEM WOULD RESET ITSELF, BUT IT WOULDN'T. I CALLED TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP, WHERE IT CURRENTLY STILL IS. THEY HAVE YET TO FIGURE OUT WHAT IS GOING ON. THIS IS THE THIRD TIME IN THE DEALERSHIP WITH NO RESOLUTION YET.
Forward collision avoidance, Mar 1, 2018
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. THE CONTACT STATED THAT THE FORWARD EMERGENCY BRAKING PACKAGE FUNCTION FAILED TO PROVIDE A WARNING AND DID NOT BRAKE WITHOUT THE CONTACT APPLYING FORCE TO THE BRAKE PEDAL. THE DEALER (WEST PALM BEACH NISSAN, 3870 W BLUE HERON BLVD, RIVIERA BEACH, FL 33404, (561) 612-4825) WAS NOTIFIED AND TESTED THE VEHICLE, CONSUMER WAS LATER TOLD THAT TEST WAS UNOFFICIAL AS CORPORATE SAID TOLD THEM THEY COULDN'T TEST FEATURE. DELRAY NISSAN SAID THE SAME FEATURE IN INFINITI QX60 WORK PERFECTLY SO DOES CRUISE CONTROL BRAKING IN BOTH VEHICLES. HOWEVER WITHOUT CRUISE CONTROL ACTIVATED THE NISSAN FORWARD COLLISION SEEMS NOT WORK. THE APPROXIMATE FAILURE MILEAGE WAS 130. *TT
Other or unspecified, Forward collision avoidance, Feb 8, 2018
(FEB) FORWARD EMERGENCY BRAKING SYSTEM FAULTY. I HAVE FILED ANOTHER CLAIM BEFORE THIS BUT THERE HAS BEEN MORE DEVELOPMENT AND ANSWERS TO THE UNKNOWN AS TO WHY IT IS DOING THIS. I SPOKE TO NISSANS ARBITRATION DEPT LAST NIGHT AND THEY HAVE FOUND THAT IT IS SOME TRAFFIC LIGHTS THAT ARE CAUSING AN INTERFERENCE AND CAUSING THIS SYSTEM TO SET OFF AUDIBLE BEEPS FOLLOWED BY A RED LIGHT (ACCORDING TO USER MANUAL IT IS THE FEB EMERGENCY WARNING INDICATOR). IT WILL THEN BRAKE ON ITS OWN...SOMETIMES MORE SIGNIFICANTLY THAN OTHERS. I DO HAVE A PICTURE OF THE LIGHT GOING OFF WHICH I WILL ATTACH TO THIS COMPLAINT. I HAVE HAD THIS CAR FOR 6MOS AND IT HAS BEEN IN THE SHOP 4 TIMES. I FEEL THIS CAR IS A LEMON. I AM STILL FIGHTING WITH NISSAN BUT AS OF LAST NIGHT THEY SAID THAT NISSAN HAS NO INTEREST IN REPLACING OR LETTING ME REPURCHASE AT THIS TIME, BUT THEY WILL OFFER A CASH SETTLEMENT.
Service brakes, Forward collision avoidance, Jan 15, 2018
THE VEHICLE WAS BEING DRIVEN TOWARD A FOUR LANE INTERSECTION WITH TRAFFIC LIGHT CONTROL. AS THE VEHICLE APPROACHED THE INTERSECTION AND THE RED LIGHT, THE BRAKES WERE APPLIED AND FAILED TO ENGAGE. THE BRAKE PEDAL WENT TO THE FLOOR AND NEVER SLOWED THE VEHICLE. THERE WERE OPEN LANES TO THE RIGHT AND THE VEHICLE WAS MOVED OVER TO THIS OPEN LANE AND NEVER SLOWED. THE VEHICLE WENT INTO AND THROUGH THE INTERSECTION. NO CROSS TRAFFIC VEHICLES WERE IMPACTED AND THE DRIVER WAS ABLE TO MOVE THE VEHICLE OVER TO THE SIDE ROAD AND SLOW THE VEHICLE AS IT WENT UP AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS REPORTED THAT NO MECHANICAL FAILURES WERE FOUND. NO REPAIRS WERE MADE. THE VEHICLE HAS APPROXIMATELY 8000 MILES ON IT,
Other or unspecified, Forward collision avoidance, Jan 10, 2018
THERE IS A SAFETY ISSUE WITH THE FRONT BRAKING SYSTEM. THERE IS EVEN A DOCUMENT SEND TO THE NISSAN DEALERSHIPS NOTIFYING THEM THAT IT IS A KNOWN ISSUE, BUT THERE IS NO FIX AS OF YET THE ENGINEERS CANNOT EVEN FIND A CAUSE FOR THE ISSUE. I ASKED FOR A COPY OF THE LETTER, BUT, OF COURSE, IT IS A "CONFIDENTIAL" DOCUMENT AND ONLY PRIVILEGED PARTIES ARE ABLE TO HAVE ACCESS TO IT. WHAT HAPPENS IS THERE WILL BE AN AUDIBLE BEEPING (TWO-THREE TIMES) AND IMMEDIATELY AFTER YOUR CAR WILL SLAM ON THE BRAKES ON IT OWN, WHICH IN TURN KICKS ON THE ANTI-LOCK BRAKES. THERE WILL BE NOTHING ON THE SENSOR OR NOTHING IN YOUR PATH IN FRONT OF YOU. IT DOES THIS SPONTANEOUSLY. THIS WAS WHILE I WAS DRIVING!!!! THIS HAS HAPPENED TO ME 3 TIMES ALREADY. WHEN HOOKED UP TO A DIAGNOSTIC TESTER, IT THROWS A CODE THAT THERE WAS SOMETHING IN FRONT OF THE SENSOR. THE DATE MARKED ON THIS CLAIM/REPORT WAS THE LAST TIME IT HAS HAPPENED....SO FAR....
Forward collision avoidance, Dec 31, 2017
THIS VEHICLE WAS PURCHASED NEW FROM THE DEALERSHIP, NISSAN OF VACAVILLE, ON 9-16-2017. ON 10-26-2017 WHILE TRAVELING AT APPROXIMATELY 35 MPH THE VEHICLE'S FORWARD EMERGENCY BRAKING SYSTEM (FEB) SUDDENLY AND UNEXPECTEDLY ACTIVATED, BRING THE CAR TO A FULL AND COMPLETE STOP IN THE MIDDLE OF THE ROAD. THE BRAKING SYSTEM DISENGAGED WITHIN A FEW SECONDS AND I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. THERE WERE NO ADVERSE CONDITIONS, OBSTRUCTIONS, OR VEHICLES WITHIN A DANGEROUS DISTANCE TO HAVE CAUSED THE ACTIVATION. THE DASHBOARD WARNING LIGHTS DISPLAYED THE ALERT MESSAGE "WARNING" "MALFUNCTION." THE VEHICLE WAS SUBSEQUENTLY TOWED TO AUTOCOM NISSAN OF CONCORD FOR SERVICE AND DIAGNOSIS. I WAS TOLD CODES U1002, C1B5D, AND C1A16-97 WERE STORED IN THE COMPUTER SYSTEM. C1A16-97 RELATES TO AN OBSTRUCTION OR BLOCKED RADAR SENSOR, BUT THAT ALL THE STORED CODES WERE IN THE PAST. C1A16-97 WAS STORED AT 1983 MILES - I EXPERIENCED NO ACTIVATION OF THE SYSTEM AT THAT TIME. ACCORDING TO THE DEALERSHIP THERE WERE NO STORED CODES RELATED TO TODAY'S INCIDENT. NISSAN TECH LINE MADE A REMOTE DIAGNOSIS AND CONCLUDED A LOOSE LICENSE PLATE FRAME LIKELY HAD CAUSED AND OBSTRUCTION, ACTIVATING THE SYSTEM. THIS IS IN CONFLICT WITH THE OWNERS MANUAL'S EXPLANATION OF FEB SHUT DOWN IN THE EVENT OF AN OBSTRUCTION. ON 12-19-2017 I RETURNED THE VEHICLE TO THE DEALERSHIP WHERE I PURCHASED THE CAR. AFTER FOUR DAYS OF DIAGNOSTIC AND ROAD TESTING I WAS TOLD THAT, ACCORDING TO NISSAN TECH LINE, SINCE THE DEALERSHIP WAS UNABLE TO DUPLICATE THE MALFUNCTION DURING THE TEST DRIVE, THEN THE CAR IS CONSIDERED OPERATIONAL AND SAFE AND COULD BE RETURNED TO THE CUSTOMER. AND ALTHOUGH FINDING MULTIPLE PAST CODES STORED ECM-UL00L, ASB-UL002, BCM UL000-00, UL000-01, CLB40-49, CLB30-49, UL000-00, ICC /ADAS-C1B53-04, CLB54-00, UL000-01 ALL INDICATION MALFUNCTION. NONE OF WHICH HAVE BEEN RESOLVED OR REPAIRED. ## VIN PASSED ## NISSAN ROUGE S FWD 2017.5 ##
Vehicle speed control, Forward collision avoidance, Dec 22, 2017, crash
THE FIRST TIME THE VEHICLE MALFUNCTIONED, I WAS DRIVING IN A GROCERY STORE PARKING LOT WITH A PERSONAL FRIEND AND SUDDENLY THE CAR'S EMERGENCY BRAKE PROTECTION ACTIVATED JOLTING THE CAR TO A STOP. THE SECOND OCCURRENCE WAS IN A PARKING DECK (DIFFERENT FROM THE FIRST LOCATION) AND THE CAR AGAIN ACTIVATED THE EMERGENCY BRAKE PROTECTION SYSTEM JOLTING THE CAR TO A STOP. I THEN FELT THIS WAS A SAFETY ISSUE AND BROUGHT THIS INTO THE NISSAN DEALERSHIP. THEY CHECKED THE CAR AND CALLED REPORTING THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR AND I SHOULD PICK IT UP. I PICKED THE CAR UP AND CONTINUED TO DRIVE IT UNTIL I SWITCHED CARS WITH A PERSONAL FRIEND WHO USED THE CAR TO DRIVE ONE MILE BACK TO HOME DOWN A 4 LANE ROAD. UPON COMING TO AN INTERSECTION, SHE REPORTS SHE BEGAN SLOWING DOWN AND GOT IN A TURN LANE TO MAKE A LEFT ONTO OUR NEIGHBORHOOD ROAD AND AS SHE WAS APPROACHING THE LIGHT, THE CAR ACTIVATED THE EMERGENCY BRAKING SYSTEM, AGAIN JOLTING THE CAR TO A STOP. SHE STATES DURING AND AFTER THE CAR CAME TO A COMPLETE STOP, SHE KEPT HER FOOT ON THE BREAK THE ENTIRE TIME AND WHILE DECOMPRESSING THE BRAKE, THE CAR THEN JOLTED FORWARD CRASHING INTO THE CAR IN FRONT OF HER. I HAD THE CAR TOWED IN TO THE NISSAN DEALERSHIP AND HAD CORPORATE NISSAN STEP IN TO INVESTIGATE THE CAR. 6 WEEKS LATER THEY INVESTIGATED THE CAR REPORTING THAT NO ERROR WAS FOUND WITH THE CAR AND AGAIN I SHOULD PICK MY VEHICLE UP. I REQUESTED SPECIFIC TESTS AND ASKED THE TESTING PROCESS FOR THE CAR AND WAS ADVISED BY THE INVESTIGATION DEPARTMENT THAT THEY COULD NOT DISCLOSE THAT INFORMATION AND THAT THE TESTING AND RESULTS WERE "PROPERTY OF NISSAN" AND THAT THEY WERE NOT OFFERING ANY FURTHER ASSISTANCE.
Forward collision avoidance, Dec 20, 2017
ABS BRAKING SYSTEM GOES ON WHEN DRIVING CAR FOR NO APPARENT REASON. NO OTHER CARS OR OBSTACLES AROUND. THIS HAS HAPPENED 7 TIMES. SPEED USUALLY BETWEEN 30 /35 MPH. ALERT SIGNAL BEEPS FIRST . BRAKES RELEASE AFTER APPROXIMATELY 3 TO 4 SECONDS
Vehicle speed control, Forward collision avoidance, Nov 10, 2017, crash
FRONT EMERGENCY BRAKING SYSTEM FAILED TO BRAKE THE CAR WHEN THERE WAS ANOTHER VEHICLE IN FRONT OF THE CAR AND RESULTED IN A CRASH. MY CAR HIT ANOTHER CAR.
Other or unspecified, Forward collision avoidance, Oct 20, 2017
ON OCTOBER 11, 2017, THE VEHICLE'S 'INTELLIGENT SAFETY SHIELD' FEATURE CAUSE THE VEHICLE TO UNEXPECTEDLY BRAKE WHILE MOVING AT APPROXIMATELY 65 MPH ON THE INTERSTATE 10 FREEWAY. THIS MALFUNCTION NEARLY CAUSED A SERIOUS ACCIDENT WHICH COULD HAVE RESULTED IN SERIOUS INJURIES. WE IMMEDIATELY CONTACTED THE NISSAN DEALER AND THEY DID HAVE THE VEHICLE TOWED TO THEIR SERVICE DEPARTMENT FOR INSPECTION. THEY HAVE HAD THE VEHICLE FOR APPROXIMATELY 1 WEEK AND ARE NOW CONTACTING US REQUESTING THAT WE PICK UP THE VEHICLE, DESPITE THE FACT THAT THEY HAVE NOT REPAIRED THE VEHICLE OR EVEN KNOW 'EXACTLY WHAT THE PROBLEM IS' IN THEIR OWN WORDS.
Service brakes, Forward collision avoidance, Oct 13, 2017
YESTERDAY, WHILST DRIVING AT 30 MPH THE FORWARD EMERGENCY BRAKING SYSTEM ACTIVATED. NO CARS, PEDESTRIANS OR OBJECTS WERE IN FRONT OF VEHICLE. ROAD WAS LEVEL AND CAR TRAVELING STRAIGHT. DISPLAY IN CENTRE OF DASH INDICATED " MALFUNCTION" CAR PULLED TO SIDE OF ROAD, SHUT DOWN AND RESTARTED. NO OTHER SIGNS OF PROBLEMS. NO OBJECTS OF ANY SORT WERE IN FRONT OF VEHICLE.
Forward collision avoidance, Apr 13, 2017
THE VEHICLE WAS TRAVELING ON A ROAD THAT GOES UNDER A BRIDGE ON I-275. THE FRONT CAMERA SYSTEM MISTOOK THE BRIDGE FOR AN OBJECT ON THE ROAD AND ACTIVATED THE BRAKES. THE CAR BRAKED ON ITS OWN. THE CAR DID THIS ON TWO SEPARATE OCCASIONS AND WAS TAKEN TO THE DEALER ON BOTH OCCASIONS. ON THE 2ND OCCASION NISSAN ENGINEERING DECLARED THE SYSTEM WORKED AS INTENDED. THE VEHICLE WAS WITHIN ITS LANE OF TRAVEL WHEN APPROACHING THE BRIDGE.