2018 Nissan Rogue
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 609 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Rogue model years with reports.
Of the 2018 reports, 32 involved a crash and 1 involved a fire. 45 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, anti-theft, immobilizer/proximity, key/senderFeb 16, 2023
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
Campaign 23V093000 on NHTSA.gov
Engine and engine cooling, engine, engine control module (ecu/ecm)Oct 26, 2021
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
A blown fuse may cause an engine stall, increasing the risk of a crash.
Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.
Campaign 21V839000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 12, 2019
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The lack of an image in the back-up camera display increases the risk of a crash.
Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
Campaign 19V654000 on NHTSA.gov
Representative owner complaints: service brakes
253 reports, newest first. Show all
Service brakes, Engine, Nov 12, 2018
WHEN THE ENGINE IS STARTED COLD. SITTING FOR 6 HOURS OR MORE. THERE IS A RATTLING SOUND COMING FROM THE ENGINE AS IF THERE WERE TOO MUCH ENGINE BEARING CLEARANCE. AFTER 2 SECONDS THE NOISE GOES AWAY. DEALER SAYS THEY CAN NOT DUPLICATED IT BUT I HAVE 2 AUDIOS OF IT AND PRESENTED TO THEM.
Other or unspecified, Service brakes, Nov 5, 2018
MULTIPLE OCCURRENCES OF CAR TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT APPEARING ON DASH AND IT SEEMED THE BRAKES WERE GOING ON TOO, WITHOUT BEING APPLIED. BUT I DIDN'T BELIEVE THAT COULD HAPPEN ON ITS OWN. IT HAPPENED ONE TIME ON EXPRESSWAY BUT I THOUGHT I MUST HAVE HIT A POTHOLE (CAR WAS PRETTY NEW THEN) AND HAPPENED MULTIPLE TIMES ON SURFACE STREETS. DEALERSHIP TOLD ME TIRE PRESSURE WAS NOT EVEN AND THAT SENSOR WAS VERY SENSITIVE. WHY THE CAR WAS BRAKING WAS BEYOND ME, BUT WAS ATTRIBUTED TO UNEVEN TIRE PRESSURE. IT HAPPENED AGAIN AND THIS TIME TIRE PRESSURE WAS AT 33 PSI ON ALL TIRES (RECOMMENDED NUMBER ON EACH TIRE), SO I BROUGHT IT TO DEALER AGAIN. THIS TIME IT WAS THOROUGHLY EXAMINED AND I WAS QUESTIONED THOROUGHLY ON THE SITUATIONS WHEN THIS HAPPENED. THE COLLISION MONITORING SYSTEM UNIT(S) WERE REPLACED. CAR HAD 9,800 MILES. THE TIRE PRESSURE MONITORING SYSTEM WAS FINE. SCARY SITUATION AND I MUST ADMIT I'M APPREHENSIVE TO BE DRIVING IT STILL. BUT, IT'S A LEASE SO I'M COMMITTED. I SHOULD FIND COMFORT IN THE FACT THAT THE PARTS WERE REPLACED, HOWEVER, I'M NOT YET COMFORTABLE. SO, I THOUGHT IT NEEDED TO BE REPORTED SO OTHERS CAN BE AWARE. *DT *JB
Service brakes, Forward collision avoidance, Oct 25, 2018
WHILE ACCELERATING ON A COUNTY STREET, AT ALMOST 40 MPH, MY CAR DECIDED TO SUDDENLY BRAKE AND ALMOST IMMEDIATELY STOP. IT VIBRATED AND WE HEARD A LOUD GRINDING TYPE NOISE. I REMOVED MY FOOT FROM ACCELERATOR, AND AFTER JUST A SECOND, THE BRAKING STOPPED AND I WAS ABLE TO ACCELERATE AGAIN. I WAS ALMOST REAR-ENDED BY THE CAR BEHIND ME. NO WARNING LIGHTS OR SOUNDS WERE HEARD. THE CAR HAS ABOUT 15,500 MILES. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED. THE FIRST TIME WAS JUST STARTING TO ACCELERATE FROM A STOP LIGHT, SO IT WAS AT ONLY ABOUT 10 MPH. THEN THE DEALERSHIP SAID NO CODES WERE THROWN, SO THEY COULD NOT FIND A PROBLEM TO FIX. IT'S IN THE DEALERSHIP AGAIN TODAY, HOPING THAT THEY CAN FIGURE OUT THE PROBLEM AND FIX IT. I'M SCARED TO DRIVE THIS ON THE FREEWAY, OR ACTUALLY ANYWHERE I WANT TO GO MORE THAN 10 MILES PER HOUR...SO THAT WOULD BE EVERY TIME I WANT TO DRIVE MY CAR!
Service brakes, Forward collision avoidance, Oct 25, 2018
I WAS DRIVING AROUND 11AM USING LOCAL ROADS. I HAD BEEN DRIVING ABOUT 5 MINUTES WHEN I PULLED UP TO A STOP SIGN. IT WAS A CLEAR DAY, LIGHT TRAFFIC, DRY PAVEMENT, NO LEAVES OR OTHER ROAD DEBRIS. AS I PULLED AWAY FROM THE STOP SIGN, WITHIN 20 FEET, THE CAR SUDDENLY STARTED SHAKING AND STOPPING. IT MADE AN INCREDIBLY LOUD NOISE. I IMMEDIATELY PULLED OVER THE SHOULDER. THERE WERE NO MESSAGES ON THE DASH OR BEHIND THE STEERING WHEEL. AFTER SITTING THERE A FEW MINUTES, I PROCEEDED HOME WITHOUT FURTHER INCIDENT. LATER THAT DAY, I DROPPED THE CAR OFF AT THE CAR DEALER TO CHECK INTO THIS PROBLEM. I WAS GIVEN A LOANER CAR, AND BY THE FOLLOWING MONDAY, GOT A CALL TO COME AND PICK UP MY CAR. THE SERVICE TEAM WAS UNABLE TO REPLICATE THE PROBLEM, SO NOTHING WAS FIXED. THIS ALSO HAPPENED ON SEPTEMBER 24, 2018. THIS TIME, I WAS EXITING A HIGHWAY AND WAS SLOWING DOWN ON A RAMP. THE CAR SUDDENLY STARTED SHAKING AND MADE A LOUD NOISE. IT GRINDED TO A STOP. IT WAS STARTLING TO ME, AS I'VE NEVER HAD A CAR DO THIS TO ME BEFORE. I ASSUMED THERE WAS SOMETHING WRONG WITH THE ROAD SURFACE AND FIGURED THE ANTI-LOCK BRAKE OR THE COLLISION AVOIDANCE SYSTEM HAD ENGAGED. I WAS TAKING A FRIEND HOME FROM CANCER SURGERY THAT DAY, SO I DIDN'T THINK ABOUT IT A WHOLE LOT. I HAD OTHER WORRIES. IN CONSIDERING WHAT HAPPENED, I BELIEVE THAT THE BRAKES AUTOMATICALLY ENGAGED IN BOTH CASES. IT SEEMED LIKE THE CAR WAS DETERMINED TO STOP, EVEN THOUGH THERE WERE NO OBSTACLES IN MY WAY. I HAD NO CONTROL OVER THE CAR. IT'S AN UNNERVING THING TO HAVE OCCUR, BUT AT LEAST I WAS GOING SLOW AND DIDN'T HAVE CARS BEHIND ME. I'M CONCERNED THAT IF IT HAPPENED AS I'M GOING AT A HIGH RATE OF SPEED ON A HIGHWAY, IT COULD CAUSE A CAR TO REAR-END ME, OR CAUSE MY CAR TO SWERVE OUT OF CONTROL AND CAUSE AN ACCIDENT.
Service brakes, Oct 24, 2018
WHILE DRIVING ON A STAIGHT ROADWAY THE VEHICLE STARTED TO SHAKE AND AN ALARM SOUNDED AND A RED BOX WITH A YELLOW TRIANGLE APPEARED ON THE DISPLAY AND THE CAR BEGAN TO SLOW DOWN AS IF TO AVOID A CRASH OR SOMETHING IN THE ROADWAY. THERE WAS NOTHING IN THE ROADWAY, NO CARS, NO DEER, NO PEOPLE. LUCKILY THERE WAS NO ONE BEHIND ME EITHER. I WAS SHOCKED THAT HIS HAPPENED UNTIL I READ THAT THIS IS HAPPENING WITH A LOT OF ROGUE'S FROM 2018 MODEL YEAR. CONTACTED NISSAN AND WAS TOLD TO CALL THE DEARLERSHIP. DEALERSHIP SAID TO BRING IT IN FOR AN INSPECTION. THE INCIDENT LASTED ABOUT 20 SECONDS AND THEN THE CAR RESUMED NORMAL FUNCTION.
Service brakes, Forward collision avoidance, Oct 22, 2018
THE FORWARD COLLISION AVOIDANCE (FCA) / AUTOMATIC EMERGENCY BRAKING SYSTEM INADVERTENTLY ACTIVATED RESULTING THE BRAKES BEING ABRUPTLY APPLIED WHILE DRIVING FORWARD ON A NEIGHBORHOOD THOROUGHFARE AT 40 MPH AND NOTHING IN FRONT OF ME.. THERE WAS A VEHICLE FOLLOWING ME WHICH HAD TO SWERVE AROUND ME OR ELSE THERE WOULD HAVE BEEN A REAR COLLISION. THE SYSTEM GENERATED A FALSE WARNING WITH A BEEPING AND DASHBOARD LIGHTS. THIS IS THE 1ST TIME THE VEHICLE HAS APPLIED THE BRAKES IN THE 3 MONTHS I'VE HAD THE VEHICLE. I HAVE CALLED THE AUTONATION PINECREST DEALERSHIP AND THEY TOLD ME TO BRING THE VEHICLE IN TO CHECK THE FCA SENSOR BECAUSE THEY HAVE SIMILAR COMPLAINTS FROM OTHER NEW ROGUE OWNERS.
Service brakes, Forward collision avoidance, Oct 19, 2018
MY SAFETY BRAKING SYSTEM SUDDENLY ENGAGED FOR NO APPARENT REASON. I WAS DRIVING 40 MPH ON A STRAIGHT, LEVEL SUBURBAN STREET THAT WAS NEWLY PAVED WITHIN THE LAST YEAR. THERE WERE NO OTHER VEHICLES AROUND AND THERE WERE NO OBSTRUCTIONS IN THE ROADWAY. THE ALARM SOUNDED AND THE BRAKES ENGAGED. IT FELT AND SOUNDED AS THOUGH I WAS DRIVING ON SPEED REDUCING PAVEMENT. THE CAR DID NOT COME TO A COMPLETE STOP BUT IT BROUGHT MY SPEED DOWN TO ABOUT 15MPH. IT THEN DISENGAGED AND NORMAL DRIVING RESUMED. IT WAS FRIGHTENING BUT LUCKILY NO ONE WAS BEHIND ME BECAUSE IT CERTAINLY COULD HAVE CAUSED ME TO BE REAR ENDED.
Other or unspecified, Service brakes, Oct 19, 2018
MY SAFETY BRAKING SYSTEM ENGAGED WHEN THERE WERE NO OTHER CARS AROUND ME. THERE WAS NOTHING ON THE ROADWAY EITHER. I WAS GOING 40 MPH ON A STRAIGHT LEVEL ROAD IN A SUBURBAN LOCATION. THE ALARM STARTED TO GO OFF AND THE CAR SUDDENLY BRAKED. IT FELT AND SOUNDED LIKE I WAS DRIVING ON SPEED REDUCING PAVEMENT. I DID NOT COME TO A COMPLETE STOP BUT IT DECREASED BY SPEED TO ABOUT 15 MPH. IT WAS FRIGHTENING AND LUCKILY NO ONE WAS BEHIND ME BECAUSE IT CERTAINLY COULD HAVE CAUSED ME TO BE REAR ENDED.
Vehicle speed control, Other or unspecified, Service brakes, Oct 18, 2018
ON TWO SEPARATE OCCASIONS, I WAS DRIVING APPROXIMATELY 40 MPH ON A HIGHWAY AND MY 2018 NISSAN ROGUE STOPPED SUDDENLY AND THEN STARTED AGAIN. THERE WAS NO OTHER VEHICLE DIRECTLY IN FRONT OR BEHIND ME. THE FIRST TIME IT HAPPENED MY MILEAGE WAS 3000+. THE SECOND TIME IT HAPPENED I WAS DRIVING APPROXIMATELY 20 MPH IN A RESIDENTIAL NEIGHBORHOOD. MY MILEAGE WAS APPROXIMATELY 4,200. ON BOTH OCCASIONS I WAS GOING IN A STRAIGHT DIRECTION. MY VEHICLE HAS ALSO ALERTED ME MULTIPLE TIMES THAT THERE IS A MALFUNCTION WITH THE CRASH DETECTOR. I HAVE UPLOADED A PICTURE.
Other or unspecified, Service brakes, Oct 15, 2018
THE SYSTEM AUTOMATIC EMERGENCY BREAKING TO AVOID OR LESSEN COLLISIONS ACTIVATED YESTERDAY WHILE I WAS ON INTERSTATE 64, TO MY KNOWLEDGE, FOR NO APPARENT REASON. THERE WAS A TRACTOR TRAILER IN FRONT OF ME, APPROX. 7 CAR LENGTHS, AND A CAR ABOUT 4 CAR LENGTHS IN FRONT IN THE RIGHT LANE. THE MILEAGE WAS AT 774 AND A NOTIFICATION CAME UP ABOUT A RADAR OBSTRUCTION AND AEB DEACTIVATED AUTOMATICALLY. I'M CONCERNED OTHER USERS HAVE HAD THIS ISSUE AS WELL STARTING AT OR AROUND 700 MILES. EARLIER THIS WEEK, I HAD TO BREAK HARD TO AVOID HITTING ANOTHER VEHICLE ON 64, AND AEB WAS NOT DEACTIVATED AND NEVER ONCE ACTIVATED. A MERE 100 MILES LATER IT'S LIKE IT HAS BECOME SENSITIVE AND HAS DONE IT MULTIPLE TIMES SINCE THE INITIAL INSTANCE (JUST YESTERDAY) I REFERRED TO ABOVE. I HATE TO DEACTIVATE AS I PURCHASED A NEW ROGUE FOR ITS SAFETY FEATURES.
Parking brake, Service brakes, Forward collision avoidance, Oct 11, 2018
? THE AUTOMATIC EMERGENCY BRAKING IS FAULTY. ON OCT. 10, 2018, I WAS DRIVING INTO MT. HOPE CEMETERY IN ROCHESTER, NY. THE ROAD WAS CLEAR: NO TRAFFIC, NO PEOPLE. WITHOUT WARNING, THE CAR BEEPED AND CAME TO AN ABRUPT STOP AND SKIDDED. FOR A SPLIT SECOND, A YELLOW TRIANGLE WITH SOMETHING INSIDE IT CAME UP ON THE DISPLAY. I PUSHED THE BRAKE. I HIT NOTHING. THERE WAS NOTHING THERE. I DROVE OFF WITHOUT INCIDENT. (ACCORDING TO THE OWNER'S MANUAL, THAT TRIANGLE INDICATED A PEDESTRIAN.) SINCE THEN, I'VE BEEN DISABLING THE AEB WHENEVER I DRIVE. I DO NOT TRUST THE CAR; IT SCARES ME. *DT *TR
Steering, Exterior lighting, Service brakes, Oct 4, 2018
OCTOBER 3, 2018 I WENT TO A LOCAL MALL. ON MY WAY OUT OF THE PARKING LOT LIGHTS STARTED BLINKING ON MY DASH AND THE AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGED UNEXPECTEDLY WHEN THERE WAS NO OTHER CAR NEAR MY CAR EITHER IN FRONT OR ON EITHER SIDE. THE VEHICLE WAS MOVING STEADILY ABOUT 25 TO 30 MPH ON THE ROAD BEFORE YOU GET TO RTE 100/422 BYPASS. THERE WAS NO REASON FOR THIS INCIDENT TO OCCUR SINCE THERE WAS NO OTHER CAR NEARBY, NO DEBRIS ON THE ROAD, AND NOTHING ADHERING TO THE FRONT OF THE CAR NEAR THE SENSOR. I WAS TOTALLY FREAKED OUT BECAUSE THE CAR WAS JERKING, THE CAR (NOT THE DRIVER WAS IN CONTROL) AND IT ALMOST DID NOT STOP AT TA MAJOR INTERSECTION. GOD FORBID I WAS ON A MAJOR HIGHWAY OR I WOULD HAVE BEEN DEAD. THE VEHICLE WAS IN MOTION BUT THE CONTROL OF THE VEHICLE WAS UNDER ABSOLUTE CONTROL OF THE AUTOMATIC BREAKING SYSTEM.
Vehicle speed control, Service brakes, Oct 1, 2018, crash
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A VEHICLE WHICH, IN TURN, CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES SUSTAINED; HOWEVER, THE CONTACT WAS TAKEN IN FOR A MEDICAL CHECK-UP. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED; HOWEVER, A SCHEDULE WAS MADE TO HAVE THE VEHICLE INSPECTED BY THE INSURANCE ADJUSTER. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.
Service brakes, Forward collision avoidance, Sep 30, 2018
AUTO EMERGENCY BRAKING IS ACTIVATING WHEN THERE IS NO VEHICLE OR OBSTACLE IN FRONT OF ME. IT HAPPENEND THE FIRST TIME I LEFT THE DEALER ON AN OPEN HIGHWAY. IT HAPPENED AGAIN IN A DARK PARKING GARAGE, AND AGAIN WHEN I WAS GOING LESS THAN 10 MILES AN HOUR OVER RAILROAD TRACKS. IT HAPPENED TO MY HUSBAND GOING OVER A BRIDGE WITH METAL EXPANSION JOINTS. GOOD THING NO ONE WAS BEHIND US WHEN IT HAPPENED. I WILL BE CALLING THE DEALER IN THE MORNING. MY ROGUE HAS AROUND 3,000 MILES ON IT.
Service brakes, Sep 21, 2018
THE AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGED UNEXPECTEDLY WHEN THERE WAS NO OTHER CAR NEAR MY CAR EITHER IN FRONT OR ON EITHER SIDE. THE VEHICLE WAS MOVING STEADILY ABOUT 65 MPH IN AN OUTSIDE LANE ON A HIGHWAY. THERE WAS NO REASON FOR THIS INCIDENT TO OCCUR SINCE THERE WAS NO OTHER CAR NEARBY, NO DEBRIS ON THE ROAD, AND NOTHING ADHERING TO THE FRONT OF THE CAR NEAR THE SENSOR.
Service brakes, Forward collision avoidance, Sep 17, 2018
MY 2018 NISSAN ROGUE BRAKED SUDDENLY, FOR NO REASON. TRAVELING 30 MPH ON A QUIET NEIGHBORHOOD STREET. THE LIGHTS ON THE DASHBOARD FLASHED BRIEFLY, THERE WAS A LOUD GRINDING NOISE, THEN SUDDEN AND COMPLETE STOP IN THE MIDDLE OF THE ROAD. NO CARS IN FRONT OR BACK OF MINE. THE ONLY THING IN THE ROAD WAS A METAL DRAIN COVER. VERY FRIGHTENING EXPERIENCE.
Service brakes, Sep 11, 2018
EMERGENCY STOP WAS ACTIVATED ABRUPTLY WHILE DRIVING ON HIGHWAY NO VEHICLES WERE IN FRONT OF MY WHEN THIS HAPPENED THE VEHICLE BEHIND ALMOST REAR ENDED ME. I TOOK MY ROGUE TO NISSAN LAS WEEK FOR BRAKING SYSTEM FAILURE. APPARENTLY IT WAS A CYLINDER ASSY-BR. HOWEVER YESTERDAY THIS HAPPENED TO ME. I AM AFRAID OF DRIVING MY SUV. NISSAN DOESN'T SEEM TO ACKNOWLEDGE THIS ISSUE AND WE ARE AT RISK. *BF *TR CONSUMER STATED THIS EVENT HAPPENED TO ME 3 TIMES. THE SECOND TIME THAT HAPPENED THE ENTIRE BRAKE SYSTEM CAME INTO A FAILURE. THE 3RD TIME IT HAPPENED AFTER THEY "FIXED THE ISSUE." UPDATED 10/3/18*JB UPDATED 10/26/18*JB
Service brakes, Hydraulic, Electrical system, Jul 16, 2018
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE BRAKES ENGAGED WITHOUT WARNING OR MANUAL PRESSURE. THE ANTI-LOCK BRAKES ENGAGED AND THE VEHICLE ACCELERATED FORWARD FOUR TIMES. IN ADDITION, AN UNKNOWN ORANGE WARNING INDICATOR ILLUMINATED AND THE DOORS LOCKED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT SUSTAINED BACK PAINS AND WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH SHORE NISSAN, 200 SUNRISE HWY, AMITYVILLE, NY 11701, 516-366-3503) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED. THE CONTACT DECLINED TO TAKE POSSESSION OF THE VEHICLE BECAUSE THERE WAS NO GUARANTEE THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX], BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,500. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Service brakes, Forward collision avoidance, Jul 12, 2018
TWO WEEK OLD NISSAN ROGUE. THE EMERGENCY BRAKING SYSTEM ACTIVATES IN THE PARKING GARAGE WHERE I WORK. IT SEEMS TO HAPPEN ANYWHERE IN THE GARAGE (ANY FLOOR) AND WHEN I SURPASS ~15MPH. SPOKE WITH THE DEALER AND THEY ARE GOING TO TAKE A LOOK AT IT, BUT GOING BY THE NUMBER OF SIMILAR COMPLAINTS ON THIS SITE I'M BEGINNING TO THINK NISSAN NEEDS TO ISSUE A FIX AND RECALL. *TT
Service brakes, Forward collision avoidance, Jul 11, 2018
THE PROBLEM BEGAN IN MY 2017 NISSAN MAXIMA. I TOLD THE DEALERSHIP THAT THE EMERGENCY AUTOMATIC BRAKING SYSTEM INITIATED WHILE NO OTHER CARS WERE AROUND. THEY TRADED ME IN TO THE 2018 NISSAN ROGUE AND THE SAME ISSUE HAS OCCURRED 3 TIMES IN THIS VEHICLE. EACH TIME, THERE WERE NO OTHER VEHICLES AROUND. THE DEALERSHIP CLAIMED THERE IS NOTHING WRONG WITH THE VEHICLE. IT WASN'T UNTIL I CONTACTED CORPORATE THAT THEY ADMITTED THEY KNOW THERE'S A DEFECT, BUT NO FIX WAS AVAILABLE YET. THEY KNOWINGLY JEOPARDIZED MY INFANT SON'S SAFETY AND LIED TO ME. THIS DEFECT IS SCARY AND SHOULDN'T BE ALLOWED TO BE SWEPT UNDER THE RUG BY THE DEALERSHIPS. I NO LONGER FEEL SAFE DRIVING WITH NISSAN.
Service brakes, Forward collision avoidance, Jun 26, 2018
MY AUTOMATIC EMERGENCY BRAKING SYSTEM ENABLES WHEN THERE IS NO CAR AHEAD OR NEAR MINE. THIS HAPPENS PRIMARILY WHEN THERE IS A METAL COVER ON THE ROAD SUCH AS WHEN ROAD WORK IS BEING COMPLETED. THIS HAS HAPPENED 3 TIMES IN 6 MONTHS. THE LAST TIME I WAS GOING 40 MPH AND IT CAME TO A SUDDEN STOP WITH A VEHICLE BEHIND ME THAT ALMOST HIT ME. I CAN MANUALLY TURN OFF THE SAFETY SHIELD BUT I HAVE TO TURN IT OFF EVERY TIME I START THE CAR.
Service brakes, Forward collision avoidance, Jun 25, 2018
WE MADE A PURCHASE OF BRAND NEW NISSAN ROGUE SV YESTERDAY 06/24/2018. UNFORTUNATELY WE DIDN'T GET A CHANCE TO BRING OUR BRAND NEW VEHICLE AT HOME TODAY AS WE GOT MALFUNCTION WARNINGS 2 TIMES WITH SUDDEN AUTOMATIC BRAKES BY THAT VEHICLE'S AUTOMATIC BREAKING SYSTEM(ABS)AND LOUD MALFUNCTION WARNING NOISE WITHIN IN 4 MILES OF DRIVING FROM NISSAN DEALERSHIP. NISSAN DEALER TOLD US THAT HE WILL ASK HIS TECHNICIAN TO LOOK AT IT TOMORROW AND FIND OUT THE CAUSE OF THAT MALFUNCTION WARNING. BUT AS OF NOW, I HAVEN'T RECEIVED ANY ANSWER FROM THEM. DUE TO THIS, I FEEL VERY UNSAFE, UNCOMFORTABLE AND SCARED TO DRIVE THAT VEHICLE AGAIN AS I DROVE THAT VEHICLE FOR JUST 4 MILES BEFORE WE TURNED THAT VEHICLE TO DOWNEY NISSAN DEALER AGAIN IN LESS THAN 30 MINUTES OF OUR PURCHASE FOR REPAIR.
Service brakes, Jun 22, 2018
AT LEAST 6 TIMES THE AUTOMATIC EMERGENCY BRAKING HAS ENGAGED WHEN THERE WAS NO VEHICLE OR OBSTACLE IN FRONT OF THE CAR.IN EACH OF THESE INCIDENTS THE WARNING LIGHT FLASHED BRIEFLY, THERE WAS A BEEP ,THE BRAKES ENGAGED AND THERE WAS A GRINDING SOUND, BUT THE CAR NEVER STOPPED. THE FIRST 4 TIMES IT OCCURRED WHILE DRIVING IN THE RIGHT LANE OF A 3 LANE CITY STREET APPROACHING THE ENTRANCE TO A PARKWAY. ON 2 OF THOSE OCCASIONS I HAD JUST STOPPED AT A TRAFFIC LIGHT AND WAS PROCEEDING SLOWLY WHEN THE BRAKES ENGAGED THERE WERE NO CARS IN FRONT OF ME OR BEHIND OR I COULD HAVE BEEN REAR ENDED. MY DAUGHTER WAS IN THE FRONT PASSENGER SEAT. SO I MADE A SERVICE APPOINTMENT WITH THE DEALER ON APRIL 4, 2018 , THEY TOOK A TEST DRIVE WITH ME PRESENT AND THEN CONDUCTED A COMPUTER DIAGNOSTIC TEST TO SEE IF ANY ERROR MESSAGES SHOWED UP , NONE DID. NO SERVICE REPORT WAS FILED AT THE TIME .FOR SEVERAL WEEKS AFTER THE PROBLEM DID NOT SURFACE UNTIL LAST NIGHT 6/21 WHEN I WAS DRIVING ON A LOCAL CITY STREET AND A CAR CAME OUT OF SIDE STREET TO CROSS IN FRONT OF MY CAR IT WAS ABOUT A 1/3 OF A BLOCK IN FRONT OF ME AND THE BRAKES ENGAGED . THIS IS A BRAND NEW CAR WHICH WE GOT ON 1/31/2018 . THE MAJORITY OF THESE INCIDENTS OCCURRED DURING FEBRUARY, MARCH ANN NOW JUNE , THE VEHICLE HAS LESS THAN 5,000 MILES ON IT.
Service brakes, Forward collision avoidance, Jun 18, 2018
THREE TIMES THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHEN THERE WAS NO VEHICLE OTHER OBSTACLE NEAR OR IN THE CAR'S PATH. ALL THREE TIMES, THE WARNING LIGHT FLASHED, THERE WAS A BEEP, AND THE BRAKE'S ENGAGED AND THERE WAS A GRINDING SOUND AND THE CAR PULLED TO THE RIGHT. FIRST TWO TIMES IT OCCURRED AS I WAS DRIVING UP A RAMP IN A PARKING GARAGE. AS I REACHED THE CREST OF THE RAMP, THE BRAKES ENGAGED AND CAR SLOWED. IF ANYONE HAD BEEN BEHIND, I'D HAVE BEEN REAR-ENDED. THERE WERE NO CARS IN FRONT OF ME OR ALONGSIDE. THE THIRD OCCURRENCE WAS ON TWO LANE ROAD COMING THROUGH A TRAFFIC LIGHT -- NO CARS IN FRONT OR IN THE INTERSECTION AND SUDDENLY THE CAR BRAKED AS WELL AS BEEPED. I TALKED TO DEALERSHIP ABOUT THE FIRST TWO INCIDENTS AND THEY TOLD ME THEY KNEW OF NO ISSUES SO OF COURSE DID NOTHING. THIS IS A NEW CAR WHICH I GOT ON MARCH 24 2018. THESE INCIDENTS OCCURRED IN APRIL, MAY AND JUNE. CAR CURRENTLY HAS 4500 MILES ON IT.
Service brakes, Jun 2, 2018
ON MAY 31, 2018, I WAS DRIVING AT ABOUT 50 MPH ON A 4 LANE ROAD WITH NO CARS BEHIND ME, AND THE NEAREST CAR IN FRONT OF ME ABOUT A MILE AHEAD. SUDDENLY MY CAR CAME TO A FULL AND COMPLETE STOP AND THEN PROCEEDED AT ABOUT 5 MPH. THIS WAS ACCOMPANIED BY TWO WARNING BEEPS AND A SEVERE GRINDING NOISE. AT NO TIME WAS MY FOOT ON THE BRAKE. I HAD THE CAR TOWED TO MY DEALERSHIP, BUT THEY COULD FIND NOTHING WRONG, NOR COULD THEY DUPLICATE THE PROBLEM. I CALLED THEIR NATIONAL CONSUMER HOTLINE, BUT THEY SAID THEY HAVE NEVER HEARD ABOUT THE PROBLEM. A QUICK SEARCH ON GOOGLE REVEALS THAT THERE ARE MANY COMPLAINTS ON THIS ISSUE.