2018 Nissan Rogue
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 609 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Rogue model years with reports.
Of the 2018 reports, 32 involved a crash and 1 involved a fire. 45 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, anti-theft, immobilizer/proximity, key/senderFeb 16, 2023
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
Campaign 23V093000 on NHTSA.gov
Engine and engine cooling, engine, engine control module (ecu/ecm)Oct 26, 2021
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
A blown fuse may cause an engine stall, increasing the risk of a crash.
Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.
Campaign 21V839000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 12, 2019
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The lack of an image in the back-up camera display increases the risk of a crash.
Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
Campaign 19V654000 on NHTSA.gov
Representative owner complaints
609 reports, newest first.
Forward collision avoidance, Aug 29, 2018
FORWARD EMERGENCY BRAKING SYSTEM ENGAGES WHILE APPROACHING A METAL ROADWAY SURFACE AND COMES TO A COMPLETE AND ABRUPT STOP. THE ROADWAY IS A DRIVEWAY ON A PRIVATE PROPERTY. THIS VEHICLE IS EQUIPPED WITH A SAFETY SYSTEM DESIGNED TO PREVENT COLLISIONS WITH OBJECTS AHEAD, BUT ENGAGES WHEN THERE IS NO OBJECT IN FRONT. THE DEALERSHIP HAS BEEN AWARE OF THIS ISSUE SINCE JULY 5, 2018 AND THE MANUFACTURER HAS BEEN AWARE SINCE JULY 26, 2018. IN SEVERAL INSTANCES, MOTORIST TRAVELING BEHIND WERE UNEXPECTEDLY SURPRISED AND FORCED TO TAKE EVASIVE MANEUVERS TO AVOID COLLISION. *TT *TR
Forward collision avoidance, Aug 27, 2018
I BOUGHT MY NEW NISSAN ROGUE 2018 ON JULY 7, 2018. LAST FRIDAY AUG 17 AT 4:30 PM,I WAS DRIVING MY CAR AND IT STOPPED BY ITSELF ON TOP OF THE TRAIN TRACKS IN FARMINGDALE, NY., LIKE IT HAD AN ELECTRONIC PANIC. THANK GOD I DIDN'T PANIC. I LOOKED TO THE RIGHT AND THE LEFT, NO TRAINS COMING, SO I PUSH THE START BUTTON AND THE CAR WORKED AGAIN, I GOT OUT OF THERE. I TOOK THE CAR TO NISSAN ON SATURDAY AND "THEY SAY" THEY FIXED THE PROBLEM. I THINK THIS UNACCEPTABLE, I COULD BE DEAD RIGHT NOW, AND ALL THE STRESS THAT WAS INVOLVED. I HEARD THE GUY AT NISSAN SAYING THIS HAS BEEN HAPPENING TO OTHER ROGUES. THEY SHOULDN'T BE ALLOWED TO SELL CARS WITH THAT KIND OF PROBLEM.
Other or unspecified, Aug 23, 2018
PURCHASED ROGUE WITH 7 MILES ON IT. ON DRIVE HOME, THE RADIO/NAVIGATION DISPLAY CONTINUOUSLY RESET ITSELF UNTIL UNIT OVERHEATED AND COMPLETELY SHUT DOWN. THIS REPEATED ITSELF EVERY DAY UNTIL BROUGHT IT TO DEALERSHIP AND THEY SAID IT WAS PROBABLY DUE TO A BAD RADIO UNIT AND WILL REPLACE IT.
Power train, Aug 17, 2018
TL* THE CONTACT LEASED A 2018 NISSAN ROGUE. THE CONTACT STATED THAT THE GEAR INDEPENDENTLY SHIFTED FROM PARK INTO ANY OTHER GEAR WITHOUT WARNING. WHILE REVERSING, THE KEY WAS IN THE IGNITION AND THE VEHICLE ROLLED BACKWARD BEFORE THE CONTACT SHIFTED THE GEAR. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL TO KEEP THE VEHICLE FROM MOVING. IN ADDITION, THE VEHICLE STALLED AND THE MAINTENANCE AND FORWARD COLLISION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PERUZZI NISSAN (165 LINCOLN HIGHWAY, FAIRLESS HILLS, PA 19030, 215-943-6200, 877-610-5522). THE DEALER HAD THE VEHICLE FOR OVER TWO DAYS AND THE CONTACT HAD NOT RECEIVED A RESPONSE YET FROM THE SERVICE CENTER MANAGER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE A PERMANENT REMEDY TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 2,000.
Forward collision avoidance, Aug 12, 2018
THE RADIO/NAVIGATION HAS REBOOTED TWICE WHICH DISABLES EVERYTHING UNTIL IT RESTARTS ALSO WHILE DRIVING BETWEEN 35-40 MILES AND HOUR ON A NORMAL 2 LANE ROAD WITH NO OTHER CARS AROUND AND PASSING THROUGH AN INTERSECTION THE EMERGENCY BRAKING SYSTEM ENGAGED AND THE STARTED TO BRAKE HARD, THE WARNING IN THE CAR WENT OFF AS WELL. I HAD NO IDEA WHAT HAPPENED AND IT DISENGAGED WITHIN A SECOND OR TWO AND I CONTINUED ONE MY WAY. THE CAR WAS PURCHASED ABOUT 3 MONTHS AGO AND HAS 3,600 MILES ON IT. BASED ON READING THIS THREADS, THIS IS A PROBLEM THAT IS WELL KNOWN ON THIS MODEL.
Forward collision avoidance, Aug 8, 2018
FORWARD COLLISION AVOIDANCE BRAND NEW 2018 ROGUE WITH LESS THAN 1000 MILES - THE AUTOMATIC BREAKING SYSTEMS ENGAGED WHEN THERE WAS NO OBSTRUCTIONS IN THE ROAD. ALMOST CAUSED A REAR END COLLISION. DOOR AJAR WARNING AGAIN, THIS IS A NEW 2018 ROUGE SPORT WITH LESS THAN 700 MILES. THE DOOR AJAR WARNING WON'T TURN OFF, EVEN THOUGH THE DOOR IS SECURELY CLOSED. THE OVERHEAD LIGHT STAYS ON AS WELL.
Visibility, Back over prevention, Aug 7, 2018
I HAVE NOTICED AN ISSUE WITH THE REAR VIEW CAMERA. WHEN YOU FIRST SHIFT INTO REVERSE, IT GOES ON. BUT AS YOU BEGIN TO BACK UP, FOR A SECOND OR TWO THE PICTURE FREEZES, ALTHOUGH THE CAR IS STILL BACKING UP; THEN IT RESUMES REGULAR OPERATION. THIS IS VERY DANGEROUS, BECAUSE IF AN OBJECT OR PERSON IS PRESENT, THE DRIVER MAY BE RELYING ON THE CAMERA, AND THE CAR COULD STRIKE THE OBJECT OR PERSON, ALTHOUGH THE CAMERA WOULD NOT INDICATE HE IS ABOUT TO DO SO, SINCE THE PICTURE IS FROZEN. I BELIEVE IT IS AN ISSUE WITH THE SOFTWARE, NOT PARTICULAR TO MY PARTICULAR CAR. THIS COULD BE CORRECTED BY THE COMPANY NOT ALLOWING THE PICTURE TO DISPLAY UNTIL IT IS FULLY READY TO PRESENT A CURRENT PICTURE. THANK YOU. *TT *TR
Forward collision avoidance, Aug 1, 2018
WHILE DRIVING STRAIGHT AT APPROXIMATELY 25-30 MPH ON A CITY STREET WITH A SLIGHT INCLINE AND NO OTHER VEHICLES AROUND OR INCONSISTENCIES IN THE ROAD SURFACE, THE VEHICLE MADE A HARD AND ABRUPT DECELERATION COMBINED WITH A GRINDING SOUND FOR ABOUT 2-3 SECONDS THEN RESUMED NORMAL OPERATION. THE VEHICLE HAD BEEN PURCHASED 2 DAYS EARLIER AND HAD ABOUT 40 MILES ON THE ODOMETER. WHEN CONTACTED, THE SALES STAFF CLAIMED NO KNOWLEDGE OF A PROBLEM BUT THE DEALERSHIP'S SERVICE DEPARTMENT ACKNOWLEDGED THEY HAD A TECHNICAL SERVICE BULLETIN (TSB 18-041A) ALERTING THEM OF THE ISSUE AND THEY HAD IN FACT DEALT WITH SIMILAR SITUATIONS WITHIN THAT SERVICE DEPARTMENT. THEY RAN DIAGNOSTIC TESTS ON OUR VEHICLE AND THE LASER CONTROL MODULE FOR THE EMERGENCY BRAKING SYSTEM FAILED. THEY REPROGRAMMED IT, TESTED IT, AND IT FAILED AGAIN. THEY ORDERED A NEW CKD LASER CONTROL UNIT, REPROGRAMMED IT, PERFORMED SENSOR CALIBRATION, ROAD TESTED IT AND SAY THEY VERIFIED ALL WARNING LIGHTS ARE OUT AND NO CODES ARE RESET. THEY OFFERED TO REPLACE THE VEHICLE. THIS SEEMS TO BE A RANDOM AND SYSTEMIC PROBLEM.
Electrical system, Exterior lighting, Visibility/wiper, Jul 31, 2018
CAR WAS BOUGHT IN MARCH 2018. AROUND 1 MONTH INTO DRIVING THE CAR THE RADIO AND DASH DISPLAY STARTING DOING ITS OWN THING. ONE WOULD SAY RADIO ON, THE OTHER RADIO OFF. AT TIMES, THE CONNECTION MENU WOULD COME AND FREEZE. GOT INTO THE CAR AND STARTED IT AND THE CD STARTED PLAYING LOUDLY, WHICH WAS STRANGE AS WHEN I PARKED AND GOT OUT OF THE CAR I ALWAYS TURN THE RADIO OFF. BLIND SPOT INDICATOR FAILED SEVERAL TIMES WHEN PASSING A TRACTOR TRAILER. WHILE DRIVING AT NIGHT WITH A STORM COMING THE HEADLIGHTS AND DASH LIGHTS WENT OUT ALONG WITH LIGHTS GOING DIM FOR NO REASON SEVERAL OTHER TIMES. HAD ONE INSTANCE WHEN PULLED THE WIPERS TO CLEAN THE WINDSHIELD, THE SPRAYER WORKED BUT THE WIPERS DID NOT. ALOT OF ELECTRICAL ISSUES. TOOK TO DEALER 4 TIMES IN A MONTH SO THEY COULD "DUPLICATE" THE PROBLEMS, I ADVISED THAT THERE IS NO PATTERN TO THESE PROBLEMS. THEY TOLD ME TO CALL NISSAN USA IN TENNESSEE, I DID AND WENT BACK AND FORTH AND THEY SENT A NISSAN TECH TO THE DEALERSHIP. HE DIDN'T DRIVE THE CAR AND ADVISED WE DELETE ALL PHONES FROM THE CAR AND DRIVE IT THAT WAY FOR A FEW WEEKS. ALL PROBLEMS STILL GOING ON. NISSAN USA CALLED TODAY AND SAID TO GO BACK TO THE DEALER, THE CASE IS CLOSED AND THE DEALER MAYBE CAN WORK WITH US ON IT. THEY REASSURED ME THAT WE STILL HAVE THE WARRANTY SO THESE PROBLEMS ARE STILL COVERED. ALL INSTANCES HAPPENED WHETHER DRIVING, STARTING OR PARKING THE CAR. SO 4 TRIPS, 2 RENTAL CARS AND 2 DAYS OF MISSED WORK IN A MONTH AND DRIVING WHAT WE FEEL IS AN UNSAFE CAR.
Forward collision avoidance, Jul 24, 2018
WE PURCHASED 2018 NISSAN ROGUE IN JUNE. TODAY WE DROVE 75 MILES AND THE EMERGENCY BRAKING ACTIVATED 4 TIMES FOR NO REASON. ONCE ON THE INTERSTATE, ONCE ON THE OFF RAMP, AND TWICE ON THE HIGHWAY. THERE WERE NO RR TRACKS OR OTHER OBSTACLES. THIS HAS HAPPEN TO ME ON TWO OTHER OCCASIONS. THE VEHICLE HAS ALMOST 1000 MILES ON IT. I'M AFRAID SOMEONE WILL THINK I'M BRAKE CHECKING THEM! ILL BE SPEAKING TO THE DEALER, BUT I SAW OTHER COMPLAINTS HERE AND DECIDED TO REGISTER MINE ALSO. WHEN THIS HAPPENS IT SOUNDS AS IF YOU'RE DRIVING OVER 'RUMBLE STRIPS'.
Electrical system, Jul 19, 2018
NAVIGATION SYSTEM SHUT DOWN WHILE DRIVING ON HIGHWAY. AFFECTED EVERYTHING ON SCREEN, RADIO, DIRECTIONS, ETC. ALSO DEACTIVATED THE BLIND SIDE DETECTION SYSTEM.
Visibility, Jul 17, 2018
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING AT AN UNKNOWN SPEED, THE SUN ROOF EXPLODED UNEXPECTEDLY. THE CONTACT MENTIONED THAT THE GLASS SHATTERED INSIDE THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO COCHRAN NISSAN (3200 W LIBERTY AVE, PITTSBURGH, PA 15216), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER PROVIDED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,101. *TT
Service brakes, Hydraulic, Electrical system, Jul 16, 2018
TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE BRAKES ENGAGED WITHOUT WARNING OR MANUAL PRESSURE. THE ANTI-LOCK BRAKES ENGAGED AND THE VEHICLE ACCELERATED FORWARD FOUR TIMES. IN ADDITION, AN UNKNOWN ORANGE WARNING INDICATOR ILLUMINATED AND THE DOORS LOCKED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT SUSTAINED BACK PAINS AND WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH SHORE NISSAN, 200 SUNRISE HWY, AMITYVILLE, NY 11701, 516-366-3503) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED. THE CONTACT DECLINED TO TAKE POSSESSION OF THE VEHICLE BECAUSE THERE WAS NO GUARANTEE THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX], BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,500. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Engine, Jul 12, 2018
I PURCHASED MY 2018 ROGUE SL AWD IN MID MARCH 2018 AND I HAVE BEEN DEALING WITH ISSUES SINCE MARCH 27TH. THE FIRST ISSUE THAT I'VE NOTICED WAS A VERY MAJOR INCIDENT THAT HAS HAPPENED 3 TIMES WHILE DRIVING ON THE INTERSTATE (GOT VIDEO) THE (FEB) FORWARD EMERGENCY BRAKING ENGAGED WHILE DRIVING LUCKILY NO OTHER VEHICLES WERE AROUND! ALLEGEDLY THIS ISSUE WAS RECTIFIED ON JULY 11TH! ALSO THE AUDIO SYSTEM DOES A RESET AND LOCKS UP MOST TIMES! I HAVE TO TURN THE VEHICLE OFF TO GET IT TO WORK! THE WHEELS HAVE SPOTS ON THEM VERY NOTICEABLE WHEN THE SUN REFLECTS ON THEM (HAVE PHOTO) THE DEALERSHIP FIXED THEM LOOKS GOOD THEY CLAIM THEY BUFF THEM OUT BUT THEY LOOK BRAND NEW. I'VE BEEN IN A LOANER VEHICLE SINCE JUNE 27TH AND IT'S JULY 12TH 2017.5 ROGUE SL AWD I'VE NOTICED A HUGE DIFFERENCE ESPECIALLY IN MPG I'M CURRENTLY GETTING 28.9 MPG AND IN MY 2018 I'M GETTING AN AVG OF 24-25MPG WITHOUT A/C RUNNING! THE REASON WHY WE ARE GETTING LESS GAS MILEAGE IN THE 2018 AWD IS BECAUSE THE 4X4-I SYSTEM IS RUNNING 50% TORQUE ON REAR WHEELS LONGER THEN NEEDED! IN THE '17.5 IT RUNS 50% TORQUE IN THE FIRST GEAR UPON TAKE OFF AND THEN ADJUST AS NEEDED (SWITCH YOUR DISPLAY TO THE 4X4-I AND WATCH HOW LONG THE TORQUE IS USED ON THE REAR WHEELS)! ON A DRY SURFACE YOU DO NOT NEED THAT MUCH TORQUE THROUGHOUT THE OTHER GEARS! I POINTED THAT OUT TO THE TECHNICIAN AND HE GAVE ME A SLIGHT NOD! (THE ACCELERATOR SENSOR, YAW RATE SENSOR OR 4WD CONTROLLER MAY NOT BE WORKING CORRECTLY!) AND THE FINAL ISSUE IS THE ENGINE BRAKE IS NOT ENGAGING WHEN YOU SLOW DOWN TO BETWEEN 25 TO 40 MPH THE TECH ODOMETER SHOULD RISE UP TO 2 TO 4 RPM ACCORDING TO YOUR SPEED WHILE APPROACHING A STOPLIGHT OR STOPPING AND IN THE 2018 IT DOESN'T DO THAT IT RISES UP TO ABOUT 1.5 RPMS! YOU WILL PROBABLY NOT NOTICED THAT IF YOU'VE NEVER DRIVEN A NISSAN WITH A CVT IN IT! I HOPE THIS HELPS AND WE GET THE THESE FIXED! *TT *TR
Service brakes, Forward collision avoidance, Jul 12, 2018
TWO WEEK OLD NISSAN ROGUE. THE EMERGENCY BRAKING SYSTEM ACTIVATES IN THE PARKING GARAGE WHERE I WORK. IT SEEMS TO HAPPEN ANYWHERE IN THE GARAGE (ANY FLOOR) AND WHEN I SURPASS ~15MPH. SPOKE WITH THE DEALER AND THEY ARE GOING TO TAKE A LOOK AT IT, BUT GOING BY THE NUMBER OF SIMILAR COMPLAINTS ON THIS SITE I'M BEGINNING TO THINK NISSAN NEEDS TO ISSUE A FIX AND RECALL. *TT
Service brakes, Forward collision avoidance, Jul 11, 2018
THE PROBLEM BEGAN IN MY 2017 NISSAN MAXIMA. I TOLD THE DEALERSHIP THAT THE EMERGENCY AUTOMATIC BRAKING SYSTEM INITIATED WHILE NO OTHER CARS WERE AROUND. THEY TRADED ME IN TO THE 2018 NISSAN ROGUE AND THE SAME ISSUE HAS OCCURRED 3 TIMES IN THIS VEHICLE. EACH TIME, THERE WERE NO OTHER VEHICLES AROUND. THE DEALERSHIP CLAIMED THERE IS NOTHING WRONG WITH THE VEHICLE. IT WASN'T UNTIL I CONTACTED CORPORATE THAT THEY ADMITTED THEY KNOW THERE'S A DEFECT, BUT NO FIX WAS AVAILABLE YET. THEY KNOWINGLY JEOPARDIZED MY INFANT SON'S SAFETY AND LIED TO ME. THIS DEFECT IS SCARY AND SHOULDN'T BE ALLOWED TO BE SWEPT UNDER THE RUG BY THE DEALERSHIPS. I NO LONGER FEEL SAFE DRIVING WITH NISSAN.
Service brakes, Forward collision avoidance, Jun 26, 2018
MY AUTOMATIC EMERGENCY BRAKING SYSTEM ENABLES WHEN THERE IS NO CAR AHEAD OR NEAR MINE. THIS HAPPENS PRIMARILY WHEN THERE IS A METAL COVER ON THE ROAD SUCH AS WHEN ROAD WORK IS BEING COMPLETED. THIS HAS HAPPENED 3 TIMES IN 6 MONTHS. THE LAST TIME I WAS GOING 40 MPH AND IT CAME TO A SUDDEN STOP WITH A VEHICLE BEHIND ME THAT ALMOST HIT ME. I CAN MANUALLY TURN OFF THE SAFETY SHIELD BUT I HAVE TO TURN IT OFF EVERY TIME I START THE CAR.
Service brakes, Forward collision avoidance, Jun 25, 2018
WE MADE A PURCHASE OF BRAND NEW NISSAN ROGUE SV YESTERDAY 06/24/2018. UNFORTUNATELY WE DIDN'T GET A CHANCE TO BRING OUR BRAND NEW VEHICLE AT HOME TODAY AS WE GOT MALFUNCTION WARNINGS 2 TIMES WITH SUDDEN AUTOMATIC BRAKES BY THAT VEHICLE'S AUTOMATIC BREAKING SYSTEM(ABS)AND LOUD MALFUNCTION WARNING NOISE WITHIN IN 4 MILES OF DRIVING FROM NISSAN DEALERSHIP. NISSAN DEALER TOLD US THAT HE WILL ASK HIS TECHNICIAN TO LOOK AT IT TOMORROW AND FIND OUT THE CAUSE OF THAT MALFUNCTION WARNING. BUT AS OF NOW, I HAVEN'T RECEIVED ANY ANSWER FROM THEM. DUE TO THIS, I FEEL VERY UNSAFE, UNCOMFORTABLE AND SCARED TO DRIVE THAT VEHICLE AGAIN AS I DROVE THAT VEHICLE FOR JUST 4 MILES BEFORE WE TURNED THAT VEHICLE TO DOWNEY NISSAN DEALER AGAIN IN LESS THAN 30 MINUTES OF OUR PURCHASE FOR REPAIR.
Service brakes, Jun 22, 2018
AT LEAST 6 TIMES THE AUTOMATIC EMERGENCY BRAKING HAS ENGAGED WHEN THERE WAS NO VEHICLE OR OBSTACLE IN FRONT OF THE CAR.IN EACH OF THESE INCIDENTS THE WARNING LIGHT FLASHED BRIEFLY, THERE WAS A BEEP ,THE BRAKES ENGAGED AND THERE WAS A GRINDING SOUND, BUT THE CAR NEVER STOPPED. THE FIRST 4 TIMES IT OCCURRED WHILE DRIVING IN THE RIGHT LANE OF A 3 LANE CITY STREET APPROACHING THE ENTRANCE TO A PARKWAY. ON 2 OF THOSE OCCASIONS I HAD JUST STOPPED AT A TRAFFIC LIGHT AND WAS PROCEEDING SLOWLY WHEN THE BRAKES ENGAGED THERE WERE NO CARS IN FRONT OF ME OR BEHIND OR I COULD HAVE BEEN REAR ENDED. MY DAUGHTER WAS IN THE FRONT PASSENGER SEAT. SO I MADE A SERVICE APPOINTMENT WITH THE DEALER ON APRIL 4, 2018 , THEY TOOK A TEST DRIVE WITH ME PRESENT AND THEN CONDUCTED A COMPUTER DIAGNOSTIC TEST TO SEE IF ANY ERROR MESSAGES SHOWED UP , NONE DID. NO SERVICE REPORT WAS FILED AT THE TIME .FOR SEVERAL WEEKS AFTER THE PROBLEM DID NOT SURFACE UNTIL LAST NIGHT 6/21 WHEN I WAS DRIVING ON A LOCAL CITY STREET AND A CAR CAME OUT OF SIDE STREET TO CROSS IN FRONT OF MY CAR IT WAS ABOUT A 1/3 OF A BLOCK IN FRONT OF ME AND THE BRAKES ENGAGED . THIS IS A BRAND NEW CAR WHICH WE GOT ON 1/31/2018 . THE MAJORITY OF THESE INCIDENTS OCCURRED DURING FEBRUARY, MARCH ANN NOW JUNE , THE VEHICLE HAS LESS THAN 5,000 MILES ON IT.
Service brakes, Forward collision avoidance, Jun 18, 2018
THREE TIMES THE AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHEN THERE WAS NO VEHICLE OTHER OBSTACLE NEAR OR IN THE CAR'S PATH. ALL THREE TIMES, THE WARNING LIGHT FLASHED, THERE WAS A BEEP, AND THE BRAKE'S ENGAGED AND THERE WAS A GRINDING SOUND AND THE CAR PULLED TO THE RIGHT. FIRST TWO TIMES IT OCCURRED AS I WAS DRIVING UP A RAMP IN A PARKING GARAGE. AS I REACHED THE CREST OF THE RAMP, THE BRAKES ENGAGED AND CAR SLOWED. IF ANYONE HAD BEEN BEHIND, I'D HAVE BEEN REAR-ENDED. THERE WERE NO CARS IN FRONT OF ME OR ALONGSIDE. THE THIRD OCCURRENCE WAS ON TWO LANE ROAD COMING THROUGH A TRAFFIC LIGHT -- NO CARS IN FRONT OR IN THE INTERSECTION AND SUDDENLY THE CAR BRAKED AS WELL AS BEEPED. I TALKED TO DEALERSHIP ABOUT THE FIRST TWO INCIDENTS AND THEY TOLD ME THEY KNEW OF NO ISSUES SO OF COURSE DID NOTHING. THIS IS A NEW CAR WHICH I GOT ON MARCH 24 2018. THESE INCIDENTS OCCURRED IN APRIL, MAY AND JUNE. CAR CURRENTLY HAS 4500 MILES ON IT.
Forward collision avoidance, Jun 6, 2018
WHILE DRIVING IN A PARKING GARAGE. THE COLLISION AVOIDANCE SYSTEM ACTIVATED FOR NO REASON, CAUSING MY CAR TO COME TO A COMPLETE STOP.
Service brakes, Jun 2, 2018
ON MAY 31, 2018, I WAS DRIVING AT ABOUT 50 MPH ON A 4 LANE ROAD WITH NO CARS BEHIND ME, AND THE NEAREST CAR IN FRONT OF ME ABOUT A MILE AHEAD. SUDDENLY MY CAR CAME TO A FULL AND COMPLETE STOP AND THEN PROCEEDED AT ABOUT 5 MPH. THIS WAS ACCOMPANIED BY TWO WARNING BEEPS AND A SEVERE GRINDING NOISE. AT NO TIME WAS MY FOOT ON THE BRAKE. I HAD THE CAR TOWED TO MY DEALERSHIP, BUT THEY COULD FIND NOTHING WRONG, NOR COULD THEY DUPLICATE THE PROBLEM. I CALLED THEIR NATIONAL CONSUMER HOTLINE, BUT THEY SAID THEY HAVE NEVER HEARD ABOUT THE PROBLEM. A QUICK SEARCH ON GOOGLE REVEALS THAT THERE ARE MANY COMPLAINTS ON THIS ISSUE.
Engine, May 28, 2018
ENGINE HESITATES WHEN ACCELERATING WHICH IS DANGEROUS WHEN PULLING INTO TRAFFIC.
Electrical system, Fuel/propulsion system, May 18, 2018
I RECENTLY GOT A CHECK ENGINE ON MY VEHICLE I TOOK IT TO THE DEALERSHIP AND THEY'RE TELLING ME IT NEEDS A FUEL TEMPERATURE SENSOR THE VEHICLE ONLY HAS 500 MILES ON IT IT'S A NEW 2018 NISSAN ROGUE
Other or unspecified, May 16, 2018
ON 2-3-18, I BOUGHT A NEW 2018 NISSAN ROGUE FROM ED HICKS NISSAN IN CORPUS CHRISTI, TEXAS. THIS CAR HAD A HANDS FREE SYSTEM THAT ALLOWED CALLS TO BE MADE AND ANSWERED WITHOUT TOUCHING THE PHONE. IT WORKED WHEN WE BOUGHT THE CAR. IN LATE FEBRUARY, THE CALLING PORTION OF THE SYSTEM FAILED. WE ARE UNABLE TO PLACE CALLS WITHOUT DIALING THE NUMBER THROUGH THE PHONE. THE HANDS FREE SYSTEM DOES NOT WORK AS ADVERTISED. WE ARE UNABLE TO COMPLY WITH THE HANDS FREE LAWS OF THE CITY OF CORPUS CHRISTI EVEN THOUGH WE WERE ASSURED WE COULD WHEN WE BOUGHT THE CAR. THE DEALER HAS BEEN UNABLE TO FIX THE PROBLEM WHICH THEY NOW SAY DISABLES THE HANDS FREE SYSTEM IN MOST 2018 ROGUES. THEY SUGGESTED THAT I COMPLAIN TO NISSAN, WHICH I HAVE. MY NISSAN CASE NUMBER IS 30966074. MY ORIGINAL COMPLAINT WAS ESCALATED TO A YOUNG MAN NAMED ZACHRY. HIS PHONE NUMBER IS 615-725-7633. HE WAS VERY NICE BUT PROVIDED NO ANSWERS. NOW HE WON'T RETURN MY CALLS. I LEFT MESSAGES LAST FRIDAY, 5-11-18 AND MONDAY, 5-14-18. HE HAS FAILED TO RETURN MY CALLS. I ASKED THE DEALER TO REPLACE THE SYSTEM UNDER MY WARRANTY. THE SERVICE MANAGER, ROBERT TREVINO 361-227-5771, SAYS NISSAN WILL NOT AUTHORIZE THE REPAIR. I AM AT MY WITS END. NISSAN WILL NOT FIX THE PROBLEM OR REPLACE THE BAD UNIT WITH A NEW ONE AS IT SHOULD UNDER WARRANTY. I AM UNABLE TO COMPLY WITH THE LAWS OF THE CITY OF CORPUS CHRISTI AND AM PLACED IN THE POSITION OF BEING A DISTRACTED DRIVER IF I HAVE TO MAKE A CALL WHILE DRIVING. I ASK THAT YOU FORCE NISSAN TO REPAIR OR REPLACE THE HANDS FREE SYSTEM OF MY VEHICLE BEFORE I INJURE MY SELF OR SOMEONE ELSE.