2019 Nissan Rogue
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 336 owner complaints filed for this model year. This is the 10th highest complaint count among 19 Rogue model years with reports.
Of the 2019 reports, 28 involved a crash and 1 involved a fire. 29 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, anti-theft, immobilizer/proximity, key/senderFeb 16, 2023
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
Campaign 23V093000 on NHTSA.gov
Engine and engine cooling, engine, engine control module (ecu/ecm)Oct 26, 2021
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
A blown fuse may cause an engine stall, increasing the risk of a crash.
Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.
Campaign 21V839000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 12, 2019
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The lack of an image in the back-up camera display increases the risk of a crash.
Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
Campaign 19V654000 on NHTSA.gov
Representative owner complaints
336 reports, newest first.
Service brakes, Sep 23, 2019
I WAS DRIVING AT APPROXIMATELY 25 MPH WITH MY FOOT ON THE GAS PEDAL WHEN THE CAR BEGAN TO AUTOMATICALLY BRAKE AND MADE A GRINDING NOISE. THE AUTOMATIC BRAKING LASTED FOR A FEW SECONDS. IT WAS A CLEAR SUNNY DAY WITH NO CARS IN FRONT OF ME AND NOTHING IN THE ROADWAY.
Seat belts, Sep 20, 2019
I AM THE OWNER OF A 2019 NISSAN ROGUE AND I HAVE LEARNED THAT THIS SUV (AND PERHAPS OTHER NISSANS AS WELL) ONLY HAS 4 QUIET CHIMES THAT SOUND WHEN STARTING UP THE CAR TO REMIND THE DRIVER AND PASSENGERS TO BUCKLE UP. THERE IS NO AUDIBLE CHIME AFTER THAT SHOULD ANYONE NOT BUCKLE UP. ONLY A VISUAL ICON BURIED IN THE DASHBOARD PANEL SHOWS THE SEATBELT(S) HAVE NOT BEEN ENGAGED. SO FOR EXAMPLE IF THE DRIVER OR PASSENGER DO NOT ENGAGE THEIR SEAT BELTS, THEIR DRIVE WHETHER AROUND THE CORNER TO A NEIGHBORHOOD STORE OR A 200 MILE JOURNEY TO VISIT FRIENDS WILL RESULT IN NO AUDIBLE REMINDER TO THE CAR PASSENGERS. THEY WILL NOT HAVE THEIR SEATBELTS ON FOR THEIR TRIP UNLESS THE DRIVERS NOTICES THE ICON AND REMINDS THEM. ADDITIONALLY IF YOU ARE DRIVING ON A HIGHWAY AND DISENGAGE YOUR SEATBELT, (TO REACH FOR YOUR WALLET, CELL PHONE, KEYS) THERE IS NO AUDIBLE CHIME TO REMIND THE DRIVER OR PASSENGER TO (RE)BUCKLE UP. I HAVE SPOKEN TO SERVICE AT NISSAN AND NISSAN CORPORATE AND THEY SEE NO PROBLEM WITH THIS. I FIND THIS TO BE A DERELICTION OF SAFETY ON THE PART OF NISSAN AND FEEL THEY NEED TO RECALL THEIR CARS, AND INSTALL AN AUDIBLE CHIME WHENEVER THE CAR IS IN MOTION AND PASSENGERS ARE NOT WEARING THEIR SEATBELTS. THERE ARE TOO MANY DISTRACTIONS BUILT INTO OUR LIVES, AND NOT HAVING THIS SAFETY BELT REMINDER CAN AND WILL CAUSE MANY INJURIES FOR NISSAN AUTOMOBILE DRIVERS. THANK YOU FOR YOUR ATTENTION TO THIS MATTER.
Service brakes, Sep 16, 2019
HELLO MY NAME IS [XXX] I BOUGHT A NISSAN ROGUE 2019 SL AWD AND SOMETIMES I DRIVE IT HAS STOPPED ME IF THERE IS A CAR IN FRONT. THERE ARE ONLY 3 TIMES THAT HAVE HAPPENED TO ME BUT I HAD NOT PAID ATTENTION, BUT SEEING THE NEWS THIS WEEK I AM VERY WORRIED ABOUT MY SAFETY, AND THAT OF MY FAMILY I HOPE YOU CAN SOLVE THIS PROBLEM VERY SOON, THANKS FOR YOUR GREAT JOB.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Structure, Other or unspecified, Service brakes, Sep 16, 2019, crash
TAKATA RECALL:I PURCHASED MY 2019 NISSAN ROGUE MAY 31, 2019 FROM CLAY COOLEY NISSAN. TWO MONTHS AGO WHILE DRIVING BACK TO WORK MY NISSAN ROGUE AUTOMATICALLY BRAKED; A MONTH LATER MY BLIND SPOT SENSORS FAILED TO COME ON RESULTING IN A WRECK. I HAVE PAID OUT OF POCKET A $1000 DEDUCTIBLE BECAUSE I ASSUMED THERE WAS A GLITCH WITHIN MY CAR. WHILE WATCHING GMA I HAVE LEARNED ABOUT THE RECALL.
Electronic stability control (ESC), Service brakes, Engine, Sep 13, 2019
I BOUGHT A NISSAN ROUGE 2019 AND I HAD RPM TOO HIGH (2500) IN SLOW MOTION. ALSO WHEN I WAS IN A HIGHWAY THE SUV STOP AND TURN A LIGHT THAT SAID WARNING MAL FUNCTION. THE SYMBOL THAT APPEARED WAS TWO CARS CRASHING .(SISTEMA DE FRENADO AUTOMTICO). OTHERS CARS ALMOST HIT ME FROM BEHIND. THIS SITUATION OCCURRED SIX TIMES.I HAD TO CALL A TOW TO CARRY MY SUV TO THE DEALER. MY ROUGE NISSAN 2019 ONLY HAS 476 MILLES. MY NISSAN ROUGE 2019 IS IN THE DEALER FROM AUGUST 12 TO THE PRESENT. THE DEALER PEPE ABAD NISSAN CAYEY PUERTO RICO DID NOT HAVE A DIAGNOSIS ABOUT WHAT CAUSED THIS SITUATION IN MY SUV. I REQUESTED A NEW SUV BECAUSE THEY SOLD ME A DAMAGED SUV. I AM AFRAID ABOUT THAT. I AM DESPERATED BECAUSE OF THE RISK OF HAVE AN ACCIDENT AND CAUSE DAMAGED TO OTHER PERSONS. ALSO, IAM PAYING FOR SOMETHING DAMAGED THAT THE DEALER SOLD ME AS NEW AND THAT IS NOT FEAR.
Engine, Sep 5, 2019, crash
OUR VEHICLES ENGINE QUIT WORKING IN THE CENTER LANE OF A 3 LANE CITY STREET AFTER GIVING OUT A JERKY, VIBRATORY MOVEMENT BRIEFLY. AFTER FEW ATTEMPTS OF TRYING TO RESTART, TURNED ON THE HAZARD LIGHT AND GOT DOWN FROM THE VEHICLE TO CALL THE TOWING COMPANY. DURING WHICH TIME, AT LEAST 3 CARS RECOGNIZED THE VEHICLE IS STATIONARY AND TOOK A DIVERSION WHILE A TOYOTA TUNDRA DID NOT SEE AND STRUCK THE VEHICLE, WHICH FLEW FEW YARDS AWAY IN THE STREET. THANKFULLY NO ONE WAS HURT. WE ARE AT A LOSS AS TO WHAT HAPPENED TO THIS BRAND NEW 3 MONTH OLD VEHICLES ENGINE TO STOP ABRUPTLY. SINCE THE TEMPERATURE WAS HIGH IN 110S, ME AND MY HUSBAND GOT OFF THE CAR, IF NOT WE WOULD HAVE BEEN INSIDE THE CAR AND WOULD NOT BE ALIVE AT THIS TIME. THIS WAS A SCARY EVENT THAT NEEDS EXPLANATION
Service brakes, Aug 31, 2019
MAKING A RIGHT HAND TURN AT A BUSY INTERSECTION WITH A GREEN LIGHT, GOING APPROXIMATELY 10 MPH THE CAR SUDDENLY BRAKED WITHOUT WARNING. BRAKE PEDAL SLAMMED TO THE FLOOR BRINGING THE CAR TO A COMPLETE STOP. NO OBJECT OR PERSON IN FRONT OF, OR NEAR THE CAR, NEITHER WAS THERE ONE BEHIND ME, THANK GOODNESS. THE INCIDENT LEFT ME SHAKING IN MY SEAT. NOW FEARFUL OF DRIVING MY CAR.
Service brakes, Aug 22, 2019
2019 NISSAN ROUGE AEB BRAKE SYSTEMS ENGAGES WITHOUT NOTICE ON SEVERAL OCCASIONS. I WAS DRIVING THRU A PARKING LOT DURING THE DAY AND IT ENGAGED AND AT NIGHT AND ON A CLOUDY DAY ON A STREET. TOOK IT TO THE DEALERSHIP THEY INDICATE THAT THERE IS NOT A PROBLEM AND THE CAR IS SAFE BECAUSE THEY COULD NOT REPLICATE THE ACTION. THE CAR HAS PROBLEMS I DO NOT KNOW WHY THEY CANNOT REPLICATE IT BUT IT DOES BRAKE ON ITS OWN.
Service brakes, Aug 19, 2019
DRIVING IN A PARKING RAMP WITH NO OBSTRUCTIONS VISIBLE, MY CAR STOPPED AFTER THE AEB WAS ACTIVATED. THERE WAS A LOUD NOISE AND THE CAR STOPPED EVEN THOUGH I HAD MY FOOT ON THE GAS. AFTER IT CAME TO A STOP, IT STARTED AGAIN. THE CAR IS CURRENTLY AT THE DEALERSHIP BEING LOOKED AT. THIS IS A COUPLE WEEKS AFTER MY CAR HAD AN ERROR WITH THIS SYSTEM POP UP WHEN I WAS DRIVING ON THE EXPRESSWAY.
Service brakes, Aug 16, 2019
EMERGENCY BRAKING SYSTEM SLAMMED BRAKES ON CAR GOING 10 MPH DOWN A PAVED ROAD IN GOOD WEATHER CONDITIONS. THIS IS THE SECOND TIME AND MY CAR ONLY HAS 1400 MILES.
Vehicle speed control, Electronic stability control (ESC), Service brakes, Aug 12, 2019
THE CAMERA THAT CONTROLS THE AUTOMATIC BREAKING SYSTEM AS WELL AS THE LANE WARNINGS KEEPS SAYING THERE IS AN OBSTRUCTION BUT THERE ISN'T ONE. I OWNED THE VEHICLE ABOUT 1 HOUR WHEN THE WARNING LIGHT APPEARED AND THEY SAID IT WAS A SIMPLE SOFTWARE UPDATE BUT NOW THEY ARE SAYING IT NEEDS A NEW SENSOR. I WANT TO RETURN THE CAR BUT I AM IN NH WHERE THERE IS NO COOLING OFF PERIOD. I AM AFRAID THIS IS GOING TO BE AN ONGOING ISSUE AFTER READING HERE, PLEASE ADVISE
Service brakes, Aug 8, 2019, crash
I WAS IN THE PARKING LOT OF A HOME DEPOT. I TURNED RIGHT INTO AN AISLE WHERE THERE WERE AVAILABLE SPACES. AS I APPROACHED A SPOT I TOOK MY FOOT OFF THE ACCELERATOR TO LET THE CAR SLOW DOWN ON ITS OWN AND RESTED MY FOOT ON THE BRAKE PEDAL GETTING READY TO APPLY THE BRAKE TO BRING IT TO A FULL STOP ONCE I WAS IN THE PARKING SPACE. AS I APPROACHED TO SPACE THE CAR RESPONDED PROPERLY BY SLOWING DOWN. I TURNED LEFT WITH MY FOOT RESTING ON THE BRAKE LIGHTLY PRESSING DOWN GETTING READY TO FULLY APPLY THE BRAKE FOR THE FINAL STOP. HOWEVER, AS I PRESSED THE BRAKE THE CAR KEPT ROLLING AHEAD ON ITS OWN. I THEN PRESSED THE BRAKE PEDAL HARDER AND HARDER BUT THE CAR KEPT ROLLING AND I PRESSED WITH ALL MY STRENGTH ON THE BRAKE PEDAL BUT IT KEPT ROLLING, NOT STOPPING UNTIL IT HIT THE PARKED CAR IN FRONT. THERE WAS NO BRAKING POWER AT ALL. IT APPEARED THERE WAS LITTLE DAMAGE TO THE OTHER CAR, JUST SOME SCRATCHES AND INDENTING OF THE AREA BELOW THE TRUNK LID. MY CAR WAS DAMAGED IN THE RIGHT FRONT FENDER AREA WITH SOME BENDING AT THE HEADLIGHT AREA. THE FENDER IS ALSO MISALIGNED WITH THE HOOD. ALTHOUGH WE DROVE IT HOME, PUTTING IT IN NEUTRAL WHENEVER WE WERE SLOWING DOWN AND APPLYING THE BRAKES WE WILL NOT DRIVE THIS CAR EVER AGAIN. WE WILL HAVE IT TOWED TO THE DEALER. THE CAR IS EQUIPPED WITH AUTOMATIC FRONT BRAKING, WHICH OBVIOUSLY DIDN'T FUNCTION AND IT SEEMS TO HAVE OVERRIDDEN MY ATTEMPT TO MANUALLY APPLY THE BRAKES. WE WILL HAVE IT TOWED TO THE DEALER AND WANT NISSAN TO REFUND OUR MONEY. THE CAR IS ABOUT TWO MONTHS OLD WITH ONLY A COUPLE OF THOUSAND MILES ON IT. AT PURCHASE THE SALESMAN SAID THERE WERE THE EQUIVALENT OF 17 LAPTOP COMPUTERS IN THE CAR. MAYBE THEY SHOULD HAVE LESS ELECTRONICS AND MORE RELIABILITY.
Other or unspecified, Aug 7, 2019
WE BOUGHT A BRAND NEW 2019 NISSAN ROGUE AT THE END OF MAY 2019. IT HAS BEEN IN THE SHOP FOR OVER 20 DAYS SINCE WE BOUGHT IT. CURRENTLY IT HAS BEEN IN THE SHOP FOR OVER 2 WEEKS. THEY DON'T KNOW WHAT'S WRONG WITH IT. WE HAVE ONLY MADE ONE PAYMENT ON IT. IT RUNS WITHOUT THE KEY IN THE IGNITION. YOU CAN LITERALLY DRIVE IT DOWN THE ROAD WITH NO KEY IN THE IGNITION. WHAT IS TO KEEP IT FROM POSSIBLY BEING STOLEN? ONCE WE GET IT TURNED OFF, BY OPENING DRIVER DOOR AND TURNING WINDSHIELD WIPERS ON, WE CAN'T GET IT TO START AGAIN WITHOUT TURNING ON WINDSHIELD WIPERS. AFTER THE CAR HAS BEEN OFF FOR A BIT AND PARKED, ALL OF THE INTERIOR COMPONENTS COME ON... AC, RADIO, LIGHTS, ETC. THIS RUNS THE BATTERY DOWN. THE WINDSHIELD WIPERS COME ON OFF WHILE DRIVING AND THEN GET STUCK IN THE MIDDLE OF WINDSHIELD AND YOU CAN'T GET THEM BACK ON TO MOVE THEM OUT OF YOUR LINE OF SIGHT. ALL OF THIS IS DISTURBING!!! WHAT IF THE VEHICLE JUST DECIDES TO STOP RUNNING WHILE SOMEONE IS DRIVING IT OR THE BRAKES GO OUT? ANYTHING CATASTROPHIC COULD HAPPEN AT THIS POINT; WHEN THE MANUFACTURER HAS NO CLUE, WHAT IS WRONG WITH THE VEHICLE OR HOW TO FIX IT.... I WILL NEVER TRUST THE VEHICLE. THEY ORDERED 2 BCM COMPUTERS, BUT COMPUTERS DON'T RECOGNIZE OR RESPOND TO THE CAR.... THEY SPENT 8 HOURS YESTERDAY TRACING ALL WIRING AND FOUND NO BREAKS IN ANY OF THE WIRES. I HAVE PUT IN A REQUEST FOR THEM TO BUY THE CAR BACK, BUT THAT'S "UNDER REVIEW".... THEY ARE NOW TRYING TO FIGURE OUT WHICH OF THE 16 MODULES ARE FAULTY. ... THE FIRST TIME IT WAS TAKEN TO THE DEALERSHIP FOR THIS ISSUE, IT ONLY HAD 285 MILES ON IT. THE DEALERSHIPS HAVE PHYSICALLY WITNESSED ALL OF THIS AND I HAVE SEVERAL VIDEOS.
Other or unspecified, Service brakes, Aug 5, 2019
THIS IS THE SECOND TIME IT HAPPENED, THE AUTO-BRAKING SYSTEM ENGAGED WHILE I WAS DRIVING THROUGH THE PARKING GARAGE AT MY WORK. I WAS GOING AROUND 5MPH AND NOTHING WAS IN FRONT OF ME. THE CAR STARTED BEEPING (WARNINGS) AND THEN IT SLAMMED ON THE BRAKES. I'VE ONLY HAD THE CAR SINCE JUNE 15, 2019. IT HAPPENED FIRST ON JUNE 27. THE DEALERSHIP SAID THAT IT HAPPENED BECAUSE THE COUPLERS WENT OUT ON MY BACK WHEELS (ON A NEW CAR). IT HAPPENED AGAIN, THIS MORNING ON 8/5/19. THE DEALERSHIP IS TRYING TO SEND ME ELSEWHERE FOR SERVICE SINCE I AM AN UNHAPPY CUSTOMER AND THEY DON'T WANT TO DEAL WITH ME.
Service brakes, Aug 1, 2019
AROUND 500 MILES INTO MY LEASE, MY NISSAN STOPPED ME WHILE I WAS DRIVING DUE TO THE AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGING. THERE WAS NOTHING AROUND TO BRAKE. I TOOK MY CAR TO THE DEALERSHIP AND THEY REPLACED THE SENSORS. NOW AROUND 4200 MILES, I WAS DRIVING ON AN EXPRESSWAY IN THE RAIN AND MY CAR PRODUCED AN ERROR "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION". I TOOK IT BACK TO THE DEALERSHIP AND THEY TOLD ME I HAD BUG DUST THAT WAS MESSING WITH THE SENSORS. THEY CLAIMED THERE IS A SERVICE BULLETIN THAT STATES RAIN, SNOW, FROST, BUGS AND PARKING GARAGES CAN CAUSE THE AUTOMATIC EMERGENCY BRAKING SYSTEM TO MALFUNCTION. I DO NOT FIND THIS ACCEPTABLE ESPECIALLY SINCE THIS CAR HAS ALREADY STOPPED ME WHILE I WAS DRIVING FOR NO REASON. I HAVE TO FIGHT THE DEALERSHIPS TO EVEN LOOK AT IT AND THEN AFTER A COUPLE DAYS, THEY TELL ME IT IS "BUG DUST" (LITERALLY WHAT THEY TOLD ME). I LIVE IN MN.... I CANNOT AVOID RAIN, SNOW, BUGS OR FROST. THE SENSORS ARE TOO SENSITIVE FOR EVERYDAY DRIVING.
Service brakes, Jul 31, 2019
I WAS GOING DOWN THE HIGHWAY AND MY CAR BRAKED FOR NO REASON. VERY UNSAFE AS THEIR WERE CARS BEHIND ME.
Service brakes, Jul 30, 2019
WAS TRAVELLING DOWN THE ROADWAY ON I-94 EAST IN MY LANE AT APPROXIMATELY 40 MPH. THE VEHICLE IN FRONT OF ME WAS OVER 2 CAR LENGTHS AWAY AND WE WERE BOTH SLOWING DOWN DUE TO TRAFFIC. AT NO TIME DID THE VEHICLE IN FRONT OF ME GET CLOSER THAN 15 FEET WHEN MY ROGUE INTELLIGENT BRAKING SYSTEM ACTIVATED AND CAUSED ME TO STOP UNCONTROLLABLY WITH A NEAR MISS TO A VEHICLE BEHIND ME. BOTH INDICATOR LIGHTS ON THE DASH SHOWED IMPACT WITH OBJECT AND IMPACT WITH VEHICLE. THE SYSTEM ALLOWED ME TO CONTINUE TRAVEL AFTER MY VEHICLE CAME TO A COMPLETE STOP. I DEACTIVATED THE EMERGENCY BRAKING AND CONTINUED TO MY DESTINATION.
Vehicle speed control, Other or unspecified, Service brakes, Jul 11, 2019
DRIVING ON THE HIGHWAY 4 DAYS AFTER BOUGHT 2019 ROGUE AND MY ACCELERATION WENT DOWN, BRAKES CAME ON AND WARNING/MALFUNCTION "SYMBOL;" WENT TO DEALER AND ADVISED "KNOWN SENSOR ISSUE WHERE DETECT CAMERAS AUTOMATICALLY APPLY BRAKES SENSING DRIVER ABOUT TO HIT SOMETHING" WAS NEVER DISCLOSED SUCH A HAZARD WAS POSSIBLE. FEEL UNSAFE AS DRIVE ON HIGHWAY CONSTANTLY.
Forward collision avoidance, Jul 10, 2019
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE. WHILE DRIVING VARIOUS SPEEDS, THE AUTO EMERGENCY BRAKING SYSTEM ERRONEOUSLY ACTIVATED AND CAUSED THE VEHICLE TO ABRUPTLY DECELERATE ALTHOUGH A SECOND VEHICLE WAS NOT PRESENT AHEAD. THE VEHICLE WAS TAKEN TO HAMILTON NISSAN (1929 DUAL HWY, HAGERSTOWN, MD), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AFTER CONSULTING WITH BOTH THE MANUFACTURER AND THE DEALER, THE CONTACT WAS INFORMED THAT THE EMERGENCY BRAKING SYSTEM COULD ERRONEOUSLY ACTIVATE WHILE DRIVING IN THE RAIN, SNOW, OR WHILE DRIVING UNDER A BRIDGE. THE FAILURE MILEAGE WAS 3,700. THE VIN WAS INVALID.
Suspension, Service brakes, Jul 3, 2019
I HAVE HAD THE CAR FOR 13 DAYS, I WAS DRIVING THRU A PARKING GARAGE, GOING LESS THAN 10MPH, THE AUTO BRAKING SYSTEM ENGAGED FOR NO REASON. SLAMMING THE BRAKES ON THE CAR, HARD, AND SEVERAL WARNING ALERTS WENT OFF. DEALERSHIP SAYS THE COMPUTER ISNT SHOWING ANYTHING. ALSO, SOMETHING WAS/IS GOING ON WITH THE REAR AXLE (WEIRD CLUNKING SOUNDS WHEN I TURN) DEALER REPLACED "SOMETHING" BUT HASN'T GIVEN ME A FULL EXPLANATION OF WHAT IT WAS AND DIDNT ASK MY PERMISSION TO WORK ON THE CAR.
Suspension, Jul 3, 2019, crash
TL* THE CONTACT RENTED A 2019 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 6 MPH AND MAKING A RIGHT TURN, THE FRONT PASSENGER SIDE AXLE FRACTURED. AS A RESULT, THE DRIVER LOST CONTROL OF THE STEERING AND CRASHED INTO A PARKED VEHICLE. THE DRIVER SUSTAINED MUSCLE SPASMS AND AN INJURED BACK. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,656. *BF*JB
Other or unspecified, Jul 2, 2019
I WAS DRIVING DOWN A LOCAL STREET AT APPROXIMATELY 30 MPH AND THE CAR SUDDENLY STOPPED (AUTOMATICALLY BRAKE). THIS HAPPENED ON TWO OCCASIONS. I DISCOVERED THAT THE GEAR STICK SHIFT MOVES FROM DRIVE TO NEUTRAL WITHOUT DEPRESSING THE TRIGGER BUTTON ON THE GEAR STICK AND MAY BE THE CAUSE OF THE PROBLEM. I LEARNED THAT YOU HAVE TO DEPRESS THE TRIGGER BUTTON TO SHIFT FROM PARK TO REVERSE AND REVERSE TO PARK, BUT NOT TO SHIFT FROM REVERSE TO NEUTRAL, NEUTRAL TO DRIVE OR DRIVE TO NEUTRAL. I BELIEVE THAT THIS IS A SAFETY HAZARD THAT COULD RESULT IN A TRAGIC ACCIDENT, ESPECIALLY ON A HIGHWAY AT HIGH SPEEDS.
Service brakes, Jun 30, 2019
2 INCIDENTS HAVE OCCURRED IN WHICH THE AUTO EMERGENCY BRAKE SYSTEM ENGAGED WITH NO OBSTRUCTION IN MY PATH SINCE I PURCHASED THIS VEHICLE ON 6/8/19 1ST INCIDENT WAS 6/13/19 I WAS ENTERING A PARKING GARAGE THERE WERE NO VEHICLES IN MY PATH ONLY A PEDESTRIAN ON THE SIDEWALK NOT NEAR MY VEHICLE, THE AUTO BRAKE ENGAGED AND STOPPED MY VEHICLES ABRUPTLY. 2ND INCIDENT TOOK PLACE 6/28/19 IN SAME PARKING GARAGE ON 2ND LEVEL WHILE DRIVING DOWN ROW OF VEHICLES, NO VEHICLES WERE IN MY PATH, ONLY A PEDESTRIAN AGAIN ON THE SIDEWALK AND WELL AWAY FROM MY VEHICLE, EMERGENCY BRAKE AUTO ENGAGED STOPPING MY VEHICLE ABRUPTLY. BOTH INCIDENTS I WAS DRIVING APPROX 10 MPH.
Service brakes, Jun 27, 2019
I WAS TRAVELING AT APPROX. 38 MILES PER HOUR, ON SUBURBAN STREET, WITH NO PEDESTRIANS, OBSTACLES, HAZARDS OR OTHER VEHICLES. I WAS TRAVELING IN A STRAIGHT LINE, AND THE CAR BRAKED AUTOMATICALLY WITHOUT ANY PROVOCATION. THE BRAKING WAS SO EXTREMEN, THAT IT BROUGHT THE CAR TO A HALT IMMEDIATELY. THIS HAPPENED 2 TIMES WITHIN 2 MONTHS. THE MOST RECENT OCCURENCE WAS JUN 20, 2019. I CALLED THE DEALER AND THEY WERE LESS THAN HELPFUL.
Engine, Jun 26, 2019
VEHICLE SHOWS 25 TO 32 MPG. UPON PURCHASE RECEIVED 23 MPG ON FLAT HIGHWAY CONTACTED DEALERSHIP WENT BACK IN THEY SAID IT WAS MISSING AN ENGINE UPDATE. WHILE IT WAS IN THE SHOP THEY GAVE A LOANER 2018 ROGUE IT WAS GETTING AN AVERAGE OF 28 MPG IN THE CITY. MY ROGUE WAS DELIVERED BACK TODAY DECLARED FIXED TEST RUN ON THE HIGHWAY MAX MPG IS 25.6. NO PAPERWORK WAS GIVEN ON THE SO CALLED ENGINE UPDATE OR SERVICE PROVIDED.