2020 Nissan Rogue
Problems, recalls and owner-reported issues
Forward collision avoidance is the leading concern among 151 owner complaints filed for this model year. This is the 18th highest complaint count among 19 Rogue model years with reports.
Of the 2020 reports, 9 involved a crash and 6 involved a fire. 6 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignition, anti-theft, immobilizer/proximity, key/senderFeb 16, 2023
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
Campaign 23V093000 on NHTSA.gov
Representative owner complaints: other or unspecified
36 reports, newest first. Show all
Electrical system, Other or unspecified, Aug 28, 2026
Vehicle Information: 2020 Nissan Rogue Component: Structure/Doors Latch/Lock/Linkage Description of Incident: I am writing to report a serious safety defect regarding the front door lock actuators on my 2020 Nissan Rogue. Without warning, the front door lock actuator(s) completely failed, rendering the electronic locking and unlocking mechanism useless.This is a critical safety hazard. When the actuator fails, the door can become jammed and I cannot lock my front doors. In an emergency situation or a motor vehicle accident, first responders would not be able to open the doors from the outside, and occupants would be trapped inside due to this component failure. In safety situations I am unable to use the fob to unlock/lock the doors nor the buttons inside the car to lock/unlock. This is a well-documented and widespread issue with the 2014–2020 Nissan Rogue generation. Nissan is aware of this defect but has not issued a recall. I am requesting that the NHTSA launch an official safety investigation into Nissan's door latch and actuator assemblies before this defect results in a severe injury or fatal entrapment.
Electrical system, Other or unspecified, Apr 9, 2026
The front passenger door lock does not fully engage or disengage with the key fob or when putting the car in park. The lever must be maually controls by hand to unlock or lock the door.0
Other or unspecified, Mar 20, 2026
Was driving west bound on I565 & heard a loud pop. Panoramic roof BURST spontaneously
Other or unspecified, Feb 20, 2026
Rear windshield exploded when I closed my driver side door upon entering my car. After I had it replaced my door does not work properly now. It opens all the way then closes part way. Tried to reset but doesn't work.
Other or unspecified, Dec 29, 2025
Malfunction light appears. Car slows and full pressure on gas pedal causes car to "bulk" (increase then decrease in speed with jerking feeling). Eventually check engine light appears. Have taken to dealership, but because no lights appeared while there they could not find any problem. Told to bring to them when light is on , however this happens most often when they are not open. Now (12/26/25) being told they are booked out for 3 weeks before they can even check it and if no warning lights on, they can not diagnose problems. This problem is intermittent and started more than one year ago with at least 4 trips to dealership.1
Other or unspecified, Jul 22, 2025
I am writing what I think is a safety issue on a 2020 Nissan Rogue S. Left my house to go to a local store. When I park, I normally press the internal lock button and not the lock button on fob. I exited the vehicle and closed the door. Came back to vehicle, for some reason I just grabbed the door, not using the key fob, nor the ignition key to enter, and the driver side door opened. I questioned myself what just happened. I did not think much of it. Well I made another stop. I parked, pressed internal button, exited and closed door. I came back and pull driver side door handle and the door was unlocked again. So while parked I tried to diagnosis why the door was unlocked again. I used the internal lock button first, all but the driver side door lock, I used the lock button on the key fob, same thing. tried the ignition key, it would lock and unlock. So when I got home I tried to get it to work again, but to no avail. I tried looking in the vehicle setting, watch you tube videos etc. I even disconnected and reconnected the battery. Nothing worked, Got online and saw a lot of people were having the issue due to door lock actuator failing on Rogues. So I called my nearest Nissan dealership and told them my problem. They could get me in on July 17, 2025 at 8:00 a.m. and it would take several hours to diagnosis. The diagnosis was the actuator failed but power was going to it. To fix it it will cost $905. This is why I am writing you. I think it is a safety issue that needs to be address. If people don't know the vehicle is unlocked there could be some of type of thief or a person could be in your car when you returned. If the door was in the locked position while in the vehicle and you need to get out in an emergency you have to exit another door, which you might not have enough time to do so. If you are trying to enter the vehicle for an emergency and the door stays locked that a safety issue. This is a safety issue and should be recalled. Thank you for your time.
Electrical system, Other or unspecified, Jul 14, 2025
The key fob and vehicle are not "reading" each other. The Rogue doesn't recognize the key. This has left me unable to start the vehicle on numerous occasions and I have been stranded.
Suspension, Other or unspecified, Forward collision avoidance, Dec 29, 2024
[XXX] my car i just bought and financed was damaged. Carfax shows incident in Waco Tx. I financed my car 07/2024. Went and had my oil and tire rotation and found out my front Sub Frame is cracked and bent. This was never reported to carfax Jenkin Nissan found the problem.. I attached the last owner on carfax where the incident happened INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Suspension, Other or unspecified, Forward collision avoidance, Dec 21, 2024
Unknown. I bought my suv 3 months ago Jenkin Nissan awarel me of a crack and bent front sub frame. It was never reported to carfax. I purchased and finance my car though Hgreg
Structure, Other or unspecified, Dec 7, 2024
I bought my car 2 months ago. I took it for oil change they found the front sub frame need replacement. They Stat that the cat has been in a accident
Other or unspecified, Sep 26, 2024
My sunroof is leaking I took it to the dealers to get fixed, but it’s still doing the same thing. I made a claim at Nissan Corporate but every time the rainfall I go to the car wash inside of the front is full of water. at my son said the car smells mold my claim nunders is 51832282
Other or unspecified, Jul 7, 2024
Key FOB and door lock/unlock function failure. Driver side rear door is locked and cannot be unlocked with FOB or manually. In an emergency a passenger in that seat position could be in a life threatening situation. Problem noted on 07/07/2024 (Sunday) and has not been reported to dealership yet. No one has inspected vehicle as of 07/07/2024. There had been one incident a few days previous where driver door would not unlock via FOB or from front passenger lock switch. Door was finally opened by passenger reaching across and hitting door switch on driver side. No warning lamps noted during these events.
Structure, Other or unspecified, Back over prevention, Jun 9, 2024, crash
I was backing out of my parking spot at work and backed into a car. My backup safety sensor’s did not work. No warning I was near anything. It should have stopped me from hitting anything especially another car. The backup camera has had times of not working.
Other or unspecified, May 30, 2024, fire
On May 17, 2024 my 2020 Nissan Rogue malfunctioned after the ignition button was pressed to start the car, and burst into flames. 1.What component or system failed or malfunctioned, and is it available for inspection upon request? Unknown but fire began in the upper left quadrant area of engine. 2.How was your safety or the safety of others put at risk? It was a fire with the potential to cause an explosion. 3.Has the problem been reproduced or confirmed by a dealer or independent service center?No. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Car inspected by insurance. Manufacturer was notified. 5.Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Once the ignition button was pressed a barrage of warning lights came on including: brake failure, headlight failure, chassis control failure. The smell of smoke was detectable immediately.
Other or unspecified, Service brakes, Forward collision avoidance, Apr 16, 2024
Hello: We bought the vehicle in 2021. After a few months, we noticed that the vehicle braked itself: meaning it auto-braked while driving at 25mph on the road. We took the vehicle to the dealer for repair. They said, "the vehicle was absolutely fine and perhaps something in the way of the vehicle triggered braking". I, the driver replied, I didn't have any vehicles either in front of or behind me. And besides, I understand the "safety features" and functionalities. Yet, they gave me the vehicle without repair. After a few months, same thing happened: the vehicle auto-braked or braked itself without me the driver putting my foot on the brakes. This time I also called the company's consumer affairs who said they'd help. The consumer affairs worked with the dealer. The dealer now said, "yes the vehicle indeed had auto-braking issues and it could be fixed, and that they'll fix it". So, I, now assured that the vehicle was a 100% fine when it came to auto-braking had been driving the vehicle until today April 16th, 2024, when while driving out on the city in 25mph the vehicle auto-braked again! I emailed the dealer and also called the company's consumer affairs (at their headquarters) to keep them in the loop today, and expect to hear back from them. In this instance, (3rd in 2-3 years), I'm not sure whether the dealer will brush aside the problem as "nothing" as in the first instance, or purport to "fix the issue" without actually fixing it, as in the second instance. At any rate, it came down to a "matter of principle": meaning since I'm not sure if the vehicle's intrinsic defect will be "resolved completely ever", I have to report it to "governing authorities". I hope you will take it from here and do the needful. Thank you in advance for your support.
Other or unspecified, Mar 25, 2024
The rear windshield of my car blew out overnight. Police came and determined there was no vandalism, it blew out. My car had been parked for at least 12 hours, with no shifts in temperature. Upon doing a google search and speaking to people on message boards, it seems this is quite a common issue on this car, with the damage presenting in the exact same way. Two holes on either side of the windshield with everything else shattered. Thankfully I wasn't driving at the time, but I did speak to one person who was. I attempted to speak with Nissan but they told me it was not under warranty and basically not their problem. No warning indicators or anything else that would have warned of issue.
Other or unspecified, Mar 1, 2024
There has been a keyfob recall for this vehicle for at least a year with no final remedy in sight. The company's website shows the recall with a "final remedy" and the company also stated this to me over the phone, but the NHTSB site says it is not final. Can you push the company to finalize the recall remedy?
Air bags, Other or unspecified, Service brakes, Jan 2, 2024
I purchase the vehicle at 58,000 or so miles, used at a dealership. The next day I returned the vehicle because while driving out of town, the vehicle said: Warning, Warning -- This vehicle is not safe to drive. Some components may not operator correctly. Do Not Drive this vehicle. This happens when you're on the highway above 50 miles per hour. There was a smoke smell also inside the car and outside. Dealership said it was the breaks and kept the car 45 minutes to repair the breaks. They said this vehicle was never in an accident and past MD Inspection but the last page said, vehicle failed. They never explained why it failed inspection the first time. The dealership cannot fix it and ignores me mostly. they said its a sensor issue, a settings feature issue and to bring in the vehicle to reset the settings. the dealership said in so many unspoken words, its your problem. Ive had the vehicle about 2 weeks now.
Other or unspecified, Nov 22, 2023
The power assisted rear hatch on my Nissan Rogue on occasion will open to the fullest height then suddenly close again with out any warning. When the hatch comes down, there is no electrical power to re-operate this hatch and is very heavy, dead weight and traps you under the hatch, or smack me in the head depending on my body location at time of closing.. It is hard for me as an adult to re-open the powerless hatch, but it is very troublesome to think about what would happen to a small child if trapped under the hatch. I bought this car used and returned to the dealer on 06/26/23 to report this problem and to have it repaired. Needlessly, the problem still exist. This problem as happened over twenty times and there is no set pattern as to when it will happen. The dealer I purchased this car from is Tri-Cities Nissan 2526 Bristol Hwy Johnson City, TN 37601 (423-952-1953) I am reporting this problem because it is a major safety concern for a small child or weakened senior citizen.
Electrical system, Other or unspecified, Oct 19, 2023
The trunk will open and as you are putting stuff in the trunk it will automatically start shutting and does not stop even though you are under it. Very dangerous. You have to quickly get out of the way. I don't know exactly when it started but it's been awhile.
Electrical system, Other or unspecified, Sep 17, 2023
The sunroof is and side of the front window leak and caused the electrical system to fault. It happened in my 2017 rogue and again in my 2020. I have had it fixed twice and it still does it. They say it’s from dirt but as soon as they ran diagnostics and cleaned it out it leaks again. I have photos and documentation of both visits to the dealership and pics of the leaking.
Electrical system, Other or unspecified, Aug 12, 2023
UNKNOWN car has moved forward into drive while on park Lock not working
Other or unspecified, Mar 22, 2022
My wife has been feeling ill after being in our 2020 Nissan Rogue over the past year. We had noticed a very bad smell when it was first started about 7 months after owning it. It was purchased new with only 4 miles on it. The milage now is just under 14k We did some research and found out that we should look at the cabin air filter. When we removed it we found it to be covered with Black Mold. I replaced it and about 3 months later we were having the same issue. We had wrote to the Corporate office and CEO our letter and case was given to Madison an Executive Specialist our case number is Case #45577085 and her direct number is 615-725-7752 we were asked to meet with Paul Smith at Crown Nissan Greenville SC which we did. We also met with Ryan Baughman the Serice Director. They want to replace the entire system even though they did not see any obvious issues. That date has not been confirmed as the parts were not available at that time. The problem is that my wife is unable to be in her new car for any extended amount to time. I worry that Nissan is at one point going to tell us there in nothing more they can or will do. at age 68 we have never had any issue like this in all the vehicles that we have owned in Year Past. They suggested that once the new systems is installed that they would install a Carbon Filter. After a considerable amount to research we are not the only ones with this type of issue, but beyond that the bottom line is my wife feels ill after a short time inside this car which was bought for her. Any help would be greatly appreciated
Other or unspecified, Mar 14, 2022
While driving on a very busy highway, the hood of my 2020 Nissan Rogue opened without warning and smashed on my windshield. I stopped on the side of the road and thank God I was able to close it and was able to drive it home.
Other or unspecified, Service brakes, Nov 22, 2021, crash
Pulling into Parking space at the Mall...went to brake and husband's foot got caught under brake pedal between gas pedal and brake. not able to release his foot to get on brake pedal car would not stop , put car into park did not stop we hit the car in front. This is the second Accident because of this issue....