2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints: air bags
125 reports, newest first. Show all
Electrical system, Air bags, Seats, Oct 14, 2020
2014 DODGE RAM LARAMIE LONGHORN, JUST BOUGHT AND MY SERVICE AIR BAG LIGHTS ARE FLASHING 9N AND OFF. THEY SAY ITS THE HARNESS IN THE DRIVERS SEAT. WHEN STARTING THE VEHICLE IT FLASHES AND AND OFF, AND WHILE DRIVING ITS FLASHING ON AND OFF. I FEEL VERY UNSAFE DRIVING MY OWN CAR.
Air bags, Aug 29, 2020
AIRBAG CHECK LIGHT RANDOMLY GOES OFF AND ON WILL DRIVING. TOOK TRUCK TO DEALER IN CAMBRIDGE,MN AND WAS TOLD PLUG CONNECTOR FOR AIRBAG UNDER FRONT PASSENGER SEAT NEEDS TO BE REPLACED. NOT COVERED BY WARRANTY SO IT WOULD COST $650 ON TOP OF THE INSPECTION FEE I NOW OWE BECAUSE IT WASN'T A PROBLEM THAT WARRANTY COVERED. DENIED THE SERVICE, IF NEED BE I CAN FIX IT MYSELF AND BETTER THAN THEM JUST SETTING UP ANOTHER JUNK PLUG CONNECTOR TO PROBABLY GET SAME PROBLEM RETURN OF N NEW CONNECTOR.
Air bags, Aug 6, 2020
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SERVICE AIR BAGS WARNING LIGHT ILLUMINATED. SHEETS CHRYSLER DODGE JEEP RAM (250 AUTO PLAZA DR, BECKLEY, WV 25801, (304) 252-4555) WAS CONTACTED AND INFORMED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULE WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Air bags, Aug 4, 2020
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED AT SACRAMENTO CHRYSLER DODGE JEEP RAM (3610 FULTON AVE, SACRAMENTO, CA 95821) UNDER AN UNKNOWN AIR BAG RECALL. SEVERAL MONTHS AFTER THE RECALL REPAIR WAS PERFORMED, THE CONTACT STATED THAT AT VEHICLE START-UP THE SERVICE PASSENGER AIR BAG MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE HE WAS ASSURED THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.*DT*JB
Steering, Air bags, Vehicle speed control, Jun 18, 2020
AIR BAG LIGHT ON FOR TWO MONTHS,HAD A TECH LOOK AT IT CLOCK SPRING KIT SENSOR BAD ,HE SAID ODD AS TRUCK IS STILL PRETTY NEW, SAFETY CONCERN IT CONTROLS DEPLOYMENT OF AIR BAG,CONTROLS HORN, CRUISE CONTROL,AND ENGINE INTERFACE FUNCTIONS:OR OIL PRESSURE,OIL TEMP,TIRE PRESSURE DISPLAY ,THE FACT THAT THE SPRING SEMESTER CAN CONTROL THAT MANY SAFETY FEATURES AND FAIL. IN LESS THAN FIVE YEARS IS OF NEED TO INVESTIGATE AS REPAIRING IS ONLY DEALER PART AND COST IS. COST PROHIBITED AS MOST SAFETY FEATURES SHOULD HAVE A TEN YEAR LIFETIME AT LEAST.A REFRIGERATOR DOES AND IT RUNS 24/7. *TR
Electrical system, Air bags, Vehicle speed control, Apr 5, 2020
CRUISE CONTROL WILL NOT TURN ON. UNABLE TO ACCESS HORN WILL NOT BLOW, INFORMATION BOARD UNABLE ACCESS, BUTTONS ON STEERING WHEEL FAILURE. DOES RECALL R36
Electrical system, Exterior lighting, Air bags, Mar 2, 2020
ELECTRICAL SEEMS TO HAVE AFFECTED 3 ITEMS ALL WITHIN THE LAST 6MONTHS AT DIFFERENT TIMES: NON-RELATED CATEGORIES -(ONE FOG LIGHT, FRONT AIR BAGS & DASH BOARD DIMMER SWITCH) # 1 - (FOG LIGHT) ONLY PASSENGER SIDE, CHECKED FUSES, WIRING AND BULB - ALL OK, # 2 (DIMMER SWITCH DOES NOT DIM DRIVER SIDE GAUGES/PANEL) AND # 3- AIR BAG WARNING LIGHT/- WARNING SYMBOL/PICTURE SHOWS FRONT AIR BAGS. CHECKED RECALLS, NOTHING REPORTED ON YOUR SITE NOTE: ALL OTHER ELECTRICAL DEVICES ETC ARE IN WORKING ORDER AT THIS TIME (FOG LIGHT - STATIONARY/PERFORMING A WALK AROUND FOR A ROAD TRIP, GAUGE/PANEL- AT A IDLE, AIR BAGS- WHEN I STARTED VEHICLE- WARNING LIGHT APPEARED, AND DIMMER SWITCH - DOES NOT FULLY ENGAGE DIM ONLY DIMS ROOF LIGHT, NOT GAUGES- THANK YOU FOR YOUR TIME, HAVE A GOOD DAY!
Air bags, Jan 29, 2020
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (1-10 CHRYSLER/DODGE/JEEP/RAM, 79200 VARNER ROAD, INDIO, CA 92200), AND IT WAS DETERMINED THAT THE SENSOR ON THE FRONT PASSENGER SIDE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
Air bags, Oct 3, 2019, crash
THE TRUCK WAS INVOLVED IN A ROLLOVER AND THE SIDE NOR FRONT AIRBAGS WERE DEPLOYED. *DT*JB*JB
Electrical system, Air bags, Jul 24, 2019
WHILE LIVING IN VIRGINIA IN 2015, I PROCEEDED TO TAKE MY DODGE RAM IN TO CORRECT A DEFECTIVE WIRE HARNESS. RECALL NOTICE R36, NHTSA 15-459 NOTED 'THE STEERING WHEEL WIRE HARNESS ON YOUR VEHICLE MAY BECOME CHAFFED BY THE DRIVER AIRBAG MODULE RETAINER SPRING ENDS. A CHAFFED STEERING WHEEL WIRE HARNESS COULD CAUSE AN ELECTRICAL SHORT AND/OR AN INADVERTENT DRIVER AIRBAG DEPLOYMENT. INADVERTENT DRIVER AIRBAG DEPLOYMENT, DURING CERTAIN DRIVING CONDITIONS, MAY INCREASE THE RISK OF A CRASH AND/OR VEHICLE OCCUPANT INJURY.' AFTER THAT RECALL WAS PERFORMED, I LOST ALL USE OF MY HORN, AND ELECTRICAL FEATURES INSTALLED ON THE STEERING WHEEL. I DROVE SEVERAL YEARS WITHOUT THESE FEATURES AND NEVER REALLY HAD TIME TO GET THIS EVALUATED BECAUSE OF MULTIPLE MILITARY DEPLOYMENTS. WE RELOCATED TO OHIO AND I DECIDED TO HAVE THE TRUCK EVALUATED AND BASICALLY THE RECALL WORK WAS NEVER CORRECTED BY FAIR OAKS CHANTILLY CHRYSLER DEALERSHIP. ON JULY 8 THROUGH JULY 11, 2019, MY VEHICLE WAS SERVICED BY JEFF WYLER CHRYSLER, DODGE, JEEP IN BATAVIA, OHIO TO CORRECTED THE RECALL NOTICE R36, NHSTA 15-459. MY SERVICE MANAGER NOTED TO SUBMIT A CLAIM TO BE REIMBURSED FOR $403.78. THEY REACHED OUT TO CHRYSLER HEADQUARTERS FOR FURTHER CONSULTATION, HOWEVER, THEY NEVER RESPONDED TO MY SERVICE MANAGER.
Air bags, Jul 18, 2019
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS), 15V459000 (STEERING), 17V302000 (AIR BAGS), 17V821000 (POWER TRAIN), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. AUFFENBERG FORD O'FALLON (115 REGENCY PARK, O'FALLON, IL 62269, (618) 632-0090) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT EXPERIENCED A FAILURE WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY. WHILE EXITING THE VEHICLE, THE CONTACT SHUT THE DRIVER'S SIDE DOOR AND THE DRIVER'S SIDE AIR BAG, SEAT BELT AIR BAG, AND DRIVER'S SEAT AIR BAG DEPLOYED WITHOUT WARNING. THE CONTACT CALLED THE INSURANCE COMPANY TO START AN INVESTIGATION. THE FAILURE MILEAGE WAS 116,000. PARTS DISTRIBUTION DISCONNECT.
Air bags, Jun 22, 2019
SERVICE AIRBAG SYSTEM MESSAGE KEEPS COMING UP. THIS OCCURS WHILE STATIONARY, IN MOTION, ALL THE TIME.
Power train, Air bags, Vehicle speed control, Feb 6, 2019
I HAVE BEEN TO RAM DEALERS IN LAS VEGAS SEVERAL TIMES IN THE PAST 16 MONTHS TO INQUIRE ABOUT THE SHIFT INTERLOCK SYSTEM RECALL AND THEY ALWAYS TELL ME THAT THE PART FOR REPLACEMENT IS NOT AVAILABLE AT THIS TIME AND THEY WILL CALL ME WHEN THEY GET THE PART . 2. I HAVEN'T BEEN CALLED OR MAILED A LINK RECALL NOTICE FOR THE CRUISE CONTROL SYSTEM RECALL. I HAVE ALSO HAD MY TRUCK IN THE SHOP FOR AIR BAG SENSORS FAILURE MESSAGES. MOST RECENTLY FEBRUARY 2018 AND THE MESSAGES KEEP REPEATING. I HAVE BEEN TOLD THAT THEY HAVE REPLACED THE SEAT SENSORS AND WIRING HARNESSES SEVERAL TIMES THE LAST TIME THEY HAD MY TRUCK FOR 4 DAYS WITHOUT FURNISHING A LOAN OR RENTAL CAR. I'M A 100% DISABLED VETERAN AND USE A WHEELCHAIR THIS IS MY ONLY VEHICLE WITH A WHEELCHAIR LIFT INSTALLED TO LOAD, UNLOAD AND TRANSPORT MY WHEELCHAIR WHAT ARE MY OPTIONS?
Electrical system, Air bags, Seats, Feb 3, 2019
TOOK THE TRUCK IN FOR SERVICE ON AIR BAG LIGHT ISSUE TO THE DEALER, LAWTON CHRYSLER JEEP DODGE RAM'S TRUCK CENTER LOCATED AT 215 SE INTERSTATE DR., LAWTON, OK 73501. I WAS INFORMED BY AN EMPLOYEE THAT THE AIRBAG LIGHT WAS A COMMON ISSUE DUE TO A BAD DESIGN AND A CHEAP PLASTIC WIRING HARNESS LOCATED UNDER THE DRIVER SIDE SEAT. ANY SEAT ADJUSTMENTS, LOOSE OBJECTS ROLLING UNDER THE SEAT, OR EVEN A REAR PASSENGERS FOOT COULD POTENTIAL MAKE CONTACT WITH THE HARNESS IN A MANNER THAT BREAKS IT AND MAY TRIGGER THE AIRBAG LIGHT TO COME ON.. INTERSTATE DR. MARTIN OK 73501 I WAS INFORMED BY EMPLOYEE THAT THE AIRBAG LIGHT WAS A COMMON ISSUE DUE TO A BAD DESIGN IN THE CHEAP PLASTIC WIRING HARNESS LOCATED UNDER THE DRIVER SIDE SEAT IN THE SEAT THAT JUST MEANT LOOSE OBJECTS ROLLING UNDER THE SEAT OR EVEN A REAR PASSENGERS FOOT COULD POTENTIAL MAKE CONTACT WITH THE HARNESS IN A MANNER THAT BREAKS THE PLASTIC PART. THIS WOULD TRIGGER THE AIRBAG LIGHT. MY CONCERN IS, WILL THE AIRBAG FUNCTION PROPERLY IF I'M IN AN ACCIDENT? *DT DODGE ADMITTED IT WAS POOR DESIGN.*JB
Air bags, Oct 29, 2018
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MCKEVITT CHRYSLER DODGE JEEP RAM (2700 SHATTUCK AVE #100, BERKELEY, CA 94705, 510-848-2206) WHO DIAGNOSED THE VEHICLE AND INDICATED THAT THE AIR BAG HAD FAILED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,611. THE VIN NOT AVAILABLE.
Air bags, Oct 20, 2018, crash
2014 DODGE RAM 1500 BIG HORN CREW CAB WAS INVOLVED IN A FRONT END COLLISION, AND NONE OF THE AIRBAGS WENT OFF. THE TRUCK WAS IN MOTION ON A CITY STREET (25-30 MPH), IT BROAD SIDED ANOTHER VEHICLE, NO AIRBAGS DEPLOYED IN THE RAM WHEN THEY SHOULD HAVE. I FEEL THIS IS A SAFETY CONCERN.
Air bags, Sep 12, 2018
VEHICLE HAS HAD AND KEEPS HAVING THE AIRBAG INDICATOR LIGHT COME ON TO INCLUDE SERVICE AIR BAG SYSTEM LIGHT. THIS ISSUE HAS BEEN BROUGHT TO THE DEALERSHIP 4 REPETITIVE TIMES AND TO COME THIS WEEK A 5TH TIME. ON THE 4TH TIME THEY INSTALLED A NEW MODULE AND THE PROBLEM STILL PERSISTS/ WHICH THEY STATED WAS NOT COVERED UNDER WARRANTY SO HAD TO PAY $1500 IN REPAIRS. THEY ADVISED TO INSTALL A NEW BATTERY THE 3RD TIME AND DID NOT SOLVE THE ISSUE. THESE LIGHTS COME ON AT RANDOM TIMES, EITHER DRIVING OR STATIONARY.
Air bags, Seat belts, Aug 15, 2018
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE THE VEHICLE WAS PARKED AND THE REAR DRIVER'S SIDE DOOR WAS BEING CLOSED, THE FRONT DRIVER'S SIDE AND REAR SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING. THE FRONT DRIVER'S SEAT AIR BAG ALSO DEPLOYED. THE DRIVER SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. IN ADDITION, THE FRONT DRIVER AND PASSENGER SEAT BELTS FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO SCOGGIN DICKEY CHRYSLER DODGE JEEP (2483 TX-114, LEVELLAND, TX 79336, (806) 224-0266), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V460000 (SEAT BELTS, AIR BAGS) AND 17V302000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Air bags, Aug 8, 2018
MY SERVICE AIR BAG LIGHT COMES ON ALL THE TIME IT HAS BEEN SERVICED AT THE DEALERSHIP TWICE. I WAS TOLD WHEN I BOUGHT THE TRUCK THE LIGHT WAS FIXED. BUT STILL COMING ON.
Air bags, Jul 30, 2018
TAKATA RECALL - THE AIR BAG SENSOR LIGHT COMES ON INTERMITTENTLY WHEN THE VEHICLE IS RUNNING, WHETHER THE VEHICLE IS STATIONARY OR MOVING. I HAVE TAKEN THE VEHICLE TO THE LOCAL DODGE DEALERSHIP AND THEY TOLD ME IT WOULD BE A $120 DIAGNOSTIC FEE TO CHECK IT OUT. I HAVE READ NUMEROUS COMPLAINTS REGARDING THIS SAME ISSUE. I FEEL THAT IT SHOULD BE CHECKED AT NO CHARGE TO ME AS IT REPRESENTS A TRUE SAFETY HAZARD IF THE AIRBAGS DEPLOY, ESPECIALLY WHEN NOT INVOLVED IN AN ACCIDENT. THE CURRENT MILEAGE ON MY 2014 DODGE RAM IS 86000. I CANNOT FIND A RECALL FOR MY VEHICLE BUT THAT DOES NOT MEAN THAT THERE IS NOT A PROBLEM. THIS PROBLEM BEGAN APPROXIMATELY 3 WEEKS AGO.
Air bags, Structure, Other or unspecified, Jul 26, 2018
THE ASSIST HANDLE HAS A LEAK WHEN RAINS HARD. REMOVED TO SEE WHERE IT IS LEAKING AND THERE IS AN AIRBAG THERE. IT ALSO LEAKS ALL OVER THE FLOOR THAT CAN EVENTUALLY LEAD TO STRUCTURAL ISSUES
Air bags, Jul 18, 2018
AIR BAG SERVICE LIGHT KEEPS GOING ON AND OFF
Air bags, Jun 29, 2018, crash, fire
TAKATA INFLATORS : MY FIANCE WAS IN A TERRIBLE ACCIDENT WITH A HIT AND RUN AND HIS TRUCK IS TOTALED. IT WAS FRONT IMPACT AND THE AIR BAGS DID NOT INFLATE OR GO OFF- HIS HEAD HIT THE WINDSHIELD AND HE HAD TO GO TO THE ER FOR HEAD INJURIES.
Electrical system, Air bags, Seats, Jun 4, 2018
THE AIRBAG WARNING LIGHT KEEPS COMING ON AND OFF (ALONG WITH THE ACCOMPANYING "DING"). I THINK THERE IS A SHORT IN THE WIRING UNDER THE DRIVER'S SEAT. WHENEVER I GO OVER BIG BUMPS IT SEEMS TO CAUSE THE ISSUE MORE OFTEN.
Air bags, May 16, 2018
AIRBAG SYSTEM MESSAGE KEEPS COMING ON, MESSAGE KEEPS GOING ON AND OFF BUT NOW IS STAYING ON ALL THE TIME.