2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints
1,767 reports, newest first.
Fuel/propulsion system, Nov 7, 2018
UNABLE TO FILL GAS TANK WHEN PUMPING GAS PAID THE DEALERSHIP TO DIAGNOSE THE PROBLEM TO HAVE THEM SAY THE PART IS ON BACK ORDER TILL DEC AND THAT THIS SEEMS TO BE A MAJOR ISSUE . IT IS A MAJOR INCONVENIENCE WHEN TRYING TO GET GAS FOR THE VEHICLE CAUSE IT TAKES SO LONG TO FILL TANK AND NEED TO PUMP IT SO SLOW OR IT KICKS THE PUMP OFF.
Fuel/propulsion system, Nov 6, 2018
I WAS DRIVING AND THE WARNING LIGHT CAME ON FOR 50 MILES UNTIL EMPTY, IT WASN'T EMPTY I JUST FUELED UP THE DAY BEFORE, THEN THE CHECK ENGINE LIGHT CAME ON AND MY GAS GAUGE WENT TO EMPTY....THEN IT READ FUEL SENSOR SO I TOPPED IT OFF, IT TOOK 8 GALLONS...THE FUEL SENSOR LIGHT WENT OFF BUT THE CHECK ENGINE LIGHT STAYED ON......NOW THE GAUGES DON'T WORK AT ALL.....
Vehicle speed control, Nov 5, 2018
CRUISE CONTROL DOES NOT TURN ON WHEN DEPRESSED AND WHEN IT DOES THE CANCEL SWITCH DOES NOT DISENGAGE. TOLD THE SCCM AND SPEED CONTROL SWITCH IS RUSTING AND THERE IS S HIGH VOLTAGE RESISTANCE ISSUE BETWEEN THE TWO CONNECTIONS. ALSO THAT THIS COULD DEPLOY THE AIR BAG WITHOUT A COLLISION
Parking brake, Nov 2, 2018
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE EMERGENCY BRAKE FAILED TO FUNCTION PROPERLY WHEN THE VEHICLE WAS PARKED ON A HILL OR INCLINE. THE CONTACT HAD TO APPLY FORCE TO ENGAGE THE EMERGENCY BRAKE WITHOUT KNOWING IF THE VEHICLE WOULD ROLL AWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Steering, Nov 1, 2018
ELECTRIC POWER STEERING FAILURE WHEN COLD. ONCE VEHICLE WARMS UP IT WILL WORK. AFRAID THE STEERING WILL FAIL WHILE DRIVING. KNOWN PROBLEM BY DODGE AND CHRYSLER. 2015 RAMS HAVE BEEN RECALLED FOR SAME ISSUE I UNDERSTAND. CAN'T UNDERSTAND WHY 2014 IS NOT INCLUDED. THANKS FOR YOUR ASSISTANCE WITH THIS SERIOUS SAFETY ISSUE.
Air bags, Oct 29, 2018
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MCKEVITT CHRYSLER DODGE JEEP RAM (2700 SHATTUCK AVE #100, BERKELEY, CA 94705, 510-848-2206) WHO DIAGNOSED THE VEHICLE AND INDICATED THAT THE AIR BAG HAD FAILED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,611. THE VIN NOT AVAILABLE.
Electrical system, Oct 29, 2018
ON THE PUSH BUTTON START WHENEVER YOU CLOSE A DOOR AN ALARM GOES OFF STATING CAN'T FIND KEY FOB. JUST PUT A NEW BATTERY IN KEY FOB AND IT STILL DOES IT. WHEN THAT HAPPENS WILL NOT START AND WHEN RUNNING THE ALARM STILL GOES OFF IF A DOOR IS CLOSED, SO YOU HAVE TO TURN OFF ENGINE AND USE MANUAL OVER RIDE TO START AGAIN
Engine, Oct 22, 2018, fire
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING 35 MPH, THE VEHICLE DECELERATED AND AN ABNORMAL ODOR WAS DETECTED. THE VEHICLE STALLED, BUT WAS ABLE TO BE RESTARTED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, OPENED THE HOOD, AND SAW FLAMES COMING FROM THE BACK OF THE ENGINE. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Air bags, Oct 20, 2018, crash
2014 DODGE RAM 1500 BIG HORN CREW CAB WAS INVOLVED IN A FRONT END COLLISION, AND NONE OF THE AIRBAGS WENT OFF. THE TRUCK WAS IN MOTION ON A CITY STREET (25-30 MPH), IT BROAD SIDED ANOTHER VEHICLE, NO AIRBAGS DEPLOYED IN THE RAM WHEN THEY SHOULD HAVE. I FEEL THIS IS A SAFETY CONCERN.
Engine, Oct 19, 2018
ENGINE TROUBLE: TOP END DAMAGE TO LIFTERS/CAMSHAFT. I REPLACED THE ENTIRE ENGINE
Exterior lighting, Oct 18, 2018
MY DRIVER SIDE HEADLIGHT WILL COLLECT SIGNIFICANT WATER INSIDE HE ASSEMBLY. IT WILL FOG OVER SO BAD THAT THE EFFECTIVENESS OF THE HEADLIGHT IS SERIOUSLY DIMINISHED. THIS CAUSES POOR NIGHT VISION. THIS IS A SAFETY HAZARDS. OTHER ONCOMING DRIVERS WILL FLASH ME THINKING I HAVE MY HIGH RAMS ON. VISIBILITY ON THE DRIVERS SIDE IS SEVERELY IMPEDED. I HAVE REMOVED THE ASSEMBLY AND POURED OUT 1/2 CUP OF WATER FROM THE VENT OPENING.
Electrical system, Vehicle speed control, Oct 17, 2018
LONG CRANK TIMES BEFORE STARTING STARVED OF FUEL LIKE IT IS OUT AM TOLD IT WILL COST AROUND $1000 TO FIX IT TIMP .A RELAY FOR THE FUEL PUMP.ALSO HAVE ISSUE WITH CRUISE ALREADY REPLACED IT ONLY 60000 MILES ON THE VEHICLE.
Engine, Oct 12, 2018
IN 3 YEARS THE CHECK ENGINE LIGHT AND SERVICE ELECTRONIC THROTTLE INDICATOR HAVE CAME ON AT LEAST 14 TIMES. WHEN THIS HAPPENS THE TRUCK GOES INTO LIMP MODE AND WILL NOT ACCELERATE. EACH TIME THE DEALERSHIPS WHO REPRESENT RAM PRODUCTS HAVE PERFORMED DIFFERENT WORK AND SAID IT WAS FIXED. THEY HAVE FLASHED THE SOFTWARE, CHANGED TURBO PRESSURE SWITCH, PERFORMED MANUAL REGEN ON EXHAUST SYSTEM, CHANGED AIR FILTER, CHANGED THE TURBO TWICE, CHANGED THE FUEL FILTERS, TIGHTENED HOSES AND NOTHING STOPS THE PROBLEM FROM RETURNING. I AM REPORTING THIS BECAUSE IT IS A VERY DANGEROUS AND IS HAPPENING ON THOUSANDS OF RAM 1500 ECODIESEL PICKUPS. UNTIL NOW IT WAS JUST AN INCONVIENANCE BUT THE LAST TIME IT HAPPENED I WAS TURNING ONTO A HIGHWAY WHEN IT WENT INTO LIMP MODE AND ALMOST GOT RAN OVER BY A LOGGING TRUCK. HAD THE LOG TRUCK BEEN LOADED WITH LOGS I PROBABLY WOULD BE DEAD BECAUSE THERE IS NO WAY HE COULD HAVE AVOIDED A COLLISION IF HE WERE LOADED. I TOOK THE TRUCK STRAIGHT TO A RAM DEALERSHIP AND THEY HAVE HAD IT FOR OVER A MONTH TRYING TO FIGURE OUT THE PROBLEM. IT SHOULD BE ILLEGAL FOR CHRYSLER TO SELL $50,000.00 TRUCKS THAT CAN'T BE FIXED AND ARE GOING TO GET PEOPLE KILLED.
Suspension, Oct 4, 2018
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WHEEL BEARING FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO BOERNE DODGE CHRYSLER JEEP RAM (30300 I-10, BOERNE, TX 78006, (830) 443-9153 AND (830) 443-9432) WHO REPLACED THE FRONT PASSENGER WHEEL BEARING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 159,389.
Structure, Latches/locks/linkages, Oct 4, 2018
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE OPERATING THE VEHICLE, THE TAILGATE DOOR WOULD ERRONEOUSLY OPEN. THE FAILURE WOULD OCCUR AFTER THE DOORS HAD BEEN UNLOCKED USING THE KEY FOB. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BEAVER COUNTY DODGE, 2761 CONSTITUTION BLVD, BEAVER FALLS, PA) WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Engine, Sep 26, 2018, fire
CATASTROPHIC ENGINE FAILURE. AT HIGHWAY SPEED THE ENGINE FAILED WITHOUT WARNING. IT THREW A ROD THROUGH THE ENGINE BLOCK RESULTING INSTANT LOSS OF POWER. HOT OIL BEING BLOWN OUT OF THE HOLE AND ALL OVER THE ENGINE AND ONTO THE TURBO AND EXHAUST, RESULTED IN A UNDER-HOOD FIRE.
Fuel/propulsion system, Sep 25, 2018
I HAVE 2 ISSUES TO REPORT ON THIS VEHICLE 1) THE TRUCK HAS LEFT US STRANDED TWICE AND REQUIRED A RIDE ON A ROLL BACK (WHO KNEW A LITTLE 1/2 TON PICKUP IS TOO BIG FOR MOST TOW TRUCKS). IN BOTH CASES WE HAD STOPPED AT A TRAFFIC LIGHT ON A SLIGHT INCLINE OR DECLINE. THEN WHEN THE LIGHT TURNED WE MADE A RIGHT OR LEFT TURN INTO A DECLINE OR INCLINE AND STALLED OUT. THE FIRST TIME IT HAPPENED I THOUGHT IT WAS A CLOGGED FUEL FILTER, BUT DIDN'T THINK TO TRY PRIMING THE FUEL SYSTEM AND RESTARTING BEFORE REPLACING THE FILTER. THE NEXT TIME IT HAPPENED APPROXIMATELY 1000 MILES LATER I POURED 5 GALLONS OF DIESEL IN, PRIMED THE FUEL SYSTEM AND IT RESTARTED. I THEN FILLED THE TANK AND REALIZED THAT THERE WAS ABOUT 5 GALLONS LEFT WHEN IT STALLED. THIS CAUSED ME TO BELIEVE THAT THE FUEL WAS SLOSHING AROUND THE PUMP IN SCENARIOS AS DESCRIBED. WE LATER REALIZED THAT THE FUEL GAUGE DOES NOT DROP BELOW A 1/4 TANK AND NO LOW FUEL LIGHTS APPEAR. THE TRUCK WAS LATER DIAGNOSED AS HAVING A FAULTING FUEL SENDING UNIT. 2) THE SECOND ISSUE IS AT 51K MILES WE HAD A MAJOR DEF EMISSION SYSTEM FAILURE. THE FIRST EVENT PROVIDED 500 MILES OF WARNING BEFORE THE TRUCK WOULD NOT RESTART. IT COST $2855 TO REPLACE A FAULT DEF TANK/SENSOR. THE SECOND TIME ONLY 1000 MILES LATER WE ONLY HAD 200 MILES WARNING AND COST $716 TO REPLACE A NOX SENSOR AND MODULE. IN BOTH CASES WE DROVE THE TRK TO A DEALER, BUT BOTH DEALERSHIPS REFUSED TO COVER IT UNDER THE 96MONTH/80,000 MILE "MAJOR EMISSION COMP WARRANTY." I'VE HAVE REPORTED BOTH ISSUE TO FCA VIA THEIR WEBSITE. NHTAS/ODI HAS MY PERMISSION TO RELEASE MY NAME AND CONTACT INFORMATION TO FCA TO DISCUSS SPECIFICS OF THIS ISSUE.
Steering, Sep 25, 2018
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING 50 MPH, THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL TO THE RIGHT, BUT IT SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NEWARK CHRYSLER JEEP DODGE RAM (244 E CLEVELAND AVE, NEWARK, DE 19711, (800)-653-0535) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 70,000.
Air bags, Sep 12, 2018
VEHICLE HAS HAD AND KEEPS HAVING THE AIRBAG INDICATOR LIGHT COME ON TO INCLUDE SERVICE AIR BAG SYSTEM LIGHT. THIS ISSUE HAS BEEN BROUGHT TO THE DEALERSHIP 4 REPETITIVE TIMES AND TO COME THIS WEEK A 5TH TIME. ON THE 4TH TIME THEY INSTALLED A NEW MODULE AND THE PROBLEM STILL PERSISTS/ WHICH THEY STATED WAS NOT COVERED UNDER WARRANTY SO HAD TO PAY $1500 IN REPAIRS. THEY ADVISED TO INSTALL A NEW BATTERY THE 3RD TIME AND DID NOT SOLVE THE ISSUE. THESE LIGHTS COME ON AT RANDOM TIMES, EITHER DRIVING OR STATIONARY.
Power train, Engine, Sep 12, 2018
2014 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 18V-332. *LD *JS
Power train, Sep 5, 2018
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING APPROXIMATELY 10 MPH, THE TRANSMISSION DID NOT CHANGE GEARS AND DID NOT SHIFT IN THE UPWARD POSITION. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED TWO OTHER TIMES IN ONE MONTH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS THEN TAKEN TO JANSSEN CHRYSLER/JEEP/DODGE/RAM (3101 S JEFFERS STREET, NORTH PLATTE, NE 69101) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,441. *TR
Other or unspecified, Aug 31, 2018
THE TRUCK WAS RUNNING AND SITTING STILL I WAS IN A LINE OF CARS. I PUT THE TRUCK IN DRIVE FROM PARK AND IT STARTED GOING IN REVERSE WHILE THE ENGINE IS REVVING I HAD TO USE BOTH FEET ON THE BRAKE PEDAL TO GET IT STOPPED AND IT CONTINUED TO TRY AND GO IN REVERSE. I FINALLY GOT THE TRUCK IN PARK AND LET THE ENGINE STOP REVVING. I THEN TRIED TO PUT IT IN DRIVE AND COULDN'T GET IT TO SHIFT. HAD TO TURN THE ENGINE OFF AND BACK ON AGAIN TO GET IT TO GO IN DRIVE. IT IS UNKNOWN WHAT CAUSED THIS AND I DO NOT KNOW WHAT THE CAUSE COULD HAVE BEEN. IT WAS A VERY UNSAFE SITUATION SINCE THERE WAS A CAR IN FRONT AND A CAR BEHIND THE TRUCK WHEN THIS HAPPENED. THERE WAS NO ACCIDENT THANKFULLY. THERE HAVE BEEN MULTIPLE ISSUES WITH THIS TRUCK AS FAR AS LIGHTS COMING ON AND OFF WHEN IT IS SETTING IN THE DRIVEWAY NO KEYS IN IT AND NO ONE TOUCHING IT. IT WILL HONK AND THE DOORS WILL LOCK AND UNLOCK REALLY FAST AGAIN WITH NO ONE NEAR IT AND THE KEYS HANGING UP. THE TRUCK HAS BEEN TO MULTIPLE DEALERSHIPS AND NO ONE CAN FIND ANYTHING WRONG WITH IT. IT HAS HAD ALL 12 RECALLS FIXED.
Power train, Aug 31, 2018, crash
A DRIVER AND PASSENGER STOPPED NEAR AN EXIT GATE. THE GATE IS OLD AND TAKES TWO PEOPLE TO CLOSE AND LOCK. AFTER THE DRIVER STOPPED, THE VEHICLE WAS PLACE IN "PARK" BUT LEFT RUNNING, AND THE DRVIER GOT OUT OF THE VEHICLE TO ASSIST IN CLOSING THE GATE. AFTER CLOSING THE GATE, THEY TURNED AROUND AND SAW THE VEHICLE MOVING, IT ROLLED DOWN AN APPROXIMATELY 10 FOOT EMBANKMENT AND ROLLED ABOUT 50 FEET HITTING A PIPE RAIL FENCE WENT OVER THE FENCE AND LANDED 10 FEET DOWN PAST THE PIPE RAIL AND STOPPED ON TOP OF LARGE RIP-RAP. THE VEHICLE WAS NOT DRIVABLE. THIS THE SECOND TIME THIS VEHICLE HAS ROLLED WHILE IN 'PARK' WITHIN THE PAST ELEVEN DAYS.
Other or unspecified, Aug 27, 2018
MY DEF GAUGE IS NOT WORKING. THE DEF TANK IS FULL BUT THE GAUGE SAYS MY TRUCK WILL NOT RESTART IN 100 MILES. I HAVE TAKEN TO THE DEALER AND IT WILL COST OVER $3500 TO FIX THIS. THIS IS THE SECOND TIME MY DEF SYSTEM HAS NOT WORKED ON THIS TRUCK AND I HAVE HAD TO HAVE IT REPLACED.
Air bags, Seat belts, Aug 15, 2018
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE THE VEHICLE WAS PARKED AND THE REAR DRIVER'S SIDE DOOR WAS BEING CLOSED, THE FRONT DRIVER'S SIDE AND REAR SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING. THE FRONT DRIVER'S SEAT AIR BAG ALSO DEPLOYED. THE DRIVER SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. IN ADDITION, THE FRONT DRIVER AND PASSENGER SEAT BELTS FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO SCOGGIN DICKEY CHRYSLER DODGE JEEP (2483 TX-114, LEVELLAND, TX 79336, (806) 224-0266), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V460000 (SEAT BELTS, AIR BAGS) AND 17V302000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.