2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints
1,767 reports, newest first.
Steering, Vehicle speed control, Aug 7, 2017, crash
2014 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO VEHICLE UNINTENDED ACCELERATION AND STEERING WHEEL WIRE HARNESS RECALL REPAIRS. *SMD THE CONSUMER STATED THE VEHICLE ACCELERATED AND CRASHED INTO 3 VEHICLES. UPDATED 08/7/2017*JS
Power train, Electrical system, Vehicle speed control, Aug 5, 2017
MY TRUCKS 'SERVICE ELECTRONIC THROTTLE CONTROL' LIGHT (LIGHTNING BOLT) COMES ON BOTH WHEN STARTING MY VEHICLE AND WHEN DRIVING MY VEHICLE. WHEN IT COMES ON WHEN I TRY TO START THE TRUCK, IT WONT CHANGE OUT OF THE GEAR IT IS IN (IE I CANT GO FASTER THAN 15-18MPH). IT SOMETIMES GOES OFF IF I TURN THE ENGINE ON AND OFF MULTIPLE TIMES. THE MORE DANGEROUS TIMING OF IT IS WHEN THE LIGHT COMES ON WHILE I'M DRIVING.THIS EITHER CAUSES ME TO DOWNSHIFT INTO A LOWER GEAR WHICH THROWS ME FORWARD AND REVS THE ENGINE IN EXCESS OF 3000RPM, OR WHILE I AM STOPPED, THE RPMS CLIMB WITHOUT ANY FOOT ON THE ACCELERATOR. IF I TAKE MY FOOT OFF THE BRAKE WHILE THIS HAPPENS, I ACCELERATE FORWARD EITHER UP TO 18MPH OR 30MPH DEPENDING WHICH GEAR IT IS 'STUCK' IN. I HAVE TAKEN IT TO ONE LOCAL RAM DEALER 6 TIMES REPORTING THE SAME ISSUE. THE DID FLASH UPDATES, REPLACED ACCELERATOR PEDAL SENSOR, BRAKE SENSOR, REPAIRED CONNECTOR FOR THE ACCELERATOR PEDAL SENSOR, AND REPLACED THROTTLE BODY (ALL OF WHICH AT THE TIME, THEY SAID EACH INDIVIDUAL COMPONENT WAS THE ROOT OF THE PROBLEM). I HAVE TAKEN IT TO ANOTHER LOCAL RAM DEALER, AND THEY ATTEMPTED TO FIX IT WITH 4 AND A HALF HOURS OF DIAGNOSTIC TIME. THEY REPLACED THE THROTTLE BODY AND REPLACED A CABLE/CONNECTOR AND LOW AND BEHOLD, THE PROBLEM STILL EXISTS. THIS IS VERY DANGEROUS FOR SO, SO MANY REASONS. I NOTE THAT NOT ONLY THE CHECK ENGINE LIGHT HAVE COME ON, BUT THE TRACTION CONTROL LIGHT, ABS LIGHT, SERVICE 4WD LIGHT, ! TEMP LIGHT, CHECK BRAKE LIGHT, AND OF COURSE THE SERVICE ELECTRONIC THROTTLE CONTROL LIGHT.
Power train, Equipment, Aug 3, 2017, crash
2014 RAN 1500 TRADESMAN BLACKED OUT EDITION. AFTER STOPPING THE VEHICLE AND PUTTING IN PARK TO CHECK OTHER CONCERNS WHEN RUNNING 40MPH THE TRUCK SHAKES AND SOUNDS LIKE MISFIRE, AFTER STEPPING OUT OF TRUCK IT BEGAN TO ROLL BACKWARDS AND PUSHED ME DOWN. AFTER GETTING BACK UP THE TRUCK CONTINUED TO ROLL DOWN THE HILL AND RAN OVER MY ANKLE AND FOOT. BEFORE CRASHING INTO A CONCRETE WALL. SINCE THEN I HAVE USED THE EMERGENCY BRAKE WHEN PARKING AND THE TRUCK WAS REPAIRED BY INSURANCE. 8,000 DOLLARS OF DAMAGE TO THE TRUCK AND MY RIGHT FOOT IS STILL HEALING AFTER 2 MONTHS. DASH SHOWED TRUCK IN PARK AND LEVER WAS COMPLETELY UP. THIS IS THE 2ND TIME IT HAPPENED, AND I GOT LUCKY THE TRUCK DIDN'T RUN OVER MY CHEST OR HEAD. THE FIRST TIME THE TRUCK DIDN'T STAY IN PARK WAS PROBABLY ABOUT 7 MONTHS AGO, I PLACED TRUCK IN PARK AND BEGAN TO GET OUT WHEN THE TRUCK WAS STILL ROLLING FORWARD. I HAD TO PUSH ON BRAKES AND REMOVE FROM PARK AND PUT BACK INTO PARK FOR IT TO WORK. INTERMITTENT PARK POSITION IS A VERY BAD THING TO BE INTERMITTENT.
Vehicle speed control, Service brakes, Jul 27, 2017, crash
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE PULLING INTO A PARKING LOT WITH THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD, THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE DRIVER PLACED THE GEAR SHIFTER INTO REVERSE AND THE VEHICLE ACCELERATED AT A HIGH SPEED WITHOUT WARNING. THE CONTACT ATTEMPTED TO STOP THE VEHICLE WHILE DEPRESSING THE BRAKE PEDAL. THE VEHICLE FAILED TO STOP. AS A RESULT, THE REAR BUMPER STRUCK A CONCRETE WALL IN THE PARKING LOT. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO ABRA BODY SHOP IN FOREST LAKE, MN. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. UPDATED 10/24/17*LJ THE CONSUMER STATED THE PASSENGER SUFFERED A CONCUSSION AND BRUISING. *JS
Wheels, Jul 26, 2017
WAS DRIVING MY 2014 RAM TRUCK DOWN THE ON RAMP TO RT 104 WHEN THE REAR TIRE EXPLODED. IT WAS A GOODYEAR WRANGLER P275 / 60R20 WITH APPROX 20K MILES ON THEM.ALWAYS ROTATED ON EACH OIL CHANGE. LUCKY I WAS NOT UP TO SPEED WHEN IT BLEW. I HAVE ENCLOSED A PICTURE WHICH SHOWS THE DAMAGE AROUND THE OUTER SIDE WALL FROM THE EXPLOSION.
Service brakes, Jul 25, 2017
I AM FILING A SAFETY COMPLAINT FOR COMPLETE BRAKE FAILURE ON A 2014 RAM 1500. THIS FAILURE IS A LOW BRAKE PEDAL CONDITION WITH TOTAL LOSS OF BRAKES. THIS IS AN INTERMITTENT CONDITION AT 5-50 MPH . THE VEHICLE WAS PURCHASED NEW IN SEPTEMBER 2014, THE FIRST FAILURE WAS FOUND IN MAY 2017 AT 56,000 MILES, THIS IS A ONE OWNER VEHICLE. THE VEHICLE WAS REPAIRED AT THE RAM DEALER, HENRY BROWN AUTOMOTIVE GROUP, IN CASA GRANDE ARIZONA. THE RAM DEALER DETERMINED THE BRAKE FAILURE WAS CAUSED BY A FAULTY BRAKE BOOSTER AND MASTER CYLINDER. THE INSTALLATION OF A NEW BRAKE BOOSTER AND MASTER CYLINDER RESOLVED THE PROBLEM. NO SAFETY RECALL HAS BEEN ISSUED THROUGH RAM.
Power train, Electrical system, Jul 25, 2017
SHIFTER KNOB HAS SLIPPED OR CHANGED GEARS WHILE MOVING OR STANDING IDLE. OTHER TIMES IT WILL NOT SHIFT INTO ANY GEAR IE: REVERSE. ALSO DASH LIGHTS FLICKER AT TIMES, AND AT TIMES WILL NOT TURN OFF PARKING LIGHTS KILLING THE BATTERY. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST 2 MONTHS.
Power train, Jul 25, 2017, crash
STARTING TO BACK OUT OF MY DRIVEWAY, I STOPPED AND THOUGHT I HAD SHIFTED THE ROTARY AUTOMATIC TRANSMISSION KNOB TO THE PARK POSITION TO GO INTO THE HOUSE AND RETRIEVE AN ITEM BEFORE CONTINUING. APPARENTLY, I DID NOT GET THE KNOB CORRECTLY IN TEH PARK POSITION, AS I STARTED EXITING THE VEHICLE WITH THE DOOR OPEN, THE TRANSMISSION WAS STILL IN REVERSE AND STARTED ROLLING BACKWARD. I RE-ENTERED THE VEHICLE TO APPLY THE BRAKE, BUT NOT UNTIL THE OPENED TRUCK DOOR HAD COLLIDED WITH MY GARAGE WALL, CAUSING DAMAGE TO THE TRUCK DOOR AND THE GARAGE WALL. I FELT FORTUNATE THAT I WAS NOT PINNED BETWEEN THE DOOR AND THE GARAGE WALL BEFORE I WAS ABLE TO GET BACK IN THE VEHICLE. THE KNOB SHIFT CONTROL IS NOT VERY INTUITIVE AND I BELIEVE CAN LEAD MORE FREQUENTLY TO DRIVER ERROR. IT WAS ALSO SURPRISING TO ME HOW MUCH ACCELERATION AND FORCE OCCURRED WITHOUT APPLYING ANY PRESSURE TO THE GAS PEDAL.
Engine and engine cooling, Jul 24, 2017
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NW HILLS CHRYSLER WHERE IT WAS DIAGNOSED THAT THE EMISSION HOSE ABOVE THE FUEL TANK WAS DAMAGED DUE TO A MOUSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,200.
Air bags, Seat belts, Jul 20, 2017, crash
TL* THE CONTACT OWNED A 2014 RAM 1500. WHILE DRIVING 65 MPH IN THE RAIN, THE VEHICLE HYDROPLANED AND CRASHED INTO A WALL. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS UNLATCHED. A POLICE REPORT WAS FILED. THE DRIVER, FRONT PASSENGER, AND TWO MINOR ADOLESCENT PASSENGERS IN THE REAR SEAT RECEIVED MEDICAL ATTENTION. THE DRIVER SUSTAINED A RUPTURED NUMBER THREE LUMBAR (THAT REQUIRED SURGERY AND FOUR RODS). THE FRONT PASSENGER SUSTAINED BRUISING, MINOR CUTS, SCRAPES TO BOTH KNEES, AND SORENESS TO THE LOWER BACK (THAT REQUIRED X RAY'S, BUT NO FINDINGS). A NINE YEAR OLD CHILD SUSTAINED BRUISING TO THE RIGHT SIDE FROM THE WAIST TO THE SHOULDER, AND THE LEFT SIDE COLLAR BONE WAS BROKEN. A SIX YEAR OLD CHILD SUSTAINED BRUISING ACROSS THE WAIST AND STOMACH FROM THE SEAT BELT. THE VEHICLE WAS TOWED TO BUCK'S TOWING (3540 HWY 16 E SUITE 1 SHARPSBURG, GA 30277, 678-301-9332). THE INSURANCE COMPANY DEEMED THE VEHICLE DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS, SEAT BELTS) ON JUNE 30, 2017. THE MANUFACTURER WAS CONTACTED ON JUNE 26, 2017 AND STATED THAT THE NOTIFICATION SHOULD ARRIVE IN THE MAIL SOON. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.
Latches/locks/linkages, Jul 12, 2017
TL* THE CONTACT OWNS A 2014 RAM 1500 EQUIPPED WITH AN ELECTRONIC TAILGATE LOCK. ON SEVERAL OCCASIONS, THE LIFTGATE OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO MIKE TOLER CHRYSLER DODGE JEEP RAM FIAT (LOCATED AT 5340 US-70, MOREHEAD CITY, NC 28557, (252) 247-2003), BUT THE DEALER REFUSED TO DIAGNOSE THE ISSUE. THE CONTACT WAS CONCERNED THAT SOMEONE COULD BE INJURED BY DEBRIS FALLING OUT OF THE TRUCK BED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 09/06/17*LJ *CN
Air bags, Seat belts, Jul 7, 2017, crash
I WAS A PASSENGER AN DRIVER SWERVED OFF THE ROAD TO AVOID HITTING HEARD OF BURRO'S IN NV. HIT HEAD ON TREE NO AIRBAGS DEPLOYED THOUGH LOCAL DODGE DEALERSHIP SAID THEY HAD BEEN REPLACED, SEATBELTS FAILED AS WELL NOW I SUFFERING FROM BROKEN RIGHT KBEE BRUSED UP LEFT KNEE HIT KNEE'S ELBOWS AN MY HEAD WAS SWONG FORWARD AT AN ABRUPT STOP HIT AT 50MPH. WENT TO HOSPITAL THE RECOMMENDED BONE SPECIALIST THEY ARE GOING TO DO MRI BUT ONLY ON RIGHT KNEE WELL MY HANDS ARE NUMB AN THOUGH I KEEP COMPLAINING NO ONE IS LISTENING NO ONE IF RECOMMENDNG A DOCTOR. THE LOCAL DEALERSHIP HERE IN PAHRUMP NV ARE CROOKS THEY KEEP TRUCK 5 HOURS WE GET IT BACK WITH 48 NEW MINLES ON IT THEY DENTED HOOD TWICE. AN AT THIS POINT I WOULD LIKE VEHICLE INSPECTED THAT THE AIRBAGS WERE EVER EVEN REPLACED IN 2016 AT THIS POINT WITH FAILER TO DEPLOY AT HEAD ON 50MPH I HIGHLY DOUBT THEY REPLACED ANY RECALKED PARTS JUST RECIEVED THE SEATBELT RECALL ON 7/6/2017 AN I'M SURE THAT IS LATE ON THEIR PART TO EVEN NOTIFY US. VEHICLE WAS IN MOTION WHEN WE HIT RIGHT SIDE FRONT AN LEFT SIDE OF VEHICLE. EVERYTHING HAS TO BE REPLACED EXCEPT TAIL GATE OR THE CAB DOIS TIRERS RIMS AN EVERYTHING ELSE MUST BE REPLACED.
Fuel/propulsion system, Jul 6, 2017
CHECK ENGINE LIGHT ON WITH FUEL SYSTEM ERROR WARNING. HAD TO REPLACE FULE PUMP ASSEMBLY.
Air bags, Seat belts, Jul 5, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (SEAT BELTS, AIR BAGS), 15V459000 (AIR BAGS), 15V534000 (AIR BAGS), AND 17V302000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BERNE DODGE IN BERNE, TEXAS) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT ALSO STATED THAT THE MANUFACTURER DID NOT PROVIDE A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Structure, Jul 5, 2017
TL* THE CONTACT OWNS A 2014 RAM 1500. UPON INSPECTING THE BED FLOOR OF THE TAILGATE AREA, THERE WERE SEVERAL SEPARATED SEAMS IN THE BED PANELS. THE CAUSE OF THE SEPARATIONS WAS NOT DIAGNOSED. THE LOCAL DEALER (C.H. GOSS OF SOUTH BURLINGTON, VERMONT) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000.
Power train, Jul 4, 2017
I HAVE A 2014 RAM 1500 REG. CAB 2 WHL. DRIVE WITH ONLY 8,300 MILES, ONCE AND AWHILE WHEN I DRIVE MY TRUCK WHEN I PUT IT IN PARK AND SHUT OFF MY TRUCK I CANT GET MY KEY OUT IT ONLY GOES TO ACCESSORIES, I HAVE TO RESTART THE TRUCK PUT IT BACK IN DRIVE THEN BACK IN PARK SHUT THE TRUCK OFF TO PULL OUT MY KEY...THIS HAS HAPPENED 15 + TIMES.....I AM SURE IF MY TRUCK WAS ON SMALL INCLINE IT WOULD ROLL....LOOKING FOR A RECALL ON THIS BUT NOTHING....ANYBODY ELSE HAVE THIS PROBLEM THANK YOU
Suspension, Jun 28, 2017
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE THE VEHICLE WAS AT A SHOP FOR AN OIL CHANGE, AN INDEPENDENT MECHANIC NOTICED THAT THE BALL JOINT WAS FAULTY AND NEEDED TO BE REPLACED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS CONTACTED (FRANKLIN CHRYSLER/DODGE IN FARMINGTON, MAINE) AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT HE DID NOT RECEIVE THE RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS). THE FAILURE MILEAGE WAS 32,000. PARTS DISTRIBUTION DISCONNECT.
Air bags, Seat belts, Jun 26, 2017, crash
TL* THE CONTACT OWNED A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A WALL. THE CONTACT STATED THAT THE SEAT BELTS IN THE FRONT AND REAR OF THE VEHICLE FAILED TO RETRACT. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE PASSENGER SUSTAINED MAJOR INJURIES TO HER BACK. THE CONTACT ALSO STATED THAT THE 2 CHILDREN SEATED IN THE REAR OF THE VEHICLE SUSTAINED EXTREME BRUISING ON THE TORSO. MEDICAL ATTENTION WAS REQUIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, THEY INFORMED THE CONTACT THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS), AND THEY WHERE MAILING OUT THE RECALL PAPERWORK. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE.
Engine, Jun 24, 2017
MY RAM 1500 WILL H THE 5.7 HEMINGWAY V8 HA AN EXAUST LEAK AT THE EXAUST MANIFOLD APPARENTLY DUE TO A BROKEN MANIFOLD MOUNTING BOLT. IT MAKES A TICKING NOISE WHEN THE ENGINE IS COLD AND THEN SUBSIDES WHEN WARMED UP. I WAS CONCERNED THAT CARBON MONOXIDE MAY BE TAKEN IN BY THE CABIN VENTILATION SYSTEM AND EXPOSE THE OCCUPANTS TO THIS GAS. RESEARCH ON THE INTERNET REVEALS MANY PEOPL HAVE HAD THIS PROBLEM AND HAVE BEEN TOLD BY RAM DEALERS THAT A SAFETY RECALL WOULD BE FORCE HCOMMING.
Air bags, Jun 23, 2017, crash
WHILE IN MOTION ON A HIGHWAY DURING A RAINSTORM, VEHICLE HYDROPLANED RESULTING IN A ROLLOVER INTO THE MEDIAN. VEHICLE ROLLED OVER 3-4 TIMES. NONE OF THE AIRBAGS DEPLOYED. DRIVER RECEIVED BROKEN RIB AND PAIN ON LEFT SIDE OF BODY, ANXIETY/DEPRESSION. PASSENGER HIT HEAD ON WINDOW FRAME, HEADACHE, PAIN TO RIGHT SIDE UNDER RIBS AND IN BACK BELOW RIBS, ANXIETY/TROUBLE SLEEPING.
Other or unspecified, Jun 19, 2017
PARKED AT EAGLE MOUNTAIN LAKE BOAT DOCK TO LOAD MY BASS BOAT. PUT THE TRUCK IN PARK AND GOT OUT TO LOAD MY BASS BOAT AND THE TRUCK ROLLED INTO THE LAKE,COMPLETELY SUBMERGED IN THE WATER.. HAVE HEARD ABOUT THE COUNTLESS DODGE ROLLAWAY COMPLAINTS BUT THIS IS UNBELIEVABLE.. HOW MANY MORE VEHICLES OWNERS HAVE TO EXPERIENCE THIS EXTENSIVE INSURANCE CLAIMS BEFORE A REAL INVESTIGATION OCCURS THESE ROTARY SHIFT KNOBS ON THE DASH... THEY HAVE AN INHERENT PROBLEM.
Air bags, Jun 15, 2017
PRIMARY COMPLIANT IS THAT AIRBAG SENSOR INDICATED THAT THE AIRBAG IS NOT FUNCTIONING PROPERLY. TECHNICIAN NOTES: AIRBAG LIGHT IS ON; BE BODY ELECTRICAL CONCERN. FOUND CODE B0028-13 AND FOUND OPEN CIRCUIT ON SEAT BACK AIRBAG HARNESS DURING WIGGLE TEST, REPLACE HARNESS TO CORRECT CONCERN. AFTER REPAIRS CODE WENT STORED AND CLEARED. NOW, I JUST PURCHASED THIS VEHICLE NEW FROM GRAPEVINE DODGE CHRYSLER JEEP JANUARY 2015, THIS VEHICLE IS ON A REGULAR MAINTENANCE PLAN AND HAS NOT BEEN INVOLVED IN ANY MAJOR ACCIDENTS. THEREFORE, IF THE WIRING IS FOUND FAULTY I BELIEVE THIS IS A MANUFACTURES PROBLEM. TOTAL OUT OF POCKET COST TOTALED $350.17 PLUS TAX. I REACHED OUT TO CHRYSLER CARE AND SUBMITTED DOCUMENTATION AND RECEIPT FOR REIMBURSEMENT AND I HAVE BEEN INFORMED THAT AIRBAGS ARE NOT COVERED BY WARRANTY. CONCERNED THAT MANUFACTURE RECEIVED INFORMATION STATING AIRBAG NOT FUNCTIONING AND THEY ARE NOT TAKING RESPONSIBILITY TO REPAIR AND CORRECT.
Steering, Electronic stability control (ESC), Jun 7, 2017
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. PRIOR TO THE FAILURE, THE STEERING ABILITY WAS STIFF AND VERY HESITANT. THE VEHICLE WAS TAKEN TO THE DEALER (FRIENDLY DODGE CHRYSLER JEEP LOCATED AT 2499 STATE ROUTE 14A, PENN YAN, NY 14527) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR, ELECTRONIC STABILITY CONTROL, AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AGREED TO COVER THE COST DUE TO GOOD NATURE WITH A $200 DEDUCTIBLE. CASE NUMBER: 31759119 WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,590. UPDATED 07/18/17*LJ UPDATED 09/20/2017*JS
Structure, Jun 5, 2017
FRIDAY 6/2/17 NIGHT WE RECEIVED A LOT OF RAIN HERE IN PRINCETON,TX. THE NEXT MORNING I GOT IN MY PICKUP AND NOTICED THAT THE HEADLINER WAS COMPLETELY SOAKED. I CHECKED UNDER THE BACK SEAT OF MY PICKUP AND NOTICED THAT WATER HAD POOLED UNDERNEATH IN THE STORAGE COMPARTMENTS AS WELL. ALL OF MY WINDOWS WERE UP AND DOORS COMPLETELY SHUT, SO I KNEW IT WAS NOTHING I DID. I CHECKED ONLINE AND FOUND A TON OF THREADS IN FORUMS THAT PINPOINTED THE CULPRIT AS BEING MY THIRD BRAKE LIGHT ON MY CAB. APPARENTLY THE SEAL ON THIS FIXTURE IS SUB-PAR AND WILL WARP AND CAUSE A GAP IN BETWEEN THE CAB AND THE FIXTURE ITSELF. THIS IS A VERY WELL DOCUMENTED ISSUE AFFECTING THOUSANDS OF RAM OWNERS.
Steering, Jun 4, 2017
STEERING GEAR BOLTS BECAME LOOSE AT 28K MILES.