2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints
1,767 reports, newest first.
Other or unspecified, Dec 31, 2017
BRAKES ARE NOT NEEDED TO SHIFT VEHICLE INTO DRIVE REVERSE ETC. THIS CAN BE DONE WHEN YOU DRIVE THE VEHICLE FOR THE FIRST TIME DURING THE DAY. KEY IS ALSO NO NECESSARY TO 0LACE VEHICLE INTO GEAR!
Other or unspecified, Service brakes, Dec 29, 2017
WHEN IT IS COLD AND RAINING, AND THE TRUCK REAXHED 55 MPH, THE TRUCK WILL JERK HARD AND THE ABS LIGHT AND TRACTION CONTROL LIGHT WILL COME ON AND STAY ON. THE DASH WILL LIGHT UP WITH THE MESSAGE, "ANTI-LOCK BRAKE SYSTEM SERVICE NEEDED" AND "4WD TEMPORARILY UNAVAILABLE."
Air bags, Dec 24, 2017, crash
TAKATA RECALL. I WAS DRIVING AT APPROXIMATELY 65 MPH IN A 70MPH ZONE IN THE RAIN. TRUCK HYDROPLANE AND I SPUN ACROSS THE HIGHWAY AND IMPACTED A CEMENT WALL ON THE DRIVER'S SIDE. THE SEAT AIRBAG FAILED TO DEPLOY RESULTING IN ME HITTING THE DOOR, CAUSING BRUISING TO MY RIBS AND SHOULDER ON MY LEFT SIDE.
Electrical system, Engine, Fuel/propulsion system, Dec 23, 2017, fire
ON 11/22/17 AT AROUND 5PM DRIVING EAST BOUND ON I-76 IN PENNSYLVANIA OUR 2014 RAM 1500 ECODIESEL ENGINE CAUGHT ON FIRE. AS I TRIED TO STOP I REALIZED I HAD NO BRAKES. WE SLOWED TO A STOP AS WE STARTED UP A HILL, I PUT IT IN PARK AND WE ALL GOT OUT JUST IN TIME. A CERTIFIED CHRYSLER MECHANIC HAD JUST 2 DAYS EARLIER FINISHED INSTALLING A NEW ENGINE. BOTH THE DEALERSHIP & CHRYSLER HAVE DENIED ALL OWNERSHIP AND NO ROOT CAUSE EVALUATION HAS BEEN COMPLETED. I BELIEVE A FUEL LINE FAILED DUE TO FAULTY WORKMANSHIP, BUT WITHOUT A THIRD PARTY INDEPENDENT INVESTIGATION I GUESS WE WILL NEVER KNOW AND SOME OTHER CUSTOMER MAY EXPERIENCE THE SAME THING.
Air bags, Dec 22, 2017
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHLAND DODGE CHRYSLER JEEP LOCATED AT 6161 W PARK AVE, HOUMA, LA 70364, PHONE NUMBER: (985) 465-4394 PRIOR WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS) HOWEVER THE REMEDY FAILED TO REPAIR THE FAILURE. THE CONTACT STATED THE FAILURE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Power train, Wheels, Service brakes, Dec 17, 2017
TRUCK WHEN PLACED IN PARK HAS ROLLED AWAY FROM ME INTO THE ROADWAY ON MORE THEN5 OCCASIONS. TRUCK WAS PARKED AND THE PARKING BREAK WAS IN-GAUGED T, KEYS WHERE NOT IN THE VEHICLE AND THIS OCCURRED MORE THEN 5 MINUTES AFTER THE TRUCK WAS PARKED.
Seat belts, Dec 14, 2017
TL* THE CONTACT OWNS A 2014 RAM 1500 CARGO VAN (NA). THE CONTACT STATED THAT UPON UNLATCHING THE DRIVER'S SEAT BELT, THE BUCKLE FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO OURISMAN CHRYSLER DODGE JEEP RAM OF BOWIE (2406 CRAIN HWY, BOWIE, MD 20716 (855) 822-3228), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. A CHRYSLER FIELD INSPECTOR INSPECTED THE VEHICLE AND WAS NOT ABLE TO DETERMINE A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Electrical system, Nov 28, 2017
INSTRUMENT PANEL LIGHTS BLINKING ON AND OFF WHILE VEHICLE WAS IN OPERATION
Exterior lighting, Nov 24, 2017
4 SEPARATE TIMES NOW, LOST MY HEADLIGHTS WHILE DRIVING AT NIGHT. INFORMATION CENTER SHOWED LOW BEAMS AND HIGH BEAMS OUT, ALL I HAD WAS MARKER LIGHTS AND FOG LIGHTS. AFTER SITTING FOR A FEW MINUTES, THINKING WHAT WAS GOING ON, THE LIGHTS CAME BACK ON. EACH INSTANCE HAPPENED AT NIGHT, WHILE DRIVING, AFTER DARK, AND TWICE ALMOST CAUSED AN ACCIDENT.
Air bags, Nov 16, 2017
THE AIRBAG LIGHT IS ON -THE DEALAR THE BAG NEEDS TO BE REPLACED AND I DID NOTHING TOCOUSEIT
Vehicle speed control, Nov 14, 2017
DRIVING DOWN HIGHWAY CAME UPON ANOTHER VEHICLE DOING 40MPH DECIDE TO PASS THIS DRIVER. AS I PASSED THE DRIVER AT ABOUT 60MPH WHEN I LET UP ON THE GAS PEDAL IT WENT TO THE FLOOR ON ITS OWN AND EXCELERATED TO 95 MPH I WAS ON THE BRAKE TO TRY AND SLOW THE VEHICLE AND AFTER ABOUT 5-10 SECONDS THE GAS PEDAL RETURNED TO THE NORMAL POSITION AND VEHICLE THEN SLOWED DOWN. A LIGHT ILLUMINATED ON THE DASH AND ACCORDING TO THE USER GUIDE THE LIGHT IS THE ELECTRONIC THROTTLE CONTROL LIGHT. IN THE DESCRIPTION OF THE PROBLEM IT STATES THAT "YOU MAY EXPERIENCE REDUCED PERFORMANCE, AN ELEVATED/ROUGH IDLE" IT SEEMS THAT RAM ALREADY KNOWS OF THIS PROBLEM WITH THE ELEVATED IDLE THE BOOK JUST DOESNT STATE THAT THE ELEVATED IDLE CAN INCREASE WHEN THE VEHICLE IS BEING DRIVEN OR IN DRIVE
Power train, Oct 30, 2017, crash
MY TRUCK HAS A ROTARY SWITCH USED TO SWITCH BETWEEN PARK, REVERSE, NEUTRAL AND DRIVE. MY VEHICLE WAS RUNNING AND I WAS IN DRIVE. I STOPPED AND TURNED THE SWITCH THREE PLACES TO THE LEFT. THIS PUT THE VEHICLE IN PARK. I LEFT THE ENGINE RUNNING. I EXITED THE VEHICLE AND LEFT THE DRIVER DOOR OPEN. I LEANED OVER TO LOOK AT SOMETHING AND WHEN I TURNED AROUND THE TRUCK WAS ROLLING BACKWARDS. I RAN AFTER THE TRUCK BUT COULD NOT CATCH IT AND IT CRASHED INTO ANOTHER TRUCK THAT I OWN. MY TRUCK CAME TO A STOP AND WHEN I GOT BACK INTO THE VEHICLE IT WAS IN REVERSE. THANKFULLY NO ONE WAS INJURED BUT MY TRUCK SUFFERED MODERATE DAMAGE. THIS ALL OCCURRED ON PRIVATE PROPERTY SO THERE WAS NO POLICE REPORT FILED.
Seat belts, Oct 11, 2017
TL* THE CONTACT OWNS A 2014 RAM 1500. UPON ATTEMPTING TO FASTEN THE FRONT PASSENGER SEAT BELT, THE SEAT BELT FAILED TO FASTEN. THE VEHICLE WAS TAKEN TO ROCKY TOP CHRYSLER JEEP DODGE (3315 WINFIELD DUNN PKWY, KODAK, TN 37764). THE FAILURE WAS NOT DIAGNOSED, BUT THE DEALER ADDED OIL TO THE SEAT BELT AND LATER AGREED TO REPLACE THE SEAT BELT AND BUCKLE. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Power train, Oct 3, 2017
AUGUST, 2017 PARKED MY 2014 RAM ON SIDE STREET TO PUT OUT YARD SALE SIGN WHEN I RETURNED TO TRUCK IT WAS NOT THERE , LOOKING AROUND SAW THE RAM UNDER A BIG PINE TREE UPON OPENING DOOR I SAW MY TRUCK WAS STILL IN PARK. THANK GOODNESS ONLY HAD HOOD DAMAGE.
Electrical system, Sep 29, 2017
VEHICLE RECENTLY PASSED 3YR/36K WARRANTY. CHECK ENGINE LIGHT AND "FUEL LEVEL SENSOR" FAILURE CODE INTERMITTENTLY FLASH ON AND OFF AGAIN. WHEN ACTIVE, I LOSE ALL FUEL GAUGE FUEL LEVEL INDICATION. I NOTE THAT THERE ARE OTHER NHTSA COMPLAINTS ABOUT THIS AND SEE MANY ONLINE FORUM DISCUSSIONS ABUT THIS. THE FUEL SENSOR FAILURE COMES ON AND OFF WHILE DRIVING THE VEHICLE. THE WARNING IS DISTRACTING TO NORMAL DRIVING, AS IT TAKES YOUR ATTENTION OFF THE ROAD TO CHECK AND SEE WHAT HAS HAPPENED TO THE VEHICLE, NOT KNOWING IF THIS IS A NEW FAILURE, A TIRE PRESSURE ISSUE, OR SOMETHING ELSE. I WOULD LIKE NHTSA TO LOOK AND SEE IF THIS IS A BROADER ISSUE THAT NEEDS A RECALL / MANUFACTURER REPAIR.
Air bags, Sep 22, 2017
VEHICLE WAS RECALLED. ODESSA DODGE (MANAGER LARRY HOOK) HAD THE VEHICLE 7 TIMES AND COULDNT' FIX IT-ORIGINALLY STARTED WITHIN WARRANTY. WARRANTY IS NOW EXPIRED AND ODESSA DODGE DOESN'T KNOW HOW TO FIX SO THEY SENT ME TO MONAHANS DODGE AND DODGE CORPORATE WILL PAY FOR IT. MONAHANS DODGE SAID THEY KNOW NOTHING ABOUT ARRANGEMENT. DODGE CORPORATE SAYS "WAIT AND SEE". AIRBAG LIGHT KEEPS COMING ON. WAAAAAAY TOO MANY DOCUMENTS TO SUBMIT ONLINE-PROBABLY CLOSE TO 100 PAGES. ALSO HAVE PICTURE OF DIAGNOSIS FROM DEALERSHIP, SAY THEY WANT ME TO PAY $249 FOR ANOTHER DIAGNOSIS.
Electrical system, Engine, Sep 20, 2017, fire
WHILE DRIVING ON HIGHWAY CHECK ENGINE LIGHT CAME ON. SMELLED BURNING, ANOTHER CAR PULLED ALONG SIDE AND YELLED "YOU ARE ON FIRE" AFTER STOPPING THE TRUCK I WAS ABLE TO EXTINGUISH THE FLAMES UNDER THE ENGINE BY APPLYING DRY POWDER FIRE EXTINGISHER INTO THE OPEN HOOD. LATER INVESTIGATION BY A CHRYLSER HIRED INVESTIGATOR INDICATED THE STARTER CABLE SHORT CIRCUITED TO A SHARP BRACKET ATTACHED TO THE FRAME CAUSING THE ELECTRICAL HARNESS TO CATCH FIRE. IN MY OPINION CHRYLSER IS DRAGGING THEIR FEET IN AUTHORIZING A WARRANTY REPAIR
Electrical system, Sep 18, 2017
VEHICLE PANEL LIGHTS STAYING ON WITHOUT KEY IN VEHICLE DRAINING BATTERY. HAS BEEN TO DEALER 4 TIMES FOR SAME ISSUE. TODAY, VEHICLE WOULD NOT ACCELERATE OVER 13 MPH, AFTER PULLING OUT ONTO MAIN STREET FROM HOME. WAS ABLE TO TURN AROUND & RETURN HOME SAFELY, NOW VEHICLE AT DEALER FOR 5TH TIME FOR THIS NEW ISSUE PLUS DEAD BATTERY FROM PANEL LIGHTS.
Seats, Sep 17, 2017
BOLT HOLDING SEAT TO FLOORBOARD BROKEN, MAKING SEAT UNSTABLE. ATTEMPTS TO HAVE DEALER REPAIR TOLD BOLTS NOT UNDER WARRANTY. SPOKE TO OTHER RAM OWNERS WITH SAME PROBLEM BROKEN BOLT HOLDING SEAT SECURE.
Structure, Other or unspecified, Sep 13, 2017
AFTER CAR WASH OR RAIN AREA UNDER REAR SEAT HAS WATER IN IT I HAVE REMOVED REAR SEAT AND REAR CAB LINER AND FOUND THAT THE EXHAUSTER-BODYSIDE APERTURE - MOPAR (68157351AD) I HAVE CALLED FCI MORE THEN 1 TIME AND NOTHING . THIS HAS BEEN REPORTED FROM 6 MONTHS OF ME OWNING THE TRUCK
Engine, Aug 31, 2017
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE ENGINE ENTERED INTO BRAKING MODE AND CAUSED THE VEHICLE TO RAPIDLY ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER (LITHIA CHRYSLER DODGE RAM FIAT OF SPOKANE, 10701 NORTH NEWPORT HIGHWAY SPOKANE, WA 99218, PHONE (509) 381-7460) SEVERAL TIMES FOR THE FAILURE, BUT THE DIAGNOSTIC COULD NOT RENDER A FAILURE CODE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS PERFORMING NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000. ..UPDATED 10/18/17*BF THE CONSUMER STATED THE FAILURE OCCURS WHILE ON STEEP HILLS AND/OR IN 2ND GEAR. THE VEHICLE ACCELERATED SIGNIFICANTLY WITHOUT COMMAND. UPDATED 10/25/2017*JS
Electrical system, Electronic stability control (ESC), Service brakes, Aug 30, 2017
TRUCK LOST ALL ABS BREAK CONTROLS, SPEEDOMETER STOPPED WORKING AND VEHICLE BECAME STUCK IN PARK. THE ABS MODULE AND ABS MOTOR WERE SATURATED IN WATER. FOUND RECALL ON DODGE JOURNEY WHICH MATCHES MY ISSUE. SEEMS LIKE RAM NEEDS TO LOOK INTO ISSUE. TRUCK HAS 44246 MILES
Suspension, Aug 29, 2017
I TOOK MY 2014 DODGE RAM 1500 2WD CREW CAB INTO THE DEALERSHIP FOR OIL CHANGE. PREVIOUSLY I HAD COMPLAINED ABOUT A POPPING AND CLICKING NOISE IN THE FRONT END WHEN I TURNED THE STEERING WHEEL. THE NOISE CAME FROM THE FRONT WHEELS. I MENTIONED THIS TODAY AT MY SCHEDULED OIL CHANGE AND THEY CHECKED FOR A PROBLEM ONCE AGAIN. THIS TIME THEY FOUND THAT THE DRIVER SIDE CONTROL ARM BOLT (1 OF 2) WAS ALMOST COMPLETELY OUT. THE NUT THAT IS SUPPOSED TO HOLD IT IN PLACE IS GONE. PICTURE ATTACHED. NOT RELATED BUT JUST AS BAD WAS A PASSENGER SIDE BALL JOINT BOOT THAT WAS CRACKED AND LEAKING, CAUSING ME TO HAVE TO REPLACE THAT BALL JOINT. I BOUGHT THE TRUCK NEW AND HAVE NEVER WRECKED IT OR HAD ANY REASON TO REMOVE THE FRONT SUSPENSION ARMS. IN MY OPINION THIS IS A SEVERE SAFETY DEFECT(S) AND COULD HAVE RESULTED IN A BAD ACCIDENT. MOST OF MY TIME IS SPENT IN THE TRUCK AT HIGHWAY SPEEDS AS I HAVE A JOB THAT INVOLVES A LOT OF TIME ON THE ROAD. THE ORIGINAL PROBLEM STARTED BEFORE THE TRUCK HAD 50K MILES. THE PROBLEM WAS IDENTIFIED BY A TECHNICIAN AT THE DEALERSHIP TODAY ON 8/29/17, WHILE THE TRUCK HAS APPROXIMATELY 88K MILES ON THE ODOMETER.
Fuel/propulsion system, Aug 22, 2017
I HAVE A RECURRING ISSUE WITH RODENTS CHEWING THROUGH THE FUEL LINE ON MY 2014 RAM 1500. THIS HAS HAPPENED 3 TIMES SINCE DECEMBER, 2016 AND IS A VERY DANGEROUS ISSUE THAT CHRYSLER IS AWARE OF. THE FUEL LINE, ACCORDING TO MULTIPLE TECHS AND REPRESENTATIVES WHO HAVE WORKED ON MY TRUCK, HAS CONNECTIONS MADE OF A "SOY-BASED" PRODUCT WHICH IS ATTRACTIVE TO RODENTS. WHEN THE LINES GET CHEWED THROUGH, THE FUEL BEGINS TO LEAK VERY QUICKLY WHILE I HAVE BEEN IN MOTION ON PUBLIC STREETS. ONE OF THE THREE TIMES, MY REAR TIRES ACTUALLY LOST TRACTION COMPLETELY CAUSING ME TO BRIEFLY LOSE CONTROL OF MY TRUCK. THE AMOUNT OF FUEL THAT LEAKS IS SIGNIFICANT, USUALLY EMPTYING MY TANK FROM NEARLY FULL TO EMPTY IN SECONDS. I HAVE HAD TO HAVE THE FIRE DEPARTMENT RESPOND BEFORE THE TRUCK COULD BE TOWED DUE TO THE SIGNIFICANT FIRE HAZARD THIS POSSES. IF THERE WERE TO BE AN IGNITION SOURCE OF ANY KIND, THE TRUCK WOULD CATCH FIRE AND POSSIBLY CAUSE SIGNIFICANT HARM TO MYSELF OR OTHERS. I HAVE BROUGHT THIS TO CHRYSLER/RAM'S ATTENTION AND THEY HAVE MADE NO EFFORT TO HAVE THIS ISSUE RESOLVED, ALTHOUGH THEY ACKNOWLEDGED THE DANGER INVOLVED WITH THIS PROBLEM. THE REPS I HAVE DEALT WITH EXPLAINED THAT THIS FUEL LINE IS MADE WITH SOY TO MAKE THE PART "ECO-FRIENDLY". THE REPAIR IS COSTLY AND, ACCORDING TO THE REPAIRING DEALERSHIP, CAN ONLY BE MADE USING THE SAME FLAWED "SOY-BASED" FUEL LINES. I HAVE ATTACHED PICTURES SHOWING THE CHEWED CONNECTIONS AS WELL AS INVOICES FOR THE THREE REPAIRS I HAVE HAD MADE. OTHER CAR COMPANIES HAVE CLASS ACTION SUITS FOR SOY-BASED WIRING HARNESSES AND FUEL LINES, SO I DO NOT KNOW WHY THIS HAS NOT BEEN RECALLED WITH THE RAM TRUCKS. I WOULD LIKE THIS ISSUE RESOLVED AS THIS COULD BE VERY DANGEROUS AND WOULD ONLY BE A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED FROM THIS DESIGN FLAW. ANY HELP WOULD BE GREATLY APPRECIATED. THANK YOU FOR YOUR TIME.
Electrical system, Fuel/propulsion system, Aug 14, 2017
DRIVING ALONG AT HIGHWAY SPEEDS, THE "THROTTLE CONTROL SENSOR" LIGHT COMES ON FOR A QUICK SECOND, THEN GOES OFF, AND "ENGINGE LIGHT" GOES ON. WITHING SECONDS, THE TRUCK LOSES POWER, GIVING YOU LITTLE TO NO TIME TO PREPARE AND REACT. IT HAS HAPPENED IN L.A. ON FRWY WITH LOADS OF TRAFFIC, IT'S SO DANGEROUS TRYING TO GET OVER TO THE SIDE WITHOUT BEING KILLED! IT HAS HAPPENED 2 TIIMES WHILE IN TOW MODE PULLING TRAILERS, AGAIN SO DANGEROUS WHEN SUDDENLY YOU HAVE NO POWER. ONCE WHILE PULLING HORSES IN THE TRAILER, ON AN UP-HILL, WITH CARS BEHIND ME AND NO WHERE TO PULL OVER (NO SHOULDER). SO UNSAFE, I WAS BADLY SHAKEN OVER THAT ONE WITH MY HORSES IN TOW. SO THIS HAS HAPPENED 4 TIMES TO US, DODGE HAS HAD IN SHOP 4 TIMES AND CANNOT FIX. IT IS TERRIFING TO BE GOING ALONG AND HAVE YOUR POWER CUT IN A MOMENTS TIME, AND BE IN "LIMP MODE". WE CAN NO LONGER TRUST THIS TRUCK. SO DANGEROUS