2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints
1,767 reports, newest first.
Suspension, Mar 21, 2018
I LIVE IN NORTHERN MINNESOTA. THE AIR SUSPENSION BEGAN HAVING PROBLEMS THE FIRST WINTER I OWNED THE TRUCK. THE SUSPENSION WOULD NOT OPERATE PROPERLY DURING NEGATIVE TEMPERATURES. I BROUGHT IT IN TO GET SERVICED SEVERAL TIMES, AND I WAS TOLD IT IS NORMAL DURING NEGATIVE TEMPERATURES. THIS PAST WINTER, THE 40 AMP FUSE FOR THE SUSPENSION STARTED BLOWING. IT HAS NOW BLOWN THREE TIMES THIS WINTER, AND THE LAST TWO TIMES AS BARELY BEEN BELOW FREEZING. IT HAS BLOWN TWICE IN THE LAST 24 HOURS. WHEN THE FUSE BLOWS, THE TRUCK, DANGEROUSLY, LOWERS TO THE STOPS. IT DOES NOT HANDLE PROPERLY OR SAFELY UNDER THESE CONDITIONS.
Power train, Mar 19, 2018
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTLY SHIFTING INTO THE CORRECT GEAR. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO FUTURE FORD (4625 MADISON AVE, SACRAMENTO, CA) WHERE IT WAS DIAGNOSED AS A SOFTWARE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIKE RIEHL'S ROSEVILLE CHRYSLER DODGE JEEP RAM (25800 GRATIOT AVE, ROSEVILLE, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. PARTS DISTRIBUTION DISCONNECT.
Suspension, Mar 19, 2018
IN COLD WEATHER THE AIR SUSPENSION FAILS AND THE FRONT PASSENGER SIDE FALLS DOWN TO BUMP STOP CREATING ZERO SUSPENSION AND MAJOR SAFETY ISSUE. THE TRUCK FAILED AT THE AIRPORT 60 MILES FROM MY HOME. IN TRYING TO GET HOME I WAS DRIVING 50 MPH IN A 75 MPH ZONE AND HIT A PATCH OF ROUGH ROAD AND SOME SNOW AND THE TRUCK WENT SIDE WAYS 7/8 TIMES BEFORE I WAS ABLE TO REGAIN CONTROL. THE TRUCK HAS 33,000 MILES AND THE BILL TO REPAIR THE COMPRESSOR FOR THE AIR SUSPENSION WAS $2,600. NO HELP FROM FORT COLLINS DODGE.
Suspension, Mar 13, 2018
CSPC: VEHICLES DROPPING IN MOTION IS A VERY DIRE/SERIOUS SAFETY CONCERNS, WE HAVE PERSONALLY EXPERIENCED THIS DURING BOTH WINTERS. DT *JS *TT *JS
Air bags, Seat belts, Mar 13, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED SEVERAL NOTIFICATIONS CONCERNING NHTSA CAMPAIGN NUMBERS: 15V460000 (SEAT BELTS, AIR BAGS), 15V459000 (AIR BAGS), 15V534000 (AIR BAGS), AND 17V302000 (AIR BAGS). THE PARTS WERE NOT AVAILABLE. AN UNKNOWN DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO RECEIVE THE RECALL REPAIR. THE DEALER INDICATED THAT THERE WAS NO LOANER VEHICLE OPTION. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Suspension, Other or unspecified, Mar 13, 2018
THIS IS THE THIRD EVENT OR INCIDENT SURROUNDING THIS AIR RIDE SUSPENSION SYSTEM: 1. THE FIRST INCIDENT WAS IN JAN 2017 AFTER GETTING UP TO ALASKA. THIS TIME ALMOST CAUSED A MAJOR ACCIDENT. WITHOUT WARNING, THE VEHICLE FELL WHILE DRIVING AND SLID OUT IN TRAFFIC. THE SEATBELT LOCKED IN PLACE AND MALFUNCTIONED. GENE'S CHRYSLER ENDED UP CHANGING OUT SOME OF THE HARDWARE AND PARTS. 2. THE SECOND INCIDENT WAS NOT AS BAD ON NOVEMBER 2017, THIS TIME THE WARNING LIGHTS CAME ON. AFTER ALLOWING THE TRUCK TO SIT A FEW DAYS WAITING FOR CHRYSLER TO PROVIDE AN APPOINTMENT, AND CHANGING ALL THE FUSES, THE SUSPENSION RAISED UP AGAIN. 3. TIME NUMBER 3 WAS ON JANUARY 31, 2018. THIS TIME, THE TRUCK WAS TOWED TO GENE'S CHRYSLER ON FEBRUARY 01, 2018. THE VEHICLE FELL TO THE GROUND AGAIN AND WAS NOT MOVING THE SPEED LIMIT BECAUSE OF SLOWER TRAFFIC CONDITIONS. RIGHT NOW, THE TRUCK IS STILL IN THE SHOP BECAUSE MORE PARTS NEED TO BE REPLACED AND THE DEALERSHIP IS WAITING ON THE MANUFACTURERS' RECALL FOR THIS AIR RIDE SUSPENSION SYSTEM. WE ARE VERY CONCERNED ABOUT OUR TEAM OUT THERE IN ALASKA BUT NOW, THIS IS HAPPENING TO VEHICLES ALL OVER THE COUNTRY DURING REAL COLD WEATHER. IT'S LIKE A NATIONAL CRISIS NOW AND NEEDS EVERYONE IN THE TRANSPORTATION DEPARTMENT TO PLEASE DO SOMETHING BEFORE SOMEONE DIES BECAUSE OF THESE MALFUNCTIONS AND THE DEFECTIVE AIR RIDE SYSTEM. NOW THAT IT HAS BEEN 40 DAYS WITHOUT OUR MINISTRY HAVING THEIR VEHICLE IN ALASKA, WHAT WILL NHTSA DO TO HELP OUR PASTOR AND MINISTRY UP THERE? IT IS SO SAD THAT NO ONE SEEMS TO CARE UNTIL ALL THESE REPORTS OF INJURIES AND EVEN DEATHS, WILL THE GOVERNMENT STEP IN AND HELP THE PEOPLE NOW? ALSO, WILL YOU PLEASE CALL THE FCA AND THE DEALERSHIP SERVICE PEOPLE TO ASK HOW MUCH LONGER, ANOTHER 10 DAYS IS TOO LONG? THANK YOU FOR ALLOWING US SHARE WHAT'S GOING ON & HOPE WE WILL HEAR BACK FROM YOU MORE SOONER THAN LATER
Suspension, Other or unspecified, Mar 9, 2018
RFERENCE MULTIPLE REPORTS FORWARDED TO YOUR OFFICE SURROUNDING RAM'S AIR-RIDE SUSPENSION SYSTEMS'. THESE MAJOR CONCERNS WERE FIRST REPORTED IN EARLY 2017 AFTER RETURNING TO ALASKA. AN OFFICIAL LETTER WAS SENT TO THE FCA GROUP-ITALY, FCA CEO, & THEIR BOARD OF DIRECTORS SURROUNDING THESE LIFE THREATENING INCIDENTS. WHILE COMMUTING ON AN ARCTIC ALASKAN DAY "-40 DEGREES+" MY RAM INSTANTLY DROPPED WHILE IN MOTION, ALL SAFETY EQUIPMENT BECAME UNRESPONSIVE LEAVING ME TO SKID IN TRAFFIC TO A STOP. THANK GOD NO ONE WAS HURT DURING THIS EXPERIENCE. THE VEHICLE WAS IMMEDIATELY TAKEN TO GENE'S CHRYSLER, AFTER SITTING FOR DAYS (BEING TOLD THERE IS NO FIX FOR THIS), FCA WAS OFFICIALLY NOTIFIED. GENE'S CHRYSLER SERVICING AGENTS STATED THAT THESE ISSUES WHERE REPORTED TO FCA BUT THEY DON'T KNOW WHAT TO DO ABOUT IT. I ASKED WHY WE WERE NOT INFORMED BY ALL THE DEALERSHIP SERVICING AGENTS FROM COLORADO TO WASHINGTON TO ALASKA WHEN OUR RAM WAS TAKEN IN FOR THE MANY RECALLS? AFTER DAYS OF SITTING, THE DEALERSHIP SERVICING AGENTS STATED THAT A TECHNICIAN TEAM HAD VISITED ALASKA A FEW MONTHS AGO AND THEY WANTED TO TRY SOMETHING. A LIST OF PARTS WHERE EXCHANGED, FUSES REPLACED, AND CODES RESET. AFTER A FEW TEST DRIVES THEY STATED THE VEHICLE SHOULD BE GOOD FOR AWHILE BUT THEY WERE NOT SURE IF THIS WOULD PERMANENTLY FIX THESE ISSUES. ASKING IF THE VEHICLE WAS COMPLETELY SAFE (VEHICLE TRANSPORTS PERSONNEL FOR SCHOOL & MINISTRY) TO OPERATE, WE WERE TOLD THEY WERE NOT 100% SURE BUT IF THE ISSUE RETURNED, BRING IT BACK TO THEM IMMEDIATELY. TIME AND TIME AGAIN, THE DEALERSHIP SERVICING TEAM STATED THAT FCA WAS NOT TOO CONCERNED BECAUSE ALASKA IS ONLY A SMALL POPULATION OF THEIR CONSUMER BASE. WE CONTACTED FCA AGAIN TO REMIND THEM WINTERS' ARCTIC WEATHER WOULD RETURN SOON, THAT WE NEEDED DIRE ASSISTANCE FOR SAFETY REASONS. JAN-FEB 2018, WE'D RELIVE THIS EXPERIENCE AGAIN! *JS
Other or unspecified, Engine, Mar 7, 2018
RAM STARTED DYING IN DECEMBER 2017 WHILE DRIVING AT HWY SPEED. ALL ELECTRIC POWER REMAINED, NO CHECK ENGINE LIGHT ILLUMINATED. ON OR ABOUT 1 JANUARY 2018, ENGINE SHUT DOWN AT HIGHWAY SPEED AND CHECK ENGINE LIGHT ILLUMINATED. THAT DAY, THE ENGINE SURGED 2 TIMES WITHOUT DYING. DEALER VERIFIED A U1424 TROUBLE CODE RECORDED 3 TIMES. DEALER HAD THE RAM FOR ABOUT 1 WEEK AND COULD NOT MAKE IT DUPLICATE, BUT INDICATED THEY WERE GOING TO CHANGE THE CRANKSHAFT SENOR. THEY DID NOT DO THE REPAIR. DEALER CLEARED THE CODE AND I RETRIEVED IT. THE RAM CONTINUED TO DIE, BUT HAS NOT PRESENTED A TROUBLE CODE. I FILED A COMPLAINT WITH DODGE/RAM (CASE#33123585) TO WHICH THEY RECENTLY DETERMINED THAT UNTIL THE RAM CANNOT MOVE UNDER ITS OWN POWER, THERE IS NOTHING THEY CAN DO, DESPITE THE SERIOUS SAFETY ISSUE. SINCE DECEMBER, THE RAM HAS NOW DIED APPROXIMATELY 7 TIMES AND SURGED MORE TIMES THAN I REMEMBER. THE FIRST TIME I WAS PULLED INTO THE DITCH AS I TRIED TO GET OFF THE HIGHWAY. 3 TIMES, I'VE NARROWLY MISSED BEING REAR-ENDED AFTER THE RAM DIED TWICE WHILE NAVIGATING THROUGH A TRAFFIC LIGHT AND ONCE WHILE TURNING AT AN INTERSECTION. THIS MORNING IT AGAIN DIED AS I WAS SLOWING DOWN TO NAVIGATE A TRAFFIC LIGHT. I DIDN'T REALIZE IT DIED UNTIL I TRIED TO ACCELERATE. BY THAT TIME, I BARELY HAD ENOUGH MOMENTUM TO PULL TO THE SIDE OF THE ROAD. THE VEHICLE BEHIND ME HAD TO SLAM ON THEIR BRAKES AND SWERVE TO KEEP FROM REAR-ENDING ME. THAT INDIVIDUAL CONFRONTED ME IN A VERY HOSTILE MANNER, BUT I DIFFUSED THE SITUATION WHEN I EXPLAINED WHAT HAD HAPPENED. THE ATTITUDE OF DODGE/RAM IS VERY CONCERNING AS THEIR "POLICY" OUTWEIGHS THE SAFETY OF ME, MY FAMILY AND OTHERS ON THE ROAD. THERE ARE MANY COMPLAINTS ABOUT THIS VERY ISSUE, BUT RAM STATES THEY'VE NEVER DEALT WITH THE ISSUE. I HAVE PHOTOS ON MY CELLPHONE OF THE INSTRUMENT PANEL WHEN THE RAM DIES. I DON'T HAVE ACCESS TO THE COMMUNICATIONS WITH RAM
Wheels, Mar 5, 2018
WHEN I TOOK MY TRUCK IN FOR ROUTINE MAINTENANCE SERVICE AND TIRE ROTATION, I WAS TOLD THAT ALL 4 GOODYEAR WRANGLER SR-A DOT M5YNJB1R0314 NEED TO BE REPLACED AND THEY WERE NOT ROTATED BECAUSE OF TINY CRACKS IN THE SIDEWALLS ALL THE WAY AROUND EACH TIRE. THE TREAD IS STILL LIKE NEW AND ONLY 13,158 MILES. THESE TIRES WERE ON MY NEW TRUCK WHEN I PURCHASED IT. JUST TO COMPARE: MY 2005 RAM STILL HAD THE ORIGINAL TIRES ON IT WITH ONLY SLIGHT WEAR ON TREAD WHEN I TRADED IT IN 9 YEARS LATER.
Exterior lighting, Structure, Other or unspecified, Feb 25, 2018
AS PREVIOUS RECALL ON SAME MODEL OF TRUCKS, THE LEAK ISSUE ON THE REAR WINDOW OR THIRD BRAKE IS STILL PRESENT DUE TO THE SEALANT WEARING OFF AND NOT STOPPING RAIN FROM ENTERING THE CAB AND RUINING UPHOLSTERY , AND EVENTUALLY PROMOTING RUST FROM INSIDE THE CAB. THE VEHICLE CAN BE STATIONARY OR IN MOTION
Electrical system, Service brakes, Fuel/propulsion system, Feb 22, 2018
LESS THAN 100K MILES, 4 ISSUES STARTED, 1-FUEL LEVEL SENSOR 2- SERVICE TRAILER BRAKE SYSTEM 3- ANTI LOCK BRAKES SYSTEM - CRUSE CONTROL DOES NOT WORK.
Service brakes, Feb 21, 2018
PARKING BRAKE FELL APART INSIDE ROTOR. HAD TO BEND THE BACKING PLATE BADLY JUST TO GET THE ROTOR OFF. NOW THE BACKING PLATE SCRAPES ROTOR AND BOTH SIDES DID THIS TO ME
Power train, Engine, Feb 19, 2018
OIL LEAKING FROM PART #68105583AF, ADAPTER-ENGINE OIL FILTER.
Electrical system, Feb 17, 2018
PARKING SENSORS GO OFF WITH NOTHING IN FRONT, WHEN WET. THERE WAS A STAR CLASS ON THIS. THEY EXCHANGED THE SENSORS LEFT TO RIGHT. THE ISSUE FOLLOWED THE SENSORS. DEALER WANTS TO HAVE THE VEHICLE WHEN THE ISSUE OCCURS, AS THEY CAN NOT REPLICATE IN SHOP. WHEN IT HAPPENS, I CAN'T GET TO SHOP. HAS BEEN IN SHOP MULTIPLE TIMES. NOW VEHICLE IS OUT OF REGULAR WARRANTY, BUT STILL ISSUE HAS NOT BEEN RESOLVED.
Engine, Feb 13, 2018
MAJOR OIL LEAK STARTED AT JUST UNDER 100K MILES ON THE TRUCK. TOOK IT TO THE DEALERSHIP AFTER SEARCHING ONLINE FOR KNOWN ISSUES, WITCH I FOUND ONE ON CHRYSLER 3.6 MOTORS YEAR MODEL 2014 WITCH WAS OILCOOLER/HOUSING CRACKING. THIS IS THE ENGINE MY TRUCK HAS AS WELL. AFTER THE DEALERSHIP CHECKED THE TRUCK OVER THIS WAS THE EXACT ISSUE WITH THE TRUCK. THE OIL LEAK IS LOCATED ON TOP OF THE ENGINE BETWEEN THE INTAKE MANIFOLD AND ENGINE BLOCK AND RUNS DOWN BACK OF ENGINE TO BOTTOM OF TRUCK. WITH THE AMOUNT OF ISSUES I HAVE BEEN ABLE TO FIND IN A MATTER OF MINUTES OF SEARCHING AND AFTER BEING TOLD THAT THAT PART HAD BEEN REDESIGNED BY THE DEALERSHIP I THINK THIS ISSUE SHOULD BE LOOKED INTO.
Power train, Air bags, Feb 8, 2018, crash
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE THE CONTACT'S VEHICLE WAS STATIONARY, IT ROLLED AWAY WHILE IN THE PARK POSITION AND CRASHED INTO A PARKED VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT FOOT (SEVERE BRUISING FROM THE HEEL TO THE TOE) IN AN ATTEMPT TO STOP THE VEHICLE FROM ROLLING AWAY. MEDICAL ATTENTION WAS REQUIRED. ALLEN SAMUELS CHRYSLER IN ARANSAS PASS, TEXAS WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000. *TT *TR
Suspension, Feb 5, 2018
VEHICLE IS USED IN UPSTATE NY. WHEN THE TEMPERATURE DROPS, THE SUSPENSION DOESN'T OPERATE CORRECTLY. UNABLE TO ADJUST FOR SMOOTH RIDE
Power train, Jan 24, 2018
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE THE SHIFTER WAS IN PARK, THE VEHICLE ROLLED AWAY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MARTINS CHRYSLER, DODGE, JEEP, RAM (1422 MAIN ST, UNION GROVE, WI 53182) WHERE A DIAGNOSTIC TEST WAS PERFORMED, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE VIN WAS NOT PROVIDED. *BF *TR
Power train, Other or unspecified, Jan 24, 2018
THE TRUCK WILL ROLL AWAY AFTER PLACING GEAR IN PARK. THIS HAS HAPPENED ON MANY SEPARATE OCCASIONS.
Air bags, Jan 17, 2018
TAKATA RECALL ACTIVE RECALL - DATED DECEMBER 20, 2017 NHTSA RECALL NUMBER 17V-821 MANUFACTURER RECALL NUMBER T79 NOTHING HAS HAPPENED AS OF YET EXCEPT THE GREAT CONCERN OF A SAFETY RISK NOT BEING RESOLVED! DEALER HAS NOT RECEIVED OR HEARD ANYTHING FROM THE MANUFACTURER IN REGARD TO A REPAIR FOR THE VEHICLES INVOLVED. THIS IS NOT ACCEPTABLE!
Suspension, Jan 16, 2018
THE AIR SUSPENSION FREEZES UP WHEN IT GETS BELOW ZERO. I DO A LOT OF ICE FISHING, THE REASON I BOUGHT THIS TRUCK, AND I'VE HAD TO DRIVE WITH VARIOUS CORNERS OF THE VEHICLE HAVING NO SUSPENSION. ONE TIME, IT HAPPENED WHILE DRIVING DOWN THE INTERSTATE AT 75MPH, THE WHOLE FRONT END DROPPED TO THE FRAME AND I ALMOST CRASHED BECAUSE I DIDN'T KNOW WHAT WAS GOING ON RIGHT AWAY. IT HAS BEEN HAPPENING SINCE I BOUGHT THE TRUCK A YEAR AGO. TO DATE IT'S BEEN IN THE SHOP 5 TIMES AND THE COMPRESSOR FINALLY BURNT OUT.
Suspension, Jan 15, 2018
THE VEHICLE DEFAULTS TO THE ENTRY/EXIT MODE IN THE AIR SUSPENSION SYSTEM IN COLD WEATHER AND IS UNDRIVABLE. DODGE IS AWAY OF THE ISSUE AND TO FIX THE PROBLEM YOU HAVE TO PURCHASE A NEW AIR SUSPENSION CONTROL MODULE FOR $1100. IF THIS IS A KNOWN ISSUE THAT IS A FACTORY DEFECT WHY ISN'T THIS A RECALL?
Power train, Jan 9, 2018
VEHICLE HAS DIAL KNOB SHIFTER IT POPS OUT OF GEAR WHILE GOING DOWN ROAD HAS A FEW TIMES WILL SHIFT TO P .. NO POLICE REPORT REQUIRED THERE WAS NO ACCIDENT THE TIMES IT OCCURRED ONE TIME I WAS OUT OF VEHICLE IT WAS IN PARK AND SHIFTED IN TO DRIVE. I HAD 2 WITNESSES TO THIS EVENT .MULTIPLE DATES AND DATES ARE ESTIMATED
Air bags, Jan 9, 2018
EVERY YEAR THE AIR BAG LIGHT COMES ON. THE WIRE IN OR AROUND THE DRIVE SEAT GET CHAFFED. I AM FORCED TO PAY FOR THE SAME REPAIR OVER AND OVER.
Vehicle speed control, Electronic stability control (ESC), Jan 3, 2018
DRIVER HEADING DOWN HILL USED THE + AND - INDICATORS TO MANUALLY PUT THE TRANSMISSION INTO 3RD GEAR. GOING APPROXIMATELY 60/70 MPH HEARD THE TRANSMISSION SLIP INTO 2ND GEAR AND THE RPM'S BEGAN TO INCREASE. THE VEHICLE CONTINUED TO ACCELERATE THROUGH THE MANUAL BREAKING OF THE DRIVER. THE DRIVER TOOK THE NEXT EXIT PLACING THE VEHICLE INTO NEUTRAL WHEN A TRANSMISSION SENSOR FLASHED. STILL WITH NO GAS THE ENGINE CONTINUED TO ACCELERATE. THE DRIVER WHO WAS ABLE TO PLACE THE VEHICLE INTO PARK OFF THE EXIT TURNED THE VEHICLE OFF AND WHEN TURNING BACK ON ENGINE CONTINUED THROTTLE AS IF IN FULL ACCELERATION. VEHICLE WAS TURNED OFF AND TOWED TO VISTA AUTOGROUP IN SILVERTHORNE, CO. VEHICLE WAS REPAIRED FINDING A FAULTY ACCELERATION PEDAL SENSOR.