2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints
1,767 reports, newest first.
Suspension, Jun 15, 2018, fire
TL* THE CONTACT OWNED A 2014 RAM 1500. WHILE DRIVING 74 MPH, AN ABNORMAL NOISE WAS HEARD. THE CONTACT STOPPED THE VEHICLE AS THE FRONT SUSPENSION EXPLODED. THE CONTACT NOTICED FLAMES UNDER THE HOOD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THE REPORT INDICATED THAT THE FRONT SUSPENSION CAUSED THE FIRE. THE CONTACT SUSTAINED A BURNED HAND, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Steering, Jun 9, 2018
ONE MORNING IN DECEMBER OF 2017, I STARTED MY PARKED TRUCK IN THE DRIVEWAY OF MY HOME AND THE ELECTRIC STEERING STOPPED WORKING PROPERLY AT 38,000 MILES. WHETHER YOU ARE GOING FORWARD OR IN REVERSE, THE STEERING IS VERY HARD TO TURN. YOU MUST SLOW DOWN TO 10 MPH OR LESS TO BE ABLE TO TURN STEERING WHEEL AND MAINTAIN YOUR LANE. OTHERWISE YOUR TURNS WILL BE TO WIDE AND CROSS OVER INTO OPPOSING LANE OF TRAFFIC.
Electrical system, Air bags, Seats, Jun 4, 2018
THE AIRBAG WARNING LIGHT KEEPS COMING ON AND OFF (ALONG WITH THE ACCOMPANYING "DING"). I THINK THERE IS A SHORT IN THE WIRING UNDER THE DRIVER'S SEAT. WHENEVER I GO OVER BIG BUMPS IT SEEMS TO CAUSE THE ISSUE MORE OFTEN.
Power train, Vehicle speed control, Jun 4, 2018
MY TRUCK KEEPS ROLLING FORWARD OR BACKWARDS WHEN PUT INTO PARK, ALSO MY CRUISE DONT SHUT OFF OR TURN ON HALF THE TIME.
Engine and engine cooling, Engine, Jun 4, 2018, fire
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE AND FLAMES APPEARED FROM THE ENGINE COMPARTMENT. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE FLAMES WERE EXTINGUISHED AND THE VEHICLE WAS TOWED TO CAPITOL CHRYSLER DODGE JEEP RAM (3201 MISSOURI BLVD, JEFFERSON CITY, MO 65109, (573) 893-5000) WHERE IT WAS DIAGNOSED THAT THE EXHAUST GAS RECIRCULATION SYSTEM FAILED, AND THE WIRING HARNESS AND INTAKE AND EXHAUST MANIFOLDS NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 74,000.
Other or unspecified, Fuel/propulsion system, Jun 3, 2018
DPF/DEF SYSTEMS CAUSING ENGINE FAILURE. LEVELING SENSOR INSIDE OF THE D.E.F TANK ISN'T REPONDING AND CAUSING TRUCK TO RUN BAD AND CAUSING TRUCK TO GO INTO LIMP MODE. AND THERE SHOULD BE A RECALL ON THE DPF SYSTEM
Steering, May 25, 2018
YESTERDAY WHILE ROUNDING CORNER ON HIGHWAY VEHICLE STEERING WHEEL SUDDENLY DID NOT WANT TO TURN FELT LIKE IT WAS BINDING UP. HAD TO USE BOTH HANDS PULLING HARD ON WHEEL TO MAKE CORNER AND THEN THE WHEEL DID NOT CENTER ON ITS OWN. I WENT OUT OF MY LANE OF TRAFFIC FORTUNATELY NO ONE WAS IN THE OTHER LANE. STEERING RETURNED TO NORMAL FOR.A FEW MINUTES THEN IT HAPPENED AGAIN ON EXIT RAMP. IT HAS HAPPENED ON AND OFF MULTIPLE TIMES. THERE IS NO WARNING BEFORE IT HAPPENS AND ELECTRIC ASSIST WARNING LIGHT HAS NEVER ACTIVATED WHEN THIS HAS OCCURRED. I AM CURRENTLY AT LOCAL REPAIR SHOP HAVING THE TRUCK LOOKED AT. IN THE PAST I OWNED A TOYOTA PICKUP WITHOUT POWER STEERING AND THIS IS 20 TIMES MORE DIFFICULT TO CONTROL WHEN LOSING THE ELECTRIC ASSIST. THIS HAPPENS ON THE HIGHWAY AT HIGHWAY SPEEDS AS WELL AS ON CITY STREETS. IF CAN HAPPEN ON JUST GENTLE BENDS IN THE ROADWAY AT HIGHWAY SPEEDS OR LOW SPEED TURNS. THE STEERING IS JUST AS DIFFICULT TO MOVE NO MATTER THE SPEED WHEN IT OCCURS. STEERING WHEEL FEELS LIKE IT'S STUCK BUT WILL MOVE WITH A LOT OF FORCE FROM BOTH HANDS. I ALMOST HIT THE CURB AT LOW SPEED ON THE WAY TO THE REPAIR SHOP THIS MORNING.
Electrical system, Engine, May 24, 2018
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING 55 MPH, THE VEHICLE STALLED, BUT WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO VANCAMPEN MOTORS INC. (601 W 3RD ST, WILLIAMSPORT, PA 17701, (570) 326-0567), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 51,000.
Steering, May 23, 2018
IN EARLY 2018 I STARTED TO NOTICE THAT THE STEERING ON MY TRUCK WOULD "GUM UP". AS YOU STARTED TO MAKE A TURN THE STEERING WOULD BE FINE BUT THEN AS YOU CONTINUED THROUGH THE TURN IT WOULD TAKE MORE EFFORT TO TURN THE WHEEL. IT NEVER COMPLETELY LOCKED UP BUT THEN GO BACK TO NORMAL. TO ME IT SEEMED THAT THE POWER STEERING PUMP WAS FAILING OR LOW ON FLUID. WHEN I CHECKED I FOUND THAT THERE IS NO PUMP BUT AN ELECTRONIC MOTOR ASSIST FOR THE STEERING. I TOOK THE VEHICLE TO THE DEALER FOR REGULAR SERVICE AND THEY CHECKED IT OUT BUT SAID THAT THEY COULD NOT DUPLICATE MY COMPLAINT. I TRIED TO INVESTIGATE WHEN IT WOULD HAPPEN BUT THERE WAS NO COMMON THING. ON APRIL 14TH I WAS DRIVING ON AN INTERSTATE HIGHWAY AND NOTICED THAT EVEN WHILE TRACKING IN A STRAIGHT LINE THE TRUCK STEERING WOULD GUM UP . AS LONG AS I THINK ABOUT IT I DON'T WORRY BUT I AM AFRAID THAT IT WILL FAIL COMPLETELY. I TOOK IT DIRECTLY TO THE DEALER AND THEY HAD NO ONE TO LOOK AT IT. I TOOK IT BACK TO DEALER ON THE 17TH BUT AGAIN I COULD FEEL IT GOING BUT NOTHING WHILE I HAD THE MECHANIC IN THE TRUCK. SOMETIMES I CAN FEEL IT WHILE STATIONARY AND JUST TURNING THE WHEEL. I HAVE NOTICED THAT IT GOES AWAY ON RAINY DAYS. ALMOST LIKE THE STEERING IS GETTING LUBRICATED BUT ONCE THE WEATHER IS DRY FOR A FEW DAYS THE GUMMY FEELING COMES BACK. THE DEALER DID SAY THAT THE ELECTRONIC POWER STEERING UNIT DID NOT LOOK LIKE IT WAS LEAKING BUT WHEN I WAS UNDERNEATH THE TRUCK I SAW THAT THE RUBBER BOOTS ON BOTH SIDES OF THE UNIT APPEARED TO BE STAINED (SEE PIX)
Fuel/propulsion system, May 18, 2018
FUEL SENSOR FAILURE CHECK ENGINE LIGHT COMES AND GOES WHICH CAUSES THE FUEL GAUGE TO STOP WORKING. NOT UNDER WARRANTY BUT A KNOW PROBLEM. WHY HAS THIS NOT BEEN ADDRESSED WHEN IT IS A OBVIOUS PROBLEM.
Air bags, May 16, 2018
AIRBAG SYSTEM MESSAGE KEEPS COMING ON, MESSAGE KEEPS GOING ON AND OFF BUT NOW IS STAYING ON ALL THE TIME.
Air bags, May 14, 2018
VEHICLE HAD BEEN SERVICED FOR ALL AIRBAG RELATED RECALLS IN THE PAST. AT APPROXIMATELY 53,000 MILES, MY SRS LIGHT RANDOMLY COMES ON AND 'SERVICE AIRBAG SYSTEM" MESSAGE DISPLAYS ON DASH. I CALLED THE DEALERSHIP TO SEE IF IT WAS COVERED UNDER RECALL OR WARRANTY AND WAS TOLD NO AND DEALERSHIP WANTS $150 TO LOOK AT VEHICLE. INTERNET RESEARCH SHOWS THIS IS A COMMON ISSUE ON RAM PICK-UPS. BECAUSE THE LIGHT COMES ON FOR A DAY OR SO AND GOES OUT FOR SEVERAL DAYS, I AM WAITING FOR THE LIGHT TO STAY ON CONSTANTLY TO PREVENT MYSELF FROM HAVING TO PAY $150 MULTIPLE TIMES BECAUSE THERE IS NO ACTIVE FAULT WHEN I DROP IT OFF. BECAUSE THIS VEHICLE HAS HAD AIRBAG RELATED RECALL DUE TO WIRING, THESE VEHICLES SHOULD HAVE AN EXTENDED WARRANTY ON THEIR AIRBAG SYSTEM. THE FAULT THAT I AM GETTING FROM MY PERSONAL OBDII SCANNER IS "OPEN CIRCUIT ON FRONT DRIVERS SQUIB #2". LIGHT COMES ON WHEN RANDOMLY, EITHER AT FIRST START IF THE DAY, OR AFTER DRIVING FOR AWHILE. LIGHT AND WARNING GOES OFF IN THE SAME CONDITIONS (RANDOMLY). NEW AIRBAG COSTS $795 AND CLOCK-SPRING IS $295. THESE COSTS ARE FOR PARTS ONLY AND UNACCEPTABLE FOR A 4 YEAR OLD TRUCK WITH 53,000 MILES.
Electrical system, Fuel/propulsion system, May 14, 2018
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE AT THE DEALER (COLUMBIANA DODGE CHRYSLER, 100 COMMERCE CIRCLE, COLUMBIANA, OH 44404), THE CONTACT WAS INFORMED OF AN UNKNOWN RECALL FOR HER VEHICLE. THE DEALER ALSO INFORMED THE CONTACT THAT THE VEHICLE NEEDED AN ELECTRONIC COMPUTER BOX SENSOR ASSEMBLY AND A FUEL PUMP RELAY CIRCUIT BOARD. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE NHTSA CAMPAIGN INFORMATION WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, May 10, 2018
THE ELECTRIC POWER STEERING FAILED ON THE TRUCK AT 60,000 MILES. THERE WAS NO POWER STEERING ON THE TRUCK. IT WAS DETERMINED THE CONTROL MODULE FAILED BUT WAS NOT REPLACEABLE BY ITSELF SINCE THE ENTIRE STEERING RACK UNIT IS SEALED SO I HAD TO REPLACE THE ENTIRE RACK. THIS ISSUE HAS BEEN SEEN IN OTHER MODEL YEARS OF THIS TRUCK AND RAM ACTUALLY ISSUED A RECALL ON ONLY 440 2016 MODELS UNDER RECALL S19 AND NHTSA CAMPAIGN 16V167000. THIS IS A FAULTY DESIGN AND CAN OBVIOUSLY BE VERY DANGEROUS LOSING POWER STEERING WHILE DRIVING. RAM REFUSED TO REIMBURSE OR PAY FOR ANY PART OF THE NEW STEERING RACK. *TT CONSUMER HAD IT REPAIR AND IS DRIVABLE.UPDATED 8/16/18*JB
Other or unspecified, May 8, 2018, fire
DRIVING TO WORK 5/7/18 TRUCK WAS RUNNING FINE WITH NO CEL'S, ALARMS, WARNINGS OR ANYTHING OUT OF THE ORDINARY JUST A NORMAL DRIVE AS USUAL AND THIS IS MY DAILY DRIVER. I APPROACHED THE INTERSECTION TO TURN RIGHT CAME TO A STOP THERE WAS NO ONCOMING TRAFFIC SO ACCELERATED TO TURN ONTO HIGHWAY FEEDER WHEN I HEARD A WEIRD SOUND AND FELT THE TRUCK DECELERATE. I PUSHED THE PEDAL A LITTLE HARDER AND NOTICED NO CHANGE IN SPEED RPMS WERE DROPPING AS WELL AS BOOST GAUGE I LOOKED IN THE MIRROR AND SAW A TRAIL OF SMOKE AND BEGAN MAKING MY WAY TO THE SHOULDER OF THE ROAD. WHILE MAKING MY WAY TO THE SHOULDER SMOKE BEGAN COMING INTO THE CAB OF THE TRUCK AND THE ENGINE DIED, I PUT THE TRUCK IN PARK AND POPPED THE HOOD LATCH WHEN I OPENED THE HOOD THERE WAS A SMALL FIRE ON THE BACK OF THE MOTOR ON THE PASSENGER SIDE NEAR THE EGR AND TURBO. IMMEDIATELY CLOSED THE HOOD GRABBED A BOTTLE OF WATER FROM THE CAB OPENED THE HOOD AND EXTINGUISHED THE FLAME. TRUCK WAS TOWED TO LOCAL DEALERSHIP WHO BEGAN LOOKING AT THE TRUCK AND SAID IT APPEARED THE EGR GOT HOT OR THERE WAS A SHORT IN THE WIRING SYSTEM. I CONTACTED RAM TO VERIFY MY 5Y/100,000M WARRANTY AS WELL AS THE EXTENDED WARRANTY THAT I PURCHASED THEY THEN TURNED ME OVER TO FIAT-CHRYSLER WHO SAID THEY WERE ASSIGNING A SPECIAL INVESTIGATOR TO LOOK AT THE TRUCK AND HAS ORDERED THE DEALERSHIP TO STOP ALL WORK UNTIL INVESTIGATION IS COMPLETE WHICH COULD TAKE 4 WEEKS. FIAT-CHRYSLER IS ALSO REFUSING TO PROVIDE A LOANER OR RENTAL EVEN THOUGH THEY ARE THE ONES WHO WANTED TO ASSIGN A SPECIAL INVESTIGATOR. DEALERSHIP WAS FAR ENOUGH ALONG IN TEARDOWN BEFORE FIAT-CHRYSLER STOPPED WORK THAT I WAS ABLE TO OBTAIN THE FOLLOWING PICTURES WITH THE PLASTIC COVER REMOVING SHOWING THE MELTED AND BURNED WIRING HARNESS UP AGAINST THE EGR AND MANIFOLD.
Fuel/propulsion system, Apr 30, 2018
AT 38000 MILES THE ENGINE LIGHT CAME ON AND REPORTED A "FUEL SENSOR FAILURE". GAS GUAGE READS EMPTY.
Fuel/propulsion system, Apr 30, 2018
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE FUEL GAUGE WOULD REGISTER EMPTY, EVEN WITH A FULL TANK OF FUEL. IN ADDITION, THE CHECK ENGINE AND FUEL SENSOR FAILURE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER IN CHANTILLY, VIRGINIA WHERE IT WAS RECOMMENDED THAT THE FUEL PUMP BE REMOVED FOR INSPECTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000. *LN *TT
Air bags, Apr 24, 2018
SERVICE AIRBAG LIGHT KEEPS COMING ON AND OFF
Service brakes, Apr 23, 2018
BRAKES FAILED TO STOP VEHICLE. I APPLIED BRAKES AND HAD A HARD PEDDLE. I HAD TRUCK TOWED TO DEALERSHIP FOR REPAIR. DEALER SAID IT WAS INTERNAL FAILURE OF THE POWER BRAKE BOOSTER CHECK VALVE. TRUCK HAD 59,906 MILES.
Electrical system, Other or unspecified, Apr 19, 2018, fire
TRUCK TOOK BRIEF PERIODS WHERE IT WOULD JUST SUDDENLY DIE GOING DOWN THE ROAD, THEN THE LAST TIME RUNNING ABOUT 60 MPH, IT DIED NOT FAR FROM HOME AND SMOKE BILLOWED OUT FROM UNDER THE HOOD WAFTING ITS WAY INSIDE THE CAB...SON-IN-LAW FOUGHT THE STEERING AND MANAGED TO BRING IT TO A STOP ON THE SHOULDER OF THE ROAD...WITH MY GRANDDAUGHTERS IN THE BACK SEAT....THEY WERE ALMOST OVERCOME BY THIS BLACK OBNOXIOUS SMOKE AND BOTH SUFFERED FOR THE LONGEST TIME A HARSH, DRY COUGH...I NOTICED THERE ARE LIMITED RECALLS ON THIS MODEL OF TRUCK AND NONE SEEM TO BE RELATED TO ELECTRICAL FIRES UNDER THE HOOD...HOW EVER THESE VEHICLES ARE UNSAFE AND POSE A SIGNIFICANT HAZARD TO ALL THE MOTORING PUBLIC...THEY SHOULD BE RECALLED AND ALL OF THEM DESTROYED TO PROTECT THE PUBLIC AND THE PASSENGERS...DEALERSHIP SATED THE 'BRAIN BOX AND STARTER BURNED UP' AND IS NOT A WARRANTY ISSUE...BUT THE HEALTH AND WELL BEING OF MY GRANDCHILDREN ARE FAR MORE IMPORTANT THAN CHRYSLER'S PROFIT MARGIN.
Fuel/propulsion system, Apr 18, 2018
CHECK ENGINE LIGHT CAME ON WHILE DRIVING AND MESSAGE STATED PROBLEM WITH FUEL SYSTEM SENSOR. GAS GAUGE WOULD READ EMPTY EVEN THOUGH THERE WAS FUEL IN THE TANK. BROUGHT TO DEALER - TECHNICIAN VERIFIED CODE P0463 FUEL LEVEL SENSOR CIRCUIT HIGH; TESTED SYSTEM AND FOUND FAULTY FUEL PUMP MODULE. THE TRUCK ONLY HAS 32,224 MILES BUT WASN'T COVERED UNDER WARRANTY BECAUSE IT'S OVER 3 YEARS. COST FOR NEW FUEL PUMP MODULE WAS $456 PLUS $347 LABOR ($803 TOTAL). WHEN REVIEWING COMPLAINTS ON THIS YEAR TRUCK/MODEL OTHER PEOPLE HAD THE SAME PROBLEM WITH THIS PART SHORTLY AFTER THE WARRANTY EXPIRED. IT WOULD SEEM THAT THIS SHOULD NOT HAPPEN WITH SUCH LOW MILEAGE AND IN MY CASE, SINCE THE TRUCK HAS BEEN PROPERLY MAINTAINED ACCORDING TO THE MANUFACTURER'S RECOMMENDATION. CLEARLY THERE IS A PROBLEM WITH FAULTY FUEL PUMP MODULES IN 2014 RAM 1500 TRUCKS.
Power train, Electrical system, Apr 10, 2018
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND SHIFTED TO THE PARK POSITION. IN ADDITION, THE CONTACT EXPERIENCED AN ELECTRICAL FAILURE IN WHICH ALL OF THE INTERIOR LIGHTS WOULD NOT TURN OFF WHEN THE VEHICLE WAS TURNED OFF. A DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. THE VIN WAS NOT AVAILABLE.
Engine, Apr 6, 2018
MY TRUCK HAS STARTED RUNNING ROUGH WITHOUT ANY POWER AND NOTICING A TICKINGKOCKING NOISE WITHIN THE PAST WEEK SO I STARTED LOOKING INTO IT AS I'VE ALWAYS CHANGED MY OIL BETWEEN 5-10K FULL SYNTHETIC 5W20 AND ALWAYS RAN GOOD FUEL AT LEAST 89-93 BC I HAVE 142K ON IT. I'VE NOTICED THE TICKING NOISE AROUND 75 AND THOUGHT MAYBE SLIGHT EXHAUST LEAK FROM THE WELDS BUT AS I START READING ON INTERNET IT'S BEEN A PROBLEM WITH CHRYSLER ON ALL THESE HEMI ENGINES FOR QUITE A FEW YEARS NOW AND I THINK IT'S BS THAT I'M HAVING TO PAY TO FIX SOMETHING THAT OBVIOUSLY BEEN A PROBLEM FOR VEHICLES WITH WELL UNDER THE MILEAGE I HAVE AS WELL. THE WIFE HAS A CHEVY WITH OVER 200K THAT RUBS LIKE A TOP AND SHE NEVER CHANGED THE OIL BEFORE WE GOT TOGETHER, IN FACT IT WAS SLUDGE WHEN I DID THE FIRST OIL CHANGE AND IT DOESN'T TICK NOCK OR HESITATE ONE BIT. I HOPE SOMEONE WILL STEP UP AND HELP PPL OUT WITH THEIR MISTAKES AND MAKE IT RIGHT BC I'M OUT OF A VEHICLE I STILL OWE ON AND CAN'T EVEN GET TO WORK BC GUESS WHAT I DRIVE FOR WORK. BUMMER I KNOW BUT NOT IF Y'ALL WOULD FIX PROBLEMS WHEN THE ARISE!!!!
Power train, Apr 1, 2018, crash
ON NOVEMBER 24, 2017 THE VEHICLE WAS PLACED IN PARK USING THE MOUNTED KNOB GEAR SHIFTER. THE DRIVER WAS GOING TO REMOVE ITEMS FROM THE BED OF THE TRUCK INTO A BULK TRASH AREA IN THE DRIVER'S HOUSING DEVELOPMENT. THE BULK TRASH AREA IS A 3-WALL CONCRETE DUMPSTER HIDER, WITH NO DUMPSTER INSIDE (AS SHOWN IN PICTURE). THE PASSENGER EXITED THE VEHICLE PRIOR TO THE DRIVER EXITING. AFTER EXITING THE VEHICLE AND WALKING TOWARDS BACK OF THE TRUCK, THE TRUCK BEGAN TO ROLL BACKWARDS, ULTIMATELY HITTING THE CONCRETE BARRIER THAT BROUGHT THE VEHICLE TO A STOP. UPON RE-ENTERING THE VEHICLE., THE DRIVER NOTED THAT THE KNOB GEAR SHIFTER WAS IN "REVERSE". THE DRIVER IMMEDIATELY CALLED INSURANCE PROVIDER TO FILE CLAIM, AS WELL AS FCA, THE VEHICLE'S MANUFACTURER. FCA SENT AN INVESTIGATOR WHILE THE TRUCK WAS AT THE BODY SHOP TO ASSESS VEHICLE. OWNER ALSO BROUGHT VEHICLE TO RAM DEALERSHIP SUBSEQUENT TO BODY REPAIRS FOR INSPECTION. RAM SAID BECAUSE INCIDENT COULD NOT BE REPRODUCED, ISSUE DID NOT EXIST. OWNER HAS OWNED VEHICLE SINCE NOVEMBER 2014 AND THIS WAS THE FIRST TIME THIS INCIDENT OCCURRED. AS SUCH, DUPLICATION IS NOT PREDICTABLE. FCA PLACED BLAME ON PARKING BRAKE NOT BEING UTILIZED.
Engine, Mar 27, 2018
5.7L HEMI LIFT/CAN FAILURE!!!!! I AM A RAM OWNER AND HAVE HAD SOME TROUBLE WITH MY 2014 RAM 1500 AT AROUND 135,000 MILES MY ENGINE STARTED TO TAP IN A RITHUM AND WAS GETTING LOUDER BY THE DAY. DID A LITTLE RESEARCH AND FOUND THAT A LOT OF FOLKS ARE HAVING A PROBLEM WITH LIFTER COLLAPSING AND DESTROYING THE CAM. TOOK MY TRUCK TO THE DEALER AND WAS TOLD EXACTLY WHAT I HAD READ ABOUT A LOT OF FOLKS SAYING THEY HAD THE SAME ISSUE WITH THERE HEMI. NOT ONLY IN THE RAM MODELS BUT JEEP GRAND CHEROKEE MODELS AND CHALLENGERS AS WELL EQUIPPED WITH THE HEMI ENGINE AS WELL. THIS REPAIR COST ROUGHLY 3500.00 OR MORE TO HAVE REPAIRED. AND CHRYSLER SHOULD HELP COVER THE COST ON REPAIRS. I AM VERY UPSET WITH CHRYSLER PRODUCTS AND AT THIS TIME MAY NEVER OWN ANOTHER CHRYSLER PRODUCT.