2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints
1,767 reports, newest first.
Service brakes, May 21, 2016
LEFT FRONT BRAKE WORN PADS / CAUSING ROTOR DAMAGE AT ~30,000 MILES. DESIGN ISSUE THAT NO WARNING SYSTEM EXIST ON PAD WORN OUT. ON INSPECTION RIGHT FRONT ALSO AFFECTED BUT NOT COMPLETELY WORN OUT. A METHOD OR SYSTEM SHOULD EXIST TO WARN DRIVER TO REPLACE PADS. DEALER TREATS IT AS NORMAL WEAR AND TEAR - I BELIEVE IT IS PART OF NHTSA #16V168000 POTENTIALLY USING SAME PARTS FROM SAME SUPPLIER AND SHOULD BE A RECALL ISSUE. DEALER IS BIG O DODGE IN GREENVILLE SC. THIS VEHICLE HAD A LARGE NUMBER OF RECALLS ALREADY AND ONCE FOR WRONG DIFFERENTIAL INSTALLED WAS OUT OF SERVICE FOR LONGER THAN 3 WEEKS. I BELIEVE THIS IS A LEMON VEHICLE AND SHOULD BE A BUY BACK FROM THE DEALER.
Power train, May 19, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE BACKING OUT OF A DRIVEWAY, THE VEHICLE JERKED AND A LOUD UNKNOWN NOISE WAS HEARD FROM THE REAR PASSENGER SIDE TIRE. THE CONTACT HEARD AN UNKNOWN NOISE WHEN MAKING A TURN OR COMING TO A STOP. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL AND SPIDER GEAR WERE WORN OUT AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY BECAUSE IT WAS NOT A MANUFACTURER DEFECT. THE FAILURE MILEAGE WAS 24,000.
Other or unspecified, May 16, 2016
VEHICLE HAS HAD A CONTINUAL VIBRATION/SHAKING SINCE NEW. THE TIRE HAVE BEEN REPLACED TWICE, BALANCED 8 TIMES, AND THE DIFFERENTIAL HAS BEEN REPLACED. THE FENDER FLARES HAVE ALSO BEEN REPLACED FOR DETACHMENT WITH THE THOUGHT THAT THEY MAY HAVE CAUSED THE SHAKING. I HAVE OPENED THREE CASES WITH FCA AND ASKED TO HAVE THE VEHICLE REPLACED. THE AREA SERVICE REPRESENTATIVE WILL NOT ACKNOWLEDGE A PROBLEM EVEN THOUGH THE DEALERSHIP DOES. I STRONGLY BELIEVE THAT IT MAY BE A SAFETY CONCERN THAT IS BEING AVOIDED BY FCA.
Electrical system, May 10, 2016
THE RADIO CONTROLS SO MUCH OF THE VEHICLE COMPONENTS AND SYSTEMS AND I AM NOW ON MY THIRD RADIO UNIT AND STILL HAVE ELECTRICAL PROBLEMS ALL OVER THE VEHICLE AND NOT SURE IF THIS IS RELATED. FUSES BLOWNING, BULBS BLOWING, ETC.
Engine, Fuel/propulsion system, May 9, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING 20 MPH, THE VEHICLE STALLED. THE CONTACT LIFTED THE HOOD AND NOTICED THAT THE FUEL LINE LEAKED FUEL ONTO THE ENGINE PROFUSELY. THE VEHICLE WAS TOWED TO A DEALER AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 21,165.
Steering, Exterior lighting, Air bags, Apr 29, 2016, crash
HEAD ON COLLISION, THAT CAUSED ENTIRE FRONT FRAME TO BE REPLACED AND AIR BAGS DID NOT DEPLOY.
Power train, Apr 27, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING DOWNHILL AT APPROXIMATELY 15 MPH, THE VEHICLE ACCELERATED AND THEN DECELERATED ON ITS OWN ONLY WHEN IN FIRST OR SECOND GEAR. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY SEVEN TIMES WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER WAS LOCKING AND UNLOCKING AND WAS DESIGNED TO PERFORM THAT WAY. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 06/29/16*LJ UPDATED 10/19/2017*JS
Other or unspecified, Apr 23, 2016, crash
I HAVE HAD 2 INSTANCES WITH THE ROTARY SHIFT ON THIS VEHICLE. IN BOTH CASES I HAD THOUGHT THE THE VEHICLE WAS IN PARK WHEN IT WAS ACTUALLY IN REVERSE.WHEN THE FIRST INCIDENT HAPPENED I WAS ABLE TO SAFELY STOP THE VEHICLE WITHOUT INCIDENT. HOWEVER, WHEN THE SECOND INCIDENT HAPPENED I HAD EXITED THE VEHICLE WITH MY WIFE AS A PASSENGER. NEITHER OF US WERE ABLE TO STOP IT AND CONTINUED BACKWARDS AND STRUCK A PARKED VEHICLE THAT WAS PARKED. THIS CAUSED SIGNIFICANT DAMAGE TO BOTH VEHICLES. THANKFULLY, NO ONE WAS INJURED AND NOW I AM EXTREMELY CAREFUL WHEN PUTTING THIS VEHICLE INTO THE PARK MODE. I CHECKED THE PUSH BUTTON IGNITION ASSUMING THAT IN AN EMERGENCY I COULD STOP THE ENGINE BUT FOUND THIS WOULD NOT WORK. IF THE CIRCUMSTANCES WERE A BIT DIFFERENT THE OUTCOME COULD HAVE BEEN VERY BAD. THE INCIDENT HAPPENED AT A CAR DEALERS LOT WHTH MY VEHICLE BACKING AND STRIKING ON OF THE CARS ON THEIR LOT.
Other or unspecified, Apr 22, 2016, crash
I HAD THE SAME ISSUE AS THE CURRENT RECALL FOR THE CARS AND SUV ROLLING AWAY WHILE IN PARK. I HAVE VIDEO FROM MY DASH CAMERA, THE DEALERSHIP AND CORPORATE OFFICE ALSO HAS THE VIDEO. THEY CLAIM I JUST LEFT IF IN DRIVE, BUT IN THE VIDEO YOU CAN CLEARLY HEAR THE TRUCK SHIFTED INTO PARK. THE VEHICLE STARTS ROLLING APPROXIMATELY 1 AND A HALF MINUTES AFTER I PARKED IT IN MY DRIVEWAY. I CAME BACK OUT OF MY HOUSE TO FIND THE TRUCK HAD SHIFTED INTO DRIVE AND HAD CRASHED UP AGAINST MY WORKBENCH IN MY CARPORT. THE TRUCK IS STILL CURRENTLY AT THE DEALERSHIP, AND THEY STILL CLAIM IT IS OPERATING NORMALLY. (THEY CANNOT DUPLICATE THE PROBLEM).
Engine, Apr 21, 2016
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. WHILE PARKED AT NIGHT, THE CONTACT STATED THAT THE VEHICLE WAS UNOCCUPIED AND A LOUD UNUSUAL NOISE EMITTED FROM UNDERNEATH THE HOOD. THE FAILURE RECURRED SPORADICALLY AT ANY GIVEN TIME. THE VEHICLE WAS TAKEN TO THE DEALER EIGHT TIMES FOR DIAGNOSIS. THE MECHANIC WAS UNABLE TO LOCATE THE FAILURE. ON THE THIRD VISIT, THE DEALER WAS ABLE TO DUPLICATE THE FAILURE HOWEVER, THERE WAS NO SOLUTION AND THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Engine, Apr 19, 2016
OIL FILLER HOUSING.. MY OIL FILLER HOUSING CRACKED AND CAUSED A MAJOR OIL LEAK AND CAUSED OIL TO COVER EVERYTHING ON MY ENGINE TOOK IT TO THE DEALER TO BE SERVIFED AND WAS TOLD IT'S A COMMON PROBLEM BUT ISN'T COVERED UNDER WARRANTY. THE AMOUNT OF OIL THAT LEAKED EVERYWHERE COULD HAVE CAUSE A MAJOR FIRE.
Air bags, Apr 18, 2016, crash
TL* THE CONTACT OWNED A 2014 RAM 1500. WHILE DRIVING APPROXIMATELY 15 MPH, ANOTHER VEHICLE DRIVING 80 MPH CRASHED INTO THE FRONT PASSENGER SIDE. THE CONTACT'S VEHICLE ROLLED OVER THREE TIMES AND LANED ON ALL FOUR TIRES. THE DRIVER SUSTAINED SEVERE INJURIES TO THE BACK, NECK, AND RIBS. THE DRIVER ALSO SUFFERED SEVERE HEADACHES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED BY THE INSURANCE COMPANY FOR INVESTIGATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,236. UPDATED 05/20/16*LJ *TR
Electrical system, Other or unspecified, Apr 7, 2016
PURCHASED THIS TRUCK IN DECEMBER 2014. THE MILEAGE IS 23,800 AS OF 4/7/2016 DATE MILES PROBLEM 2/7/15 2245 CHECK ENGINE LIGHT CAME ON (GRILL SHUTTER BROKE) 2/17/15 2756 SOFTWARE UPDATE NEEDED ON TRANSMISSION 10/24/15 15992 AIRBAG RECALL 1/16/16 19975 IDLER PULLEY STARTED SQUEALING (REPLACED) 4/7/16 23,800 CHECK ENGINE LIGHT CAME ON OIL PRESSURE SENSOR BAD (REPLACED)
Electrical system, Other or unspecified, Service brakes, Apr 5, 2016
NUMEROUS ELECTRICAL PROBLEMS, BLOWING FUSES, BLOWING LIGHT BULBS, AND RADIO ISSUES. I HAD TO REPLACE THREE FUSES AND HAVE ONLY HAD THE BRAND NEW VEHICLE DESPITE IT WAS ON THE DEALERS LOT WITH 5 MILES ON IT WHEN I TEST DROVE IT. IN A YEARS TIME I HAVE HAD TO REPLACE ONE HEAD LIGHT BUILD, ONE RIGHT BRAKE TAIL LIGHT BULB. HAD TO REPLACE THE THREE BRAKE LIGHT DUE TO LEAKING. I AM GETTING READY TO HAVE THE THIRD RADIO REPLACED BY DEALER. THE DEALER HAS HAD TO ALSO WORK ON THE REAR WINDOW TWICE WHICH WAS LEAKING SEVERALLY, AND THE DEALER HAS ALSO REPLACED THE SHARK FIN SATELLITE ANTENNA ONCE. I AM ALSO STARTING TO SEE DRIVER'S SIDE WINDOW MOVING ROUGHLY NOT SMOOTH AS OTHERS THREE WINDOWS STILL ARE SMOOTH OPERATION. I HAVE ALSO HAD FIVE RECALLS SERVICED AND ASSUMED TO HAVE BEEN FIXED OR MAYBE THEY ARE CAUSING THESE OR OTHER ISSUES!
Electrical system, Engine, Apr 4, 2016
RECEIVED NOTICE ON 9/3/2015 ABOUT EXHAUST HIGH FREQUENCY DECOUPLER AND NOTICE ON 10/9/2015 FOR BATTERY WIRE HARNESS. THE DEALER SAYS THEY DON'T HAVE PARTS. I RECEIVED ANOTHER NOTICE ON 1/20/2016 FOR SAME TWO PROBLEMS. DEALER SAYS THEY HAVE NO PARTS. ITS BEEN SEVEN MONTHS AND NO WORD ON PARTS.
Power train, Mar 25, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. AFTER DRIVING IN A HEAVY SNOW STORM, THE CONTACT DROVE INTO THE GARAGE AND ATTEMPTED TO PLACE THE VEHICLE INTO PARK. THE PARKING LIGHT FLASHED AND THE VEHICLE WOULD NOT SHIFT INTO PARK; HOWEVER, THE OTHER GEARS WORKED. THE CHECK TRANSMISSION WARNING INDICATOR ILLUMINATED. AFTER APPROXIMATELY 10 MINUTES, THE VEHICLE SHIFTED INTO PARK. THE DEALER STATED THAT SEVERAL PEOPLE COMPLAINED ABOUT THE SAME FAILURE. THE SNOW JAMMED THE LINKAGE AND HAD TO BE DEFROSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,100.
Engine, Mar 25, 2016
ON FEBRUARY 23 MY RAM 1500 ECO DIESEL HAD A CATASTROPHIC BOTTOM END ENGINE FAILURE WHILE DRIVING ON THE PARKWAY AT HIGHWAY SPEED, BREAKING THE CRANKSHAFT AND SENDING A CONNECTING ROD THROUGH THE ENGINE BLOCK SPILLING ENGINE OIL ONTO THE ROAD AND ONTO THE TIRES. WHEN I CHECKED THE RAM1500.COM DIESEL FORUM THERE ARE MANY MORE PEOPLE THAT HAD A SIMILAR FAILURE ON TRUCKS WITH LESS MILEAGE THAN MINE. I'M HOPING TO FIND OUT HOW MANY 1500 ECO DIESELS WERE SOLD AND HOW MANY HAVE HAD A ENGINE FAILURE. THANK YOU FOR YOUR TIME. *TR
Other or unspecified, Mar 25, 2016
MY VEHICLE IS 2014 WITH 41,403 MILE. THE WINN MODULE WENT OUT WHERE THE KEY NO LONGER RECOGNIZED WAS RECOGNIZED. I HAD A VIPER REMOTE STARTER INSTALLED BY AN PROFESSIONAL DEALER, AFTER THE INCIDENT THIS DEALER DISCONNECT THE REMOTE AND INSTALLED A NEW REMOTE STARTER. IT WAS TOLD TO ME THAT THIS WAS THE CAUSE. IF THIS WAS THE CAUSE OF THE MODULE FAILING IT WOULD NOT HAVE ALLOWED MY VEHICLE TO RUN FOR OVER 1 1/2 WEEKS AND THE REMOTE WOULD NOT HAVE HAD CONTROL OF ALL THE FUNCTIONS OF MY TRUCK IF IT WAS A PROBLEM WITH THE REMOTE STARTER. THE REMOTE STARTER IS THE ONLY THING THAT ALLOW THE RAM 1500 TO RUN AS NORMAL. I WAS ADVISED BY THE DEALERSHIP THAT THIS IS A COMMON PROBLEM BUT NO RECALL HAS BEEN DONE. I HAD TO PAY $373 TO GET THIS PART REPLACED WHEN ITS A KNOWN ISSUE THEY GO BAD AND THEY GO BAD WITH NO RELATION TO A REMOTE STARTER BEING ADDED TO THE VEHICLE. I FEEL THIS IS UNFAIR FOR CHRYSLER/RAM TO NOT COVER THIS PART AND PUT THE BLAME ON SOMETHING ELSE WHEN ITS A KNOWN DEFECTIVE ISSUE.
Air bags, Seat belts, Mar 21, 2016, crash
THIS ACCIDENT IS ON VIDEO IF NHTSA WANTS TO REVIEW IT. THERE IS ALSO A CRASH DATA RETRIEVAL REPORT AND NUMEROUS PHOTOGRAPHS. TRUCK IS AVAILABLE FOR INSPECTION BY NHTSA. THE TRUCK DRAMATICALLY VEERED OFF TO THE RIGHT (TRAVELING 75 MPH), STRUCK AND RICOCHETED OFF THE RIGHT SIDE GUARDRAIL, TRAVELED IN A DIAGONAL DIRECTION ACROSS 3 LANES OF TRAFFIC, STRUCK LEFT GUARDRAIL, SMASHED DOWN AN EMBANKMENT, ROLLED 2.5 TIMES AND CAME TO REST IN ONCOMING TRAFFIC LANES. NOT ONE AIR BAG OR SIDE CURTAIN DEPLOYED. SEATBELT PRE-TENSIONER DID NOT ACTIVATE. DRIVER SUSTAINED BRAIN INJURY AFTER SMASHING HEAD ON STEERING WHEEL SO HARD, IT BENT THE STEERING WHEEL. FCA IS DENYING ALL RESPONSIBILITY DESPITE SENDING THEIR INVESTIGATORS TO DENVER, COLORADO TO INSPECT THE CAR. THE ORC MODULE MANUFACTURED BY BOSCH. THERE IS CURRENTLY A RECALL FOR THE OPPOSITE EVENT OCCURRING (AIR BAGS DEPLOYING FOR NO REASON). FCA REFUSED TO PULL THE VEHICLE'S ORC MODULE FOR FURTHER TESTING. DESPITE CLEAR EVIDENCE OF THE ORC NOT WORKING ( AS CONFIRMED IN DOWNLOADED CRASH DATA), FCA CONTINUES TO IGNORE THE FACT THAT THE ORC /AIRBAGS/SEAT BELTS HAVE A PROBLEM IN THIS MODEL/MAKE. THE AIRBAGS DO NOT DEPLOY WHEN THEY SHOULD. THERE IS ALSO EVIDENCE REGARDING FAULTY TIRE/AXLE/STEERING WHICH IS CURRENTLY UNDER INVESTIGATION BY PRIVATELY RETAINED ENGINEERS. THE TRUCK WAS TOTALED. THERE ARE SEVERAL SIMILAR COMPLAINTS ON THE NHTSA WEBSITE WITH THE EXACT SAME SET OF FACTS. I CAN BE REACHED AT [XXX] FOR MORE DETAILS..UPDATED 04/20/17 *BF ..UPDATED 05/16/17 *BF UPDATED 10/20/2017*JS *TR INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Vehicle speed control, Mar 19, 2016
ON WAY HOME GAS PEDAL STUCK 3 TIMES, HAD TO STAND ON BRAKES MOVE TO SHOULDER, AND PUT INTO PARK , ENGINE REV HIGH AND TURN OFF.VERY DANGEROUS ALMOST HAD A COLLISON, 3RD TIME ALL DASH LIGHTS CAME ON BRAKE WARNING LIGHTS CAME ON.
Air bags, Mar 18, 2016, crash
TL* TAKATA RECALL. THE CONTACT OWNED A 2014 RAM 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE AIR BAGS SUDDENLY DEPLOYED WITHOUT WARNING. THE IMPACT STRUCK THE CONTACT'S FACE AND RELEASED DUST AND METAL DEBRIS. THE CONTACT WAS UNABLE TO SEE AND CRASHED INTO A GUARDRAIL. THE POLICE AND AMBULANCE ARRIVED AT THE SCENE. A POLICE REPORT WAS FILED. THE CONTACT AND HIS WIFE WERE INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A LOCAL DEALER AND WAS SUBSEQUENTLY TOTALED BY THE INSURANCE COMPANY. IMMEDIATELY AFTER THE CRASH, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Suspension, Mar 17, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THE FRONT DRIVER ROTOR'S CALIPERS MOVED WHILE BEING INSPECTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AS THE FRONT HUB AND THE BEARING UNITS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07V038000 (SUSPENSION) HOWEVER THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Exterior lighting, Mar 10, 2016
RAM IS NOW REFUSING TO GIVE OWNERS THE OPTION OF DAYTIME RUNNING LIGHTS ON SPECIFIC TRUCKS, UNLESS SAID VEHICLE IS "FOR THE CANADIAN MARKET OR IS A FLEET VEHICLE". PREVIOUSLY, OWNERS COULD REQUEST A SALES CODE BE ADDED TO THEIR VIN TO ALLOW FCA DEALERS TO ENABLE THESE DRLS. DRLS ARE CUSTOMER SELECTABLE ON MANY OTHER FCA VEHICLES REGARDLESS OF THE INTENDED MARKET. USA RAM TRUCK OWNERS, AND FCA DEALERS, HAVE RECENTLY BEEN DENIED THE OPTION OF CHOOSING A CODE CHRYSLER PROVIDED TO ENABLE THESE LIGHTS. ON MY SPECIFIC TRUCK WITH PROJECTOR STYLE HEADLAMPS, THE OPTION CODE IS LM5, BUT DIFFERENT CODES WERE PROVIDED ACCORDING TO LIGHT STYLE AND MODEL YEAR. LM5 ENABLES A VERY VISIBLE DRL ON MY MODEL, THAT WILL GRAB THE INATTENTIVE MOTORISTS EYE. THIS ISSUE SPANS MANY PREVIOUS YEARS AND EXISTS TO THE CURRENT MODEL YEAR. A VERY SIMPLE PROCEDURE ALLOWING CONSUMERS THE OPTION OF THIS SAFETY ITEM, IS NOW DENIED TO US. ALTHOUGH DRLS ARE APPARENTLY NOT MANDATED IN THE MAJORITY OF THE USA, AS THEY ARE IN CANADA, I BELIEVE THEY SHOULD BE AT THE VERY LEAST USER SELECTABLE. MY HOPE IS THAT FCA COULD BE FORCED TO OFFER THESE CODES AGAIN, AND MAKE IT PUBLIC KNOWLEDGE THAT THEY ARE AVAILABLE.
Air bags, Mar 9, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE STANDING ON THE PASSENGER SIDE OF THE VEHICLE, THE PASSENGER SIDE AIR BAG DEPLOYED WHILE THE KEY WAS NOT IN THE IGNITION. THE CONTACT'S BROTHER-IN-LAW WAS STRUCK BY THE AIR BAG AND SUFFERED HEAD AND NECK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Steering, Air bags, Mar 7, 2016
RECALL R23/15V-460 .THE DEALRE HAS NOT CHECKED IN 6 MONTHS THEY PUT ME ON A WAITING LIST ,ALSOR36/NHTSA 15V-459. BOB EDDY CHRYSLER JEEP DODGE RAM HAS NOT CALLED ME FOR RECALL IN 6 MONTHS . THEY TOOK MY MONEY PRETTY FAST.