2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints
1,767 reports, newest first.
Other or unspecified, Mar 3, 2016
RECEIVED INITIAL NOTICE OF RECALL ALMOST 3 MONTHS AGO. IMMEDIATELY TRIED TO CONTACT DEALER FROM WHICH THE VEHICLE WAS PURCHASED, BENNY BOYD BASTROP BUT COULD NOT GET AN ANSWER IN SERVICE. LEFT 3 MESSAGES BUT NEVER GOT A RETURN CALL. CALLED SOUTH POINT DODGE IN AUSTIN BUT AGAIN NO ANSWER IN SERVICE OR RESPONSE TO MESSAGE. VISITED SOUTH POINT DODGE AND SERVICE MANAGER PUT ME ON EXTENSIVE LIST FOR SERVICE AND SAID SHE WOULD "CALL". NEVER CALLED. HAVE NOW RECEIVED 2ND NOTICE OF RECALL. APPEARS NEITHER WANTS TO ACCEPT RESPONSIBILITY FOR RESOLUTION AND I DON'T TRUST EITHER OF THEM ANY LONGER.
Air bags, Visibility/wiper, Mar 2, 2016
WATER INSIDE CAB FROM HIGHMOUNT TAILIGHT LEAKING CAUSES FOGGING UP OF WINDOWS WHEN HIGHWAY SPEED IS REACHED. DEALER REPLACED LIGHT BUT HIGH HUMIDITY/WATER AFFECTED ELECTRICAL COMPONENTS, AND NOW THE AIR BAG LIGHT IS ON. I TOOK IT TO THE DEALER FOR INSPECTION, AND HAVE BEEN WAITING FOR 3 DAYS FOR DEALER TO CONTACT ME WITH AN APPOINTMENT DATE. WIFE FEELS UNSAFE DRIVING WITH FAULTY AIR BAG SYSTEM. THE LEAK IS APPARENTLY A COMMON DEFECT CAUSED BY RAIN!!! AND MAY AFFECT ELECTRONICS AND ELECTRICAL SYSTEMS. COMPLAINTS GO BACK AT LEAST TO 2007WHEN RESEARCHED ON LINE ---- NO RECALL--- NO SAFE VEHICLE EITHER.
Air bags, Seat belts, Equipment, Feb 29, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS, SEAT BELTS), 15V459000 (AIR BAGS), AND 15V461000 (EQUIPMENT); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Other or unspecified, Feb 24, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE MARINE STICKER DISPLAYED FALSE TOWING CAPACITY. THE CONTACT WAS CONCERNED FOR HIS SAFETY WHEN TOWING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Engine, Feb 14, 2016
THE ENGINE, A 5.7-LITER V8, SHUTS DOWN INTERMITTENTLY, USUALLY WHEN COMING TO A STOP ON CITY STREETS. THIS HAS HAPPENED APPROXIMATELY 25 TO 30 TIMES SINCE THE VEHICLE HAD JUST A FEW HUNDRED MILES, TO TODAY AT APPROXIMATELY 35,000 MILES. THE DEALER HAS NOT BEEN ABLE TO DIAGNOSE OR CORRECT THE PROBLEM. OFTEN I AM NOT AWARE THE ENGINE HAS SHUT DOWN, AS POWERED ITEMS SUCH AS THE RADIO CONTINUE TO OPERATE NORMALLY. I BECOME AWARE OF THE ISSUE ONLY WHEN I TRY TO ACCELERATE AND THERE IS NO RESPONSE AND I THEN NOTICE A FLASHING LIGHT NEXT TO THE "D" ON THE GEAR SELECTOR KNOB. ALTHOUGH THIS ISSUE HAS LARGELY BEEN JUST AN ANNOYANCE, SINCE IT USUALLY OCCURS AT STOP SIGNS AND TRAFFIC LIGHTS, THERE WAS ONE INSTANCE WHEN IT OCCURRED AT HIGH SPEED ON A FREEWAY AS I WAS PREPARING TO EXIT. THE ENGINE SHUT DOWN AS I WAS DRIVING IN THE FAR-RIGHT LANE, CAUSING A SUDDEN LOSS OF SPEED IN FRONT OF A BIG RIG, WHICH HAD NO WARNING BECAUSE IT WAS NOT A DELIBERATE ACTION AND MY BRAKE LIGHTS HADN'T BEEN ACTIVATED. I WAS CLOSE ENOUGH TO THE OFF-RAMP TO COAST OFF THE FREEWAY, BUT THE BIG RIG CAME DANGEROUSLY CLOSE TO REAR-ENDING MY VEHICLE. IT IS THIS INCIDENT, MORE THAN ANYTHING ELSE, THAT PROMPTED ME TO FILE THIS COMPLAINT, SINCE IT WAS NOT ONLY EXTREMELY DANGEROUS, BUT THE PROBLEM THAT LED TO IT WILL LIKELY PERSIST BECAUSE THERE DOES NOT APPEAR TO BE ANY IDENTIFIED REPAIR OR CORRECTIVE ACTION I CAN TAKE.
Vehicle speed control, Feb 9, 2016
VEHICLE DOES NOT ACCELERATE PROPERLY. WHILE ATTEMPTING TO MERGE ONTO THE INTERSTATE MY CHECK ENGINE LIGHT CAME ON AND AS I PUSHED THE GAS PEDAL DOWN TO GET UP TO SPEED TO MERGE INTO TRAFFIC THE ENGINE REVVED VERY FAST BUT THE TRUCK BEGAN TO SLOW DOWN. I HAD TO PULL OFF THE HIGHWAY AFTER ALMOST GETTING REAR ENDED AND LET THE ENGINE IDLE DOWN AND NURSE THE ACCELERATOR TO GET THE TRUCK UP TO SPEED AND BACK ON HIGHWAY. IF GAS PEDAL IS DEPRESSED HARD OR QUICKLY IT SEEMS ENGINE POWER IS NOT GOING TO THE TRANSMISSION. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME IN THIS VEHICLE. THE FIRST TIME THE PROBLEM WENT AWAY ON ITS OWN BEFORE I HAD TIME TO GET IT DIAGNOSED. THIS IS A VERY DANGEROUS PROBLEM AND HOPEFULLY IT WILL BE CORRECTED BEFORE SOMEONE IS HURT OR KILLED AS I HAVE FOUND MANY OTHERS ONLINE WITH DODGE RAM TRUCKS HAVING THE SAME PROBLEM. IF ACCELERATOR IS PUSHED SLOWLY AND PARTIALLY THE TRUCK WILL PICK UP SPEED.
Power train, Electrical system, Feb 9, 2016
8 SPEED AUTOMATIC SHIFT KNOB IS AWKWARD & WE HAVE BEGAN EXITING VEHICLE SEVERAL TIMES WHILE RUNNING, BUT STILL IN DRIVE!!
Vehicle speed control, Feb 1, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING 40 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING OVER 100 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 39,000.
Air bags, Jan 29, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 15V534000 (AIR BAGS), 15V459000 (AIR BAGS) AND 15V460000 (AIR BAGS , SEAT BELTS). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE DEALER WAS CONTACTED AND WAS UNABLE TO PROVIDE A TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Jan 25, 2016, crash
I WAS DRIVING ON A HIGHWAY, SUFFOLK COUNTY ROUTE 80, AT ABOUT 40MPH WHEN I FELL ASLEEP AT THE WHEEL OF MY 2014 DODGE RAM 1500 PICKUP TRUCK. I RAN OFF THE ROAD TO MY RIGHT, CLIPPED A FEW SMALL TREES OFF, SNAPPED A 6X6 FENCE POST LIKE A TOOTHPICK, AND HIT A UTILITY POLE DEAD CENTER OF MY FRONT BUMPER. POLICE AND FIRE RESCUE RESPONDED. THE AIR BAGS DID NOT DEPLOY. THE SEAT BELT SAVED MY LIFE. NO OTHER PASSENGERS IN MY VEHICLE.
Electrical system, Engine, Jan 15, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT AND VARIOUS OTHER WARNING LIGHTS RANDOMLY FLASHED SEVERAL TIMES. THE CONTACT ALSO EXPERIENCED A DRASTIC REDUCTION IN SPEED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES FOR VARIOUS REPAIRS AND THEY WERE NOT ABLE TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Vehicle speed control, Jan 14, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS RESTARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Electrical system, Exterior lighting, Jan 11, 2016
THE MAIN HEADLAMPS STOPPED WORKING WHILE I WAS DRIVING ON THE HIGHWAY AT NIGHT. I HAD TO PLAY WITH THE KNOB TO AT 70MPH IN THE DARK TO MAKE THEM WORK AGAIN. THEY MALFUNCTION WHEN THE SWITCH IS SET TO "AUTO." SINCE THEN, THE LIGHTS ALSO TURN THEMSELVES ON INTERMITTENTLY WHEN STATIONARY IN THE MIDDLE OF THE NIGHT.
Electrical system, Engine, Jan 6, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 4,000.
Electrical system, Dec 30, 2015
THERE IS A 1 TO 2 SECOND LAG WHEN PRESSING THE HORN BUTTON AND WHEN THE HORN ACTUALLY SOUNDS. WITH THE LAG, IT IS NEARLY IMPOSSIBLE TO SOUND THE HORN IMMEDIATELY WHEN SOMEONE IS ENCROACHING INTO YOUR LANE OR ANY OTHER TIME WHEN THE HORN NEEDS TO BE SOUNDED TO PREVENT AN ACCIDENT. *JS
Engine, Dec 27, 2015
I FOUND OUT ABOUT A RECALL BY FCA THAT MY 2014 DODGE RAM ECODIESEL HAS A PROBLEM WITH THE EXHAUST DAMPENER. THIS IS AFTER I STARTED RESEARCHING THE SMELL OF EXHAUST FUMES IN THE CAN WHEN USING THE VEHICLES HEAT. I TOOK MY VEHICLE INTO THE DODGE DEALERSHIP TO HAVE THE RECALL REPAIRED. THE DEALERSHIP STATED THAT FCA IS ONLY SENDING THE REPAIR PARTS IN BATCHES AND CANNOT BE ORDERED DIRECTLY FROM FCA. THIS MEANS I MUST WAIT UNTIL THEY ARE IN-STOCK AT THE DEALERSHIP TO HAVE THE PROBLEM REPAIRED. I CONTACTED RAM CUSTOMER SERVICE. RAM CUSTOMER SERVICE STATED THAT THE PART SHIPPING ISSUE IS KNOWN BUT THE 'SMELL' IS NOT CONSIDERED A SAFETY ISSUE. I TOLD THEM THAT THE SMELL OF EXHAUST IS DISTINCT AND OBVIOUS. THEY STILL ARGUED THIS IS NOT A SAFETY ISSUE AS THEIR OWN TESTS DEMONSTRATE THAT THE LEVELS OF EXHAUST DO NOT POSE A SAFETY THREAT--THEY WOULD NOT RESPOND WHEN I STATED IT IS A HEALTH THREAT. AT THIS TIME I STILL CANNOT GET THIS EXHAUST FUME PROBLEM FIXED UNDER FCA'S OWN RECALL SINCE FCA HAS MADE THE REPAIR PARTS AVAILABILITY LIMITED SINCE FCA ONLY SHIPS THE PARTS IN BATCHES NOT BASED ON THE NEED OF THE CUSTOMERS. THE EXHAUST FUMES HAVE CAUSED ME TWO MIGRAINES AND SEVERAL NORMAL HEADACHES WHEN USING THE HEAT ON LONG DRIVES (DISTANCES OVER 30 MILES OR DRIVING TIMES OVER ONE HOUR). THE FCA RECALL IS 'R04'.
Steering, Electrical system, Air bags, Dec 22, 2015
3 RECALLS, SIDE AIRBAG INFLATABLE CURTAIN, STEERING WHEEL WIRING, REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE. CONTACTED LOCAL DEALER MONTHS AGO; SAID THEY WOULD CALL WITH AN APPOINTMENT TIME, AS SOON AS THEY RECEIVED THE PARTS, I'M STILL WAITING FOR THE CALL- DEALER WAS SCRANTON DODGE.
Air bags, Dec 21, 2015, crash
TL* THE CONTACT OWNED A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE DOOR AND THE TIRE CAUSING THE VEHICLE FLIPPED OVER. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND THERE WAS ONE INJURY REPORTED THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Engine, Dec 1, 2015
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 80 MPH, THERE WAS AN ABNORMAL ODOR OF RUBBER AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Air bags, Equipment, Nov 24, 2015
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA NOTIFICATION NUMBERS: 15V459000 (AIR BAGS), 15V460000 (AIR BAGS) , AND 15V461000 (EQUIPMENT), HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/04/16*LJ UPDATED 04/06/16.*JB
Power train, Nov 23, 2015
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. WHILE DRIVING 20 MPH AND EITHER PREPARING TO STOP OR SLOW DOWN THE VEHICLE, THE TRANSMISSION BEGAN TO SWITCH FROM DRIVE TO NEUTRAL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ROTARY SWITCH FAILED AND NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Steering, Nov 23, 2015, crash
WHILE DRIVING MY VEHICLE ON A LIMITED ACCESS HIGHWAY THE STEERING WHEEL SUDDENLY PULLED VIOLENTLY TO THE RIGHT. I WAS DRIVING IN THE RIGHT HAND LANE AND THE VEHICLE MADE A EXTREME TURN TO THE RIGHT STRIKING THE GUARDRAIL. THE VEHICLE THEN REBOUNDED OFF THE RAILING CAUSING THE REAR BUMPER TO STRIKE THE RAILING. THE VEHICLE THEN REBOUNDED INTO THE DRIVING LANES BEFORE I COULD REGAIN CONTROL. I THEN PULLED THE VEHICLE ONTO THE SHOULDER OF THE ROADWAY TO SURVEY DAMAGE. AT THAT TIME I NOTICED THE ELECTRONIC STABILITY CONTROL FAULT LIGHT WAS ILLUMINATED ON THE DASH. SINCE THIS WAS A ONE VEHICLE ACCIDENT WITH NO INJURIES I DID NOT CONTACT EMERGENCY SERVICES. AT THE TIME OF THE ACCIDENT I WAS DRIVING 60 MPH. THE POSTED SPEED LIMIT ON THE ROADWAY. ADDITIONALLY THERE WERE RAIN SHOWERS IN THE AREA AND THE ROADWAY WAS WET, THERE WAS NO POOLING OF WATER AT THE ACCIDENT SITE.THE TEMPERATURE WAS AROUND 50 DEGREES AND THE GROUND WAS WARM.
Steering, Electrical system, Air bags, Nov 16, 2015
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER. AFTER THE VEHICLE RECEIVED THREE RECALL REPAIRS, IT BEGAN EXPERIENCING VARIOUS FAILURES. THE CONTACT INDICATED THAT THE DEALER WAS NOTIFIED MORE THAN FIVE TIMES AND REFUSED TO PROVIDE A REMEDY TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE INSTRUMENT CLUSTER FAILED TO WORK CAUSING VARIOUS WARNING INDICATORS TO RANDOMLY FLASH WHILE THE VEHICLE WAS IN OPERATION. THERE WAS ALSO A STEERING FAILURE IN WHICH THE CRUISE CONTROL FAILED TO WORK AND WATER ENTERED THE VEHICLE DUE TO THE SEALS NOT BEING CORRECTLY INSTALLED AFTER THE RECALL REPAIRS. THE CONTACT INDICATED THAT THE FAILURES WERE GETTING PROGRESSIVELY WORSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE NHTSA CAMPAIGN NUMBERS WERE UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Air bags, Electronic stability control (ESC), Nov 12, 2015, crash
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. WHILE DRIVING AT 65 MPH, THE VEHICLE SPUN 45 DEGREES. AS A RESULT, THE CONTACT CRASHED INTO A DITCH AND THE FRONT AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED FOR THE DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,320.
Electrical system, Engine, Nov 6, 2015
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. WHILE ATTEMPTING TO PARK THE VEHICLE, THE ENGINE SEIZED AND THE ELECTRONIC THROTTLE CONTROL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V459000 (AIR BAGS) AND 15V517000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000. PARTS DISTRIBUTION DISCONNECT.