2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints
1,767 reports, newest first.
Other or unspecified, Aug 11, 2015
CEL LIGHT CAME ON, TOOK TO DEALER PROBLEM WITH DEF INJECTOR, CEL CAME BACK ON 3 MORE TIMES BEFORE FINALLY RELEASING THE PROBLEM IS WITH THE SCR IN THE DEF SYSTEM
Other or unspecified, Aug 7, 2015
BOUGHT A 2014 RAM 1500 THAT HAD 36 MILES ON IT. AFTER ABOUT A MONTH I NOTICED THE VEHICLE WOULD DOWN SHIFT HARD. TOOK IT TO THE DEALERSHIP THEY APPLIED AN UPDATE TO THE TRANSMISSION SOFTWARE RAN FINE FOR ABOUT TWO MONTHS THAN STARTED LURCHING SLIGHTLY BETWEEN GEAR CHANGES. TOOK IT TO THE DEALERSHIP AGAIN THEY RESET THE TRANSMISSION AND RELEARNED THE PROGRAMMING.THE SERVICE DEPARTMENT SAID THAT I SHOULD NO LONGER HAVE ANY ISSUES WITH MY TRANSMISSION. IT WORKED FINE FOR A DAY OR TWO AND IS NOW DOWN SHIFTING HARD AGAIN. APPARENTLY THERE'S NO WAY THAT THEY CAN FIX MY TRANSMISSION SO IT RUNS LIKE IT'S SUPPOSED TO. THE VEHICLE ONLY HAS 2,500 MILES ON IT. A BRAND NEW VEHICLE SHOULD NOT BE HAVING ISSUES THE TRANSMISSION. NOW I HAVE TO CALL THE DEALERSHIP AGAIN AND MAKE ANOTHER APPOINTMENT TO HAVE IT LOOKED AT FOR THE THIRD TIME OF COURSE I ALSO HAVE TO EXPLAIN THAT THE UPDATE THEY GAVE ME THE FIRST TIME CAUSED ANOTHER ISSUE. FUN TIMES.
Air bags, Seat belts, Aug 6, 2015
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS, SEAT BELTS) HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Suspension, Structure, Aug 4, 2015, crash
TRAVELING WEST ON I-4, ORLANDO, FL BETWEEN SAND LAKE ROAD AND EXIT TO 528E AT 1:25 PM IN LEFT HAND LANE. AS I ATTEMPTED TO CHANGE LANES TO THE RIGHT I ACCELERATED SLIGHTLY AND FELT A "THUMP" (THE ONLY WAY I CAN DESCRIBE IT) THROUGH THE STEERING WHEEL AND THE TRUCK SUDDENLY ACCELERATED AND FISH TAILED. I LOST CONTROL FOR THAT INSTANT AND MY TRUCK STRUCK THE VEHICLE TO MY LEFT IN THE REAR BY THE TAIL LIGHTS ON THE PASSENGER SIDE. I WAS ABLE TO REGAIN CONTROL OF MY TRUCK AND PULL TO THE SIDE OF THE ROAD AS DID THE OTHER VEHICLE. MY COMPLAINT CENTERS ON WHY THE TRUCK SUDDENLY ACCELERATED; WHAT WAS THE "THUMP" THAT I FELT; IS THERE A PROBLEM WITH THE TRANSMISSION (NEW DESIGN FOR 2014) AND THE REAR DIFFERENTIAL; WHAT WOULD CAUSE THIS SUDDEN ACCELERATION? HAVE THERE BEEN OTHER COMPLAINTS OF THIS NATURE ON THIS OR OTHER CHRYSLER MODELS? PLEASE RESPOND ASAP.
Power train, Other or unspecified, Jul 30, 2015
WHILE COMING TO A STOP; TRAFFIC LIGHT, STOP SIGN, ETC. I CAN FEEL A HARD JERK. I BELIEVE IT'S THE TRANSMISSION SHIFTING TO A LOWER GEAR BUT I'M NOT FOR CERTAIN. THE HARD JERK DOESN'T HAPPEN TOO OFTEN MAYBE ONCE A DAY, BUT WHEN IT DOES IT'S VERY NOTICEABLE. I'M CONCERNED THIS IS CAUSING ADDITIONAL STRESS AND FATIGUE TO MY TRANSMISSION AND SOMETHING WILL EITHER SNAP OR BREAK.
Steering, Power train, Service brakes, Jul 29, 2015
ON 13 MAY I WAS COMING TO A METERED LIGHT WHEN A LANE SPLITTER CAUSED ME TO HARD BRAKE TO AVOID THE SPLITTER. MY TRUCK, WITH NO PROMPTING FROM ME SHUT OFF. I WAS NEARLY REAR ENDED BY A SEMI BEHIND ME. ON 6 JUNE I WAS COMING TO A LIGHT AND NEARLY STOPPED AND MY TRUCK SHUT OFF. ON 7 JULY I WAS COMING TO A STOP AT A STOP LIGHT AND MY TRUCK SHUT OFF. EACH TIME THIS HAPPENS THE TRUCK TURNS OFF, THE TURN DIAL FLASHES "P" (AS IT IS CURRENTLY IN D). I PUT THE TRUCK IN P, TURN THE IGNITION BACK ON, PLACE TURN DIAL INTO D AND DRIVE. EACH TIME CARL BURGER DODGE SAYS THAT MY TRUCK DOESNT "CODE" AND THEY CANT RECREATE THE ISSUE. I PROVIDED THEM WITH VIDEO'S OF WHAT HAPPENS THAT I FOUND ON YOUTUBE AND THATS WHEN THEY STARTED A "STAR" CASE WITH CHRYSLER MAIN. MY CHRYSLER CUSTOMER CARE ASSISTANCE ADMITS THERE IS AN ISSUE SAYING "THE TECH'S ARE WORKING ON IT" BUT THEN SAYS THE BEST THEY CAN DO IS "GIVE ME 3 FREE YEARS OF OIL CHANGES". I AM A DISABLED VETERAN AND I HAVE REACHED LEMON LAW STATUS BUT CARL BURGER IS NOT DOING ANYTHING AND CHRYSLER SAYS ITS CARL BURGERS RESPONSIBILITY TO TAKE MY TRUCK BACK BUT CARL BURGER SAYS ITS CHRYSLERS. THIS TRUCK IS GOING TO GET ME KILLED. THERE IS ANOTHER REPORTED CASE IN CHULA VISTA, CA AND CHRYSLER ALSO GAVE THEM 3 FREE YEARS OF OIL CHANGES JUST LIKE THEY DID WITH ME. YOUR RECALL DIDNT INCLUDE THIS YEAR/MAKE AND MODEL AND IT CANT JUST BE MY TRUCK, THERE IS A DODGE FORUMN THAT HAS THIS ISSUE ON THE ENTIRE THREAD BUT SINCE NO CUSTOMERS VEHICLES "CODE" CHRYSLER IS KEEPING THIS QUIET, I THINK THEY REALLY HAVE NO IDEA WHAT IT IS. CARL BURGER SAYS THEY CANT KEEP TAKING MY TRUCK APART BUT "WE BELIEVE YOU". PLEASE LOOK INTO THIS.
Other or unspecified, Jul 29, 2015, crash
I WAS DRIVING IN A RAINY DAY AT 65 MPH I 81 SOUTH BOUND, WHEN I SUDDENLY SAW O LOT OF WATER ACCUMULATE IN THE ROAD AND THE RAIN GETS HARDER AND IN THE BLINK OF AN EYE I FELT LIKE MY RAM STARTED SPINNING, I HAVE HAD SOME EXPERIENCES WITH VIHECLES SLIDING BUT THIS TIME HAD NO CHANCE TO DO ANYTHING AND I ENDED HITTING THE CONCRETE WALL WITH THE FRONT OF MY VIHECLE. THE SEAT BELTS DIDN'T LOCK OUR BODIES TO THE SEAT PROPERLY AND THE AIRBAGS FAIL TO DEPLOY. MY WIFE AND I WHERE TAKEN TO ER THE X RAYS DIDN'T SHOW ANY FRACTURES BUT MY WIFE IS STILL ON PAIN.
Engine, Jul 29, 2015
OIL LEAKS AT THE FILTER. FILTER HAS BEEN UPGRADED AND NOW A YEAR LATER IS STILL LEAKING. DEALERSHIP IS THE ONLY ONE THAT HAS CHANGED THE OIL. IT IS DUE TO GO BACK IN TOMORROW, THURSDAY JULY,30TH.
Steering, Suspension, Wheels, Jul 28, 2015
I WAS DRIVING ALONG ON ROUTE 220 NEAR LOCK HAVEN PA IN WHICH THEY ARE DOING CONSTRUCTION THERE IS UNEVEN PAYMENT POT HOLES ETC I WAS DOING 45 MPH AT THE TIME DUE TO CONSTRUCTION ZONE WHEN I HIT A POT HOLE I HEARD A LOUD POP NOISE SO I IMMEDIATELY PULLED OVER LOOKED AT MY TRUCK DIDN'T SEE ANYTHING SO I CONTINUED DRIVING APON ARRIVING AT MY HOME TEN MILE UP THE ROAD I NOTICED STEERING WAS FUNNY ONCE IN MY DRIVEWAY I LOOKED OVER MY TRUCK AGAIN TO MY SURPRISE I FOUND A CRACK ON THE KNUCKLE AT THE UPPER BALL JOINT THE KNUCKLE HAD CRACKED RIGHT AT THE UPPER BALL JOINT ON THE CASTING SEAM I CALLED DEALERSHIP AND THEY SAID THEY HAVEN'T HEARD OF SUCH A THING AFTER HRS OF ARGUING WITH THEM TO FIX IT I HAD IT TOWED TO THE DEALERSHIP WHERE THEY HAD THE TRUCK FOR A WEEK AND TOLD ME IT WASN'T COVERED UNDER WARRANTY KEEP IN MIND I ONLY HAD THE TRUCK FOR 2-3 MONTHS AND IT SHOULD OF BEEN COVERED I KNOW DODGE HAS HAD ISSUES IN THE PAST WITH SUSPENSION PROBLEMS AND I FIND IT A GREAT CONCERN AS THIS COULD OF CAUSED A SERIOUS CRASH VERY DISAPPOINTED WITH DODGE AT THIS POINT I'D RATHER NOT EVEN KEEP THE TRUCK AS I FEEL IT'S NOT VERY SAFE
Steering, Suspension, Jul 27, 2015
I WAS DRIVING MY DODGE RAM 1500 FROM MILWAUKEE, WI TO MEMPHIS, TN ON A VACATION. WHILE DRIVING AT SPEEDS IN EXCESS OF 80 MPH, I NOTICED A LOT OF SHAKING AND VIBRATING FROM THE STEERING WHEEL THRU THE ENTIRE CAB OF THE TRUCK. I NOTICED THE SAME THING WHEN DRIVING BACK HOME FROM MEMPHIS. I HAD TAKEN MY TRUCK BACK TO THE DEALER AT AN EARLIER DATE, HOWEVER THE DEALERSHIP STATED THAT THEY DIDN'T NOTICE ANY VIBRATING WHEN THEY DROVE THE TRUCK. THEY DID SHARE THAT THEY COULD NOT DRIVE MY VEHICLE AT EXCESSIVE SPEEDS, HOWEVER GAVE ME THE SAME INFORMATION IN MY LATEST COMPLAINT ON 7/23/2015. I SHARED MY CONCERNS PRIOR TO HEARING ABOUT THE CURRENT RECALL ON DODGE RAM 1500 TRUCKS AND HOPE THAT MY VEHICLE DOESN'T HAVE ANY SAFETY ISSUES THAT COULD LEAD TO INJURY.
Electrical system, Vehicle speed control, Engine, Jul 26, 2015
WHILE TRYING TO ENGAGE CRUISECONTROL MUST BANG STEERING WHEEL HARD TO IN GAGE ALSO WHEN HITTING BUMP IN FREEWAY ENGINENSTOPS STAYES RUNNING SPEED LOST THEN GOES BACK TO NORMAL LIGHTS ON DASHBOARD CHANGE BRIGHTNESS AT NIGHT TRANS SHIFTS ODD AT TIMES
Other or unspecified, Engine, Jul 24, 2015
THIS TRUCK WAS PURCHASED BRAND NEW IN SEPT 2014. WITHIN THE FIRST 4000 MILES OF DRIVING THE BRAND NEW VEHICLE EXHAUST STARTED TO COME OUT FROM UNDER THE HOOD AND STARTED ENTERING THE CABIN, IT NOW HAS 22000 MILES. I TOLD THE DEALERSHIP AND THEY SAID TO BRING IT IN AND FOUND NOTHING. 10000 MILES CHECKUP I TOLD THEM THE SAME THING BUT ITS GETTING A LOT WORSE SO THEY SAID IT WAS WHEN THEY DID AN OIL CHANGE AND OIL GOT ONTO THE EXHAUST SO THEY CLEANED MY UNDERCARRIAGE, BUT THE PROBLEM WOULD STILL OCCUR. 15000 I BROUGHT IT IN AGAIN AND THEY REPLACED MY CATALYTIC CONVERTER SAYING THAT WAS THEY ISSUE BUT AS SOON AS I GOT HOME FROM THE DEALERSHIP IT STARTED AGAIN. I HAVE SINCE BEEN CONTACTING THE DEALERSHIP CONSTANTLY BECAUSE NOW THERE IS A RECALL PERTAINING TO THE ISSUE I SPECIFICALLY HAVE (HIGH FREQUENCY DECOUPLER) RECALL (R04). SINCE THEN THEY KEEP TELLING ME THE PART IS ON BACKORDER AND I JUST HAVE TO WAIT FOR IT. MY TRUCK SMOKES FROM UNDER THE HOOD AND ENTERS THE CABIN FROM THE AIR VENTS, IT GETS TO THE POINT WHERE YOU CANT DRIVE IT WITHOUT GETTING DIZZY. NORTH STAR DODGE DEALERSHIP IN SAN ANTONIO IS WHO I HAVE BEEN CONTACTING WITH THIS ISSUE AND CHARLES SPECIFICALLY FROM THE SERVICE DEPARTMENT. THERE ADMINISTRATION HAS DONE NOTHING TO ALLEVIATE THE ISSUE FOR ME OR ACCOMMODATE ME IN ANY WAY. FROM THE TIME I HAVE HAD THIS ISSUE I HAVE CONTACTED THE FCA MULTIPLE TIMES AND THEY TELL ME THE DEALERSHIP HAS IT ON ORDER BUT CAN DO NOTHING ABOUT ACCOMMODATING ME EITHER. THE ISSUE OF CARBON MONOXIDE POISONING IS A LARGE CONCERN FOR ME BECAUSE I DRIVE ME GRANDMOTHER AROUND WHO HAS SERIOUS HEART CONDITIONS, THIS ISSUE NEEDS TO BE TAKEN CARE OF IMMEDIATELY AND NOBODY IS DOING ANYTHING TO ACCOMMODATE MY SAFETY. PLEASE HELP MY HEALTH IS AT RISK AND EVERYBODY HOW RIDES IN MY VEHICLE.
Air bags, Jul 22, 2015
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER ON SEVEN OTHER OCCASIONS AND THE DRIVER SIDE AIR BAG WAS REPLACED A SECOND TIME. ALSO, THE WIRING HARNESS WAS REPLACED TWICE AND THE TECHNICIAN INFORMED THAT THERE WAS AN OPENING IN THE AIR BAG WIRE WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Air bags, Jul 20, 2015
2014 RAM TRUCK 15000 MILES. PUSHING TWO YEARS OLD. DAY ONE -- STARTS GREAT, RUNS ABOUT 2MINUTES, DIES. THIS OCCURRED FOR ABOUT 3 MONTHS, BACK TO BACK REPAIRS, HAD TO USE ROADSIDE SERVICE. FINALLY CURED THAT. NEXT PROBLEM TO THIS EXACT DATE-- AIRBAG LIGHT ON RIGHT NOW!! DEALERSHIP HAS TRIED NUMEROUS REPAIRS AND FIXES, NO LUCK! MANY TRIPS BACK AND FORTH TO DEALERSHIP, (8 REPAIR ORDERS) STILL ON RIGHT NOW! NOT FIXED!! 4 ATTEMPTS OR CASES WITH THEIR "STAR TEAM" WHATEVER THAT IS? THEY SUCK!! CHRYSLER RESOLUTION TEAM HAS TRIED AND I SAID TRIED TO RESOLVE, OFFERED ME $$$ AND WIPE OUT PAST HISTORY, EXTENDED WARRANTIES, I SAID TAKE THAT AND STICK IT UP YOUR ??? REALLY, I JUST WANT AIRBAG FIXED NOT COVER IT UP AND THINK IM DESPERATE FOR MONEY, GUESS WHAT? IM NOT!! NOW HAVE RETAINED A LEMON LAW ATTORNEY TO MAYBE HELP. ITS BEEN MANY MONTHS AND CHRYSLER TELLS HIM "NO REFUND OR REPLACE" THEN CHRYSLER ATTORNEYS TRIED TO OFFER ME $2000 AND THINK I WOULD BE HAPPY AND SAY "SURE". THEN AGAIN I TOLD MY ATTORNEY TO TELL THEM TO STICK THAT UP THEIR [XXX]!! DO THEY THINK IM THAT EASY OR STUPID!! PLAIN AND SIMPLE AND YOU WILL UNDERSTAND WHEN I TELL YOU THIS ------ ITS MY LIFE YOUR MESSING WITH DAILY, 50/50 CHANCE IT MIGHT OR MIGHT NOT WORK, RUSSIAN ROULETTE EVERY TIME I SIT BEHIND THE WHEEL AND DRIVE, THEY DON'T CARE!! I GUESS SINCE THEY ARE A MULTI BILLION DOLLAR CORPORATION THEY DON'T GIVE A [XXX] ABOUT LIFE'S, THEIR PRODUCT OR NAME. JD POWER MUST NOT TAKE THIS INTO CONSIDERATION WHEN THEY AWARD "BACK TO BACK" TRUCK OF THE YEAR!! MY TIME, MY LIFE, MY FAMILY IS IMPORTANT CHRYSLER!! I REALLY WANT THE RAM TRUCK/CHRYSLER OWNERS TO KNOW HOW WELL YOUR LIFE OR PROBLEM MEANS TO THEM. I HOPE THIS BLOWS UP THE INTERNET, NATIONAL NEWS, GOES EXTREMELY VIRAL!! HELP ME!! PLEASE SHARE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Vehicle speed control, Jul 18, 2015
I HAVE OWNED THIS TRUCK FOR A MONTH AND A HALF AND NOW IT IS SLAMMING INTO GEAR BETWEEN 2ND AND 3RD GEAR. AT 30 MPH. AND THEN IT DOWNSHIFTS VERY HARD WHEN SLOWING! THIS IS A NIGHTMARE. IT IS ALSO VIBRATING ON THE HIGHWAY AND IT FEELS LIKE SOMETHING IS GOING ON WITH THE FRONT END. I AM BRINGING IT BACK TO THE DEALER BUT IM SURE I WILL GET THE SAME ANSWER AS EVERYONE ELSE. THAT THERE IS NO SOLUTION FOR THIS PROBLEM BUT THEY KNOW ABOUT IT. THERE IS A THREAD FOR THIS ISSUE. THIS TRUCK WAS NOT CHEAP AND I HAD A 93 FORD THAT DIDN'T DO THIS STUFF. THIS IS NOT RIGHT AND THE MORE I READ ONLINE THIS IS A ONGOING ISSUE AND THE DEALERSHIP CAN NOT FIX IT. SO ARE WE JUST SUPPOSE TO DRIVE AROUND THESE 30K PLUS TRUCKS WITH THIS ISSUE. THE MORE I LOOK INTO IT THIS IS ONLY ONE OF THE ISSUES BUT I WANTED TO LIST MY COMPLAINT AND WILL ALSO DO SO TO ANYONE WHO WILL LISTEN. WISH I NEVER BOUGHT THIS TRUCK!!!!! THEY NEED TO COME UP WITH A SOLUTION BECAUSE THIS IS UNACCEPTABLE.
Air bags, Jul 15, 2015, crash
I AM EXTREMELY CONCERNED THAT I WAS IN AN ACCIDENT THIS MORNING TOTALLING THE TRUCK AND THE AIR BAGS DID NOT DEPLOY. WHY???
Steering, Air bags, Jul 10, 2015
TODAY IS JULY 10, 2015. THE VEHICLE IS 2014 DODGE RAM 1500 CREW CAB PICKUP PURCHASE NEW. ON THE STEERING WHEEL WHERE THE HORN AND AIRBAG ARE LOCATED THE SEAM CRACKED OR SEPARATED STARTING JUST BELOW THE LETTER "S" STAMPED ON IT FOR SRS AIRBAGS AND IF YOU ARE SITTING IN THE DRIVERS SEAT AND LOOKING AT THE WHEEL THE CRACK OR SEPARATION CONTINUES FROM THAT POINT AND RUNS STRAIGHT TO THE RIGHT AND UP TO THE END OF THE COVER FOR THE SRS AIRBAG IN THE STEERING WHEEL. WHEN THE HORN IS PRESSED THE CASING WHICH IS CRACKED OR SEPARATED SCRATCHES YOU OR YOUR FINGERS GET STUCK OR CAUGHT INSIDE THE OPENING. THE DEALER STATED THAT BECAUSE THE MILEAGE IS OVER THE 3 YEAR 36000 MILE WARRANTY IT WOULD NOT BE COVERED. HOWEVER, IF WE AGREED TO HAVE ADDITIONAL MAINTENANCE DONE TODAY UNRELATED TO THE FREE OIL CHANGE THEY WOULD COVER THE COST TO REPAIR THE DEFECT. PLEASE NOTE THE DEALER CONFIRMED IT WAS A MANUFACTURED DEFECT. I CONTACTED CHRYSLER AND FILED A COMPLAINT WITH THEM.
Vehicle speed control, Engine, Jun 26, 2015
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE POSITION SENSOR NEEDED TO BE UPDATED AND THE EMC REQUIRED MULTIPLE UPDATES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 5,600. UPDATED 09/15/15*LJ UPDATED 10/31/2017*CN
Vehicle speed control, Fuel/propulsion system, Jun 18, 2015
HI, (TO CHRYSLER) THE FACTS: 1.- MY TRUCK SUFFER OF A DELAY WHEN YOU TRY TO START MOVING, FROM THE MOMENT THAT YOU PRESS THE GAS PEDAL AND THE MOMENT THAT THE TRUCK RESPOND AND START MOVING. I CAN SAY IS ABOUT 1 TO 2 SECONDS DELAY 2.- THE DELAY CAUSED THIS WEEK TO BE ALMOST ROLLED OVER FOR INCOMING TRAFFIC. WHEN YOU ARE AT THE VERY CONGESTED INTERSECTION AND YOU NEED TO GET IN TO THE INCOMING TRAFFIC FAST THIS IS NOT POSSIBLE WITH THIS TRUCK 3.- THE TRUCK DOES NOT CHANGE GEARS WHEN IT IS LACKING OF POWER, YOU CAN PRESS THE GAS PEDAL FOR ABOUT ONE INCH AN IT DOES NOT DO ANYTHING. 4.- AGAIN WHEN YOU NEED TO CHANGE LANES OR YOU NEED TO ADVANCE IN A HILL IT DOES NOT HAPPEN. WHEN YOU PRESS THE PEDAL YOU NEED TO GO ALL THE WAY DOWN FOR THE TRUCK TO RESPOND AND WHEN IT HAPPENS IT CHANGES TO A LOWER GEAR IN SUCH WAY THAT INSTEAD OF HAVING ACCELERATION IT IS DECELERATING INSTEAD. 5.- WHEN YOU NEED TO START MOVING THE TRUCK SLOWLY TO APPROACH SOME HING IT WILL NOT DO THAT IT WILL JUMP AND AT THAT POINT YOU ARE CLOSE TO CRASH IT ON THE THING THAT YOU ARE APPROACHING 6.-I GAVE YOU 2 MONTHS TRYING TO BECOME MORE FAMILIAR WITH THE TRUCK BEHAVIOR, BUT WHAT I FOUND IS THAT I CAN MANUALLY CHANGE THE GEARS AND MAKE THE TRUCK TO RESPOND AS A NORMAL VEHICLE, CHANGING GEARS GRADUALLY WHEN IT IS LOSING POWER IF I CAN MAKE THE TRUCK TO CHANGE GEARS WITH OUT JUMPING 4 GEARS DOWN WHY YOUR COMPUTER IS NOT CAPABLE OF DO IT? I BELIEVE THAT IS UNACCEPTABLE. I PRETTY SURE THAT THE TRUCK CAN HAVE COMPUTER ISSUES, OR THE GAS PEDAL TRANSMITTER OR THE GAS ACTUATOR HAVE ISSUES, OR THE COMPUTER PROGRAM IS NOT WORKING AS A PLANNED, OR TRANSMISSION ISSUES I NEED YOUR HELP SOLVING THESE ISSUES THANK YOU VERY MUCH
Power train, Other or unspecified, Jun 9, 2015
THE RAM ECODIESEL 3.0L TRUCK HAD A CHECK ENGINE LIGHT THAT CAME ON WHILE DRIVING, SHOWING A P20EE ERROR, REQUIRING THE REPLACEMENT OF THE DIESEL EXHAUST SELECTIVE CATALYTIC REDUCTION (SCR) AT UNDER 27,000MI THE DEALERSHIP I DEALT WITH WAS GREAT IN GETTING IT FIXED, BUT I AM CONCERNED THE NEW EXHAUST SCR THAT WAS INSTALLED WON'T LAST THE LIFE OF THE VEHICLE IF THE FIRST ONE ONLY LASTED A LITTLE OVER 26,000MI UNLESS THEY MADE A CHANGE AND/OR UPDATED THE PART THAT WAS INSTALLED ON MY TRUCK. I'M HOPING THE REPLACED PART WAS UPDATED BY RAM AND THE CAUSE OF THIS ERROR CORRECTED, BUT I HAVE NOT BEEN GIVEN THIS INFORMATION AT THIS TIME.
Other or unspecified, Jun 1, 2015
THERE IS WATER COMING INSIDE THE VEHICLE, WITH ASSUMPTION THAT IT COMES FROM THE REAR DOORS. FIRST TIME IT WAS NOTICED THERE WAS ONLY A MINOR IMPACT: WET FLOOR CARPET IN BACK. AFTER THAT FIRST EVENT, WE ENSURED THE WINDOWS WERE ALWAYS FULLY CLOSED IN ORDER TO SEE IF THERE WOULD BE ANY OTHER LEAK EVENT. HOWEVER FOLLOWING THE HEAVY RAIN WE HAVE HAD IN MAY IN HOUSTON, WHILE THE CAR WAS PARKED IN DRIVEWAY WITHOUT MOVING FOR 4 WEEKS, CONDENSATION WAS NOTICED ON THE WINDSHIELD. ONCE OPENED THE CAR WAS MOLDY INSIDE ON REAR SEATS AND KIDS CAR SEATS, FLOOR CARPET, ETC... THE BACK SEATS ARE WET (WATER POURING FROM THEM) AND THE FLOOR CARPET IS WET INCLUDING UNDER BACK SEATS (ELECTRIC CABLING AREA). ALSO SEVERAL AREAS START SHOWING IMPRESSIVE RUST INCLUDING BELOW DRIVER SEAT AND STEERING WHEEL (PEDAL AREA). THE CAR IS BRAND NEW, BOUGHT 3 MONTHS AGO.
Fuel/propulsion system, May 17, 2015
THERE IS A DISTURBING TREND AMONG AUTOMAKERS TO ELIMINATE DIPSTICKS FROM THEIR TRANSMISSIONS. THIS CAN BE POTENTIALLY DANGEROUS. I PURCHASED MY 2014 RAM 1500 NEW LATE LAST YEAR. RETURNING ON A ROAD TRIP TO NEW JERSEY LAST MONTH THE TRANSMISSION JERKED HORRIBLY. ONCE BACK HOME I PROMPTLY TOOK IT TO THE DEALER FOR SERVICE. THEY REPROGRAMMED THE SHIFT POINTS AND IT WORKED SMOOTHLY FOR A FEW WEEKS. THEN IT STARTED SLIPPING AT 10 MPH. I BROUGHT IT BACK TO THE DEALERSHIP. THEY CHECKED THE FLUID LEVEL FROM THE FILL PORT ON THE BOTTOM OF THE PAN AND DISCOVERED IT WAS A QUART LOW FROM THE FACTORY. THIS IS A TERRIBLE DESIGN AND FORCES OWNERS INTO THREE OPTIONS ; 1. IGNORE THEIR TRANSMISSION.2. HAVE TO TAKE IT TO AN EXPENSIVE MECHANIC OR THE DEALER. 3.THIS IS WHERE IT CAN GET DANGEROUS, GET UNDERNEATH THEIR VEHICLE WITH THE ENGINE RUNNING TO GET THE FLUID TO THE NECESSARY TEMPERATURE TO ACCURATELY CHECK IT. HUNDREDS OF THOUSANDS OF SHADE TREE MECHANICS WILL ENDANGER THEIR LIVES TO CHECK THEIR FLUID LEVELS. FORD HAS A SIMILARLY FLAWED DESIGN ON ITS PICK UP TRUCKS AS WELL. HAD I KNOWN ABOUT THIS BEFORE I BOUGHT THE TRUCK I WOULD HAVE GONE FOR THE CHEVROLET WITH THE CONVENTIONAL DIP STICK SET UP. THE MAIN REASON I BOUGHT THE RAM WAS FOR ITS HIGHWAY CRUISING RANGE. I COVERED 750 MILES ON A SINGLE TANK ( 32 GALLONS ). HOWEVER THERE IS MORE TO THE OWNERSHIP EXPERIENCE THAN THAT. BEING ABLE TO CHECK SIMPLE THINGS LIKE FLUID LEVELS BEFORE, DURING, AND AFTER A CROSS COUNTRY ROAD TRIP AND JUST AROUND TOWN IS VERY IMPORTANT. WITH ALL THE VOLUMES OF MOTOR VEHICLE REGULATIONS ON THE BOOKS I DON'T KNOW HOW THIS DESIGN WAS ALLOWED TO GO INTO PRODUCTION. ALSO, THE ROTARY SHIFT KNOB ON THESE 8 SPEED TRANSMISSIONS SEEMS LIKE A FATALITY WAITING TO HAPPEN. ALSO, THE TRANSMISSION PAN IS CONSTRUCTED OF PLASTIC WITH THE FILTER BUILT IN TO THE PAN.
Electrical system, May 13, 2015
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. WHILE DRIVING, THE KEY CAME OUT OF THE IGNITION AND THE VEHICLE COULD STILL BE DRIVEN WITHOUT THE KEY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,880.
Steering, Suspension, May 11, 2015
I HAVE AN ALIGNMENT ISSUE WITH VEHICLE THAT IS CAUSING FEATHERING OF RIGHT FRONT TIRE THAT HAS NOT/CANNOT BE CORRECTED BY ALIGNMENT IN TWO ATTEMPTS TO DATE. DEALING WITH MANUFACTURER CUSTOMER CARE, MY ASSIGNED CASE NUMBER IS 26625890. MANUFACTURER HAS NOW SUGGESTED A ROAD FORCE BALANCE OF ALL FOUR TIRES, AFTER TWO ALIGNMENTS HAVE FAILED TO CORRECT FEATHERING PROBLEM. HAVE MONITORED HEAT BUILDUP ON THAT TIRE IN RELATION TO THE OTHER THREE AND FIND HEAT BUILDUP EXCEEDS 110 DEGREES ABOVE OTHER THREE. HAVE ALSO DISCOVERED THREE OTHER TRUCKS OF SAME MANUFACTURER, MODEL THAT ARE EXHIBITING SAME PROBLEM, ONE OWNER ALSO HAS OPEN CASE WITH CUSTOMER CARE AS WELL, HIS CASE NUMBER IS 26745473. WE BOTH SEEM TO BE GETTING NOTHING BUT LIP SERVICE FROM DEALERS AND NOT MUCH MORE FROM MANUFACTURER, WITH NO SINCERE EFFORT TO GET TO ROOT CAUSE OF PROBLEM. I BELIEVE THAT THIS CONDITION EXTENDS TO MORE TRUCKS THAN MINE, AND WARRANTS FURTHER INVESTIGATION. IT APPEARS BASED ON MY DEALINGS WITH MANUFACTURER AND DEALERS THAT THEY ARE NOT ONLY UNABLE TO CORRECT PROBLEM, I THINK THEY ARE UNAWARE THAT A PROBLEM EVEN EXISTS. MY CONCERN ON THIS ISSUE IS SAFETY RELATED, HAVING A FEAR OF A CATASTROPHIC TIRE FAILURE, DUE TO HEAT AND TIRE PRESSURE BUILD UP, AS WELL AS FEATHERING AS INDICATION OF A SUSPENSION PROBLEM. THIS ISSUE CAUSING ABNORMAL FORCES BEING APPLIED TO RIGHT FRONT TIRE. I HAVE ALL ALIGNMENT RECORDS AND DEALER SERVICE ORDERS AVAILABLE FOR YOUR REVIEW. I HAVE CONTACTED YOU IN COMPLIANCE WITH MANUFACTURER RECOMMENDATIONS FOUND IN LEMON LAW AND OWNERS BOOKLETS PROVIDED BY MANUFACTURER.
Wheels, May 2, 2015
I BOUGHT A NEW DODGE 2014 1500 AND LOOKED UNDER MY TRUCK FOR THE FIRST TIME AND DISCOVERED IT CAME WITH A USED 17 INCH SPARE TIRE I THINK IT IS VERY UNSAFE TO REPLACE A NEW 20 INCH TIRE WITH A USED 17 INCH ...UPDATED 05/14/15 *BF