2002 Subaru Outback

Problems, recalls and owner-reported issues

Service brakes is the leading concern among 147 owner complaints filed for this model year. This is the 19th highest complaint count among 26 Outback model years with reports.

Complaints by model year
  1. 147

Of the 2002 reports, 10 involved a crash. 11 people were injured.

Primary concernService brakes29 reports · 20% of complaints
Owner complaints147Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Service brakes29
  2. Hydraulic26
  3. Fuel system25
  4. Gasoline23
  5. Power train21
  6. Engine and engine cooling20
  7. Vehicle speed control12
  8. Structure11

Recalls and investigations

  1. Fuel system, gasoline, delivery, fuel pumpNov 29, 2013

    Airtex Products LP (Airtex) is recalling certain model E8598M, E8518M, E8600M, E8596M, and E8597M fuel pumps manufactured July 26, 2013, and July 29, 2013 and used as aftermarket replacements on Subaru Baja's, Outback's and Legacy's. The affected fuel pumps were sold or installed into the aftermarket applications on or after July 26, 2013, and may may leak fuel from the base of a fuel line connection when the gas tank is full.

    A fuel leak in the presence of an ignition source increases the risk of a fire.

    Airtex will notify owners, and will replace the fuel pump, free of charge. Recall is expected to begin on January 2, 2014. Customers may contact Airtex at 1-800-880-3056. The recall is expected to begin during January 2014. This recall is being conducted by Airtex, not by Subaru.

    Campaign 13E065000 on NHTSA.gov

  2. Vehicle speed control, cablesMar 16, 2004

    ON CERTAIN PASSENGER SEDANS, WAGONS, AND SPORT UTILITY VEHICLES, THE CRUISE CONTROL CABLE COULD COME OUT OF ITS TRACK ON THE CRUISE CONTROL LEVER AND LODGE ON THE CONTROL LEVER TAB WHEN THE ACCELERATOR PEDAL IS RELEASED. IF THIS CONDITION OCCURS, THE THROTTLE WILL NOT RETURN TO THE IDLE POSITION AND WILL REMAIN IN AN OPEN POSITION.

    IF THIS OCCURS DURING VEHICLE OPERATION, THE DRIVER COULD LOSE CONTROL OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.

    DEALERS WILL INSTALL A CRUISE CONTROL CABLE RETAINING CLIP TO THE CRUISE CONTROL LEVER TAB ON THE THROTTLE SHAFT IN ORDER TO PREVENT THE CRUISE CONTROL CABLE FROM COMING OUT OF ITS TRACK. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT SUBARU AT 1-800-782-2783.

    Campaign 04V128000 on NHTSA.gov

  3. Suspension, rearApr 22, 2003

    THIS RECALL APPLIES TO CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. CERTAIN REAR SUSPENSION SUBFRAME COMPONENTS WERE PRODUCED WITH POOR PAINT QUALITY WHICH, AFTER CONTINUED EXPOSURE TO CORROSIVE ROAD SALTS FOR A PERIOD OF SEVERAL YEARS, COULD RESULT IN RUST-OUT OF THE COMPONENT AND POSSIBLE BREAKAGE OF THE SUBFRAME.

    IF SUCH BREAKAGE OCCURS WHILE THE VEHICLE IS BEING OPERATED, CONTROL OF THE VEHICLE COULD BE AFFECTED, INCREASING THE RISK OF A CRASH.

    DEALERS WILL CLEAN AND RUST-PROOF THE REAR SUSPENSION SUBFRAME. OWNER NOTIFICATION BEGAN JULY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.

    Campaign 03V153000 on NHTSA.gov

  4. Power train, automatic transmissionOct 30, 2002

    CERTAIN SPORT UTILITY AND PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS WERE PRODUCED WITH AN IMPROPERLY MANUFACTURED TRANSMISSION PARKING ROD. WHEN THE TRANSMISSION SELECTOR LEVER IS PLACED IN THE "P" (PARK) POSITION, THE TRANSMISSION PARK MECHANISM, THAT IS INTENDED TO HOLD YOUR VEHICLE, MAY NOT ENGAGE.

    THE VEHICLE COULD THEN MOVE/ROLL WITHOUT PRIOR WARNING, INCREASING THE RISK OF A CRASH.

    DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION PARKING ROD ASSEMBLY. OWNER NOTIFICATION JANUARY 8, 2003. AN INTERIM OWNER NOTIFICATION WILL BE SENT DURING NOVEMBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.

    Campaign 02V282000 on NHTSA.gov

  5. Service brakes, hydraulic, foundation components, master cylinderMar 12, 2002

    ON CERTAIN PASSENGER VEHICLES, THE BRAKE MASTER CYLINDERS MAY NOT FUNCTION PROPERLY IN AMBIENT TEMPERATURES BELOW FREEZING 32 DEGREES FAHRENHEIT AND LOWER).

    AT THESE TEMPERATURES, THE BRAKES MAY NOT RELEASE AFTER BEING APPLIED, EVEN WHEN THE DRIVER'S FOOT IS NO LONGER ON THE BRAKE PEDAL. THIS CAN OCCUR WITHOUR PRIOR WARNING, POSSIBLY RESULTING IN A CRASH.

    DEALERS WILL REPLACE THE MASTER CYLINDERS. OWNER NOTIFICATION BEGAN MARCH 21, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.

    Campaign 02V079000 on NHTSA.gov

Representative owner complaints

147 reports, newest first.

  1. Visibility, Dec 7, 2005

    2002 SUBARU OUTBACK VISIBILITY IS POOR WHEN IT RAINS. *TS THE CONSUMER STATED HE CAN'T SEE OUT OF THE WINDSHIELD ON THE DRIVERS SIDE. THERE ARE LINES IN THE WINDSHIELD AND THE WINDSHIELD WIPERS WOULD FREEZE WHEN THE WEATHER WAS COLD. *JB

  2. Engine and engine cooling, Sep 6, 2005

    PISTON SLAP IN 2.5 ENGINE. *NM

  3. Service brakes, Hydraulic, Sep 6, 2005

    FRONT BRAKE ROTORS ON MY 2002 OUTBACK 3.0 WAGON HAVE WARPED CAUSING SEVERE SHIMMY WHEN BRAKING AT HIGH SPEED. THEY WERE REPLACED AT ABOUT 30,000, AND THIS HAS HAPPENED AGAIN. MY OPINION AS A SCIENTIST IS THAT THE ROTORS ARE UNDER-ENGINEERED FOR THE SIZE/WEIGHT OF THE VEHICLE, AND THAT THIS IS A SAFETY ISSUE IN THAT CONTROL OF THE VEHICLE IS COMPRISED AT HIGH SPEED. MORE SPECIFICALLY, THE ROTORS DISTORT WITH A NORMAL AMOUNT OF BRAKING HEAT, AND THEN RETURN FLAT WHEN COMPLETELY COOLED, INDICATING DEFECTIVE METALLURGY IN THEIR COMPOSITION. *JB

  4. Power train, Jul 14, 2005

    I PURCHASED A 2002 SUBARU OUTBACK WAGON, MANUAL TRANSMISSION. I'M HAVING TERRIBLE CLUTCH CHATTER GOING INTO 1ST AND 2ND GEAR. THIS HAPPENS DAILY, USUALLY FOR THE FIRST 10 MINUTES OF DRIVING IT. THE PROBLEM IS ENHANCED WHEN IT IS WET OR COLD.

  5. Vehicle speed control, Jun 15, 2005

    2002 SUBARU OUTBACK WAGON HAS 48,000 MILES. CAR STALLS AT RED LIGHTS, SPUTTERS AND HESITATES WHEN TRYING TO ACCELERATE FROM A STOP. DANGEROUS TRYING TO GET ON HIGHWAY. DEALER TESTED ALL SYSTEMS AND SAID NOTHING WAS WRONG WITH THE CAR. INDEPENDENT MECHANIC TESTED IT AND SAID MAIN COMPUTER NOT WORKING PROPERLY. CHECK ENGINE LIGHT NEVER CAME ON. MECHANIC RESET COMPUTER BUT SUGGESTED I GET RID OF THE CAR ASAP

  6. Power train, May 2, 2005

    CAR SHUDDERS AND STALLS CONTINUALLY WHEN STARTING IN 1ST GEAR, MORE FREQUENTLY WHEN COLD. HAVE STALLED IN MIDDLE OF INTERECTION MULTIPLE TIMES. THIS IS A MANUAL TRANSMISSION. I HAVE DRIVEN MANUALS FOR 20 YEARS HAVE HAD NEVER HAD THIS PROBLEM WITH OTHER VEHILCLES. THIS HAS BEEN HAPPENING SINCE I PURCHASED CAR 6 MONTHS AGO.

  7. Vehicle speed control, Apr 11, 2005

    VEHICLE EXPERIENCED SUDDEN ACCELERATION. OWNER WAS PULLING INTO A SCHOOL PARKING LOT WHEN SUDDENLY THE VEHICLE BEGAN TO ACCELERATE. THE ENGINE REVVED, AND THE DRIVER HAD BOTH FEET ON THE BRAKE WHILE THE VEHICLE CONTINUED TO ACCELERATE. DRIVER PUT THE VEHICLE IN NEUTRAL, AND ALLOWED THE VEHICLE TO COAST BEFORE IT SHUT DOWN.*AK

  8. Fuel system, Gasoline, Power train, Vehicle speed control, Jan 20, 2005

    DANGEROUS HESITATION IN FIRST AND SECOND GEARS ESPECIALLY. AT STOP LIGHT, UPON ATTEMPTING TO ACCELERATE, CAR BOGGED DOWN, RPMS DIPPED AND NEARLY STALLED BEFORE CAR FINALLY ACCELERATED WITH A VIOLENT JERK FORWARD AND BACK. HAS HAPPENED ON NUMEROUS OCCASIONS. VERY DANGEROUS-NEARLY BEEN IN THREE ACCIDENTS ALREADY. SO FAR THE DEALER HAS BLED THE CLUTCH, ADJUSTED THE CLUTCH, REPLACED THE CLUTCH, REPLACED KNOCK SENSOR, REPLACED COOLANT TEMP SENSOR AND REPLACED FRONT OXYGEN SENSOR AND PROBLEM STILL AS BAD AS EVER IF NOT WORSE. *JB

  9. Power train, Jan 19, 2005

    THE VEHICLE WAS TAKEN TO THE DEALER FOR A CLUTCH ADJUSTMENT. THE TECHNICIAN INFORMED THAT CONSUMER THAT THE CLUTCH NEEDED TO BE REPLACED. *NM *NM

  10. Service brakes, Hydraulic, Jan 18, 2005

    2002 SUBARU OUTBACK, LL BEAN EDITION. BRAKES HAVE FAILED TO WORK ON SEVERAL DIFFERENT OCCASIONS WHEN OUTSIDE TEMPERATURE IS LESS THAN APPROX. 28 DEG F. THIS IS USUALLY FIRST THING IN THE MORNING WHEN LEAVING FOR WORK. CAR IS PARKED ON DRIVEWAY WITH A SLIGHT DOWNGRADE TO THE STREET, AND CAR HAS DRIFTED INTO DRIVEWAY ACROSS THE STREET BEFORE COMING TO A STOP. BRAKES ARE USUALLY FINE AFTER SEVERAL MINUTES OF DRIVING. *NM

  11. Engine and engine cooling, Dec 27, 2004

    FUEL SMELL INSIDE AND OUTSIDE OF CABIN. DEALER HAS EXAMINED THE VEHICLE AND CANNOT DETERMINE CAUSE, INSISTS NOTHING IS WRONG WITH THE CAR.*AK

  12. Visibility, Nov 29, 2004

    FRONT WINDSHIELD HAD TO BE REPLACED FOR THE FORTH TIME DUE TO PECK IN THE WINDOW THAT DEVELOPED INTO A CRACK. DEALER WAS NOTIFIED.*AK

  13. Tires, Nov 8, 2004

    TWO FRONT TIRES NEED REPLACEMENT BECAUSE THEIR INSIDES WERE WORN. 20,000 MILES LATER THE TWO FRONT AND ONE RIGHT REAR TIRES HAD TO BE REPLACED BECAUSE OF THE SAME REASON. *AK

  14. Vehicle speed control, Sep 27, 2004

    THE ENGINE BEGAN TO IDLE ROUGHLY QUITE A FEW MONTHS PRIOR (DEALER UNABLE TO DETECT ANY PROBLEM), SUBSEQUENTLY EXPERIENCED HESITATION FROM STOP; PROGRESSED TO FLUCTUATING IDLE SPEED FROM 750 TO 500 RPM WITH SELF CORRECTION TO 750 AFTER CAR HAD BEEN DRIVEN AND FULLY WARMED UP WHICH PROGRESSED TO EPISODE OF HESITATION WHILE DRIVING UP HILL WITH NEAR ENGINE STALL. THEREAFTER HAD A FEW EPISODES OF ENGINE SURGING WHILE STOPPING IN DRIVE, WHICH DID NOT STOP WHEN PUT INTO EITHER NEUTRAL OR PARK (DEALER UNABLE TO DIAGNOSE ANY PROBLEM, DID SOFTWARE REPLACED BUT PROBLEM CONTINUED TO DEGENERATE). ENGINE STALLED WHEN IT CAME TO STOP THEN WHEN RESTARTED CONTINUED TO HAVE SURGING AS ABOVE DESCRIBED. ENGINE WOULD HAVE HESITATION AND NEAR STALL ALSO DURING REGULAR OPERATION ON HIGHWAY EVEN AT CRUISING SPEEDS FROM 20 MPH TO 65 MPH. DEALER CURRENTLY ATTEMPTING TO DIAGNOSE PROBLEM AGAIN.*AK

  15. Power train, Visibility, Sep 14, 2004

    THE TRANSMISSION FLUID LEAKS FROM THE ENGINE. AS A RESULT, THE VEHICLE STALLS WITHOUT WARNING. THE TRANSMISSION WAS REPLACED TWICE, HOWEVER THE PROBLEM RECURRED. *AK THE LEFT DOOR PANEL BY THE WINDOW REGULATOR DRIVER WINDOW WAS NOT WORKING, THERE WAS NOISE WHEN THE DRIVER PRESSED THE GAS PEDAL IN THE GEAR, AND A GAS SMELL WAS PRESENT WHEN THE VEHICLE WAS ACCELERATED. *SC

  16. Service brakes, Hydraulic, Aug 22, 2004

    MY 2002 SUBARU OUTBACK SPORT (BASED ON THE IMPREZZA) DISPLAYS THE SAME PROBLEM WITH THE ABS SYSTEM BEING INEFFECTIVE WHEN BRAKING OVER BUMPS AS THE 2002, 2003 WRXS CURRENTLY BEING INVESTIGATED BY ODI (PE03-029). THIS PROBLEM IS NOT JUST LIMITED TO THE WRX VEHICLE. THE PROBLEM IS CLEARLY DEMONSTRATED UNDER LIGHT TO MODERATE BRAKING EFFORT, IF THE VEHICLE ENCOUNTERS A SHARP BUMP (E.G. A RAISED PAVEMENT SECTION AT AN EXPANSION JOINT) WHILE THE BRAKES ARE APPLIED. NORMAL ABS FUNCTION WOULD MOMENTARILY EASE UP THE BRAKING PRESSURE ON THE FRONT WHEELS AS THEY BECOME UN-WEIGHTED ON THE BACK SIDE OF THE BUMP, SO THAT THEY DO NOT LOCK-UP. AFTER THE FRONT WHEELS ARE FULLY WEIGHTED AGAIN THE ABS SYSTEM WOULD ALLOW THE PREVIOUS BRAKING EFFORT TO BE RE-ESTABLISHED ALLOWING THE CAR TO STOP ALMOST NORMALLY. THUS THE BRAKING DISTANCE OF THE VEHICLE MIGHT BE EXTENDED BY THE LENGTH OF THE BUMP (PERHAPS 6 INCHES). THIS CORRECT BEHAVIOR IS EXHIBITED BY MY 1994 PROBE GT. IF I DRIVE MY SUBARU OVER THE SAME ROAD CONDITIONS, WHEN THE VEHICLE HITS A SHARP BUMP, THE ABS SYSTEM START FUNCTIONING AND CONTINUES FOR A SIGNIFICANT PERIOD OF TIME, EVEN AFTER PASSING OVER THE BUMP. THIS, IN ITSELF, SHOULD NOT BE A PROBLEM, BUT DURING THIS TIME THE BRAKING EFFICIENCY IS DRASTICALLY REDUCED. THIS TYPICALLY EXTENDS THE STOPPING DISTANCE OF THE SUBARU BY 10-30 FEET (WHEN STOPPING FROM 30MPH) OVER WHAT WOULD HAVE BEEN ACHIEVED IF THE BUMP HAD NOT OCCURRED. IF I IMMEDIATELY RELEASE THE BRAKE PEDDLE, AND THEN FULLY APPLY THE BRAKES THE CAR DOES STOP. SO THIS PROBLEM IS NOT ASSOCIATED WITH THE TIRES ABILITY TO GRIP THE ROAD, OR THE BRAKES ABILITY TO STOP THE ROTOR/DRUM. I BELIEVE IT TO BE A PROGRAMMING ERROR IN THE ECU. THIS PROBLEM IS REPEATABLE AND FULLY DEMONSTRABLE. I WOULD BE HAPPY TO SUPPLY FURTHER DETAILS TO HELP GET THIS ISSUE RESOLVED. *JB

  17. Power train, Jul 19, 2004

    2002 SUBARU WAGON MANUAL TRANSMISSION CLUTCH SHUDDERS ON COLD START. SOMETIMES IT IS DIFFICULT TO GET THROUGH AN INTERSECTION. THE DEALER COULD NOT DUPLICATE THE PROBLEM SO IT WAS NOT REPAIRED. THE PROBLEM PERSISTS. *JB

  18. Service brakes, Hydraulic, Jul 15, 2004

    THE DEALERSHIP REPLACED AT THE FRONT ROTORS AND PADS AT 9000 MILES. AT 17,000 MILES THE FRONT ROTORS AND PADS WERE REPLACED AGAIN, DUE TO CORROSION. *JB

  19. Tires, Jul 14, 2004

    ON THE EVENING OF 21 JUN 04 I WAS DRIVING HOME FROM WORK. AS I MADE A RIGHT HAND TURN IN TO MY DRIVEWAY. I FELT AND THEN HEARD WHAT SEEMED TO TO A FLAT TIRE ON THE RIGHT (PASSENAGER) SIDE OF THE CAR. I HAD FILLED UP WITH GAS ON EITHER THE PREVIOUS FRIDAY OR SATURDAY. WHEN I FILL UP WITH GAS I CHECK MY OIL AND TIRE PRESSURE. ALL WAS OK. WHEN I GOT INTO MY GARAGE, I WENT AROUND TO THE RIGHT SIDE OF THE CAR AND CLEARLY SAW A FLAT RIGHT REAR TIRE. I CALLED AAA TO PUT ON A SPARE. THE AAA REPAIR MAN THOUGHT THE TIRE LOOKED DEFECTIVE. THE NEXT MORNING I WENT TO NTW AND REPLACED THE FLAT TIRE AND A SECOND TIRE WITH NEW MICHELIN TIRES. THE MANAGER AT THE NTW IN ROCKVILLE INDICATED THAT THIS WAS THE SECOND TIRE HE HAD SEEN THAT WEEK WITH THE SAME DEFECT. BECAUSE I ONLY HAD 19,600 MILES ON THE TIRES, HE GAVE ME A DISCOUNT ON EACH TIRE. HE ALSO AGREED THAT THE FLAT TIRE LOOKED DEFECTIVE. THEY CHECKED MY REMAINING TWO TIRES FOR ANY WEAKNESS. *AK

  20. Visibility, Structure, Jul 6, 2004

    WHEN TRYING TO OPEN THE REAR RIGHT DOOR THE REAR DOOR WOULD NOT OPEN FROM THE OUTSIDE. CONSUMER TOOK THE VEHICLE TO THE DEALER ON THREE SEPARATE OCCASIONS. HOWEVER, THE PROBLEM RECURRED. *AK WIND NOISE WAS EVIDENT DRIVER'S SIDE MIRROR WHILE DRIVING VEHICLE. *LA

  21. Seat belts, May 9, 2004

    THE DRIVER'S SEAT BELT IS EASILY UNSNAPPED. THE THUMB RELEASE BUTTON IS VERY SENSITIVE, THEREFORE IF MY ARM/ELBOW TOUCHES IT, THE LATCH WILL RELEASE. THE ACTUAL RELEASE IS DESIGNED SO THAT THE RELEASE BUTTON IS SLIGHTLY ELEVATED MAKING THIS POSSIBLE. ON MY 1994 LEGACY, THE BUTTON IS LEVEL OR SLIGHTLY RECESSED. THE SEATBELT HAS RELEASED SEVERAL TIMES UNDER NORMAL DRIVING CONDITIONS. IT SEEMS IN A ROLL-OVER, SOMETHING IS GOING TO HIT THIS BUTTON, WITH THE POSSIBILITY OF RELEASE. THANK YOU, BOB. *AK

  22. Power train, Apr 1, 2004

    THE CAR HESITATES ON ACCELERATION, MAINLY IN 1ST AND 2ND GEAR. CAN BE SEVERE ENOUGH THAT CAR PRACTICALLY STALLS IN INTERSECTIONS. *AK

  23. Steering, Engine and engine cooling, Mar 23, 2004, crash

    2002 SUBARU OUTBACK WAGON REPEATEDLY AND UNEXPECTEDLY STALLS WHILE DRIVING. HAS BEEN ONGOING FOR NEARLY 2 YEARS. HAS BEEN EXAMINED ON MULTIPLE OCCASSIONS (AT LEAST 4) AT RYE FORD SUBARU IN RYE NEW YORK WITH THE ONGOING RESULT THAT THE DEALERSHIP CLAIMS TO HAVE NO KNOWLEDGE OF THE PROBLEM AND UNABLE TO REPLICATE. CAR WAS DELIVERED BACK TO DEALERSHIP ON A FLATBED AFTER STALLING 5 OR 6 TIMES IN MAIN THOROUGHFARE THAT RESULTED IN BEING REAR ENDED BY A TRUCK BEHIND ME. I HAVE REPEATEDLY INFORMED THE DEALER AND CONTACTED SUBARU OF AMERICA THAT I BELIEVE THIS IS A DEATH TRAP WAITING TO HAPPEN. I WAS NEARLY KILLED BY A NARROW MISS WHEN THE CAR STALLED ABRUBTLY IN A SNOW STORM. THIS IS A VERY VERY DANGEROUS CONDITION AND THE CARS SHOULD BE RECALLED BEFORE PEOPLE ARE KILLED. *AK

  24. Service brakes, Hydraulic, Mar 21, 2004

    BRAKES, COMPLETE BRAKE JOBS (ROTORS AND PADS REPLACEMENT) AT LOW MILEAGE. *JB

  25. Power train, Mar 15, 2004

    I HAVE OWNED A 2002 SUBARU OUTBACK STATION WAGON SINCE AUGUST 2002, AND HAVE EXPERIENCED A VERY FREQUENT (DAILY TO WEEKLY) BUT INCONSISTENT HESITATION AND SHUDDER WHILE ACCELERATING FROM A STOP. IT OCCURS IN 1ST AND 2ND GEAR, AND IS PRONOUNCED IN COLD STARTS ONLY. THE HESITATION AND CLUTCH SHUDDER ALSO IS PRONOUNCED IN STOP AND GO TRAFFIC, IN FIRST OR SECOND GEAR - IN THIS SITUATION, THE CAR LUNGES OR LURCHES FORWARD UNTIL THE SPEED INCREASES TO OVER 10 OR 15 MPH. THIS CAUSES A SAFETY CONCERN AT LOW SPEEDS, AND THE START OF ACCELERATION FROM A STOP. HAVE TAKEN IT TO THE SUBARU DEALER ON SEVERAL OCCASIONS, BUT THEY HAVE NOT BEEN ABLE TO FIX THE PROBLEM. THE PROBLEM APPEARS TO BE QUITE PROMINENT IN OTHER SUBARU OUBACKS AND OTHER MODELS (BASED ON OTHER NHTSA COMPLAINTS, AND POSTINGS ON THE WWW.UTLIMATESUBARU.NET (SEARCH FOR SHUDDER OR HESITATION AND YOU CAN FIND HUNDREDS OF SIMILAR COMPLAINTS). A TROUBLE FILE HAS BEEN SET UP WITH SUBARU AMERICA. HOWEVER, THE PROBLEM CONTINUES TO PERSIST.*AK