2007 Toyota RAV4
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,003 owner complaints filed for this model year. This is the highest complaint count among 26 RAV4 model years with reports.
Of the 2007 reports, 53 involved a crash and 37 involved a fire. 41 people were injured.
What owners report most often
Recalls and investigations
Suspension, rearAug 12, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Campaign 16V596000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Seat belts, rear/otherFeb 19, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.
A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0F.
Campaign 16V096000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleApr 9, 2014
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Campaign 14V168000 on NHTSA.gov
Suspension, rearAug 28, 2013
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
Campaign 13V383000 on NHTSA.gov
Visibility, power window devices and controlsOct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
If the switch overheats, it may melt, possibly resulting in a fire.
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Campaign 12V491000 on NHTSA.gov
Suspension, rearAug 2, 2012
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
Campaign 12V373000 on NHTSA.gov
Air bagsApr 21, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2007-2008 RAV4 VEHICLES. IN THE CURTAIN SHIELD AIRBAG (CSA) SYSTEM, THERE ARE TWO SENSORS IN THE AIRBAG SENSOR ASSEMBLY WHICH ARE DESIGNED TO DETECT VEHICLE ROLL ANGLE. IF ONE OF THESE SENSORS MALFUNCTIONS, THE AIRBAG WARNING LIGHT (MALFUNCTION INDICATOR LIGHT: MIL) WILL ILLUMINATE AND THE ROLL DETECTION SYSTEM WILL BE SUSPENDED; HOWEVER, THE AIRBAG CSA REMAINS AVAILABLE IN THE EVENT OF A SIDE CRASH. IF BOTH SENSORS FAIL NEARLY SIMULTANEOUSLY AFTER INITIAL AIRBAG SYSTEM CHECK, THE CSA AND THE SEAT BELT PRETENSIONER COULD BE INADVERTENTLY ACTIVATED.
INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.
TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 11V245000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 24, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 LEXUS LX570, 2003 THROUGH 2009 TOYOTA 4RUNNER, AND 2006 THROUGH 2010 RAV4 VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
THE REMEDY IS NOW AVAILABLE. THE SAFETY RECALL BEGAN EARLY APRIL 2011. THE REMEDY WILL INVOLVE MODIFICATION OR REPLACEMENT OF THE ACCELERATOR PEDAL AND REPLACEMENT OF ANY TOYOTA ALL-WEATHER FLOOR MAT. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
Campaign 11V113000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Equipment, other, labelsJun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Campaign 09V223000 on NHTSA.gov
Representative owner complaints: suspension
125 reports, newest first. Show all
Suspension, Aug 17, 2017
2007 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO REAR LOWER SUSPENSION ARM ASSEMBLY SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER ADVISED THE VEHICLE PARTS WERE NOT YET AVAILABLE IN ORDER TO COMPLETE THE RECALL REPAIR. *JS
Suspension, Wheels, Aug 16, 2017
IN LATE SUMMER/EARLY FALL 2016 MY 2007 TOYOTA RAV4 BEGAN EXPERIENCING REAR SUSPENSION, ALIGNMENT, AND TIRE WEAR PROBLEMS ASSOCIATED WITH THE TOYOTA RECALL AT THE TIME, ALTHOUGH MY CAR WAS NOT INCLUDED IN THE RECALL. WHEN MY MECHANIC EXAMINED THE CAR, HE SAID IT MADE NO SENSE THAT TOYOTA'S SOLUTION IN THEIR SECOND SUSPENSION RECALL WAS TO EPOXY PIECES IN PLACE AND NOT ALLOW THE VEHICLE'S SUSPENSION TO ADJUST TO MOVEMENT ON THE ROAD WHILE DRIVING. I HAD TO ARGUE WITH THE DEALERSHIP WHO SOLD THE CAR TO GET THEM TO MAKE THE PROPER REPAIRS (PERFORM THE RECALL WORK ON MY CAR) AT NO CHARGE TO ME. THE DAMAGED RUINED MY RELATIVELY NEW TIRES AND I HAD TO GET ANOTHER SET. RECENTLY DURING GENERAL SERVICING, MY MECHANIC DISCOVERED THE SAME TIRE WEAR PROBLEM AND THAT THE REAR TIRES ARE SEVERELY TILTING INWARD, AND THE MOST RECENT REPAIR BY THE DEALER WAS DONE USING A SOLID TIE BAR. IN MY MECHANIC'S PROFESSIONAL OPINION (HE'S BEEN IN BUSINESS FOR SEVERAL DECADES AND DOES CONTRACT WORK FOR A GOVERNMENT ENTITY), THAT KIND OF REPAIR SHOULD NOT HAVE BEEN DONE WITH THAT PIECE OF EQUIPMENT BECAUSE IT WOULD LEAD TO THE FAILURE AND DAMAGE I'M EXPERIENCING AGAIN. IF THE SAME RECALL "FIX" THAT WAS PERFORMED ON MY CAR IS BEING PERFORMED ON ALL OTHERS THAT WERE PART OF THE 3RD RECALL AND BEYOND, OTHER VEHICLES MAY BE IN DANGER OF FAILED PARTS THAT COULD CAUSE LOSS OF STEERING, AS NOTED PER PREVIOUS RECALLS. I HAVE REACHED OUT TO THE DEALER, DISTRICT MANAGER, AND DANICA SORENSON AT TOYOTA WITHOUT SUCCESS. MY CLAIM IS BEING DENIED DESPITE THE EVIDENCE OF AN ONGOING SUSPENSION PROBLEM. WHEN YOU LOOK AT MY CAR, THE IMPROPER TILT OF THE TIRES AND IRREGULAR TREAD WEAR ARE VISIBLE TO THE NAKED EYE. MY CAR WILL NO LONGER PASS INSPECTION DUE SOLELY TO THE TIRE DAMAGE.
Suspension, Aug 15, 2017
MY 2007 TOYOTA RAV 4 WAS TAKEN TO NORTHERN LAKES AUTO IN HAYWARD WI FOR AN ALIGNMENT, AT WHICH WE WERE TOLD THAT THE REAR TOE WAS OUT OF ALIGNMENT AND NEEDED TO BE LOOKED AT BY THE DEALER. THE RECALL WORK DONE IN 2014 AT A TOYOTA DEALER IN COLORADO SPRINGS CO INVOLVED APPLYING AN EPOXY THAT MADE THIS PART NO LONGER ADJUSTABLE. ON 7/28/17, THE VEHICLE WAS TAKEN THE TOYOTA DEALER, WHICH FAILED AN ALIGNMENT CHECK AT THE REAR TOE. WE WERE TOLD THAT THEY COULD NO LONGER PERFORM A REAR ALIGNMENT DUE TO THIS RECALL "FIX" THAT PERMANENTLY SEALED IT INTO ONE PLACE. WE WERE TOLD THAT IN ORDER TO GET THE CAR BACK INTO ALIGNMENT, WE WOULD HAVE TO REPLACE THE ENTIRE REAR TOE BAR FOR A COST OF 600 DOLLARS. WE CONTACTED THE CORPORATE OFFICE AND WERE OFFERED NOTHING TO FIX THIS ISSUE. MY CAR WAS MANUFACTURED WITH AN ADJUSTABLE REAR TIE ROD, AND TOYOTA'S SOLUTION TO AN ENGINEERING FLAW IS TO MAKE THE REAR TIE ROD NO LONGER ADJUSTABLE, THUS COSTING THE CONSUMER HUNDREDS OF DOLLARS TO FIX A SIMPLE ALIGNMENT ISSUE. IT IS NOT FEASIBLE OR FAIR TO EXPECT THE CONSUMER TO PAY HUNDREDS OF DOLLARS FOR AN ALIGNMENT ISSUE, WHEN TOYOTA CREATED THE ISSUE WITH THEIR "FIX" INSTEAD OF CREATING A REPLACEMENT REAR TOE THAT IS ADJUSTABLE LIKE THE CAR WAS MANUFACTURED WITH WHEN I PURCHASED IT. THE CAR IS WEARING OUT THE TIRES IN THE REAR CUPPING BOTH OF THEM ON THE OUTSIDE AND INSIDE, AND THIS IS A SAFETY ISSUE TO ME AND MY WIFE AND MY 14 YEAR OLD DAUGHTER. I WAS FORCED TO PAY KARI TOYOTA $500 TO FIX THIS ISSUE AND APPLY THE EPOXY AGAIN TO PARTS THAT ARE TO BE ADJUSTABLE AND NOW ARE NOT....I WOULD LIKE TO BE REMBERSED FOR THIS A MOUNT ....WHY SHOULD THE I THE OWNER PAY FOR TOYOTAS BANDAID INCORRECT FIX?
Suspension, Jul 14, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE JIM NORTON DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Suspension, Jun 28, 2017
I FILED A COMPLAINT ON APRIL 18, 2017 (NO. 10979057). THIS A FOLLOW-UP. SINCE THE RECALL NOTICE WAS ISSUED, TOYOTA HAS DONE NOTHING TO HONOR IT. CAN TOYOTA EVADE THEIR RESPONSIBILITY INDEFINITELY?
Suspension, Jun 5, 2017
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (WONDRIES TOYOTA LOCATED AT 1543 WEST MAIN ST AHAMBRIA, CA 91801). THE CONTACT WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE AND OPENED CASE NUMBER: 1704141065. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Suspension, Seat belts, May 25, 2017
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) AND NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. LONE STAR TOYOTA (LEWISVILLE, TX 469-671-5500) STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 16V59600 WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 115,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Suspension, May 9, 2017
RECEIVED NOTICE LAST FALL (AUG 2016) ABOUT AN "URGENT SAFETY RECALL" ON MY RAV4 - THE RECALL # IS 16V-596. TOYOTA DEALERS STILL HAVEN'T RECEIVED THE PARTS FOR THIS RECALL! THE RECALL NOTICE STATES THAT THE SUSPENSION ARMS COULD SEPARATE RESULTING IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH! WHY DO THEY ISSUE A RECALL IF THEY DON'T HAVE THE PARTS TO FIX IT 9 MONTHS LATER??
Suspension, May 5, 2017
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V596000(SUSPENSION) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Suspension, May 1, 2017
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER PROVIDED A LOANER VEHICLE FOR TWO MONTHS. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT....UPDATED 06/23/ 17 *BF *CN
Suspension, Apr 26, 2017
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT CALLED A LOCAL DEALER WHERE IT WAS DETERMINED THAT THE RECALL PARTS WERE ON BACK ORDER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE CONTACT WAS GIVEN CASE NUMBER: 1703031571. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Suspension, Apr 20, 2017
NHTSA #16V-596: RECEIVED NOTIFICATION SEPT. OR OCT 2016 AND HAVE BEEN CHECKING W/ DEALER SINCE. STILL WAITING FOR PARTS. 4/18/17 CALLED TOYOTA AND WAS TOLD JUNE 3017. NOT HOLDING MY BREATH. MEANTIME REAR ALIGNMENT IS INCORRECT FOLLOWING PREVIOUS LOWER CONTROL ARM ENCASEMENT IN EPOXY AND CAN'T BE CORRECTED. TIRES WEARING IMPROPERLY WHILE WAITING FOR TOYOTA.
Suspension, Apr 15, 2017
SAFETY RECALL 16V-596 RLSA #1 WHY ARE PARTS NOT AVAILABLE AT PECHELES OF WASHINGTON NC. LAST ADVISEMENT FROM PECHELES OF WASHINGTON WAS ON 4/14/2017 NO INDICATIONS OF REAR END FAILURE AS OF 4/15/2017 LAST SERVICED JAN 10 2017 AT PECHELES OF WASHINGTON NC AT MILEAGE 52463. RECEIVED RECALL NOTICE ON 10/25/16 AT MILEAGE 51607.
Suspension, Apr 7, 2017
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 05/03/17 *BF *AS
Suspension, Apr 3, 2017
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE REAR OF THE VEHICLE FELT LIKE IT WAS FISHTAILING. THE CONTACT MAINTAINED CONTROL OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THEY WOULD HAVE TO INSTALL REAR TOW ADJUSTMENTS ON BOTH REAR SIDES OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SERVICED PER A REAR SUSPENSION RECALL IN AUGUST OF 2014; HOWEVER, THE REMEDY FAILED. THE INDEPENDENT MECHANIC STATED THAT THE RECALL REPAIRS CAUSED THE VEHICLE TO NOT HAVE A REAR END ALIGNMENT AND CAUSED UNUSUAL WEAR AND TEAR ON THE REAR TIRES. SINCE SEPTEMBER OF 2016, THE CONTACT HAD TO REPLACE THE REAR TIRES THREE TIMES. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Suspension, Mar 19, 2017
THERE HAVE BEEN TWO SAFETY RECALLS ON THE REAR LOWER SUSPENSION ARMS OF 2006 TO 2011 TOYOTA RAV 4S. I HAD BOTH RECALL REMEDY PROCEDURES PERFORMED ON MY VEHICLE. THE SECOND RECALL REMEDY INVOLVED SEALING THE ADJUSTABLE SUSPENSION ARMS WITH AN EPOXY WHICH MAKES THEM NON-ADJUSTABLE IN THE FUTURE. I HAD THIS PERFORMED 6/4/14. THIS REMEDY ALSO RENDERS THE REAR WHEELS UNABLE TO BE ALIGNED. THEREFORE, IF THE REAR WHEELS GO OUT OF ALIGNMENT, THE REAR SUSPENSION HAS TO BE REPLACED. SO INSTEAD OF A $60 ALIGNMENT CHARGE, THE CUSTOMER IS NOW SUBJECT TO A $480 REPLACEMENT CHARGE EVERY TIME THEIR CAR NEEDS REALIGNMENT. I PUT NEW TIRES ON MY CAR ON 12/19/2014. ON 1/1/17, MY MECHANIC NOTICED OUTER EDGE TIRE WEAR ON BOTH REAR TIRES SUGGESTING AN ALIGNMENT ISSUE. ON 1/18/17, SEARS CONFIRMED ONLY REAR WHEELS OUT OF ALIGNMENT. ON 1/27/17, LOCAL TOYOTA DEALER CONFIRMED REAR WHEELS OUT OF ALIGNMENT AND SAID $480 REPLACEMENT OF REAR SUSPENSION ARMS WAS ONLY SOLUTION. THE LOCAL SERVICE MANAGER SAID THEY NEW THERE WOULD BE PROBLEMS WHEN THIS RECALL REMEDY WAS PUT INTO PLACE BY TOYOTA. MY REAR TIRES WERE RUINED AT 24,000 MILES. I ASKED TOYOTA TO PAY FOR THE REPLACEMENT (CASE NO. 1701201908). THEY REFUSED AND SAID IT WAS A DECISION MADE AT THE US REGIONAL MANAGER LEVEL THAT WAS ACCEPTED BY TOYOTA NATIONAL. I REPLACED ALL 4 TIRES AND THE REAR SUSPENSION ARMS. I OPTED FOR AFTER MARKET ADJUSTABLE REAR ARMS AT A COST OF $222 PLUS ALIGNMENT. I ASSUME I AM NOW AT MORE RISK ON THE HIGHWAY. TOYOTA FORCED THIS DECISION BY PROVIDING A NON-ADJUSTABLE SOLUTION FOR A FAULTY ADJUSTABLE PART. THEIR DECISION NOW COSTS CUSTOMERS $480 EVERY TIME THEY NEED A $60 ALIGNMENT. MY CAR WAS DRIVEN ONLY ON NORMAL PAVED ROADS AND HIGHWAYS. THIS IS UNFAIR TO CUSTOMERS AND PLACES CUSTOMERS LIKE ME A HIGHER RISK IF THEY ARE UNWILLING TO PAY THE REPLACEMENT COST. I ALSO CALLED NHTSA AND STARTED COMPLAINT (REF. 1063186, BEAU).
Suspension, Mar 6, 2017
THE REAR SUSPENSION SOUNDS LOOSE. TWO MONTHS AGO DESERT TOYOTA, IN TUCSON, SUPPOSEDLY ORDERED THE RECALLED REAR LOWER SUSPENSION ARMS. I AM STILL WAITING FOR THEIR PARTS. TODAY THEY TOLD ME IT WOULD BE ANOTHER TWO MONTHS. I THINK THAT IS UNACCEPTABLE. WHATEVER YOU CAN DO TO EXPEDITE THE SOLUTION WOULD BE APPRECIATED. [XXX] [XXX] OR [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB
Suspension, Jan 19, 2017
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A TIME FRAME OF WHEN THE PARTS WOULD BECOME AVAILABLE TO COMPLETE THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Suspension, Jan 3, 2017
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Suspension, Nov 18, 2016
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Suspension, Nov 12, 2016
NHTSA RECALL NO. 16V-596. WHAT IS THE PARTS STATUS? MY LOCAL DEALERSHIP STATES PARTS NOT AVAILABLE FOR COMPLETION OF RECALL 16V-596. THIS FEELS ME WITH DREAD, IN THAT I DO NOT DARE DRIVE MORE THAN 5 TO 10 MILES FROM MY RESIDENCE WHICH I DO WITH GREAT TREPIDATION AND I DO NOT DARE TAKE MY GRANDCHILDREN WITH ME. I NEED TO DRIVE FOR DAILY CONVENIENCES, IE FOOD AND MEDICAL APPTS. TO NAME A FEW. WHAT IS THE STATUS OF THESE PARTS FOR THIS SAFETY RECALL. MY RAV-4 WAS LAST SERVICED AT PECHELES OF WASHINGTON NC ON 10 25 2016- INVOICE NO. TOCS233900-CUSTOMER 28903. CURIOUS? ARE WE WAITING ON SOME ONE TO SUFFER AN UNTIMELY DEMISE BEFORE WE GET AFTER TOYOTA INC. THIS LACK OF PROGRESS OR AN UPDATE AS TO THE STATUS OF THE PARTS IS TROUBLESOME.
Suspension, Nov 10, 2016
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V598000 (SUSPENSION). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Suspension, Oct 26, 2016
NHTSA RECALL NO 16V 596. ATTEMPTED TO HAVE RECALL COMPLETED AT WASHINGTON NC PECHELES TOYOTA. PARTS ARE NOT AVAILABLE AS OF 10 25 2016. WHAT IS THE HOLD UP? FAILURE OF RLSA WILL RESULT IN LOSS OF VEHICLE CONTROL- SERIOUS SAFETY ISSUE.
Suspension, Aug 20, 2016, crash
REAR TIE ROD (SUSPENSION ARM) DISCONNECTED WHILE DRIVING 60 MPH CAUSING DRIVER TO LOSE CONTROL AND SPIN OFF HIGHWAY. VEHICLE WAS SERVICED IN FEBRUARY 2015 FOR THE RECALL (13V383000) THAT ADDRESSES REAR SUSPENSION ARM ADJUSTMENT.
Suspension, Seat belts, Vehicle speed control, Aug 14, 2016
I AM THE SECOND OWNER ON THIS CAR AND IT HAS BEEN IN FOR REPAIR 7 TIMES FOR VARIOUS RECALLS. DOES THE LEMON LAW APPLY TO MY CAR? YOU HAVE RECALLED THE ELECTRICAL WINDOWS SUSPENSION SEAT BELTS CRUISE CONTROL WHAT ELSE IS COMING! CLAREMONT TOYOTA IN CALIFORNIA HAD A COMPLETE CHECK ON THE CAR AND I PAID 1500 BUT I STILL SEE RECALLS. WHAT IS GOING ON???? I HAVE ANOTHER APPOINTMENT FOR THE SUSPENSION ON MONDAY 8/15/16