2007 Toyota RAV4
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,003 owner complaints filed for this model year. This is the highest complaint count among 26 RAV4 model years with reports.
Of the 2007 reports, 53 involved a crash and 37 involved a fire. 41 people were injured.
What owners report most often
Recalls and investigations
Suspension, rearAug 12, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Campaign 16V596000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Seat belts, rear/otherFeb 19, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.
A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0F.
Campaign 16V096000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleApr 9, 2014
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Campaign 14V168000 on NHTSA.gov
Suspension, rearAug 28, 2013
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
Campaign 13V383000 on NHTSA.gov
Visibility, power window devices and controlsOct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
If the switch overheats, it may melt, possibly resulting in a fire.
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Campaign 12V491000 on NHTSA.gov
Suspension, rearAug 2, 2012
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
Campaign 12V373000 on NHTSA.gov
Air bagsApr 21, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2007-2008 RAV4 VEHICLES. IN THE CURTAIN SHIELD AIRBAG (CSA) SYSTEM, THERE ARE TWO SENSORS IN THE AIRBAG SENSOR ASSEMBLY WHICH ARE DESIGNED TO DETECT VEHICLE ROLL ANGLE. IF ONE OF THESE SENSORS MALFUNCTIONS, THE AIRBAG WARNING LIGHT (MALFUNCTION INDICATOR LIGHT: MIL) WILL ILLUMINATE AND THE ROLL DETECTION SYSTEM WILL BE SUSPENDED; HOWEVER, THE AIRBAG CSA REMAINS AVAILABLE IN THE EVENT OF A SIDE CRASH. IF BOTH SENSORS FAIL NEARLY SIMULTANEOUSLY AFTER INITIAL AIRBAG SYSTEM CHECK, THE CSA AND THE SEAT BELT PRETENSIONER COULD BE INADVERTENTLY ACTIVATED.
INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.
TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 11V245000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 24, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 LEXUS LX570, 2003 THROUGH 2009 TOYOTA 4RUNNER, AND 2006 THROUGH 2010 RAV4 VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
THE REMEDY IS NOW AVAILABLE. THE SAFETY RECALL BEGAN EARLY APRIL 2011. THE REMEDY WILL INVOLVE MODIFICATION OR REPLACEMENT OF THE ACCELERATOR PEDAL AND REPLACEMENT OF ANY TOYOTA ALL-WEATHER FLOOR MAT. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
Campaign 11V113000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Equipment, other, labelsJun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Campaign 09V223000 on NHTSA.gov
Representative owner complaints: vehicle speed control
101 reports, newest first. Show all
Vehicle speed control, Oct 10, 2012
AFTER COMING TO A COMPLETE STOP, ENGINE ACCELERATED ON ITS OWN WITHOUT PUSHING ON THE GAS PEDAL. THIS WAS AFTER THE RECALL FOR THE FLOOR MATS. THE ACCELERATION HAD ENOUGH "G" FORCE TO PIN THE OCCUPANTS BACK IN THEIR SEATS. DRIVER WAS FORTUNATE THAT NO TRAFFIC WAS AHEAD. RAPID ACCELERATION APPEARED TO STOP AFTER PUSHING ON THE GAS PEDAL. TOYOTA APPEARS TO ATTRIBUTE ALL THESE INCIDENTS TO THE FLOOR MATS. AN ACCELERATION THAT PINS YOU BACK IN THE SEAT --FLOOR MAT DOES NOT HAVE ENOUGH DENSITY TO ACCOMPLISH THIS. THIS HAS HAPPENED NUMEROUS TIMES IN THE 2 YEARS WE HAVE OWNED THIS VEHICLE. MOST OCCURRENCES HAVE BEEN MORE SUBTLE THAN THE ONE DESCRIBED HERE. *TR
Electrical system, Vehicle speed control, Service brakes, Sep 26, 2012
TRAVELING APPROXIMATELY 45 MPH ON DRY PAVEMENT. WENT TO APPLY BRAKES PRIOR TO APPROACHING TURN LANE AND COULD NOT STOP. BRAKES WERE THERE (PEDAL WAS FIRM AND DID NOT GO TO FLOOR) BUT ACCELERATOR SEEM TO OVERRIDE THE BRAKING SYSTEM. PROCEEDED TO STAND ON BRAKES TO ATTEMPT TO STOP AS THERE WERE THREE LANES OF STOPPED TRAFFIC AND NO WHERE ELSE TO GO. SHIFTED CAR INTO PARK TO COME TO AN ABRUPT STOP TO AVOID HITTING 8+ CARS AND PUSHING THEM INTO A VERY LARGE INTERSECTION. CAR HAD APPROXIMATELY 46000 MILES ON IT AND HAD NEW BRAKES INSTALLED 8 MONTHS PRIOR. CAR HAD BEEN SERVICED 1 MONTH PRIOR FOR GENERAL SERVICE POINT CHECKS. TOOK CAR TO DEALERSHIP SAME DAY OF THIS INCIDENT - THEY COULD NOT FIND NOTHING WRONG WITH THE CAR. OFFERED TO SERVICE BASED ON A PREVIOUS RECALL TO REMOVE THE CURRENT FLOORMAT AND ADJUST ACCELERATOR. ONE MONTH PRIOR TO THIS INCIDENT THE RADIO STOPPED WORKING FOR A COUPLE OF DAYS THEN STARTED WORKING INTERMITTENTLY SOMETIMES DISPLAYING GARBLED TEXT ON THE RADIO DISPLAY. *TR
Vehicle speed control, Sep 24, 2012, crash
I WAS WAITING AT A STOP WITH MY FOOT ON THE BRAKE, AND THE TRANSMISSION IN DRIVE. SUDDENLY, WITH NO INPUT FROM ME, THE ENGINE ACCELERATED. ADDING MORE PRESSURE TO THE BRAKE I WAS UNABLE TO KEEP IT FROM MOVING FORWARD. WITH FULL PRESSURE ON THE BRAKE, THE VEHICLE SLOWLY MOVED INTO THE REAR PANEL OF A CAR IN FRONT OF ME, DOING FENDER DAMAGE TO BOTH VEHICLES. THIS IS THE THIRD TIME IN THE 5 YEARS THAT I HAVE OWNED THIS VEHICLE, THAT IT HAS SUDDENLY ACCELERATED. I'VE HAD IT TO THE TOYOTA DEALER TWICE, AND BOTH TIMES THEY INFERRED THAT IT WAS MY ERROR. I KNOW THAT EACH TIME THIS HAS HAPPENED, I WAS NOT MOVING, AND HAD MY FOOT ON THE BRAKE WHEN THE CAR'S ENGINE BEGAN TO REV UP WITH NO ACTION TAKEN MY ME. SOMETHING IS DANGEROUSLY WRONG WITH THIS VEHICLE. *TR
Vehicle speed control, Equipment adaptive/mobility, Aug 20, 2012
VEHICLE WAS RECALLED BY TOYOTA TO HAVE ACCELERATOR PEDAL MODIFIED AND FLOOR MATS CHANGED IN ORDER TO AVOID INADVERTENT ACCELERATION. FLOOR MAT CHANGE APPLIED ONLY TO ORIGINAL TOYOTA SUPPLIED FLOOR MATS, WHICH ABOVE VEHICLE HAS, AT LEAST ACCORDING TO ACCESSORY WINDOW STICKER SUPPLIED AT PURCHASE. WHEN VEHICLE WAS TAKEN TO OURISMAN TOYOTA FOR COMPLIANCE, DEALER MARKED ON CUSTOMER YELLOW FORM THAT MATS WERE NOT ORIGINAL TOYOTA AND THAT THEY WOULD NOT BE CHANGED. HOWEVER DEALER STATED VERBALLY THAT MATS ACTUALLY WERE ORIGINAL TOYOTA, BUT THAT CUSTOMERS WERE NOT HAPPY WITH NEW MATS SINCE THEY WERE TOO THIN. THEREFORE DEALER DECIDED TO COMPLY WITH SAFETY DIRECTIVE BY MARKING ALL ORIGINAL MATS AS NON-ORIGINAL MATS, WHICH DID NOT HAVE TO BE CHANGED. NICE TO KNOW THAT THE DEALER IS CUSTOMER ORIENTED, BUT I AM LEFT WONDERING IF THAT JEOPARDIZES SAFETY. INCIDENT WAS REPORTED TO TOYOTA ON THE SAFETY EMAIL ADDRESS LISTED ON THEIR WEB SITE, BUT NO REPLY RECEIVED. *TR
Vehicle speed control, Jul 19, 2012
WHILE DRIVING ON THE HIGHWAY, MY ACCELERATOR OPENED TO FULL THROTTLE. I HAD TO DEPRESS THE BRAKE STRONGLY FOR BETWEEN 10 AND 15 SECONDS UNTIL THE ACCELERATOR CLICKED OFF. THE CRUISE CONTROL WAS ON, BUT IT WAS NOT SET. THE PEDAL WAS WELL CLEAR OF THE FLOOR MAT, AND LOOKING DOWN DURING THE INCIDENT I COULD SEE THAT IT WAS CLEAR OF ANY OBJECTS. IT WAS A TERRIFYING EVENT. UPON NOTIFYING A LOCAL TOYOTA DEALERSHIP, THEY TESTED THE VEHICLE AND CLAIMED THEY DID NOT DISCOVER WHAT THE PROBLEM WAS. *TR
Service brakes, Hydraulic, Electrical system, Vehicle speed control, Feb 25, 2012
A CAR PULLED OUT OF DRIVEWAY AND I TOUCHED THE BRAKE PEDAL AND MY ENGINE INCREASED ACCELERATION WHEN IT SHOULD HAVE SLOWED ACCELERATION AND I PUSHED MY CAR INTO NEUTRAL AND I PULLED CRUISE CONTROL LEVER TOWARDS ME AND THE ENGINE SLOWED DOWN-MY CAR HAD BEEN SET TO CRUISE AT 52 MPH. AFTER THE INCIDENT I SHUT THE CRUISE CONTROL OFF AS I WAS HEADING INTO TOWN. I THEN PULLED INTO BIG SCOOP(CANTON,IL BUSINESS) PARKING LOT GOING LESS THAN 5 MPH-A LADY WALKED IN FRONT OF MY CAR AND I TOUCHED THE BRAKE AND AGAIN I EXPERIENCED UNWANTED ACCELERATION AND AGAIN I WAS QUICK IN SHOVING CAR INTO NEUTRAL PREVENTING A SERIOUS INJURY. I WENT HOME AND CALLED FORT TOYOTA IN PEKIN, IL AND I TOOK CAR IN FEB, 17, 2012 AT NOON. THEY HAD THEIR TOP MECHANIC CHECK IT OUT-HE SAID HE COULD FIND NOTHING WRONG. THEY CALLED TOYOTA'S HEADQUARTERS AND THEY TOLD THEM IT WAS A FLOORMAT ISSUE. THEY TOLD ME THAT AND I TOLD THEM IT HAD NOTHING TO DO WITH THE FLOORMATS BUT RATHER AFTER TOUCHING THE BRAKE PEDAL IS WHEN I RECEIVED UNWANTED ACCELERATION IN BOTH INCIDENTS. THEY ASKED ME SEVERAL QUESTIONS ABOUT THAT AND THEY GAVE ME TOYOTA'S HEADQUARTERS NUMBER AND GAVE ME A RENTAL CAR TO USE. WHEN I CALLED THEIR HEADQUARTERS THEY SAID IT WAS A FLOORMAT ISSUE AND THAT WAS THEIR FINAL STATEMENT ON THE MATTER. I TOLD THEM IT WAS A BRAKE ISSUE BUT THEY STUCK TO FLOORMATS AS THE CAUSE AND THAT IS WHY I'M REPORTING THIS MATTER TO YOU AS I FEEL FOR THE SAFETY OF ALL DRIVERS; THIS ISSUE NEEDS TO BE RESOLVED BY ANY AUTOMAKER WITH UNWANTED ACCELERATION PROBLEMS. A FIRST STEP IS TO ADMIT THAT THEY HAVE THE PROBLEM THEN GOOD(SAFE) THINGS WILL RESULT. THANK YOU FOR HEARING ME OUT. IT IS APPRECIATED VERY MUCH,[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Vehicle speed control, Electronic stability control (ESC), Feb 11, 2012
WHEN DRIVING FOR LONGS PERIODS, AND SOME SHORT PERIODS INCLUDING COMING HOME FROM THE DEALER WHEN THE VEHICLE WAS BRAND NEW, THE CHECK ENGINE, STABILITY CONTROL, AND 4WD LIGHTS COME ON IN THE CLUSTER. THE CRUISE CONTROL, 4WD, AND STABILITY CONTROL DO NOT FUNCTION WHEN THIS HAPPENS. THE DEALER CLAIMS THEY COULD NOT FIND ANY CODES AND CANNOT FIX IT. THIS HAS BEEN GOING ON SINCE MARCH OF 2007, AND THE WARRANTY HAS EXPIRED. I FEEL THIS IS A HUGE SAFETY CONCERN, AS I HAVE HEARD OF OTHER TOYOTA VEHICLES DOING THE SAME THING, AND STABILITY CONTROL IS A SAFETY FEATURE. *TR
Vehicle speed control, Jun 8, 2011
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER:11V113000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL). SINCE THE RECALL REPAIR, THE CONTACT STATED THAT IT WAS DIFFICULT TO REACH THE PEDAL BECAUSE THE PEDAL WAS MODIFIED TOO SHORT, RESULTING IN THE CONTACT'S FOOT SLIPPING FROM THE PEDAL. THE DEALER AND MANUFACTURER WERE CONTACTED AND ADVISED TO THE CONTACT THAT THEY WOULD ORDER A NEW PEDAL, BUT THE PEDAL WOULD BE THE SAME SIZE AS THE PEDAL THAT WAS PREVIOUSLY RECALLED. THE FAILURE MILEAGE WAS 65,127 AND THE CURRENT MILEAGE WAS 65,277.
Vehicle speed control, Mar 27, 2011
2007 TOYOTA RAV4, SUDDEN ACCELERATION WHILE WAITING AT A STOP LIGHT. WITHOUT ANY WARNING THE VEHICLE STARTED TO ACCELERATE, EVEN THOUGH FOOT WAS FIRMLY ON THE BRAKE PEDAL THE VEHICLE BEGAN PULLING FORWARD AND THROUGH A STOP LIGHT. AS VEHICLE WAS PULLING FORWARD SHIFTED TO NEUTRAL, ONLY THEN DID THE VEHICLE'S MOTION STOP. ENGINE CONTINUED TO REV TO VERY HIGH RPMS FOR ABOUT 30 SECONDS, THE RPMS THEN CAME BACK DOWN TO NORMAL. DROVE VEHICLE 10 MILES TO GET HOME TERRIFIED THAT IT WOULD HAPPEN AGAIN. *TR
Vehicle speed control, Feb 11, 2011
UNEXPLAINED/UNEXPECTED ACCELERATION: WHILE STOPPED AT A TRAFFIC LIGHT, THE ENGINE SUDDENLY RACED. IF MY FOOT HAD NOT ALREADY BEEN ON THE BRAKE, THE CAR WOULD HAVE SURGED FORWARD. I KEEP MY FOOT ON THE BRAKE, PUT THE CAR IN NEUTRAL AND THEN TURNED THE ENGINE OFF. WHEN I RESTARTED THE VEHICLE, THE ACCELERATION HAD STOPPED. THIS HAS ONLY HAPPENED ONCE. *TR
Vehicle speed control, Feb 1, 2011
TL*THE CONTACT OWNS A 2007 TOYOTA RAV 4. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE VEHICLE SUDDENLY ACCELERATED. HE APPLIED THE BRAKES IN ORDER TO STOP AT TRAFFIC LIGHT BUT INSTEAD THE SPEED INCREASED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY APPLYING THE EMERGENCY BRAKE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS NOT ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE WAS 72,900. UPDATED 3/21/11 *CN THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE ACCELERATED OUT OF CONTROL. UPDATED 08/22/11
Vehicle speed control, Jan 3, 2011
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT WAS APPROACHING A TRAFFIC STOP DRIVING 2 MPH WHEN THE VEHICLE ACCELERATED ABNORMALLY. THERE WAS AN UNUSUAL INCREASE IN ENGINE RPMS OF 7000. THE CONTACT ENGAGED THE BRAKE AND PLACED THE VEHICLE IN NEUTRAL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE FAILURE OR DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE IS 33,000 UPDATED 03/24/11*LJ UPDATED 04/25/11
Vehicle speed control, Dec 8, 2010
TL*THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT WHILE TRYING TO STOP THE VEHICLE AND SLOW DOWN IT ACCELERATED INTO AN INTERSECTION. THE CONTACT HAD TO SHIFT INTO NEUTRAL GEAR IN ORDER TO SLOW DOWN AND STOP THE VEHICLE. THE CONTACT WAS DRIVING ABOUT 25 MPH WHEN THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATE THAT THE FAILURE COULD NOT BE DUPLICATED AND THE VEHICLE WAS A PART OF ANY RECALLS. THE FAILURE AND CURRENT MILEAGES WERE 41000.
Air bags, Vehicle speed control, Oct 27, 2010, crash
TL* THE CONTACT OWNS A 2007 TOYOTA RAV-4. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED THROUGH A FENCE AND THEN AN EMBANKMENT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. THE CONTACT TURNED THE VEHICLE OFF WHILE STILL IN MOTION. THE VEHICLE SUSTAINED DAMAGE TO THE FRONT END. A POLICE REPORT WAS AVAILABLE. THE CONTACT DID NOT CALL THE MANUFACTURER REGARDING THE CRASH. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 32,000.
Vehicle speed control, Oct 27, 2010
2007 TOYOTA RAV4. S10 APPROPRIATE HANDLING- LETTER FROM REGARDING TOYOTA PROBLEMS *TGW THE CONSUMER STATED THE VEHICLE WOULD LURCH FORWARD AFTER HITTING THE BRAKE. HE STATED WHEN HE STARTED THE VEHICLE IT WOULD REV UP TO 2,000 RPM. HE TRIED TO GET IT DOWN BELOW 2,000 RPM BY HITTING THE ACCELERATOR PEDAL, BUT IT HAD NO EFFECT. *JB
Vehicle speed control, Oct 3, 2010
UNINTENDED ACCELERATION. 1ST INCIDENT: MINOR INCIDENT ON A WED/THURS THAT I INITIALLY THOUGHT WAS JUST THE BRAKES GOING SOFT AND MENTALLY THOUGHT TO WATCH THEM TO SEE IF THEY MIGHT NEED REPLACED. 2ND MORE SERIOUS INCIDENT SUNDAY, 19SEP10: CRUISE CONTROL ON IN A 55MPH ZONE, TAPPED BRAKE GOING INTO 45MPH ZONE, USED PEDAL UNTIL NEEDING TO BRAKE FOR FULL STOP AT INTERSECTION. STARTED BRAKING AND ENGINE STARTED REVVING - HUBBY SAYS TAC REACHED 2500/3500 RPM. I WAS BUSY TRYING TO STOP THE VEHICLE AND FIGURE OUT WHAT WAS HAPPENING. GOT VEHICLE STOPPED AND MANAGED TO AVOID ACCIDENT. ENGINE RECOVERED AND RETURNED TO NORMAL. DROVE HOME, PARKED AND TOOK TO TOYOTA NEXT DAY. DEALER LOOKED CAR OVER AND RAN DIAGNOSTICS FOR 1.5 WKS - CALLED IN FIELD REP WHO LOOKED SOME MORE. I DROVE AROUND FOR AN HOUR WITH THE MASTER MECHANIC - COULDN'T GET THE VEHICLE TO REPLICATE. SAME CIRCUMSTANCES FOR BOTH INCIDENTS. DEALER NOR I COULD REPLICATE IN DEALER'S PRESENCE. *TR
Vehicle speed control, Aug 2, 2010
2007 TOYOTA RAV4. ACCELERATOR STUCK TWICE IN ONE MONTH PERIOD. DRIVER ABLE TO STOP SAFELY BOTH TIMES. PROBLEM REPORTED TO TOYOTA CORPORATE CARE. THEY SENT A REPRESENTATIVE WHO COULD NOT DUPLICATE THE PROBLEM AND TOYOTA REFUSED TO AUTHORIZE ANY REPAIRS. VEHICLE OWNER, FEARING ADDITIONAL PROBLEMS, HAD THE ACCELERATOR PEDAL REPLACED AT CUSTOMERS EXPENSE. OLD ACCELERATOR PEDAL AVAILABLE. AS THE CONSUMERS WIFE WAS ACCELERATING UP A HILL, THE ACCELERATOR PEDAL BECAME STUCK. IT DID NOT CONTINUE TO ACCELERATE, BUT WOULD NOT RETURN TO IDLE WHEN SHE RELEASED HER FOOT FROM THE PEDAL. SHE HAD TO FORCE THE BRAKE PEDAL DOWN. THE CONSUMER THEN TURNED OFF THE VEHICLE AND RE-STARTED IT AGAIN AND EVERYTHING WENT BACK TO NORMAL OPERATION. UPDATED IVOQ 08/12/10 *TR
Vehicle speed control, Jul 21, 2010
WE HAD A TOYOTA RAV4, BOUGHT NEW IN 2007. WE HAD ABOUT 5200 MILES ON IT, WHEN, ON MAY 19 ,2010, WHILE PARKING THE CAR IN THE GARAGE, I PUT THE GEAR IN REVERSE , WITH MY FOOT ON THE BRAKE. THE ENGINE SUDDENLY SURGED, THE RPMS WENT ABOVE 5000, AND IN SPITE OF MY PRESSING HARD ON THE BRAKE, THE CAR SHOT OVER 1YARD OUT THE GARAGE. I PUT THE CAR IN PARK, AND THE ENGINE CONTINUED AT THIS HIGH SPEED . I USED THE KEY TO SHUT IT DOWN. ALL THE LIGHTS ON THE DASH SHONE WITH AN UNUSUAL BRIGHTNESS DURING THIS EVENT. I CALLED THE DEALER, METRO TOYOTA, AND THEY TOLD ME TO BRING THE CAR IN, WHICH I DID , LATE IN THE DAY. THE NEXT DAY, THEY CALLED ME, TOLD ME THERE WAS NOTHING WRONG WITH THE CAR, AND THAT THE REASON OF THE ACCELERATION WAS THE "RUG". THE RAG WAS REMOVED, AND I PICKED UP THE CAR. OBVIOUSLY, I DROVE IT HOME WITH GREAT CARE. THE NEXT DAY, IN TRAFFIC, I WAS APPROACHING A RED LIGHT, WITH A CAR STOPPED IN FRONT OF ME, DOWN A LITTLE SLOPE ON THE ROAD. I KEPT A SAFE DISTANCE OF 3-4 CAR LENGTHS BEHIND THE CAR IN FRONT OF ME, FOOT LIGHTLY ON THE BRAKE, WHEN THE CAR AGAIN SURGED, BUT I MANAGED TO CONTROL IT BARELY AVOIDING REAR ENDING THE CAR IN FRONT OF ME .VERY EARLY NEXT MORNING, I TOOK THE CAR BACK TO THE DEALER, WHERE IT WAS KEPT FOR OVER 2 WEEKS, NO ATTEMPT TO REPAIR WAS DONE, WITH THE WORD THAT THE CAR CHECKED OK. *TR
Vehicle speed control, Jun 24, 2010
TL* THE CONTACT OWNS A 2007 TOYOTA RAV 4. WHILE BRAKING FROM A SPEED OF 25 MPH, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARNING. IN ORDER TO STOP THE ACCELERATION, THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND SHUT OFF THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER YET THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 22,000. UPDATED 8/2/10 *CN THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 08/09/10*JB
Power train, Vehicle speed control, Electronic stability control (ESC), Traction control system, May 19, 2010
MY 2007 6 CYL RAV4 HAS UNDER 30K MILES ON IT. WAS FINE AND AFTER SITTING UN-DRIVEN IN MY GARAGE FOR 3 WEEKS, NOW THE CHECK ENGINE LIGHT, VSC, AND 4 WHEEL DRIVE LIGHTS STAY ON. THE TRANSMISSION NO LONGER SHIFTS INTO OVERDRIVE (STAYS IN 4TH GEAR) AT HIGHWAY SPEEDS. RANDOM DELAYED ACCELERATION WHEN MAKING SLOW SPEED TURNS (USUALLY AT INTERSECTIONS OR PASSING IN SLOW MOVING RUSH-HOUR TRAFFIC) RESULTING IN SUDDEN ACCELERATION. NO ACCIDENT - YET. HAVE APPOINTMENT TO HAVE THE DEALER LOOK AT IT. *TR
Vehicle speed control, May 16, 2010, crash
MAY 5, 2010 ACCIDENT. TOYOTA RAV4 2007 ACCELERATED. AT TIME OF ACCELERATION I HAD ALREADY BEGUN BRAKING TO MAKE A RIGHT TURN. ENGINE BEGAN LOUD RACING AND CAR ACCELERATED. WITH VERY LITTLE ROOM TO MANEUVER I TURNED CAR HARD RIGHT TO AVOID CARS AND RAN INTO A LARGE TREE WITH CAR STILL ACCELERATING STOPPING ONLY WHEN HITTING TREE AND BOUNCED OFF. WHEN CAR CAME TO A STOP ENGINE WAS STILL RACING AND VERY LOUD. THE ACCIDENT WAS ON PRIVATE PROPERTY SO POLICE WERE NOT CALLED. WITNESS OBSERVED SLOW DOWN AND TURN SIGNALS AND THEN SEEING CAR BEGIN ACCELERATING VERY QUICKLY. 2ND WITNESS THAT HEARD THE NOISE OF THE CRASH CAME OUT OF HOUSE AND WAS ALARMED AT THE LOUD RACING STILL COMING FROM THE ENGINE AFTER CAR HAD COME TO A STOP. ENGINE RACING DID NOT STOP UNTIL I WAS ABLE TO TURN THE IGNITION OFF. ACCIDENT HAPPENED IN A MATTER OF LESS THAN A MINUTE AFTER ACCELERATION BEGAN AND I WAS NOT ABLE TO TAKE HANDS OFF OF WHEEL TO ATTEMPT PUTTING INTO NEUTRAL OR TURN ENGINE OFF. CAR ESTIMATE WAS $14,000 WHICH DID NOT INCLUDE THE NEW ENGINE AND TRANSMISSION THAT WOULD BE REQUIRED SO IT WAS TOTALED. INJURIES SUSTAINED BY ME INCLUDE SEVERE BRUISING, SORENESS AND BURN LIKE ABRASIONS ACROSS NECK AND RIGHT ARM FROM SEAT BELT. A CONCUSSION DUE TO HEAD AND NECK BEING THROWN BACK WARD AND FORWARD ON IMPACT. REMAINING SYMPTOMS INCLUDE DIZZINESS, NAUSEA, HEADACHES, COGNITIVE ISSUES. THIS WAS 2ND EXPERIENCE OF ACCELERATION PROBLEM. FIRST INCIDENT 2 WEEKS PRIOR, LASTED LESS THAN 30 SECONDS WITH NO ACCIDENT AND CAR RESUMED PREVIOUS SPEED BEFORE ACCELERATION. CAR HAS HAD FULL MAINTENANCE WITH DEALER SINCE PURCHASE AS A NEW CAR. NO PREVIOUS ACCIDENTS. CAR HAS NEVER REQUIRED ANY REPAIR OTHER THAN A TIRE AND ALL MAINTENANCE WAS PROPERLY MAINTAINED. *TR
Vehicle speed control, May 15, 2010
THE ACCELERATOR STUCK AND RACED WHILE DRIVING INTO NEWPORT NH IN A LINE OF TRAFFIC. I WAS FORTUNATE THAT THERE WAS AN EMPTY PARKING LOT TO TURN INTO OR I WOULD HAVE HIT THE CAR IN FRONT OF ME. THE CAR IS A TOYOTA RAV 4 BOUGHT NEW IN JUNE OF 2007 AND THIS WAS THE FIRST TIME THIS HAPPENED, AND IT WAS BEFORE THE NEWS OF THE TOYOTA PROBLEMS SURFACING.. SINCE THEN IT HAS REPEATED THIS 8 TIMES THROUGH APRIL OF 2010, COMPLETELY RANDOMLY. IT HAS BEEN TO TWO NH DEALERSHIPS (ABOUT 20 HOURS OF INSPECTIONS/ DIAGNOSES) AND THEY HAVE NOT BEEN ABLE TO REPLICATE THE PROBLEM. IN FACT TOYOTA HAS TOLD ME THAT THERE IS NOTHING FURTHER THEY CAN DO AND IF THE CAR IS INDEED DANGEROUS OR AN ACCIDENT WAITING TO HAPPEN THAT IS MY PROBLEM. AT THIS POINT I AM NOT SURE THEY BELIEVE ME BUT I CAN ASSURE YOU THAT THE DEFECT IS VERY REAL AND THE LAST TIME IT OCCURRED ON APRIL 5 THERE WERE TWO PEOPLE IN THE CAR WHO SAW IT FIRSTHAND AS IT HAPPENED TWICE THAT DAY. ADDITIONALLY I DON'T KNOW WHAT TO DO WITH THE CAR AS I CAN'T SELL IT WITH THIS KIND OF DEFECT AND MY WIFE WILL NO LONGER DRIVE IT. LOANING THE CAR TO ANYONE ELSE BECOMES A LIABILITY AND DRIVING WITH YOUNG CHILDREN OR ELDERLY FOLKS IS OUT OF THE QUESTION. FRANKLY I HAVE BEEN HIGHLY DISAPPOINTED IN TOYOTA'S RESPONSE WHICH HAS BEEN SLOW OR NON RESPONSIVE UNTIL RECENTLY WHEN THEY INFORMED ME THAT EVERYTHING IS WORKING PROPERLY AND THAT ARBITRATION IS MY ONLY RECOURSE. THE CAR HAS 22000 AND IS STILL UNDER WARRANTY. *TR
Vehicle speed control, May 3, 2010
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE DRIVING AT 2 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 16,000.
Vehicle speed control, Apr 29, 2010, crash
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE ABNORMALLY ACCELERATED, RESULTING IN A CRASH. ONE OF THE VEHICLE OCCUPANTS WAS INJURED HOWEVER, THE POLICE DID NOT ARRIVE TO THE SCENE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR AN ASSESSMENT OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 47,000.
Vehicle speed control, Apr 22, 2010
TL*THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT THREE PEOPLE WHO REGULARLY DROVE THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WHILE DRIVING. AFTER APPROACHING A STOP SIGN, THE VEHICLE SUDDENLY ACCELERATED AFTER SHE TOOK HER FOOT OFF OF THE ACCELERATOR PEDAL. THE VEHICLE SLOWED DOWN WHEN THE BRAKE PEDAL WAS ENGAGED. THE FAILURE OCCURRED FIVE TIMES BETWEEN THE CONTACT AND THE OTHER THREE DRIVERS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. THE CURRENT MILEAGE WAS APPROXIMATELY 37,000.