2007 Toyota RAV4
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,003 owner complaints filed for this model year. This is the highest complaint count among 26 RAV4 model years with reports.
Of the 2007 reports, 53 involved a crash and 37 involved a fire. 41 people were injured.
What owners report most often
Recalls and investigations
Suspension, rearAug 12, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Campaign 16V596000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Seat belts, rear/otherFeb 19, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.
A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0F.
Campaign 16V096000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleApr 9, 2014
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Campaign 14V168000 on NHTSA.gov
Suspension, rearAug 28, 2013
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
Campaign 13V383000 on NHTSA.gov
Visibility, power window devices and controlsOct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
If the switch overheats, it may melt, possibly resulting in a fire.
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Campaign 12V491000 on NHTSA.gov
Suspension, rearAug 2, 2012
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
Campaign 12V373000 on NHTSA.gov
Air bagsApr 21, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2007-2008 RAV4 VEHICLES. IN THE CURTAIN SHIELD AIRBAG (CSA) SYSTEM, THERE ARE TWO SENSORS IN THE AIRBAG SENSOR ASSEMBLY WHICH ARE DESIGNED TO DETECT VEHICLE ROLL ANGLE. IF ONE OF THESE SENSORS MALFUNCTIONS, THE AIRBAG WARNING LIGHT (MALFUNCTION INDICATOR LIGHT: MIL) WILL ILLUMINATE AND THE ROLL DETECTION SYSTEM WILL BE SUSPENDED; HOWEVER, THE AIRBAG CSA REMAINS AVAILABLE IN THE EVENT OF A SIDE CRASH. IF BOTH SENSORS FAIL NEARLY SIMULTANEOUSLY AFTER INITIAL AIRBAG SYSTEM CHECK, THE CSA AND THE SEAT BELT PRETENSIONER COULD BE INADVERTENTLY ACTIVATED.
INADVERTENT ACTIVATION OF THE CSA AND/OR THE SEAT BELT PRETENSIONER CAN CAUSE INJURY TO A VEHICLE OCCUPANT.
TOYOTA WILL REPLACE THE AIRBAG SENSOR ASSEMBLY WITH A NEW ONE CONTAINING IMPROVED ROLL RATE SENSORS, FREE OF CHARGE. TOYOTA INTENDS TO SEND AN INTERIM OWNER NOTIFICATION TO OWNERS EARLY TO MID-MAY, 2011 WHEN SUFFICIENT PARTS AND REMEDY BECOMES AVAILABLE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 11V245000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 24, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 LEXUS LX570, 2003 THROUGH 2009 TOYOTA 4RUNNER, AND 2006 THROUGH 2010 RAV4 VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
THE REMEDY IS NOW AVAILABLE. THE SAFETY RECALL BEGAN EARLY APRIL 2011. THE REMEDY WILL INVOLVE MODIFICATION OR REPLACEMENT OF THE ACCELERATOR PEDAL AND REPLACEMENT OF ANY TOYOTA ALL-WEATHER FLOOR MAT. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
Campaign 11V113000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Equipment, other, labelsJun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Campaign 09V223000 on NHTSA.gov
Representative owner complaints
1,003 reports, newest first.
Suspension, Nov 10, 2018
MY VEHICLE WAS ONE OF APPROXIMATELY 750,000 VEHICLES INVOLVED IN TOYOTA'S 2013 CSJ SAFETY RECALL. HOWEVER, IT WAS EXCLUDED FROM THE AUGUST 2016 GOV SAFETY RECALL, AS WERE ABOUT 420,000 OTHER VEHICLES. ACCORDING TO TOYOTATALK.COM, SINCE SO MANY OF THESE RAV4S WERE EXCLUDED FROM THE G0V SAFETY RECALL WHICH CALLS FOR MANDATORY REPLACEMENT OF THE REAR SUSPENSION ARM MOUNTING HARDWARE, THIS MEANS THERE ARE HUNDREDS OF THOUSANDS OF AFFECTED RAV4 VEHICLES ON AMERICAN HIGHWAYS WITH EITHER: 1. POTENTIALLY RUSTING AND/OR CORRODING MOUNTING HARDWARE FOR THE REAR SUSPENSION ARM THAT HAS NOT BEEN REPLACED 2. THE INABILITY TO HAVE A REAR WHEEL ALIGNMENT WHICH COULD LEAD TO DANGEROUS TIRE WEAR THE TITLE OF THE ARTICLE ON TOYOTATALK.COM IS "THE DEFECTIVE TOYOTA RAV4 TUBE-STYLE REAR SUSPENSION ARM." IT WAS POSTED ON APRIL 28, 2018. HERE IS THE LINK: HTTPS://TOYOTATALK.COM/DEFECTIVE-RAV4-SUSPENSIONS/ ON NOVEMBER 5, 2018, THE OWNER OF DINSMORE TIRE IN MORGANTOWN, WEST VIRGINIA, INFORMED ME THAT ONE OF THE TIRES ON THE REAR HAD UNEVEN REAR. HE CITED A MECHANICAL DEFECT WITH THE VEHICLE AS THE REASON WHY. HE STATED THAT IF IT BECOMES NECESSARY TO SUBMIT A WARRANTY CLAIM ON MY VEHICLE'S TIRES PURCHASED THERE, THAT THE TIRE WITH UNEVEN WEAR WOULD BE EXCLUDED. A PHOTO OF THAT TIRE ACCOMPANIES THIS COMPLAINT. IN THE INTEREST OF SAFETY, ON NOVEMBER 9, 2018, AFTERMARKET REAR SUSPENSION ARMS WERE INSTALLED ON MY VEHICLE. THE INSTALLATION WAS PAID BY ME OUT OF POCKET. A REDACTED COPY OF THE RECEIPT ACCOMPANIES THIS COMPLAINT. SINCE RECALLS ARE VIN SPECIFIC, TOYOTA HAS NOTHING OF SUBSTANCE TO SAY ABOUT THESE CONCERNS. BE THAT AS IT MAY, A COMPLAINT WAS FILED WITH TOYOTA ON NOVEMBER 5, 2018. I AM VERY DISAPPOINTED WITH TOYOTA AND ITS LACK OF ACTION. IT IS MY DEEPEST HOPE THAT SOMETHING CAN BE DONE TO RESOLVE THIS PROBLEM.
Vehicle speed control, Other or unspecified, Service brakes, Nov 10, 2018, crash
I HAVE OWNED A 2007 TOYOTA RAV 4 FOR 10 YEARS. I WAS LEAVING A DELAWARE, OHIO, HOSPITAL PARKING LOT, BACKING OUT SLOWLY, MY FOOT ON THE BRAKE, WHILE TURNING THE WHEEL TO THE LEFT. SUDDENLY THE ENGINE ROARED AND I SHOT BACKWARD, SMASHING INTO THE CAR PARKED BEHIND WHERE MY CAR HAD BEEN. THE CAR I HIT WAS SOMEWHAT DAMAGED IN THE REAR DRIVER'S SIDE FENDER. THE IMPACT SHOVED IT OUT OF ITS SPACE AND ALMOST INTO A SMALL TRUCK TO THE RIGHT. MY CAR'S REAR WINDSHIELD SHATTERED AND THE RIGHT BACK BUMPER AND SIDE WERE CRUMPLED. THIS WAS THE SECOND TIME THIS HAPPENED TO ME. THE FIRST TIME, I AGAIN WAS BACKING FROM A TIGHT SPOT, THIS TIME TURNING THE WHEEL TO THE RIGHT, WHEN THE ENGINE ROARED AND THE CAR LURCHED BACKWARD. THAT TIME, I HIT NOTHING. IT HAPPENED ANOTHER TIME WHEN MY HUSBAND WAS BACKING, AGAIN FROM A TIGHT SPOT WHILE TURNING THE WHEEL. BACK AT THE HOSPITAL LOT. I INFORMED THE FRONT DESK EMPLOYEE, WHO INFORMED THE OHIOHEALTH HOSPITAL POLICE. TWO OFFICERS REPORTED, TOOK MY INFORMATION AND BEGAN SEARCHING FOR THE OTHER CAR'S OWNER. I ALSO CALLED THE CITY POLICE; AN OFFICER CAME BUT LEFT AFTER CONFERRING WITH OHIOHEALTH'S POLICE. I THEN TOOK THE CAR DIRECTLY TO MY LOCAL INSURANCE AGENT, WHO CONNECTED ME WITH A CLAIMS ADJUSTER. AT FIRST I THEORIZED THAT MY FOOT ON THE BRAKE MUST HAVE PIVOTED SLIGHTLY AS I TURNED IN MY SEAT TO ENSURE I COULD BACK SAFELY. MY FOOT MUST HAVE PRESSED THE GAS PEDAL. PRESSED WITH CONSIDERABLE POWER, GIVEN THE CAR'S BACKWARD LEAP. NOV. 8 I TESTED THIS THEORY ON MY DRIVEWAY, AND SAW IMMEDIATELY IT WAS IMPOSSIBLE. I WOULD HAVE HAD TO LIFT MY FOOT FROM THE BRAKE DELIBERATELY TO PRESS THE GAS FIRMLY. THIS CAR'S REGULAR MAINTENANCE HAS BEEN DONE AT THE LOCAL TOYOTA DEALER. MY CAR WAS NOT AMONG THOSE RECALLED FOR SUDDEN ACCELERATION PROBLEMS, BUT I BELIEVE IT SHOULD HAVE BEEN. THE CAR IS REGISTERED IN MY HUSBAND'S NAME, (XXXXX). PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Engine, Nov 2, 2018
EXCESSIVE OIL CONSUMPTION MAY LEAD TO ENGINE FAILURE
Suspension, Oct 30, 2018
WE HAD RECALL GOV ON MY TOYOTA RAV4 ON 1/18/18 81000 MILES. AT THIS TIME I ALSO HAD NEW FRONT STRUTS AND REAR SHOCKS INSTALLED WITH A FRONT AND REAR ALIGNMENT. THEN 8000 MILES LATER AFTER THE FIX IN OCTOBER I NOTICED EXCESSIVE TIRE WEAR. I TOOK THE VEHICLE IN FOR NEW REAR BRAKES AND AN ALIGNMENT. AT THAT TIME WE WERE TOLD THAT THEY COULD NO LONGER PERFORM A REAR ALIGNMENT DUE TO THIS RECALL "FIX" THAT PERMANENTLY SEALED IT INTO ONE PLACE. WE WERE TOLD THAT IN ORDER TO GET THE CAR BACK INTO ALIGNMENT, WE WOULD HAVE TO REPLACE THE ENTIRE REAR TOE BAR. MY CAR WAS MANUFACTURED WITH AN ADJUSTABLE REAR TIE ROD, AND TOYOTA'S SOLUTION TO AN ENGINEERING FLAW IS TO MAKE THE REAR TIE ROD NO LONGER ADJUSTABLE, THUS COSTING THE CONSUMER HUNDREDS OF DOLLARS TO FIX A SIMPLE ALIGNMENT ISSUE. IT IS NOT FEASIBLE OR FAIR TO EXPECT THE CONSUMER TO PAY HUNDREDS OF DOLLARS FOR AN ALIGNMENT ISSUE, WHEN TOYOTA CREATED THE ISSUE WITH THEIR "FIX" INSTEAD OF CREATING A REPLACEMENT REAR TOE THAT IS ADJUSTABLE LIKE THE CAR WAS MANUFACTURED WITH WHEN I PURCHASED IT. THIS FIX HAS CREATED A NEW SAFETY ISSUE WITH TIRE WARE AND HANDLING ISSUES. BEFORE THE FIX I WAS EXPERIENCED NEITHER OF THESE ISSUES.
Suspension, Electronic stability control (ESC), Oct 29, 2018
THE RECALL ON THE REAR SUSPENSION EPOXIED THE BAR IN PLACE. NOW IT IS NOT POSSIBLE TO DO AN ALIGNMENT. TIRES ARE WEARING UNEVENLY AND VSC LIGHT IS ON ALL THE TIME.
Other or unspecified, Oct 14, 2018
LIMITED EDITION RAV4: DRIVER SIDE SUN VISOR DROPS/WILL NOT STAY UP (FLUSH WITH CEILING), LIMITS VISIBILITY, AND IF LEAN FORWARD, HIT HEAD ON VISOR - DESIGN FLAW, SAFETY ISSUE. GOING OVER BUMPS, IT FALLS FURTHER. DROOPING VISOR FOR APPROX 2 OR MORE YEARS, NOW. TOYOTA ONLY QUOTES FULL PRICE ($240-300) TO REPLACE IT, AT MY EXPENSE. USAGE TIME WITH VISOR IS LESS IN FIRST YEARS WITH VEHICLE, BUT ACCUMULATION OVER YEARS, THEN IT'S OUT OF WARRANTY TIMEFRAME. TRYING TO PIN IT UP WITH VELCRO OR ANYTHING DOES NOT WORK.
Steering, Power train, Sep 20, 2018
STEERING WHEEL FEELS LIKE LOSE AND THERE IS A THUNDER NOISE COMING FROM RACK AND PINION ACCORDING TO MECHANIC, ESPECIALLY WHEN DRIVES IN THE CITY OR OVER A HUMP.NO MATTER HOW SMALL IS, ALSO WHEN DRIVING AND MAKE RIGHT TURN
Engine, Sep 10, 2018
MY 2007 TOYOTA RAV4, 113,000 MILES, IS EXPERIENCING SERIOUS EXCESSIVE OIL CONSUMPTION. TOYOTA FIRST ACKNOWLEDGED THIS VEHICLE HAD AN EXCESSIVE OIL CONSUMPTION PROBLEM IN 2011 WHEN IT ISSUED A TECHNICAL SERVICE BULLETIN (T-SB-0094-11) . I TOOK THE CAR IN TO A TOYOTA DEALERSHIP AND IT WAS SUPPOSEDLY REPAIRED. IN 2014, TOYOTA WAS THEN THE SUBJECT OF A CLASS ACTION LAWSUIT BY TOYOTA OWNERS WHO ALLEGED CONTINUING PROBLEMS WITH EXCESSIVE OIL CONSUMPTION. TOYOTA ENTERED INTO A SETTLEMENT. IN 2015, TOYOTA OFFERED AN EXTENDED WARRANTY REPAIRS. I TOOK MY CAR IN TO THE DEALERSHIP AND IT WAS SUPPOSEDLY "REPAIRED." IN RECENT MONTHS, THE PROBLEM HAS GOTTEN MUCH WORSE. AT ONE POINT, I HEARD ODD ENGINE NOISES. I WAS ALARMED TO SEE THE OIL LEVEL WAS SO LOW THAT IT DIDN'T REGISTER, DESPITE THE FACT I HAD GOTTEN AN OIL CHANGE A FEW WEEKS EARLIER. I CALLED TOYOTA ON 9/10/2018 AND I WAS INFORMED THAT THE EXTENDED WARRANTY HAS EXPIRED AND THAT I AM RESPONSIBLE FOR PAYING TO FIX THE CAR THAT TOYOTA TWICE FAILED TO FIX. TO NO AVAIL, I TOLD ANGIE, AT TOYOTA'S NATIONAL CONSUMER AFFAIRS DIVISION, THAT. TOYOTA'S SUPPOSED "FIXES" WERE INSUFFICIENT AND DID NOT WORK. SHE SAID THAT'S MY PROBLEM. AS A RESULT, I HAVE A CAR THAT IS UNSAFE. DESPITE FREQUENT OIL CHANGES, THE ENGINE CAN RUN OUT OF OIL AND SEIZE UP AT ANY TIME, LEAVING ME (A 67-YEAR-OLD WOMAN) STRANDED IN THE DESERT IN 120 DEGREE TEMPERATURES OR ON THE ROADWAY IN THE MIDDLE OF THE NIGHT. EXCESSIVE OIL CONSUMPTION HAS BEEN A COMMON COMPLAINT AMONG OWNERS OF THE OWNERS OF 2007 TOYOTA RAV 4 VEHICLE FOR YEARS. TOYOTA CLEARLY HAS FAILED TO DO WHAT IT ADMITS IT WAS OBLIGATED TO DO AND PROMISED TO DO - FIX IT. WHY HASN'T THE GOVERNMENT ALREADY STEPPED IN TO REQUIRE TOYOTA TO IMMEDIATELY REPAIR THE AFFECTED VEHICLES? INDIVIDUAL CONSUMERS HAVE NO POWER TO MAKE MULTI-NATIONAL CORPORATIONS RESPECT THEIR RIGHTS AND THE LAW.
Engine, Aug 18, 2018
ENGINE OIL CONSUMPTION ON THIS VEHICLE IS UNACCEPTED, TOYOTA KNEW THIS PROBLEMS AND SHOULD MAKE A RECALL YEARS AGO ABOUT THIS ISSUE
Engine, Aug 14, 2018
MY TOYOTA RAV4 (2007) STARTED SHOWING SIGNS OF EXCESSIVE OIL COMBUSTION. I STARTED HAVING OIL CHANGES EVERY 2-3K MILES. 1200 MILES AFTER MY LAST OIL CHANGE THE ENGINE SEIZED DUE TO A LACK OF OIL. THE VEHICLE WAS STATIONARY AT A CONVENIENCE STORE WHEN IT DIED. I'VE SINCE LEARNED THAT THE ISSUE IS KNOWN AND THEIR IS A TSB THAT WAS ISSUED TO DEALERSHIPS.
Other or unspecified, Aug 13, 2018
AFTER TAKING MY 2007 RAV4 TO THE CHECKERED FLAG DEALERSHIP, FROM WHOM I PURCHASED MY VEHICLE, I WAS TOLD MY VEHICLE HAD AN EXCESSIVE OIL CONSUMPTION PROBLEM. MY VEHICLE WAS THEN SCHEDULED FOR FREE REPAIRS. I WAS TOLD THIS WOULD TAKE 3 DAYS AND BE PROVIDED WITH A FREE RENTAL VEHICLE. NOW I AM TOLD TOYOTA WILL NOT FIX FOR FREE, BUT I AM RESPONSIBLE. TOYOTA ADDRESSED THIS CUSTOMER COMPLAINT OF EXCESSIVE ENGINE OIL CONSUMPTION IN 2014. BECAUSE OF THIS PROBLEM, TOYOTA EXTENDED THE WARRANTY COVERAGE FOR TEN YEARS FROM DATE OF PURCHASE OR 150,000 MILES. UNFORTUNATELY FOR ME, MY VEHICLE DID NOT SHOW SIGNS OF THIS EXCESSIVE OIL CONSUMPTION UNTIL NOW. EVEN THOUGH MY VEHICLE FALLS WITHIN THE MILEAGE REQUIREMENT, IT DOES NOT FALL WITHIN THE DATE REQUIREMENT. I DON'T THINK IT IS FAIR FOR ME TO PAY $4,000 TO REPAIR MY VEHICLE WHEN TOYOTA HAS BEEN AWARE OF THIS SINCE 2014. EVERY SINCE DATE OF PURCHASE I HAVE HAD ALL MY OIL CHANGES DONE AT CHECKERED FLAG. IT COULD HAVE BEEN REPAIRED AS PREVENTIVE MAINTENANCE TO AVOID THIS EXCESSIVE CONSUMPTION IN THE FUTURE. I FEEL TOYOTA IS BEING UNREASONABLE AND IRRESPONSIBLE IN TAKING CARE OF THEIR PROBLEM WHICH HAS NOW FALLEN ON ME. SO NOW I MUST COME UP WITH $4,000 I DON'T HAVE OR FIND ANOTHER FORM OF TRANSPORTATION.
Engine, Aug 9, 2018
THE MOTOR MOUNT ARE BROKE FROM CORROSION. AND MY MUFFLER WAS REPLACED FOR THE SAME THIS...
Engine, Aug 9, 2018
ON JULY 24, 2018; I CONTACTED TEMECULA VALLEY TOYOTA REGARDING MY 2007 TOYOTA RAV 4 WITH 122,00 MILES ON IT. I CONTACTED THEM TO SPEAK REGARDING THE EXCESSIVE USE OF OIL THAT MY VEHICLE WAS RECENTLY USING. I HAVE BEEN DILIGENT ABOUT BRINGING MY CAR IN FOR ALL RECALLS AND HAVE INQUIRED EACH TIME IF THERE WAS ANYTHING THAT SHOULD BE FIXED UNDER WARRANTY OR RECALL THAT NEEDED TO BE ADDRESSED ON MY VEHICLE. BEFORE CONTACTING TOYOTA, I LOOKED ONLINE TO SEE IF ANY OTHER VEHICLES WERE HAVING THIS SAME PROBLEM. I FOUND OUT THAT THERE WAS A LAWSUIT FOR THIS EXACT ISSUE. IT WAS TITLED THE ECONOMIC LOSS CLASS ACTION SETTLEMENT. IT READS THAT TOYOTA RAV 4 WITH THE YEARS 2006-2008 RAV 4 SHOULD BE ENTITLED TO BE REPAIRED IF THEY ARE BROUGHT IN FOR REPAIR WITHIN 10 YEARS OR 150,000 MILES. IT DOES NOT STATE WHICHEVER IS LESS. HOWEVER TOYOTA IS IMPLYING BECAUSE MY CAR IS OVER 10 YEARS OLD THAT THIS IS NOT THEIR RESPONSIBILITY. AS STATES PREVIOUSLY, MY VEHICLE HAS 122,000 MILES ON IT. IT IS UNDER THE AMOUNT REQUIRED FOR THE LAWSUIT. IN ADDITION I HAVE BROUGHT THE VEHICLE IN BEFORE THE 10 YEAR WARRANTY EXPIRED AND IT WAS NEVER MENTIONED TO ME THAT THIS COULD BE COVERED AT THE TIME OF REPAIR FOR OTHER RECALLS. I WAS BRINGING THIS VEHICLE IN TO BE REPAIRED PRIOR TO A FAMILY EMERGENCY THAT I WOULD HAVE TO USE MY VEHICLE TO DRIVE THROUGH SEVERAL STATES. THE VEHICLE HAD AN OIL CHANGE BEFORE I LEFT. MY VEHICLE USED UP ALL OF THE OIL BEFORE I MADE IT HALF WAY. THE PRESSURE IN THE ENGINE WAS SO HOT THAT IT BLEW THE OIL CAP OFF AND NEARLY BLEW UP MY ENGINE AND THE OIL LIGHT NEVER CAME ON. THIS OCCURRED WITHIN APPROXIMATELY 1,000 MILES BEING DRIVEN. I WAS TRAVELING ON THE I70 WEST TOWARDS KANSAS. THERE ARE FEW PLACES TO TURN OFF, NEAR VAIL, COLORADO. IT ENDANGERED MY LIFE AND THE LIFE OF OTHERS DURING THE TIME THAT I WAS STOPPED ON A FREEWAY ON A MOUNTAIN.
Engine, Jul 30, 2018
WE WERE DRIVING ON THE AUTOBAHN IN GERMANY (MIL FAMILY) WHEN THE ENGINE STALLED WITHOUT ANY WARNING. OUR OIL LEVEL WAS FINE THE DAY BEFORE WE STALLED. WE CHECK OUR OIL EVERY WEEKEND SINCE OUR RAV4 HAS A VERY HIGH OIL CONSUMPTION RATE. OUR EGGINE SEIZED WHILE WE WERE GOING ABOUT 90 MPH WITH OTHER CARS AROUND US GOING EVEN FASTER. WE ARE LUCKY TO HAVE NOT CAUSED AN FATAL ACCIDENT. WE WOULD LIKE SOMETHING DONE ABOUT THIS.
Engine, Jul 17, 2018
MY RAV4 TRUCK WAS TAKEN TO THE DEALERSHIP FOR SERVICE AS OIL LIGHT CAME ON, HOWEVER, TRUCK WAS NOT DUE FOR AN OIL CHANGE AS SERVICE WAS DONE MAY 2018. TECHNICIAN INFORMED ME THAT THE TRUCK WAS BURNING OIL AND REQUIRED THE REPLACEMENT OF PISTONS INSIDE ENGINE. AT THAT TIME, I WAS INFORMED THAT UNDER THE EXCESSIVE ENGINE OIL CONSUMPTION WARRANTY, IT WOULD BE COVERED AT NO CHARGE TO CUSTOMERS. UNFORTUNATELY, THE WARRANTY IS EXPIRED FOR MY TRUCK AND NOTHING CAN BE DONE BY TOYOTA. HOWEVER, REGULAR MAINTENANCE ON THE TRUCK NEVER INDICATED A PROBLEM AND NO MENTION OF THIS ISSUE WAS EVER ADDRESSED BY THE TECHNICIANS. A YEAR AGO THE TRUCK WOULD HAVE BEEN COVERED AND NOW MY SAFETY AND THE SAFETY OF OTHERS IS BEING COMPROMISED. OF COURSE, ENGINE FAILURE DID NOT OCCUR UNTIL AFTER THE WARRANTY PERIOD EVEN THOUGH REGULAR OIL CHANGES WERE BEING DONE. JUST BECAUSE THE WARRANTY IS EXPIRED DOESN'T MEAN THE ISSUE DOESN'T EXIST! WHY IS A COMPANY ALLOWED TO PUT LIVES IN DANGER? TOYOTA IS QUICK TO ADDRESS A RECALL ISSUE YET DOESN'T SEEM TO THINK THIS IS SUCH AN ISSUE. IN NO TIME, YOU COULD BE OUT OF A CAR/TRUCK WITHOUT YOU EVEN KNOWING WHY ESPECIALLY WHEN SERVICES ARE BEING DONE IN A TIMELY MANNER. HOW IS IT THAT DEALER SERVICE CENTERS KNOW WHEN YOU HAVEN'T DONE A RECALL ON YOUR CAR YET DON'T ADDRESS/ADVISE AN ISSUE THAT POTENTIALLY BE A PROBLEM IF NOT TAKEN CARE OF IN THE LONG RUN. I GUESS THE CUSTOMERS SAFETY IS NOT A PRIORITY.
Engine, Jul 16, 2018
MY CAR BURNS MASSIVE AMOUNTS OF OIL. I GET REGULAR CHANGES AT GOODYEAR. I TOOK IT IN TO TOYOTA WOLFCHASE MEMPHIS FOR NOT 1 BUT 2 RECALLS AND ASKED ABOUT THE AMOUNT OF OIL IT WAS BURNING. THEY INFORMED ME THIS VEHICLE PER VIN# HAD A WARRANTY ENHANCEMENT ON IT B/C PISTON DOES NOT SIT PROPERLY AND THAT IS WHY THE LARGE CONSUMPTION OF OIL. THEY ALSO INFORMED ME I WAS "TOO LATE" THAT IT EXPIRED 5/6 MONTHS PRIOR. I MADE THEM AWARE I WAS NOT NOTIFIED OF ANY WARRANTY ENHANCEMENT AND THEY SAID THEIR HANDS WERE TIED. NOTHING THEY, TOYOTA SERVICE DEPT. COULD DO. I CALLED TOYOTA AND A REP SAID IT WAS NOT THE LAW TO LEGALLY NOTIFY ME OF THE WARRANTY ENHANCEMENT SINCE I WAS NOT ORIGINAL OWNER. AFTER MUCH DISAGREEMENT I ASKED FOR A SUPERVISOR WHO CALLED ME BACK AND INFORMED ME LEGALLY THERE WAS NOTHING I COULD DO AND THEY COULD NOT HELP ME WITH THE BILL IF I GOT THIS PISTON FIXED. I ASKED HER IF THE ORIGINAL OWNER WAS NOTIFIED BC I COULD NOT IMAGINE NOT GETTING IT FIXED. I SAID THIS ONE MODEL HAS SO MANY RECALLS! IT IS A LEMON. THEN AGAIN SHE EXPLAINED THEY COULD DO NOTHING. SHE NEVER STATED IF THE ORIGINAL OWNER WAS NOTIFIED. (THIS WAS ONE OWNER CAR) I AM NOW USING ABOUT 7 QTS OF OIL PER 5K MILES. YEAP 7 QUARTS. I BEGAN BUYING IN 5 GALLONS AND WRITING MILEAGE ON THE BOTTLE BEFORE I ADD ANY. (IT WAS 3 PER 5K AND HAS INCREASED TO THE LATEST HIGH OF 7 IN THE 2 YRS. SINCE I PURCHASED. I AM AN OLDER DRIVER AND BABY THIS VEHICLE. AT THE DATE I FOUND OUT ABOUT THE PISTON UNDER WARRANTY ENHANCEMENT I WAS IN FOR 2 RECALLS!!! SEAT BELT AND REAR SUSPENSION! TOYOTA SAID IF I HAD MY OIL CHANGED THERE, I WOULD HAVE BEEN NOTIFIED OF WARRANTY ENHANCEMENT?? BUT I WAS TOO LATE. THIS WAS 12/6/17
Engine, Jul 3, 2018
OIL CONSUMPTION, USES A LOT OF OIL AND HAVE KEEP CHECKING AND ADDING FREQENTLY
Suspension, Jun 27, 2018
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE WASHING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR TIRES WERE WORN. THE CONTACT MENTIONED THAT THE REAR TIRES WERE REPLACED SIX MONTHS PRIOR TO THE FAILURE BEING NOTICED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY LITHIA TOYOTA OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OREGON 97603) PER NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE REPLACEMENT PART UTILIZED BY THE DEALER HAD NO ADJUSTMENT ABILITY, WHICH WORE OUT THE REAR TIRES IN A SHORT PERIOD OF TIME DUE TO NO ALIGNMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Engine, Jun 18, 2018
AT 94K MILES MY CAR STARTED BURNING ALOT OF OIL, AND I AM TOLD BY TOYOTA THAT THIS IS NORMAL?? EVERY 1200 MILES I AM ADDING AT LEAST 1 1/4 QT. THIS IS NOT NORMAL AND THEY KNOW THERE IS AN ENGINE ISSUE- BUT REFUSE TO TAKE RESPONSIBILITY FOR IT!
Engine, Jun 18, 2018
IN DEC 2014 MY CAR EXHAUST WAS LOUDER THAN USUAL, THE REPAIR SHOP NOTED THAT THE FRONT CENTER CATALYTIC CONVERTER WAS RUSTED AND PERFORATED AND REPLACE IT AT AT COST OF $1844.11. IN JAN 2017 TOYOTA ISSUED SPECIAL SERVICE CAMPAIGN G0Y REGARDING THIS EXACT ISSUE, CLAIMING IT WILL EITHER FIX RUSTED SYSTEMS OR REIMBURSE THOSE WHOSE SYSTEMS WERE ALREADY RUSTED AND REPLACED. I SUBMITTED MY REQUEST FOR REIMBURSEMENT, RESPONDED FOR A REQUEST FOR MORE PAPERWORK, AND WAS SUBSEQUENTLY DENIED WITHOUT EXPLANATION. TODAY WHEN I CALLED FOR MORE INFO, I WAS TOLD THAT THE DECISION CANNOT BE APPEALED (NFI). SHE FINALLY SAID THAT THE REPAIR SHOP NOTE DID NOT MENTION RUST. WHEN I POINTED OUT IT SAID HOLES, SHE WAS UNMOVED AND SAID THEIR DECISION IS FINAL. THIS IS DISHONEST AND RIPPING OFF CUSTOMERS. I WOULD APPRECIATE YOUR ASSISTANCE IN THIS MATTER. I BELIEVE I FULLY MEET THE REQUIREMENTS AS SPELLED OUT IN THEIR SERVICE CAMPAIGN NOTICE. I CAN PROVIDE ADDITIONAL PAPERWORK AS NEEDED
Engine, May 26, 2018
EXCESSIVE OIL CONSUMPTION RELATING TO TOYOTA'S WARRANTY ENHANCEMENT NOTIFICATION - ZE7. I KNEW MY ENGINE CONSUMED OIL CHRONICALLY SINCE AT LEAST 75,000 MILES SO WAS NOT SURPRISED WHEN THIS WARRANTY ENHANCEMENT CAME IN THE MAIL. HOWEVER, WHEN I BROUGHT IT INTO THE DEALERSHIP TO GET TESTED, THEY SAID IT PASSED THE TEST (THIS WAS IN APRIL 2015 AT ABOUT 135,000 MILES). I WAS FRUSTRATED AND SHOCKED. I THOUGHT I WAS STUCK WITH NO OTHER OPTIONS. RECENTLY, WHEN ADDING OIL I NOTICED I WENT THROUGH 2-2.5 QUARTS IN A WEEK. THAT'S WHEN I INSISTED ON ANOTHER OIL CONSUMPTION TEST. IT FAILED THIS TIME, BUT ACCORDING TO TOYOTA, IT WAS TOO LATE FOR THEM TO COVER AS I WAS OVER THE TERM OF 150,000 MILES (CASE #1803133073). I ASKED FOR OTHER ALTERNATIVES SINCE I BELIEVED THE ORIGINAL TEST TO BE FLAWED (ALLOWING FOR 1-1.5 QUARTS OF OIL CONSUMPTION WHEN THE OWNER'S MANUAL RECOMMENDS OIL CHANGES AT 5,000 MILES. SINCE THE CAR ONLY HOLDS JUST OVER 4.5 QUARTS OF OIL, NO OIL WOULD BE LEFT AT OVER 4,000 MILES). AT THE RATE OF CONSUMPTION, I WORRY ABOUT EXCESSIVE ENGINE HEAT LEADING TO FIRES AND OBVIOUSLY EXCESSIVE WEAR ON THE ENGINE. THIS SHOULD NOT HAVE BEEN A 'WARRANTY ENHANCEMENT' AND INSTEAD A RECALL AS THE EXCESSIVE OIL CONSUMPTION IN THE 2AZ-FE TOYOTA ENGINE IS WELL DOCUMENTED AS A DESIGN FLAW OR ENGINEERING ERROR WITH THE PISTON RINGS NOT BEING LARGE ENOUGH TO DRAIN OIL OR NOT HAVING ENOUGH HOLES, TRAPPING THE OIL AND CAUSING OIL BURNING. TOYOTA SHOULD BE HELD ACCOUNTABLE FOR THEIR POOR ENGINE DESIGN AND ANY SAFETY ISSUES ASSOCIATED WITH IT. AT A MINIMUM THE WARRANTY ENHANCEMENT SHOULD BE EXTENDED FOR THE LIFE OF THE VEHICLE.
Engine, Fuel/propulsion system, May 21, 2018
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE DRIVING 45 MPH OR WHILE THE VEHICLE WAS STOPPED, THE OIL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED THAT AN OIL LEAK WAS DETECTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS 125,332.
Service brakes, Engine, May 18, 2018
ENGINE OIL LEAKS & VIBRATION COME FROM THE ENGINE WHEN YOU BRAKE
Engine, Apr 15, 2018
OUR 2007 RAV4 IS CONSUMING/BURNING OIL AT AN EXTREME RATE. THERE IS NO OIL LEAKING FROM THE VEHICLE. WE ARE ADDING A QUART EVERY 2-3 WEEKS. WE HAD THE DEALERSHIP PERFORM THEIR "TEST" (THREE TIMES) WHEN THE RECALL CAME OUT OVER A YEAR AGO. AT THAT TIME WE WERE TOLD OUR VEHICLE DID NOT MEET THE CRITERIA TO BE COVERED UNDER THE RECALL. (RECORDS WILL SHOW THAT PRIOR TO THE RECALL EVEN COMING OUT, WE HAD TAKEN IT IN FOR EXCESSIVE OIL CONSUMPTION...SO WHEN THE RECALL CAME OUT WE HOPED IT WOULD TAKE CARE OF THE PROBLEM.) WE WERE SHOCKED WHEN WE WERE TOLD IT DIDN'T "QUALIFY". WE HAVE JUST CONTINUED ADDING OIL...THEN IN AUGUST OF 2017 WE SPENT NEARLY $2,800 TO HAVE REPAIRS DONE THAT WE HOPED WOULD TAKE CARE OF THE PROBLEM. TO OUR SURPRISE, THE OIL HAS BEEN DEPLETING AT AN EVEN FASTER RATE THAN BEFORE! SO WE TOOK IT BACK IN TO THE DEALERSHIP WHO PERFORMED THE OIL CONSUMPTION TEST DONE UNDER THE PRIOR RECALL, AND WERE TOLD IT FAILED MISERABLY THEN! WE UNDERSTAND THE RECALL PERIOD HAD EXPIRED, BUT THE VEHICLE STILL HAD UNDER 200,000 MILES ON IT WHEN IT FAILED. HOW DOES A VEHICLE GET RECALLED ONLY FOR A CERTAIN WINDOW OF TIME, WHEN WE WERE TOLD IT DOESN'T MEET THE CRITERIA - AND AFTER THAT WINDOW IS "CLOSED" THE VEHICLE FAILS THE TEST? WE ARE APPEALING TOYOTA'S DECISION NOT TO COVER THIS PROBLEM UNDER THE RECALL. WE HAVE BEEN LOYAL TOYOTA CUSTOMERS FOR DECADES AND REQUEST YOUR CONSIDERATION IN THIS MATTER.
Engine, Apr 10, 2018
EXCESSIVE OIL CONSUMPTION