2010 Toyota RAV4
Problems, recalls and owner-reported issues
Suspension is the leading concern among 400 owner complaints filed for this model year. This is the 7th highest complaint count among 26 RAV4 model years with reports.
Of the 2010 reports, 57 involved a crash and 3 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Suspension, rearAug 12, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Campaign 16V596000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Seat belts, rear/otherFeb 19, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.
A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0F.
Campaign 16V096000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Visibility/wiperSep 18, 2015
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2009-2012 RAV4 vehicles manufactured October 27, 2008, to December 19, 2012 and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor.
Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. Once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the water diverter channel. In addition, a new wiper linkage with a wiper motor crank arm will be installed. The wiper linkage will have a protective cover over the wiper linkage joint to minimize water splash and a retainer ring to prevent the wiper arm from separating from the wiper motor. The recall began on November 7, 2016. Owners may contact Toyota's customer service number at 1-800-331-4331.
Campaign 15V577000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Suspension, rearAug 28, 2013
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
Campaign 13V383000 on NHTSA.gov
Equipment, other, labelsApr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V123000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Suspension, rearAug 2, 2012
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
Campaign 12V373000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 24, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 LEXUS LX570, 2003 THROUGH 2009 TOYOTA 4RUNNER, AND 2006 THROUGH 2010 RAV4 VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
THE REMEDY IS NOW AVAILABLE. THE SAFETY RECALL BEGAN EARLY APRIL 2011. THE REMEDY WILL INVOLVE MODIFICATION OR REPLACEMENT OF THE ACCELERATOR PEDAL AND REPLACEMENT OF ANY TOYOTA ALL-WEATHER FLOOR MAT. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
Campaign 11V113000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Representative owner complaints: vehicle speed control
83 reports, newest first. Show all
Engine and engine cooling, Power train, Vehicle speed control, Dec 5, 2011
WITH THE VEHICLE IN PARK AND THE BRAKE PEDAL DEPRESSED, THE ENGINE REVED IMMEDIATELY TO AROUND 6000 RPM WHEN STARTED. I TURNED OFF THE ENGINE WITHOUT SHIFTING OUT OF PARK, GOT OUT OF THE CAR, AND VISUALLY CHECKED THE FLOORMAT. IT WAS NOT TOUCHING THE THROTTLE PEDAL AND THE THROTTLE PEDAL DID NOT APPEAR TO BE DEPRESSED. AFTER APPROXIMATELY 1 MINUTE I STARTED THE ENGINE A SECOND TIME AND THE SAME THING OCCURRED. I THEN WAITED APPROXIMATELY 5 MINUTES, PUMPED THE THROTTLE PEDAL SEVERAL TIMES, THEN STARTED THE VEHICLE A THIRD TIME. THIS TIME THE VEHICLE STARTED NORMALLY (ENGINE IDLING). I THEN DROVE HOME WITHOUT FURTHER REVING ISSUES AND HAVE NOT HAD ANY REOCCURENCE SINCE THE INCIDENT DATE. I TOOK THE VEHICLE TO A LOCAL TOYOTA DEALERSHIP FOR SERVICE THE NEXT DAY AND WAS TOLD THAT IT WAS A FLOORMAT ISSUE, AND MY DRIVERSIDE FLOORMAT WAS REMOVED BY THE DEALERSHIP. I DISAGREE WITH THIS ASSESSMENT. IT IS IMPORTANT TO NOTE THAT BEFORE I HAD THE REVING ISSUE UPON STARTING THE VEHICLE, MY LAST INTERACTION WITH THE VEHICLE WAS TO HAVE MY FOOT COMPLETELY OFF THE GAS PEDAL AS I WAS STEERING THE CAR INTO A PARKING SPACE, WHEN I WAS USING ONLY THE BRAKE PEDAL TO MODERATE MY SPEED, WITH NO THROTTLE PEDAL PRESSURE BEING APPLIED BY ME, AND WITH THE ENGINE IDLING, AS IS NORMAL. DO NOT SEE HOW THIS COULD BE A RESIDUAL STUCK THROTTLE PEDAL ISSUE WHEN I RETURNED TO MY AUTOMOBLE AND STARTED THE ENGINE TO DRIVE AWAY. THE ONLY OTHER FACTOR WHICH MAY (OR MAY NOT) BE RELEVENT WAS THAT WHEN I TURNED THE ENGINE OFF AFTER PARKING, I DID NOT FIRST TURN THE RADIO OFF, WHICH I USUALLY DO. I BELIEVE I WAS TUNED TO A SATELLITE STATION AT THAT TIME (XM). *TR
Engine and engine cooling, Vehicle speed control, Sep 20, 2011
ON A PUBLIC MAIN STREET TRAVELING 35-45 MPH, STARTED TO BRAKE TO STOP FOR A LIGHT CHANGING FROM YELLOW TO RED. AS THE BRAKE WAS APPLIED, THE ENGINE BEGAN TO REV TO 5000 RPM. THE BRAKES WERE HOLDING BACK THE CAR, BUT THE ACCELERATION WAS PERSISTENT. THE CAR BARELY STOPPED BEFORE ENTERING THE INTERSECTION, BUT THE ENGINE REMAINED AT WHAT APPEARED TO BE FULL THROTTLE. I SHIFTED THE STOPPED VEHICLE INTO PARK ON THIS AUTOMATIC TRANSAXLE VEHICLE. THE ENGINE/TRANSAXLE MADE A SIGNIFICANT "BANG" AS IT WAS SHIFTED, THE ENGINE STOPPED REVVING AND THE ACCELERATOR PEDAL SHOT BACK TOWARD MY LEG HITTING MY ANKLE. AT NO TIME DID MY RIGHT FOOT LEAVE THE BRAKE PEDAL. IN FACT, I WAS PRESSING THE BRAKE WITH ALL MY STRENGTH TO COMPLETE THE STOP. THIS IS THE THIRD TIME SOMETHING LIKE THIS HAS BEEN REPORTED BY FAMILY MEMBERS. IT WAS MY FIRST DIRECT EXPERIENCE WITH IT AND THE VEHICLE IS JUST OVER A YEAR OLD. IT HAS BEEN INTO THE DEALER FOR THIS REASON AND RECEIVED A RECALL UPGRADE SEVERAL MONTHS AGO DURING A ROUTINE FREE MAINTENANCE VISIT. I HAVE CONTACTED TOYOTA DIRECTLY TO TERMINATE MY LEASE ON THIS AND ANOTHER EXACT SAME MAKE/MODEL/YEAR LEASED THE SAME DAY. I FEEL THAT TOYOTA HAS NOT FIXED THE ISSUES FROM 2010 AND THAT ADJUSTMENTS TO THE FLOOR MATS AND ACCELERATOR PEDAL ARE NOT ADDRESSING WHAT IS REALLY WRONG. THE FACT THAT BOTH VEHICLES WERE SUPPOSED TO HAVE RECEIVED "REPROGRAMMING" TO SOLVE THIS ISSUE LEADS ME TO BELIEVE THERE IS A SOFTWARE PROBLEM THAT REMAINS UNDISCOVERED. UPDATED 10/03/11 *TR
Service brakes, Hydraulic, Vehicle speed control, Sep 18, 2011
AS I APPLIED THE BRAKES TO STOP FROM 45 MPH, THE CAR CONTINUED TO MOVE AT THE SAME SPEED. I INCREASED PRESSURE ON THE THE BRAKE PEDAL, BUT THE CAR DID NOT SLOW DOWN. FINALLY, AFTER ABOUT THREE SECONDS, THE CAR SEEMED TO DOWNSHIFT, AND THE BRAKES ENGAGED. I ENDED UP HALFWAY THROUGH THE INTERSECTION. THE CONDITIONS WERE WARM AND DRY, AND THE TRAFFIC WAS LIGHT. THIS IS A STOCK CAR WITH NO MODIFICATIONS. WE HAD ALREADY TAKEN THE CAR IN FOR THE RECALL ADJUSTMENTS TO THE ACCELERATOR PEDAL AND THE FLOOR MATS AS DIRECTED BY TOYOTA IN 2010 AND 2011. AT THE TIME OF THE INCIDENT, IT SEEMED TO ME THAT THE LACK OF BRAKING WAS NOT MECHANICAL, BUT ELECTRONIC. IT SEEMED THAT THE BRAKES WERE LOCKED OUT WHILE THE CAR CONTINUED TO DRIVE FORWARD AT THE SAME SPEED. WHEN THE CAR DOWNSHIFTED AND REVVED A LITTLE, THE BRAKES SUDDENLY CAME BACK ONLINE, AND WE CAME TO A STOP. THIS IS THE FIRST TIME WE HAVE HAD A PROBLEM LIKE THIS. WE WILL CONTACT TOYOTA AND SEE WHAT THEY ADVISE. *TT
Vehicle speed control, Jul 14, 2011
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, APPROACHING A STOP SIGN, THE BRAKES WERE ENGAGED FIRMLY AND THE ENGINE BEGAN TO REV FOR APPROXIMATELY EIGHT SECONDS. THE CONTACT DROVE HOME WITH CAUTION AT AN EXTREMELY LOW SPEED. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER A RECALL RELATED TO THE DEFECT. THE NHTSA CAMPAIGN ID NUMBER WAS 10V017000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL). THE CONTACT WAS DISPLEASED TO KNOW THAT THE REMEDY WAS NOT SUFFICIENT. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT A FIELD ENGINEER WOULD INVESTIGATE THE ACCELERATION PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 6,300. THE VIN WAS UNAVAILABLE.
Vehicle speed control, May 16, 2011, crash
TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING OVER A CURB AND CAME TO A STOP WHEN IT CRASHED INTO A SIGN. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 10V017000 VEHICLE SPEED CONTROL ACCELERATOR PEDAL NOTICE AFTER THE CRASH OCCURRED. THE MANUFACTURER FILED REPORT 1105090968 AND STATED THAT AN ENGINEER WOULD INSPECT THE VEHICLE. THE PASSENGERS RIGHT ARM WAS INJURED. THE POLICE DEPARTMENT CASE NUMBER 20119885 WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 5,200.
Vehicle speed control, Jan 31, 2011, crash
I WAS AT A COMPLETE STOP AT A RED LIGHT WITH MY FOOT ON THE BRAKE, I WAS STOPPED FOR AT LEAST 10 OR MORE SECONDS. WITH MY FOOT ON THE BRAKE THE RAV4 STARTED TO MOVE. I APPLIED MORE PRESSURE TO THE BRAKE PEDAL, BUT THE CAR CONTINUED FORWARD. I STRUCK THE CAR IN FRONT OF ME. THE ENGINE WAS REVVING LOUDLY. THE CAR CONTINUED FORWARD. I THEN PLACED BOTH FEET ON THE BRAKE PEDAL IN AN ATTEMPT TO STOP THE CAR,I STRUCK THE CAR A SECOND TIME. AT WHICH POINT I WAS ABLE TO GET THE CAR IN PARK. THE ENGINE CONTINUED TO REV FOR A SECOND THEN STOPPED.I MOVED THE CAR A SHORT DISTANCE TO A PARKING LOT. AN ACCIDENT REPORT WAS FILED WITH THE POLICE,AND THE CAR WAS TOWED TO THE TOYOTA DEALERSHIP. TOYOTA WAS CONTACTED AND I AM AWAITING SPX SERVICE SOLUTIONS /EAA TO INSPECT THE CAR AND DOWNLOAD INFORMATION FROM THE EVENT DATA RECORDER. THE ROAD CONDITIONS WERE DRY,WEATHER CLEAR,AIR TEMP. WAS MINUS 6. *TR
Engine and engine cooling, Vehicle speed control, Jan 30, 2011, crash
I WAS DRIVING ALONE INTO THE GERMONDS VILLAGE CONDOMINIUM DEVELOPMENT LOCATED OFF EASTLYN DRIVE NEAR ROUTE 304 IN BARDONIA, NY. I DROVE SLOWLY INTO THE COMPLEX PARKING LOT. I TURNED RIGHT TO PARK IN A SPACE IN FRONT OF A GARBAGE COLLECTION STRUCTURE. WHILE ENTERING THIS SPACE, I WAS DRIVING VERY SLOWLY. I PLACED MY FOOT ON THE BRAKE TO STOP WHEN SUDDENLY THE CAR ACCELERATED, MADE A 'CHANGING-OF-GEAR TYPE SOUND' AND CATAPULTED INTO THE GARBAGE STRUCTURE AT A VERY HIGH RATE OF SPEED. THE STRUCTURE CAUSED THE CAR TO STOP. I PUT THE CAR INTO PARK AND SHUT THE ENGINE OFF. NOTABLY, NEITHER THE DRIVER SIDE OR PASSENGER SIDE AIRBAGS DEPLOYED. I WAS SHAKEN AND VERY SCARED BUT NOT INJURED. THE CAR SUSTAINED HEAVY DAMAGE TO THE FRONT END, FRONT RIGHT SIDE AND THE RIGHT FRONT TIRE. THE STRUCTURE (BRICK SIDES WITH GARAGE DOOR IN MIDDLE) ALSO SUSTAINED HEAVY DAMAGE ESPECIALLY THE BRICKS ON THE RIGHT SIDE THAT CRUMBLED. I NOTIFIED TOYOTA AND AWAIT THEIR ENGINEERING INSPECTION.
Vehicle speed control, Jan 27, 2011
TL*THE CONTACT OWNS A 2010 TOYOTA RAV 4. WHILE DRIVING APPROXIMATELY 5 MPH AND APPROACHING A RED LIGHT, THE CONTACT WAS APPLIED PRESSURE TO THE BRAKE PEDAL BUT THE VEHICLE ACCELERATED. THE CONTACT STATED THE BRAKE PEDAL BECAME VERY STIFF. THE CONTACT WAS ABLE TO SHIFT THE GEAR INTO NEUTRAL AND STOP THE VEHICLE. THE CONTACT TURNED THE IGNITION OFF AND SWITCHED THE GEAR TO PARK. AFTER TURNING THE IGNITION ON, THE VEHICLE CONTINUED AS NORMAL. THE DEALER WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND STATED THE CONTACT NEEDED TO GO THROUGH ARBITRATION. THE FAILURE MILEAGE WAS 6,598.
Vehicle speed control, Jan 9, 2011, crash
I HAVE A TOYOTA RAV 4 2010. SEVERAL TIMES WHEN I HAVE COME TO A STOP AND THEN SHIFTED INTO PARK, THE CAR STARTS TO ACCELERATE ON ITS OWN AS IF IT WERE RACING TOP SPEED.I SLAMMED ON THE BRAKES. I TRIED TO SHIFT INTO NEUTRAL . THE CAR LURCHED FORWARD AND CRASHED INTO THE SNOW BANK IN FRONT OF ME AS I TURNED THE CAR OFF. THIS HAPPENED TWO OTHER TIMES AS I WAS TRYING TO PARK TODAY. I TRIED CALLING THE DEALERSHIP BUT THEY WERE CLOSED. DON'T KNOW WHAT THEY WILL DO. I NEED THE CAR FOR WORK TOMORROW, BUT AM HESITANT TO DRIVE IT ANYWHERE OF COURSE. *TR
Vehicle speed control, Jan 9, 2011
ON DECEMBER 24, 2010 MY FATHER EXPERIENCED A THIRD INCIDENT OF UNINTENDED ACCELERATION IN HIS 2010 TOYOTA RAV. DESPITE HAVING ALREADY PERFORMED ALL THE NECESSARY RECALL FIXES, EXTENSIVE TESTING BY 2 TOYOTA DEALERSHIPS AND EVEN HAVING THE ENTIRE GAS PEDAL REPLACED, THE CAR MALFUNCTIONED. THE ENGINE BEGAN TO REV AT A HIGH RATE AS HE SLOWED FOR A 4-WAY STOP. HIS FOOT WAS FIRMLY ON THE BRAKE, NOT THE GAS PEDAL AS TOYOTA LIKES TO CONTEND. THE BRAKE WAS NOT FULLY RESPONSIVE AND HE HAD TO LIFT HIS FOOT FROM THE BRAKE AND DEPRESS IT A SECOND TIME TO BRING THE CAR TO A STOP, THOUGH THE ENGINE CONTINUED TO RACE. HIS FOOT WAS NOT TOUCHING THE ACCELERATOR. HE WAS FORTUNATE TO BE DRIVING AT A SLOW ENOUGH SPEED AND TRAFFIC WAS LIGHT AT THE TIME SO HE WAS ABLE TO AVOID AN ACCIDENT. HE CONTACTED THE DEALERSHIP AND THEY HAVE TESTED THE CAR (AGAIN) AND STILL CAN NOT FIND ANY PROBLEM (AGAIN). NOW THEY SAID THEY NEED TO KEEP THE CAR FOR 4 MORE WEEKS TILL A REP ARRIVES IN THE AREA FOR MORE TESTING. *TR
Vehicle speed control, Dec 16, 2010, crash
TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 5 MPH THE VEHICLE ACCELERATED VERY RAPIDLY. SHE ENGAGED THE BRAKES AND THE VEHICLE CONTINUED TO ACCELERATED AND CRASH INTO A CONCRETE BARRIER. SHE SUSTAINED BRUISES TO HER ARM AND LEG. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED FROM THE FENDER AT AN ANGLE TO THE DRIVER'S SIDE DOOR. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 8,110.
Vehicle speed control, Dec 15, 2010
2010 TOYOTA RAV 4. CONSUMER STATES PROBLEM WITH SUDDEN ACCELERATION. *TGW THE CONSUMER STATED HE WAS STOPPED AT A RED LIGHT WAITING FOR THE LIGHT TO TURN GREEN. THE CONSUMER STATED HE HAD HIS FOOT ON THE BRAKE, WHEN THE VEHICLE SUDDENLY ACCELERATED. THE CONSUMER STATED HE QUICKLY TURNED THE IGNITION KEY TO THE OFF POSITION AND THE ENGINE STOPPED. WHEN HE TURNED THE ENGINE ON AGAIN, THE ACCELERATION RETURNED. *JB
Service brakes, Hydraulic, Vehicle speed control, Dec 2, 2010, crash
I WAS GOING ABOUT 4 MPH AROUND A GROCERY STORE PARKING LOT AND THE VEHICLE MADE A LOUD ROARING NOISE AND ACCELERATED. I WAS UNABLE TO STOP ACCEPT FOR A CONCRETE POST IN THE PARKING LOT. I HAD NO CONTROL AND NO BRAKES. THIS INCIDENT HAS LEFT ME WITHOUT A VEHICLE FOR USE. THIS IS DETRIMENTAL TO MY DAILY ROUTINE INCLUDING THE CARE OF MY 93 YEAR OLD FATHER WHO HAS DOCTORS APPOINTMENTS AND OTHER NEEDS THAT REQUIRE A VEHICLE. I HAVE ONLY HAD THE CAR FOR 6 MONTHS AND CANNOT AFFORD TO MAKE CAR PAYMENTS OR PAY $40.00 FOR CAR RENTAL. IT WILL BE OVER 3 WEEKS BEFORE THE DEALERSHIP WILL CHECK ELECTRONIC BOX/THE CAR AND WAS TOLD THAT IT WOULD BE AN ADDITIONAL 3 WEEKS BEFORE I WOULD BE CONTACTED. I WILL NOT BE GIVEN A RENTAL UNTIL PROOF IS DETERMINED. *TR
Vehicle speed control, Nov 30, 2010, crash
TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE ACCELERATED SUDDENLY ON TWELVE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES BUT THE FAILURE COULD NOT BE DUPLICATED. THE LATEST OCCURRENCE RESULTED IN THE VEHICLE JUMPING THE CURB AND HITTING A TREE. THE FAILURE ONLY OCCURRED WHEN THE VEHICLE WAS TRAVELING AT A SLOW SPEED OR COMING TO A STOP; THE VEHICLE WAS DIFFICULT TO STOP. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS APPROXIMATELY 71,000.
Vehicle speed control, Nov 29, 2010
TOYOTA RAV4 2009. ELECTRONIC SPEED CONTROL MALFUNCTION. UNIT CONTINUES TO BLINK ON AN OFF WITH NO CONTROL OF THE SPEED OF THE VEHICLE. AT THE SAME TIME THE SLIPPERY ROAD SYMBOL SHOWS UP AND FOR NO REASON (ROAD IS PERFECTLY DRY AND NORMAL). INSTRUMENT PANEL SHOWS NO OTHER SIGNS OF ABERRANT BEHAVIOR. *TR
Vehicle speed control, Nov 29, 2010, crash
TL*THE CONTACT OWNS A 2010 TOYOTA RAV 4. WHILE THE CONTACT WAS DRIVING 5 MPH, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED INTO A WALL OF CONCRETE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE TECHNICIAN WILL REPAIR THE BODY WORK ONLY. THE CONTACT CALLED THE MANUFACTURER WHO STATED AN INVESTIGATOR WOULD BE SENT TO INSPECT THE VEHICLE. THE CONTACT WAS BRUISED AND SLIGHTLY INJURED. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. UPDATED 01/14/11*LJ
Vehicle speed control, Nov 23, 2010, crash
TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE MOVING THROUGH A PARKING LOT 4 MPH THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE UNTIL IT CRASHED INTO A STONE POOL. THE VEHICLE WAS TOWED FROM THE SCENE TO THE DEALERSHIP. THE VEHICLE SPEED DID NOT INCREASE ENOUGH TO CAUSE THE AIR BAGS TO DEPLOY. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN RECALL CAMPAIGN NUMBER 10V017000, WHICH WAS RELATED TO THE VEHICLE SPEED CONTROL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 8000.
Vehicle speed control, Oct 9, 2010
MY 2010 TOYOTA RAV4 WAS STOPPED AT A TRAFFIC LIGHT, WITH MY FOOT ON THE BRAKES. THE CAR SLOWLY BEGAN ACCELERATING DESPITE NORMAL PRESSURE BEING APPLIED TO THE BRAKES, AND THEN SUDDENLY THE ENGINE BEGAN REVVING LOUDLY AND THE CAR BEGAN TO ACCELERATE MORE QUICKLY. THE CAR ACCELERATED TO PERHAPS A FEW MILES AN HOUR INTO THE INTERSECTION BEFORE I WAS ABLE TO STOP IT BY APPLYING HEAVY PRESSURE ON THE BRAKES AND ALSO APPLYING THE PARKING BRAKE. AFTER I WAS ABLE TO STOP THE CAR, THE ENGINE CONTINUED TO REV INCREASINGLY LOUDLY FOR SEVERAL MORE SECONDS (WITH OBVIOUS POWER THAT I COULD EASILY FEEL TRYING TO OVERCOME THE BRAKES I WAS APPLYING) UNTIL I WAS ABLE TO SHUT THE ENGINE OFF WITH THE IGNITION SWITCH. THE INCIDENT DID NOT RESULT IN AN ACCIDENT. BEING IN A BUSY AND DANGEROUS INTERSECTION, I DECIDED TO RESTART THE CAR AND DRIVE IT WITH EXTREME CAUTION TO A SAFE AREA TO PARK. WHEN RESTARTED, THE CAR OPERATED NORMALLY AND PRESENTED NO FURTHER PROBLEMS. THE CAR'S AIR CONDITIONING AND SATELLITE RADIO WERE OPERATING AT THE TIME OF THE INCIDENT. WEATHER CONDITIONS WERE CLEAR AND SUNNY, AND THE ROADS WERE DRY. THE CAR DOES HAVE A RUBBER ALL-WEATHER FLOOR MAT ON THE DRIVER'S SIDE, WHICH WAS SECURED BY HOOKS INSTALLED BY THE TOYOTA DEALERSHIP WHERE I PURCHASED THE CAR. THE EDGE OF THE FLOOR MAT IS SEVERAL INCHES AWAY FROM THE ACCELERATOR PEDAL WHEN IT IS FULLY DEPRESSED, AND THE MAT ITSELF WILL NOT PHYSICALLY MOVE OR SLIDE EVEN WHEN PURPOSEFULLY TRYING TO MOVE IT WITH FORCE. I'M ABSOLUTELY CERTAIN THAT IT DID NOT MOVE OR OTHERWISE INTERFERE WITH THE ACCELERATOR PEDAL. THIS IS THE FIRST AND ONLY TIME THAT I HAVE EXPERIENCED THIS PROBLEM. AFTER THE INCIDENT, I DROVE THE CAR WITH EXTREME CARE TO MY TOYOTA DEALERSHIP (AND EXPERIENCED NO FURTHER PROBLEMS), WHERE IT IS NOW BEING HELD FOR INSPECTION. THE CAR'S MILEAGE AT THE TIME OF THE INCIDENT WAS APPROXIMATELY 6,200 MILES. IT WAS ALSO SERVICED BY TOYOTA SEVERAL MONTHS AGO IN RESPONSE TO THE RECALL RELATING TO UNINTENDED ACCELERATION. *TR
Vehicle speed control, Oct 7, 2010, crash
MY ADULT DAUGHTER WAS SLOWLY BACKING OUT OF OUR DRIVEWAY IN OUR 2010 TOYOTA RAV4. THE CAR SUDDENLY ACCELERATED. THE CAR WENT OUT OF CONTROL AND THE FRONT SIDE OF THE CAR HIT SOME ROCKS CAUSING THE BUMPER TO BREAK. *TR
Service brakes, Hydraulic, Vehicle speed control, Sep 19, 2010
I BOUGHT THE 2010 TOYOTA RAV4 THIS JULY. THE CAR WAS FINE UNTIL TODAY, SEPTEMBER 19TH, 2010. TODAY AT 11:45 AM, I WAS BRAKING AS I APPROACHED THE RED LIGHT GOING AT 25MPH. WHEN I PRESSED THE BRAKE THE CAR CONTINUED TO ACCELERATE. I PRESSED THE BRAKE EVEN HARDER, THE CAR JUMPED THE LIGHT, AND EVEN THOUGH THE CAR DID SLOWED, I HAD TO SLAM IN ORDER TO COME TO A COMPLETE HALT. I THEN PULLED OVER AND RESTARTED THE ENGINE. ALTHOUGH THERE WAS NO ACCIDENT I WAS VERY SCARED. AT 4:30 PM THE SAME DAY, I JUST EXITED THE HIGHWAY AND WAS COMING TO THE RED LIGHT. I WAS BRAKING AT 25MPH, YET THE CAR CONTINUED TO ACCELERATE. I HAD TO SLAM THE BRAKES EXTREMELY HARD AND ALTHOUGH IT DID COME TO A COMPLETE STOP, I HEARD THE ENGINE REVVING. AGAIN I WAS VERY SCARED. NO ACCIDENTS OCCURRED. *TR
Vehicle speed control, Sep 13, 2010, crash
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT WAS BRAKING FROM 15 MPH AND ATTEMPTING A LEFT TURN WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO THE MEDIAN. THE CONTACT IMMEDIATELY SHUT OFF THE ENGINE AND THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE CONTACT WAS INJURED AS A RESULT OF THE CRASH. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 23,000.
Engine and engine cooling, Vehicle speed control, Sep 7, 2010
ON SEPTEMBER 1 I WAS DRIVING IN A CONGESTED AREA APPROACHING AN INTERSECTION WITH STOPPED TRAFFIC. AS I WAS APPLYING MY BRAKES I SUDDENLY FELT MY 2010 TOYOTA RAV4 LURCH FORWARD - AT FIRST I THOUGHT I HAD BEEN HIT FROM BEHIND, BUT A QUICK GLANCE IN MY REARVIEW MIRROR INDICATED THE CAR BEHIND ME WAS STILL AT A SAFE DISTANCE. I QUICKLY TURNED OFF MY RADIO TO HEAR MY ENGINE ROARING AS I WAS CONTINUING TO APPLY THE BRAKES. I THEN PUT THE RAV4 IN NEUTRAL WHILE THE ENGINE CONTINUED TO ROAR. ONCE IN NEUTRAL, THE RAV4 CAME TO A STOP. I THEN DEPRESSED THE ACCELERATOR SEVERAL TIMES AND THE ENGINE SETTLED DOWN. AS I APPROACHED THE INTERSECTION I WAS TRAVELING AT A SLOW RATE OF SPEED. WHEN I APPLIED THE BRAKES THE RAV 4 WAS SLOWLY COMING TO A STOP UNTIL I FELT THE CAR LURCH FORWARD. ONCE I BEGAN APPLYING THE BRAKES I DID NOT TAKE MY FOOT OFF THE BRAKE PEDAL, NOR DID I APPLY ANY PRESSURE TO THE ACCELERATOR. IN ADDITION, MY CARPET MAT WAS SEVERAL INCHES AWAY FROM THE ACCELERATOR PEDAL AT ALL TIMES. IN MY MIND, THIS IS CLEARLY AN ACCELERATION ISSUE THAT EASILY COULD HAVE RESULTED IN AN ACCIDENT IF I HAD NOT PUT THE TRANSMISSION INTO NEUTRAL. I ALSO FILED A COMPLAINT WITH TOYOTA. THE TOYOTA CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle speed control, Sep 1, 2010
TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. WHEN THE VEHICLE STOPPED THE VEHICLE ACCELERATED AND LUNGED FORWARD. HE STATED THAT THE BRAKES WERE ENGAGED HARDER FOR THE VEHICLE TO BE STOPPED. THE CONTACTED STATED THAT IT WAS A STRUGGLE TO GET THE VEHICLE TO STOP. HE STATED THAT THE FAILURE HAPPENED THREE TIMES AND IT'S ALWAYS OCCURRED AFTER THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER AFTER THE FIRST FAILURE OCCURRED AND THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,400. THE CURRENT MILEAGE WAS APPROXIMATELY 3,000. UPDATED 12/7/10 *CN
Vehicle speed control, Aug 24, 2010, crash
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED HE WAS STRUCK IN THE PASSENGER SIDE BY ANOTHER VEHICLE GOING 30 MPH. THE SIDE CURTAIN AIR BAGS DEPLOYED BUT NOT THE FRONTAL AIR BAGS. AFTER THE CONTACT WAS STRUCK, THE VEHICLE BEGAN TO ABNORMALLY ACCELERATE. THE CONTACT WAS UNABLE TO STOP THE VEHICLE DESPITE HIS ATTEMPTS IN ABRUPTLY APPLYING THE BRAKES. THE VEHICLE DROVE OVER SEVERAL CURBS AND PROCEEDED TO ACCELERATE UP A HILL. THE CONTACT WAS ABLE TO STEER THE VEHICLE BUT COULD NOT BRING THE VEHICLE TO A STOP. THE VEHICLE DID NOT STOP UNTIL ALL FOUR TIRES WERE FLAT. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS AVAILABLE. THE MANUFACTURER ADVISED THEY WOULD SEND AN ENGINEER TO FURTHER INSPECT THE NATURE OF THE FAILURE. THE VEHICLE WAS TOWED TO A SALVAGE FACILITY. THE FAILURE AND CURRENT MILEAGE WAS 7,000.
Vehicle speed control, Jul 23, 2010
AT APPROXIMATELY 5:00 PM ON JULY 19TH, 2010, OUR TOYOTA RAV 4 (MODEL YEAR 2010 MILEAGE 6450) EXPERIENCED AN INCIDENT OF UNINTENDED ACCELERATION. DRIVING HOME WITH 4 MEMBERS OF THE FAMILY, WE APPROACHED AN INTERSECTION AND THE DRIVER BEGAN TO APPLY THE BRAKE. THE ROADWAY WAS CROWDED, SO OUR SPEED WAS FORTUNATELY MINIMAL (APPROXIMATELY 25 MPH). WHILE APPLYING THE BRAKE, THE ENGINE SUDDENLY BEGAN TO REV AT A HIGH RATE, THE DRIVER SAID THE CAR WAS NOT RESPONDING WELL TO THE BRAKE AND WE MAY NOT STOP IN TIME AS WE APPROACHED THE INTERSECTION. INSTINCTIVELY, I LOOKED AT THE DRIVER'S FOOT TO SEE IF THERE WAS SOME PROBLEM WITH HIM HITTING THE GAS PEDAL, BUT COULD CLEARLY SEE BOTH FEET AND ONLY THE BRAKE BEING APPLIED. THE DRIVER PUMPED THE BRAKE, LIFTING HIS FOOT FROM THE BRAKE AND REAPPLYING; WE JOLTED FORWARD HE LIFTED HIS FOOT FROM THE BRAKE OF THE REVVING CAR AND THEN REAPPLIED THE BRAKE. THE ENGINE SUDDENLY SLOWED AND RETURNED TO A NORMAL IDLE AND WE WERE ABLE TO STOP WITHOUT HITTING ANYONE. WE DID NOT FILE A POLICE REPORT, BUT CONTACTED THE DEALER THE FOLLOWING MORNING AND WERE INSTRUCTED TO BRING THE CAR IN FOR INSPECTION THE FOLLOWING DAY. NOT SURPRISINGLY, AS THEY APPEAR INCAPABLE OF DETECTING THE PROBLEM WITH THEIR DIAGNOSTICS, NO PROBLEM WAS FOUND AND WE WERE ASKED TO RECLAIM THE CAR A FEW DAYS LATER. WE TOLD THE DEALERSHIP THAT WE CONSIDER THIS LEASED CAR TO BE UNSAFE AND DO NOT WANT ANYTHING TO DO WITH THE CAR AND WISHED TO RETURN IT AS IT IS CLEARLY DEFECTIVE. 4 MEMBERS OF MY FAMILY WITNESSED THE EVENT AND NO ONE IS GETTING IN THE CAR AGAIN. THE TOYOTA DEALERSHIP'S CUSTOMER SERVICE REPRESENTATIVE SAID THEY ARE ONLY DEALER, THEY ARE NOT THE MANUFACTURERS AND WE HAD TO ADDRESS ANY CONCERNS REGARDING A RETURN TO THE MANUFACTURER, IN THEIR OPINION IT CHECKED OUT FINE. THE CAR HAD ALREADY BEEN SERVICED BY THE DEALER SEVERAL MONTHS PRIOR, TO ADDRESS THE RAV 4 RECALL FOR THE UNINTENDED ACCELERATION PROBLEM. CLEARLY IN OUR CASE THEIR FIX DID NOT FIX THE PROBLEM. *TR