2010 Toyota RAV4
Problems, recalls and owner-reported issues
Suspension is the leading concern among 400 owner complaints filed for this model year. This is the 7th highest complaint count among 26 RAV4 model years with reports.
Of the 2010 reports, 57 involved a crash and 3 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Suspension, rearAug 12, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Campaign 16V596000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Seat belts, rear/otherFeb 19, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.
A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
Toyota will notify owners, and dealers will install a protector over both rear seat cushion frames, free of charge. The recall began on June 24, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0F.
Campaign 16V096000 on NHTSA.gov
Visibility, power window devices and controlsOct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Campaign 15V689000 on NHTSA.gov
Visibility/wiperSep 18, 2015
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2009-2012 RAV4 vehicles manufactured October 27, 2008, to December 19, 2012 and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor.
Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. Once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the water diverter channel. In addition, a new wiper linkage with a wiper motor crank arm will be installed. The wiper linkage will have a protective cover over the wiper linkage joint to minimize water splash and a retainer ring to prevent the wiper arm from separating from the wiper motor. The recall began on November 7, 2016. Owners may contact Toyota's customer service number at 1-800-331-4331.
Campaign 15V577000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Suspension, rearAug 28, 2013
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
Campaign 13V383000 on NHTSA.gov
Equipment, other, labelsApr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V123000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Suspension, rearAug 2, 2012
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
Campaign 12V373000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 24, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 LEXUS LX570, 2003 THROUGH 2009 TOYOTA 4RUNNER, AND 2006 THROUGH 2010 RAV4 VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
THE REMEDY IS NOW AVAILABLE. THE SAFETY RECALL BEGAN EARLY APRIL 2011. THE REMEDY WILL INVOLVE MODIFICATION OR REPLACEMENT OF THE ACCELERATOR PEDAL AND REPLACEMENT OF ANY TOYOTA ALL-WEATHER FLOOR MAT. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
Campaign 11V113000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalJan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 10V017000 on NHTSA.gov
Representative owner complaints
400 reports, newest first.
Power train, Mar 21, 2010
WE WERE DRIVING A 2010 TOYOTA RAV4 LIMITED WITH APPROXIMATELY 68 MILES AND WITH AN AUTOMATIC TRANSMISSION. WE WERE STOPPED ON AN INCLINE WITH THE VEHICLE IN DRIVE. WHEN THE BRAKE WAS RELEASED AND BEFORE THE GAS PEDAL COULD BE PRESSED, THE VEHICLE ROLLED BACKWARDS AS IF IN NEUTRAL ALMOST HITTING A VEHICLE APPROACHING FROM THE REAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PROBLEM WAS DUPLICATED MORE THAN ONCE ON AN INCLINE. THE DEALER(SERVICE SUPERVISOR) STATED THAT THIS IS A NORMAL OPERATION WITH THE AUTOMATIC TRANSMISSION AND FURTHER STATED THAT THE LEFT FOOT SHOULD BE KEPT ON THE BRAKE OR THE HAND BRAKE APPLIED WHILE STOPPED ON AN INCLINE. I FELT THAT THE VEHICLE WAS UNSAFE TO DRIVE AND SINCE THE VEHICLE WAS ONLY TWO DAYS OLD, THEY TOOK BACK THE VEHICLE. WE WERE TOLD THAT TOYOTA OFFERS A HILL ASSIST ITEM ON CERTAIN RAV4'S WITH A V6 AND 4CYL RAV4'S WITH A THIRD ROW SEAT ONLY. IN THE VEHICLE HAND BOOK THERE ARE NO CAUTIONS OR WARNINGS ABOUT THE VEHICLE ROLLING BACKWARDS WHILE STOPPED ON AN INCLINE AND IN DRIVE OR ANY OTHER WARNINGS OR CAUTIONS ABOUT THE TRANSMISSION THAT I COULD FIND. *TR
Vehicle speed control, Service brakes, Electric, Mar 19, 2010, crash
I WAS LEAVING MY HOME IN MY 2010 TOYOTA RAV4. I PUT THE CAR IN REVERSE AND IT INSTANTLY BEGAN TO ACCELERATE AT A VERY HIGH SPEED. I IMMEDIATELY PRESSED DOWN ON THE BRAKES AS HARD AS I COULD. HOWEVER NOTHING OCCURRED THE CAR CONTINUED TO REVERSE RAPIDLY. I SHIFTED INTO NEUTRAL BUT IT WAS A SMALL SPACE AND BY THEN I WAS NEAR THE STONE FIXTURE WHICH THE VEHICLE HIT. THE FIXTURE WHICH WAS SOLID STONE WAS IN THE GROUND, IT WAS UPROOTED BY THE VEHICLE. IN ORDER FOR AN OBJECT LIKE THIS TO BE UPROOTED A GREAT DEAL OF SPEED WOULD NEED TO BE INVOLVED. MY DRIVEWAY IS ON AN INCLINE AND I NEVER PRESS ON THE GAS PEDAL WHILE REVERSING AS THE VEHICLE WILL REVERSE ON ITS OWN DUE TO THE INCLINATION. *TR
Service brakes, Hydraulic, Vehicle speed control, Mar 11, 2010
MY RAV4 WAS PART OF THE RECALL. ONE, I BOUGHT MY CAR ON 1/18/10. I HEARD TOYOTA FILED THEIR CLAIM ON 1/21/10. THE RECALL WAS ANNOUNCED ON 1/26/10. I WAITED UNTIL BEGINNING OF MARCH FOR RECALL LETTER AS INSTRUCTED BY TOYOTA AND I NEVER RECEIVED THE RECALL LETTER. I CONTACTED THE DEALERSHIP AND WAS TOLD THAT TOYOTA DOESN'T SEND OUT RECALL LETTERS AND THAT I SHOULD COME IN FOR RECALL. LAST SATURDAY THE PEDAL WAS FIXED BUT THERE IS A BRAKE LAG, MEANING THE CAR WILL NOT STOP IN TIME, YOU REALLY HAVE TO PUT A LOT OF PRESSURE TO STOP THE VEHICLE. AS PER DEALER, THEY DON'T SEE ANYTHING WRONG WITH THE CAR AND WHEN I ASKED THEM CAN THEY TELL ME IF THE CAR IS SAFE TO DRIVE THEY TOLD ME THAT TOYOTA CAN NOT MAKE THOSE GUARANTEES. I DON'T FEEL SAFE DRIVING THIS CAR AND WANT TO RETURN IT SINCE AS PER TOYOTA IF THE CAR WAS PURCHASED/LEASED WITHIN 5 DAYS OF RECALL/PRODUCTION STOPPAGE THEY WILL TAKE IT BACK. I CONTACTED THE DEALERSHIP AND THEY TOLD ME THAT I SHOULD CONTACT TOYOTA DIRECTLY WHICH I DID AND NOBODY IS ANSWERING THE PHONE-ITS ALWAYS BUSY. ON THEIR WEBSITE, IT DOES INDICATE THAT THEY WILL WORK ON CASE BY CASE BASIS FOR TAKE BACKS BUT NOBODY FROM TOYOTA IS WILLING TO HELP. HOW DO I PROCEED? CAN ANYBODY HELP ME? *TR
Vehicle speed control, Mar 11, 2010, crash
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE APPROACHING A STOP LIGHT AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE CRASHED INTO A PRECEDING VEHICLE THAT WAS STOPPED AT THE TRAFFIC LIGHT. THERE WAS NO PHYSICAL DAMAGE TO EITHER VEHICLE. LATER, HE WAS NOTIFIED THAT THERE WAS A RECALL PERTAINING TO UNINTENDED ACCELERATION (NHTSA CAMPAIGN ID NUMBER: 10V017000, VEHICLE SPEED CONTROL: ACCELERATOR PEDAL). WHILE TAKING THE VEHICLE TO HIS LOCAL DEALER FOR RECALL REPAIRS, THE VEHICLE EXHIBITED THE SAME FAILURE. WHILE APPROACHING A STOP LIGHT AT 15 MPH, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE BY PLACING THE GEAR SHIFT INTO THE NEUTRAL POSITION. THE FAILURE MILEAGE WAS 3,200 MILES AND THE CURRENT WAS 3,700 MILES. UPDATED 6/3/10 *CN THE CONSUMER STATED THE RECALL THAT WAS PERFORMED ON THE VEHICLE DID NOT RECTIFY THE PROBLEM WITH THE SUDDEN ACCELERATION PROBLEM. THE CONSUMER STATED HE HAS EXPERIENCED SUDDEN ACCELERATION THREE TIMES SINCE THE RECALL WORK WAS DONE. UPDATED 06/15/10.*JB
Vehicle speed control, Mar 9, 2010
MY RAV4 WAS PART OF THE RECALL. ONE, I BOUGHT MY CAR ON 1/22/10. I HEARD TOYOTA FILED THEIR CLAIM ON 1/21/10. THE RECALL WAS ANNOUNCED ON 1/26/10. I FEEL THE DEALERS MOST HAVE KNOWN WHAT WAS HAPPENING AND SOLD ME MY CAR ANYWAY. ON THE TOYOTA WEBSITE IT STATED IF YOU BOUGHT YOUR CAR WITHIN 5 DAYS OF THE RECALL THE DEALER WOULD TAKE IT BACK. WHEN I CALLED THE DEALER THEY SAID THEY NEVER HEARD ANYTHING LIKE THAT AND REDIRECTED MY CALL TO THEIR SERVICE DEPARTMENT, WHO TOLD ME THERE WASN'T A FIX YET AND I WAS TO WAIT TO BE NOTIFIED. I WANTED INFORMATION ON THE GENERAL MANAGER OR DISTRICT MANAGER AND WAS TOLD I COULD FIND IT ON THE WEBSITE. FROM THERE I DIDN'T KNOW WHO TO TALK TO. I HAVE BEEN SICK TO MY STOMACH EVER SINCE. TWO, I NEVER RECEIVED ANY INFORMATION ABOUT THE RECALL. I HAD TO CALL THE TOYOTA HOTLINE AND THEY ALSO SAID TO WAIT FOR NOTIFICATION. THREE, NEVER RECEIVING A POSTCARD, I FINALLY CALLED A DEALER AND ARRANGED FOR MY CAR TO BE FIXED. I WAS EXPERIENCING RANDOM ACCELERATION WHEN THE CAR WAS HOT AND COLD. FOUR, AFTER THE FIX THE CAR CONTINUES TO DO THIS. IT WILL ACCELERATE RAPIDLY, DECELERATE AND THEN RUN SMOOTHLY AGAIN. IT DOES THIS RANDOMLY. IT IS QUITE NERVE RACKING WHEN THIS HAPPENS. I DON'T KNOW WHAT TO DO. I HAVE A YOUNG SON WHICH I TRANSPORT ON A DAILY BASES. I AM SCARED TO DEATH TO DRIVE A CAR I WAITED 12 YEARS TO BUY. *TR
Vehicle speed control, Mar 9, 2010
TL* THE CONTACT OWNS A 2010 TOYOTA RAV 4. THE CONTACT PURCHASED HER VEHICLE ONE YEAR AGO AND CONSULTED WITH THE DEALER IN REFERENCE TO RECALLS. THE DEALER ADVISED THERE WERE NO RECALLS ON HER YEAR, MAKE AND MODEL. ALTHOUGH THERE WAS A RECALL ON HER YEAR, MAKE AND MODEL (NHTSA CAMPAIGN ID NUMBER: 10V017000, VEHICLE SPEED CONTROL: ACCELERATOR PEDAL) THE DEALER ADVISED THE ONLY RECALL THAT EXISTED WAS PERTAINING TO THE FLOOR MATS. THE CONTACT FELT HER SAFETY WAS AT RISK AND WANTED TO SELL HER VEHICLE BUT WAS CONCERNED WITH THE RAPID DECREASE IN VALUE. SHE FELT SHE WAS SOLD A DEFECTIVE VEHICLE BY AN AUTHORIZED DEALER AND WAS NOT WARNED THAT A POTENTIAL DEFECT EXISTED IN THE VEHICLE. THE DEALER WAS CONTACTED SEVERAL TIMES BUT HAS YET TO RESPOND. THERE WERE NO FAILURES EXISTING IN THE VEHICLE AT THIS TIME. THE CURRENT MILEAGE WAS 1,000.
Vehicle speed control, Mar 8, 2010
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4 . SHE STATED THAT WHILE DRIVING AT 55 MPH THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPAIRED THE PROBLEM. SHE PICKED UP THE VEHICLE AND SHE EXPERIENCED THE ACCELERATION ONCE AGAIN AFTER THE REPAIR WAS DONE. THIS HAD OCCURRED 4 ADDITIONAL TIMES, INCLUDING AFTER THE REPAIR HAD BEEN DONE TO THE VEHICLE. THE VEHICLE WAS AT THE DEALERSHIP AT THE TIME OF THE COMPLAINT TO HAVE A NEW PEDAL INSTALLED. THE CONTACT DOES NOT FEEL SAFE DRIVING THIS VEHICLE. THE FAILURE MILEAGE WAS 3000 AND CURRENT MILEAGE WAS 4000. UPDATED 4/26/10 *CN THE DEALER INSTALLED A GAS PEDAL SHIM. UPDATED 06/15/10
Vehicle speed control, Mar 5, 2010
TL* THE CONTACT OWNS A 2010 RAV 4. THE CONTACT STATED WHILE DRIVING 25 MPH THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FORTHE RECALL FOR THE PEDAL REPAIR BUT THE CONTACT DOES NOT FEEL SATISFIED WITH THE REPAIR. THE CONTACT WOULD LIKE THE ADVANCE BRAKE OVER-RIDE SYSTEM REPAIR BUT THE MANUFACTURER INFORMED THE CONTACT THAT THE DEALER DOES NOT HAVE THE EQUIPMENT TO PERFORM THAT RECALL REPAIR. THE CONTACT DOES NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 80.
Vehicle speed control, Mar 5, 2010
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH; PROCEEDING TO A STOP SIGN. WHILE BRAKING THERE WAS A SURGE OF UNINTENDED ACCELERATION. THE ENGINE BEGAN TO REVV. THE VEHICLE RESUMED TO NORMAL OPERATION. THE AUTHORIZED DEALER WAS NOTIFIED AND RECOMMENDED THE VEHICLE BE TOWED FOR DIAGNOSTIC TESTING. A RECALL REPAIR WAS PERFORMED PRIOR TO THE PURCHASE OF THE VEHICLE. THE RECALL WAS UNDER NHTSA CAMPAIGN ID 10V017000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL). THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT . THE FAILURE MILEAGE WAS 345.
Service brakes, Hydraulic, Vehicle speed control, Mar 5, 2010
JUST ANOTHER UNSATISFIED, UNHAPPY, AND SCARED FOR MY LIFE TOYOTA OWNER! THE REPAIR FOR THE RECALL FOR THE ACCELERATOR PEDAL HAS NOT FIXED THE PROBLEM. IT TAKES TOO MUCH EFFORT TO APPLY THE BRAKES AND THE ACCELERATOR STICKS SOMETIMES. BRAKING IS BECOMING A MAJOR ISSUE FOR ME-I'VE NEVER HAD TO APPLY SO MUCH PRESSURE BEFORE. I'M USED TO LETTING MY FOOT OFF THE GAS, LETTING THE CAR SLOW DOWN ITSELF, THEN GENTLY APPLYING THE BRAKES AS NEEDED (MOSTLY AT STOPLIGHTS SO I DON'T HAVE TO ACCELERATE AS MUCH WHEN IT TURNS GREEN). THE CAR REALLY DOESN'T SLOW DOWN LIKE IT SHOULD, REQUIRING ME TO APPLY UNNECESSARY PRESSURE TO THE BRAKE TO SLOW DOWN. DEALER REPLACED THE PEDAL OR REPAIRED IT FOR THE RECALL BUT NOTHING HAS CHANGED. *TR
Vehicle speed control, Mar 5, 2010
TOYOTA/RAV4 YEAR 2010 ON FEB22 2010 ACCELERATION . ON FEB 24TH IN TO TOYOTA FOR THE RECALL. *TR
Other or unspecified, Mar 5, 2010
2010 TOYOTA RAV 4. CONSUMER REQUEST BRAKE OVERRIDE SYSTEM IN THE RECALLED VEHICLES. *TGW THE CONSUMER BELIEVED THE SUDDEN ACCELERATION PROBLEM WAS DUE TO ELECTRONICS. *JB
Vehicle speed control, Mar 4, 2010
TL*THE CONTACT OWNS A 2010 TOYOTA RAV 4. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ENGAGED THE VEHICLE ACCELERATED UP TO 85 MPH. THE CONTACT APPLIED THE BRAKES TO DISENGAGE THE CRUISE CONTROL. THE CONTACT HAS NOT NOTIFIED THE MANUFACTURER REGARDING THE FAILURE. THE CONTACT STATED THAT THE ACCELERATION WAS VERY SUDDEN AND COULD HAVE CAUSED A CRASH. THE FAILURE MILEAGE WAS 6,000.
Power train, Mar 3, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I AM WRITING BECAUSE I JUST EXPERIENCED SUDDEN ACCELERATION IN REVERSE IN MY NEW 2010 TOYOTA RAV4, 6 CYLINDER. THIS IS A VEHICLE I WAS TOLD BY THE DEALER WAS NOT AFFECTED BY THE RECALL. HERE ARE THE DETAILS: I PURCHASED THE VEHICLE ABOUT A MONTH AGO FROM IRWIN TOYOTA IN NEW HAMPSHIRE WITH VIN# [XXX] . I HAD CONTACTED THE DEALER BEFORE THE CAR WAS DELIVERED TO SEE WHAT THE RECALL MEANT FOR ME. THEY SAID THAT THE VEHICLE WAS MADE IN JAPAN AND WAS NOT AFFECTED BY THE RECALL. ON FEBRUARY 17TH I PUT THE RAV4 INTO REVERSE TO BACK DOWN MY DRIVEWAY. I WAS CUTTING THE WHEEL TO THE LEFT TO MAKE A REVERSE K-TURN WHEN IT BEGAN ACCELERATING VIGOROUSLY IN REVERSE. I DID NOT HAVE MY FOOT ON THE GAS BECAUSE IT WAS IDLING IN REVERSE DOWN A 7% GRADE. THE ENGINE RACED WAY UP AND IT TOOK ALL MY LEG POWER TO BRING IT TO A STOP. I DID STOP THE CAR JUST BEFORE HITTING A TREE ON THE SIDE OF MY DRIVEWAY. I HAD MY WIFE AND MY INFANT SON IN THE CAR AND THEY WERE BOTH TERRIFIED. WHEN I CALLED THE DEALER THE SERVICE MANAGER SAID HE WOULD BE HAPPY TO LOOK AT IT, BUT THAT IT WAS PROBABLY 'HIGH IDLE'. I HAVE DEGREE IN PHYSICS AND ELECTRICAL ENGINEERING AND I OWN A COMPANY THAT BUILDS ACCELERATION SENSORS FOR VEHICLES. THIS CAR HAS A SERIOUS, POTENTIALLY DEADLY PROBLEM WITH ONE OF ITS SENSORS OR WITH ELECTRICAL INTERFERENCE CAUSING THE COMPUTER TO MISINTERPRET THE SENSOR DATA. THERE IS NO WAY A DEALER IS GOING TO FIND THIS, LET ALONE FIX IT. WHAT CAN I DO AT THIS POINT? *TR
Power train, Mar 3, 2010
COMPUTER FAILURE ON MY 2002 TOYOTA RAV4. TRANSMISSION FAILURE. *TR
Vehicle speed control, Feb 26, 2010, crash
TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. WHENEVER THE CONTACT WAS DRIVING 20 MPH, THE VEHICLE ACCELERATED. THE MOST RECENT FAILURE RESULTED IN A CRASH. WHEN THE VEHICLE ACCELERATED IT CRASHED INTO THE SIDE OF A HOUSE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 2,900. THE CURRENT MILEAGE WAS 6,500.
Vehicle speed control, Feb 26, 2010
TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE DRIVER STATED THAT HE WAS APPROACHING A STOP SIGN WHEN THE VEHICLE THE VEHICLE ACCELERATED ON ITS OWN AS IF HE WAS APPLYING PRESSURE TO THE PEDAL. HE PUT THE VEHICLE IN NEUTRAL AND THAT DID NOT STOP THE VEHICLE FROM ACCELERATING. THE DRIVER TURNED THE VEHICLE OFF AND THEN BACK ON AND IT BEGAN TO ACCELERATE ON IT'S OWN AGAIN. THE DRIVER THEN TURNED THE VEHICLE OFF AND ON AGAIN AND IT BEGAN TO DRIVE NORMAL. THE CURRENT AND FAILURE MILEAGES WERE 1,786.
Other or unspecified, Feb 26, 2010
2010 TOYOTA RAV4 GAS PEDAL RECALL*CW THE CONSUMER WANTED TO KNOW IF THE CTS PEDALS ARE THE ONLY PEDALS INVOLVED IN THE RECALL, OR ARE THERE OTHERS SUCH AS THE DENSO PEDALS? UPDATED 03/05/10
Fuel system, Gasoline, Feb 19, 2010
ON 2 OCCASIONS, MY 2009 TOYOTA RAV 4 WITH A SERIAL # BEGINNING WITH A "J" EXPERIENCED SUDDEN ACCELERATION. ALTHOUGH THERE WAS NO DAMAGE ON EITHER INCIDENT, THE DEALERSHIP STATED THAT THERE WAS LITTLE THEY COULD DO AS THE RECALL FOR SUDDEN ACCELERATION DID NOT APPLY TO TOYOTA RAV 4'S WITH A "J" SERIAL CODE. I EXPLAINED UPON BRINGING THE VEHICLE IN ON 2/17/10 TO DCH TOYOTA, RT. 9 SO., FREEHOLD, NJ,, THAT BOTH OF MY SUDDEN ACCELERATION CASES OCCURRED BEFORE THE RECALL NOTICE AND THAT I, IN FACT CALLED DCH ON 1/13/10 & ON 1/24/10 AND REPORTED THE PROBLEM. ON BOTH OCCASIONS I WAS TOLD BY THE SERVICE DEPARTMENT TO BRING THE CAR IN FOR SERVICE BUT IT WAS NOT SUBJECT TO RECALL BECAUSE OF THE "J" SERIAL. I DID BRING THE CAR IN ON 2/17 AND WAS TOLD, AFTER INSPECTION, THAT SINCE NO SUDDEN ACCEL. WAS EXPERIENCED DURING THE SERVICE, NOTHING COULD BE DONE AND NO REMEDIAL ACTION COULD BE TAKEN. MY CONTENTION, AND THE REASON FOR MY COMPLAINT IS THAT SUDDEN ACCELERATION IN THE RAV 4 IS, WITHOUT A DOUBT, OCCURRING IN THIS CAR WITH A "J" SERIAL # AND SHOULD BE COVERED BY THE RECALL AND REMEDIATION SHOULD EXTEND TO THIS VEHICLE. I DO BELIEVE THAT OTHER "J" SERIAL CARS HAVE BEEN INVOLVED IN ACCIDENTS WHICH CAUSES ME TO FURTHER QUESTION TOYOTA'S EXISTING RECALL PARAMETERS. *TR
Equipment, Other or unspecified, Feb 7, 2010
I HAVE A VIBRATION WHEN GOING BETWEEN 62-70MPH. HAVE NO IDEA FROM WHAT HAVE TAKEN IT TO THE DEALER, THEY BALANCED THE TIRES, WE HAD A PRIVATE TIRE DEALER CHECK THE BALANCE, STILL THERE. THE OWNER OF OUR DEALERSHIP CALLED AND SAID SHE TEST DROVE TWO OTHER ONES, SAME MODEL AS OURS AND THEY DO IT TOO. IN FACT SHE SAID ONE VIBRATES WORSE THAN OURS. WE ARE BEING TOLD THIS IS NORMAL, BUT WE KNOW, THAT NO VIBRATION IS NORMAL. *TW
Vehicle speed control, Feb 4, 2010
CAR SEEMS TO LAG WHEN I STEP ON GAS PEDAL FROM A STOP POSITION (WHEN I'M STOPPED AT A RED LIGHT). IT HAS HAPPENED 3 TIMES NOW AND ONLY WHEN I'M TRYING TO TURN LEFT. VEHICLE DOESN'T JUMP, BUT THERE IS A LAG AND THE CAR DOESN'T GO, EVEN WHEN I'M PRESSING DOWN ON THE GAS PEDAL. DOES ANYONE ELSE HAVE THIS PROBLEM? THIS IS MY FIRST BRAND NEW VEHICLE AND I'M PRETTY DISAPPOINTED. *TR
Power train, Jan 7, 2010
I BOUGHT A 2010 RAV 4 2W DRIVE 4 CYL AUTOMATIC FROM NWA TOYOTA ON DEC18 2009. IMMEDIATELY DISCOVERED THAT WHEN STARTING OFF FROM A STOP(BRAKE ON) AND GOING TO THE ACCELERATOR THE VEHICLE IS IN A FREEWHEEL MOOD. EVEN ON JUST A MODEST INCLINE DIVE WAYS, EXITS ONTO STREETS AND HIGHWAYS, OR ANYWHERE EXCEPT DEAD LEVEL ,THIS VEHICLE ROLLS BACKWARD WITH NO DRAG WHATSOEVER, AT FIRST QUITE ALARMING AND AFTER A COUPLE MORE INCIDENTS I DEEM IT VERY DANGEROUS AND REALLY NOT NORMAL. TOOK IT BACK TO THE DEALER AND FROM THE SALESMAN SERVICEMANAGER COSTUMER RELATIONS PERSON AND G.M. ALL AGREED THAT IT WAS UNSAFE "AN ENGINEERING DEFECT " BUT ALL THE NEW TOYOTAS ARE LIKE THAT" I WAS TOLD THAT HAD I PURCHASED A MORE EXPENSIVE MODEL THAT IT WOULD HAVE A "HILL HOLDING FEATURE" AND ELIMINATE THE PROBLEM .HOWEVER MY 25000 RAV4 DOES NOT HAVE THAT FEATURE AVAILABLE . IT GETS BETTER. THERE SUGGESTING FOR ME WERE AND I QUOTE SERVICE MANAGER SAID USE YOUR HANDBRAKE WHEN PUTTING IT IN D FROM ANY STOP ON A INCLINE" DUE TO NO "STALL SPEED " DRIVE TWO FOOTED ON ANY INCLINE' OR THE SALESMAN SUGGESTION , "PUT IT IN PARK ON THE INCLINE AND THEN GO TO DRIVE. LIKE WHAT? I WAS A EQUIPT.OPERATOR FOR 50 YRS AND HAVE NEVER SEEN A MORE CONVOLUTED WAY OF SCREWING UP SOMETHING A SIMPLE AS A PUSH AND GO AUTOMATIC TRANSMISSION (ALSO THE REASON I BOUGHT IT .WE TRADED IN A 5 SPEED CAR IN TO GET AWAY FROM ALL THE . THIS IS WORSE AS YOU DON'T EXPECT A AUTOMATIC TO ROLL BACKWARDS WHEN YOU ARE SIMPLY GOING FROM STOP TO GO. THEY CAN'T POSSIBLY RENT THIS MODEL AS IT WOULD TAKE 2 DAYS TO EXPLAIN ITS IDIOSYNCRASIES PLUS ALL THE WRECKS THAT WOULD HAPPEN WHEN IT ROLLS BACK ON THE UNINFORMED. I'M SURE YOU WILL BE GETTING MORE COMPLAINTS ON THIS ISSUE SO I'LL GIVE IT A REST. *TR
Power train, Jan 6, 2010
2010 RAV4 LIMITED DELIVERED 10/26/09. CONSTANT TRANSMISSION WHINE AT SPEEDS FROM 10 MPH TO 45MPH. THIS WHINE APPEARED IMMEDIATELY AFTER TAKING DELIVERY OF THE VEHICLE. TOOK IT BACK TO DEALER WHO SAID THIS HAPPENS IN ALL RAV4'S. WROTE LETTER TO PRESIDENT OF TOYOTA USA ON 12/17/09 AND HAVE RECEIVED NO RESPONSE. CALLED HIM ALSO, AND NO RESPONSE YET. *TR
Suspension, Dec 29, 2009
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 50 MPH HE HEARD A GRINDING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE HUB AND BEARING ASSEMBLY WAS REPAIRED AT AN EXPENSE OF $432.41. THE FAILURE MILEAGE WAS 48985. THE CURRENT MILEAGE WAS 49000.
Electrical system, Vehicle speed control, Nov 24, 2009
TL* WHILE TEST DRIVING A 2010 TOYOTA RAV 4, IDLING AT A STOP LIGHT, THE ENGINE BEGAN REVVING AT A RAPID PACE. HE THEN RESTARTED THE VEHICLE TO RESUME NORMAL VEHICLE OPERATION. THE VEHICLE WAS TAKEN BACK TO THE DEALER, IN WHICH HE NOTIFIED THE SALES MANAGER OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/15/09. *NJ UPDATED 12/18/09 THE CONSUMER AND THE SALESPERSON WERE AT A STOP LIGHT. THE CONSUMER STATED HIS FOOT WAS ON THE BRAKE, WHEN THE ENGINE BEGAN TO REV VERY FAST. UPDATED 12/22/09