2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints
2,129 reports, newest first.
Engine, Jul 1, 2016
ELECTRONIC THROTTLE BODY IS CAUSING MAJOR ISSUES WHILE DRIVING
Other or unspecified, Jun 30, 2016
VEHICLE STALLED. MECHANIC SAID THROTTLE BODY HAD TO BE REPLACED. COST ME 350.
Service brakes, Jun 28, 2016
HYDRAULIC CONTROL UNIT FAILURE AT 65000 MILES. CAR WAS IN MOTION, DRIVING DOWN THE ROAD AT NORMAL SPEEDS. ABS, TRACTION CONTROL, AND BRAKE INDICATORS ALL LIT AS WELL AS A MESSAGE TO CHECK BRAKES ALL CAME ON SIMULTANEOUSLY. APPLYING THE BRAKES CAUSED DRAMATICALLY REDUCED BRAKING ABILITY (NEARLY NONE), RENDERING THE CAR UNDRIVABLE. CAR HAS BEEN METICULOUSLY SERVICED AT THE DEALER SINCE PURCHASE. PURCHASED THE EXTENDED BUMPER TO BUMPER WARRANTY AND THAT ENDED LAST YEAR. REPAIR COST $2500 AT THE DEALER.
Vehicle speed control, Engine, Jun 17, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE DRIVER COASTED TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE, AND RESUMED DRIVING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A CODE P2112 FAILED, AND THE THROTTLE BODY STOCK CLOSED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED ACTION NUMBER: PD12006. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Vehicle speed control, Jun 10, 2016, crash
I WAS BRAKING AND PARKING IN OUR DRIVEWAY. THE CAR ACCELERATED WENT OVER THE EDGE OF OUR DRIVEWAY AND STRUCK SEVERAL TREES.
Steering, Air bags, Fuel/propulsion system, Jun 1, 2016, crash
TAKATA RECALL
Power train, Vehicle speed control, May 31, 2016
TURNED RIGHT ONTO FREEWAY ONRAMP WITH SLIGHT INCLINE, AFTER DRIVING A COUPLE OF MILES. MADE IT ABOUT 20 FEET WHEN THE ACCELERATOR PEDAL STOPPED WORKING. UNABLE TO COAST OUT OF LANE OF TRAFFIC DUE TO INCLINE AND WAS ALMOST HIT BY MULTIPLE VEHICLES DURING RUSH HOUR. TWO RED WARNING LIGHTS ON DASH (I THINK ENGINE OIL AND BATTERY). NOTHING STOPPED BESIDES THE GAS PEDAL (RADIO, A/C WERE STILL RUNNING). PUT VEHICLE IN PARK AND TURNED OFF. WAS ABLE TO IMMEDIATELY RESTART AND ACCELERATOR PEDAL WORKED AGAIN. VEHICLE HAD NEW THROTTLE BODY RELATED TO CSP 13N03 AT 41,000 MILES. CURRENT MILEAGE 90,000.
Seats, Electronic stability control (ESC), May 30, 2016
REAR SEAT BEHIND THE DRIVER IS LOCKED IN THE DOWN POSITION, AND CANNOT BE RETURNED UPRIGHT. WHEN DRIVING, THE VEHICLE SPONTANEOUSLY SURGES FORWARD , ESPECIALLY WHEN STARTING FROM PARKED OR A STOPPED POSITION AND AT HIGHWAY SPEEDS. CODE READ "THROTTLE BODY ACTUATOR"
Engine, May 30, 2016
CAR STALLS AND RUNS ERRATIC AND CHECK ENGINE LIGHT DISPLAYED. AUTO REPAIR PLACE DIAGNOSED THE PROBLEM RELATED TO THE THROTTLE BODY WHICH HAS ALREADY BEEN IDENTIFIED AND IS COVERED UNDER A FORD CUSTOMER SATISFACTION AGREEMENT FROM WHAT I WAS TOLD.
Power train, May 22, 2016
SUV STALLS, NO ACCELERATION. LIGHT LOOKING LIKE A WRENCH COMES ON WHEN CAR STALLS.
Engine, May 17, 2016
CAR STARTED STALLING ON A BUSY INTERSTATE AND WAS BROUGHT TO THE NEXT EXIT BY DRIVING ON THE SHOULDER AND REPEATEDLY RESTARTING THE ENGINE. THE LOCAL FIRESTONE GARAGE SEEMS TO HAVE FIXED THE PROBLEM BY REPLACING THE THROTTLE BODY.
Service brakes, May 10, 2016
WHILE IN MOTION, ON TWO SEPARATE OCCASIONS (3 WEEKS APART) MY BRAKE SYSTEM WENT OUT AND RESORTED TO THE DEFAULT EMERGENCY BRAKE FUNCTIONS WHERE I WAS ABLE TO ENGAGE MY BRAKES SLOWLY AFTER PRESSING THE PEDAL ALL THE WAY DOWN. HAD I BEEN ON A HIGHWAY OR GOING FAST, I THINK I COULD HAVE DIED. THE FIRST OCCASION, THE MECHANICS TOLD ME THAT MY BRAKES WERE FINE BECAUSE THEY WENT TO DIAGNOSE MY CAR AND IT WAS ACTING NORMAL, BUT THAT THEY SAW THE COMPUTER ERROR CODES. I ALSO HAD A PICTURE OF ALL MY WARNING LIGHTS THAT CAME ON THE DASHBOARD. THE SECOND TIME, THE FORD DEALERSHIP ONCE AGAIN SAYS THAT NOTHING IS WRONG. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED BECAUSE I HAVE LEARNED I AM NOT THE FIRST PERSON TO EXPERIENCE THIS IN A FORD HYBRID. THIS ISN'T A SMALL PROBLEM. THIS COULD DEFINITELY KILL SOMEBODY.
Fuel/propulsion system, May 9, 2016
DRIVING AND VEHICLE "GULPED" AND SLOWED TO LESS THAN 10 MILES PER HOUR. DUE TO TRAFFIC WAS ABLE TO PULL OVER AND GET OFF ROADWAY. CALLED TOW TRUCK...$45.00 AND HAD TOWED TO CLOSE MECHANIC AND THEY FOUND THAT THE "THROTTLE BODY WAS NOT WORKING PROPERLY". VEHICLE HAS 84,872 MILES ON IT. THEY REPLACED THROTTLE BODY AND CLEARED CODES...$346.92. THIS HAS BEEN A PROBLEM AND THIS VEHICLE WAS PURCHASED FROM A FORD DEALERSHIP. REPAIRS WERE MADE AT ADVANCED AUTOMOTIVE REPAIR, 114 E AUSTIN, BOLIVAR, MO 65613 AND COMPLETED ON 5/9/2016
Vehicle speed control, May 7, 2016
FOR ABOUT A MONTH, WHEN I WOULD FIRST BEGIN TO LEAVE MY RESIDENCE, THE FORD ESCAPE WOULD SURGE FORWARD MAYBE 5 TO 10 FEET WHILE ALREADY IN MOTION ON THE STREET. THEN THE ESCAPE STALLED COMPLETELY WHEN I SLOWED DOWN TO MAKE A TURN... THANK GOD I DID NOT TURN IN FRONT OF SOME ON-COMING VEHICLES. THE ESCAPE HAS ALSO FELT LIKE IT WANTED TO STALL SEVERAL OTHER TIMES WHILE DRIVING AROUND TOWN BEFORE IT FINALLY DID JUST BEFORE THAT TURN I ALREADY MENTIONED. FORD HAS NOT OFFERED TO BUY THIS VEHICLE BACK (OUTSIDE OF A TRADE-IN FOR A NEW PURCHASE) BUT I SURE WISH TO GOD THEY WOULD. I HAD THE VEHICLE LOOKED AT BY FORD & THEY HAD TO REPLACE THE THROTTLE BODY FOR THE THIRD/3RD TIME! IT IS UNDER A 150,000 MILE RECALL FOR THIS VERY PROBLEM. OUR VEHICLE HAS JUST OVER 70,000 MILES & WE HAVE HAD TO HAVE THE THROTTLE BODY REPLACED 3 TIMES! WE BOUGHT THE ESCAPE BRAND NEW... NEARLY $40,000 WITH ALL THE BELLS & WHISTLES... I THINK WE AVERAGE ABOUT 8,000 MILES BEFORE EACH MAJOR PROBLEM... INSANE.... DISGUSTING.
Fuel/propulsion system, May 3, 2016
THE FUEL CANISTER ON THE 2010 FORD ESCAPE WILL BACKUP AND CAUSE THE CHECK ENGINE LIGHT TO COME ON AND RELEASE GAS FUMES AND COULD BE A POTENTIAL CALLS FOR A FIRE AND WHEN IT DOES THIS IT WILL RELEASE STRONG GAS SMELL. THIS WILL BE THE 2ND ONE ON THIS VEHICLE
Electrical system, May 3, 2016
CAR DIED 3 DIFFERENT TIMES WHILE IN TRAFFIC ON A 4 LANE HIGHWAY. IT'S WILL START RUNNING RUFF AND THE WRENCH LIGHT COMES ON THE DASH. STOP THE CAR, PUT IT PARK AND SHUT IT OFF FOR A COUPLE OF SECONDS, THEN CRANK IT BACK UP, THE WRENCH LIGHT IS OFF AND IT IS RUNNING FINE. THE LAST TIME IT DID IT, THE CHECK ENGINE LIGHT CAME ON. TOOK CAR TO TIRE KINDLE SO THEY COULD READ THE CODE AS THE FORD DEALER WAS CLOSED. CODE WAS THROTTLE CONTROL SENSOR WAS STUCK WIDE OPEN. THIS SAME PROBLEM HAPPENED ABOUT 10,000 BACK WITH MY WIFE. THE CAR HAD ABOUT 45,000 MILES. SHE TOOK IT.TO THE FORD DEALER AND THEY REPLACED THE THROTTLE BODY AS THERE HAVE BEEN THIS PROBLEM BEFORE. THIS PROBLEM SHOULD BE RESOLVED AS IT IS LIFE THREATENING BY DOING THIS HEAVY TRAFFIC SITUATIONS.
Fuel/propulsion system, Apr 25, 2016
I WAS DRIVING DOWN THE ROAD AND THE VEHICLE GOT SLUGGISH. WOULD ONLY GO 35 MPH AND WOULD NOT ACCELERATE. I HAD TO PULL OVER AND TURN CAR OFF AND TURN ON AND THE SAME THING KEPT HAPPENING. I WAS SCARED TO DRIVE THE CAR BECAUSE THE SPEED LIMIT IS WELL OVER 35 AND MY CAR WOULD NOT GO FASTER. WHEN I TOOK TO THE FORD DEALERSHIP TO GET FIXED, IT WAS THE ELECTRONIC THROTTLE BODY. IT WAS FIXED BUT WHEN RESEARCHING THIS ONLINE, I NOTICED THERE WERE MANY CARS WITH THE SAME ISSUE.
Steering, Apr 22, 2016
POWER STEERING SUDDENLY WENT OUT WHILE MY WIFE AND HER CLIENT WERE PARKING AT A RETAIL STORE. POWER STEERING HAS NOT RETURNED SINCE. MY WIFE WAS ABLE TO PARK THE VEHICLE SAFELY BUT NOT ABLE TO STEER IT TO MOVE THE VEHICLE ANYWHERE AFTER THAT (I HAD TO WRESTLE WITH THE STEERING TO MOVE THE VEHICLE TO A REPAIR FACILITY). THE LOCAL FORD DEALERSHIP DIAGNOSED THIS AS A TORQUE SENSOR FAILURE. RECALL 14S05 SERVICE WAS PERFORMED IN 2014 IN AS MUCH AS THE SOFTWARE FOR THE SYSTEM WAS UPDATED -NO PARTS WERE REPLACED. FORD HAS STATED THAT THE TORQUE SENSORS IN THE AFFECTED VEHICLES ARE KNOWN TO BE FAULTY YET, WHEN A UNIT FAILS (LIKE MINE) AFTER THE SOFTWARE HAS BEEN UPDATED, THEY REFUSE TO FIX IT. MY VEHICLE HAS JUST OVER 83,000 MILES WHICH IS WELL BELOW THE REASONABLE LIFE EXPECTANCY FOR A TORQUE SENSOR. FORD CUSTOMER SERVICE AND RECALL DEPARTMENTS HAVE REFUSED ANY FURTHER REMEDIATION.
Engine, Apr 19, 2016
WHILE DRIVING ON INTERSTATE AT HIGHWAY SPEEDS LOST ACCELERATION GOING UPHILL AND WRENCH LIGHT CAME ON. PULLED TO SIDE OF ROAD AND STOPPED. STOPPED ENGINE FOR A FEW MINUTES AND RESTARTED. ENGINE STARTED NORMALLY AND CHECK ENGINE LIGHT CAME ON. ACCELERATION ERRATIC AND RPM ON ACCELERATION HIGH BUT NOT IN THE REDLINE. ONCE ON LEVEL HIGHWAY COULD GET TO HIGHWAY SPEEDS AND LEVELED OUT AT A CONSTANT SPEED AND RPM WAS NEAR NORMAL. DROVE TO DEALERSHIP. DEALERSHIP REPORTED NO CODES BUT ELECTRONIC THROTTLE BODY SHORTING INTERNALLY. REPLACED ELECTRONIC THROTTLE BODY. DEALERSHIP STATED THE ELECTRONIC THROTTLE BODY WAS NOT COVERED UNDER WARRANTY. VEHICLE HAD 90, 232 MILES AT DEALERSHIP.
Steering, Electrical system, Apr 19, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BECAME DIFFICULT TO STEER AND SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V4280000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE HAD EXPERIENCED NO FAILURES BEFORE THE RECALL. SINCE THE SOFTWARE UPDATE, THE VEHICLE EXPERIENCED ISSUES WITH THE STEERING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
Steering, Apr 11, 2016
LOST POWER STEERING SUDDENLY WHEN TURNING CORNER
Fuel/propulsion system, Apr 7, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 75 MPH, A FUEL ODOR EMITTED INSIDE THE VEHICLE WITHOUT WARNING. AFTER THE VEHICLE WAS PARKED, THE FUEL ODOR WAS NOTICED OUTSIDE THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 05/17/16*LJ THE CONSUMER STATED THE VEHICLE SHOULD BE INCLUDED IN A RECALL. UPDATED 11/1/2017*JS
Electrical system, Structure, Apr 3, 2016
DRIVER SIDE REAR WINDOW WOULD CLOSE, AN HOUR LATER THE REAR LIFT GATE WOULD NOT OPEN. THERE IS NO WAY TO OPEN THE LIFT GATE FROM INSIDE CAR, IF WE WERE IN AN ACCIDENT AND NEEDED TO GET OUT THROUGH THE BACK.
Other or unspecified, Apr 2, 2016
REAR WINDSHIELD SHATTERED UPON NORMAL CLOSING OF TAILGATE. I HAVE ADDITIONAL PICTURES
Steering, Mar 29, 2016
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD VIOLENTLY SHAKE WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN INFORMED THAT THE TURN SIGNALS FAILED. THE VEHICLE WAS NOT REPAIRED THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.