2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints
2,129 reports, newest first.
Power train, Sep 29, 2015
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE AT A COMPLETE STOP AND ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED BEFORE MOVING. THE CONTACT STATED THAT THE FAILURE BECAME WORSE OVER TIME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FIFTH GEAR HAD BECOME INOPERABLE AND THE VEHICLE NEEDED TO BE KEPT FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Electrical system, Engine, Fuel/propulsion system, Sep 25, 2015
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE WHERE IT WAS DIAGNOSED SEVERAL TIMES THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE TECHNICIAN MENTIONED THAT THE FUEL WAS NOT PROPERLY CIRCULATING WITHIN THE SYSTEM WHICH WAS CAUSING THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Vehicle speed control, Service brakes, Sep 13, 2015, crash
I WAS STOPPED AT A TRAFFIC LIGHT, WITH THE BRAKE ENGAGED, AND MY CAR LUNGED FORWARD INTO THE CAR AHEAD OF ME, DAMAGING IT'S LIFTGATE (MINIVAN) AND BUMPER. I INITIALLY THOUGHT SOMEONE MUST HAVE REAR-ENDED MY CAR, PUSHING ME INTO THE OTHER CAR, BUT I WAS NOT HIT FROM BEHIND. MY FOOT WAS ON THE BRAKE THE ENTIRE TIME. I AM CONCERNED THIS MIGHT HAPPEN AGAIN, INJURING SOMEONE POSSIBLY IN A CROSSWALK, OR LUNGING ME INTO CROSS TRAFFIC.
Engine, Sep 12, 2015
I WAS SITTING AT A RED LIGHT AND MY CAR COMPLETELY TURNED OFF. WHEN I REALIZED THE TRAFFIC LIGHT TURNED GREEN I REMOVED MY FOOT FROM THE BREAK AND ON THE GAS BEFORE I REALIZED THAT THE CAR WAS NOT MOVING. I PUT MY FOOT BACK ON THE BREAK, PUT THE CAR IN PARK, TURNED ON MY HAZARDS AND TURNED THE ENGINE OFF. AFTER 3-4 TRIES I WAS ABLE TO GET THE CAR STARTED AGAIN. THIS WAS VERY SCARY BECAUSE I WAS IN LA COUNTY RUSH HOUR TRAFFIC AT THE TIME AND THERE WAS NO WAY FOR ME TO PULL OVER SINCE THE CAR STALLED WHILE I WAS AT A COMPLETE STOP. I WAS IN THE MIDDLE OF THE STREET WITH NO ENGINE POWER.
Vehicle speed control, Service brakes, Engine, Sep 11, 2015
THE PROBLEM DEMONSTRATED AS I LEFT THE SHOPPING CENTER AND MADE THE FIRST TURN ONTO THE STREET. THE ENGINE WAS VERY ROUGH AND NOT CONSISTENT, THE SPEED VARIED FROM 20 - 40 MILES PER HR WITHOUT ANY PRESSURE TO THE ACCELERATOR. AS I CAME TO A RED TRAFFIC LIGHT I HAD ALMOST NO BRAKE PRESSURE AND PREPARED TO TURN INTO A SCHOOL PARKING LOT. THIS OCCURRED IN THE FIRST HALF MILE OF COUNTRY ROAD; AS I REALIZED I HAD NO BRAKING POWER I TURNED INTO A PARK LOT AND CALLED FOR A TOW TRUCK. FORTUNATELY THERE WAS LITTLE TRAFFIC THAT EVENING. THIS PRODUCED UNNECESSARY ANXIETY FOR ME EVEN THOUGH I WAS CLOSE TO HOME. OUR MECHANIC CHECKED MANY THINGS, FINALLY DECIDING IT WAS DIAGNOSTIC CODES PO306, PO316, PO109, PO 300, AND PO304. FORD TELLS ME THIS IS NOT UNDER WARRANTY. ONCE AGAIN I FELT THIS PROBLEM PLACED ME IN A POTENTIALLY LIFE-THREATENING SITUATION FOR ME AS THE THROTTLE BODY HAD DONE PREVIOUSLY (BEFORE THE RECALL). I HAVE NEARLY 3 COMPUTER PAGES OF PROBLEMS WITH THIS VEHICLE, RANGING FROM SEAT BELT LATCHES, REAR SEAT LATCHES, HATCH LATCH AND DEFROSTER, QUARTER PANEL PAINT DEFECT AND RUST, FAN SPEED AND EFFECTIVENESS. THIS LATEST INCIDENT AND THE THROTTLE BODY ISSUES ARE THE MOST SERIOUS. TONIGHT FORD INFORMED ME THERE IS NO FORD COMPLAINT FORM ONLINE. I WAS ADAMANT THAT A FORD ENGINEER NEEDS TO CALL ME SO I CAN DISCUSS ALL THE ISSUES WITH THIS VEHICLE. TRADE IN VALUE ON THIS VEHICLE HAS PROBABLY PLUMMETED DUE TO ALL THE ISSUES. THIS VEHICLE WAS PAID OFF IN 3 YEARS AND I AM NOT IN A POSITION TO BUY A NEW VEHICLE BUT I HOPE IT WILL NOT BE THE DEATH OF ME. IN THE INTEREST OF PUBLIC SAFETY I HOPE THESE PROBLEMS CAN BE RESOLVED. AFTER ALL THE ISSUES WITH THIS ESCAPE I WONDER HOW MANY CAR "ACCIDENTS" ARE REALLY "ACCIDENTS". THANK YOU FOR REVIEWING THIS DATA. *TR
Vehicle speed control, Engine, Sep 9, 2015
ON AUGUST 31, 2015 I WAS LEAVING AN AIRPORT AND ACCELERATING TO MERGE ONTO A HIGHWAY. I BELIEVE I WAS CLOSE TO 60MPH WHEN I FELT SOMETHING IN MY CAR CHANGE. ALL OF THE ELECTRONICS WERE STILL WORKING, SO I KNEW IT WAS NOT AN ISSUE WITH MY BATTERY. THE WRENCH LIGHT APPEARED AND I REALIZED I WAS NO LONGER ABLE TO ACCELERATE. I IMMEDIATELY GOT OVER TO THE RIGHT LANE AND BY THIS TIME MY SPEED HAD DROPPED TO 40MPH. I WAS ABLE TO SAFELY PULL OVER AND PUT MY CAR INTO PARK. THE RPMS SPIKED AND I TURNED MY CAR OFF. AFTER WAITING A MINUTE OR SO I WAS ABLE TO RESTART MY CAR WITH NO PROBLEM. I GOT BACK ONTO THE HIGHWAY AND TOOK MY EXIT. MAYBE 5-7 MILES FROM THE LOCATION OF THE FIRST INCIDENT, I WAS DRIVING APPROXIMATELY 40MPH DOWN A 2-LANE STREET WHEN THE SAME THING HAPPENED. THIS TIME BOTH THE WRENCH LIGHT AND THE ENGINE LIGHT WERE ON. ONCE AGAIN I PULLED OVER, PUT MY CAR INTO PARK, THE RPM'S SPIKED HIGHER THIS TIME. I SHUT MY CAR OFF. I WAS AGAIN ABLE TO RESTART MY CAR RIGHT AWAY WITH NO PROBLEM. IN THE 9 DAYS SINCE THIS HAPPENED I HAVEN'T EXPERIENCED THIS PROBLEM AGAIN. I AM EXTREMELY NERVOUS MY ENGINE WILL SHUT OFF ON A HIGHWAY AGAIN, IN A LOCATION WHERE I WILL NOT BE ABLE TO PULL OVER SAFELY. WHEN I CALLED FORD THEY SAID MY WARRANTY COVERS THE THROTTLE BODY, SO THEY HAVE SCHEDULED THE THROTTLE BODY REPAIR FOR SEPTEMBER 11, 2015. THIS IS A VERY COMMON PROBLEM, AND I THINK FORD NEEDS TO ADDRESS THIS FOR THE SAFETY OF ALL DRIVERS.
Vehicle speed control, Engine, Sep 9, 2015
WHILE DRIVING MY TOOL LIGHT CAME ON AND CAR LOST POWER. PULLED OVER TO SIDE OF THE ROAD AND TURNED OFF CAR. RESTARTED CAR AND LIGHT WAS OFF THEN CAR DROVE FINE. TOOK MY CAR INTO BICKFORD FFORD AND WAS TOLD THEY CAN'T DO ANYTHING BECAUSE THE LIGHT WASN'T ON SO THEY CAN'T GET A CODE. HOW AM I SUPPOSE TO GET GET THE EXTENDED WARRANTY ON THROTTLE BODY ISSUES IF THE LIGHT GOES AWAY WHEN THE CAR IS TURNED OFF? I CAN'T DRIVE THE CAR WHEN THIS HAPPENS SO HOW AM I SUPPOSE TO GET THIS COVERED BY FORD? I'M SUPPOSE TO DRIVE MY CAR WITH UNSAFE CONDITIONS UNTIL IT PERMANENTLY BREAKS DOWN? SEEMS LIKE A SCAM.
Power train, Vehicle speed control, Other or unspecified, Sep 9, 2015
I PULLED OUT OF MY STREET ON TO A MAIN ROAD AND WITH NO WARNING MY ESCAPE SHUT OFF COMPLETELY WHILE DRIVING AND MULTIPLE CARS ALMOST HIT ME BECAUSE IT WAS SO UNEXPECTED. NOW MY CAR RANDOMLY SHUTS OFF AND GOES INTO LIMP MODE, CAUSING IT TO BE QUITE DANGEROUS TO DRIVE MY VEHICLE BECAUSE IT GIVES YOU NO WARNING.
Fuel/propulsion system, Sep 1, 2015
WHILE DRIVING ALONG THE HIGHWAY AND FOR NO APPARENT REASON THE ENGINE COMPLETELY LOOSES POWER. WHEN I PULL TO THE SIDE OF THE ROAD IT WILL SIT THERE AND ACT AS IF IT IS STARVING FOR FUEL. I PUT IT IN PARK AND I TRY TO GIVE IT GAS AND THERE IS NO RESPONSE. I WILL SHUT IT OFF AND RE-START AND IT WILL BE FIND IT MAY HAPPEN AGAIN 5 OR 10 MILES DOWN THE ROAD OR IT MIGHT NOT TILL THE NEXT DAY. THE FIRST FEW TIME IT HAPPEN THE CHECK ENGINE LIGHT DID NOT COME ON BUT NOW IT IS AND HAS STAYED ON. I SEE, LOOKING AT YOU TUBE AND A FEW OTHER SOURCES THAT THIS A KNOW PROBLEM WITH THE THROTTLE AND FORD HAS ISSUED A CUSTOMER SATISFACTION PROGRAM OR RECALL. BUT I ALSO SEE THIS APPEARS TO BE FOR 4CYL ENGINES WHEREAS MINE IS A 6 CYL.
Power train, Vehicle speed control, Other or unspecified, Aug 29, 2015
TELL US WHAT HAPPENED: WAS COMPLETELY STOPPED AND TOOK OFF SLIGHTLY PRESSING THE GAS PEDAL AND IT FELT LIKE IT TRIED TO STALL OUT AND THEN LUNGED FORWARD. THE SERVICE WRENCH CAME ON AND WE STOPPED AND TURNED THE VEHICLE OFF THEN STARTED IT AGAIN AND THAT TIME BOTH SERVICE WRENCH AND SERVICE ENGINE LIGHT CAME ON. WENT IN TO GET THE ENGINE LIGHT TESTED AND THE RESULT WAS THROTTLE ACTUATOR CONTROL AND THROTTLE BODY RANGE, CODE P2119
Power train, Vehicle speed control, Other or unspecified, Aug 29, 2015
WAS COMPLETELY STOPPED AND TOOK OFF SLIGHTLY PRESSING THE GAS PEDDLE AND IT FELT LIKE IT TRIED TO STALL OUT AND THEN LUNGED FORWARD. THE SERVICE WRENCH CAME ON AND WE STOPPED AND TURNED THE VEHICLE OFF THEN STARTED IT AGAIN AND THAT TIME BOTH SERVICE WRENCH AND SERVICE ENGINE LIGHT CAME ON. WENT IN TO GET THE ENGINE LIGHT TESTED AND THE RESULT WAS THROTTLE ACTUATOR CONTROL AND THROTTLE BODY RANGE, CODE P2119
Structure, Aug 28, 2015
WHEN A DRIVER WAS TRAVELLING DOWN THE HIGHWAY, THE HOOD FLEW UP ON THIS VEHICLE THAT WE USE FOR A COMPANY VEHICLE. THIS ALSO HAPPENED TO ANOTHER FORD ESCAPE THE COMPANY HAS, YEAR 2006, THAT I ALSO FILED A COMPLAIN ON AS IT IS A MAJOR SAFETY ISSUE WITH NO CURRENT RECALL.
Fuel system, Gasoline, Engine, Aug 27, 2015
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. IMMEDIATELY AFTER STARTING THE VEHICLE, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE TECHNICIAN DIAGNOSED THAT THE TOP OF THE FUEL TANK ROTTED OUT AND THE EVAP VALVE WAS DEFECTIVE. AS A RESULT, BOTH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 115,000.
Steering, Aug 25, 2015
WHEN CAME OUT OF STORE AND STARTED THE TRUCK THE POWER STEERING WAS NOT WORKING. CALLED MY HUSBAND AND HE HAD ME LOOK FOR THE FILL RESERVOIR FOR THE POWER STEERING AND CHECK THE BELT. HE DETERMINED THAT IT IS A CLOSED SYSTEM. THIS HAS HAPPENED MANY TIMES SINCE THEN. IT ALWAYS HAPPENS WHEN I START IT NOT WHILE I AM DRIVING. I HAVE HAD TO DRIVE IT THAT WAY AS IT IS MY ONLY MODE OF TRANSPORTATION. LOOKED IT UP ONLINE AND DISCOVERED THERE WAS A RECALL BUT THE MANUFACTURERS DATE WAS ONLY THROUGH 09/2010. MINE IS 01/2011. THE DEALER TOLD ME THEY CANNOT DO IT AS A RECALL BECAUSE MINE IS NOT ON THE LIST. EVEN THOUGH IT IS THE SAME PROBLEM AS THE EARLIER ONES. FORD TOLD ME TO SAVE MY RECEIPTS IN CASE THERE WAS A RECALL AND TOLD ME I HAD TO CONTACT NHTSA TO FILE A COMPLAINT. I AM AFRAID IT WILL START TO HAPPEN WHILE I AM DRIVING AND CANNOT AFFORD TO HAVE IT FIXED. THEY NEED TO EXTEND THE RECALL BEFORE SOMEONE GETS HURT.
Electrical system, Aug 19, 2015
MY FAN DID NOT OPERATE ON THE NORMAL #1 SETTING BUT OK ON THE OTHER SETTINGS. WHEN I TOOK IT IN TO REPAIR IT I WAS TOLD A BOARD WENT OUT THAT CAUSED THE FAILURE, THE CAUSE OF THAT WAS FROM CONDENSATION FROM THE AC TUBING DRIPPING ON ANOTHER BOARD AND CAUSED BOTH BOARDS TO GO OUT. THEY HAD TO REPLACE BOTH BOARDS AND REROUTE THE AC LINE SO IT WOULDN'T HAPPEN AGAIN. I PAID $954.06 FOR POOR DESIGN/CONSTRUCTION.
Vehicle speed control, Aug 15, 2015
I HAD MY ESCAPE IN FOR THE RECALL TO HAVE THE THROTTLE BODY UPDATED IN 8/6/2014. AT THE TIME OF THE RECALL I HAD NOT HAD ANY PROBLEMS WITH THE THROTTLE. 1 YEAR LATER WHILE DRIVING ON THE HIGHWAY I LOST ACCELERATION, MY CRUISE WENT OFF AND THE WRENCH LIGHT CAME ON, PULLED OVER AND STARTED IT UP AGAIN,NO WRENCH LIGHT. HAPPENS AGAIN. ALSO WHEN I SLOW DOWN AND STOP FOR LIGHTS, STOP SIGN THE RPMS GO UP AND DOWN LIKE IT'S GOING TO KILL. MADE APPOINTMENT TO HAVE IT CHECKED, OF COURSE I WILL GET STUCK PAYING FOR IT BUT WILL FIGHT TILL MY DYING DAY. FORD GET YOUR [XXX] TOGETHER AND FIX THIS ISSUE. AS SOON AS I CAN I WILL SELL AND NOT BUY ANOTHER FORD PRODUCT FOR THE REST OF MY LIFE. SOCIAL NETWORK HERE I COME. I WILL HOLLER AT THE TOPS OF MY LUNGS SO EVERY ONE HEARS HOW FORD SUCKS. I WILL UPDATE AFTER THE APPOINTMENT WITH THE FORD DEALERSHIP!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Aug 10, 2015
AS I WAS MAKING A LEFT TURN MY STEERING WHEEL LOCKED UP, AN ALARM WENT OFF, AND THEN THE CAR RETURNED TO NORMAL STEERING AGAIN. HAS HAPPENED QUITE A FEW TIMES AND HAVE BROUGHT IT TO FORD AND STILL HAPPENED AFTERWARDS UNTIL THIS LAST TIME MY POWER STEERING HAS GONE OUT COMPLETELY ON A 7HR DRIVE HOME WITH A BABY IN THE BACK SEAT.
Other or unspecified, Aug 6, 2015
THE AIR CONDITIONER ON THESE CARS ARE DEFECTIVE. THERE ARE NUMEROUS COMPLAINTS ONLINE REGARDING THE AIR NOT WORKING. THERE SEEMS TO ALSO BE AN ISSUE WITH THE FRONT END WHEEL BEARING/SUSPENSION.
Other or unspecified, Aug 6, 2015
THE IGNITION SWITCH DOES NOT ALWAYS WORK WHEN YOU TURN THE CAR ON.
Power train, Vehicle speed control, Engine, Jul 28, 2015
WE LOST POWER FROM OUR GAS PEDAL. THEN IT GOT HOT. THEN IT WOULD NOT MOVE.
Power train, Other or unspecified, Engine, Jul 27, 2015
PURCHASED 2010 FORD ESCAPE XLT IN APRIL 2015. (1) VEHICLE HAD SOUND COMING FROM ENGINE WHEN ACCELERATING. ISSUED FIXED BY DEALER REPLACING BELT TENSIONER BUT NOISE HAS SINCE RETURNED. (2) VEHICLE ALREADY HAD OR DEVELOPED CONSTANT VIBRATION AT IDLE WHEN IN DRIVE AND FOOT ON BREAK AND GETS WORSE WITH A/C ON. TOOK TO DEALER 3 TIMES WHO STATED THEY REPLACED RIGHT ENGINE MOUNT AND REAR TRANSMISSION MOUNT BUT VIBRATION CONTINUED AFTER REPAIRS. SERVICE DEPT TECH STATING THAT THERE IS A STRONG VIBRATION BUT THAT THEY ARE UNABLE TO DETERMINE ENGINE VIBRATION BUT THAT VEHICLE IS OPERATIONAL. VIBRATION IS VERY STRONG AND ALMOST FEELS LIKE ENGINE WANTS TO TURN OFF AT TIMES. IF TRANSMISSION IS PUT IN NEUTRAL OR PARK THEN VIBRATION IS GONE AND NOT NOTICEABLE WHILE DRIVING. (3) TRANSMISSION SHIFTING FROM 1ST TO 2ND IS HARSH AND DELAYED AT TIMES CAUSING A JERKING MOTION ON NUMEROUS OCCASIONS DURING CITY DRIVING AND TRANSMISSION OCCASIONALLY JERKS WHEN PUT IN REVERSE BUT NOT ALWAYS CONSISTENT. SAFETY CONCERN IS VEHICLE FEELS AS IF IT MAY SHUT DOWN WHILE THIS VIBRATION IS BEING OBSERVED AND CAUSES SAFETY CONCERNS WHEN DRIVING VEHICLE AND THAT TRANSMISSION MAY FAIL SOON. PURCHASED AT FIAT OF FRESNO, FRESNO CA.
Structure, Jul 24, 2015
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT WAS UNABLE TO EXIT THE VEHICLE FROM THE HATCHBACK. THE CONTACT WAS UNABLE TO REPLACE THE FLASHER AND BRAKE LIGHTS BECAUSE OF THE HATCHBACK DOOR FAILURE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Engine, Jul 24, 2015
TL* THE CONTACT OWNS A 2010 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 70 MPH, THE SERVICE ENGINE SENSOR LIGHT ILLUMINATED AND THE SPEED SUDDENLY REDUCED. THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. AFTER STOPPING THE VEHICLE AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Structure, Jul 23, 2015
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE ATTEMPTING TO UTILIZE THE LIFTGATE, IT FAILED TO OPEN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 87,000.
Electrical system, Jul 23, 2015
WITHOUT ANY WARNING OR PREVIOUS ISSUES, MY VEHICLE STALLED SEVERAL TIMES WHEN MAKING TURNS AND APPROACHING STOP LIGHTS. BATTERY CHECKED OUT (HAD JUST REPLACED TWO WEEKS PRIOR BUT HAD IT TESTED AGAIN ANYWAYS.) AT THE TIME THE BATTERY WAS TESTED, I DID NOT HAVE AN ENGINE LIGHT ON. AN HOUR LATER A "WRENCH" LIGHT AND THE ENGINE LIGHT CAME ON. I RECEIVED A COMPUTER DIAGNOSIS AND IT CAME BACK THAT THE THROTTLE BODY ACTUATOR WAS BAD. I WAS ALMOST REAR ENDED THE FIRST TIME THIS HAPPENED YESTERDAY MORNING BECAUSE I WAS IN THE MIDDLE OF A TURN.