2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints
2,129 reports, newest first.
Power train, Jul 17, 2015, crash
I WAS AT A COMPLETE STOP.BWHIND A VEHICLE AT A STOP LIGHT. WHEN I RELEASED THE GAS, MY VEHICLE SURGED FORWARD AND HIT THE VEHICLE IN FRONT OF ME. FRON THAT DAY FORWARD, MY VEHICLE HAD FREQUENTLY SURGED FORWARD OR REVED UP QHILE AT A COMPLETE STOP. NOW, MY VEHICLE WILL SHUT OFF WHILE I'M DRIVING WITH NO WARNING. THE ONLY LIGHT I SEE IS THE WRENCH LIGHT AND THAT'S ONLY WHILE THE VEHICLE IS ROLLING TO A STOP AFTER SHUTTING OFF.
Vehicle speed control, Jul 13, 2015
THE FIRST TIME IT HAPPENED, WE WERE ON OUR WAY TO A FUNERAL, AN HOUR AWAY, DRIVING OUR 2010 ESCAPE ABOUT 55 MPH. EVERYTHING WAS FINE AND THEN THE CAR JERKED, THE WRENCH LIGHT CAME ON - HAD NO ACCELERATION, NO POWER STEERING, NO CONTROL. IT WAS SCARY! LUCKILY, MY HUSBAND WAS ABLE TO PULL TO THE SIDE OF THE ROAD WITHOUT INCIDENT. TURNED THE CAR OFF AND SAID A PRAYER OF THANKS! CAR STARTED BACK UP AFTER A COUPLE OF MINUTES, ALTHOUGH NOT EASILY. DID THE SAME THING ON OUR WAY BACK HOME. SUFFICE IT TO SAY, THIS PROBLEM CONTINUED TO HAPPEN. FOUND OUT THE CAR IS GOING INTO "SAFE MODE". MY HUSBAND DRIVES AN HOUR TO WORK (EACH WAY), ALL HIGHWAY, APPROX. 70-75 MPH AND ABOUT HALFWAY THROUGH HIS COMMUTE, THE PROBLEM WILL HAPPEN. HE HAS TO GET OUT OF THE WAY OF THE OTHER DRIVERS AND FIND A SAFE SPOT TO PARK. NOT ALWAYS AN EASY TASK ON THE HIGHWAY. TOOK THE CAR TO THE LOCAL FORD DEALERSHIP FOR THIS PROBLEM AND OTHER RECALL WORK (14S05 AND 13B17). THEY TOLD US THEY WOULD TAKE CARE OF THE ISSUES. THE NEXT DAY, THE WRENCH LIGHT CAME ON, THE CHECK ENGINE LIGHT IS ON AND SAME PROBLEM STILL HAPPENS, ALTHOUGH NOW THE CAR DRIVES IN A LOWER GEAR AND EVENTUALLY YOU CAN ACCELERATE, BUT NOT QUICKLY. STILL NOT SAFE ON THE HIGHWAY. FOUND OUT TODAY, DEALERSHIP WILL LOOK AT THE DIAGNOSTIC CODE FOR $70 TO SEE IF THERE IS A PROBLEM. RIDICULOUS!! THEY AREN'T THE ONES IN AN UNSAFE CAR!
Electrical system, Jul 10, 2015
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE REAR HATCH DOOR ACTIVATOR LATCH SWITCH MECHANISM SEIZED, WHICH PREVENTED THE DOOR FROM OPENING. IN ADDITION, THE PANEL LIGHTS FAILED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Vehicle speed control, Jul 9, 2015
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 40 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED AND THE VEHICLE SPEED INDEPENDENTLY DECREASED TO 10 MPH. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO MANEUVER AND REQUIRED EXCESSIVE FORCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 10/06/15*LJ UPDATED 11/08/2017*CN
Power train, Engine, Jul 1, 2015
WHEN I BEGAN TO TAKEOFF THE ENGINE OR TRANS HESITATED BADLY AND THE "WRENCH" LIGHT CAME ON AND STAYED ON UNTIL I TURNED OFF THE ENGINE. WHEN I RESTARTED THE ENGINE THE WRENCH LIGHT DID NOT COME ON. NEXT DAY WHILE DRIVING THE ENGINE AND TRANSMISSION HESITATED AGAIN AND THE WRENCH LIGHT CAME BACK ON. THIS STILL CONTINUES.
Vehicle speed control, Jul 1, 2015
WHILE DRIVING AT A REGULAR SPEED OF APRX 60MPH, MY CAR WOULD MAKE IMPULSES AND ACCELERATE BY ITSELF.ON A COUPLE OF TIMES, I ALMOST REAR ENDED THE CARS AHEAD OF ME. AND WHEN I WOULD COME TO A STOP SIGN OR RED LIGHT, MY CAR WOULD STOP IN THE MIDDLE OF THE ROAD. TOOK IT FOR AN INSPECTION, THE TOLD ME IT WAS THE TROTTLE WHAT WAS GIVING ME A PROBLEM. I LOOKED UP ONLINE AND IT SEEMS LIKE THIS IS A VERY COMMON PROBLEM FOR FORD ESCAPES 2010. PLEASE TAKE CARE OF THIS. ITS AN AWFUL FEELING WHEN YOU ARE DRIVING ON A CURB AT 60 MPH AND SUDDENLY YOUR CAR ACCELERATES. DON'T WAIT UNTIL SOMEONE GETS HURT TO DO SOMETHING ABOUT THIS. ITS ALWAYS BETTER AND CHEAPER TO PREVENT PROBLEMS INSTEAD OF FIXING THEM.
Other or unspecified, Jun 27, 2015
THE CAR SUDDENLY ACCELERATED, I HAD TO SLAMMED ON THE BRAKES AND PLACE THE CAR IN PARK TO AVOID HITTING ANOTHER CAR. THESE 2010 FORD CAR IS VERY DANGEROUS AND VERY HARMFUL TO ANYONE WHO DRIVES IT.
Other or unspecified, Jun 27, 2015
MY CAR CUT OFF WHILE I WAS DRIVING & WHEN I WAS AT A STOP LIGHT. THE CAR CAME TO A SUDDEN STOP IN THE MIDDLE OF AN INTERSECTION (COMPLETELY LOSING ALL POWER) A LARGE SUV SWERVED TO PREVENT FROM HITTING ME. I IMMEDIATELY TOOK THE CAR TO THE VIC BAILEY FORD, THEY KEPT MY CAR ON & OFF FOR 5 DAYS. CHARGING ME $98 FOR A DIAGNOSTIC TEST (THAT THEY STATED REVEALED NOTHING ABOUT THE PROBLEM) & THEN THEY TURNED AROUND & CHARGED ME $130 FOR A NEW BATTERY, THE CAR CONTINUED TO CUT OFF ON ME. THEY KEPT MY CAR FOR ANOTHER 3 DAYS. FINALLY THEY CALLED ME & TOLD ME TO COME PICK UP THE CAR. THE SERVICE DEPT. STATED THAT THEY DIDN'T KNOW WHAT WAS WRONG W/ THE CAR, BUT THEY KNEW SOMETHING WAS WRONG W/ IT. THEY TOLD ME TO WAIT TIL THE PROBLEM GOT WORST. THEY SENT ME HOME W/ A CAR THAT CUTS OFF CONSTANTLY, THEY DON'T CARE THAT I NEED TO DRIVE A DEPENDABLE CAR.
Electrical system, Jun 16, 2015
I HEARD ALERT CHIME, LOOKED AT INSTRUMENT CLUSTER. TRACTION CONTROL, WRENCH, BATTERY, ABS, AIRBAG, AND BRAKE LIGHTS WERE ALL ON.SPEEDOMETER, TACHOMETER, AND TEMP GAUGE WERE ALL READING ZERO, FUEL GAUGE APPEARED TO BE WORKING. RADIO VOLUME SPEED COMPENSATION STOPPED WORKING, A/C COMPRESSOR SHUT DOWN, FAN STAYED RUNNING. DRIVER INFORMATION CENTER WAS READING ____MILES TO E, FUEL LEVEL LOW. AFTER A FEW MORE MINUTES, THE TIRE PRESSURE LIGHT STARTED FLASHING, AND NEW MESSAGE ALTERNATED ON THE DRIVER INFORMATION CENTER TIRE PRESSURE MONITOR FAULT. THEN IT JUST AS SUDDENLY, WENT BACK TO NORMAL. NOW THE SAME THING REPEATS REPEATS ON AND OFF ALMOST EVERY 5 MINUTES OF DRIVING OR SO. WHEN I RESEARCHED THIS ON INTERNET I FIND THIS PROBLEM IS SO COMMON THERE IS A COMPANY ADVERTISING MAIL ORDER REPAIRS FOR $199.00 PROBLEM IS COLD SOLDER JOINTS ON INSTRUMENT CLUSTER.
Power train, Engine, Fuel/propulsion system, Jun 8, 2015
WHILE DRIVING DOWN THE STREET, THE VEHICLE SUDDENLY SEEMED TO STALL. THE 'WRENCH' LIGHT CAME ON AND THE ENGINE WAS STILL RUNNING BUT ONLY MOVING AT IDLE SPEED. PRESSING THE ACCELERATOR DID NOTHING, THE ENGINE KEPT STAYED AT IDLE. I PULLED OVER AND THEN TURNED OFF THE ENGINE. THE CAR RESTARTED AND THE WRENCH LIGHT WAS OFF. I ACCELERATED UP TO STREET SPEED (30-35 MPH) AND THE SAME THING HAPPENED AGAIN, THE WRENCH LIGHT CAME ON. I AGAIN PULLED OVER, TURNED OFF THE ENGINE, AND THEN RESTARTED THE CAR. THIS TIME THE WRENCH LIGHT WENT OFF BUT THE 'CHECK ENGINE' LIGHT CAME ON AND STAYED ON. I WAS ABLE TO DRIVE THE CAR WHERE I NEEDED TO GO BY KEEPING IT UNDER 30 MPH. I DID MAKE IT TO A AUTO-PARTS STORE AND THEY WERE ABLE TO HOOK UP A DIAGNOSTIC MACHINE TO GIVE ME THE P2111 TROUBLE CODE, THROTTLE BODY STUCK OPEN. WHEN I RESTARTED THE CAR, THE CHECK ENGINE LIGHT WAS OFF AND I WAS ABLE TO ACCELERATE UP TO 55 MPH ON THE HIGHWAY WITH NO ISSUES AND LATER WAS ON THE INTERSTATE AT 65-70 MPH. NOTHING MORE HAPPENED OVER THE NEXT WEEK BUT ON MY WAY TO WORK THIS MORNING, 6/8, THE SAME ISSUE HAPPENED 5 TIMES ON MY WAY TO WORK. THE CAR WOULD JUST SUDDENLY LOSE POWER AND THE ENGINE WOULD ONLY RUN AT IDLE SPEED. THE WRENCH LIGHT CAME ON EACH TIME. I WOULD PULL OVER AND STOP, AS TURNING OFF THE CAR WHILE COASTING AND THEN RESTARTING DID NOT SEEM TO 'RESET' THE CAR. WHEN IT RESTARTED, THE WRENCH LIGHT WAS GONE BUT IT CAME BACK ON AND THE CAR STALLED SEVERAL TIMES. AFTER THE THIRD TIME, THE CHECK ENGINE LIGHT CAME ON AGAIN AND IT HAPPENED TWICE MORE AFTER THAT. *TR
Engine, Jun 5, 2015
THE INDICATOR SHOWED UPON STARTING THE CAR, A RED WARNING LIGHT "ENGINE CHECK". I WAS ABLE TO DRIVE HOME LESS THAN A MILE IN AT A SLOW SPEED, NO ACCELERATION WAS POSSIBLE. THE NEXT MORNING MY HUSBAND FOLLOWED ME TO THE NEAREST LOCAL CAR REPAIR SHOP WHICH IS 12 MILES FROM MY HOME. AGAIN, NO ACCELERATION WAS POSSIBLE. THE CAR REQUIRED THAT THE ELECTRONIC THROTTLE BODY BE REPLACED. THERE IS A FIELD SERVICE ACTION ON THIS MODEL. THE PREVIOUS YEAR THE CAR HAD BEEN TAKEN TO THE FORD DEALERSHIP, WHERE THE CAR WAS PURCHASED, FOR A VOLUNTARY SAFETY DEFECT CHECK FOR THIS SAME ISSUE. APPARENTLY THE TEMPORARY FIX, REPROGRAMMING THE CONTROL, THAT WAS PERFORMED ON MY VEHICLE THE PREVIOUS YEAR WAS NOT SATISFACTORY TO RESOLVE THE ISSUE. THIS IS A DANGER TO OPERATING VEHICLES, SINCE THERE IS NO WARNING UNTIL THE SERVICE GOES OUT IN THE PERFORMANCE OF THIS PART. FORTUNATELY I WAS NEAR MY HOME AT THE TIME OF THE OCCURRENCE AND WAS ABLE TO SAFELY GET TO A CAR REPAIR SHOP DOWN A RURAL ROAD FOR REPAIRS. I WOULD NOT HAVE BEEN ABLE TO DRIVE THE CAR ON A CITY STREET OR HIGHWAY. BASICALLY THE CAR SHOULD HAVE BEEN TOWED IN FOR REPAIRS. *TR
Other or unspecified, Jun 2, 2015
DRIVER SIDE DOOR FAILS TO LOCK OR UNLOCK WITH KEY FOB AND THE DRIVER'S SIDE DOOR ALSO FAILS TO LOCK WITH THE AUTOMATIC SAFETY FEATURE THAT LOCKS DOORS WHEN DRIVING THIS IS A CONSTANT PROBLEM.
Other or unspecified, May 28, 2015
THE CAR STALLS AT LOW SPEED, SUCH AS STOPPED AT LIGHT OR SLOWING WAY DOWN TURNING INTO DRIVE WAY, CAR WILL JUST SHUT OFF, I PUT IN PARK AND RESTART THE CAR. CAN NOT EVER TELL WHEN IT WILL HAPPEN. NOW THE CAR IS JERKING AS I AM DRIVING IT AT SPEEDS OF 40-45 MPH AND 60-65 MPH. IT SEEMS TO SLIP OR MISSING SHIFTING AND JERKS VERY HARD. ARE THESE TWO THINGS RELATED?. I TOOK IT INTO DEALER AND THEY TOLD ME THEY COULDN'T GET THE CAR TO DO THAT THERE, WHILE RUNNING IT WHILE UP ON THE LIFT. I WANT TO KNOW WHAT I AM SUPPOSED TO DO WITH THIS ISSUE IF I CAN NOT GET IT TO DO THE SAME THING WHILE AT DEALERSHIP AND I CAN NEVER KNOW WHEN IT IS GOING TO HAPPEN WHILE I AM DRIVING IT. IF THIS IS GOING TO KEEP HAPPENING, I DO NOT WANT THE CAR ANYMORE AND THE DEAL WILL NEED TO TAKE IT BACK.
Vehicle speed control, May 16, 2015
I WAS DRIVING ON THE ROAD AND MY GAS PEDAL WENT SOFT. I COULD NOT GET ANY SPEED AND I HAD TO PULL OVER IN ORDER TO AVOID FROM BEING HIT IN THE MIDDLE OF TRAFFIC.NOW MY CAR IS IN THE SHOP WHICH COST MONEY.
Steering, Apr 30, 2015
FORD ISSUED A RECALL FOR MY 2010 ESCAPE (NHTSA RECALL: 14V-284) FOR POWER STEERING ISSUES WHICH I RESPONDED TO AND A LOCAL DEALERSHIP HAD IT IN FOR SERVICE. NOW I AM STARTING TO EXPERIENCE THE ISSUES THAT WERE CITED IN THE RECALL INCLUDING LOSS OF POWER STEERING LEADING ME TO BELIEVE THAT THE RECALL DID NOT CORRECT THE SITUATION AT ALL. *TR
Engine and engine cooling, Apr 29, 2015
FOR THE FIRST TIME THE ENGINE COMPLETELY SHUT OFF WHILE DRIVING, I WAS TURNING LEFT ONTO MY MOTHER'S STREET, GOING APPROXIMATELY 20/25 MPH. THERE WAS NO WARNING, THE VEHICLE JUST SHUT OFF WHILE DRIVING. I WAS ABLE TO TURN THE CAR OFF, PUT THE VEHICLE IN PARK, AND RESTART THE CAR WITHOUT A PROBLEM. IT HAPPENED AGAIN ABOUT 4 WEEKS LATER AND AGAIN, I WAS GOING SLOW AS I WAS IN MY PARKING GARAGE AT WORK, APPROXIMATELY 15/20 MPH WHEN MY CAR SHUT OFF WHILE DRIVING WITHOUT ANY WARNING SIGNS. I PUT THE CAR IN PARK, RESTARTED AND STARTED DRIVING AGAIN. AS I WAS APPROACHING ANOTHER LEVEL IN THE PARKING GARAGE, THE SAME THING HAPPENED-THE CAR SHUT OFF. I WAS ABLE TO PUT IT IN PARK AND START DRIVING. THIS IS A HUGE SAFETY ISSUE AS CARS HAVE ALMOST REAR ENDED ME AND I DRIVE WITH MY 2 YOUNG SONS IN THE CAR. PREVIOUS TO THESE INCIDENCES I TOOK MY CAR TO FORD FOR RECALLS REGARDING THE THROTTLE BODY, WHICH CAN APPARENTLY CAUSE THIS PROBLEM TO OCCUR. *TR
Electrical system, Service brakes, Apr 27, 2015
TOOK MY CAR TO HARROLD FORD ON HOWE AVENUE DEALERSHIP AND WAS TOLD THAT THE CAR HAS BEEN WORKED ON AND PICKED UP THE CAR AND DIDN'T GET FAR AND THE CAR STALLED. RE-STARTED THE CAR AND BARELY MADE IT BACK HOME AND CALLED HARROLD FORD AND TOLD THEM WHAT HAD HAPPENED AND THEY TOLD ME TO BRING THE CAR BACK AND WE HAD IT TOWED TO THEIR FACILITY AGAIN AND RECEIVED A CALL IN THE AFTERNOON AND WAS TOLD THAT THE CAR IS READY TO BE PICKED UP AND WE DRIVE OVER THERE AND THE CAR STALLED AFTER A COUPLE OF BLOCKS AND HAD IT TOWED TO THEIR FACILITY AGAIN AND THE NEXT DAY WE RECEIVED A CALL FROM HARROLD FORD AND TOLD US THAT THERE IS NOTHING THEY CAN DO FOR US AND TO PICK UP MY CAR. " YOUR CAR IS A SALVAGED TITLE" WE TOOK THE CAR HOME VIA TOW TRUCK AND WE HAD A MECHANIC TAKE A LOOK AT THE THROTTLE BODY AND HE SAID THAT IT WAS NEVER REPLACED! I FEEL THAT THE COUPLE OF TIMES THAT WE DROVE THAT CAR PUT ME AND MY GRANDCHILDREN IN A GREAT DANGER AND I THANK GOD THAT WE DIDN'T GET INTO AN ACCIDENT AND THE CAR ONLY DROVE 2 BLOCKS AND I TOLD HARROLD FORD THAT WE BROUGHT MY CAR FOR RECALL PARTS AND NOW MY CAR IS NOT EVEN DRIVABLE. TOTALLY DEAD! *TR
Visibility, Structure, Apr 26, 2015
AFTER LOADING THE VEHICLE, I SHUT THE REAR GATE. THE REAR WINDOW EXPLODED UPON IMPACT AND SHARDS OF GLASS FLEW ALL OVER THE STREET AND THE BACK OF THE VEHICLE SCARING THE KIDS. *TR
Power train, Engine, Fuel/propulsion system, Apr 22, 2015
WHILE MOVING IN LEFT OF TWO LANES IN MODERATE TRAFFIC AT ~58 MPH THE CAR LOST ALL POWER. ACCELERATOR DID NOT FUNCTION. 'WRENCH' WARNING LIGHT ON DASHBOARD WAS ILLUMINATED. ALL ELECTRICAL EQUIPMENT, POWER BRAKES, AND POWER STEERING SEEMED TO FUNCTION NORMALLY. VEHICLE HAD NO POWER, MEANING THAT DRIVER COULD NOT CONTROL SPEED OF VEHICLE. RIGHT TURN SIGNAL WAS ACTIVATED AND THE VEHICLE WAS 'COASTED' TO THE RIGHT BERM -- ALMOST BEING HIT BY ANOTHER VEHICLE! DRIVER SAT IN VEHICLE ASSESSING STATUS OF ALL GAUGES AND (WARNING) LIGHTS. NOTHING APPEARED OUT OF ORDINARY EXCEPT FOR 'WRENCH' LIGHT. VEHICLE WAS TURNED OF. AFTER 30 SECOND PAUSE, VEHICLE WAS RESTARTED. WRENCH LIGHT WAS NOT ILLUMINATED AND, AGAIN, ALL GAUGES AND LIGHTS APPEARED NORMAL. RE-ENTERED TRAFFIC AND SUCCESSFULLY REACHED GROCERY STORE -- 1 MILE AWAY. VEHICLE WAS PARKED. UPON COMPLETION OF SHOPPING VEHICLE WAS STARTED AND DRIVER WAS ABLE TO RETURN HOME (~5 MILES) WITHOUT EVENT RECURRING. THIS IS AN EXTREMELY DANGEROUS SITUATION. IT IS ONLY THROUGH 'GOOD LUCK' THAT OUR VEHICLE WAS NOT HIT BY OTHER TRAFFIC. DRIVER HAD ZERO CONTROL OVER VEHICLE SPEED. *TR
Vehicle speed control, Service brakes, Engine, Apr 18, 2015, crash
TURN INTO A PARKING SPACE AND HIT THE BRAKE TO STOP , CAR SURGED FORWARD AND JUMPED THE CURB. HIT A BUS SHELTER, SIDE SWIPED A TREE , THEN JUMP CURB BACK TO PARKING LOT BEFORE ESCAPE CAME TO A FULL STOP. FIRST TIME SLED ON A SMALL PATCH OF ICE CAR SURGED BRAKES NEVER TOOK HOLD SLID AND AVOIDED AND STREET LIGHT AND A TREE BEFORE COMING TO A FULL STOP. TOOK CAR TO SHOP FOR OIL CHANGE HAD BRAKES CHECKED SAID NO PROBLEM. BUT SOMETIMES THIS SUV HAS A POWER SURGE WHEN APPLING BRAKES. *TR
Power train, Engine, Apr 13, 2015
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING AT 60 MPH, THE VEHICLE HESITATED AND THE SPEED DECREASED TO 40 MPH. THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO STEER THE VEHICLE, BUT WAS ABLE TO PUMP THE BRAKES AND STOP THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THAT THE GEARS IN THE TRANSMISSION HAD BEEN STRIPPED. THE CHECK ENGINE LIGHT, OIL LIGHT, AND BATTERY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE DEALER PREVIOUSLY CHANGED THE FUEL GASKET TWICE, BUT THAT DID NOT CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO DETERMINED THAT THE TRANSMISSION FAILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT SPOKE WITH THE MANUFACTURER IN REGARDS TO A NEWSLETTER REGARDING REPLACING THE THROTTLE BODY AND REPROGRAMMING THE PCM UNDER INVESTIGATION PE13003. THE MANUFACTURER STATED THAT THE DEALER DID NOT FEEL THE REPAIR WAS WARRANTED AND THE MANUFACTURER DECLINED TO PAY FOR THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 85,000.
Power train, Vehicle speed control, Engine, Apr 5, 2015
DRIVING NORMALLY, THROTTLE CONTROL POWERTRAIN WARNING LIGHT COMES ON, CHECK ENGINE LIGHT COMES ON, CAR GAS PEDAL DOES NOT WORK, ENGINE IDLES AND DOES NOT ACCELERATE. WHEN YOU SHUT THE CAR ALL THE WAY OFF AND WAIT THEN RESTART THE ENGINE THE CAR WORKS AS NORMAL AGAIN. *TR
Power train, Mar 30, 2015
THE VEHICLE BEGAN HAVING DIFFICULTY SHIFTING INTO 2ND AND 3RD GEARS IN NOVEMBER 2014. APPARENTLY, THERE WAS A LEAK ON THE DRIVER-SIDE AXLE SHAFT THAT CAUSED TRANSMISSION FLUID LEVELS TO DROP. INITIALLY, WE PERCEIVED THIS ISSUE TO BE RELATED TO COLD WEATHER, BUT THE LEAK WAS DISCOVERED WHEN WE FINALLY TOOK IT TO A DEALERSHIP TO DISCOVER THE SOURCE OF THE PROBLEM IN MARCH 2015. A SEAL ON THE DRIVER'S SIDE WAS LEAKING TRANSMISSION FLUID, RESULTING IN A REPAIR BILL OF $471. WHILE CHECKING ONLINE TO SEE IF THIS WAS AN APPROPRIATE COST FOR THE REPAIR, I DISCOVERED THAT THIS WAS A COMMON PROBLEM IN BOTH 2010 FORD ESCAPE MODELS AND FORD FUSION MODELS. THE INDIVIDUAL WE SPOKE TO AT THE DEALERSHIP WHEN PICKING UP THE VEHICLE INFORMED US THAT THEY WERE WELL AWARE OF THIS PROBLEM AS WELL. HE INSTRUCTED US TO SAVE THE RECEIPTS IN THE EVENT OF A FUTURE RECALL. FORD HAD ISSUED A TECHNICAL SERVICE BULLETIN REGARDING THIS PROBLEM WITH THE AXLE SEAL, SO THE COMPANY IS WELL AWARE OF THIS ISSUE ALSO. *TR
Power train, Mar 27, 2015
MY 2010 FORD ESCAPE HAS BEEN STALLING!!! I HAVE ALREADY GOT THE THROTTLE BODY UPDATE LAST WEEK! THAT IS NOT THE FIX. I HAVE HAD ISSUES WITH MY CAR (THE TRANSMISSION WAS BAD- RECALLED, THE STEERING WHEEL LOCKED UP ON ME DRIVING THE HIGHWAY AT 70 MPH WITH MY KID- RECALLED, THE THROTTLE BODY- FIXED LAST WEEK IN THE CUSTOMER SATISFACTION UPDATE/RECALL) AND YET IT IS STILL STALLING. THIS IS VERY DANGEROUS AND JUST AN ACCIDENT WAITING TO HAPPEN. THIS 5 YEAR OLD CAR HAS BEEN NOTHING BUT A DEATH TRAP FOR ME AND MY TODDLER. NO ONE CAN TELL ME WHAT IS WRONG WITH THE STALLING. I AM TAKING IT IN YET AGAIN IN HOPES SOMEONE CAN TELL ME WHY MY 5 YEAR OLD CAR IS SHUTTING DOWN ON ME. IT SHAKES REALLY HARD LIKE IT'S GOING TO EXPLODE AND THEN SMELLS LIKE GAS BEFORE IT SHUTS OFF. I HAVE BEEN BEYOND FRUSTRATED WITH THIS 2010 ESCAPE AND CAN'T GET RID OF IT BECAUSE EVERYONE KNOWS ALL OF MY ISSUES WITH IT. IF MY DAUGHTER AND I DIE WHILE IN THE CAR.....IT WILL MOST LIKELY BE FORDS FAULT WITH AS MANY PROBLEMS I HAVE HAD. PLEASE PLEASE RECALL WHATEVER IS CAUSING THESE CARS TO SHUT OFF WHILE DRIVING. HTTP://WWW.CONSUMERAFFAIRS.COM/FORD-NEWS-AND-RECALLS?PAGE=2 (NHTSA SAID IT HAS RECORDED 1,500 COMPLAINTS ABOUT THE PROBLEM, WITH THREE CRASHES AND ONE INJURY SO FAR. BESIDES STALLING, NHTSA SAID THE AFFECTED VEHICLES MAY ALSO SURGE UNEXPECTEDLY AS THE RPMS INCREASE TO PREVENT STALLING DURING LIMP MODE. AN EARLIER THROTTLE PROBLEM IN THE FORD ESCAPE HAS BEEN FIXED, FORD SAID. IT IS NOT THOUGHT TO BE RELATED TO THE STALLING PROBLEM.) PLEASE READ THAT LAST LINE! *TR
Structure, Mar 23, 2015
WHEN CLOSING THE REAR HATCH ON MY 2010 FORD ESCAPE, THE REAR WINDOW EXPLODED LEAVING GLASS SHARDS THROUGHOUT MY DRIVEWAY AND OUT INTO THE STREET. THERE WAS NOTHING BLOCKING THE CLOSURE AND NORMAL FORCE WAS USED TO CLOSE THE HATCH. *TR