2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints
2,129 reports, newest first.
Visibility/wiper, Mar 13, 2015
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE PARKING AND ATTEMPTING TO CLOSE THE HATCH DOOR, THE GLASS SHATTERED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE WIPER MOTOR AND THE GLASS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,297.
Steering, Mar 11, 2015, crash
TL* THE CONTACT OWNED A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT ANY WARNING. THE CONTACT STATED THAT THE VEHICLE VEERED TO THE RIGHT AND THE STABILIZATION FEATURE CAUSED THE FRONT AND REAR PASSENGER SIDE TIRES TO DEFLATE. THE CONTACT APPLIED FORCE TO THE STEERING WHEEL. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO A GUARDRAIL AND FLIP OVER MORE THAN TWICE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, MOUTH, AND THE RIGHT EAR LOBE WAS FRACTURED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED A RECALL NOTIFICATION MONTHS AFTER THE CRASH FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER THE FAILURE OCCURRED BEFORE THE RECALL REPAIR WAS ABLE TO BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,428.
Visibility, Feb 25, 2015
THE REAR LIFT GATE WINDOW GLASS EXPLODED AS I WAS CLOSING THE LIFT GATE. ACCORDING TO YOUR WEBSITE, THIS DEFECT HAS ALREADY BEEN INVESTIGATED AND CLOSED: DATE INVESTIGATION OPENED: APR 27, 2011; DATE INVESTIGATION CLOSED: AUG 18, 2011; NHTSA ACTION NUMBER: PE11016; COMPONENT(S): STRUCTURE , VISIBILITY. *JS
Visibility, Feb 16, 2015
REAR GLASS EXPLODED FOR NO REASON. *TR
Steering, Power train, Engine, Feb 15, 2015
WAS DRIVING, AND TRANSMISSION WOULDN'T ALLOW RPM TO GO ABOVE 500 AND CONTINUED TO DROP TO 0 AND SHUT OFF IN THE MIDDLE OF THE ROAD. *TR
Visibility, Feb 11, 2015
THE REAR WINDOW OF THE CAR SUDDENLY EXPLODED. I CLOSED THE TAILGATE, AND A MOMENT LATER, THE REAR WINDOW EXPLODED WITHOUT PROVOCATION. MORE OF THE SHATTERED GLASS WENT INTO THE CAR THAN WENT OUTSIDE IT. IT DID NOT INJURE ME, FORTUNATELY, BUT HUNDREDS OF SHARDS OF GLASS WENT EVERYWHERE. THE MOST RIDICULOUS THING WAS THAT THERE WAS NO SEEMING CAUSE. NOTHING WAS TOUCHING THE WINDOW. THE TEMPERATURE WAS CHILLY BUT MODERATE (40'S). THERE WAS NO INDICATION THAT ANYTHING WAS AMISS; THE WINDOW JUST EXPLODED. LOOKING ONLINE, IT SEEMS THAT THIS PROBLEM HAS BEEN REPORTED IN 2010 AND SOME 2011 FORD ESCAPES, AND THERE WAS EVEN AN INCONCLUSIVE INVESTIGATION IN 2011 BY THE NTSB. BUT AT THIS POINT, THERE IS NO RECALL ON THE WINDOW. *TR
Steering, Feb 7, 2015
I WAS DRIVING DOWN I-70 WEST BOUND AND MY CAR STARTED TO CHANGE LANES WITHOUT MY CONTROL. ALSO SINCE I HAD THE FORD'S RECALL NUMBER 14S05 SERVICE MY GAS MILLAGE HAS ALSO DROPPED BY 3-5 MILES PER GALLON. BEFORE THE RECALL SERVICE I HAD NO ISSUES WITH MY CAR. I HAVE NOTICED MY CAR STEERING IS OVER COMPENSATING PROVIDING A CARNIVAL TYPE RIDE. (CAR SICKNESS TO THOSE WHO RIDE WITH ME AND SOMETIMES MYSELF ALSO.) ASKED THE FORD MOTOR CAR COMPANY ABOUT RESTORING BACK TO THE ORGINAL SETTING AND THEY SAID NO. MY CAR IS NO LONGER SAFE TO USE SINCE I HAD THE 14S05 RECALL SERVICE DONE. *JS
Steering, Feb 5, 2015
I DRIVE A 2010 FORD ESCAPE AND RECEIVED A RECALL NOTICE (#14S05) FOR THE POWER STEERING SENSOR. I TOOK IT TO LIBERTY FORD IN PARMA HEIGHTS IN OCTOBER 2014 TO HAVE THIS FIXED. IN LATE JANUARY 2015 I AGAIN RECEIVED THE SAME SIGNAL ON MY DASHBOARD THAT I DID PRIOR TO THE RECALL. MY STEERING WHEEL BECAME HARD TO STEER. I BROUGHT IT BACK TO THE DEALER AND WAS INFORMED THAT THE STEERING COLUMN NEEDS TO BE REPLACED AND THIS WOULD COST ME ALMOST 1200.00. THE DEALER INFORMED ME THAT THIS REALLY DOESN'T HAVE ANYTHING TO DO WITH THE RECALL AND IS DUE TO NORMAL WEAR AND TEAR ON THE VEHICLE. ANOTHER CUSTOMER GOING THROUGH THE SAME THING ADVISED ME THAT HIS MECHANIC ADVISED HIM THAT THIS IS A KNOWN FORD DEFECT. THEY ARE PASSING THESE COSTS ONTO ME - THIS IS SO UNFAIR. I HAVE NO RECOURSE BUT TO PAY THIS AMOUNT SINCE IT IS MY ONLY VEHICLE. *TR
Steering, Feb 5, 2015
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 5 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TORQUE CENTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 100,502.
Steering, Jan 30, 2015
POWER STEERING FAILED. THERE WAS A RECALL IN JULY 2014 ON THIS. DEALERSHIP THEN RESET THE SOFTWARE FOR THE TORQUE SENSOR. THE RECALL STATES THAT EITHER A SOFTWARE UPDATE IS NEEDED, THE TORQUE SENSOR REPLACED, OR THE STEERING COLUMN REPLACED. AT THE TIME I HAD NO ISSUES. 6 MONTHS LATER MY POWER STEERING FAILED. I AM NOW TOLD I NEED TO REPLACE THE STEERING COLUMN. THE RECALL STATES IF A SOFTWARE RESET WAS DONE THAT ANY FURTHER ISSUES WOULD NOT BE COVERED. THE COST FOR THIS IS ROUGHLY $1,500 WHEREAS A SOFTWARE RESET ONLY COSTS FORD MOTOR COMPANY ABOUT AN HOUR AND A HALF LABOR. I FEEL THE SOFTWARE UPDATE WAS A "BAND-AID" TO A MUCH LARGER PROBLEM WITH THIS MODEL AND THE PROBLEM IS BEING PASSED ONTO THE CONSUMER. *TR
Steering, Jan 26, 2015
POWERSTEERING LIGHT CAME ON, POWER STEERING FAILED. RESET BY TURNING CAR OFF, THEN RESTART... DID THIS MORE THAN 4 TIMES. *TR
Vehicle speed control, Jan 21, 2015
WHEN DRIVING PRIMARILY AT LOW OR DECLINING SPEEDS AS IN ANTICIPATION OF A STOP LIGHT OR TURN INTO MY DRIVEWAY, WHEN I SLOW DOWN AND THEN SLIGHTLY ACCELERATE (EITHER INTO THE DRIVEWAY OR IF THE LIGHT CHANGES BEFORE I HAVE FULLY STOPPED), I NOTICE A STALL OR PAUSE IN ACCELERATION. THIS HAS HAPPENED A NUMBER OF TIMES BUT I ONLY RECENTLY REALIZED THE CONSISTENT SCENARIO. I HAD POSSIBLY THE SAME SYMPTOM AT HIGHER SPEED WHEN DRIVING ON THE FREEWAY, NOTICING THE SPEED WOULD SEEM TO FLUCTUATE ODDLY WHILE IN RAPID AND QUICK SUCCESSION LIKE IT WAS TRYING TO DECIDE WHETHER TO ACCELERATE OR DECELERATE. I AM VERY CONCERNED THAT THIS IS A SIGN OF A FAILING THROTTLE BODY PER A FORD RECALL. AFTER READING ABOUT THIS FAILURE, I AM CONVINCED IT IS SO. MY DEALERSHIP TELLS ME THEY CAN ONLY DIAGNOSE A TOTAL FAILURE OF THIS PART--WHICH SEEMS TO ME LIKE MY LIFE IS AT RISK TO BEING HIT FROM BEHIND OR FROM THE SIDE IF THE CAR STALLS IN HEAVY TRAFFIC. I AM BECOMING AFRAID TO DRIVE THIS CAR. IF THE PART IS BAD ARE WE JUST GOING TO SACRIFICE A FEW PEOPLE'S LIVES BEFORE HOLDING A CONGRESSIONAL INVESTIGATION?? HOW MANY IS ENOUGH? *TR
Steering, Jan 20, 2015
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, A TICKING NOISE CAME FROM THE STEERING WHEEL WITHOUT WARNING. IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER:14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Steering, Jan 16, 2015
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY EXCESSIVE FORCE ON THE STEERING WHEEL IN ORDER TO MAKE A TURN. ADDITIONALLY, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.
Steering, Jan 16, 2015
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE POWER STEERING SEIZED AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,323.
Steering, Jan 13, 2015
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 3 MPH, THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. UPDATED 02/20/15*LJ UPDATED 10/28/15*JS
Steering, Jan 12, 2015
ON JANUARY 6, 2015, I STARTED THE CAR TO MOVE IT OUT OF THE GARAGE. I COULD BARELY STEER THE CAR; IT WAS VERY HARD TO MANEUVER. A POWER STEERING FAULT MESSAGE APPEARED ON THE DASH. I TOOK THE VEHICLE IN FOR SERVICE IN OCTOBER 2014 FOR THE POWER STEERING RECALL. ACCORDING TO THE DEALERSHIP, THE RECALLED ITEM WAS TAKEN CARE OF AND THE VEHICLE WAS IN COMPLIANCE. *TR
Steering, Power train, Jan 5, 2015
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE MAKING A LEFT TURN AT 15 MPH ON A HILL, THE VEHICLE HESITATED BEFORE SHIFTING INTO DRIVE. TWO MONTHS LATER, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND HAD BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
Steering, Electrical system, Jan 3, 2015
MY CAR CUT OFF WHILE I WAS DRIVING & WHEN I WAS AT A STOP LIGHT. THE CAR CAME TO A SUDDEN STOP IN THE MIDDLE OF AN INTERSECTION (COMPLETELY LOSING ALL POWER) A LARGE SUV SWERVED TO PREVENT FROM HITTING ME. I IMMEDIATELY TOOK THE CAR TO THE VIC BAILEY FORD, THEY KEPT MY CAR ON & OFF FOR 5 DAYS. CHARGING ME $98 FOR A DIAGNOSTIC TEST (THAT THEY STATED REVEALED NOTHING ABOUT THE PROBLEM) & THEN THEY TURNED AROUND & CHARGED ME #130 FOR A NEW BATTERY, THE CAR CONTINUED TO CUT OFF ON ME. THEY KEPT MY CAR FOR ANOTHER 3 DAYS. FINALLY THEY CALLED ME & TOLD ME TO COME PICK UP THE CAR. THE SERVICE DEPT. STATED THAT THEY DIDN'T KNOW WHAT WAS WRONG W/ THE CAR, BUT THEY KNEW SOMETHING WAS WRONG W/ IT. THEY TOLD ME TO WAIT TIL THE PROBLEM GOT WORST. THEY SENT ME HOME W/ A CAR THAT CUTS OFF CONSTANTLY, THEY DON'T CARE THAT I NEED TO DRIVE A DEPENDABLE CAR. I'M AN EDUCATOR/STATE EMPLOYEE THAT DOESN'T HAVE ALL THIS MONEY TO KEEP PUTTING MY CAR INTO THE SHOP & MISSING DAYS FROM WORK. THEY DON'T CARE THAT I HAVE A YOUNG SON WHO RIDES IN THAT CAR W/ ME TO SCHOOL. THEY DON'T CARE THAT BY DRIVING THAT CAR MY LIFE & MY SON LIFE IS (WAS) PUT IN DANGER. ALL THEY SAW WAS A BLACK SINGLE MOTHER THAT THEY THOUGHT THEY COULD TELL ANYTHING TO. I HAVE SPOKEN WITH THE SERVICE MGR. (NO HELP) FORD REP (NO HELP) THE CUSTOMER SERVICE MGR. (NO HELP). IT IS AWFUL, THAT IN 2015 AN AMERICA WOMAN IS TREATED W/ SUCH DISRESPECT & PUSHED TO THE SIDE. FORD MADE THIS CAR, THEY SALE THIS CAR, SO THEY SHOULD BE ABLE TO FIX THE CAR. FORD SHOULD MAKE RELIABLE CARS FOR THE CONSUMER. WHO IS SUPPOSE TO HELP WHEN THE BIG VIC BAILEY FORD, VIC BAILEY HONDA, VIC BAILEY FORD REPAIR SHOP, FORD MOTOR COMPANY, & FORD SERVICE ALL DO NOTHING TO FIX THIS ISSUE? BY PUTTING THIS INFORMATION OUT TO THE PUBLIC I HOPE TO MAKE OTHERS AWARE OF THE TREATMENT THAT I HAVE RECEIVED & MAKE SURE THIS DOESN'T HAPPEN TO ANYONE ELSE. *TR
Visibility/wiper, Dec 29, 2014
SHUT THE REAR HATCH TO OUR FORD ESCAPE AND THE WINDOW EXPLODED. *TR
Visibility/wiper, Dec 29, 2014
MY CAR WAS PARKED IN FRONT OF A FRIENDS HOUSE AND WE WERE UNLOADING BAGS FROM THE TRUNK. A FRIEND CLOSED THE TRUNK (NOT JUST THE WINDOW, THE ENTIRE DOOR) WHEN THE BACK WINDSHIELD EXPLODED SHOOTING SHARDS OF GLASS ALL OVER THE GROUND, MY CAR AND THE PEOPLE STANDING NEARBY. NO ONE WAS SERIOUSLY INJURED THANK GOODNESS BUT WE WERE ALL SHOCKED. THE DOOR WAS CLOSED IN A NORMAL MATTER BUT IT SOUNDED LIKE A GUN HAD BEEN SHOT INTO THE WINDOW WHEN IT HAPPENED. WE HAD NO IDEA WHAT HAD JUST OCCURRED BUT AFTER LOOKING INTO IT MYSELF, MANY OTHER FORD ESCAPE OWNERS SEEM TO HAVE HAD THE SAME ISSUE WITH THEIR WINDOWS EXPLODING FOR NO APPARENT REASON. THIS IS A HUGE SAFETY ISSUE AS WELL AS AN INCONVENIENCE. WHAT IF SOMEONE HAD BEEN SITTING IN THE BACK SEAT OR MY DOG HAD BEEN IN THE TRUNK WHERE SHE OFTEN SITS? THEY WOULD HAVE BEEN SEVERELY CUT BY THE FLYING GLASS OR WORSE. FORD IS A LARGE COMPANY AND FOR THE MOST PART HAS A GOOD REPUTATION. WHY WOULD THEY ALLOW AN ISSUE THAT HAS BEEN GOING ON SINCE 2005 GO ON LIKE THIS WITH NO APOLOGY OR RECALL? IT IS SAD THAT LARGE COMPANIES TAKE ADVANTAGE OF CUSTOMERS AND ALLOW THEM TO PAY EXORBITANT FEES FOR A MISTAKE ON THEIR END. SHAME ON YOU FORD. *TR
Fuel system, Gasoline, Engine, Dec 23, 2014
WHILE DRIVING TO WORK, MY CAR DIED TWICE. THE FIRST TIME, WHILE APPROACHING A STOP LIGHT, THE ENGINE CUT OFF. WHEN I CAME TO A STOP; I PUT IT IN PARK TO TRY AND START IT AGAIN, AND IT SEEMED TO STRUGGLE WHEN STARTING AS IF I WERE OUT OF GAS, BUT I HAD JUST FILLED UP MY TANK THAT MORNING. THE LIGHT TURNED GREEN, AND THERE WAS A STOP SIGN ABOUT 500 YARDS AWAY, AND AS SOON AS I WAS COMING TO A STOP AGAIN; THE ENGINE DIES. THIS TIME IT TOOK TWICE AS LONG AND SEVERAL ATTEMPTS TO GET IT STARTED AGAIN. ALSO, WHEN I AM SITTING IDLE AT A STOP LIGHT OR A STOP SIGN, THE RPMS WILL DROP VERY LOW AND START TO STALL OUT. I AM ABLE TO CATCH IT AND REV THE ENGINE TO PREVENT IT FROM STALLING SOMETIMES. *TR
Steering, Dec 19, 2014
THE POWER STEERING ON MY 2010 FORD ESCAPE HAS STOPPED WORKING, MAKING THE VEHICLE UNSAFE TO DRIVE. I TOOK THE VEHICLE TO MY LOCAL DEALER WHO WANTED $1,054.00 TO REPLACE THE ENTIRE STEERING COLUMN. I CONTACTED FORD MOTOR COMPANY CORPORATE CUSTOMER SERVICE DEPARTMENT WHO SAID THERE WAS NOTHING THEY COULD DO. THE VEHICLE ONLY HAS 85,495 MILES. *TR
Fuel system, Gasoline, Dec 17, 2014
CAR IS STALLING AND LOCKING UP DUE TO FUEL LINE ISSUE. PER FORD SERVICE DEPT THIS IS DANGEROUS FOR TWO REASONS - STALLING AND POTENTIAL FIRE. *TR
Steering, Dec 16, 2014
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,342.