2003 Ford Explorer

Problems, recalls and owner-reported issues

Structure is the leading concern among 1,313 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Explorer model years with reports.

Complaints by model year
  1. 1,313

Of the 2003 reports, 69 involved a crash and 19 involved a fire. 66 people were injured and 3 people died.

Primary concernStructure389 reports · 30% of complaints
Owner complaints1,313Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Structure389
  2. Power train356
  3. Engine and engine cooling87
  4. Electrical system81
  5. Suspension77
  6. Visibility69
  7. Wheels61
  8. Air bags59

Recalls and investigations

  1. Exterior lighting, headlightsMay 11, 2009

    DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

    Campaign 09E025000 on NHTSA.gov

  2. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  3. Visibility, glass, side/rearDec 11, 2007

    CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

    IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

    SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

    Campaign 07E104000 on NHTSA.gov

  4. Exterior lightingMay 24, 2006

    CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.

    Campaign 06E049000 on NHTSA.gov

  5. Exterior lightingMar 23, 2006

    CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

    Campaign 06E026000 on NHTSA.gov

  6. Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004

    ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.

    IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.

    DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

    Campaign 04V442000 on NHTSA.gov

  7. StructureMar 7, 2003

    CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

    THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

    DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.

    Campaign 03V094000 on NHTSA.gov

Representative owner complaints: structure

389 reports, newest first. Show all

  1. Structure, Other or unspecified, Aug 1, 2022

    There is a crack down the middle section of the liftgate for quite some time. The liftgate has been unlocking and opening automatically by itself. On only rare occasions has the liftgate opened all the way while driving. On the morning of 7/28/2022 while the vehicle was parked in my driveway the liftgate was discovered to have again unlocked by itself and opened slightly and now with one of the two hinges holding the glass sheared leaving the liftgate glass hanging by only one hinge. With the glass now hanging without having both hinge supports functioning and the inability to close and lock the liftgate, 1) the glass could fall out while driving and 2) with the liftgate unable to now close and lock, contents of the back storage area could fall out of the vehicle while driving. On 8/1/2022 the vehicle was inspected by the foreman of the Service Dept. at Healy Ford, Goshen, N.Y. I was told to take it to a body shop for realignment repair. Apparently a recall on 9/13/2022 # 04V442000 did not include my Vin. However, In driving around I do see many 2003 explorers with the identical crack on the liftgate.

  2. Structure, Oct 28, 2018

    BODY MOUNTS DETERIORATED CRUMPLED.BODY DOWN ON FRAME CAUSING IRREGULAR RIDE CONTROL

  3. Structure, Aug 2, 2018

    REAR WINDOW LOWER PANEL PLASTIC CRACKING UP, REPLACED THREE TIMES, STILL CRACKING DUE TO NO SUPPORT AND BENDING TOO MUCH, I CALLED FORD DOES NOT CARE IF CONTINUES CRACKING UP, IT LOOKS UGLY ALSO PANELS CAN CAUSE AN ACCIDENT TO OTHER CARS GETTING INTO THEIR WINDSHIELDS LOOSE PARTS. THEY KNOW ABOUT THE PROBLEM AND NOT FIXING IT.

  4. Visibility, Structure, Jun 14, 2018

    TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHEN ATTEMPTING TO CLOSE THE REAR WINDOW, THE CONTACT NOTICED THAT THE REAR LIFTGATE WINDOW HINGES WERE CRACKING AND WERE TILTED ON ONE SIDE. THE CONTACT, A CERTIFIED MASTER TECHNICIAN, STATED THAT THE WINDOW NEEDED TO BE REPLACED. THE CONTACT CALLED FORT MILL FORD AT (866) 680-5276 (LOCATED AT 801 GOLD HILL RD, FORT MILL, SC 29708) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

  5. Suspension, Structure, Oct 16, 2017

    THE CAB TO FRAME MOUNTING BOLT BUSHINGS, AND STEERING STABILIZER BUSHINGS ARE HAVE AND ARE CRUMBLING. ALL NEED TO BE REPLACED. I FEEL FORD IS AWARE OF THIS PROBLEM AND SHOULD HAVE TO FIX IT. I JUST INHERITED THIS TRUCK AND JUST FOUND OUT ABOUT THIS. THANK YOU.

  6. Structure, May 10, 2017

    AWOKE THE MORNING OF MAY 10, 2017 TO FIND THE ENTIRE BACK LIFTGATE AND WINDOW EXPLODED OUTWARDS AND INWARDS OF OUR FORD EXPLORER. THE VEHICLE WAS PARKED IN FRONT OF OUR HOME, WE ARE RURAL, SO NO EVIDENCE OF SOMEONE PURPOSELY BREAKING IT. OUR SHERIFF IN CASCADE COUNTY, MONTANA, STATED IT APPEARS TO BE SOMETHING INTERNAL PROBABLY THE LIFT STRUTS EXPLODING. THIS SEEMS TO BE A PROBLEM AS STATED ON MANY ONLINE SITES, AND MANY FORD EXPLORERS HAVE THIS PROBLEM. THIS PARTICLAR MODEL VIN NUMBER DID NOT SHOW UP AS RECALLED, ALTHOUGH WE SIT HERE LOOKING AT THE DAMAGE CAUSED BY THIS PROBLEM. WE WOULD APPRECIATE SOMEONE LOOKING INTO THIS, AS IT COULD HAPPEN TO ANYONE AND PROVE TO BE VERY DANGEROUS IF THIS VEHICLE WERE BEING DRIVEN WHEN THIS EXPLOSION OCCURED. PLEASE CHECK INTO THIS ASAP.

  7. Structure, May 8, 2017

    THE BACK LIFT GATE HAS A CRACK. I HAVE NOTICED THIS ON PRACTICALLY EVERY OTHER EXPLOER OF THIS YEAR. I CONTACTED FORD SEVERAL YEARS AGO AND THEY SAID SINCE IT WAS A DEFECT THAT WAS NOT A DANGER THEY WOULD NOT RECALL OR REPAIR IT.

  8. Seat belts, Structure, Other or unspecified, Feb 13, 2017

    CHAT CONVERSATION START 5:57PM GREETINGS, I SAW YOU COMMENTARY ABOUT THE FORD EXPLORER EXHAUST FUMES INSIDE THE CABIN, WELL I HAVE A 2004 FORD EXPLORER WITH THE SAME PROBLEM, I AM A MECHANIC I FIGURED MAY BE THE FILTER WAS CLOGGED WELL IT WAS NO FILTER, WHAT I FOUND THE VENT DOOR FELL OFF FROM THE PLACE WHERE IT SUPPOSE TO OPEN AND CLOSE LAYING DOWN ON THE FAN, SO I REINSTALLED BACK AND THE PROBLEM WAS FIXED, IT IS A POOR DESIGN FROM THE FORD COMPANY. I WAS LOOSING HEAT DURING WINTER AND NOT BE COOL AT THE SUMMER LOOSING THE THRU VENT OUT PLACE. FORD NEEDS TO FIX ALL THIS PROBLEMS ALONG WITH SEAT BELTS, REAR WINDOW QUARTER PANEL CRACKED NO ONE IS GETTING FORD TO DO RECALLS ON THIS ITEMS VERY POOR CONSTRUCTION.

  9. Visibility, Structure, Jan 19, 2017

    TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. WHILE DRIVING 50 MPH, A LOUD NOISE WAS HEARD WHEN THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE VIN WAS NOT AVAILABLE.

  10. Structure, Jan 8, 2017

    THE REAR PANEL OF MY 2003 EXPLORER CRACKED TODAY FOR NO REASON. NOT SURE IF THIS IS A SAFETY CONCERN. WHEN I "GOOGLED" THE PROBLEM, IT SEEMS THIS IS A COMMON PROBLEM THAT FORD ONCE ADDRESSED.

  11. Visibility, Structure, Sep 23, 2016

    TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHEN OPERATING THE VEHICLE, THE REAR HATCH DOOR AND THE REAR HATCH WINDOW BECAME UNSECURED AND OPENED DUE TO A CRACK NEAR THE REAR WINDOW WIPER. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.

  12. Structure, Jul 25, 2016

    THE REAR LIFT-GATE HAS A CRACKED PANEL.

  13. Visibility, Structure, Jul 20, 2016

    TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. WHILE DRIVING APPROXIMATELY 25 MPH, A NOISE EMERGED FROM THE REAR HATCH WINDOW. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE PIECE THAT HELD THE WINDOW IN PLACE WAS FRACTURED. THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE IN MARCH OF 2015. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 159,149.

  14. Structure, May 13, 2016

    TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR LIFT GATE HINGE FRACTURED WHICH CAUSED THE LIFT GATE TO REMAIN UNLOCKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

  15. Structure, Apr 14, 2016

    I HAVE OWNED THIS 2003 FORD EXPLORER SINCE IT WAS BRAND NEW IN 2003. IT CURRENTLY HAS 70,009 MILES AND HAS BEEN KEPT IN A GARAGE AND NOT DRIVEN OFTEN OVER 13 YEARS. WITHIN TWO YEARS OF PURCHASING THIS VEHICLE I NOTICED A CRACK IN THE MIDDLE OF THE LIFT GATE UNDER THE GLASS. I TALKED TO TWO FORD DEALERSHIPS THAT ADVISED IT WAS NOT A DEFECT BUT MY FAULT FOR GLIDING THE GLASS TO HARSHLY. I HAD NOT USED THE GLASS OFTEN AND HAD NEVER SLAMMED IT.M SINCE THAT TIME I'VE SEEN HUNDREDS OF FORD EXPLORERS FROM THE EARLY TO MID 2000S WITH THE SAME CRACK IN THE SAME LOCATION. TODAY I WAS BEHIND FOUR DIFFERENT EXPLORERS FROM THE SAME TIME PERIOD AND ALL HAD THE SAME CRACK. I CHECKED ONLINE AND REALIZED THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS DEFECT WITH SOME DRIVERS STATING THE BACK GLASS BURSTS WHILE THEY WERE DRIVING. IT IS UNBELIEVABLE THAT WITH SO MANY OF THESE VEHICLES HAVING THE EXACT SAME ISSUE THAT FORD HAS NOT OWNED UP TO THE DEFECT AND REPAIRED IT. ALL ONE NEEDS TO DO IS SEARCH THROUGH ONLINE IMAGES TO SEE IT US A HUGE PROBLEM AND A DEFINITE MANUFACTURER DEFECT AND WITH THE BACK GLASS BLOWING OUT IT IS A MAJOR SAFETY CONCERN.

  16. Electrical system, Structure, Feb 24, 2016

    TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED, WHICH CAUSED THE DOME LIGHT TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 188,000.

  17. Power train, Structure, Electronic stability control (ESC), Nov 18, 2015

    1. TRANSMISSION DOES NOT LET YOU ACCELARATE. PRESSURE BUILDS UP WHILE YOU ARE PRESSING ON THE GAS PEDAL AND IT DOESN'T INCREASE YOUR SPEED UNTIL 10 SECONDS OR SO OF PRESSING THE GAS PEDAL, AND THAN IT EXPLODES AND YOU ARE THRUST BACK WITH THE ACCELERATION. VERY DANGEROUS WHEN YOU ARE TRYING TO CHANGE LANES OR ARE ENTERING THE HIGHWAY. LACK OF ACCELERATION HAS ALMOST GOT US INTO A FEW ACCIDENTS. 2. SENSORS ARE NOT FUNCTIONING, CONSTANTLY TELLING ME THAT THE DOORS ARE OPEN. I DON'T KNOW WHEN A DOOR IS ACTUALLY OPEN OR NOT. 3. THE REAR HATCH IS CRACKED AND I'M AFRAID IT DOESN'T PROVIDE ENOUGH STABLE PRORECTECTION FOR THE REAR GLASS TO BE HELD IN PLACE PROPERPLY.

  18. Structure, Sep 16, 2015

    REAR LIFTGATE WINDOW COMPLETELY SHATTERED. VEHICLE WAS PARKED AND BEEN SO FOR 3 HOURS. TEMPERATURE WAS ABOUT 60 DEGREES. THERE WAS NO VISIBLE CRACKS OR OTHER DEFECTS. WAS WITNESSED BY SEVERAL PEOPLE. DID NOT JUST CRACK OR BREAK. IT SHATTERED INTO THOUSANDS OR PIECES. WAS NOT BEING OPENED OR CLOSED. VEHICLE WAS COMPLETELY STATIC

  19. Structure, Other or unspecified, Sep 15, 2015

    THE BRACKETS CONNECTED TO THE LIFTGATE RELEASED WHILE THE CAR WAS PARKED AND LOCKED AND BLEW THE BACK LIFTGATE PANEL OUT ALONG WITH SHATTERING THE GLASS.

  20. Structure, Sep 8, 2015

    TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE ACCESSING THE POWER LIFTGATE, THE HINGES FRACTURED AND CAUSED THE DOOR TO ABRUPTLY CLOSE. THERE WERE NO INJURIES. THE LIFTGATE WAS COMPLETELY REMOVED AND PLACED IN THE VEHICLE TEMPORARILY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

  21. Structure, Jul 13, 2015

    TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. WHILE DRIVING AT AN UNKNOWN SPEED, THE BODY MOUNT EMITTED AN ABNORMAL NOISE AND WAS DETERIORATING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

  22. Structure, Other or unspecified, Jun 22, 2015

    I USED MY KEY REMOTE AND POPPED OPEN THE BACK HATCH AND WHILE THE HATCH WAS UP THE HINGE SNAPPED DROPPING THE HATCH ON MY HEAD NEARLY KNOCKING ME OUT COLD.

  23. Structure, May 30, 2015

    TL-THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED WHILE CLOSING THAT THE LIFTGATE BOTH HINGES FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE BOTH HINGES AND STRUTS WERE REPLACED. IN 2005, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE) HOWEVER,THE REMEDY WAS INSUFFICIENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. JS

  24. Structure, Mar 16, 2015

    I NOTICED THAT THE PAINT WAS PEELING OFF IN SEVERAL PLACES ON THE VEHICLE. SIX MONTHS LATER MORE PAINT HAS DISAPPEARED. *TR

  25. Structure, Feb 9, 2015

    TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR HATCH WAS OPEN AND THE HINGES THAT OPENED THE GLASS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,500.