2003 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,313 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Explorer model years with reports.
Of the 2003 reports, 69 involved a crash and 19 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Representative owner complaints: visibility
81 reports, newest first. Show all
Exterior lighting, Air bags, Visibility/wiper, Jul 8, 2019
"TAKATA RECALL" AIRBAG LIGHT KEEPS BLINKING WITH THE SEAT BELT NOISE. CHANGED THE LIGHT BULB FROM THE DASH BOARD AND NOW THE AIRBAG LIGHT STAYS ON BUT WILL NOT CONNECT WITH MILEAGE.
Visibility, Structure, Jun 14, 2018
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHEN ATTEMPTING TO CLOSE THE REAR WINDOW, THE CONTACT NOTICED THAT THE REAR LIFTGATE WINDOW HINGES WERE CRACKING AND WERE TILTED ON ONE SIDE. THE CONTACT, A CERTIFIED MASTER TECHNICIAN, STATED THAT THE WINDOW NEEDED TO BE REPLACED. THE CONTACT CALLED FORT MILL FORD AT (866) 680-5276 (LOCATED AT 801 GOLD HILL RD, FORT MILL, SC 29708) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Visibility, Structure, Jan 19, 2017
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. WHILE DRIVING 50 MPH, A LOUD NOISE WAS HEARD WHEN THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE VIN WAS NOT AVAILABLE.
Visibility, Structure, Sep 23, 2016
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHEN OPERATING THE VEHICLE, THE REAR HATCH DOOR AND THE REAR HATCH WINDOW BECAME UNSECURED AND OPENED DUE TO A CRACK NEAR THE REAR WINDOW WIPER. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.
Visibility, Structure, Jul 20, 2016
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. WHILE DRIVING APPROXIMATELY 25 MPH, A NOISE EMERGED FROM THE REAR HATCH WINDOW. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE PIECE THAT HELD THE WINDOW IN PLACE WAS FRACTURED. THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE IN MARCH OF 2015. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 159,149.
Visibility, May 23, 2016
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE HINGES ON THE REAR WINDSHIELD WERE LOOSE AND THE REAR WINDOW WAS NOT PROPERLY SECURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Visibility/wiper, May 20, 2016
I HAD JUST PUT A BAG OF GROCERIES IN THE BACK, WAS CLOSING THE REAR GLASS HATCH WHEN IT EXPLODED ABOUT 1/3 OF THE WAY DOWN. VERY LOUD NOISE, AND TINY GLASS PIECES SHATTERED ACROSS 3 PARKING SPOTS, INTO AND ALL AROUND OUR VEHICLE, INCLUDING THE GROCERIES WHICH I DISCARDED. THIS CAR IS NOT INCLUDED IN THE RECALL.
Electrical system, Visibility/wiper, Sep 10, 2015
ADJUSTED HVAC TEMPERATURE FROM COLD TO HOT. APPROXIMATELY 5 SECONDS LATER, A LOUD AND REPETITIVE POPPING SOUND CAME FROM THE DEFROSTER VENTS. I WAS STARTLED AND IMMEDIATELY STOPPED THE CAR (ON A 2 LANE HIGHWAY) TO INVESTIGATE. THE BLEND DOOR ACTUATOR IS FAILING. THIS CONDITION WILL CAUSE A LOSS OF CLIMATE CONTROL IN THE CABIN. IT CAN GET STUCK ON HOT OR COLD OR ANYWHERE IN BETWEEN. IF IT GETS STUCK IN THE COLD SETTING, THE WINDSHIELD DEFROSTER WILL NOT WORK WHICH COULD CAUSE AN ACCIDENT DUE TO LOSS OF VISIBILITY. IF IT GETS STUCK ON THE HOT SETTING, HEAT-SENSITIVE PASSENGERS MAY BE INJURED BY HEATSTROKE IN THE SUMMER MONTHS SINCE AIR WILL ALWAYS FLOW THROUGH THE VENTS WHEN THE VEHICLE IS MOVING.
Visibility, May 19, 2015
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE GLASS AND THE WINDOW ON THE REAR LIFTGATE PANEL CRACKED. THE CONTACT STATED THAT THE DEALER REPLACED IT THREE TIMES, BUT THE FAILURE OCCURRED BECAUSE THE MATERIAL WAS NOT MADE TO EXPAND OR CONTRACT BASED ON THE WEATHER. THE FAILURE MILEAGE WAS UNAVAILABLE.
Visibility, Jan 8, 2015
WHILE THE VEHICLE WAS PARKED IN FRONT OF MY HOUSE, THE REAR WINDOW EXPLODED AND I HAVE A CCTV VIDEO SHOWING IT WAS NOT SMASHED OUT. AFTER READING THAT THERE HAD BEEN A PREVIOUS RECALL ISSUED IN 2004, I CONTACTED FORD TO INQUIRE ABOUT THE RECALL STATUS. THEY INFORMED ME THAT THE PREVIOUS OWNER OF THE VEHICLE HAD ALREADY BROUGHT IT IN FOR THIS RECALL. AFTER THE RECALL REPAIRS TO PREVENT THE REAR WINDOW EXPLOSION, IT STILL EXPLODED LATER ON. *TR
Electrical system, Visibility/wiper, Aug 4, 2014
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPERS WERE PUSHING WATER INTO THE FUSE BOX WHEN IT RAINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
Visibility, Structure, Aug 1, 2014
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE LIFT GATE GLASS DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE) DUE TO THE VEHICLE BEING A TWO DOOR AND NOT A FOUR DOOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Visibility, Structure, Other or unspecified, Jul 8, 2014
WHEN CLOSING THE GLASS TAILGATE THE RIGHT HINGE THAT ATTACHES THE GLASS TO THE TAILGATE BROKE CAUSING THE GLASS TO DETACH FROM THE CAR AND FALL HITTING ME IN THE LEFT ARM UPDATED 09/16/14*LJ UPDATED 3/18/2015 *JS
Visibility, Structure, Jul 6, 2014
2 COMPLAINTS - BACK REAR HATCH PANEL UNDER REAR WINDOW HAS MULTIPLE CRACKS LIVE IN AUGUSTA GA AND VISIT FLORIDA AND THIS SEEMS TO BE A COMMON PROBLEM EVERY MAKE BODY LIKE MINE HAVE THIS CRACK AND SOME PANEL HAS EVEN FALLEN OFF. THIS HAS TO BE A MANUFACTURING PROBLEM FOR THIS LARGE AMOUNT OF SUV'S TO HAVE THE SAME PROBLEM SEE MORE WITH PROBLEMS THAN WITHOUT. ALSO RECENTLY HAD PROBLEMS WITH WINDOW INTERMITTENTLY NOT GOING DOWN AND BACK UP AFTER ICE STORM IN AUGUSTA THIS YEAR ALL FOUR WINDOWS STOPPED GOING UP AND DOWN. THIS ALSO SEEMS TO BE A COMMON PROBLEM WITH THIS MODEL AND BODY STYLE OF FORD EXPLORERS. OWNED A 1993 FORD EXPLORER EDDIE BAUER HAD APPROX. 300,000 MILES ON IT BEFORE I GOT RID OF IT AND THE MOST HAPPENED TO THIS CAR WAS THE TRANSMISSION AND REAR BRAKE LEAK WHICH WAS THE MOST EXPENSIVE PROBLEM I HAD. WISH I STILL HAD THE 1993 EXPLORER BECAUSE MY 2003 MAKES ME HESITANT ABOUT PURCHASING ANOTHER FORD EXPLORER NO MATTER HOW MUCH I LIKE THEM THIS ONE WILL MAKE TURN TO ANOTHER MAKE OF CAR. ONCE A LOYAL FORD OWNER NOT SO SURE NOW. YOU WOULD THINK THAT FORD WILL BE AS LOYAL TO US AS WE ARE OF THEM, IT IS THE LITTLE THINGS THAT MAKE YOU FRUSTRATED AND NOT WANTING TO PURCHASE ANOTHER. IF YOU CAN'T DEPEND ON THE SMALLER THINGS HOW CAN WE DEPEND ON THEM WITH THE LARGER THINGS. ONCE A LOYAL FORD OWNER. *JS
Visibility/wiper, Apr 21, 2014
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE REAR LIFT GATE SPONTANEOUSLY EXPLODED, LEAVING GLASS INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE FAILURE MILEAGE WAS 185,000.
Visibility/wiper, Feb 5, 2014
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE REAR HATCH BACK WINDOW PIN BECAME FRACTURED AND CAUSED THE SPRING AND THE WINDOW TO SEPARATE FROM THE FRAME. THE DEALER PREVIOUSLY REPLACED THE HATCH BACK PIN HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 145,000.
Structure, Visibility/wiper, Feb 4, 2014
ON THE MORNING OF 1/29/14 I WAS AT THE MARKET ,CAME OUT TO LOAD MY ITEMS INTO THE VEHICLE , OPENED THE REAR LIFT GATE AT ABOUT THE 1/3 OPEN POINT THE GLASS EXPLODED INTO A MILLION PIECES . WHICH IN TURN SENT SHARDS OF GLASS INTO MY FACE ,HANDS , HEAD AND EYES . THEY WERE MINOR INJURIES BUT I'M STILL EXTRACTING GLASS FROM MY HEAD AND HANDS AND THERE IS STILL GLASS EMBEDDED IN MY HANDS . I HAVE AN APT WITH MY DR ONLY BECAUSE THERE IS GLASS IN MY EYES. MY MOTHER WAS WITH ME BUT SHE WAS AT THE SIDE OF THE VEHICLE SO SHE DIDN'T GET NAILED .I HAVE NEVER SEEN A WINDOW EXPLODE LIKE THIS, THIS IS A SERIOUS HAZARD AND NEEDS TO BE RECALLED ASAP BEFORE IT KILLS SOMEONE , THE POWER OF THE FLYING GLASS WAS UNREAL SOME OF IT WENT THROUGH 3 -12 PACKS OF SODA WITH EASE. ALSO I HAVE NO RESOURCES TO GET A NEW WINDOW AS THEY ARE AROUND 700 DOLLARS . SO THIS IS WHAT I GET FROM FORD FOR BEING A LOYAL CUSTOMER ? *TR
Structure, Visibility/wiper, Jan 11, 2014
I WANT TO BRING TO YOUR ATTENTION A DEFECT IN THE TAILGATE PANEL ON THE 2003 FORD EXPLORER. IT IS CRACKED AND AS A RESULT WATER GETS INTO THE INSIDE OF THE PANEL AND LEAKS INTO THE VEHICLE. AS A RESULT OF THE BITTER COLD DAYS HERE IN THE NORTHEAST OVER THE LAST MONTH OR SO, ICE FORMS ON THE INSIDE OF THE WINDOWS CAUSING MAJOR ISSUES WITH VISIBILITY WHICH IS DANGEROUS. IT ALSO SHORTED OUT THE REAR WIPER MOTOR AS WELL. THERE SHOULD BE A SAFETY RECALL ON THIS SINCE IT EFFECTS SO MANY PEOPLE. *TR
Structure, Visibility/wiper, Oct 9, 2013
WINDOW FEEL AND SHATTERED INTO A MILLION PIECES. AFTER CONTACTING MY INSURANCE TO HAVE THE GLASS REPLACED I FOUND OUT THE REASON FOR THE INCIDENT WAS DUE TO A FAULTY HINGE. I WAS TOLD BY THE GLASS COMPANY THAT THE HINGE FAILED DUE TO ELECTROLYSIS (TWO DIFFERENT METALS REACTING WITH EACH OTHER). I FEEL THIS IS THE SAME ISSUE THAT HAPPENED WITH FORD RECALL MANUFACTURER CAMPAIGN NUMBER: 04S20, HOWEVER MY VIN DOES NOT PULL UP THIS ISSUE CODE AND THEREFORE I AM NOT RECEIVING ASSISTANCE FROM FORD WITH THIS MANNER. AFTER DOING RESEARCH ONLINE I HAVE FOUND MANY OTHER OWNERS OF MY SAME MAKE AND MODEL WHO HAVE EXPERIENCED THE SAME ISSUE. I FEEL THIS NEEDS TO BE OFFICIALLY ADDRESSED AS I WAS DRIVING WHEN MY GLASS FELL, BUT WAS FORTUNATE THAT THERE WAS NO ONE BEHIND ME WHEN IT HAPPENED. OTHERWISE I AM 100% POSITIVE IT WOULD HAVE CAUSED AN ACCIDENT. *TR
Structure, Visibility/wiper, Oct 9, 2013
LEFT REAR LIFTGATE HINGE FAILED/BROKE; LIFTGATE GLASS ALMOST FELL OFF COMPLETELY (BUT WAS STILL PARTIALLY ATTACHED VIA RIGHT HINGE). THIS HAPPENED WHEN VEHICLE WAS PARKED. NO OBVIOUS SIGNS OF "WEAR AND TEAR"; LIFTGATE HINGE HAD BEEN USED NORMALLY FOR SEVERAL YEARS. MANY OTHER NHTSA REPORTS LIST THIS DEFECT (04V442000). FORD ISSUED A RECALL SEVERAL YEARS AGO (04S20), BUT IT ONLY COVERS A VERY SPECIFIC AND LIMITED RANGE OF VIN NUMBERS; MINE WAS EXCLUDED. MANY OTHER 2003 FORD EXPLORER SPORT OWNERS REPORT THE SAME PROBLEM, YET NOTHING HAS BEEN DONE TO REMEDY THIS PROBLEM OR COMPENSATE THE AFFECTED OWNERS FOR THEIR LOSSES. I HAD TO PAY "OUT OF POCKET" AT A LOCAL PRIVATE SHOP TO GET MY HINGE REPAIRED. *TR
Visibility, Jun 13, 2013
BACK GLASS ON LIFT GATE EXPLODED. GLASS WENT EVERY WHERE. NO ONE WAS IN THE THANK GOODNESS.VEHICLE WAS JUST SITTING IN DRIVEWAY. IT JUST EXPLODED AND SHATTERED. THERE WAS NOTHING WRONG WITH THE GLASS. THE ONLY THING THERE WAS A CRACK ON LOWER PANEL THAT HAD BEEN THERE FOR ABOUT 3 YEARS. *TR
Visibility, Jun 12, 2013
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE AIR CONDITIONER AND DEFROSTER WOULD NOT OPERATE WHEN ACTIVATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO ADVISED THAT BOTH THE AIR CONDITIONING/HEATER SWITCH AND THE BLOWER MOTOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE 130,000.
Visibility/wiper, Feb 2, 2013
AS I WAS DRIVING THE SUN VISOR DROPPED, AND STARTED TO DANGLE AND SWING TOWARDS MY FACE. IT STARTLED ME AND I SWERVED THE CAR A LITTLE, TRIED TO DODGE THE VISOR FROM HITTING ME IN THE FACE/HEAD, AND THEN PULLED INTO A PARKING AREA. I NOTICED THE SUN VISOR HINGE HAD CRACKED AND THE WIRING CAME LOOSE. I TOOK IT TO THE FORD DEALER QUICK LANE AND THEY STATED IT WOULD COST ME BETWEEN $120-$250 DEPENDING ON THE COLOR AND IT WOULD NEED TO BE REWIRED DURING INSTALLATION. THIS COULD CAUSE SOMEONE TO HAVE AN ACCIDENT OR INJURY, AND THERE IS NO REASON THIS PART SHOULD OF BROKEN LIKE THIS. *TR
Visibility/wiper, Dec 28, 2012
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 -10 MPH OVER A ROAD BUMP, THE HATCH BACK WINDOW DETACHED AND FELL FROM THE VEHICLE WITHOUT WARNING. THE CONTACT PULLED OVER AND SAW THAT THE HINGES TO THE REAR WINDOW WERE SEVERELY RUSTED, CAUSING THE WINDOW TO DETACH. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS LATER CONTACTED AND ADVISED HIM THAT THE VEHICLE WAS TOO DANGEROUS TO DRIVE AND SHOULD NOT HAVE PASSED STATE INSPECTION. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000. THE CURRENT MILEAGE WAS APPROXIMATELY 148,000.
Visibility, Structure, Wheels, Aug 18, 2012
ALL 4 OF THE WHEEL BEARINGS HAD TO BE REPLACES IN A MATTER OF 5 MONTHS THE REAR WINDOW HAS A CRACK IN THE FIBERGLASS COVERING RIGHT DOWN THE MIDDLE SAID NOT COVERED NOT A HEALTH RISK BUT THE MOLDING IS STILL CRACKED FROM THE BOTTOM OF WINDOW TO THE BOTTOM OF THE MOLDING PIECE BRAKE LIGHTS STAY ON UNTIL U GET BACK IN AND TAP THE BRAKES THEN THE LIGHT SHUTS OFF. *TR