2003 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,313 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Explorer model years with reports.
Of the 2003 reports, 69 involved a crash and 19 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Representative owner complaints: structure
389 reports, newest first. Show all
Structure, Nov 25, 2008
PLASTIC BODY PART BELOW REAR WINDOW GLASS CRACKED. *TR
Structure, Nov 12, 2008
2003 FORD EXPLORER PAINT PEELING. *TR
Structure, Nov 6, 2008
THE BACK LIFTGATE PANEL IS CRACKED ON MY 2003 FORD EXPLORER. I LIVE IN COLORADO AND THE LOCAL FORD SERVICE DEPARTMENT SAID IT WAS LIKELY DUE TO OUR DRY WEATHER, THEY HAVEN'T HEARD OF IT OCCURRING IN OTHER STATES. I TRAVEL BEYOND COLORADO FREQUENTLY AND HAVE SEEN SEVERAL OTHER VEHICLES WITH THE SAME PROBLEM. THIS SOUNDS LIKE A MANUFACTURER/FORD DEFECT THAT SHOULD BE CONSIDERED UNDER A RECALL. *TR
Structure, Oct 15, 2008
FACTORY PAINT BLISTERING ON HOOD. VEHICLE IS 5 YEARS OLD AND HAS 44,000 MILES. THERE ARE A LARGE NUMBER OF COMPLAINTS ABOUT THIS PROBLEM ON A LONG LIST OF INTERNET SITES. FORD IS NOT ACKNOWLEDGING THIS ISSUE. APPARENTLY THIS IS AFFECTING 2000-2005 VEHICLES. *TR
Structure, Sep 30, 2008
BUBBLING AND PEELING PAINT. *TR
Structure, Sep 24, 2008
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE CONTACT PRESSED THE BUTTON ON HER KEY FOB TO OPEN THE GLASS ON THE REAR HATCH. AS A RESULT, ONE OF THE TWO HINGES FRACTURED AS THE WINDOW WAS OPENING. SHE ATTEMPTED TO CLOSE THE GLASS, BUT APPARENTLY IT WAS MISALIGNED. DUE TO EXCESSIVE PRESSURE, THE GLASS SHATTERED AND DEBRIS FELL ONTO THE CONTACT AND THE GROUND. SHE CALLED THE DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 04V442000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS) AND WAS INFORMED THAT THE COVERAGE DATE FOR THE RECALL EXPIRED. THE DEALER WOULD HAVE TO PERSONALLY PETITION TO THE MANUFACTURER FOR THE VEHICLE TO BE REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIR. THE CONTACT'S INSURANCE COMPANY IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER ON HER BEHALF. AS OF SEPTEMBER 24, 2008, THE VEHICLE HAS NOT BEEN PROPERLY REPAIRED. THE FAILURE MILEAGE WAS 58,600 AND CURRENT MILEAGE WAS 59,600.
Structure, Sep 2, 2008
THERE IS A CRACK ON MY 2003 FORD EXPLORER EDDIE BAUER EDITION LIFT GATE. I HAVE SEEN OTHER CARS OF THE SAME MAKE AND MODEL WITH THE SAME CRACK IN THE SAME SPOT. *TR
Structure, Aug 26, 2008
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT NOTICED THAT THE LIFTGATE GLASS APPLIQUE WAS DAMAGED AND CRACKED. THE DEALER STATED THAT BECAUSE THERE WAS NO RECALL FOR THE FAILED COMPONENT, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 60,000. UPDATED 10/16/08. *LJ UPDATED 10/17/08. *JB
Structure, Aug 15, 2008
PAINT PEELING OFF MY CAR. *TR
Structure, Aug 10, 2008
VERTICAL CRACK IN THE BACK HATCH OF MY FORD EXPLORER 2003 JUST BELOW THE GLASS AND GOING DOWN. *TR
Power train, Structure, Equipment, Aug 5, 2008
FACTORY REAREND WAS REPLACED IN MY 03 FORD EXPLORER. SINCE THEN THE PROBLEM OF GRADUAL REAREND DETERIORATION HAS NOT BEEN FIXED. IF THE REAREND FAILS CATASTROPHICALLY THEN A SERIOUS ACCIDENT COULD OCCUR. FORD MOTORS DOES NOT CONSIDER THIS TO BE A SAFETY CONCERN, BUT IT DEFINITELY IS. FORD SHOULD RECALL ALL VEHICLES WITH THE DEFECTIVE REARENDS AND FIX THEIR PROBLEM. *TR
Structure, Aug 3, 2008
THERE IS A VERTICAL CRACK THAT JUST APPEARED IN THE REAR HATCH OF MY 2003 FORD EXPLORER. WE TAKE VERY GOOD CARE OF OUR VEHICLES AND THIS TRUCK IS RARELY DRIVEN. IT IS ALSO PARKED IN OUR GARAGE EXCEPT WHEN BEING DRIVEN. I HAVE READ THAT THIS PROBLEM IS VERY COMMON IN THIS TRUCK. OUR "DOOR AJAR" LIGHT AND WARNING REGULARLY INDICATES THAT THE DOOR IS NOT CLOSED PROPERLY. IT HAS EVEN FLUNG OPEN WHILE WE ARE DRIVING. WE HAVE THE THIRD ROW SEAT IN THIS MODEL AND KEEP MY TWO 5 YEAR-OLDS IN THAT SEAT. IT WAS VERY FRIGHTENING WHEN THIS HAPPENED AND WE HAD TO PULL OVER SUDDENLY TO REMEDY THE PROBLEM. THERE IS A SERIOUS DEFECT IN THIS DESIGN WHICH CAN CAUSE INJURY TO THOSE IN THE VEHICLE OR AROUND YOU SINCE THE HATCH OPENING OUT OF NO WHERE IS STARTLING. *TR
Structure, Jul 29, 2008
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE REAR LIFTGATE GLASS HINGE HAS FRACTURED. THE CONTACT OPENED THE REAR LIFTGATE GLASS AND, WHEN HE ATTEMPTED TO CLOSE IT, THE LIFTGATE WOULD NOT SHUT CORRECTLY. THE HINGE SPLIT INTO TWO PIECES. THE CONTACT FEELS THAT IF HE ATTEMPTS TO OPEN THE REAR LIFTGATE, THE GLASS WILL SHATTER. HE DISCOVERED A RECALL FOR THIS FAILURE, BUT THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 63,000.
Structure, Jul 1, 2008
THE BACK LIFT GATE PANEL IS CRACKED ON MY 2003 EXPLORER. I HAVE HAD THE CRACK FOR APPROX. 2 YEARS. THE CRACK HAS PROGRESSIVELY WORSENED. I TOOK IT TO THE DEALER AND THEY SAID " THERE HAS BEEN SEVERAL CASES SUCH AS THIS, BUT FORD HAS NOT ISSUED A RECALL" I HAVE SEEN SEVERAL EXPLORERS WITH THIS PROBLEM. I DO NOT THINK IT SHOULD BE MY RESPONSIBILITY TO COVER THIS WHEN IT IS OBVIOUSLY A FORD DEFECT. *TR
Visibility, Structure, Jun 24, 2008
MY BACK WINDSHIELD EXPLODED LAST THURSDAY WHILE PARKED IN MY DRIVEWAY. NOT ONLY DID THE GLASS EXPLODE, BUT THE FIBERGLASS UNDERNEATH THE GLASS WAS PULLED AWAY FROM THE BACKEND OF THE TRUCK IN A BOWING POSITION. I HAD THE BACK HINGE REPLACED AFTER THE RECALL, IT'S BEEN LESS THAN 12 MONTHS AND THE FORD DEALERSHIP IN NASHUA WILL DO NOTHING FOR ME, STATING THAT THEY HAVE NEVER SEEN ANYTHING LIKE THAT BEFORE AND THERE ARE NO OTHER COMPLAINTS. WHEN I ASKED TO SPEAK TO THE AREA FACTORY REP, THEY INFORMED ME THAT THEY DIDN'T HAVE ONE. I ASKED TO SPEAK TO THE MANAGER, WHO PRETTY MUCH SAID, HERE'S YOUR HAT, WHAT'S YOUR HURRY, OUT YOU GO...HE THEN FLAGGED ME AS BEING AN "IRATE" CUSTOMER. I AM A MOTHER OF 4 YOUNG CHILDREN, GOD FORBID THEY HAD BEEN IN THE CAR WHEN THAT HAD HAPPENED. FORD SHOULD BE ASHAMED OF THEMSELVES..FORD-BUILT STRONG MY LEG! ANYONE INTERESTED IN FILING A CLASS ACTION LAWSUIT IN THE STATE OF NH, PLEASE LET ME KNOW, I AM GOING TO CONTACT MY LAWYER TODAY. *TR
Structure, Latches/locks/linkages, Jun 24, 2008
JULY OF 2007 THE REAR WINDOW ON OUR 2003 FORD EXPLORER XLT HAD BROKEN AT ONE OF THE HINGES AND THE WINDOW SAGGED. AFTER RESEARCHING ON THE INTERNET WE FOUND OUT THERE WAS A RECALL, (04V44200). WE THEN CONTACTED FORD AND THEY AGREED TO FIX THE PROBLEM AT NO CHARGE. NOW 10 MONTHS LATER WHILE THE AUTO WAS PARKED IN OUR DRIVEWAY THE WINDOW SHATTERED WITH NO ONE AROUND. THERE WAS A NEIGHBOR WORKING IN THE YARD WHO WITNESSED THIS HAPPEN. GLASS WAS BOTH INSIDE THE VEHICLE AND OUTSIDE THE VEHICLE. AFTER A WEEK OF PHONE CALLS WITH NO LUCK, I WAS FINALLY IN TOUCH WITH A ONE OF THE PARTS GUYS AT FORD WHO SAID THIS IS AN ONGOING PROBLEM THAT HE WAS AWARE OF. HE EVEN STATED THAT THEY ONLY REPLACED THE HINGES AND NOT THE GLASS WHICH IS KNOWN TO SHATTER. AFTER SEVERAL PHONE CALLS, WE WERE NOTIFIED THAT THE RECALL WAS ONLY ON THE HINGES (EVEN THOUGH THEY KNOW THE GLASS IS DEFECTIVE AS WELL) AND THEY WOULD NOT HELP US OUT. WELL IM NOT PAYING $1,600 OUT OF MY POCKET FOR ANOTHER PRODUCT THAT FORD KNOWS HAS A PROBLEM AND DOESN'T BACK UP THERE WARRANTIES. *TR
Structure, Jun 9, 2008
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHEN THE CONTACT OPENED THE LIFTGATE, THE RIGHT HINGE SWUNG OUT AND BECAME DETACHED. THE HINGE NEARLY STRUCK HIS CHILD. HE CALLED THE DEALER AND WAS NOTIFIED OF A RECALL ON HIS YEAR, MAKE, AND MODEL VEHICLE FOR THIS IDENTICAL FAILURE. HE CALLED THE MANUFACTURER AND WAS INFORMED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT BELIEVES THAT IF THE FAILURES ARE THE SAME, HIS VIN SHOULD BE INCLUDED. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 70,000.
Visibility, Structure, Vehicle speed control, Jun 3, 2008
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CRUISE CONTROL FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THE CRUISE CONTROL WIRING FAILED. THERE IS A RECALL FOR THE VEHICLE SPEED CONTROL, BUT HIS VIN WAS NOT INCLUDED. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 11,550 AND FAILURE MILEAGE WAS 11,330. UPDATED 06/25/08. *LJ THE CONSUMER STATED AFTER THE DEALER FIXED THE RECALLED REAR HATCH PROBELM, THE CARGO HATCH FLEW OPEN WHILE DRIVING DOWN THE HIGHWAY. A
Structure, May 30, 2008
CRACK IN PANEL ON REAR HATCH I SEE SAME CRACK IN SAME SPORT ON ALL SAME VEHICLES. *TR
Structure, May 26, 2008
2003 FORD EXPLORER WITH CRACK IN REAR DOOR PANEL (CARGO DOOR) WE NOTICED THIS CRACK AFTER A COLD NIGHT. IT WAS NO FAULT OF OUR OWN, AND SINCE THEN WE HAVE NOTICED MANY OTHER FORD EXPLORERS WITH THIS SAME VERTICAL CRACK IN THE BACK DOOR. I REALLY THINK THIS IS A DEFECT OF FORD MOTOR COMPANY,AND EXPECT THEM TO RECALL THIS PRODUCT. ANY HELP YOU COULD GIVE US WOULD BE GREATLY APPRECIATED. I HAVE ALSO READ MANY OF THESE SAME STORIES ABOUT THE CRACKED REAR DOOR ONLINE. WITH SO MANY PEOPLE COMPLAINING, IT'S A SHAME THAT NOTHING HAS BEEN DONE BY FORD TO CORRECT THIS ISSUE. THANK YOU FOR YOUR TIME AND HELP. *TR
Structure, May 19, 2008
AS MANY OTHERS HAVE REPORTED AND AM SURE COUNTLESS OTHERS DO NOT KNOW WHAT TO DO, I AM COMPLAINING ABOUT THE CRACK IN THE REAR OF THE 2003 EXPLORERS. IS ANYTHING GOING TO BE DONE ABOUT THIS THAT YOU KNOW ABOUT? I HAVE TALKED TO FORD AND TO DEALERS AND THEY HAVE DONE NOTHING. MY CONCERN BECAME LARGER THEN COSMETIC TODAY WHEN I LEFT THE CAR WASH. NOW NOT ONLY IS THERE THAT HUGE CRACK BUT ALSO THE SEAL AROUND THE WINDOW IS FALLING OUT AND WATER IS GETTING IN. IF THIS IS STARTING TO HAPPEN I WONDER NOW IS IT JUST A MATTER OF TIME BEFORE THESE WINDOWS START TO FALL OUT??? DOES FORD REALLY NEED ANOTHER HUGE LAWSUIT WHEN WHAT I SEE STARTING TO HAPPEN TO ME STARTS WITH OTHERS IF IT HAS NOT ALREADY. WILL FORD JUST WAIT FOR REAR WINDOWS TO FALL OUT GOING DOWN THE INTERSTATE CAUSING WRECKS, OR WILL THEY FINALLY OWN UP TO THE THOUSANDS OF 2002-2004 EXPLORER OWNERS THAT THEY MADE AN ERROR IN PRODUCTION. NO ONE IS PERFECT BUT WE SHOULD BE RESPONSIBLE FOR OUR ACTIONS. *TR
Structure, Apr 28, 2008
THE BACK PANEL OF MY 2003 EXPLORER IS CRACKED. THE TRUCK WAS PURCHASED AT LIBERTY FORD IN RANDALLSTOWN. THEY ADMIT AS WELL AS THE FORD CORP. OFFICE THAT THE PANELS ARE CRACKING BUT THEY WILL NOT REPLACE THEM. THEY ARE SAYING THE PROBLEM IS UNDER INVESTIGATION. THEY COULD NOT TELL ME WHEN THE INVESTIGATION STARTED OR WHEN THEY THINK IT WILL END. THEY ARE ONLY SAYING THAT ALTHOUGH THERE IS NO PARTICULAR REASON THAT THESE PANELS ARE CRACKING THEY ARE NOT RESPONSIBLE TO REPLACE THEM. *TR
Structure, Apr 16, 2008
THE REAR HATCH HAS DEVELOPED A CRACK THROUGH THE MIDDLE OF THE PANEL JUST BELOW THE VISIBLE GLASS OF THE HATCH. THIS CRACK ENCOMPASSES THE REAR FORD LOGO. THIS CRACK OCCURRED WITHOUT ANY DAMAGE TO THE VEHICLE. *TR
Structure, Apr 14, 2008
CRACK DEVELOPED WITHOUT APPARENT CAUSE IN PLASTIC PANEL BELOW THE REAR WINDOW. I'VE NOTICED THIS IN MANY OTHER EXPLORERS OF SIMILAR YEARS. *TR
Structure, Apr 13, 2008
REAR DOOR HATCH HAS CRACKED FROM THE BOTTOM OF THE WINDOW TO THE BOTTOM OF THE HATCH. *TR