2003 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,313 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Explorer model years with reports.
Of the 2003 reports, 69 involved a crash and 19 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Representative owner complaints: structure
389 reports, newest first. Show all
Structure, May 20, 2004
WATER LEAKED INTO THE VEHICLE ON THE DRIVER SIDE DOOR. THE DEALERSHIP INSPECTED THE VEHICLE MANY TIMES AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK *SC *JB
Structure, May 5, 2004
WHILE PARKED REAR LIFTGATE GLASS EXPLODED. *AK
Service brakes, Hydraulic, Visibility, Seat belts, Structure, Mar 29, 2004
NUMEROUS PROBLEM: BRAKES, REAR WINDOW OPENING, SEAT BELT RETRACTION, HEATER, REAR DEFROST, BODY WORK, ETC.. *PH WHILE BRAKING THE BRAKE PEDAL WENT TO THE FLOOR AND CAUSED EXTENDED STOPPING DISTANCE. THE REAR WINDOW HINGE FAILED WHICH CAUSED THE WINDOW TO OPEN WHILE THE CONSUMER WENT THROUGH A CAR WASH. THE SEAT BELT RETRACTED SLOWLY WHICH CAUSED THE BELT TO BECOME HOOKED ONTO THE DOOR LOCK SYSTEM. AS A RESULT THE PASSENGER COULD NOT GET OUT OF THE VEHICLE. THE LEFT WIPER WAS NOT CLEARING THE WINDSHIELD. THE LEFT REAR DOOR WOULD NOT CLOSE ALL THE WAY UNLESS IT WAS SLAMMED HARD. *NM
Engine and engine cooling, Structure, Mar 2, 2004
WHILE THE CONSUMER WAS DRIVING AT AN UNDETERMINED SPEED ENGINE CHECK LIGHT APPEARED ON THE DASH, CAUSING THE VEHICLE TO STALL. CONSUMER CONTACTED DEALER ON FOUR OCCASIONS, BUT PROBLEM STILL OCCURS. *AK CONSUMER SEEKING OR VEHICLE REPLACEMENT REIMBURSEMENT FOR REPAIRS ON ENGINE, RIGHT REAR DOOR, AND CENTER CONSOLE LID. *LA
Structure, Feb 19, 2004
IF THE REMOVABLE LIFTGATE HAS ANY PRESSURE ON THE BOTTOM, IT WILL RELEASE. WHEN IT RELEASES, IT IS HEAVY ENOUGH TO CAUSE HARM OR INJURY TO A PERSON. PLEASE PROVIDE FURTHER DETAILS. *JB *JB
Visibility, Structure, Feb 3, 2004
GLASS OF FRONT WINDSHIELD LEAKING, WE HAD IT RESEALED AND IT IS AGAIN LEAKING AND THE NEW SEAL IS LIFTING. THE REAR LIFTGATE WINDOW WAS LEAKING AND THE WATER WAS LEAKING IN BETWEEN THE INNER AND OUTER PANELS. WHEN THE LIFTGATE IS OPENED ONE GETS AN UNEXPECTED SHOWER. THIS TOO REQUIRED REPAIRING.*AK DUP
Structure, Jan 15, 2004, crash
I WAS INVOLVED IN AN ACCIDENT THAT OCCURED ON OCT. 14, 2003. I WAS MAKING A LEFT TURN WHEN I WAS BROADSIDED BY A TOYOTA CAMRY GOING ABOUT 20 -30 MILES AN HOUR. MY EXPLORER TIPPED ONTO THE DRIVER SIDE. I WAS TERRIFIED IT WOULD ROLL-OVER (UPSIDE-DOWN) I HAD NO IDEA HOW EASY IT WAS TO TIP MY VEHICLE OVER. DO YOU HAVE ANY DATA CONCERNING FORD EXPLORERS? DO YOU HAVE ANY SUGGESTIONS AS TO WHAT I CAN DO? I'M NEVER GETTING INTO THAT VEHICLE AGAIN BUT I OWE $22,000. NOW TRADE IN VALUE IS MAYBE $16,000. THE CAR IS STILL BEING REPAIRED AND WILL BE COVERED BY THE OTHER DRIVER'S INSURANCE.
Structure, Dec 3, 2003
PLASTIC UNDER THE REAR LIFTGATE (REAR HATCH) CRACKED WHEN CLOSING IN COLD WEATHER. THE TWO CRACKS WERE OVER 6 INCHES LONG. THE ENTIRE LIFTGATE WILL NEED TO BE REPLACED. *NLM
Structure, Nov 18, 2003, crash
VEHICLE WAS INVOLVED IN A ACCIDENT AND THE FRAME CRACKED. DEALER NOTIFIED.*AK
Structure, Oct 16, 2003
WE BOUGHT A FORD EXPLORER XLT LATE SATURDAY NIGHT OCTOBER 11TH. THAT LATE NIGHT AFTER BRINGING THE XLT EXPLORER HOME WE PRESSED THE BLUE LIFTGATE BUTTON FOR LIFTGATE. THE GLASS WENT UP BY ITSELF AND THE SHOCK ROD DISCONNECTED FROM THE BALL BEARING SLAMMING BACK DOWN. LUCKILY NO ONE WAS INJURED BUT THIS IS A SERIOUS SAFETY CONCERN THAT NEEDS TO BE ADDRESSED BECAUSE SOME COULD SERIOUSLY GET HURT INCLUDING CHILDREN WHEN THE WEIGHT OF THAT GLASS COMES DOWN. I CONTACTED FORD AND HAVE ONLY RECEIVED A MERRY GO ROUND AND NO SUITABLE ANSWERS. I HAD TAKEN THE VEHICLE BACK TO THE DEALERSHIP AND HAVE GOTTEN IT CHECKED OUT... WITH NO SUITABLE ANSWERS EXCEPT IT WAS FACTORY RELATED. PLEASE INVESTIGATE. WE DO NOT THIS TO HAPPEN TO ANYONE ELSE OR SOMEONE FROM GETTING SERIOUSLY HURT. PLEASE INVESTIGATE AND FORWARD TO ALL OTHER REGULATORY AND SAFETY AGENCIES FEDERAL/ STATE/LOCAL SO A THOROUGH INVESTIGATION IS DONE. *LA FACTORY MIS-INSTALLATION OF STRUTS CAUSING LIFT CYLINDER DETACHMENT AT FIRST USE.PCO
Structure, Sep 10, 2003
WHILE DRIVING HOOD FLEW UP WHICH IMPAIRED VISIBILITY. *AK
Structure, Jul 22, 2003
CONSUMER STATES THAT VEHICLE HAD BEEN SITTING FOR 40 MINUTES WHEN THE REAR HATCHBACK WINDOW EXPLODED. CAUSE UNKNOWN. *AK
Structure, May 16, 2003
I JUST BOUGHT A FORD EXPLORER SPORT 2 DOOR TO TOW MY BOAT. THE SPECS FOR TOWING PROVIDED BY FORD ARE 5100 LBS. MAXIMUM TRAILER WEIGHT, 350 LBS. MAX TONGUE WEIGHT. MY BOAT & TRAILER IS 3200 LBS AND TONGUE WEIGHT 280 LBS., WELL WITHIN SPECS. MY FIRST TRIP TRAILERING 20 MILES TO THE LAKE THE VEHICLE THEN TRAILER SWERVED, SINCE THE WEIGHT PUSHES THE REAR DOWN & FRONT END UP SO THAT LITTLE WEIGHT REMAINS ON THE FRONT TO CONTROL STEERING. THE FORD ENGINEER CONSULTED SAID "IF HE BOUGHT THE EXPLORER TO TRAILER WHY DIDN'T HE BUY THE 4 DOOR" (IMPLYING IT HAS A LONGER WHEEL BASE & IS MORE STABLE. THE SERVICE DIRECTOR & SHOP FOREMAN AT THE DEALER AGREED THAT THE FRONT END IS TOO HIGH TO BE SAFE BUT FORD REFUSES TO TAKE ANY ACTION TO CORRECT. NLM
Structure, Jan 24, 2003
PLASTIC UNDER (ATTACHED TO) REAR LIFTGATE WINDOW CRACKED IN COLD WEATHER. CRACK WAS ~10 INCHES LONG. ENTIRE LIFTGATE NEEDS REPLACING.