2003 Ford Explorer
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,313 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Explorer model years with reports.
Of the 2003 reports, 69 involved a crash and 19 involved a fire. 66 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Visibility, glass, side/rearDec 11, 2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsSep 13, 2004
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V442000 on NHTSA.gov
StructureMar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Campaign 03V094000 on NHTSA.gov
Representative owner complaints: structure
389 reports, newest first. Show all
Power train, Electrical system, Visibility, Structure, Vehicle speed control, Feb 20, 2012
MULTIPLE ISSUES WITH MY 2003 FORD EXPLORER WHICH INCLUDE THE ELECTRONIC MOTHER BOARD HAVING BEEN REPLACED TWICE (UNDER WARRANTY), CRACKED LIFTGAGE (NOT UNDER WARRANTY COST $300), TRANSMISSION REBUILD APPROX 90,000 ($3000), DOME LIGHTS DO NOT TURN OFF, DOOR AJAR LIGHTS, ELECTRIC REAR WINDOWS DO NOT OPEN, O/D LIGHT FLASHES AND NOW THE FINAL PROBLEM AFTER HAVING REPLACED MY TRANSMISSION IN JULY 2011 IS A DRIVE TRAIN OR DRIVE LINE ISSUE. AT APPROXIMATELY 45 MPH AFTER DROPPING FROM A HIGHER SPEED, A THUMPING HAPPENS. DIAGNOSIS FOR THIS ISSUE HAS BEEN 3 DAYS STILL WITH NO FINAL DETERMINATION. *TR
Structure, Feb 15, 2012
BACK GLASS HATCH HAS A HAIRLINE CRACK TO THE LEFT SIDE OF THE FORD EMBELM. JUST SUDDENLY APPERARED, AFTER NO IMPACT. *TR
Structure, Jan 30, 2012
I NOTICED A CRACK ON THE REAR HATCH TRIM PANEL UNDER THE WINDOW OUT OF NOWHERE. ALSO, THE PAINT ON MY HOOD AND QUARTER PANELS HAS BEEN BUBBLING AND PEELING OFF IN HUGE CHUNKS. IT WOULD SEEM THEY SHOULD DO A RECALL ON THESE ISSUES SINCE THERE ARE SO MANY COMPLAINTS. *TT
Structure, Dec 2, 2011
TL* THE CONTACT OWNS A 2003 FORD EXPLORED. THE CONTACT STATED THAT THE REAR LIFT GATE GLASS SHIELD CRACKED AND SHATTERED. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR WAS IT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 166,079.
Suspension, Power train, Structure, Nov 30, 2011
I WENT TO LEAVE FOR WORK ONE MORNING & I NOTICED THE REAR PANEL WAS CRACKED. IT WASN'T LIKE THAT THE NIGHT BEFORE, SO IT LITERALLY HAPPENED OVERNIGHT. MY MECHANIC SAID IT WAS COSMETIC & COMMON PROBLEM WITH THESE TRUCKS. I WAS TOLD THE WINDOW WOULD BE FINE, BUT THERE IS A CHANCE OF THE PANEL PIECE FALLING OFF. I HAVEN'T HAD IT FIXED YET DUE TO THE EXPENSE, BUT I AM AFRAID A PIECE MAY FALL OFF WHILE DRIVING WHICH COULD INJURE SOMEONE. TO ADD INSULT TO INJURY, A WEEK LATER, MY TRANSMISSION STARTED SLIPPING & THE O/D LIGHT WAS FLASHING. I HAD IT TOWED & SURE ENOUGH, IT HAD TO BE REBUILT. IT ALSO NEEDED A NEW HUB BEARING AND BOTH FRONT BALL JOINTS HAD TO BE REPLACED. *KB
Structure, Oct 26, 2011
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A CRACK ON THE FRAME OF THE VEHICLE STARTING FROM THE BOTTOM OF THE REAR GLASS GOING DOWN TOWARD THE MANUFACTURER'S EMBLEM. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000 AND THE CURRENT MILEAGE WAS 96,000.
Structure, Oct 14, 2011
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THE REAR LIFTGATE GLASS BOLT BRACKETS DETACHED FROM THE HINGES, CAUSING THE GLASS TO DETACH. THERE WAS A RECALL ASSOCIATED WITH THE DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 04V442000 (STRUCTURE: BODY: HATCHBACK/LIFTGATE: HINGE AND ATTACHMENTS) BUT THE VEHICLE WAS INELIGIBLE FOR THE RECALL REPAIR DUE TO THE BUILD DATE. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Structure, Sep 30, 2011
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V442000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS). AFTER THE REPAIRS WERE PERFORMED THE CONTACT ATTEMPTED TO OPEN THE LIFT GATE WHICH SEPARATED FROM THE STRUT AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE HINGES. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Structure, Sep 23, 2011
BODY MOUNTS PREMATURELY DETERIORATING AND CRUMBLING. BODY RIDES LOOSE ON FRAME, WHICH CAN IMPACT SAFETY OF THE VEHICLE AND HANDING IN AN ACCIDENT. ALL BODY MOUNTS FOR THE CAB OF THE VEHICLE HAVE FAILED AND FALL APART TO THE TOUCH. SINCE THIS VEHICLE IS A BODY ON FRAME DESIGN, FAILED BODY MOUNTS CANNOT KEEP THE CAB FIRMLY ATTACHED TO THE FRAME OF THE TRUCK. APPARENTLY THE RUBBER MATERIAL USED WAS DETECTIVE. *TR
Structure, Sep 23, 2011
MY 2003 FORD EXPLORER HAS A CRACKED REAR PANEL. THIS IS THE SECOND TIME IT HAS HAPPENED. THE FIRST TIME IT WAS COVERED BY WARRANTY AND FORD REPAIRED IT AT NO CHARGE. THIS TIME THEY WILL NOT. I WAS TOLD IT WILL COST APPROXIMATELY $300.00 AND IT WOULD HAPPEN AGAIN. THE CRACK DEVELOPS RIGHT IN THE MIDDLE OF THE PANEL UNDER THE REAR WINDOW. *TR
Structure, Sep 15, 2011
I HAVE A 2003 FORD EXPLORER, RAN TO THE STORE LAST NIGHT TO BUY GROCERIES. LOADED THINGS INTO MY TRUCK, CLOSED THE DOOR AND THINGS WERE FINE. ARRIVED HOME TO REMOVE THE GROCERIES AND THERE WAS A 6 INCH LONG CRACK ON THE REAR HATCH OF MY TRUCK RIGHT BESIDE THE FORD LOGO AND REAR WINDSHIELD WIPER. I TAKE PRIDE IN MY VEHICLE AND KEEP IT CLEAN AND THE OUTSIDE BODY IS PERFECT; UNTIL THIS HAPPENED. I AM DISAPPOINTED THAT I CALLED FORD AND THERE IS NO RECALL IN REGARDS TO THIS, BUT THERE ARE HUNDREDS OF COMPLAINTS ONLINE ABOUT THE EXACT SAME ISSUE. I WANT FORD TO PAY FOR THE REPAIR OF THIS. I HAVE BEEN A LOYAL FORD CUSTOMER AND SO HAS BY FAMILY SINCE THE EARLY 1980S. I WILL PROBABLY NEVER PURCHASE ANOTHER FORD AS THIS IS JUST ANOTHER ISSUE THAT FORD WON'T ACKNOWLEDGE. *KB
Structure, Aug 29, 2011
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED WHILE THE REAR LIFT GATE WAS OPEN THE HINGE FAILED CAUSING THE GATE TO FALL ON THE CONTACTS HEAD. THE DEALER WAS STATED THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN RECALL NUMBER: 04V442000: STRUCTURE: BODY: HATCHBACK/LIFTGATE: HINGE AND ATTACHMENTS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 68,000.
Structure, Aug 15, 2011
DEAR MAYZEL, I APPRECIATE YOUR TIMELY RESPONSE, BUT I MUST ADMIT THAT I AM MORE THAN A LITTLE DISAPPOINTED (AND CONFUSED). I AM READING FORD EXPLORER RECALL #04V442000, "FORD RECALLS 2002-2003 FORD EXPLORER VEHICLES FOR LIFTGATE GLASS" (SEE BELOW), AND IT SEEMS TO COVER MY MODEL YEAR AND MY SITUATION EXACTLY. THE LIFT HINGE HAS STRIPPED OUT THE BOLT THREE TIME, LEAVING THE GLASS TO HANG FROM THE OTHER HINGE (AND STRUTS). CAN YOU EXPLAIN WHY THIS RECALL WOULD NOT APPLY? SINCERELY, BILL DASCOMB DEAR WILLIAM, THIS IS MAYZEL FROM FORD'S CUSTOMER SERVICE DEPARTMENT. I HAVE READ YOUR EMAIL REGARDING THE BACK HATCH GLASS CONCERN OF YOUR 2003 FORD EXPLORER. I AM TRULY SORRY TO HEAR THAT YOU ARE HAVING THIS ISSUE WITH YOUR VEHICLE. I HAVE PERSONALLY CHECKED OUR RESOURCES AND VERIFIED THAT YOUR VEHICLE IS NOT INVOLVED IN ANY RECALLS OR CSP'S AT THIS TIME. MANY FACTORS ARE USED TO DETERMINE THESE SUCH AS WARRANTY STATUS, VEHICLE HISTORY, CUSTOMER CONTACTS, DEALERSHIP COMMENTS AND SO FORTH. I HAVE REVIEWED IF ANY AVAILABLE COVERAGES MAY ASSIST IN YOUR REPAIR REQUEST. THERE IS NOT ACTIVE ESP TO COVER THE PART OR THE REPAIR AND THE VEHICLE IS OUTSIDE OF ANY APPLICABLE WARRANTY. WE RECOMMEND THAT YOUR VEHICLE BE INSPECTED BY A FORD/LINCOLN/MERCURY DEALERSHIP TO DETERMINE THE CAUSE OF ANY SYMPTOMS YOUR VEHICLE MAY BE EXPERIENCING. ONCE YOU HAVE THE REPAIRS COMPLETED, I STRONGLY SUGGEST THAT YOU KEEP THE ORIGINAL RECEIPT FOR THE REPAIRS, SO THAT IN CASE A RECALL WILL BE ISSUED IN THE FUTURE, THESE RECEIPTS MAY BE REVIEWED BY YOUR DEALERSHIP'S SERVICE MANAGER FOR A POSSIBLE REFUND. THANK YOU FOR CONTACTING FORD. SINCERELY, MAYZEL CUSTOMER RELATIONSHIP CENTER FORD MOTOR COMPANY
Structure, Jul 19, 2011
I BOUGHT 2003 FORD EXPLORER IN 2008, USED, AND IN 2011 I OPENED MY BACK GLASS AND THE HINGE SNAPPED ON THE LEFT SIDE AND THE GLASS STARTED FALLING, AND THE ONLY THING THAT SAVED THE GLASS FROM BREAKING WAS THE RIGHT SIDE HINGE HELD. I CALLED THE FORD COMPANY AND THEY SAID THAT I COULD TAKE IT TO A DEALER AND HAVE IT INSPECTED, BUT THERE WAS NO SAFTEY RECALL ON MY VEHICLE. I LOOKED ONLINE AND IN 2004 THE 2003 FORD EXPLORER WAS RECALLED FOR THIS VERY PROBLEM. *KB
Structure, Jul 14, 2011
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A CRACK ON THE REAR LIFTGATE, EXTENDING UP TO THE WINDOW. THE CONTACT EXPRESSED CONCERN OVER THE POSSIBILITY OF THE WINDOW SEPARATING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS COSMETIC AND THEY WOULD BE UNABLE TO ASSIST WITH REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 77,130.
Structure, Jul 13, 2011
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED WHILE OPENING THE REAR HATCH THE LIFT GATE HINGE FAILED OFF CAUSING THE LIFT GATE TO HANG ON BY ONE HINGE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THE HINGE NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE HINGE REPLACED. THE CONTACT STATED THE LIFT GATE COULD HAVE FALLEN OFF WHILE DRIVING. THE FAILURE MILEAGE WAS 123,000.
Structure, Jul 5, 2011
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE HATCH BACK HAD A CRACK FROM THE END OF IT TO THE WINDOW. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HER THAT IT WAS CAUSED BY STRESS FROM OPENING AND CLOSING OF THE DOOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Structure, Jun 30, 2011
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR LIFT GATE FRACTURED DIRECTLY UNDERNEATH THE WINDOW SEAL. SHE NOTICED WHEN THE DOOR WAS AJAR THE WARNING LIGHT WOULD ILLUMINATE AS IF SHE HAD OPENED THE DOORS. THE DEALER ADVISED HER THAT THEY WERE AWARE OF THE FAILURE, BUT THERE WAS NO RECALL. THE VEHICLE WAS NOT INSPECTED NOR WAS IT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Structure, Jun 13, 2011
THE BACK PANEL ON MY EXPLORER CRACKED BY JUST CLOSING THE GLASS. THE TEMPERATURE WAS ONLY 65 SO CONSIDERING THE MORE EXTREME TEMPERATURES WE HAVE SEEN IN NORTH CAROLINA WAS DID IT CRACK ON THAT DAY? *TR
Structure, Jun 13, 2011
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT WAS CLOSING THE REAR LIFTGATE WHEN THE REAR GLASS DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO GRAB HOLD OF THE GLASS TO PREVENT IT FROM SHATTERING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTICS OR REPAIRS. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V442000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE: HINGE AND ATTACHMENTS) THAT COULD HAVE BEEN BE RELATED TO THE FAILURE BUT THE MANUFACTURER STATED THAT THE CONTACT'S VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Structure, Latches/locks/linkages, Jun 10, 2011
THE TAILGATE CRACKS DOWN THE CENTER. *TR
Engine and engine cooling, Structure, May 10, 2011
MY 2003 FORD EXPLORER LIMITED BLEW A SPARK PLUG RIGHT OUT OF THE ENGINE. VERY SCARY & VERY LOUD WHILE GOING TO THE GROCERY STORE. I THOUGHT FOR SURE THE ENGINE BLEW. *TR
Structure, May 9, 2011
CRACK IN REAR PANEL OF MY 2003 FORD EXPLORER. *TR
Structure, Apr 17, 2011
PAINT ON HOOD BUBBLING WITH CORROSION UNDER HOOD. *TR
Structure, Apr 12, 2011
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A CRACK ON THE REAR LIFTGATE FROM THE TOP OF THE MANUFACTURERS EMBLEM UP TO THE WINDOW. THE VEHICLE WAS NOT INSPECTED OR REPAIRED FRO THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 130,000.